Boston

We are seeking a hands-on technical manager for the Search Foundation Technologies team located in Bangalore that works extensively with Principal Engineers building out the Navigation and Semantic Search capabilities of the Lucene-based search engine that powers search on Amazon websites worldwide.The Lucene Search Engine team in the Search Foundation Technologies org designs and develops query serving and indexing components of the Amazon search stack. Our mission-critical service is built with open-source Lucene at its heart.The service is responsible for matching customer keywords to products in Amazon’s catalog, applies business rules to narrow down the selection and rank selected products using sophisticated algorithms all under a strict latency budget.Our service is designed to support both lexical and semantic matching using state-of-the-art (SOTA) approximate near neighbor (ANN) search on learned vector representations (embeddings).This team built out the semantic search platform that now powers semantic search worldwide, and partners with scientists and other teams to provide a best-in-class tier-1 production environment for semantic search operation and experimentation. The team also is building the infrastructure powering new navigation experiences for the Search platform, partnering with scientists in Search to allow for new navigational paradigms using new data sources.Key job responsibilitiesThe SDM builds a roadmap for new Search features, working with partner teams to understand requirements (e.g., to build support for new types of bi-encoder models, or support for new features), keeps up-to-date with developments in the Semantic Search space to rapidly integrate upstream features into our search engine (e.g., leveraging vector quantization to improve indexing efficiency), triages and prioritizes incoming partner team requests, optimizes and improves team oncall and support processes, and plans for new project development. The SDM is responsible for managing a team of talented engineers, helping them grow in their skill-set, and exceling as engineers at Amazon. The SDM works with the team to build new skills, share knowledge across search, and create processes and systems that allow for partners to use the Search platform in a self-service manner, reducing operational burden on the team. The SDM owns important goals that are visible as high as the VP level involving coordination across multiple teams. We are always looking for ways to improve efficiency of our Search system, and make use of the vibrant open-source upstream contributions in the Lucene ecosystem, and team members are encouraged to release work back to the upstream project. A day in the lifeA day in the life of an SDM involves closely working with other engineering teams in Palo Alto, Dublin and Tokyo, and team’s science partners across different orgs to continuously enhance the Lucene KNN platform. The Lucene space brings high potential for innovations and bottom-up ideas, and the SDM brainstorms with the team locally on such ideas, contributes to white-boarding discussions and shape up those ideas to be reviewed with Principal Engineers. For Navigation experience, the SDM works closely with key stakeholders across the Search stack to resolve dependencies and contribute to joint goals.About the teamThe Bangalore Lucene team is a two pizza engineering team that supports Lucene along with two other teams based in Palo Alto, Tokyo, and Dublin. The team was founded three years ago, and built out the production K-Nearest Neighbor search system now powering production semantic search worldwide. The team supports and contributes to Open Source via the Apache Lucene project, and encourages upstream contributions and involvement with the community. As a tier-1 service, there are ample opportunities to contribute high impact changes, improve efficiency at scale, and run highly visible projects in Search.BASIC QUALIFICATIONS- 5+ years of engineering experience- 3+ years of engineering team management experience- 3+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams- Bachelor's degree ...

The AWS High Performance Computing (HPC) team is looking for experienced SDE to work on a new HPC service.The HPC team is building a core set of offerings that allow our customers to plan, schedule, and execute HPC workloads across the full range of AWS compute services and capabilities.As a contributor in the HPC org, you'll be part of a world-class team in a fast-paced agile environment that involves active collaborations with other AWS teams across different locations.This is an opportunity to operate and engineer systems on a global scale, while touching and influencing large parts of the underlying AWS services.As an experienced SDE you'll be involved with the definition of the architectures to build larger, more complex projects and services that surprise and delight our customers. You'll lead the design and implementation of critical components, drive software best practices concerning quality, security, operational excellence, etc., and will help the team to deliver higher quality software faster.The ideal candidate will be passionate about the opportunities that AWS HPC provides our customers, and about building simple and elegant software solutions and customer-centric products.This person has thrived, and succeeded in delivering high quality sustainable solutions when priorities shift fast, working as a team or independently as the situation dictates.If you're looking to solve challenging technical problems and create great products for customers, then this is the right role for you!To learn more about HPC: https://aws.amazon.com/hpc/About the team*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you interested in advancing Amazon's Generative AI capabilities? Come work with a talented team of engineers and scientists in a highly collaborative and friendly team. We are building state-of-the-art Generative AI technology that will benefit all Amazon businesses and customers.Key job responsibilitiesAs a Software Development Engineer, you will be responsible for designing, developing, testing, and deploying high performance inference capabilities, including but not limited to multi-modality, SOTA model architectures, latency, throughput, and cost. You will collaborate closely with a team of engineers and scientists to influence our overall strategy, and define the team’s roadmap. You will drive system architecture, spearhead best practices, and mentor junior engineers.A day in the lifeYou will read papers and consult with scientists to get inspiration of emerging techniques, and blend those into our roadmap; You will design and experiment with new algorithms, benchmark the latency and accuracy of your implementations; Most importantly you will implement production grade solutions, and see them through the deployments swiftly; You may need to collaborate with other science and engineering teams to get things done properly; You will hold highest bar in operational excellence and support production systems, and constantly create solutions to minimize the ops load.About the teamOur mission is to build best-in-class, fast, accurate, and cost-efficient large language model inference solutions and infrastructure that will enable Amazon businesses to deliver more value to their customers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Prior experience with software performance optimization Or Knowledge of Machine Learning and Deep Learning ...

