Charlton

Job summaryAmazon, one of the top 100 companies in the United States, has an immediate opening for a IT Equipment Coordinator in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Equipment Coordinator will be responsible for utilizing his/her skills to provide assistance to the operations team by maintaining IT inventory, coordinating ordering, delivery, and audits of assets assigned to the IT department, and maintaining general standardized housekeeping of all IT areas. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History.Key job responsibilities• Responsibilities include allocation and maintenance of IT equipment throughout the Fulfillment Center. • IT Equipment Coordinators are also responsible for organizing & maintaining spares inventory, RMA and repair process for all devices under warranty. • The IT Equipment Coordinator is a member of the larger IT team within the FC supporting the Techs & Engineers in daily projects, tasks and activities to support FC Operations as directed. This position reports directly to the IT manager for the fulfillment center.A day in the lifeupdating and resolving ticketsconducting regular equipment auditsassist in procurement, receiving & maintaining critical spares & proper inventory levelstriage and repair defective equipment, processing RMAsassisting Operations with equipment readiness for start of shiftwork as part of the team implementing local and OTS projectsBASIC QUALIFICATIONS• Understanding of basic computer/network concepts and terms• Experience with inventory management and asset tracking• Experienced background with computers troubleshooting and repair• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook• High school diploma or equivalent• Willingness to work flexible shifts and schedule including weekends, nights, holidays, and rotating shifts from days to nights• Stand/walk for 10-12 hours at a time• Must be able to bend and lift equipment throughout the shift• Authorization to work in the U.S. without sponsorship ...

About Operations Technology Solutions (OTS)Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands ofproducts to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.About the Role:As an IT Support Engineer II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions across sites in a defined geographical area. You are able to manage large projects with minimal guidance that affect multiple locations in a region. You are able to resolve customer issues in time of crisis to get them working again. You are actively expanding your scope of knowledge by learning about software design patterns, data structures, AWS technologies and distributed systems concepts. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Key job responsibilitiesResponsibilities include, but are not limited to:- Troubleshooting difficult IT problems without SOPs Planning and coordinating CMs and CM templates. - Collaborating with internal teams or vendors to execute projects. - Leading continuous improvement efforts. - Auditing the quality of work performed and provide constructive feedback when necessary. - Automating manual tasks; create/improve small tools that help make team operations more efficient. - Serving as the first point of escalation. - Participating in hiring, training and development of others. - Moving up to 49 lbs as well as standing and walking during shifts lasting 12 hours.- Supporting customers from multiple buildings in the area, as well as remote customers.- Traveling within your local or regional area to support our customers.BASIC QUALIFICATIONS- 3+ years of IT client, server, and network service delivery experience- 4+ years of IT systems or relevant commercial production environment experience- 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 4+ years of Microsoft administration, Linux administration, or Cisco IOS (CLI) experience- 4+ years of troubleshooting in a multi-user high availability environment experience- 4+ years of PC repair, troubleshooting, deployment and liquidation experience- High school or equivalent diploma ...

At Amazon, we prioritize health, safety, and well-being above all else. There is nothing more important. To support this priority, Amazon is seeking an experienced and innovative Senior Site Workplace Health and Safety (WHS) Manager to join our team. In this position, you will be responsible for partnering with the site level operations team for your designated site in order to execute company WHS policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and Kaizen events, you will lead continuous improvement initiatives to reduce conditional and ergonomic risk in Amazon’s processes to ensure a safe and healthful working environment for our associates.In this role, you must demonstrate the ability to build trust and confidence with the cross functional operations teams, and influence change through providing comprehensive risk assessments and safety data analysis. To do so, you must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. You will also be required to instruct and train operations leadership and site WHS professionals in company EHS policies while assisting the regional teams in incorporating our safety standards at their sites. Your experience working in safety programs and your relevant safety, environmental and ergonomic knowledge in an operations environment will be crucial.You will be responsible for developing a team of safety managers and safety professionals at your designated site. Your teams’ success will depend on your ability to create and execute leadership development plans for your larger team. You must demonstrate your ability to clearly communicate organizational direction through your team. As a senior leader in the WHS organization, you will also be responsible for judging and assessing safety talent to select appropriate bench strength for current and future business needs. Additional responsibilities include but are not limited to:• Act as SME of local/regional regulations and company WHS policy.• Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies.• Measure site performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies.• Ensure safety record keeping and data integrity and provides Operations with accurate reporting and metrics to support business safety initiatives.• Deliver on-time and quality projects to Operations.• Deep Dive safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest.• Deep Dive trends and propose action plans to Sr. Leadership on site.• Audit record keeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations.• Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent.• Manage and mentor the Safety Managers and Safety Associates in your assigned site.• Engage the Injury Prevention Specialists (IPS) and Site Leadership to drive long-term strategic actions to achieve incident reduction.• Perform targeted Kaizen events in partnership with the Operations teams based on the risks identified in each task (force, repetition, and awkward postures).• Ensure site leadership and associates are trained and knowledgeable of their responsibilities under each policy• Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training.• Review for effectiveness the deployed safety tools and revise to ensure continual improvement.• Partner with corporate and other regional field safety personnel to leverage global safety and environmental best practices into NA network standards.BASIC QUALIFICATIONS• Bachelor’s degree • 7+ years of increasing responsibilities in safety and/or environmental programs in manufacturing, production, or service operations, or relevant experience applicable to the role • 7+ years of increasing responsibilities in people and performance management • CPR/First Aid Certification • Experience implementing lean principles and process improvement in an operational environment • Willingness to work a variety of shifts, including nights and weekends, as required to support direct reports and site needs ...