Boston

The AWS High Performance Computing (HPC) team is looking for experienced SDE to work on a new HPC service.The HPC team is building a core set of offerings that allow our customers to plan, schedule, and execute HPC workloads across the full range of AWS compute services and capabilities.As a contributor in the HPC org, you'll be part of a world-class team in a fast-paced agile environment that involves active collaborations with other AWS teams across different locations.This is an opportunity to operate and engineer systems on a global scale, while touching and influencing large parts of the underlying AWS services.As an experienced SDE you'll be involved with the definition of the architectures to build larger, more complex projects and services that surprise and delight our customers. You'll lead the design and implementation of critical components, drive software best practices concerning quality, security, operational excellence, etc., and will help the team to deliver higher quality software faster.The ideal candidate will be passionate about the opportunities that AWS HPC provides our customers, and about building simple and elegant software solutions and customer-centric products.This person has thrived, and succeeded in delivering high quality sustainable solutions when priorities shift fast, working as a team or independently as the situation dictates.If you're looking to solve challenging technical problems and create great products for customers, then this is the right role for you!To learn more about HPC: https://aws.amazon.com/hpc/*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

We are seeking a GenAI specialist Solutions Architect to join our Artificial General Intelligence (AGI) Customer Enablement team to work with our Foundation Model (FM) team alongside internal and external Generative AI customers to build the applications of the future. If you are interested in learning new technologies, working directly with customers, and are data-driven this may be the role for you.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company and externally. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the state of the art.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customers, engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamThe Amazon AGI Customer Enablement Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagements to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Fulfillment Technologies & Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even image yet. We invent new improvements every day. We will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX) team is responsible for providing support to internal fulfillment and transportation network customers that rely on advanced robotics technology to fulfill and ship customer orders. In this role on the MSP CX team, you will work directly with operations leaders to maximize the performance of advanced robotics systems. You are responsible for being the link between operations leaders and technologists, engineers, and support technicians working within the MSP organization. You will launch and scale new systems, develop and implement continuous improvement initiatives, and drive best practices across Amazon's customer fulfillment network. You will develop and implement standard operating procedures, performance metrics, and feedback mechanisms to enable the MSP CX team to effectively scale. You will work closely with robotics hardware and systems experts to build a cohesive team responsible for the safety, reliability, and performance of emerging robotics technology. You are also expected to be able to work independently and with ambiguity in a complex, fast-paced, and high-throughput environment where multi-tasking is required. Key job responsibilities* Develop and implement standard operating procedures, performance metrics, and feedback mechanisms * Identify, analyze and resolve operational safety, reliability, and performance issues across the MSP CX product suite * Partner with leaders and engineers in the MSP organization to deliver new and innovative products to the customer fulfillment network * Support network-wide rollouts of new robotics technologies and tools * Produce daily, weekly, and monthly reports on the safety, reliability, and performance of the products in the MSP CX product suite * Provide requirements and “voice of the customer” feedback to development and support teams * Up to 75% travel expected * Flexible locations across the US. BASIC QUALIFICATIONS* Experience managing programs across cross functional teams, building processes and coordinating release schedules* 7+ years of working directly with engineering teams experience* 5+ years of technical product or program management experience* 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience* Bachelor's degree in engineering, computer science or equivalent ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial & Consumer Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

* Note: This job is located in Hudson, MA We are looking for a Senior Camera Systems Engineer to develop optical solutions that require significant innovation for our Amazon Dash Cart team, located in Hudson, MA. Amazon Dash Cart allows shoppers to checkout without lines — you just place the items in the cart and the cart will take care of the rest. When you’re done shopping, you leave the store through a designated dash lane. We charge the payment method in your Amazon account as you walk through the dash lane and send you a receipt. Designed and custom-built by Amazonians, our Dash Cart uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Check it out at https://www.amazon.com/b?ie=UTF8&node=21289116011. Key job responsibilitiesAs a Senior Optical Camera Systems Engineer, you will engage with an experienced cross-disciplinary staff to conceive and design features for the Amazon Dash Cart. You will work closely with an internal interdisciplinary team, and outside partners to drive key aspects of product definition, execution, and test. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. Key job responsibilitiesIn this role, you will:• Work with a component engineering team and product engineering team to provide rapid prototyping and characterization of optics or imaging systems• Provide support for modelling and design for prototyping and manufacturing of lightguides and lenses.• Use software tools (LightTools, Zemax etc.) to model system optics characteristics• Work with cross-functional team to draft component specification, design reviews, work with vendors to manufacture parts and validate results by specifying test parameters and methodologies• Communicate and manage overseas component manufacturing vendorsAbout the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Experience in developing functional specifications, design verification plans and functional test procedures- Bachelor's Degree in Electrical Engineering or a related field- Experience developing products from concept to mass production- More than 5 years experience designing and testing RF electronics ...