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.Amazon Pharmacy is looking for a Software Development Engineer with strong technical competency and a history of delivery to support a high-impact, confidential project. Our goal is to improve and enhance Pharmacy Fulfillment Technology to ultimately drive the best customer experience in the safest, most reliable and cost-efficient manner.As an SDE you will build services and features that allow Amazon Pharmacy to deliver medications in a safe, secure, reliable, and scalable way. As a member of our engineering team, you will be at the intersection of the physical and digital world. You will be solving interesting and complex problems at every layer of the stack, and you will be helping to make a real difference for our end consumers. You will have the opportunity to work cross-functionally with engineering, product, clinical, distribution, and customer care teams.You will be expected to deliver testable, maintainable code to support our many ongoing initiatives. Additionally, you will be responsible for participating in design discussions, code review, and communicating with stakeholders.We look forward to hearing from you!#everydaybetterBASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor’s degree in Computer Science, Computer Engineering or a related field- 3+ years of software engineering experience- 3+ years using Java, C/C++, or similar programming languages- Experience with AWS products ...

Software Development Engineer - SimulationAmazon Robotics Virtual Systems Team is seeking a talented and innovative Software Development Engineer to join our pioneering simulation team. In this role, you will be at the forefront of developing advanced simulation products that are crucial to the future of robotics and automation at Amazon.Our team is dedicated to creating state-of-the-art simulation solutions that span across synthetic data generation, hardware emulation, and sensor emulation. These tools are essential for accelerating the development and testing of robotic systems, improving their performance, and reducing time-to-market for new robotics technologies.Key job responsibilitiesAs an SDE specializing in simulation, you will:Have strong experience in graphics programming and physics simulation, with a passion for pushing boundaries in virtual environments. You'll design and implement high-fidelity physics simulations, develop graphics programming solutions, collaborate on hardware and sensor emulation, optimize performance, and contribute to simulation tools and frameworks. Join our team of talented engineers and researchers to solve complex problems and create innovative solutions that drive the future of robotics at Amazon, shaping the next generation of simulation technologies that will revolutionize how we develop, test, and deploy robotic systems across Amazon's global operations.A day in the lifeA typical day for an SDE on the Amazon Robotics Virtual Systems Team is diverse and challenging. You'll likely start with team updates and a stand-up meeting before diving into coding tasks, such as implementing new physics models or optimizing simulations. Collaboration is crucial, involving work with graphics programmers, hardware engineers, and testers to enhance simulation fidelity and solve complex problems. You'll debug issues, participate in cross-functional meetings, and contribute to documentation and code reviews. The role balances focused individual work with team problem-solving, and includes staying abreast of emerging technologies to continually improve Amazon's robotics simulation capabilities.Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Virtual Systems Team at Amazon Robotics develops advanced simulation and visualization technologies, enabling customers to create efficient solutions across diverse applications. They specialize in building comprehensive simulation models covering physics, sensors, and large-scale systems, while implementing multi-detail digital twins for various 3D applications. The team's expertise in early prototyping and realistic visualization empowers customers to explore innovative concepts and bring their simulations to life with high accuracy. This approach accelerates development, reduces costs, and bridges the gap between virtual testing and real-world implementation, driving innovation in robotics and automation.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations- Professional experience with Computer Graphics, Robotics, Simulation, Python, C++, Object Oriented Programming, Omniverse, Unity, or Unreal ...

