Applied Scientist

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEIn this role, you'll employ scalable cutting-edge machine learning (ML), deep learning (DL), and Natural Language Processing (NLP) techniques to detect and predict fraudulent activities, enhance fraud investigation capabilities, and develop advanced fraud protection and defense mechanisms. You'll leverage these technologies to analyze complex patterns in transaction data, identify anomalies, and create predictive models that can anticipate potential fraud before it occurs. Your work will be crucial in safeguarding the company's assets, protecting customers from financial harm, and maintaining the integrity of our systems. You'll translate intricate fraud patterns into actionable insights, enabling rapid response to emerging threats and informing critical business decisions related to risk management. You'll operate in an agile environment in which we own and collaborate on the life cycle of research, design, and model development of relevant projects.As an Applied Scientist, you will...- Protect Audible’s customers and content creators against the onslaught of AI-generated fraud- Develop Amazon-scale data engineering & modeling pipelines- Imagine and invent before the business asks, and create groundbreaking fraud detection and mitigation solutions using cutting-edge approaches- Work closely with other data scientists, ML experts, engineers as well as business across the globe, and on cross-disciplinary efforts with other scientists within Amazon- Contribute to the growth of the Audible Data Science team by sharing your ideas, intellectual property and learning from othersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- MS in one of the following disciplines: Computer Science, Statistics, Data Science, Economics, Applied Math, Operational Research or a related quantitative field +5 yrs relevant experience; or PhD- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...

Associate Director, Global Product Marketing

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE We are looking for an Associate Director, Global Product Marketing to help further grow and accelerate our unique offering and content, globally. As Associate Director, Global Product Marketing, you’ll have the opportunity to help shape and conduct the future of Audible’s products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe – North America, APAC, Europe, UK, Brazil (Audible’s existing regions/marketplaces). You’ll contribute to defining our go-to-market strategy, with an eye on expanding Audible’s value proposition, member base, and lifetime value across end consumers and creative stakeholders. ABOUT YOU You have a passion for data-driven results, a bias for action, a spirit that anything is possible, and an unapologetic focus on the customer. You thrive in a highly entrepreneurial, rapidly evolving climate, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches.As an Associate Director, Global Product Marketing, you will… - Continuously improve the value of membership by partnering with Product, Content and Country Leadership on new core features, benefits, and CX enhancements that will delight and engage current and future customers- Craft product stories to existing and prospective customers in an increasingly exciting category by creating clear and consistent propositions articulated through effective messaging- Drive and orchestrate the go-to-market strategies and oversee implementation for high-impact product and feature launches, collaborating closely with Product Managers, Country Managers, and Growth Marketers- Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization- Communicate business plans and marketing strategy to senior leadership- Partner with surface and channel Marketing teams to deploy GTM plans, and guide cohesive messaging strategy across outbound and inbound marketing channels- Partner with Communications team to craft our external story and press approach around product evolution• Partner with Finance, Analytics, and Data Science to define, measure and report on success and opportunity areasABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in product marketing and business strategy, with experience in defining and driving new customer-centric products and features toward market launch rollout- Bachelor’s degree in Business, Economics, Marketing or a related field of study ...

Associate Director, Rest of the World Content

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Associate Director, Rest of the World Content, will focus on acquiring rights for distribution and/or production of premium audio content across new territories where Audible is still not available (Rest of the World). In this role you’ll generate, negotiate, and close a high volume of new deals for book-based audio content and audio originals with prospective partners, including publishers, authors, content creators, literary agents, and recognized IP brands, at terms that benefit Audible customers. You’ll have responsibility for acquired content, ensure successful post-signing go to market planning across the relevant teams at Audible and Amazon, and contribute to defining strategic development affecting Audible’s overall growth and success. As an Associate Director, ROW Content, you will...- Manage content acquisition efforts in select international territories, including partner management, deal negotiation and implementation- Research and identify potential content partners in multiple territories and languages- Develop, grow, and maintain strong relationships with existing and potential content partners, including publishers, authors, content creators, agents and IP brands- Independently manage, prioritize, and execute high volume deal flow, structuring, negotiating, and executing deals that support Audible’s content strategy and initiatives- Identify and prepare projects for internal support and valuation by presenting data, preparing budgets, P&Ls, and drafting proposed deal terms- Build relationships and represent the Rest of the World content team to various internal stakeholders including Editorial/Creative, Finance, BI, Marketing, PR, Content Services, Content Partnerships, and Content Creation teams- Track and communicate deal terms within the organization and provide for first line of enforcement of deal terms if necessary- Coordinate closely with members of the content teams at Audible to maintain consistency in messaging and policy- Draft well-written and data-backed concise documentsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of experience in book publishing, content, media rights, business development, or digital media- Experience in deal-making, negotiations, and relationship management- International experience ...

