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We are seeking an Analytics Manager Position (Individual contributor role) for Clinical Effectiveness who will own the development and execution of the roadmap for analytics and reporting capabilities to support the improvement of health outcomes and enterprise onsite offerings. Partnering closely with the Quality Improvement and Onsite teams within the Department of Clinical Effectiveness, this individual will report to the Senior Leadership in Clinical Effectiveness. This role will help demonstrate One Medical’s value proposition, including quality, utilization, efficient and effective care management, to our strategic partners. The successful candidate will work closely with Data Science, Data Engineering and Product teams to curate proof points and meet partner expectations. In addition, this individual will serve as the resident expert on clinical data across the organization. The ideal candidate is a big picture thinker, self-starter, and analytical thought partner with a keen attention to detail. Through a natural curiosity for data exploration and a passion for innovation, you thrive in a fast paced and continuously evolving environment and have a bias towards action. You thrive on collaboration with team members within your department as well as with cross functional stakeholders. You are an excellent communicator, with the ability to distill complex and disparate information to various audiences, helping inform strategic decisions. The successful candidate will be able to translate business needs and strategies into analytics solutions.Key job responsibilitiesUse data to provide business insights (e.g. patient utilization, disease prevalence, etc) and inform strategic programmatic directions Understand objectives of clinical operations and population health; contribute to improvement efforts and collaborate with project teams to plan and execute evaluationsProvide data expertise and engage in the development of One Medical’s data strategy that meets both technical and business needsWork with One Medical's Product team to develop product features and data pipelines that support stakeholder needsRepresent Clinical Effectiveness and liaise across data teams to own conversations that might impact our ability to demonstrate One Medical's value proposition to its partnersAbout the teamMainly work with HSPs partners on reviewing effectiveness. Different programs: Impact (diabetes) Mindset, Women's Health. Operate as a think tank for programs. And this person supports all of these program needs. Working to merge between AHS and 1Life systems. BASIC QUALIFICATIONSAt least 4 years’ experience in data analytics with an emphasis on data visualization Minimum of 1 year experience working with stakeholders in a consultative roleExpertise in SQL, Tableau, and ExcelExperience manipulating and analyzing data sets to draw insights, specifically in healthcareA systems thinker with experience in applying performance improvement methodologies to make process more lean and efficient ...

The Customer Engagement Technologies (CET) organization powers Customer Service (CS) by developing elegant Customer and Customer Service Associate (CSA) facing products globally. These products offer effortless self-service and automated solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate-facing products powered through human-centered design. One of these solutions is a new translation system deploying neural machine translation technology (through AWS Translate models) that aims to support high-quality, real-time translations for up to 39 languages. By applying automated translations to text-based customer service channels (e-mail, chat, Message Us, and CS Chatbot), the product’s vision is to remove language as a barrier and enable flexibility in the CS labor force. Ultimately, Amazon will be capable of supporting customers anywhere around the world, irrespective of the language the CSA is speaking. Our team is looking for a talented Machine Learning Data Associate (MLDA)- Specialist German to drive German-to-English and English-to-German machine translation improvements in partnership with the Machine Learning team. Specifically, you will audit cross-language interactions on text-based channels, review and assess the quality of the machine translations in each direction, and inform on the highest priority machine translation improvement opportunities that will enhance the customer experience. You will work with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translations improvement processes, augmenting the customer experience through product testing, and executing the machine learning roadmap for the product. You will be part of a Global Product Management team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally. A successful candidate is a native German speaker who also speaks English fluently, is extremely detail-oriented, an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has a strong eye for opportunities. You should be customer-obsessed and not afraid to analyze thousands of interactions. You are willing to experiment, fail fast, learn, and iterate to improve. Furthermore, you understand and account for the implications of your work on front line operations. Key job responsibilities- Native-level translation and localization skills in German- Proficiency in testing and content reading in German, with the ability to document outcomes in English for stakeholders- Utilization of German skills to support internal and external customers and related products- Competence in navigating various internal tools to understand the customer journey- Strong attention to detail and commitment to quality- Adaptability to work in a dynamic environment and willingness to change priorities on short notice- Must be fluent in German and English A day in the lifeKey daily activities include but are not limited to:- Localization/Translation- Testing various workstreams- Contact Reading in native language while documenting findings in English- Stakeholder managementBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamOmni MLDA is a division of Customer Engagement Technologies (CET), partnering with key stakeholders to:- Automate customer service processes- Enhance the end-to-end customer experienceBASIC QUALIFICATIONS - Fluency in German and English (verbal and written communication)- 1+ years business experience in localization and translation - Strong attention to details - Exceptional communicational skills - Customer service experience - Experience working in complex and frequently-changing environments- Ability to interpret customer need and being able to frame that as clear requirements. ...