We are seeking a GenAI specialist Solutions Architect to join our Artificial General Intelligence (AGI) Customer Enablement team to work with our Foundation Model (FM) team alongside internal and external Generative AI customers to build the applications of the future. If you are interested in learning new technologies, working directly with customers, and are data-driven this may be the role for you.In this role, you will be the voice of the builder, with ownership for working alongside Amazon businesses to develop GenAI solutions that deliver their immediate business value and realize the future of customer experience. You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces. With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our FM's and how we can improve. You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen FM's. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company and externally. Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs. You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly.Key job responsibilities- Ensure success in designing, building and migrating applications, software, and services with Amazon FM's, AWS Bedrock, and other GenAI capabilities.- Interact with customers directly to understand their business problems and help them implement durable GenAI systems.- Educate customers on the value proposition of AGI FM ecosystem and showcase the state of the art.- Drive deep architectural discussions and design exercises to create solutions built with Amazon FM's- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts.- Build deep relationships with customers, engineering, product, and science leaders. - Capture and share GenAI best-practice knowledge across internal Amazon builders and the AWS solutions architect community.About the teamThe Amazon AGI Customer Enablement Team serves as a bridge between Foundation Model science, engineering, and product teams and the internal Amazon teams using these models to deliver business value to Amazon's customers. We help customers build GenerativeAI applications and apply the learning from these engagements to help make the Foundation Models better every day.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

We are seeking an experienced Senior Operations Manager to join our team in Boston to develop, manage, and support a large team of direct and indirect reports to support our speech and language technology.As a Senior Operations Manager, you will become an expert in the processes. You will manage other leaders to ensure that data associates are adequately trained and supported. You will ensure that accuracy and standards are maintained, and that risks and mitigation strategies are communicated across a globally distributed organization.This role will include managing individual and team performance expectations and goals; provide individual coaching feedback sessions; maintaining and improving quality and throughput of data; and monitoring real-time productivity to meet weekly deliverables.Key job responsibilitiesIn this role, you will:• Manage day-to-day operations of a team of Operations Managers, Team managers and Data associates including logistics, resource/equipment planning, staffing, quality control, and reporting• Oversee the hiring & training of new team members and support their development• Ensure productivity and quality are maximized through supervision, training, analysis, and feedback of performance data on a periodic basis• Partner closely with the research team to adapt to changing conventions, tooling developments, and expansion to new data areas• Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization• Partner with the Knowledge Management, Capacity and Workforce Planning to prioritize and manage regular operational workflows as well as associated training needs• Communicate effectively with other operations and/or program managers at other sites regarding risks, mitigation strategies, and success of project SLAs• Continuously evaluate tools and processes and offer solutions to ensure they are efficient, high quality, and scalable• Utilize strategic thinking to plan/develop team and site growth to support data delivery• Troubleshoot and resolve technical and logistical issues• Ability to lead diverse talent within the team, work cross-functionally, and build consensus on difficult issuesBASIC QUALIFICATIONS• Bachelor's degree or higher (Any Stream) • Previous experience as an Operations, Project or Program Manager directly managing and developing front-line managers • Experience in understanding performance metrics and developing them to measure progress against key performance indicators • Proficiency verbal and written communication skills in English • Experience with process improvement/quality control tools and methods ...

