Sr. Software Development Engineer, Amazon Robotics (AR)

We are building a new, foundational automation system which will transform warehouse operations by combining multiple novel workcells. We are seeking experienced Senior Software (firmware) Development Engineer to take a leading role in optimizing, deploying, and enhancing a fleet of robotics systems. Ideal candidate will be experienced in robotic path planning, motion control and computer vision. They are passionate about software development and has a track record of designing and implementing new products and features using cloud technologies ( preferably AWS) and software deployed at the edge. They have designed and architected solutions deployed at scale in live environments. They are a hands-on expert, with a deep and broad understanding of software tools and complex algorithm development. Key job responsibilities* Lead Design and Development: Architect, develop, and maintain high-performance software that powers advanced manipulation, planning, and control tasks on robotic systems in dynamic environments.* Work with cross-functional teams—including hardware engineers, software developers, and operations personnel—to develop integrated solutions and provide technical guidance to junior engineers.* Handle Complexities and Edge Cases: Architect and implement software systems that effectively manage the chaos and edge cases inherent in real-world robotics applications.* Integrate, troubleshoot the robotic system with multiple other solutions and help build an optimal planner and orchestration for the movement of the system.* Enhance Observability Tools: Create and improve monitoring and observability tools for tracking, debugging, and learning across global deployments.* Mentorship and Leadership: Mentor junior engineers and provide technical leadership to the team, fostering a culture of excellence and continuous improvement.* Integration and Validation: Integrate, test, and validate new features on live systems, ensuring they meet stringent performance and reliability standards.* Cross-Functional Collaboration: Work with experts across disciplines—including perception, hardware, and software—to create intelligent, integrated systems and solutions.* 15-20% travel expected to support onsite system testingA day in the lifeAAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 4+ years of programming with at least one software programming language experience- 4+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- * Bachelor's degree in Computer Science, Electrical Engineering, Mechanical Engineering, or a related field- * Proficiency in at least one modern object oriented language such as Java (. preferred ), C++, or C#- * Proficiency in system design using cloud technologies (preferably AWS) ...

Sr. Software Engineer - Amazon Robotics, Amazon Robotics (AR)

Amazon Robotics is seeking a talented, enthusiastic, motivated Engineer to design, develop, test and lead the development of software which control and optimizes robotic fulfillment centers used by amazon.com operations.As an engineer on the Resource Management team, you are a key member of a diverse team of engineers who deliver highly scalable robotic systems. You will lead the design and development of services which assign work, maintain healthy charge levels and manage the storage of Amazon products within its robotics solution. Our team’s software is at the heart of ensuring Amazon’s retail customers get their packages on time.You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.Key job responsibilities* Architect, design, and implement robotic applications and infrastructure.* Influence the team's strategy and contribute to long-term vision and roadmap.* Work with stakeholders across organization to iterate on design and implementation.* Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement.* Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment* Work directly with customers and partners to test prototypes and incorporate feedback* Mentor other engineer team members.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAs a Senior Engineer on the Robotic Navigation Technologies team, you will be part of a passionate and diverse team of engineers who design highly scalable navigational systems for mapping, motion planning, navigation data services and maintenance systems for world-wide fleet of mobile robots. You will have opportunities to collaborate and work with research scientists, applied scientists, data scientists and cross-functional teams on cutting-edge automation solutions for ever-growing 's robotic fleet.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Strong background in algorithms and system design used to solve complex problems for highly-scalable systems- Experience as a mentor, tech lead or leading/supporting an engineering team- Strong communication skills, ability to support and collaborate work well in a team environment ...

Sr. Systems Development Engineer , Amazon Robotics Business Applications Solutions Engineering

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a multi-disciplinary team of innovators that work passionately to apply cutting edge advances in robotics and software to solve real-world issues that will transform our customers’ experiences in ways we can’t even imagine yet. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Key job responsibilitiesGlobal Robotics Delivery is seeking an innovative, high-energy and customer-obsessed Sr System Development Engineer to to design and develop controls for Enterprise Resource Planning (ERP) and Product Lifecycle Management systems (PLM).The System Development Engineer will design, develop, integrate, troubleshoot, and optimize various automation solutions, while acting as a engineering leader for our internal/external engineering partner teams.• Implement SAP S4/Hana, Manufacturing, EWM, and BTP. • Design, simplify and continuously improve enterprise systems such as ERP, PLM platform architecture.• Identify and implement system optimizations.• Debug issues, develop tools and best practices for system monitoring and troubleshooting.• Mentor and develop junior engineers in design and development best practices• Work with partner Information Security, and Information Technology teams to ensure successful deployment of enterprise systemsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanBASIC QUALIFICATIONS- 5+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 5+ years of systems design, software development, operations, automation, and process improvement experience- Experience leading the design, build and deployment of complex and performant (reliable and scalable) software solutions in production- 2+ years of deploying and operating in a Linux/Unix environment experience- Experience taking a leading role in building complex software or computing infrastructure that has been successfully delivered to customers- Experience in mentoring, leading, or managing more junior engineers- Experience building tools for building, testing, releasing or monitoring- Demonstrated working knowledge in Database, Application layers of enterprise systems such as Oracle ERP, Agile PLM. Experience with operating and managing Unix/Linux systems/Database management and optimization for zero downtime ...