The Customer Engagement Technologies (CET) organization powers Customer Service (CS) by developing elegant Customer and Customer Service Associate (CSA) facing products globally. These products offer effortless self-service and automated solutions to our customers. If customers prefer to interact with a human, we enable CSAs to effectively and elegantly solve customers’ issues using our associate-facing products powered through human-centered design. One of these solutions is a new translation system deploying neural machine translation technology (through AWS Translate models) that aims to support high-quality, real-time translations for up to 39 languages. By applying automated translations to text-based customer service channels (e-mail, chat, Message Us, and CS Chatbot), the product’s vision is to remove language as a barrier and enable flexibility in the CS labor force. Ultimately, Amazon will be capable of supporting customers anywhere around the world, irrespective of the language the CSA is speaking. Our team is looking for a talented Machine Learning Data Associate (MLDA)- Specialist Italian to drive Italian-to-English and English-to-Italian machine translation improvements in partnership with the Machine Learning team. Specifically, you will audit cross-language interactions on text-based channels, review and assess the quality of the machine translations in each direction, and inform on the highest priority machine translation improvement opportunities that will enhance the customer experience. You will work with Program and Product Managers to determine opportunities for optimizing the quality auditing and machine translations improvement processes, augmenting the customer experience through product testing, and executing the machine learning roadmap for the product. You will be part of a Global Product Management team whose innovations and strategies will influence what we build and how we surface information to solve customers’ issues globally. A successful candidate is a native Italian speaker who also speaks English fluently, is extremely detail-oriented, an effective communicator, has demonstrated the ability to earn the trust of stakeholders across a cross-functional team of individuals, is data-driven, and has a strong eye for opportunities. You should be customer-obsessed and not afraid to analyze thousands of interactions. You are willing to experiment, fail fast, learn, and iterate to improve. Furthermore, you understand and account for the implications of your work on front line operations. Key job responsibilities- Native-level translation and localization skills in Italian- Proficiency in testing and content reading in Italian, with the ability to document outcomes in English for stakeholders- Utilization of Italian skills to support internal and external customers and related products- Competence in navigating various internal tools to understand the customer journey- Strong attention to detail and commitment to quality- Adaptability to work in a dynamic environment and willingness to change priorities on short notice- Must be fluent in Italian and English A day in the lifeKey daily activities include but are not limited to:- Localization/Translation- Testing various workstreams- Contact Reading in native language while documenting findings in English- Stakeholder managementBenefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamOmni MLDA is a division of Customer Engagement Technologies (CET), partnering with key stakeholders to:- Automate customer service processes- Enhance the end-to-end customer experienceBASIC QUALIFICATIONS - Fluency in Italian and English (verbal and written communication)- 1+ years business experience in localization and translation - Strong attention to details - Exceptional communicational skills - Customer service experience - Experience working in complex and frequently-changing environments- Ability to interpret customer need and being able to frame that as clear requirements ...

As the TES Construction Manager, you are a customer obsessed leader in the Amazon construction process. In this role, you will be integral in implementing the facility network infrastructure, including sortation centers, delivery stations, and auxiliary buildings supporting those facilities. The construction projects may include new builds, retrofits, and expansions. You will be required to perform detailed deep dive reviews of job budgets and schedules identifying and resolving any discrepancies, including contractor bid packages. You will partner with internal customers and external stakeholders to earn their trust and engage as a team to deliver results. You will be charged to ensure information is being communicated to internal and external stakeholders in an effective and timely manner. Some key competencies of this position include; insisting on the highest standards, ensuring that contracted resources deliver work meeting duration and quality targets, coaching all project teams (developers, design engineers, contractors), thinking big (seeking better ways to serve your customers), influencing internal stakeholders while holding them accountable for their actions, ensuring all job internal and external team members are on point and maintaining schedules and budgets, inventing and simplifying innovative solutions that allow for improved processes and results, and overseeing more than one project in various locations simultaneously. This opportunity combines construction engineering, planning, project management, facilities management, and contract management. The TES Construction Manager position includes approximately 60% travel. Key job responsibilities•Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team. •Manage a project, problem resolution or effort•Ensure that the skills and competencies of contract labor are appropriate to need and fit to undertake the work. •Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues. •Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities. Striving for frugality and accomplishing more with less while identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders. •Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution. •Advise on the impact of change on time, cost and permitting.•Maintaining internal and external stakeholders up to date on all pertinent information through comprehensive and timely communication. A day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS• A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field.• 5+ years as an Architect, Engineer, Construction Manager, or other Construction related disciplines. • 5+ years project management experience from design phase through implementation and operation. • 5+ years negotiating construction, procurement and labor contracts.• 5+ years with AutoCAD and/or Building Information Modeling (BIM), as well as scheduling software (Primavera, MS Project or similar). ...

Are you inspired by luxury fashion and beauty and helping consumers discover these brands online in new, innovative ways? Luxury Stores at Amazon is continually growing its meaningful selection across a global portfolio of luxury fashion and beauty brands. As a Customer Support Specialist, you will be the voice of Amazon Luxury Stores, fielding real-time calls in a remote, call center environment from customers globally. The ideal Customer Support Specialist is caring and compassionate, enthusiastic, solutions-oriented and committed to providing outstanding service to all our customers.Amazon Luxury Stores is looking for an action-oriented, motivated individual who has an obsession for customer satisfaction and experience working with high-end, luxury merchandise. Successful candidates will be responsible for achieving explicit department goals. An ideal candidate will excel in a fast-paced, multi-tasked, dynamic environment. This is a full-time, direct-hire position that pays $19.00/hour. We are a call center open 7am-9pm CST, 7 days a week. Must have the flexibility to work a variety of shift assignments including nights/weekends/holidays/over time.This role is a fully remote, candidate location restrictions may apply.Basic Qualifications * 2+ years of experience within a luxury customer service-focused environment, such as contact center, luxury retail, or hospitality * Excellent verbal and written communication skills. Able to handle difficult conversations with a high level of empathy and integrity * Be confident to make decisions with late returns, faulty goods and concessions if necessary* Ability to work a set schedule (scheduled start, stop, breaks and lunches), including nights, weekends, and holidays, with required overtime as business needs; flexibility required during peak times * The ability to work your entire shift using a computer while stationed at a desk, wearing a headset, and turn on the camera when requested by leadership * This is a virtual role and requires a home work area that is free from background noise where you can connect to the internet and work on your deliverables * Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service * The ability to meet the Amazon Customer Contact Center Work from Home Guidelines and expectations which includes using a wired, high-speed Internet, Modem or Router w/ Ethernet Port – Customer Support Specialists must connect directly (No Satellite Internet or Wi-Fi) * Highly proficient with desktop applications such as MS Office and Internet browsers; Comfortable working with computers and smartphones. Ability to quickly learn how to use new websites and apps * High school diploma or equivalent.Key job responsibilities* Act as a brand ambassador for Amazon Luxury Stores, providing world-class, high-touch service to all customers * Be the first point of contact to resolve customer issues across multiple channels in a timely manner, communicating through email, phone, and chat.* Reply to preorder questions about fit, fashion trends/style, product availability, and promotions via phone, email, and online chat. * Provide customers with critical service and product information, ensuring customer satisfaction * Demonstrate sound understanding and comprehensive knowledge of the Amazon Luxury Store’s full range of products and services * Handle customer inquiries and/or cases through different channels in a timely and professional manner decisions in consideration of the policies and procedures within the service level agreement * Ensure clear and accurate data capture, be able to provide both quantitative and qualitative insights of customers’ voices * Utilize a variety of software programs to resolve customer inquiries and identify and escalate system errors and other technical issues- Utilize a variety of software programs to resolve customer inquiries. - Work with external shipping contractors to assist customers with both domestic and international issues.BASIC QUALIFICATIONS- 2+ years of customer service experience- Experience with Microsoft Office products and applications- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Customer Service, Contact Center ...