AV Events Program Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs an AV Events Program Manager you will oversee the portion of Audible’s event portfolio that require AV components. In this role, the AV Events Program Manager is the primary point of contact for assessment, planning, and operational management of AV events. The team is based out of Newark, NJ but provides global support. You will ensure the team has mechanisms, infrastructure, and resources in place to support a wide variety of events including in-person, hybrid, and virtual. You are the primary point of contact for the customer, you are responsible in facilitating the booking assessment, planning, on-site operations, show calling, live event operations, and post-production requirements. Successful team members step seamlessly into a corporate events environment, have strong organizational skills, ability to work across multiple teams in Audible and Amazon, demonstrate impeccable customer service, and are energetically driven to meet the needs of their customers and the team.ABOUT YOUYou have experience supporting live events. You can be strategic and are influenced by Technology and Culture but balance that with execution of daily tasks to maintain a high bar for customer service. Not every request will have a clear starting point so you should be comfortable dealing with ambiguity to assess and manage requests and have situational awareness to anticipate and resolve potential issues. When an issue does arise, you always attempt to look for the root cause and solve problems with a bigger picture in mind. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. As an AV Events Program Manager, you will...- Be a POC for team, customers, organizers, production engineers, livestream technicians, third-party production providers and over-hire labor- Ensure that resources are scheduled and prepared for event support- Seeks opportunities to help others improve skillsets and knowledge base- Maintains multiple operations calendars and databases- Manage applicable inventories and budgets- Ensure event requests are on triaged, planned for and executed comprehensively- Dynamically flex to customer needs and complications, escalates appropriately- Maintain a flexible schedule to support key aspects of events- Manages any necessary technical testing or technical rehearsals- Lead or support event day show flow creation, show calling, and stage management- Lead or support onsite production engineers through load in, pre-show operations, post-show wrap up, and load out- Partner with the AV Operations team and other technical resources to manage technical needs and issues- Find opportunities to execute events more efficiently and delight our customers- Maintain relationships with key stakeholders across the business- Manage and optimize relationships with vendors that augment your team’s capacity and capabilities- Create regular reports to share insights with leadership- Manage Team Goals, and programmatic initiatives, with increased ambiguity- Own your team’s operational excellence, including creation of and monitoring of metrics and alerts, gathering of and analyzing customer feedback, regular scrutinization of processes, and maintaining documentation- Be able to travel about 5 times a yearABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 5+ years of experience in event or production management- 2+ years of show calling experience- 5+ years of experience with audio, video, lighting, and staging systems.- 2+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Demonstrated ability to maintain and manage complex calendaring systems and databases ...

Coordinator, Digital Asset Ops

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking an experienced, proactive, and detail-oriented Coordinator, Digital Asset Ops to facilitate the production and delivery of our growing audiobook catalog, including both traditional recordings and those supported by generative AI (text-to-speech) technology. As the Coordinator, Digital Asset Ops, you will be instrumental in supporting our content production process. You will collaborate with in-house teams, third-party producers, and key stakeholders to help shape and optimize our production workflows and best practices. Your role will focus on managing digital assets throughout the audiobook creation lifecycle, ensuring efficient operations and high-quality output.As a Coordinator, Digital Asset Ops, you will…- Oversee and manage digital audio assets throughout the complete production lifecycle- Perform comprehensive quality control assessments on audiobook content, cover artwork, and metadata- Identify, analyze, and resolve processing and publishing challenges to maintain production continuity- Execute time-sensitive metadata modifications through the established ticketing system- Deliver actionable feedback to cross-functional teams to optimize asset delivery- Maintain and enhance internal documentation and standard operating procedures- Drive continuous improvement initiatives through strategic collaboration with internal stakeholdersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience as an Operations or Production Coordinator, or similar role, with administrative experience- Experience in a media production environment, with a strong focus on audiobook or audio content creation ...