Come build the future of privacy with us! To get there, we need exceptionally talented, bright, and driven people. We work in a fast-paced environment across multiple industries, never losing our passion for customers.As a member of the Workplace Trust team, you will play a key role in operationalizing privacy across Amazon’s global employee, candidate, and contingent worker populations. This includes engaging with multiple stakeholders across the enterprise to help ensure compliant outcomes. You will be responsible for consulting with key stakeholders to drive alignment with global privacy regulatory requirements, including GDPR.In the execution of Amazon’s global privacy obligations, you will rely heavily on your subject matter expertise, as well as your project management, analytical, and relationship building skills to develop and deploy innovative strategies for data protection.The identified candidate will demonstrate proven experience to: support diverse stakeholders; evaluate control effectiveness; manage the execution of large, complex projects; improve process efficiency and scalability; understand levels of potential risk and how to address them; provide in-depth consultation; and have the ability to synthesize diverse data to identify patterns, draw conclusions, and prioritize remediation efforts using risk management concepts.The ‘day-to-day’ aspect of this role will be to manage the team who reviews internal Amazon systems for compliance with global privacy obligations. You will be the point person for escalations, understanding the 'why and how', and putting in place a root cause fix. You will be responsible for identifying areas of friction and owning projects to reduce friction, clearing roadblocks your team may face in their roles. You will have assigned goals, aimed at strategically and operationally advancing privacy across Amazon, and lastly, you will be required to identify other areas of strategic improvement, understanding them fully and driving progress along the way.The successful candidate leverages their background in compliance program management, data protection, records management, human resources, data governance, and/or data modelling to implement privacy controls across the internal technology ecosystem.Key job responsibilitiesConsult with global legal, finance, benefits, IT, information security, and HR policy, process, vendor, and application owners to ensure that sound protocols are in place to mitigate privacy risks.Monitor known and emerging risks, measure internal control effectiveness, and develop and own action items to remediate identified risk issues.Socialize and secure commitment for remediation and risk management strategies.Create and execute project plans to achieve the defined deliverables.Develop deep knowledge of employee privacy obligations and data privacy processes and solutions utilized by Amazon.Consult on the development of business requirements for new system implementations and enhancements.Draft written narratives to communicate obligations, risk analyses, and recommendations.Inventory risk and compliance obligations in a governance, risk and compliance (GRC) system framework.Prepare other supporting documentation such as manager and employee communications, FAQs, and standard operating processes.Respond to questions and troubleshoot issues.Manage other risk and compliance related projects as needs arise.Ability to travel up to 10% including international destinations (post-COVID).BASIC QUALIFICATIONSExperience in an HR, privacy, legal, compliance or risk management roleProgram management experience, including change management, project management, stakeholder management, user training, and communicationsBA/BS degree or equivalent experience ...