Are you passionate about creating exceptional experiences through innovative technology solutions? We're seeking a high-judgment, detail-oriented Program Manager to own Seller Café (1:1 support meetings) project operations, technology workflow and overall appointment tooling for Amazon Accelerate, our flagship seller conference. This role will drive operational excellence through technology implementation, process optimization, and data-driven improvements to enhance the seller experience.Key job responsibilities• Execute bar-raising events while driving process improvements and efficiency gains across operational teams. • Create detailed program playbooks and documentation that will guide execution, working backwards from desired outcomes• Design and implement scalable mechanisms for managing Subject Matter Expert (SME) assignments and scheduling• Own end-to-end technology strategy and execution for appointment operations, including appointment scheduling systems, workflow management, and reporting tools • Work directly with 3P vendors on technology solutions, including requirements gathering, testing, and deployment• Lead onsite technical support for appointment technology during events • Develop comprehensive training materials and documentation for technology systems• Develop and maintain comprehensive audit processes to ensure quality and consistency across appointment technology implementations • Create and maintain dashboards for real-time monitoring of case volume, appointment status, and operational metrics • Partner with cross-functional teams to streamline data collection and reporting processes • Drive continuous improvement through data analysis and stakeholder feedback • Build workback timelines across relevant workstreams, identifying dependencies and key milestones• Anticipate roadblocks from other workstreams and actively work to avoid themBASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 3+ years of experience in technical program management or similar role- Demonstrated experience managing appointment scheduling systems and workflow tools- Experience managing technical requirements and implementation- Strong analytical skills with experience in data visualization and reporting- Experience with process automation and optimization- Excellent stakeholder management and communication skills- Proficiency with project management and collaboration tools- Proven track record of successfully planning and executing events of varying sizes, from intimate executive meetings to large-scale conferences with 6000+ attendees, including experience with both in-person and virtual/hybrid formats. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like seeing how your work impacts the bigger picture? Answer yes to these and you’ll fit right in here at Amazon Robotics (AR). We passionately work to apply new advances in robotics and automation to solve real-world challenges to transform the Amazon customer experience. We are Amazon Robotics and we will give you the tools and assistance you need to invent with us in ways that are rewarding, fulfilling and fun. We are seeking exceptional candidates who possess a blend of technical and customer-facing skills to successfully assist existing robotic technologies in the network. This job will require a unique combination of flexibility, troubleshooting, creativity, leadership skills and drive. As part of this highly visible team, candidates have the opportunity to work cross-functionally with multiple engineering teams within (AR) to raise the bar on quality and the customer experience.The Field Hardware Support Engineering team is the primary link between AR and Reliability and Maintenance Engineers (RME) coaching the site on maintenance best practices, robotics systems and tools. You will work directly with RME leaders and technicians at Amazon Fulfillment and Transportation Centers to meet or exceed the as designed performance of their robotic technology. You will identify maintenance pain-points, translate those into opportunities enabling product and/or process changes to improve system performance and customer sentiment. The successful candidate will work backwards from customer objectives and influence a broad range of maintenance, engineering, product, and solution stakeholders from Global Robotics and Central RME to ensure North America maintenance organizations become self-sufficient with Amazon Robotics’ technologies.Key job responsibilitiesFront line resolution of technical inquiries and escalations from RME; the topics of these inquiries and escalations may include but are not limited to: deep diving offline robotic hardware, driving root cause corrective action, spares and tool identification• Provide On-Site escalation assistance to reliability and maintenance teams (deep dive HW functionality gaps, capture and address VOC, remove roadblocks, escalate to partner teams as required)• Work with reach back support teams on resolution of complex technical inquiries and escalations• Engage partner teams to improve process bottlenecks and influence managers and directors• Serve as Subject Matter Expert for two to three Amazon Robotic assets• Identify and address trending hardware performance issues and improvement opportunities, and implementing solutions in the AR network• Escalate building risks to program management and hardware support engineering leadership, define and deliver risk resolution plans• Capture “voice of the customer” and leverage field experience to insist on the highest standards in product design and development priorities• Execute continuous improvement projects using automation• Work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is requiredBASIC QUALIFICATIONS- Bachelor’s degree in Engineering (Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Process Engineering) or relevant STEM degree- - 4+ years experience in a manufacturing, warehouse, or equivalent environment with experience resolving technical issues with a cross functional team- - Experience managing multiple high-priority tasks simultaneously- - Excellent business communication skills for technical and non-technical topics- - Troubleshooting expertise with proven problem-solving and analytical skills- - Ability and willingness to travel up to 75% and a minimum of 50% ...