Sr. Technical Program Manager, Amazon Robotics Manipulation

Do you want to create worldwide impact in Robotics? Amazon Robotics is building high-performance, real-time robotic systems that can perceive, learn, and act intelligently alongside humans—at Amazon scale. Our team invents and scales AI systems for robotics in fulfillment. We invent new hardware configurations and end of arm tools. We deploy software to manage fleets of robots across the world. Our team’s mission is to enable robots to interact safely, efficiently, and fluently with the clutter and uncertainty of real-world fulfillment centers. Our AI solutions enable robots to learn from their own experiences, from each other, and from humans to build intelligence that feeds itself.We are seeking a Senior Technical Program Manager to help deploy our technologies, working with teams of scientists and engineers across all robotics disciplines. The ideal candidate has deployed automation systems into production environments. They think well at the system level, but can dive into the details and work with our subject matter experts. They are extremely well organized and have a proven track record of delivering multi-disciplinary products with a high degree of technical innovation. They will work both outwards with senior management and inwards with our technical development team. You thrive in a highly collaborative, creative, analytical, and fast-paced environment in solving problems in connecting the suppliers to the customers optimally.Key job responsibilitiesHave experience with complex system design, including experience integrating hardware and software deliverables.Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results.Act as the interface between the manipulation organization, our stakeholders and customers.Identify, assess, track and mitigate issues and risks.Create, maintain and disseminate project information to stakeholders.Drive effective teamwork, communication, collaboration and commitment across multiple program teams with competing priorities.Develop and drive program schedules.Drive program planning and execution.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. Technical Program Manager, Ops Tech Solutions

OpsTech Engineering - Global Edge Compute is seeking an experienced Senior Technical Program Manager to lead large cross-organizational initiatives across Amazon's fulfillment centers worldwide. This is an exciting opportunity to drive forward-thinking projects at the forefront of Amazon's robotics and automation efforts.As a Senior TPM of the Global Edge Compute team, you will lead the delivery of a cutting-edge platform to manage over 1.5 million devices across 4,000 locations globally, enabling Amazon to revolutionize its logistics and fulfillment operations. You will partner with lead engineers and engineering managers to ensure designs meet high standards for availability, resiliency, latency, observability, and automated management. Your responsibilities will include:* Collaborating with cross-functional teams to build services that follow consistent patterns for devices worldwide, driving the roadmap to build for the long-term while delivering incremental progress.* Anticipating business needs and creating flexible, scalable services to satisfy both current and future requirements.* Ensuring high standards through your leadership and guidance, participating in strategic planning and brainstorming improvements.* Maintaining comprehensive project roadmaps, deliverables, and dependencies, leveraging your exceptional organizational skills.* Partnering with engineering managers on delivery best practices, from long-term initiative decomposition to sprint alignment.* Meeting regularly with stakeholders to ensure solutions are meeting the needs of the business.This is an exciting opportunity to contribute to Amazon's robotics strategy and witness the direct impact of your work. The Global Edge Compute team fosters a culture of personal and professional growth, with a priority on work-life balance to empower our talented team members. If you thrive on driving mission-critical projects that push the boundaries of automation and reshape the future of e-commerce, we encourage you to apply.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. TPM, Amazon Robotics

Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics (AR) is seeking a talented and motivated Sr. Supply Chain Systems TPM to join the Robotics Supply Chain (RSC) team and to lead the development and adoption of new supply chain and logistics system functionalities. The TPM will support the launch of new modules and system enhancements that span across the Logistics WMS/TMS systems, Enterprise Resource Planning (ERP), and Robotics Supply Chain Planning applications. These include a focus on functionalities within a third-party logistics (3PL) environment, EDI/ API integration projects, database support for dashboards and analytics. The TPMwill collaborate with RDE/TD site operations, RSC, business applications product management, application and software engineering, and infrastructure teams while navigating a fast paced project environment. The TPM will own the planning and execution for all logistics system launch deliverables across RSC and will be the single-threaded leader for RSC logistics cross-organizational initiatives. The TPM must possess the ability to build strong relationships with customers and operate in a dynamic and fast paced environment. This is a large scope, high visibility role that requires a strong executive presence. This role will report to the Sr. Manager, RSC Logistics and will be responsible for the Business Process Management, Enterprise Resource Planning (ERP) processes and tools, EDI/API integration. The TPM will require solid understanding of supply chain and logistics processes, ERP system capabilities and associated business utilization (currently utilize Oracle EBS), and interconnectivity to upstream and downstream applications (e.g. Agile PLM). The Sr. TPM role for Supply Chain Systems will own all aspects of the ERP system including the integrity of the data. Key job responsibilitiesKey job responsibilitiesActively support and foster a culture of inclusion.Lead RSC logistics technical/ system initiatives and maintain on-time delivery to program’s success criteria.Utilize strong technical judgement to inform stakeholders of technology and business trade-offs.Partner with both IT, RSC, operations, to understand current and future system limitations with respect to scaling logistics system capability with internal and external 3PL providers.Prepare and facilitate business requirements documents to ensure RSC customer needs are met through system enhancement.Partner with RSC stakeholders to analyze business requirements and translate into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectives.Lead large scale integration projects and automation of business tools related to the ERP process (TMS, WMS, EDI/ API, Business Analytics, Network Modeling, dashboards, and other tools) including the associated database management.Develop and monitor metrics to report on process health and data integrity.Develop a continuous improvement strategy in the Logistics planning and execution processesProvide guidance to ERP user community and other Amazon organizationson ERP best practices.Develop and manage business process mapping, process gap identification, and gap reconciliation.Support acceptance testing and adoption for customizations and application enhancements.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe RSC Program Management for Robotics Supply Chain works across the Fulfillment Technologies & Robotics (FTR) department to enable manufacturing scalability and adaptability to best serve the Amazon Deployment Network. Through strategic thought leadership, we evaluate supply constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 5+ years of technical program management working directly with software engineering teams experience- 3+ years of software development experience- Experience managing programs across cross functional teams, building- processes and coordinating release schedules ...