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 2,000,000 of your co-workers? We are building solutions to revolutionize the way Amazon thinks about managing our workforce. We re-imagine technology to empower leaders of all levels to scale and grow their teams and support employees throughout their careers. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer.Each day you come into work, you get to learn from some of the smartest people in the world, solve hard and interesting problems, and help move the needle at Amazon scale. Come join us and be a part of the Amazon story!Jobs Domain is focused on making the administration and management of Amazon’s global workforce easy. We centralize workforce data, ensure data integrity and security, and provide intuitive tools that enable people managers, HRx, and service delivery teams to take administrative actions that align with business needs. We improve the experience of all Amazon people managers and HRx by providing intuitive, easy-to-find tools that allow them to take actions to better manage their teams. We accelerate accurate decision-making in self-service workflows and drive down manual, low-value work. We handle the complexity of a transaction behind the scenes, including any necessary integrations with other teams (security, privacy, legal, risk, employment policies, compensation, et al.) so that our customers get to the outcomes they need, while being transparent about the progress to the user and stakeholders.Jobs Domain is at the heart of Amazon’s evolving HR tools. No team in People eXperience and Technology (PXT) owns, processes, and vends more employee data than we do, and that puts is in a prime position to innovate on behalf of customers. We’re looking for a leader to build the team and product roadmap that will make our vision of a world-class Amazonian experience a reality.Key job responsibilities- Drive product vision, strategy, and roadmap for brand new products, including S-Team level goals.- Write and review PR/FAQs and other strategic documents with senior leadership.- Lead the development of the product strategy and vision supported by internal and external analysis- Create buy-in for the product vision both internally and with key external partners- Work closely and collaboratively with design and product teams from partner organizations- Define creative, high quality, simple product roadmaps based on product strategy and vision- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application- Manage prioritization and trade-offs among customer experience, performance, and operational support load- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeYou will be working with a unique and gifted cross-functional team of Engineers, Designers and Product Managers to develop exciting PXT products and experiences for Amazonians across the globe.About the teamInclusive Team Culture: Our team is diverse! We are intentional about attracting, developing, and retaining talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in working with the latest technology in the cloud computing space? The Amazon Foundational People Data Services (FPDS) organization is seeking a Senior Software Development Engineer (SDE) to join our team in building innovative cloud solutions that enable Amazon's builders to address the needs of our global workforce of nearly 3 million Amazonians.Our mission is to create a workplace that empowers Amazonians to innovate on behalf of our customers. We are at a strategic inflection point, as Amazon has outgrown the third-party HR systems that we once relied upon. We are developing highly reliable builder tools (powered by AWS) that make it possible for builders to create solutions that meet Amazon's high bar, while exceeding the speed of delivery that was only possible by way of third-party tools. As a Senior SDE on our team, your primary responsibility will be to design, build and deliver software that enables other builders to deliver integrated solutions for customers of HR. You will have the opportunity to work closely with customers, test prototypes, and incorporate their feedback into our solutions. If you’re thrilled by the idea of ownership, passionate about creating new features and services from scratch, and comfortable with the pace of shipping software in cycles measured in weeks, we would love to connect with you.Key job responsibilities- Architect and build highly available software components in a distributed architecture- Collaborate with cross-functional teams - Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performanceA day in the lifeYou'll work on cutting-edge projects at the forefront of innovation, pushing boundaries and creating solutions that are shaping the future. You'll be surrounded by a team of talented individuals who are passionate about what they do. In this role, you'll have the unique ability to influence software architecture on a global scale. Your expertise and insights will have a direct impact on how our products are developed and implemented worldwide. You'll be working on projects that directly impact our customers and contribute to their success. And while you're making a difference, you'll also have continuous learning and professional growth opportunities. About the teamThe FPDS Smart Forms Builder Tools organization's primary mission is to enable the rapid development of secure, scalable, and seamless experiences and workflows for end users. We are committed to simplifying common patterns for our builder customers, empowering them to devote more time to innovating on behalf of their customers.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Effective oral and written communication skills and the ability to collaborate effectively with a diverse, talented team ...