We are seeking an Investigation Specialist II, to join our team. This role involves investigating incidents involving Flex Delivery Partners (DPs), reviewing high risk cases making informed business decisions. The ideal candidate is a bilingual (Portuguese, Brazilian preferred / English) skilled communicator and problem solver with a passion for conducting thorough investigations to ensure accurate and fair outcomes. Key job responsibilities• Investigate incidents involving Flex DPs, ensuring thoroughness and accuracy in all findings.• Provide well-informed business decisions based on investigative outcomes.• Take ownership of functional issues, offering high-quality solutions and championing proactive improvements.• Exhibit excellent individual problem-solving and analytical skills to review and investigate cases.• Demonstrate technical competence and self-motivation, thriving in a fast-paced team environment with minimal supervision.• Display flexibility by working within different queues and providing support as needed for additional tasks, deep dives, and escalations.• Ensure compliance with established procedures and Service Level Agreements (SLAs) while achieving and maintaining high-quality and performance metrics.BASIC QUALIFICATIONS-18 months+ of investigations experience. -Must be fluent, both written and verbal communication without using a translator, in Portuguese (Brazilian Portuguese preferred) and English. ...

The SP-Support Associate acts as the primary point of contact between Amazon and our Selling Partners (SP). The SP-Support associate is responsible for providing timely and accurate operational support to Selling Partners who sell on Amazon stores. The successful candidate has a direct and immediate impact on the experience of buyers and sellers at Amazon. A strong track record of customer centered support and a high level of ownership is required for the role. An SP-Support associate is expected to address Selling Partners issues effectively, while working closely with other stakeholders within Amazon and adhering to service level agreements for phone, chat, and email cases. In addition, SP-Support associate is also expected to contribute to a positive team environment and drive process improvements as applicable.1. Requirement of high-speed internet: minimum 25Mbps speed2. Employees are required to work from a dedicated area within the home (the work space).3. The work space must provide audible and visual isolation from other occupants such that the computer screen is not visible, conversations are not audible to other occupants of the home, and background noise is not audible to Selling Partner4. Should have internet and power back up in case of connectivity/power outages.Key job responsibilities1. Comfortable working in a dynamic contact center environment with the flexibility to adapt quickly to changing priorities with the appropriate sense of urgency.2. Resolve complex queries from Selling Partners leveraging strong critical thinking and decision-making skills.3. Provides exceptional service to Selling Partners, building trust and strengthening relationships through empathy, active listening and rapport building.4. Adeptly navigates multiple communication channels concurrently including phone/chat and email to engage with Selling Partners effectively.5. Demonstrates effective, clear and professional written and oral communication. Listens closely and empathetically to Selling Partners: understands, paraphrases, and prioritizes the Selling Partner’s needs, then provides appropriate solutions.6. Consistently delivers on Selling Partner experience and efficiency (quality/productivity) goals.7. Ability to maintain excellent levels of confidentiality and data security standards. Also, adherence to company policies, code of conduct and a commitment to exceptional Selling Partner service.8. Actively seeks solutions through logical reasoning and data interpretation independently.9. Ability to effectively communicate with other internal departments to jointly resolve inquiries and relay the information to the selling partner in a clear and concise manner. 10. Fosters a positive and cooperative team environment, focusing on strengthening the team knowledge base to improve overall performance. 11. Demonstrates Enthusiasm for learning and commitment to continuous improvement.BASIC QUALIFICATIONS- 1. High school Graduate- 2. Fluent in English and Korean Language with written and verbal communication skills- 3. Experience in working with Operating systems (Windows) and using Office Suites (Word, Outlook and Excel)- 4. Typing skills of 30 words per minute with an accuracy of 93%- 5. Must have (or be able to obtain prior to start) high speed internet with up to 10Mb download and 5Mb upload This must be hardwired to your computer via Ethernet Cable (not provided).- 6. Must have a dedicated private workspace, free of distractions and noise. Access to your work area by non-Amazon individuals is strictly prohibited ...

At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Business Customer Services learning experience team is seeking Sr. Learning specialist. Overall responsibility include boosting the competencies of our customer service associates by developing and conducting effective training programs. The person will indirectly help enhance the employee’s workplace performance in conjunction with the company’s core values to meet the goal of organization. Job Scope: 1. Be an expert communicator (Written and Verbal Communication) in Japanese (JLPT N1) and English2. Deliver Amazon orientation and new hire training to all job levels (virtually or in person; as the business requires)3. Meet/exceed performance expectations w.r.t New hire training (e.g. Training Yield, customer experience and AHT performance)4. Design and Deliver continuous learning sessions for existing employees to meet/exceed improvement goals5. Proactively analyze performance data to identify gaps, propose and deliver training interventions to meet/exceed improvement goals6. Gather training needs (via performance data analysis, voice of business and voice of associates sessions), design and deliver training interventions to address these needs7. Maintain and report data (e.g. trainee attendance, performance and analysis etc.) timely and accurately8. Participate in call listening sessions and quality calibrations to keep abreast of updates and developments9. Take customer contacts every month to keep abreast of latest process updates and changes10. Lead and/or be a team member on improvement projects that are aimed at enhancing business performanceKey job responsibilities• Coordinate training sessions based on site needs;• Conduct Daily sessions with trainees;• Track and providing weekly debriefs and reporting to the ABCS Leadership Team;• Documents feedback and audit results to help the Leadership Team identify strengths as well as area of opportunity;• Contribute to additional training projects as required;• Understands workflow and daily production goals;• Solve problems, reacting quickly and productively, serving as a resource for specific problems and undertaking the appropriate steps to resolve;• Maintains a positive attitude and presence on the floor;• Facilitates and presents to groups of up to 30 people in a class;• Act as an effective people manager during mentored production periods during training.BASIC QUALIFICATIONS - Must be an expert in Japanese Language (JLPT N1 Certified) and English Language.- 2+ years of experience in training delivery roles or similar experience- Flexible to work within a 24/7 x 365 days global team across a variety of time zones - Good communication skills for the purpose of knowledge transfer and skill development; - Good coordination and organization skills;- Extensive expertise in cultural and soft skills relevant to a contact center environment; - Competent user level of Microsoft Office tools (Word, Excel and PowerPoint) ...