Sr. TPM, Amazon Robotics Supply Chain

Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we cannot even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics (AR) seeks a talented and motivated Sr. Supply Chain Systems Technical Program Manager (TPM) to join the Robotics Supply Chain (RSC) team. The TPM will lead the implementation of an Enterprise Resource Planning (ERP) system for RSC. The TPM will support the launch of new modules and system enhancements to meet the organization's growth plan with a higher degree of process automation. The TPM will collaborate with internal customers, RSC functional teams, business applications product management, application and software engineering, and infrastructure teams while navigating a fast-paced project environment. The TPM will own the planning and execution for all supply chain execution system launch deliverables across RSC. The TPM will be the single-threaded leader for RSC ERP systems, developing technical solutions that scale to growth and solve challenges. The TPM will own the technical planning and project execution in partnership with the AR system technology team for all launch deliverables across RSC.The TPM must possess the ability to build strong relationships with customers and operate in a dynamic, fast-paced environment. This is a large-scope, high-visibility role that requires a strong executive presence. The TPM will require a solid understanding of supply chain processes, ERP technical system capabilities and associated business utilization (currently utilizing Oracle EBS), and interconnectivity to upstream and downstream applications (e.g., Agile PLM). The Sr. TPM role for Supply Chain Systems will own all aspects of the ERP system, including data integrity. The ideal candidate will have a passion for supply chain, be a domain expert able to dive deep into the supply systems, and have a strong understanding of supply chain processes.Key job responsibilities•Lead RSC technical/ system initiatives and maintain on-time delivery to program’s success criteria. Understands system limitations, scaling factors, boundary conditions, and/or the reasons for architectural decisions.•Utilize strong technical judgement to inform stakeholders of technology and business trade-offs. Has technical judgment; uses it to inform technology and business trade-offs.•Partner with both IT, RSC, internal customers to understand current and future system limitations with respect to scaling ERP systems capability. Knows how to decouple dependencies (e.g., SOA best practices), prevents duplicate efforts and collisions/outages•Prepare and facilitate business requirements documents to ensure RSC customer needs are met through system enhancement. •Partner with RSC stakeholders to analyze business requirements and translate into an architectural blueprint that outlines solutions that integrate across applications, systems and platforms to achieve business objectives. Knows how to make sure engineering teams are focused on the right solutions for the customer and organization. Understands the consequences of short-term solutions and impact on long-term architecture•Lead large scale ERP systems implementation projects to support supply chain business processes including the associated database management. Capable of holding a technical team to a high standard for both solutions and technical practices.•Able to simplify concurrent project delivery, including development and testing processes for projects that cross team boundaries. •Develop and manage business process mapping, process gap identification, and gap reconciliation. A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe RSC Program Management for Robotics Supply Chain works across the Fulfillment Technologies & Robotics (FTR) department to enable manufacturing scalability and adaptability to best serve the Amazon Deployment Network. Through strategic thought leadership, we evaluate supply constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Experience managing SAP ERP implementation program, building supply chain processes and coordinating release schedules ...

Sr. UX Researcher, AR UX Team

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.The Amazon Robotics UX team drives the user experience for our portfolio of robotics platforms and operations management tools as we strive to create a safer, more productive, and higher performing work environment. The experience design directly impacts front line associates who interact with our robotic and automation systems, operations managers who balance work across these complex facilities, maintenance personnel who keep the robots running, and others. We’re looking to add a Senior UX Researcher to our team. In this role, you will work with internal stakeholders and the UX team to measure and track the performance of our physical and digital tools that empower our fulfillment network associates, mechanics, and managers to run and optimize our buildings. You will own multiple projects simultaneously, evaluating and guiding technologies from concept through implementation. You will be a primary point of contact on projects and directly interface with our robotics hardware, software, product, systems, and engineering teams. Key job responsibilities- Proactively forge solid partnerships both with end users and stakeholders- such as engineering, business leadership, and operations- Define, implement, and improve scalable research mechanisms that can function without direct supervision- Curate research methods & mechanisms should be flexible & adaptable; practical enough for all stages of product maturity & the design lifecycle- Propose guidelines for sensible approaches to all research questions & be able to advocate their reasoning behind them- Ruthlessly prioritize design recommendations and changes to maximize impact on product performance and business KPIs- Implement contracts and mechanisms with external partners to ensure quality and design intent are maintained as we scale with external vendors- Drive the research strategy of multiple mid-to-large-sized programs through collaboration with technical and contracted partners- Create and proactively pitch north star UX visions and influence product strategy, collecting and presenting qualitative and quantitative data to support design recommendations with strong rationale- Champion user-centered design culture and best practices in the UX team and for cross-functional teams.A day in the lifeA Senior UX Researcher at Amazon Robotics will lead evaluative research projects that cover our physical and digital product portfolios through all stages of product development. You will think like an owner, collaborating with UX Designers, Product Managers, Program Managers, and Engineers to understand the performance and quality of their product experiences and plan for sustained instrumentation, evaluation, and improvement. You will generate and recommend the adoption of research mechanisms that enable continuous measurement of our product portfolio that help our partners and stakeholders make high-impact feature decisions that are best for our users. You will contribute your findings to the development of guidelines for physical and digital design best practices. You will work with cross-organizational partnerships to measure, understand, and propose strategies to improve the experience of operations teams with our products as our fulfillment network becomes increasingly automated.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamYou’ll join a growing team of UX practitioners navigating significant complexity and striving to simplify the experience of our operations partners in an increasingly automated fulfillment network. You will have autonomy and ownership while contributing to the curious and supportive culture of the team, and a manager who cares about you, your career, and your skills development. We gather often to collaborate, provide feedback, ask questions, share, and grow together. Bring your unique perspective and high standards and be prepared to share, learn, grow, and raise the bar for both our team and our field users.BASIC QUALIFICATIONS- 6+ years of experience in UX/User Research- Experience with qualitative, quantitative, attitudinal and behavioral methods.- Experience designing and running original experimental research on digital and physical products and services.- Understanding of the design process and how research is appropriately integrated at each phase.- Ability to independently drive multiple concurrent projects in an agile environment.- Experience researching and developing experiences for global markets.- MA/MS in Experimental Psychology, Cognitive Psychology, Social Psychology, Human Factors, Human Computer Interaction, Behavioral Economics or related work experience. ...