The AWS High Performance Computing (HPC) team is looking for experienced SDE to lead a core area of a new HPC service.The HPC team is building a core set of offerings that allow our customers to plan, schedule, and execute HPC workloads across the full range of AWS compute services and capabilities.As a contributor in the HPC org, you'll be part of a world-class team in a fast-paced agile environment that involves active collaborations with other AWS teams across different locations.This is an opportunity to operate and engineer systems on a global scale, while touching and influencing large parts of the underlying AWS services.As a senior SDE you'll be involved with the definition of the architectures to build larger, more complex projects and services that surprise and delight our customers. You'll lead the design and implementation of critical components, drive software best practices concerning quality, security, operational excellence, etc., and will help the team to deliver higher quality software faster.The ideal candidate will be passionate about the opportunities that AWS HPC provides our customers, and about building simple and elegant software solutions and customer-centric products.This person has thrived, and succeeded in delivering high quality sustainable solutions when priorities shift fast, working as a team or independently as the situation dictates.If you're looking to solve challenging technical problems and create great products for customers, then this is the right role for you!To learn more about HPC: https://aws.amazon.com/hpc/*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Interested in working with the latest technology in the cloud computing space to impact millions of people? Interested in building technology to support 3,000,000 of your co-workers across both corporate teams and the Fulfillment and Transportation Networks? We are building cutting edge solutions to revolutionize the way we think about managing our workforce. We re-imagine technology to empower leaders of all levels to scale and grow their teams and support employees throughout their careers. Our team uniquely combines the highest standards of technology – architecture, scalability, reliability and performance with Amazon’s desire to be Earth’s Best Employer. Each day you come into work, you get to learn from some of the smartest people in the world, solve hard and interesting problems, and help move the needle at Amazon scale. Come join us and be a part of the Amazon story!Key job responsibilities- Create and execute mechanisms to prioritize roadmaps, drive transparency and collaboration across stakeholders, improve execution efficiency, and improve customer satisfaction across 6+ software teams. - Negotiate priorities, anticipate bottlenecks, provide escalation management, make data-driven tradeoffs that balance near term execution with long-term strategy, and balance customer and business needs against technical constraints across a VP level organization. - Deliver communication up to VP level stakeholders and leaders. - Drive a culture of innovation, encouraging teams to find new and better ways to identify and solve problems. - Build consensus and define architectural strategies across Director level organizations. - Define and track success metrics for cross-organizational programs. About the teamWe are Jobs domain infrastructure team. Our vision is to enable jobs domain teams to quickly and efficiently construct employee change workflows into internal productivity tools, abstracting data processing complexity, ensuring data consistency, and instant read-after-write for quick decision making. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon's Artificial General Intelligence (AGI) Team leads the company’s development of artificial general intelligence—including building a family of new generative AI models that are more generalized and capable. AGI foundational models and services can be used across all businesses at Amazon. AGI Data Services is a key part of the AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of software development experience- 7+ years of working directly with engineering teams experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience ...