Data Science Lead

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible's insights team leverages data to create value for our company and customers. We're seeking a Data Science Lead for our marketing and product measurement science team, to help us understand the return on investment (ROI) of our paid media and brand investments.As a Data Science Lead, you’ll manage a team of scientists working in the media measurement space. Your primary focus will be guiding scientific approach in developing and deploying advanced marketing measurement models (e.g., lifetime value, media mix). You will also lead Audible's scaled experimentation program, maintaining scientific integrity in global paid media experiments and guiding meta-analytical work to assess program health. Additionally, you will serve as the primary scientific contact for third-party media partners (Meta, Google), collaborating with them on new measurement approaches. You'll work with Audible marketers to translate sophisticated scientific methodologies into actionable business strategies, ultimately driving more effective marketing investments.ABOUT YOUAs a Data Science Lead, you will provide technical leadership in marketing measurement, design scalable model solutions, collaborate across scientific disciplines, communicate complex concepts clearly, and mentor team members to drive collective success.You have deep technical expertise across statistical modeling, machine learning, causal inference, and experimental design. You demonstrate a strong understanding of experimental design and evaluation. You are an expert in statistical modeling techniques. You have deep experience solving marketing-related problems, such as customer acquisition, retention, and ROI.You possess a strong ownership mindset and the ability to guide a technical team with minimal oversight. Your innovative problem-solving skills thrive in ambiguous environments, and you excel at translating complex scientific concepts into actionable insights. Outstanding business acumen, coupled with the ability to manage multiple projects simultaneously, defines your professional approach.You are committed to building a positive team culture, reliably delivering against commitments, and have a genuine passion for mentoring and developing scientific talent. You are adaptable across different scientific approaches and comfortable collaborating with cross-disciplinary scientific teams.As a Data Science Lead, you will...- Be a technical leader of other scientists, with substantial scope, impact, and visibility in the marketing measurement space- Understand complex use cases across the business and design scalable, efficient, automated model solutions, including developing, delivering, and improving various marketing measurement models- Collaborate with economists, applied scientists, and other data scientists on the right model specification(s) to serve business needs in the context of paid media measurement- Communicate clearly with senior audiences, translating complex scientific concepts into simplified, relevant outputs that can be quickly understood and actioned by both technical and non-technical colleagues- Mentor and grow scientists in your team and across AudibleABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years managing a team of scientists or engineers, with a proven track record of hiring and developing junior team members- Master’s degree in relevant discipline and 5+ years of relevant professional experience (or equivalent)- Hands-on experience with marketing measurement models, including experience with articulating modeling trade-offs to business partners- Hands-on experience in designing and evaluating experiments, including experience with formal meta-analytical approaches for evaluating programs of experimentation- Hands-on experience with successfully putting marketing models into production- Fluency in Python and SQL- Experience influencing and delivering on a science roadmap ...

Director of Software Development, Consumer Domains

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Director of Software Development for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ.As a Director of Software Development, you will...- Lead cross-functional project delivery across Audible and Amazon teams- Promote development and operational excellence for our flagship solutions- Mentor and support high-performing engineers, fostering their growth and expertise- Collaborate with diverse teams to create innovative software that captivates our community and motivates our colleagues- Handle all aspects of software development, including operational metrics and support for your team's software- Drive continuous improvement of delivery performance and quality in an agile environment- Take charge of 1-2 Scrum teamsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

Director, Global Content Strategy

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis role sits within Audible’s Global Content Strategy team and is dedicated to unleashing the power of the spoken word through our content. We use both qualitative and quantitative methods to identify strategic opportunities for Audible to provide a differentiated offering that delights our customers. In Global Content Strategy, we develop and help execute the plans needed to make those opportunities around the world a reality by building the long-term vision for the content that Audible develops, produces, acquires, and distributes. We provide the strategic frameworks that Audible deal makers and creatives across the globe need to move fast to make it real. We seek individuals who are passionate about the evolving audio entertainment landscape and want to be part of defining the future. We’re looking for an analytical and creative thinker, with the ability to ask the right questions and develop a point of view that will influence decisions.ABOUT YOU- A data-driven strategist who will readily abandon closely held-ideas in favor of stronger evidence — constantly iterating to make our content better- An exceptional communicator with a knack for making complex topics simple, in writing, and evangelizing and inspiring people at all levels of the organization based on a shared vision- A creative thinker who has a sound ability to balance creativity with strong business judgment and analytical skills- A hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals, with a high tolerance for ambiguity and complexity- Resilient with a positive attitude. You exhibit integrity and an ability to follow through on commitments and deadlinesAs a Director, Global Content Strategy, you will...- Refine and support the execution of an evolving three-year global content strategy, ensuring alignment with Audible’s business growth aspirations and the delivery of unique value to both customers and creators- Partner with regional and global content leadership on a variety of key projects that span the content that Audible acquires, develops, produces, and distributes- Leverage data to build business cases and craft narratives to both assess new opportunities and inform strategic decisions that contribute to Audible’s overall success- Monitor industry dynamics and provide insights internally as a thought leader at the intersection of content, marketing and technology- Partner cross-functionally with, finance and product strategy to project the long-term financial implications of business models for Audible- Engage with legal, content acquisition and finance to review contractual terms and conditions relating to content licensing agreements across multiple content types- Collaborate with product and tech to evolve Audible’s offerings for creators- Partner with economics, analytics and finance to develop and analyze content distribution strategies to ensure our customers have the broadest selection of content available across the globeABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant professional experience in strategy consulting, business development and/or content strategy in digital media- Proven quantitative and financial modeling skills- Bachelor's degree in Economics, Finance, Business, or related fields ...