System Development Engineer, Amazon Robotics

We are building a new, foundational automation system which will transform warehouse operations by combining multiple novel workcells. We are seeking experienced System Development Engineer to design and develop software for controlling robotics systems. Ideal candidate will be specialized in selection and integration of servos, sensors and will be experienced in motion planning and control. They will be responsible for designing the integration with external conveyor based solutions (protocol, signals, messaging interface) and will be experienced in safety systems that enhance the robustness and safety of our robotic solutions. They will be responsible for designing, developing, integrating, troubleshooting, and optimizing a critical automation system which will be deployed at very large scale. Key job responsibilities* Evaluate, select, and integrate sensors such as overhang sensors, overheight sensors, vision systems, and force/torque sensors to enhance system robustness and performance* Integrate with new drives/motors, new devices like scanners, vacuum suction module, * Develop controls code utilizing structured text and ladder-logic on Codesys and RSLogix 5000 platforms* Conduct risk assessments for robotic systems, identifying potential hazards and implementing appropriate safeguards in compliance with relevant safety standards.* Identify and build infrastructure to configure devices, extract various diagnostics and troubleshooting information and surfacing them as appropriate alarms for end users.* Develop test plans and perform system testing and validation to ensure the device integration and safety functions are built appropriately.* Work with cross-functional teams—including hardware engineers, software developers, and operations personnel—to develop integrated solutions and provide technical guidance to junior engineers.* Work alongside hardware extensively to identify and fix failure modes. * 15-20% travel expected to support onsite system testingA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or a related field- 1+ years of non-internship professional experience. in designing and integrating servos, safety systems and pneumatic / analog / digital sensors in industrial automation or robotics- Proficiency in programming experience with PLCs like Allen-Bradley PLCs, Siemens PLCs, and/or Soft PLCs/IPCs, in structured text (ladder logic is optional).- Experience with Bosch Rexroth systems or Nidec motors or similar servos- Experience with industrial communication protocols (e.g., EtherCAT, OPC-UA, Modbus). ...

Systems Development Engineer, Tech Deployment & Field Support

Work hard. Have fun. Make history.Our overall mission is simple: we want Amazon to be the place where our customers can find, discover, and buy anything online. Whatever our customers want, we will find the means to deliver it.As a result of continued growth, our Technology Deployment - Systems Integration team is now searching for an innovative and solutions-oriented Systems Development Engineer to be a part of our global initiative of developing and delivering the next generation of world-class fulfillment systems through the use of advanced technology.Successful candidates are natural self-starters who have prior engineering experience in the integrated automation project life cycle, including design, development, implementation, enhancement, and support.System Development Engineers (SysDE’s) will be part of a new product/technology development cycle and responsible for successful delivery of equipment for further testing and evaluation. You will serve as a liaison between Fulfillment Center Operations (our customer) and product development engineers.This role will require the ability to build relationships across a cross-functional team and capture and synthesize the voice of the customer. Your primary goal is to own the development and improvement of the deployment process, validating and testing processes through lab and field activities. You will integrate, deploy, and troubleshoot solutions for new advanced technology systems, iterating and providing feedback to internal and external partners with each opportunity.As an Amazonian you are able guide the implementation and delivery of complex system designs and advanced technology in ambiguous and complex problem spaces. You integrate systems for safety, security, stability, and efficiency. You participate in the full system development life cycle, working within broadly defined parameters, including test plan execution and solution quality needs.You must be responsive, flexible, and able to succeed within an open collaborative environment. Amazon’s culture encourages innovation and expects engineers to take a high-level of ownership in solving complex problems.Come help us make history!Key job responsibilitiesYour Responsibilities:The following roles and responsibilities are required for a successful Systems Development Engineer:* Support the installation of complex cross-functional projects with considerable impact. Projects may span organizations or geographies in support of business goals.* Work with internal and external engineering teams to successfully deliver cross-functional projects that are of a high-quality (e.g., on-time, on-budget, maintainable, low-defects, etc.).* Contribute to project priorities, establishing milestones, and driving schedules to meet a deadline. Establish, capture and present KPI metrics to evaluate success and failure of project.* Responsible to deep dive technical solutions that encompass advanced technology applications, conveyor hardware selection, material handling integration, and commissioning content and expectations.* Participate in design reviews and support execution efforts between internal teams and outside vendors including equipment specifications, material flow, process design, and site layout.* Communicate project status, effectively answer project questions in detail, and regularly produce clear and concise summaries for the projects you own to your program management team.* Capture and synthesize the Voice of Customer (VoC) for all new product introductions and leverage this information to prioritize system defects and influence the triage efforts with Product Development teams applying lessons learned to enable acceleration and deployment scale.* Build strong working relationships with Fulfillment Center/Sort Center managementand their operations teams across multiple sites as well as their Facilities, Finance, Safety, Process Engineers, and other business stakeholders.* Identify process improvement initiatives in support of operations, deployment, or engineering teams within a geographic node.* Develop cross-functional knowledge of Operations and Engineering team systems, processes, procedures, and tools.* Collaborate with internal teams and external vendors to generate high-quality, cost-effective solutions with quick turnaround.* Travel up to 75% throughout North America, which can vary based on peak seasons.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby- Experience with Linux/Unix- 5+ years control system experience including PLC/IPC based controls design, development, implementation and support. E.g. Allen Bradley, Siemens and CODESYS systems- Experience with the designs of complex, automated material handling equipment, packaging technologies, or systems including robotics (FANUC, ABB, UR) and high-speed manufacturing.- Experience working technical documentation such as flow diagrams, conveyor and equipment layouts, and installation details- Demonstrated understanding of life-cycle embedded systems development including hardware (circuit and logic designs, PLCs), software (embedded operating systems and programming), testing and implementation.- Experience in testing and implementing software (embedded operating systems and programming).- Experience in industrial networking and communications including topology design and familiarity with TCP/IP and Fieldbus applications.- Experience with 3-phase electrical systems ...