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You are a customer obsessed leader that will play an integral part in planning and implementation of the facility network infrastructure including new builds, retrofits, expansions and program initiatives. Partnering with internal customers and internal/external stakeholders to engage as a team and ensure a timely handover will be part of your critical tasks.As an Operations Engineer for Amazon, you will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems around the globe. You are responsible for managing a technology or integration project, successfully delivering the solution to meet project goals. You may work directly with external equipment vendors, customers, or partners, and you have a solid understanding of the design approaches and industry technologies utilized in fulfillment and distribution center designs. To meet timelines and minimize disruption to support teams, you manage the overall schedule, proactively mitigate risks, and keep the scope of engineering deliverables under control.Key job responsibilities• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, and act as owner in delivering on project objectives and targets. Projects may span organizations or geographies in support of business objectives.• Actively participate in firm engineering reviews, and make tangible impact on the proposed solutions on an individual system or its components, on the overall systems architecture, and on facility processes.• Partner with internal teams, stakeholders and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines. Proactively assess stakeholders’ dependencies and milestones, problem-solve and drive solutions to mitigate the impact from the issues.• Lead and coordinate all execution efforts in delivering systems and automated equipment designs per established standards and guidelines. Perform equipment/system installation, throughput and safety qualifications. Simplify, optimize, remove bottlenecks and provide feedback while resolving difficult system problems or technical deficiencies.• Lead effective meetings by setting the objectives, putting the right people in the room and driving detailed business and technical discussions/alignment. Document meeting discussions, decisions and future steps, ensuring alignment on expectations with internal partner teams and outside vendors.• Promptly and accurately communicate project status, risk analysis and risk mitigation plans. Effectively answer project questions in detail, and regularly produce clear and concise summaries for the project to leadership/management team.• Competently articulate system and/or equipment designs, including layouts, technical specifications and functional capabilities to internal customers and partner teams.• Efficiently manage change order controls, purchase orders, and invoice validation/approvals.• Excel at building strong working relationships with internal and external stakeholders across multiple projects.• Identify and lead process improvement initiatives that improve the Engineering and cross-teams’ efficiencies, optimizing the teams’ value and delivery. Through collaboration, generate high-quality, cost-effective solutions in compressed periods of time.• Up to 80% travel domestically although travel intensity can be variable and consist of up to three weeks in a row, including weekends.BASIC QUALIFICATIONS• Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, or other STEM field• 0-4 years of experience as a Project Engineer, Process Engineer, Project Manager, Manufacturing Engineer, or related occupation• Experience managing the lifecycle of cross-functional projects, implementing automated equipment and/or integrated systems• Experience with CAD software (AutoCAD, REVIT, BIM 360, etc.) ...

The Amazon Devices and Services Trust & Security (DSTS) penetration testing organization is growing and seeking an experienced hardware security researcher to help shape the future of Amazon's device security. You will work with hardware teams and product owners to perform advanced hardware analysis and identify high-impact security vulnerabilities across Amazon's device ecosystem. The ideal candidate will be expected to master debugging interfaces (JTAG, SWD, UART) and perform sophisticated hardware attacks including voltage/clock glitching, side-channel analysis (power/EM), and hardware-focused fuzzing techniques. In addition to the hardware, we expect device pentesters to be skilled in assessing the software, including operating systems (Linux/Android OS or FreeRTOS), doing security reviews of C/C++ code, ability to audit bootloaders, trusted execution environments, and radio/networking protocols like bluetooth, wifi, zigbee, and LoRaWAN. This role will provide you with challenging technical opportunities to break hardware security mechanisms and will be a great deal of fun if extracting secrets from silicon sounds exciting to you!The Amazon DSTS organization was formed in 2014 with the mission of protecting Amazon Devices & Services (D&S) customers’ trust, data, and the systems on which they rely. We protect customers by performing security reviews, offensive testing, vulnerability assessments, and provide guidance for remediations. DSTS builds the foundational capabilities that raise an org-wide security bar across the growing diversity of D&S businesses - securing 100+ device types, 12,000+ applications, and 100+ product lines that are developed and operated by more than 16,000+ builders.In this role, you will be part of a dedicated team of talented penetration testers identifying vulnerabilities in the devices and services ecosystem. You will strive to understand systems, software, and services deeply and develop creative ways to break assumptions in order to find vulnerabilities. You care deeply about keeping millions of customers that rely on Amazon’s consumer products safe and are passionate about mitigating vulnerabilities by providing actionable guidance to product teams. You're well-known for your excellent prioritization skills as well as your ability to communicate at all levels of an organization. If you're passionate about finding security bugs, writing tools to enhance manual testing capabilities, automating repetitive tasks, and enjoy seeing your work impact Amazon consumer devices and services, then this position is for you. Candidates from mid to senior level are encouraged to apply.Key job responsibilities- Lead and contribute to penetration tests against hardware and software released by Amazon’s Devices & Services organization. This includes working closely with builder teams to scope pentests, develop test plans, find vulnerabilities, develop proof of concept exploits, report findings, and validate patches.- Review and influence technical solutions to mitigate security vulnerabilities by providing actionable long-term risk mitigation guidance to drive security improvements.- Lead impactful security improvements in large product lines through close collaboration with our partner builder teams.- Develop detailed technical documentation describing identified vulnerabilities, associated impact, and recommended remediation to guide communication with internal engineering stakeholders and leadership.- Mentor junior penetration testers and cultivate a culture of collaboration and research sharing.About the teamWhile the majority of our Security team are based in the US, by applying to this position your application will be considered for all locations we hire for in the world, however candidates should expect to accommodate US time for necessary meetings.Our team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 3+ years of experience in a penetration testing or similar offensive security role.- 3+ years of professional experience with security engineering practices, including: web application security, network security, authentication and authorization protocols, cryptography, automation, and other software security disciplines.- 2+ years of experience with interpreted or compiled languages (e.g. C/C++, Java, Python, Ruby, .NET).- Experience designing and reviewing secure system architectures through the use of Threat Modeling incorporating sophisticated and modern attacks.- Bachelor’s degree in Computer Science or related field, or equivalent industry experience. ...

