QMS Implementation Engineer, Mechatronics & Sustainable Packaging

We are working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is your opportunity. Come work on the Amazon Robotics – Mechatronics & Sustainable Packaging (MSP) Team! We are looking for an outstanding Quality Management System (QMS) Methodologies and Tools Lead, who will be responsible for defining, managing, implementing and maintaining the QMS methodologies, tools and procedures to enable the execution of QA process across the entire the MSP Product Lifecycle. This leader will partner with (1) the internal Customers (Operations, Maintenance, Process, Ops Engineering, etc.) to ensure the QMS tools and methodologies will meet their needs, (2) the QA Execution team to ensure alignment and consistency of the manual, virtual and process validation with the QMS specifications and (3) the QMS Design Manager to ensure the QMS tools and methodologies implementation will adhere with specifications and will include all the relevant procedures and instructions. The primary role of the MSP team is to drive future innovation across all aspects of Mechatronics and Packaging, across industrial hardware/control machines such as robotic cells, autonomous vehicles, sortation, packing technologies and packaging materials. We drive strategic partnerships with key stakeholders such as Operations, RME, ACES, Supply Chain, Transportation, WW Design, etc. to ensure we deliver robust products that effectively integrate into the Amazon Fulfillment network. The QMS Methodologies and Tools Lead will be responsible to develop, implement and maintain the MSP QMS procedures and tools, by ensuring the alignment with QA execution team through internal communication initiatives and training, and by gathering the feedback of tools internal users continuously improve their usability and suitability for executing all the product validation activities. A successful candidate will have strong analytical skills combined with business understanding, broad experience and exposure across multiple stake-holders and deep skills in quality management processes and standards and complex systems integration and validation, which include a high degree of ambiguity. They will work successfully across multiple large engineering, testing and operations teams at a strategic level and drive quality across all our Products. This candidate requires strong attention to detail, excellent communication skills, collaboration, analytical and abstract thinking, time management and organizational skills.

Key job responsibilities
•Own MSP QMS tools and methodologies definition and implementation, by ensuring fulfilment of internal customer’s expectations (Operations, RME, ACES, PE, OpsEng, WWDE, etc.) and consistency with the QMS design specifications defined by QMS Design Manager.
• Analyze and perform periodic audits on QMS process implementation.
• Support QMS Design Manager in gathering all the relevant specifications in line with internal policies and applicable quality and design standards.
• Cooperate with QMS Implementation Lead to ensure consistency of QMS Tools and Methodologies with quality and operational auditing, testing and validation procedures.
• Cooperate with MSP Safety and Compliance Team to ensure consistency of QMS implementation with Safety Management System.
• Manage QMS Methodologies and Tools implementation scope, including the definition of standard templates for manual, virtual and process test protocols and procedures.
• Support the adherence of product testing and validation to the QMS processes and procedures.
• Ensure MSP QMS Methodologies and Tools Implementation will comply with federal, state, local, and organizational laws, regulations, guidelines, and policies.