Technical Program Manager II, Amazon Robotics

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics (AR). We are a smart, enthusiastic team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the HW Engineering team focused on early transition to production programs, field support, and sustaining activities. The TPM will be focused on the post-Beta through End of Life portions of the project lifecycle with goals to improve efficiency, reduce cost, reduce installation cycle times, and improve performance on existing product platforms in support of Amazon’s next-generation Fulfillment Centers, Ground Sortation Centers, and Air Sortation Centers. This position is responsible for the planning and execution of projects within larger programs while serving as liaison between Deployment Engineering, Supply Chain, Global Support Services, and our fulfillment and logistics customers. If you are a Technical Program Manager with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe. The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions. Key job responsibilities- Lead the effective, efficient, and collaborative delivery of cross-functional projects- Interact with Systems & SW Engineering, Operations, and other key stakeholders to define and deliver complex programs- Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results- Identify, assess, track and mitigate issues and risks at multiple levels- Create, maintain and disseminate project information to stakeholders- Drive effective teamwork, communication, collaboration and commitment across multiple, disparate groups with competing priorities- Develop and drive hardware and or software program schedules that meet the larger program needs- Drive programs across all HW disciplines including Mechanical, Electrical, Firmware, Safety, Regulatory, HW Test Engineering, SW, Controls- Drive program needs across other AR teams including supply chain, technical OPS and manufacturing- Develop Functional Requirement Documents for programs based on Product RequirementsA day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor’s degree in Engineering or Computer Science, or similar area of study- 5+ years of experience leading hardware/software projects with vigorous schedules- 2+ years of project/program management experience (MS Project experience)- Experience working in a fast-paced matrix technical organization- Ability to communicate effectively with technical and non-technical individuals- Agile/Scrum experience for managing SW work ...

Technical Support Engineer, Amazon Robotics Technical Support (ARTS)

Working (and On-Call) Shift: Sun-Thurs 9-5 pm EST Are you inspired by invention? Is problem-solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Amazon Robotics are seeking candidates with a passion for learning, technology, and complexity that are always curious how things really work to join our rapidly expanding Robotics Technical Support team as an Engineer.Please note as a part of this role you will be expected to work a 5 day work week, of which 1 day of which will be over the weekend to ensure critical 24 hour global support coverage.Key job responsibilitiesKey Role Responsibilities:- Deep-dive, analyze, mitigate or resolve technical issues that are escalated by the various Amazon Robotics Facilities.- Utilize multiple data sources, dashboards and logs to pinpoint and resolve software/hardware defects, inconsistencies or bugs.- Collaborate with development/software teams to navigate complex situations and create viable solutions for customers.- Engage with often drive high severity incidents around Amazon’s Product Fulfilment & Sortation facilities.- Manage high severity calls, communicating and troubleshooting directly with customers. This activity will, at times require you coordinate real-time service restoration between multiple teams and act as a central incident lead.- Use Change Management best practices to create, and implement changes within the Amazon Robotics environment.About the teamWe are a global team of robotic system specialists in the US, EU and Asia-Pacific who are looking to extend our 24*7 coverage. We provide remote technical support via tickets, the phone and chat mediums. We are curious about solving new and complex problems everyday and always want to delight our customers. We have a robust internal training program and will provide onsite and remote mentors, as well as training at customer sites.BASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systems ...