Director, Software Development, Personalization

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Director, Software Development, you'll lead a high-performing team building innovative personalization systems that power content discovery and recommendation experiences across Audible's platforms. This position requires a leader with strong technical acumen in machine learning systems, recommendation systems proven people management experience, and the ability to drive technical strategy while delivering customer-focused personalization solutions.ABOUT THE TEAMThe Personalization team's mission is to help customers discover their next great listen by personalizing every interaction they have with Audible content. We develop scalable frameworks and systems that transform customer signals into meaningful insights, enabling personalized, contextual recommendations across our platforms. Our teams work with cutting-edge ML technologies and large-scale distributed systems to process billions of content interactions and deliver real-time personalized experiences.ABOUT YOUYou're a strategic technical leader who thrives on solving complex personalization problems at scale. You have deep experience building and leading engineering teams, with a strong foundation in recommendation systems and distributed computing. You're passionate about developing talent and creating an inclusive team culture that drives innovation. You demonstrate excellent judgment in balancing technical tradeoffs while maintaining unwavering focus on customer experience and business impact.As a Director, Software Development, you will...- Lead and grow a team of ML/software engineers building personalization and recommendation systems, providing technical mentorship and career development while fostering an inclusive environment- Own the technical strategy and roadmap for personalization systems that power discovery experiences across Audible platforms- Drive architectural decisions and technical excellence in building scalable recommendation pipelines and frameworks- Partner with product, science, and platform teams to define and execute on personalization initiatives- Establish and optimize development processes that enable rapid experimentation while maintaining high quality standards- Build mechanisms to measure and improve the customer impact of our recommendation systems- Lead hiring and development of diverse technical talent- Drive operational excellence in deploying and maintaining large-scale personalization systems- Influence cross-team technical decisions and contribute to broader organizational strategy- Champion best practices in ML engineering, including experimentation, testing, and monitoringABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of software engineering experience with 3+ years of people management experience- Experience building and operating large-scale ML/recommendation systems in production- Technical background in distributed systems, data processing, and ML infrastructure- Track record of delivering complex technical projects through effective team leadership- Bachelor's degree in Computer Science, Engineering or related field ...

Finance Manager, FP&A

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a finance professional with financial modeling and strategic advisory experience to help support the Finance and Growth organization. You will assist with preparing compelling and well-researched analyses for use in shaping critical strategic decisions. As Finance Manager, FP&A, you will gain an excellent and holistic understanding of the entire organization through strong exposure to all aspects of the P&L, consumer product portfolio, lifecycle, as well as key drivers for member acquisition, retention, and engagement. This is an exciting opportunity to develop your skills as a finance business partner supporting the global product, content, creative, marketing, and corporate development teams to drive key growth driving analyses & initiatives.ABOUT YOUYou are consumer-focused, enjoy working on complex problems, work effectively with cross-functional teams, and thrive in a fast-paced and dynamic environment. You have an ability to see patterns and solutions from a high volume of data, distill insights into concise takeaways, and are comfortable presenting key findings.As a Finance Manager, FP&A, you will...- Support the global and international vision by partnering with global, regional, and local teams to drive financial reporting and analysis that will inform business decisions for overall growth and transformation- Partner with leadership teams across global brand and content marketing business initiatives, including budgetary financial management and strategic analysis to support planning, prioritization, and decision-making- Assist on the development and analysis of new initiatives though detailed revenue sizing, KPI outputs, short/long-term ROI planning and risk assessments- Deliver analytics projects and assist in creation and brainstorming of business models and go-to-market strategies for new products, features, and initiatives- Become a subject matter expert on the relationship between new member acquisition, retention, engagement and the overall business; understand and analyze related market & channel trends- Provide thoughtful leadership behind improving and automating existing data models and business intelligence efforts- Develop and maintain relationships with key department personnel, team members, business intelligence teams and Amazon finance counterparts- Be prepared to discuss and present the financial forecast to an audience of senior executives across the organizationABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Finance, Accounting or related degree- 3+ years of professional experience in Investment Banking / Consulting / Strategic Finance / Operations Analysis- Experience building financial models from scratch and advanced Excel background ...

Lead Software Development Engineer, Consumer Domains

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Lead Software Development Engineer for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ. ABOUT YOUYou are an innovative and passionate top software engineer looking to make a positive impact on customer experience. You like to own deliverables end-to-end and have a meaningful influence on the final product. You are a builder. You like to work with fellow engineers and product people to share knowledge, imagine, design, develop, test, and launch software that wows our community and inspires our peers. You're curious and love to learn unprompted as you stay up to date with tools, trends, technologies and best practices in the industry. You have an interest in Web Application, Services Design & Architecture, SEO, Security, SNS, Lambda, S3, CloudWatch, REST services and Javascript.As a Lead Software Development Engineer, you will...- Determine the strategy and where to simplify or extend solutions for the best outcome, drive the use of best practices, and learn to influence and force multiply- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your team- Collaborate with stakeholders to imagine, design, develop, test, and launch scalable and maintainable software that impacts our customers and inspires your peers- Independently clarify technical requirements, assessing development estimates and apply a broad range of design approaches- Drive continuous improvement of software quality, customer experience, and maintainability of products/features- Stay on top of technology trends, tools, and approachesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in computer science or equivalent- 5+ years of professional software development experience- 3+ years of programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new systems ...