Amazon is looking for a Pre-Construction Manager who will be responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution. You will partner with internal and external stakeholders to ensure scope, budget, and schedule definition are established including timely receipt of building and site permits. You are responsible as the project manager to lead planning, design and pre-construction projects, including new built-to-suit industrial buildings, tenant improvements, extensions of existing facilities and renovation projects.Key competencies of this position include ensuring that contracted resources deliver work product in support of project durations, permitting, key performance indicators (KPI), quality documentation/artifacts, managing project teams (developers, design engineers, professional consultants), influencing internal teams (Design Engineering, Amazon Robotics), contract management governance, conceptual estimating and budget oversight and overseeing multiple large industrial projects in various locations simultaneously. Translating technical documents and information into an end-to-end story providing a detailed risk analysis for our leaders and customers is essential. This opportunity combines construction engineering, planning, project management, real estate development, validating design, site visits, understanding local building and fire code issues, utilities, sustainability, multi-disciplinary design management, and contract management. The preconstruction manager is responsible for the planning and design of scope, budget, schedule prior to handing off to the construction manager to construct focusing on taking ownership to resolve upstream issues and support the construction team throughout the process.Key job responsibilities• A Pre-Construction manager drives results through communicating, weighing risks, making decisions, leading and influencing. Independently manages complex, cross-functional industrial builds from site selection through design completion, permitting and contract execution.• Work with internal/external stakeholders including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones, drive delivery to meet deadlines, and resolves issues.• Represent project and technical information to many different audiences. Manage working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• Manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects.• Perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervise the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• Focus on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements.• Keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors.• Partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• Prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Operate independently in the assigned region, interacting with leadership and stakeholders to resolve issues.• Comprehensive budget and schedule tracking and forecasting are fundamental responsibilities, as well as identifying and solving factors that may impede a successful project hand-over to Amazon stakeholders.• Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• Find ways to adapt to constant change and innovation finding ways to Think Big, and provide adaptable solutions for an evolving business.• Understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms.• Review additional reports such as noise and traffic reports and environmental studies.• Travel up to 40% within assigned regions About the teamAt Amazon, we are all owners and leverage unique opportunities presented to us by owning everything from the design review, permitting to construction bidding and consultant during construction execution prior to final hand-off to our internal stakeholder. We are a diverse, upbeat, creative, team of designers, engineers and managers working daily to develop innovative sustainable facilities and efficient innovative buildings for our customers. We focus on Delivering Results, our speed for Bias for Action and Insisting on the Highest Standards for our customers.BASIC QUALIFICATIONS• A completed Bachelor’s degree in Architecture, Engineering, Construction Management or comparable field.• 3+ years of experience as an Architect, Engineer, Construction Manager, Development Manager, Owner’s project management representative or other Commercial Development and Construction related disciplines.• Project management experience from design phase through implementation and operation, negotiating construction, procurement and labor contracts.• Experience within packaging processing/logistical facilities with complex equipment or comparable experience.• 3+ years of project/program management ...

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime, to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.Amazon is seeking an experienced and detail oriented Project Engineer. This individual will deep-dive and challenge current processes, equipment, and procedures, in our North American fulfillment network, in order to come up with creative and implementable process improvement initiatives. This individual will also design development of new and existing fulfillment center layouts.A successful candidate will have an established background in developing high-performance physical systems, a strong technical problem solving ability, excellent project management skills, and an internal motivation to achieve results in a fast-paced and often ambiguous environment. Amazon’s culture encourages innovation and expects engineers and managers alike to take a high level of ownership in solving complex problems. The Project Engineer would be an agile natural self-starter with the ability to keep relentlessly driving projects and various functional teams and individuals at all levels of the organization in order to be successful.Key job responsibilities- Own the design and development of engineering solutions for complex material handling challenges considering human/equipment interactions for the North America fulfillment network- Lead and coordinate concept and design development efforts for optimal solutions for the North America fulfillment network through equipment specification, material flow, process design, ergonomics, associate experience, operational considerations and site layout- Work closely with vendors, suppliers and other teams to create innovative solutions- Simultaneously manage multiple high-visibility projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors- Conduct post mortem on designs after implementation in partnering with Safety and Operations- Collaborate with the Fulfillment Center start-up team and launch team to ensure every detail is thought through and documented using a layout, module or Standard Operating Procedure and change control- Develop, document and update design standards in conjunction with worldwide design teams- Build strong working relationships with key company partners such as North America Start-up, North America Launch team, Worldwide Design team, North America Procurement, Information Technology, Loss Prevention, Facilities, Safety, Change Management and North America Operations- Ability to travel up to 30% to interact with internal and external business and technical leadersAbout the teamAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Mechanical/Industrial/Process Engineering or related STEM field- 4+ years of experience in Design/Innovation, Research & Development, Manufacturing/Process/Industrial Engineering.- Experience with complex MHE and packaging lines or process design based on Lean Manufacturing or Toyota Manufacturing System- Experience using MS Excel, MS Project, and CAD software- Experience leading engineering design projects and interacting with cross-functional teams ...

Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award winning original content, add-on subscriptions including HBO and Showtime, and live events like Thursday Night Football. Making great content available to customers, with high availability is just one part of the puzzle. Experimenting with different ways of making this content available to customers is equally important.Linear (24/7 Television or broadcast programming) is one of the key options for Prime Video customers. Although video on demand is on the rise, the global viewing hours weighs in favor of live or scheduled TV and OTT linear streaming is predicted to grow by 64% in next two years. We in Prime Video Catalog are building next gen linear catalog systems to provide best-in-class Linear TV experience to Prime Video customers. It is Day 1 for the linear TV experience on Prime Video.This is your opportunity to take an active role in shaping the future of digital video by defining the next generation of what Amazon customers are watching. We need your passion, innovative ideas, and creativity to help continue to deliver on our ambitious goals.We are looking for strong developers who are passionate about delivering excellent, digital media experiences to our customers. It is an opportunity to work with Principal and senior engineers to build high-speed data delivery systems, and creating simple solutions for the complex media ingestion and publishing processes.Successful candidates for this position will have a strong background in C++/Java, Python and/or SQL while experience with ElasticSearch, AWS services including Dynamo, SQS, Athena will help you contribute quickly. Equally important to these specific skills are a candidate's ability to multi-task, quickly adapt to new development environments and changing business requirements, learn new systems, create reliable/maintainable code, find creative and scalable solutions to difficult problems, and ability to communicate clearly and concisely both written and orally.Key job responsibilitiesYou will help lead the Linear Mobile Client team's transition to owning its mobile experience.This role requires comfort working in both Android and iOS environments. While having a specialty is acceptable, the position involves working on both platforms.Additionally, experience with Fire TV (an Android-based platform) is highly beneficial.A day in the lifeThe day starts with a quick email and Slack check to see if there have been any updates. Your team meetings will begin with a standup at 9:30 a.m. PST, led by one of your peers. Often, you will spin off with another developer or your manager to dive deeper into any questions you might have had earlier.Before lunch, you might connect with a product manager to review a project update and ensure we’re aligned for a big launch next week.Take a break and grab some lunch. Since you will be working from home, maybe enjoy a nice walk?Your afternoons will be spent building. You will work on documentation, review code, and push your own CRs. After a final push to your remote branch, you will log off for the day.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems. ...

Amazon’s Information Security Penetration Testing Team is seeking a Security Engineer to help keep Amazon secure for its customers. In this role, you will attack Amazon’s services, applications, and websites to discover security issues and report them to our internal technology teams. This position will provide you with challenging opportunities, both technologically and as a leader, but will also be a great deal of fun if hacking Amazon alongside a team of highly skilled individuals sounds exciting to you.A Security Engineer at Amazon is expected to be strong in multiple domains. Engineers in this role work closely with teams throughout the Amazon Security organization, as well as provide technical leadership and advice to teams and leaders throughout Amazon. You will be in direct contact with teams in a variety of business verticals, giving you first hand knowledge about how Amazon is built and how it operates at a deep, technical level. Additionally, you will leverage the knowledge you gain about Amazon to find new ways to break services and technologies throughout the company.Engineers in this role must show exemplary judgment in making technical trade-offs between short-term fixes and long-term security and business goals. You will demonstrate resilience and navigate ambiguous situations with composure and tact. You will be expected to provide thought leadership for the organization as you discover, invent, and innovate throughout the course of your duties. Above all else, a strong sense of customer obsession is necessary to focus on the ultimate goal of keeping Amazon and its customers secure.Key job responsibilities- Conducting high quality application penetration tests independently, or as part of a team- Creating detailed engagement plans and thoroughly documenting findings, gaps, and remediation recommendations- Contributing to team tooling, innovation, and process improvements- Communicating and collaborating with partner security teams, service owners, and senior leadership to influence and prioritize the resolution of discovered security findingsAbout the teamAbout Amazon SecurityDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience- Bachelor's degree in computer science or equivalent- 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience- 3+ years of experience in a penetration testing or similar offensive security role ...

The Finance Adversarial Threat Emulation (FATE) team is looking for a security engineer to perform red teaming and penetration testing on Finance Operations (e.g., Accounts Payable, Accounts Receivable, Payroll, Procurement, Amazon Travel and Events, and Global Real Estate and Facilities) infrastructure and applications. The scope of this role includes performing end to end full stack engagements - from scoping, to threat modeling, information gathering, discovery, vulnerability exploitation, lateral movement, post-exploitation, and executive reporting. Your engagements will include internal, external, web, mobile, and other environments. You will be responsible for working closely with many teams at Amazon, while testing their application environments. You will exhibit a strong sense of customer obsession and earn trust while working with these teams. You will be providing deep security expertise and insight to correctly identify and explain the security vulnerabilities and impact while working with business teams on remediation strategies.Key job responsibilitiesPerform full stack security testing on business units independently as well as within a teamPerform red team campaigns of client systems, websites, and networks to discover high-quality vulnerabilitiesThoroughly document exploit chain/proof of concept scenarios for client consumptionIdentify security monitoring weaknesses and recommend detection improvementsDevelop innovative and scalable tools, solutions, and processes to enhance the Offensive Security team’s operationsCommunicate with VPs, Directors, and finance and technology leaders to prioritize and execute remediation plansAbout the teamOur vision is to make Finance Operations assets the most difficult target to exploit by bad actors. We perform red team engagements and penetration testing on Finance Operations assets, including upstream and downstream systems.BASIC QUALIFICATIONS- Bachelor's degree in Computer Science or related field or equivalent experience- 2+ years of security engineering experience, including red teaming, penetration testing, vulnerability research, and manual code auditing for vulnerabilities ...