Trade Strategy Manager, Robotics Trade Strategy

Are you looking for a new challenge in a fast-paced, innovative company? Do you see compliance as a business enabler? Come make history on Amazon Robotics' Trade Strategy team! Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation, with development rubs also in Seattle and Europe. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots, mechatronic systems and pack automation solutions. We design autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.The Robotics Trade Strategy team is seeking a trade compliance operator who likes and performs well with ambiguity, while solving hard, large scale problems in a startup like environment. You will support operations by executing on a broad range of import and export compliance matters. You will work directly with Supply Chain teams, Legal, Tax and a variety of other internal business partners, as well as external vendors, to drive trade compliance across the supply chain. Key job responsibilitiesWe work upstream to proactively secure customs required data, develop compliance framework, and develop continuous compliance monitoring. We focus on compliance regulations, policies and other obligations impacting Amazon Robotics in the global geographies where we operate. Key job responsibilities• Provide subject matter expertise to manage compliance workflow mechanisms • Effectively lead cross-functional projects, with a focus on efficiency and scalability • Experience writing policy, and adapting requirements to technical and business needs• Ability to work in an ambiguous environment to drive results• Drive scalable business solutions with stakeholders, including Engineering, Manufacturing, Procurement, Logistics, Commodity Management, Tax, Finance and other business teams to ensure compliance• Develop, document, and maintain operational processes and procedures • Proactively identify and drive process improvement initiatives • Analyzing data and being responsible for highlighting gaps, recommending solutions and influencing inter-function decisions• Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgementBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Manager III, Facilities, Fulfillment Technologies & Robotics

As a member of the Robotics Facilities team, this position will be responsible for the day-to-day operations of Amazon Robotics’ research & development, manufacturing, and office facilities in North Reading & surrounding areas. The successful candidate must operate as a true partner to local business leaders, Finance, HR, IT, and other functional areas, as well as business partners within the Robotics EHS and Facilities teams. They must be comfortable operating on both the strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer. Having passion and in-depth knowledge of Facilities Management and Operations, with a financial focus, is critical. This individual also has technical knowledge and understanding, strong writing capabilities, and experience developing, implementing and managing a number of scalable programs. The optimal candidate is an experienced and vibrant professional who will excel within an entrepreneurial culture – providing vision, leadership, and communication – but not afraid to dive into details. The candidate should also be familiar with the nuances of being an approachable but smart client or buyer – fostering transparent external relationships, and balancing frugality with creativity.Key job responsibilities• Ensures all facilities are operated and maintained in alignment with established standards and procedures. Further develops standards and procedures as business and customer needs evolve.• Manage third-party contractors/vendors engaged in operating and maintaining properties.• Develops, cultivates and owns key relationships with Landlords, Property Management companies and third-party service providers and vendors.• Assures capital projects, operations projects and reconfigurations are managed successfully with outstanding customer service.• Responsible for overseeing office services and programs such as reception, mail/post services, space management, food service, and parking.• Drive and support special projects and strategic initiatives for the portfolio.• Work cross-functionally with partners such as HR, IT, Corporate Security, Safety/Emergency Preparedness, Business Assurance and Business Continuity.• Participate in any site level crisis including local FM, Stakeholders, HR, Robotics EHS and Facilities Leadership, BAC, Corp Sec, Business Continuity (risk/legal when required).• Assists with annual budget development, financial variance reports and operations analysis.• Establishes & maintains open, positive relationships with team and customers (Amazon employees).• Responsible for managing small operations-based projects.• Interacts with various support groups to ensure regulatory and compliance systems and processes are implemented. Owns monthly/quarterly reporting to business leaders to include updates on transactions, projects and operations.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree, or 4+ years of Amazon experience- 6+ years of facilities management, office management, corporate administrative services, or hospitality management experience ...

Senior Technical Product Manager, AR Robotic Sortation

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. Amazon Robotics is seeking a talented and motivated Senior Product Manager – Technical who will be working with the AR Sortation product development teams focused on package sortation and container movement solutions. The Sr PM-T is responsible for defining the customer requirements for a system of integrated products/services and working alongside the development teams through the full product lifecycle. This position will be responsible for strategic planning, financial analysis, feature definition and specification, and resource scoping and commitments for multiple programs. This role is also a customer facing position and will require the ability to build relationships with internal and external partners, and to develop and assess external requirements. The position will report within the product management organization with Amazon Robotics. Responsibilities: - Serve as the Voice of the Customer for the product line throughout its life cycle from initial concept creation to launch, and subsequent support of the product. - Identify new product opportunities by evaluating the business and competitive landscape, understanding customer needs and value drivers - Write business and product requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams. - Participate as a member of the core team during development, including research, requirements definition, metrics analysis, implementation, testing, and launch efforts. - Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences. - Measure and analyze existing products for opportunities to innovate and improve, providing additional benefits to customers - Present confidently to Amazon senior management as well as other large audiences. Key job responsibilitiesIn this role, you will be responsible for all parts of a sortation solution. Based on your research, you will build a compelling vision and roadmap through prioritization decisions that are well-reasoned and customer-oriented. You will collaborate tightly and artfully negotiate tradeoffs with internal business partners and technical program teams, while communicating efficiently and effectively through superb verbal/written skills.You will promote a cutting-edge product process by designing scalable technical solutions to solve pain points for a rapidly growing sortation vertical. Critical to your success will be partnering with technical teams by bringing crisp, clear requirements to engineers and fully engaging in technical discussions. Along the way, you will anticipate and solve problems typical of a fast-paced environment, maintain stakeholder alignment, pay attention to details, and demonstrate end-to-end ownership.As a seasoned technical product manager, you will add structure to ambiguity by driving clarity while exercising good judgement. There will be times that you need to take large, complex projects and break them down into manageable pieces to deliver them in a successful and timely manner. Last, but not least, in this role you will lead by example to shape the culture and morale of a diverse and growing team.A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Software Development Engineer, Device Management - Cloud Services, Global Edge Compute