Lead Software Development Engineer, Player Team

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Lead Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAMThe Player team is responsible for building an audio listening platform that will improve how millions of Audible members hear and interact with our content. We own the end-to-end audio listening experience which includes player clients for web, iOS & Android, content security & digital rights management, content delivery infrastructure, and processing / synchronization of listening data across devices at a massive scale. Audible customers spend most of their time with Audible in Player components of Audible apps across FireOS, Android, iOS, and Web.ABOUT YOUYou’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for at Audible.As a Lead Software Development Engineer, you will...- Independently lead complex technical initiatives within your team- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Set the technical strategy for your teamABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Experience in developing technical strategy, and architecting web and APIs- Prior experience in full stack development and RESTful service architecture- 5+ years experience of software development and deployment of distributed multi-tier applications- Experience with React, HTTP/2, serverless, containers, microservices, CI/CD, and cross-platform development- Prior use of AWS technologies at scale in a production environment ...

People & Places Operations Partner

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a proactive, articulate and enthusiastic individual for the role of P&P Ops Partner. This position will report to the People and Places Operation and Compliance Lead and will play a vital role managing the entire employee lifecycle by leveraging technology. The P&P Ops Partner is responsible for maintaining data across Audible’s HR systems, including Workday, ADP and PeopleSoft. This early career role requires a strong understanding of HR data management best practices, analytical skills, and the ability to serve as a subject matter expert on day-to-day HR operations.ABOUT YOUYou are a detail-oriented problem-solver with a strong aptitude for data management and analysis. You have a proven track record of maintaining data accuracy and integrity, and you thrive in a collaborative, fast-paced environment. Your exceptional communication skills and customer service orientation allow you to effectively support internal and external customers. As a People & Places Operations Partner, you will...- Process data integrations between Workday, ADP, and other HR platforms to facilitate seamless data flows- Accurately process employee lifecycle events, such as new hires, terminations, and leaves of absence, ensuring timely updates in all relevant systems- Conduct regular audits and data reconciliations to ensure accurate and consistent data across HR systems- Provide tier 1 support to employee inquiries via HR inbox and ticketing system- Perform data analysis using tools like Excel (e.g., VLOOKUPs) to verify data and support HR data governance- Provide guidance and training to Managers, and HR Partners on system functionality inclusive of process proficiency and data management best practices- Collaborate cross-functionally to improve HR processes, identify opportunities for automation and improvement- Provide support for ad-hoc HR projects and initiatives, contributing to the overall success of the HR operations functionABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience in an HR data management or HRIS role- Bachelor's degree in business, HR, or a related field- 1+ years of human resources experience ...

Self Service Integration Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLEThe Self Service Integration Manager, provides key support to the success and performance of Knowledge Management’s digital self service tools and efforts to drive contact deflection. Under the direction of the Director of Knowledge Management (KM), you’ll be responsible for helping to drive and deliver customer facing self-help solutions and asset strategies across the self-service journey, working closely with Product, Engineering, UI/UX, and Analytics teams to reduce customer effort and drive issue resolution digitally through high functioning and high impact self-service solutions. You will work across channels and business units to establish and manage a feedback loop to identify ongoing pain points and challenges for customers found in evaluating their self service customer journey and acting as a key advocate for customers to help define business requirements for improving the customer experience. The Self Service Integration Manager is a champion for data collection, knowledge-sharing and governance across the multiple countries in which Audible operates. You will develop, sustain and improve upon a collaborative, outcome-driven culture through data and knowledge management activities to enable an innovative culture. At Audible, we are seeking team players who will effectively collaborate in a global functional team to define processes, tools, and metrics to enable the capture, management and delivery of knowledge to help customers understand our product and services. The Self Service Integration Manager, is a vital part of the international Knowledge Management team located in Customer Care. You will work with business teams to support major launches and other high-profile (and often confidential) initiatives. ABOUT YOUYou demonstrate a deep understanding of Knowledge Management methodologies, paired with first-class writing and verbal communication skills. You exemplifies great attention to detail, the ability to effectively prioritize, and multi-task multiple time-sensitive projects with a reasonable level of autonomy. You also share the following characteristics:- You are Customer Obsessed. You seek to deeply understand the needs of your customers, both internal and external, and strive to design and advocate for solutions that will delight them.- You are Bright. You excel at understanding and diagnosing broken or frustrating customer experiences through qualitative and quantitative data and transforming it into compelling narratives to drive action. You grasp new concepts quickly and are eager to learn anything that will create value. You also easily navigate the people aspects of a complex, global organization.- You are Bold. You are a self-starter, taking initiative to influence others and drive progress with minimal direction. You are not afraid to challenge the status quo, applying strong business judgment to find novel solutions to problems. You thrive in a culture of empowerment, innovation, and rapid change. - You are Passionate. You are excited to drive existing opportunities and discover new ones. You imbue a passion for excellence into everything you do, not only raising the bar, but also having fun along the way. Most importantly, you can’t wait to be part of a customer-centric revolution! - You are Agile and have a Bias for Action. You prioritize quick actions with frequent reassessment and adaptation of plans and live by the motto of “progress not perfection.As a Self Service Integration Manager, you will...- Support Customer Care and Knowledge Management to define business requirements for improving self-help solution effectiveness across all digital self service assets- Convey validated concepts to product managers, UX designers, engineers and leadership- Use usage data to challenge and validate self-help solution methodologies that continuously evolves to meet changing customer needs- Work hand in hand with the KM Directors to build persona based journey maps to lead the discovery, design, and development of self-help solutions for Audible Help, ACX Help, Contact Us and other self-help channels- Partner with Customer Care to analyze and plan actionable insights based on top contact drivers and other data to find opportunities to improve the self-help experience- Determine critical processes enhancements and technical changes and assess the impacts of these CX improvements on overall contact deflection efforts- Define and track KPIs related to the self-help solutions delivered and be able to articulate trends, identify root cause analysis, and define actions on a weekly and monthly basis- Recommend new technologies and experiences wherever possible in the customer workflow to reduce customer effort, increase self service and drive a positive customer experience- Handle reporting for self-serve channels that will enable us to better understand performance and volume across multiple channels, self-serve usage, and self-serve trendsABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.BASIC QUALIFICATIONS- A bachelors degree or equivalent that translates to work in digital self service environment.- 2+ years of experience in digital self service and/or customer service- Proficiency in process improvement design and workflow analysis- Experience in scoping, developing, and executing business requirements and project plans in a cross functional, multi-team environment- Experience in customer support ...