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building cutting edge solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software products use Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world.The Prestart Domain team is the core of the end to end Joining Amazon experience, responsible to handle 100% global hiring traffic from various recruiting sources. All subsequent onboarding and HR processes depend on the HR profiles and related data Prestart systems ingest into the HR system. It is core to the success of the Joining Amazon journey as well as employee journey. Key job responsibilitiesAs a Sr. Technical Program Manager on the PreStart team, you will manage the Joining Amazon AI programs and 3rd party software migration programs, which span over 10 dependency teams. You will work with contingency teams to collect the necessary data for AI models, work with joining teams to produce and consume the results, and work with platform teams (e.g. MyHR and AtoZ) to serve the results to customers. You will need to make tradeoff decisions with the cross-functional teams to balance short-term and long-term needs, and escalate issues effectively to find paths forward when teams are blocked. You will be responsible for negotiating resources and priorities with engineering teams, product teams and service teams to unblock development and increase delivery speed. Moreover, you will identify simplification and improvement opportunities across the Joining teams to build a better customer experience, rather than just lifting and shifting the legacy functionality.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Interested in helping to define Amazon's first impression for our new employees? Our mission is to create a seamless, intuitive, and exciting on-boarding experience for incoming Amazonians. Join us as we build a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to start their Amazon journey. No employer has ever done this level of experience or personalization before and we are breaking new ground.Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Work/Life Balance: Our team also maintains an inclusive team culture, and we put a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success.We are looking for a passionate, results-oriented, and creative technical program manager to define and deliver innovative solutions for the Joining Amazon Tech team. The candidate should understand system design and service-oriented architecture, thrive in a fast-paced environment, be comfortable with ambiguity, and lead cross-group teams across Amazon, on an unbeaten path. The candidate should be able to recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.Successful candidates will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. They must have experience working on complex software systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from technical developers to senior VPs.Key job responsibilitiesAs a Sr. Technical Program Manager, you'll orchestrate the delivery of high-impact, cross-functional product initiatives while adeptly juggling multiple concurrent projects. Your exceptional organizational and communication skills will be instrumental in navigating ambiguity, identifying challenges, and crafting innovative solutions. Cross-team coordination, project management, executive communication, and presentation prowess are essential for success in this role.- Spearhead the seamless delivery of large-scale, highly cross-functional product initiatives while meticulously tracking and managing a portfolio of smaller projects simultaneously.- Drive strategic cross-functional planning by collaborating closely with product managers and engineering leads. Lead the discovery and prioritization processes, developing comprehensive program plans encompassing roadmaps, dependency mapping, and resource allocation.- Critically analyze feature requests to uncover the underlying true requirements. Recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines while ensuring quality.- Communicate plans, statuses, and critical updates to executive management with clarity and effectiveness, leveraging outstanding presentation skills.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.The WW Technology Deployment org is seeking a talented and solutions-oriented NPI engineer to contribute to delivering transformational innovation to the business. You will be part of a team with the mission to ensure that robotics technologies maturing through the development pipeline are vetted and tested to identify and resolve issues upstream before deployments at scale.Key job responsibilitiesThis role is a key part of a technical team, with the following responsibilities:• Participate in strategic Deployment Readiness projects with significant technical depth and breadth;• Proactively engage and interface with field deployment and hardware design teams to bridge the gap in product design and deployability;• Define deployment metrics• Validate and provide feedbacks to deployment models; contribute to the development of practical modeling and analysis tools• Leverage the lab to conduct in-depth and controlled experimentations to improve deployment rate, efficiency, and scalability; drive fast-paced development cycles• Conduct field trials, collect and analyze data to measure deployment process performance and evaluate scalability; identify bottlenecks in deployment processes• Propose, validate, and document best practices;• Troubleshoot equipment and process issues;• Ensure compliance with safety and quality standards;• System design, implementation, and integrationA day in the lifeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- • BS in Computer Science, Electrical, Manufacturing, Operations Research, Industrial or Software Engineering, Physics, or equivalent through experience;- • 7+ years relevant experience in engineering, with at least one position in team leadership roles- • Familiarity with one or more programming languages (e.g. python, Matlabs);- • Experience with systems testing and validation, including end-to-end system integration;- • Ability to learn quickly and prioritize complex workstreams;- • Excellent written and oral communication skills. ...

