AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.
AWS built a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. Engineers on these teams implement innovative cloud computing solutions and solve technical problems.
Amazon Simple Storage Service (S3) is storage for the Internet. Through the use of pioneering techniques in distributed computing, developers are able to durably store their data on Amazon’s proven computing infrastructure to achieve virtually limitless storage capacity at minimal cost. Amazon S3 provides a simple web services interface that can be used to store and retrieve any amount of data, at any time, from anywhere on the web. It gives any developer access to the same highly scalable, reliable, secure, fast, inexpensive infrastructure that Amazon uses to run its own global network of web sites. The service aims to maximize benefits of scale and to pass those benefits on to developers.
The S3 Engineering team is responsible for maintaining and improving our government customer’s cloud storage solutions by reacting to operational incidents while also delivering new and exciting S3 features. We're looking for an Engineer to join our team and be based in Maryland.
We’re looking for innovative engineers for the largest storage service on the internet. This position is perfect for professionals interested in creating tools and automation so that engineers can be as hands-off as possible. We want our service to be as automated as possible and that can only be done by having engineers who understand how to think big, simplify solutions to complex, never before seen problems; all while ensuring that the customer continues to have the best experience possible.
We are seeking an engineer who is focused on operational excellence and troubleshooting complex system operations. They should also have a good understanding of Linux, networking and general knowledge of cloud services. At Amazon we have a drive to create the best customer experience possible, with the customers being both AWS customers and the other engineers at AWS who will benefit from collaborative contributions to ongoing operations and improving our support to our service.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
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Key job responsibilities
In this role, you will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You will identify when implementations are not highly available or have defects; you investigate systemic patterns. You will resolve, mitigate, or escalate operational concerns in a timely manner.
A day in the life
- Investigating new ways to improve operations and defining new solutions to solve technically complex cloud issues for our customers.
- Taking a proactive approach to maintaining service health by investigating performance outliers through metric analysis and log diving.
- Increasing service knowledge by diving deep into its architecture to better understand system configuration and dependencies.
- Studying and learning along some of the industry’s top experts on cloud computing and storage.
- Expanding regional coverage for Amazon’s Simple Storage Solution (S3).
- Building and launching AWS services from ordering hardware to deploying software.
- Participating in an on-call rotation.
- Supporting the U.S. Intelligence Community and Defense agencies to implement innovative cloud computing solutions and solve unique technical problems.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
BASIC QUALIFICATIONS
- 2+ years of systems administration experience (Linux and/or Networking).
- Strong debugging and systems analysis skills to be able to identify and quickly resolve/mitigate issues.
- Excellent troubleshooting skills at all levels, from application to network to host.
- Experience working with at least one scripting language.
- Excellent communication skills and the ability to work well in a team.
- Current, active US Government Security Clearance of TS/SCI with Polygraph
PREFERRED QUALIFICATIONS
- 2+ years experience with cloud computing technologies.
- In lieu of above relevant work experience, a degree in Computer Science, Engineering or a related field.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.