Senior Applied Scientist

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe playback team at Audible owns the core playback logic end-to-end. All our services, systems and players are invoked each time customers click play (or download a title for offline playback) to enjoy the best playback experience. Specifically we own 1) Core playback logic on players such as Android, iOS and Web, 2) Playback services related to content delivery infrastructure, security & digital rights management, and processing / synchronization of listening data across devices, 3) listening statistics that power royalties, returns, creator metrics, and more, 4) Playback metrics, insights and platform, obsessing over the core playback metrics and trends that represent the service health of Audible Playback and delivery, 5) Unified Audible Playback SDK, that can be shared with both 3P and 1P customers, 6) Player optimizations related to QoE, ABR and Quality/CDN selection across Android, iOS and web, Server optimizations to segment the customer data and tune playback parameters in real-time, 7) all of the efforts around quality of experience monitoring which enable timely, accurate and automated detection of QoS performance degradations and identify opportunities to improve playback experience, 8) automated ML based review and sentiment analysis system that will proactively analyze posts across social media feeds, customer reviews to automatically establish relational models to identify and cross correlate issues detected by tools such as Anomaly detection, and finally, 9) Driving Audible’s playback initiatives to establish faculty collaborations to advance state of the art in Internet Audio.ABOUT YOUAs an applied scientist on our team, you will wear many hats and work in a highly collaborative environment that’s more startup than big company. You'll need to tackle complex problems that span a variety of domains: Machine learning, Artificial intelligence, Natural Language processing, real-time and distributed systems and help us build services and systems from the ground up which scale and serve billions of requests per day, with obsessively high reliability and low operational overhead. You'll have an opportunity to explore, innovate, invent and simplify various Playback state-of-art services and algorithms which leverage both custom and Industry proven Machine Learning, Natural Language processing and Artificial Intelligence technologies. Your work will focus on training and evaluating models and deploying them to production where we continuously monitor and evaluate. You'll work on large engineering efforts that solve significantly complex problems facing global customers. You'll be trusted to operate with independence and are often assigned to focus on areas with significant impact on audience satisfaction. You must be equally comfortable digging in to customer requirements as you are drilling into design with development teams and developing production ready learning models. You consistently bring strong, data-driven business and technical judgment to decisions. We experiment a lot and it is a must to learn and be curios. You'll be encouraged to see the big picture, be innovative, and positively impact millions of customers.As a Senior Applied Scientist, you will...- Understand large complex use cases across the Playback org and design scalable, efficient, and automated solutions- Design, develop, and deploy state-of-art Optimization services & algorithms and novel adaptive bitrate algorithms- Partner closely with other Amazon scientists focused on streaming insights and optimization use cases - Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features- Push the boundary of innovation- Mentor and grow the scientists in the team and across Amazon ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of industry experience in Deep learning, Natural Language Processing/Understanding, Reinforcement learning and Speech processing- PhD in one of the following disciplines: Computer Science, Machine Learning, Statistics, Data Science, Applied Math, Operational Research or a related quantitative field- Fluency in Python, SQL or similar scripting languages and skilled at Java, C++, or other programing languages- Experience in algorithm development- Depth and breadth in state-of-the-art machine learning technologies- Machine Learning Pipeline orchestration with AWS (SageMaker, Batch, Lambda, Step Functions) or similar cloud-platforms- Big Data Engineering with Spark / AWS EMR & Glue ...