Amazon Adapt is hiring a Senior Account Executive to service the Amazon Ads LCS organization. This position can be located in New York City, NY or Remote. Amazon Adapt is a program designed to offer coverage solutions for business gaps which may occur due to extended leave of absence (parental, medical). Amazon Adapt deploys highly skilled, hyper-agile talent that ensures customers can continue to invest in their partnerships with Amazon Ads, uninterrupted. The program ensures that the high bar for customer service, strategic partnership, and revenue attainment is maintained during these coverage gaps. From day 1 Adapt team members must use their experience to earn trust with multiple stakeholders. Adapt team members are decisive, knowledgeable, and use high judgement. The Adapt role will give you a chance to Learn and be Curious and the autonomy to own projects that will help you advance your career at Amazon. The Adapt team prioritizes flexibility, and hires for both 40 and 30 hour work weeks. As a Senior Account Executive on the Adapt team, you will report to the Amazon Adapt Sales Manager and use your 10+ years’ experience helping to bridge the gap between permanent AE coverage on Fortune 500 accounts. You will sell digital advertising solutions to C-Level and their ad agencies to successfully drive revenue targets. You will partner with the permanent Sales Manager you’re supporting and operations team to structure coverage for success, and cross-pollinate learnings with each new account assignment. With your broad and long-standing client-side and agency relationships within the media world, consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. As an individual contributor, you’ll be supported by our operations team and will benefit from working alongside the leadership team that has charted our explosive growth.This opportunity is a full-time (40 hour/week) position. Part-time (30 hour/week) candidates are also encouraged to apply.Key job responsibilitiesThis role will live within the Amazon Adapt sales team, reporting to Head of US Adapt AE team and partnering with Adapt peers who are deployed across the US Amazon Ads organization. Key job responsibilities include: • Own and ensure smooth coverage transitions for the books of business you cover. • Deliver results for the Ads LCS business, inclusive of achieving revenue targets, executive engagements and long-term business planning through JBPs. • Make strategic recommendations on Amazon Ads solutions, tailored to client marketing initiatives• Deliver the highest level of sales and customer service to our clients to retain and grow revenue.• Prospect, penetrate and create new relationships cross the advertiser’s lines of business, including driving new deals to closure.• Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals.BASIC QUALIFICATIONS- 10+ years of digital media ad sales experience - Experience closing sales and revenue generation - Bachelor's degree - Strong track record of high level negotiation and successful internal and external relationship management ...

Project Kuiper is an initiative to increase global broadband access through a constellation of more than 3,000 satellites in low Earth orbit. Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.In this role, you drive the strategic acquisition of fiber for Project Kuiper’s ground infrastructure sites. You will be responsible for planning, designing, and procuring the fiber network that drives Kuiper’s infrastructure to meet customer demand. Kuiper sites require high availability fiber solutions and so you’ll execute on strategies that drive cost and operational efficiency. Kuiper moves at a rapid pace and hyper scale, so you must build the network for not only today but for the future. Key job responsibilitiesAs the Fiber Technical Business Developer, you will play an important role in network planning and contractual sourcing backbone in the South America region. Based on our roadmap’s demand you will design long-haul network routes, and execute procurement contracts for Kuiper sites. You must excel at planning and prioritizing multiple projects at once that can range from a single site to multiple sites across countries. You should be a subject matter expert in the telecommunications buy space, ISP carrier products (wired and wireless), physical network infrastructure, optical technologies, network engineering, and provisioning. This individual will actively drive commercial and technical vendor network strategy, working with suppliers, technology partners, as well as the service teams to meet our customer’s demands. This position will be responsible for the day to day oversight and management of the contractors and internal resources involved in buying and deploying fiber. A day in the life- Understand the infrastructure market segments, customer base, and telecom/networking industry within your region.- Experience with Network Acquisitions and Planning, managing vendor relationships, contract creation, and contractually sourcing new capacity.- Track vendors delivery of fiber. - Understand the technical requirements of our engineering teams and negotiate a deal that solves their requirements as well as the business objectives for Kuiper.- Develop long-term strategic partnerships in support of our key countries. Preparation and presentation of transaction summaries to the Kuiper team including, financial approvals and overall deal costs / benefits.- Track overall telecoms industry trends and developments in terms of vendor technologies, coverage, cost and deal structures.- Willing to travel 10% of the time.BASIC QUALIFICATIONS- Technical degree (computer science, networking, infrastructure, or business degree) or comparable work experience- 6+ years of experience leading business development, procurement of highly engineered products or services, financing complex business deals. ...

Blink is at the forefront of the consumer electronics home security market, and is the result of one of the most successful Kickstarter campaigns ever. We have been growing at an astounding rate since the first product introduction in 2016. We are seeking a creative, customer-obsessed and results-driven Senior National Account Manager to oversee our Home Depot and Lowe’s accounts.In this role, you will work cross functionally with Retailer contacts and business leaders across the company—GTM, Channel, Sales Ops, Supply Chain, Finance, and Legal—to strengthen Blink’s strategic position in the Offline (retail) channel and drive strategic growth. This role is ideal for someone who has experience in a combination of sales, marketing, analytics, and working with Mass Retailers. In this role you’ll be wearing many hats, so you’ll need to be able to juggle multiple projects and work quickly.Key job responsibilities•Drive revenue growth and exceed sales targets across key retailer accounts through strategic planning and execution•Develop and implement comprehensive marketing and promotional strategies to maximize brand presence and sales performance in key retailers•Lead product bundling initiatives, including strategy development, sales forecasting, and launch execution•Build and maintain strong relationships with retail partners while identifying opportunities for SKU expansion and category growth•Spearhead strategic business planning with cross-functional teams to deliver innovative solutions that drive profitable growth•Analyze market trends and sales data to create compelling business cases for product line expansion•Establish and optimize best-in-class account management practices, implementing data-driven approaches to improve retail performance metrics•Design and execute scalable frameworks that enhance retailer KPIs and strengthen partner relationships•Provide proactive communication and strategic guidance to leadership team regarding business opportunities, challenges, and milestone achievementsBASIC QUALIFICATIONS- Experience positioning and selling innovative solutions to new and existing customers and market segments- Experience with Microsoft Office products and applications- Experience with sales CRM tools such as Salesforce or similar software- Bachelor's degree or equivalent- 5+ years of experience in sales/account management, e-commerce, and/or retail- Expected to be able to travel 20% ...