At Amazon Robotics, we're revolutionizing the way automation serves customers through robotics and software solutions. We're looking for innovative problem-solvers who thrive on collaboration and want to see their work make a real-world impact.
Position: Manager, Advanced Product Quality Engineering (APQE)
Organization: Robotics Manufacturing and Technical Operations
In this role, you'll lead a dynamic quality engineering team that's essential to delivering high-quality robotics solutions across Amazon's global enterprise. You'll balance agile quality practices with speed and customer obsession while working closely with cross-functional teams throughout the product development lifecycle.
The ideal candidate will lead implementation of quality best practices across robotics manufacturing, guide quality strategy during product development and scaling phases, and drive continuous improvement in quality processes and systems. You'll collaborate with global teams to ensure consistent quality standards while balancing speed-to-market with rigorous quality requirements.
We provide the resources, support and environment you need to drive innovation and make a lasting impact. Join us in building the future of automated fulfillment technology.
Key job responsibilities
- Foster a culture of inclusion.
- Develop strategy and oversee execution for Product Quality Engineering, Supplier Quality Engineering, and New Product Introduction (NPI).
- Develop quality standards and feedback mechanisms for internal manufacturing, supplier manufacturing, and deployed product.
- Engage with stakeholders including Supply Chain, Manufacturing, Technical Operations, and Hardware Development partners to develop roadmap for future engagement models.
- Develop and implement best practice for NPI phase gates and Product Development Process (PDP).
- Identify and develop mechanisms for Key Performance Indicators (KPI) to drive the right business choices.
- Develop communication mechanisms for high visibility escalations for both management and execution teams to ensure risks are communicated and mitigated effectively.
- Define risk assessment mechanisms to make visible risks which we cannot accept, and develop risk mitigation plans where we knowingly accept risks and technical debt.
- Develop lessons learned feedback mechanism to drive systemic improvement throughout the business.
Up to 30% travel required.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
BASIC QUALIFICATIONS
- Bachelor’s degree in mechanical, electrical, computer science or related engineering field.
- 5+ years of experience in applying Quality Engineering standards like APQP, PPAP, DfX, and FMEA in NPI.
- 5+ years of management experience
- Strong process improvement mindset for Agile environments, passion for quality.
- Excellent business communication skills, and the ability to communicate effectively with both technical and non-technical stakeholders. Able to write clear and persuasive papers.
- Able to operate in a highly ambiguous environment.
PREFERRED QUALIFICATIONS
- Advanced degree(s) in Engineering and/or Business/MBA
- Technical expertise in Mechanical and Electrical components common in Robotics (i.e DC motors, PCBAs, metal fabrication, gears/bearings, sensors, vision systems, etc.)
- Technical / Engineering Program Management Experience
- Multi-industry and/or consulting experience in applicable industries (Automotive, Aerospace, Medical Device, etc.). Startup experience is a plus.
- Six Sigma Green belt
- ASQ Certified Quality Engineer (CQE)
- Familiar with ISO 9001 Quality Management System Standards
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.