Senior Business Information Risk Manager

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.ABOUT THIS ROLEAs a Senior Business Information Risk Manager at Audible, you'll be at the forefront of safeguarding our digital landscape, championing information security across our entire ecosystem. In this pivotal role, you'll shape the direction of Audible's security strategy, working closely with business and product teams to protect key assets and data. You'll conduct comprehensive security assessments, develop risk mitigation strategies, and provide expert guidance on complex security challenges. Your influence will extend beyond the security team as you partner with cross-functional groups to embed security best practices, fostering a culture of cybersecurity awareness. You'll drive continuous improvement by developing metrics, monitoring trends, and implementing pragmatic solutions that balance security needs with business goals. As a mentor and educator, you'll empower security engineers, champion initiatives, and provide training to both internal teams and external partners. Join us in building a secure future for Audible, where your expertise will directly impact the protection of our customers and the integrity of our business.As a Senior Business Information Risk Manager, you will... - Play a leadership role in Audible InfoSec & Security Engineer org and work closely with the Audible business and product community, setting direction for security of key assets, data, and business processes; serving as a subject matter expert resource for security engineers, security champions, and business leaders inside and outside of our organization- Proactively assess, identify and develop recommendations regarding data protection, insider threat, data sharing, identity and access management, and third party risk issues and vulnerabilities by working with multiple stakeholder teams, including Privacy, Legal, HR, IT, etc- Lead and execute internal security and data usage assessments, investigations and security audits, while also supporting enterprise wide information security and cyber risk assessments with technical and non-technical teams- Contribute to the development of business risk, insider threat, and third party risk management strategic control requirements and roadmaps- Contribute to new, and provide feedback on existing security standards and control requirements, GRC policy exceptions and risk issue management process- Develop and maintain relevant security risk metrics to promote transparency across the organization; measures, monitors and reports on information security risks to management- Provide guidance on risk, compliance, and policy to technical and non-technical internal customers, including security training and outreach to internal teams and external supply chain partners- Apply your security and business knowledge to drive secure and pragmatic improvements broadly to Audible people, process, and assets, while making technical trade-offs between short versus long term security and business goals- Strong organizational and communication skills, with a demonstrated ability to work in a multi-tasking dynamic environment while maintaining a high level of ownership and accountability is a mustABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- BS in Cybersecurity, Computer Science, or other relevant degree- 6+ years of experience in cyber and information security functions, especially in areas including Governance, Risk and Controls (GRC), Privacy, insider threat, business information security, identity and access management, third party risk, incident response, threat modeling- 2+ years of experience in an information security leadership role- Knowledge in navigating risk mitigation and risk issue management, policy and standards, security frameworks (e.g. NIST, ISO, etc.), managing a GRC function, and business information security / risk officer function- Experience in web and mobile application security, and cloud technologies threats and risks- Experience in written and verbal communication- Experience in mentoring a non-tech community on complex technical issues or ambiguous technical challenges ...

Senior Designer, Conversational Design

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Conversational Designer at Audible is responsible for customer experiences that make it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Audible’s vast collection, and evaluate audiobooks for purchase with ease. The Sr. Conversational AI Designer will help us refine and create new features for Alexa, Maven (Audible’s AI search assistant) and other GenAI projects (both chat and voice). To thrive in this role, you must be a pioneer with an inventor’s spirit and a strong understanding of language (inputs and outputs) and the written word who is passionate about technology and innovation. You are able to work fast, handle several projects, and quickly discern the needs of a brand as it relates to voice and tone. ABOUT YOUYou know how to present ideas professionally through a strategic and creative lens. You're comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversational design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiencesAs a Senior Designer, Conversational Design, you will...- Create world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findings- Work with Data Science, Annotation, and Content Design teams to help train the LLM to generate content that matches the intention of the designs- Demonstrate leadership in driving design processes into the organization that help refine strategy- Translate business requirements into use cases and high-level customer experience requirements- Design the interface and interaction flow of new features- Develop and maintain detailed user-interface specifications- Present design work to the user experience team, content design team, product team, engineering team, Audible leadership, and external partners for review and feedback- Work with our usability and data mining teams to assess and optimize new and existing features- Develop high level strategy for customers for both near and long term- Collaborate with other design team members on experiences, frameworks, process, and best practicesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of design experience- Portfolio demonstrating conversational design across multiple platforms/surfaces, designing for AI enabled experience, specifically chat and voice interfaces- Experience with best practices for User Interface Design, Information Architecture, Content Design, and Interaction Design- Proficiency in translating business requirements into user experience solutions ...