Amazon is an E-Commerce and Cloud Computing company with headquarters in Seattle, Washington. Since 1995, Amazon has focused on being "the world's most customer centric company."Key job responsibilitiesManages team size of approximately 25 ML Data Associates.· Executes plans for team to perform tasks related to multiple ML workflows in a well-defined process area.· Ensures ML data workflows are quality compliant. Analyzes ML data, SIM issues, and metrics. Highlights trends, gaps, etc. Provides status reports.· Identifies risks and ensures escalations reach the right people. Adherence to confidentiality and compliance requirements· Responsible for known SLAs and task completion targets (within provided capacity) for specific customers.· Works with internal/ external teams and uses his/her knowledge and expertise to execute business goals· Uses data to set/revisit operational goals and manage activities· Manages escalation/ complex tickets; analyzes data; highlights trends, gaps, etc.; and reports key metrics· Presents data in business meetings/reviews· Design and implement process improvement projects that impact team level performance. Participates in new workflow roll out projects teams.· Coaches direct reports on demonstrating leadership principles in their role.· Assigns appropriate challenging work to employees to develop & prepare them for larger roles.· Provides team guidance on work types and prioritization. Work of team primarily focuses on straightforward, well-defined objectives, but may take on ad hoc and ill-defined requests.· Devises and implements performance improvement plans for associates. Provides regular coaching and feedback to direct reports with regard to quality, performance, behavior and career development.· Performance manages team based on metrics & deliverables on a regular basis, and make decisions on hiring & firing.· Holds team members accountable for performance based on metrics and adherence to rules and guidelines.About the teamOur team's mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies.BASIC QUALIFICATIONS• Bachelor’s Degree in a relevant field, such as Business Administration, Liberal Arts, Sciences, Computer Science, Engineering, Social Sciences, Visual and Performing Arts, or Communication. • Experience managing high performing teams of up to 20-25 direct reports • Strong proficiency in English across verbal, written, reading, and comprehension skills. • Experience with process improvement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Strong interpersonal, analytical and communication skills. • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Demonstrated passion for delivering a positive customer experience, and maintain composure in ambiguous and difficult situations ...

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Key job responsibilities• Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment.• Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges.• Drive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutions.• Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption.•Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teams.About the teamThe Amazon Business Nonprofit team is committed to helping charitable organizations and faith-based institutions to advance their missions and save time and money by purchasing supplies through an Amazon Business account.Account Representatives are responsible for initiating and developing strong relationships with the most impactful nonprofit customers in our communities. They balance their time discovering and onboarding net new business customers, in addition to expanding and enhancing the Amazon Business footprint with existing customers. The candidate will collaborate closely with customers to understand their procurement requirements and challenges, and then coordinate with internal Amazon teams to determine the best solution.BASIC QUALIFICATIONS- BA/BS degree or equivalent work experience required- 3+ years of B2B and/or sales experience- Demonstrated track record of owning the sales life cycle including identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of positioning and selling solutions to new and existing customers and market segments ...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us!We are looking for candidates who just don’t think outside the box, but make the box bigger. The future is now. Do you want to be a part of it? Then read on! Key job responsibilities• Maintain and follow strict confidentiality guidelines as customer privacy is our top priority • Work with a wide range of different types of data including but not limited to text, speech, image, and video• Deliver high-quality labelled data, utilizing in-house tools, software, and guidelines to meet our Key Performance Indicators• Serve as a subject matter expert for Machine Learning (ML) data workflows.• Demonstrate proficiency in research, ranking responses based on factual and grammatical accuracy, and creating grammatically correct text, speech, image, and video annotation• Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks.• Rapidly switch from one category of work to another all while maintaining attention to detail• Demonstrate expertise in handling end-to-end data execution processes related to LLM labelling tasks• Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs• Identify and escalate operational issues within day-to-day process, standard operating procedures and tools.• Suggest ways to invent and simplify and/or unblock operational workflowsA day in the lifeWe are looking for a ML Data Associate (MLDA) to assess and improve our AI model’s performance in everyday situations by undertaking foundational labeling functions, such as dialogue evaluation on speech, text, audio, and video data. Your ability to concentrate, multi-task, and sustain a strong attention to detail allow you to deliver high-quality work as well as maintain strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be part of a diverse team with the shared vision to make huge strides in the world of technology and the way we use AI. An inner drive, individuality, and a creative mind are extremely beneficial.BASIC QUALIFICATIONS• An Associate’s Degree or related work experience• 2+ years of professional work experience with demonstrated task execution ability • Excellent written and verbal communication of the English Language• Excellent computer skills, including MS Office Suite, with good typing speed (> 50 wpm and above) • Proven capacity to leverage open-source resources effectively for comprehensive research purposes• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy• A sense of ownership and drive, as well as a willingness to accept the challenge of daily deadlines • This role requires candidates to be onsite full time ...