Amazon is looking for Software Development Engineers who are passionate, innovative and have a strong drive to automate and simplify. This position will report to the Software Manager for Device Management - Cloud Services within the Global Edge Compute Team and have responsibility for software engineering across numerous cloud-based services designed to manage edge devices at scale.The Global Edge Compute team is responsible for services that manage Amazon's edge compute fleet - 1,000,000+ devices across 3000+ locations worldwide. Our systems manage everything from cutting edge robotics systems in Austin, to delivery stations in Cairo. We deliver innovative technical solutions to facilitate the massive growth in Amazon compute capabilities around the globe.Our team's mandate is to design, develop, and operate the next generation of device automation systems that allow for the provisioning and management of edge devices at Amazon scale. We're looking for entrepreneurial and innovative individuals who thrive on solving tough problems.Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment. As an Amazon Software Development Engineer, you will help tackle a diverse landscape of technical challenges. We are a greenfield initiative, and you will play an active role in translating business requirements into concrete systems and prototyping concepts in partnership with technology leaders within the team and across the business.You will design, develop and deploy reliable distributed solutions that operate at Amazon scale. You will work with a variety of core languages and technologies including Kotlin, Python, Linux, and AWS services, including GreenGrass and IoT. You will tackle challenging, novel situations every day and will have the opportunity to work alongside talented Amazon engineers to redefine an industry. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on many people.A successful engineer in this role:Loves Automation: 1M devices cannot be managed as snowflakes, we automate everything.Is Highly Analytical: You solve problems in ways that can be backed up with verifiable data. You focus on driving processes, tools, and statistical methods which support rational decision-making.Is Engaged by Ambiguity: You're able to explore new problem spaces with unique constraints and thus non-obvious solutions; you’re quick to identify any gaps in the team and the right person to fill them to best deliver value to customers.Key job responsibilities- You are constantly looking to make improvements to existing systems as well as looking for new problems to solve. You are not satisfied with the status quo.- You uphold the highest standards, and encourage those around you to do the same.- You are always looking for opportunities to learn about new technologies, new customer use-cases, or the inner workings of our systems.- You are always asking what we can do to make our customers' experiences better. Putting yourself in their shoes and working backwards from there.A day in the life- Design and implement new, cloud-based, software solutions to aid in managing edge devices at scale.- Support team mates with insightful code reviews, peer programming, brainstorms and design discussions.- Ensure the nominal operation of our cloud-based services, expanding metrics coverage and upholding high operational excellence standards. About the teamWe own the infrastructure automation that manages Amazon Stores' compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with self-service tooling. We embrace simple, decoupled, fault-tolerant solutions so we can spend more time innovating, and less time fixing.Our team is tight-knit and operates primarily out of Boston with our peer teams located in Austin. We have a mix of experience levels, and work in a broad, collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.This role has significant scope and can be a stepping stone to further career advancement within Amazon.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Embedded Software Manager for Blink, Blink

Blink is one of the premier home security camera companies on the market today. Millions of people trust our products. Our product line is focused on cameras that work on batteries, inside doorbells, as part of lighting, and wired. Blink is looking for a senior embedded engineering leader to support our current generation of products and lead blink device software for our next hardware generation. To succeed in this role, you will be a senior leader experienced in building consumer electronic devices. You will understand power management and understand how to make risk trade offs on design, staffing, requirements, and time. You will work across partner team located across the world and together the next generation of blink devices and services. Key job responsibilitiesAs a leader of leaders, build and develop an organization that includes software managers and engineers including hiring, retention, performance management, mentoring and capability/skill development.Lead architecture, design, implementation, and operational support of tools and services.Evaluate complex business and technical requirements, and communicate inherent risks and solutions to technical and non-technical business owners and internal/external customers.Own embedded engineering roadmap and deliverables, work with customers and stakeholders to determine priorities, manage dependencies and risks.Establish a high bar and relentlessly improve software design, operations, and engineering processes to delight customersYou will work across hardware, ASIC, program, and product teams to establish a high bar and relentlessly improve software design, operations, and engineering processes across teams to delight customersAbout the teamDiverse ExperiencesBlink values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of engineering experience- 5+ years of engineering team management experience- 10+ years of planning, designing, developing and delivering consumer software experience- Experience partnering with product or program management teams- Experience managing multiple concurrent programs, projects and development teams in an Agile environment ...

Systems Engineer/Architect, Amazon Robotics

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to these questions and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Manipulation Robotics group develops robotic material handling products that increase the safety and efficiency of our fulfillment operations. Our products are deployed across the Amazon Fulfillment Network, automating material flow to reduce operational costs, increase throughput, and enable consistent quality. Our workcells are integrated into broader solutions for storage, packaging, sortation, and transportation of items and packages. The Team consists of engineers and scientists responsible for new product introduction from early technology exploration to large-scale deployed systems. Key job responsibilitiesAmazon Robotics is seeking a Interdisciplinary Systems Engineer to join a dynamic team that provides leadership for concept development, architecture, and design of robotics systems and industrial equipment. In this role, you will: - Define, expand, and explore the design space for multidisciplinary robotics and automation problems- Identify and analyze the cross-functional tradeoffs between design alternatives, including impact on subsets of the following: performance, schedule, cost, risk, complexity, and scale- Break down and frame problems using con-ops, use cases, structural/functional decompositions, and other system representations to clarify needs and align technical teams- Identify design choices to ensure our products are safe, reliable, and usable, and can be deployed and supported at Amazon scale- Build quantitative models and analyses (Excel, MATLAB, Python, internal tools) to conduct trade studies, refine requirements, and understand key system drivers across the integrated systems of systems- Perform technical risk assessments (such as TRL, Gap Analysis, FMEDA, HARA, etc.), devise mitigation plans, and create system test strategies- Develop and communicate system integration and evaluation strategies and plans in support of program learning, technical risk reduction, verification, and validation- Drive and prioritize execution of system test campaigns that span lab and field testing environments in partnership with subsystem development and test teams (test readiness reviews, test execution, post-test analysis and reporting)A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Experience with eliciting and clarifying business and end user needs, and linking those needs to system concepts, requirements, and designs- Experience participating in or leading technical collaborations and creating alignment across diverse groups (e.g., hardware engineering, software engineering, program management) - Ability to analyze dependencies, tradeoffs, and sensitivities - BS or equivalent experience in Robotics, Electrical Engineering, Aerospace Engineering, Mechanical Engineering, Computer Science, Computer Engineering, Systems Engineering, Operations Research, Mathematics, Physics, or another STEM discipline- 6+ years of experience ...