Senior Product Manager

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a Senior Product Manager to define and build key experiences that will help us bring Audible’s unique value prop and experience to new customers and help them discover great content. As part of the Product team you will elevate the core product experience for Audible’s customers, leading to deep engagement and long term retention of our passionate listeners. From the moment a customer lands on Audible – our goal is to create a seamless and delightful experience.The Senior Product Manager will focus relentlessly on customer needs, working with user experience designers to craft product features that will surprise and delight our customers. They will be responsible for representing the voice of the customer as you work with design, engineering, marketing and analytics leaders to set strategy and define the product experience.ABOUT YOUYou have a thirst for continuous learning, commitment to action, an attitude that anything is possible, an ability to execute cross functional projects and a relentless focus on the customer. You live and breathe consumer experience. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You know how to influence others. You’re a natural collaborator equally comfortable talking tech with developers, user experience with designers, copy and positioning with product marketers, numbers with finance and marketing, and strategy with executive leadership. You are an ambitious self-starter with a passion for building best-in-class customer experiences. You have proven data-driven decision making skills, strong persuasive writing skills, broad business experience, the tenacity to develop ideas independently, and thrive in a fast-paced environment.As a Senior Product Manager, you will...- Define and execute the product roadmap with clearly articulated and well measured goals- Identify and execute on projects that will elevate the usability and seamlessness of Audible’s experience, with an ownership mindset from ideation through launch- Collaborate with engineering, design, fellow product managers, marketing and insights teams to drive outcomes- Define, execute, evaluate and launch experiments (A/B tests) to maximize customer and business value, using best-practices, statistical rigor and high judgment- Proactively accelerate, unblock, de-risk and help optimize the work of the delivery teams working on your in-flight features- Partner with UX and UX Research to define good outcomes for qualitative testing, ensuring we are building the right experience for a diverse set of customers- Plan and prioritize the backlog for development teams to ensure maximum value in deliverablesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in a technical, analytical or related field- 5+ years of experience in consumer product management, with 1+ year in complex organizations- Experience in data driven hypothesis testing and experimentation- Experience working with design teams to build seamless experiences for customer facing products/features ...

Senior Product Manager-Tech

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Product Manager - Tech at Audible, you will be responsible for delivering value to customers, creators, and our business. This may include a variety of areas of expertise, including but not limited to consumer experiences, creator experiences, and foundational systems such as content publishing and contract management.ABOUT YOUYou're an entrepreneurial thinker, with experience building and launching products that drive both long and short term objectives. As a data-driven professional, you have experience establishing and measuring impactful KPIs. You're a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You're an independent problem-solver, who can confidently lead teams through ambiguity. You're customer obsessed and excited to power experiences for customers.As a Senior Product Manager - Tech, you will...- Frame and lead discussions with key business and technical stakeholders to assess opportunities, make data-driven recommendations, and build consensus / drive alignment by leading tradeoff discussions that produce actionable decisions- Support building the long-term strategy and roadmap for your area, helping to set the vision and guidance- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact- Build and keep the product roadmap alive and groomed, showcasing a strong focus on KPIs and a flexible prioritization rubric- Write and communicate functional requirements, partnering with various product, tech, marketing, UX and insights stakeholders- Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Manage dependencies, and unblock your teams to optimize discovery and delivery work- Escalate issues early and adjust your plans based on new information- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Be the authority on the customer, creator, and business areas that you manage. Use this expertise to drive your area of ownership and to support your peers in all of Audible’s critical initiatives- Continually monitor media industry trends to ensure Audible is delivering the highest value for our customers’ evolving needsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of relevant management experience in consumer technology- Experience maintaining a product roadmap and leading delivery of value- Demonstrated experience in agile, lean product management processes on high-velocity teams- Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate ambiguous new ideas ...

Senior Quality Assurance Engineer, Royalties and Content

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible’s Quality Assurance organization promotes product quality, and organizational quality ownership thru well-defined measurable processes, comprehensive quality assessment and identification of risk. In addition, the organization provides tools and infrastructure needed to support agile feature delivery, improve quality and increase engineer productivity. The team includes Quality Assurance Engineers, Quality Assurance Technicians and Software Engineers working side by side with Software Development Engineers, Product Managers, User Experience, and Customer Support staff to understand features, bugs, customer usage, and technical implementation to deliver high quality products to our customers.As a Senior Quality Assurance Engineer, you will...- Drive the creation and execution of test strategy, test plans, test cases as well as utilize automated tools to optimize the STLC- Perform exploratory testing, automate repetitive tasks and work side by side with software development engineers to deliver high quality product to Audible customers- Review BRD with Product, development engineers for conformity and functionality- Design, develop, and execute automated test scripts for backend services- Conduct end-to-end testing for complex backend systems and APIs- Collaborate with development teams to understand system architecture and identify testing needs- Utilize AWS services for testing environments and deployment of test solutions- Analyze test results and provide actionable insights to improve software quality- Identify, document, and track defects using appropriate tools- Mentor junior QA engineers and contribute to team knowledge sharing- Participate in the development and maintenance of testing frameworks and tools- Continuously improve QA processes and methodologies to enhance efficiencyABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 4+ year of experience working as a Quality Assurance Engineer or SDET- Experience with rest automation using a programming or scripting language (Java or Python preferred)- Experience owning the full test strategy through test completion for major components of a software system ...