Process Engineers on the RDE NA Process Engineering (PE) team are responsible for developing frameworks used to onboard new technologies and support their deployment, leveraging industrial engineering techniques and experience to scale new products for general availability (GA) and addressing continuous improvement opportunities for GA and NPI technologies up through their depreciation. Process Engineers develop and maintain standards and drive efficient deployments by designing efficient industrial layouts and processes, and leading continuous improvement projects related to deployment processes for all phases of the product lifecycle.Key job responsibilities• Create standard processes for vendors and 3rd party assemblers (3PAs), including inline quality control check points to identify defects upstream and avoid additional QC cost downstream• Employ Lean engineering and industrial engineering principles to prepare and optimize robotics and automation systems for field deployment at a large scale • Leverage Design for Deployment (DfX) methodologies and Value Stream Mapping techniques for new technology to iterate processes and documentation during beta and early GA deployment stages • Partner with suppliers and assist in manufacturing tooling and fixturing for both high volume and high complexity scenarios • Support in-field deployments at various Amazon locations globally to understand on the ground challenges and measure adoption of published standards • Create troubleshooting and best practices documentation to aid problem solving in the field • Interpret data sets into information and opportunities for process improvement across deployments • Structure and develop implementation plan and work with cross functional leaders to pilot and test new solutions and then roll-out across the broader organizationAbout the teamThe RDE NA Process Engineering (PE) team exists to enable deployment execution teams in the implementation of new technology at a large scale and to improve efficiency of deployments of general availability (GA) technologies year-over-year.BASIC QUALIFICATIONS• Bachelor’s degree in Engineering (any discipline) or related technical field• 7+ years of relevant work experience in high technology or a manufacturing environment• Demonstrated proficiency using operational metrics, industrial process development, Lean and industrial engineering techniques/tools like Kaizen• Experience with root cause analysis and problem-solving tools (5 Why’s, Fishbone, 8D) • Ability to travel globally up to 30% per year ...

Team overviewInterested in improving the technology and features powering Alexa? Come work with us! We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services. AGI Data Services' (AGI-DS) mission is to provide high-quality data collection and labelled data for machine learning (ML) technologies. Our team is focused on ensuring the quality of data we provide meets our high quality bar. Job MissionWe are seeking an experienced Quality Audit Manager to join our operations to develop, manage, and support our AGI-DS team with auditing and improving data quality. Key job responsibilitiesAs Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or leanAbout the teamIn this position, you will support associates and project coordinators with their day-to-day work initiatives, activities and deliverables. You will participate in internal and external meetings, improve processes, and build mechanisms.BASIC QUALIFICATIONS - Bachelor Degree or equivalent professional or military experience - Experience working with performance metrics and developing them to measure progress against key performance indicators- Experience managing a team or a group of people while supporting projects/programs. ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems. We are seeking a talented and solutions-oriented Reality Capture Field Specialist to contribute to delivering transformational innovation to the business. As a Reality Capture Field Specialist you will work closely with Reality Capture Manager, BIM team, field deployment engineers and cross-functional teams to improve the quality and productivity of automation deployment for Amazon’s fulfillment network. Key job responsibilities* Travel to support deployment of automation equipment* Perform 3D LiDAR scans and survey of physical facilities and process point cloud data* Help with development of standard operating procedures for use cases of reality capture* Assist and work with Reality Capture Field, BIM, Deployment Engineers to layout the designs of automation equipment on sites for installation BASIC QUALIFICATIONS* Bachelor’s or Master’s degree in an Engineering discipline: Civil, Mechanical, Industrial, Architecture, Construction Management or equivalent* Must be eligible and available for a full-time (40h / week) co-op from January - June 2024* Ability to travel up to 80%* Competence in use of Autodesk application (Recap Pro, AutoCAD, Revit, and BIM360) or equivalent ...