Applied Scientist, Optimization, Planning and Task-Assignment, Amazon Robotics

Are you excited about developing algorithms and models to power Amazon's next generation robotic storage systems? Are you looking for opportunities to build and deploy them on real problems at truly vast scale? At Amazon Fulfillment Technologies and Robotics we are on a mission to build high-performance autonomous systems that perceive and act to further improve our world-class customer experience - at Amazon scale. We are looking for enthusiastic scientists for a variety of roles.The Research team at Amazon Robotics is seeking a passionate, collaborative, hands-on Applied Scientist to develop planning and scheduling algorithms to support Amazon's next generation robotic storage systems. The focus of this position workflow optimization and robot task-assignment. It includes designing and evaluating planning and scheduling algorithms using a combination of machine learning, reinforcement learning, and optimization methods as appropriate. This work spans from research such optimal decision making, to policy learning, to experimenting using simulation and modeling tools, to running large-scale A/B tests on robots in our facilities.The ideal candidate for this position will be familiar with planning or learning algorithms at both the theoretical and implementation levels. You will have the chance to solve complex scientific problems and see your solutions come to life in Amazon’s warehouses!Key job responsibilities- Research design - How should solve a particular research problem- Research delivery - Proving/dis-proving strategies in offline data or in simulation- Production studies - Insights from production data or ad-hoc experimentation- Production implementation - Building key parts of deployed algorithms or modelsA day in the lifeOn a typical day in this role you will work to progress your research projects, meet with engineering, systems, and solutions stakeholders, brainstorm with other scientists on the team, and participate in team processes. You will follow your research projects though the entire life cycle of design, implementation, evaluation, analysis, and will communicate your findings and results through technical papers and reports. You will work with engineering teams to incorporate your models and analyses into system and process designs.Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamOur multi-disciplinary science team includes scientists with backgrounds in simulation, planning and scheduling, grasping and manipulation, machine learning, reinforcement learning, and operations research. We develop novel planning algorithms and machine learning methods and apply them to real-word robotic warehouses, including:* Planning and coordinating the paths of thousands of robots* Dynamic allocation and scheduling of tasks to thousands of robots* Learning how to adapt system behavior to varying operating conditions* Co-design of robotic logistics processes and the algorithms to optimize themOur team also serves as a hub to foster innovation and support scientists across Amazon Robotics. We also coordinate research engagements with academia, such as the Robotics section of the Amazon Research Awards.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience applying theoretical models in an applied environment- Experience building machine learning models or developing algorithms for business application- Experience in patents or publications at top-tier peer-reviewed conferences or journals ...

Head of NA Distribution, Amazon Robotics

The role is responsible for leading North America (NA) Distribution operations for Amazon Robotics. This includes collaborating with 3PLs to drive daily operations and continuous improvement to yield world class results through globally consistent processes. Drive metrics driven performance and incremental process automation. The successful candidate will lead the NA Distribution team daily operations including process defect reporting, escalations within 3PL’s, expediting critical material sets, accurate inventory management and planning warehouse capacities.Key job responsibilities• Responsible for oversight for all NA distribution operations: Receiving, shipping, inventory control, cost, and all related SLAs, KPIs, CIs.• Escalation point for NA Distribution team• Responsible for quality, performance, and capacity of contract logistics providers.• Support business cases for new distribution strategies.• Thought leader for cost efficiencies and frugality initiatives.• Drive operational excellence by developing and improving KPIs and SLAs.• Manage daily plan to exceed expectations for labor productivity, inventory control and order accuracy. Achieve monthly budget targets.• Identify process improvements, cost optimization and sustainability initiatives in collaboration with Robotics Supply Chain leadership.• Effectively manage and deliver projects within scope, time, budget and quality• Support contract negotiations, ramp-ups and ramp down of warehouses.• Prioritize projects and data flow improvements (eg. EDI), evaluate and set stakeholder expectations.Basic qualifications:• 5+ years’ experience managing 3PL operations in warehouse setting• 5+ years’ experience managing a team• 5+ years’ experience operating in a WMS/ERP• Ability to travel ~20%Preferred qualifications:• MBA, MS or MA in Business, Logistics, Supply Chain, or appropriate professional experience• Quantitative and qualitative experience in Logistics/Supply Chain, or Business experience• Experience with various warehouse models such as bonded, free trade zone environments• Strong business and financial acumen with data extraction, analytical and problem-solving skills; ability to work with large, complex data sets and familiarity with statistics or other analytical techniquesBASIC QUALIFICATIONS- 5+ years of working cross functionally with tech and non-tech teams experience- 5+ years of team management experience- 5+ years of cross functional project delivery experience- 5+ years of program or project management experience- 2+ years of supply chain experience- Experience defining program requirements and using data and metrics to determine improvements ...