Do you want to help define the future of Go to Market (GTM) at AWS using generative AI (GenAI)? AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Within SMGS, you will be part of the core worldwide GenAI Training and Inference team, responsible for defining, building, and deploying targeted strategies to accelerate customer adoption of our services and solutions across industry verticals. You will be working directly with the most important customers (across segments) in the GenAI model training and inference space helping them adopt and scale large-scale workloads (e.g., foundation models) on AWS, model performance evaluations, develop demos and proof-of-concepts, developing GTM plans, external/internal evangelism, and developing demos and proof-of-concepts.Key job responsibilitiesYou will help develop the industry’s best cloud-based solutions to grow the GenAI business. Working closely with our engineering teams, you will help enable new capabilities for our customers to develop and deploy GenAI workloads on AWS. You will facilitate the enablement of AWS technical community, solution architects and, sales with specific customer centric value proposition and demos about end-to-end GenAI on AWS cloud.You will possess a technical and business background that enables you to drive an engagement and interact at the highest levels with startups, Enterprises, and AWS partners. You will have the technical depth and business experience to easily articulate the potential and challenges of GenAI models and applications to engineering teams and C-Level executives. This requires deep familiarity across the stack – compute infrastructure (Amazon EC2, Lustre), ML frameworks PyTorch, JAX, orchestration layers Kubernetes and Slurm, parallel computing (NCCL, MPI), MLOPs, as well as target use cases in the cloud. You will drive the development of the GTM plan for building and scaling GenAI on AWS, interact with customers directly to understand their business problems, and help them with defining and implementing scalable GenAI solutions to solve them (often via proof-of-concepts). You will also work closely with account teams, research scientists, and product teams to drive model implementations and new solutions.You should be passionate about helping companies/partners understand best practices for operating on AWS. An ideal candidate will be adept at interacting, communicating and partnering with other teams within AWS such as product teams, solutions architecture, sales, marketing, business development, and professional services, as well as representing your team to executive management. You will have a natural appetite to learn, optimize and build new technologies and techniques. You will also look for patterns and trends that can be broadly applied across an industry segment or a set of customers that can help accelerate innovation.This is an opportunity to be at the forefront of technological transformations, as a key technical leader. Additionally, you will work with the AWS ML and EC2 product teams to shape product vision and prioritize features for AI/ML Frameworks and applications. A keen sense of ownership, drive, and being scrappy is a must. About the teamThe Foundation Models (fka Training & Inference) team is highly specialized on computational workloads, performance evaluations and optimization. We work with Foundation model builders and large scale training customers, dive deep into the ML stack including the hardware (GPUs, Custom Silicon), operating system (kernel, communication libraries (NCCL, MPI), Frameworks (PyTorch, NeMO, Jax) and models (Llama, Nemotron...). We also work with containers (Docker, Enroot), orchestrators (EKS) and schedulers (Slurm).Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience- 8+ years of IT development or implementation/consulting in the software or Internet industries experience ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers and agencies. Our suite of ad solutions leverages Amazon’s innovations and insights to attract and engage intended audiences at various stages in the purchase funnel. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more.This is an opportunity to sell world-class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. If you have a consultative selling style, yield from media or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities• Deliver high level of sales and customer service to our agency and brand media clients.• Demonstrate internal leadership across account team and partner groups.• Build and execute overarching full funnel strategy from big ideas to analytical recommendations.• Prospect and create new relationships with clients at all levels within large advertiser organizations.• Retain and grow revenue from existing advertisers.• Identify net new revenue opportunities from existing advertisers.• Understand Amazon's search, display, video, and audio advertising opportunities and tools to help build relevant advertising solutions for our advertisers.• Utilize Sales CRM tools to track pertinent account information and sales progress as well as forecast to achieve quarterly quota goals.• Exhibit knowledge of e-commerce industry and competitive environment.A day in the lifeTeam MBS provides multi-brand sellers with a single POC strategic advertising partner to help them achieve sustainable growth through optimal ad product adoption, investment allocation, and brand building. We deliver 1:x data driven mechanisms at scale that the MBS advertising team can utilize across multiple verticals and brands. We impact both child accounts that need next step guidance and the true brands within their portfolio that have an opportunity to raise brand awareness in quickly growing categories.About the teamGood human beings having fun navigating the ambiguity of trail blazing this exciting and explosive new space as we help our accelerator/multi brand seller partners grow their businesses on and off Amazon.BASIC QUALIFICATIONS• 5+ years of B2B sales experience• 7+ years of digital media ad sales experience• 5+ years of B2B sales across fortune 500 advertisers and agencies experience• Experience closing sales and revenue generation ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial & Consumer Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required.This role will require travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

We are seeking an entrepreneurial Sr Product Manager - Technical to spearhead our efforts in developing world-class AI data management solutions and experiences. AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That' s why Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us!In this role, you will be the voice of the customer and responsible for driving a product roadmap that enables Amazon to rapidly build and deploy AI models across our businesses. You will collaborate closely with customers to understand their evolving needs, and deliver innovative product solutions across customer-facing web applications and technical systems. You will operate as the "CEO" of your product space, responsible for driving business impact and optimizing software investment ROI. The ideal candidate will be comfortable working across multiple teams, eager to deep-dive customer data, and able to adapt and iterate quickly.Key job responsibilitiesOversee the AGI Data Services data ingestion management systems responsible for consuming customer input data, managing that data, and triggering data orchestration across multiple human workflows and fulfillment channels. You own development of a customer-facing data management customer portal and cross-service systems integrations across multiple Amazon AI systems. You own the data ingestion management product vision, strategy, roadmap execution, and success metrics, regularly drafting PR/FAQs, product requirements documents (PRDs), and product updates for leadership. Work will include deep-diving complex customer data and anecdotes to distill product opportunities, identifying product launch blockers, surfacing risks and navigating technical tradeoffs, and collaborating with various technical teams. Your technical expertise and operational excellence skills will influence the organizations decisions and customer experience. This role operates in a highly ambiguous, fun, and evolving space with the opportunity to innovate and impact the ways in which Amazon develops AI models.A day in the life- Drive the vision, strategy, and requirements for the data ingestion and data distribution product charters, owning expansion to new workflows and fulfillment channels- Build innovative data ingestion features that help customers stay informed on data ingestion requirements, closing the gap between planned ingestion and actual ingestion- Expand automated ingestion solutions to AI application developers- Develop secure, responsible critical data orchestration pipelines- Complete systems integrations across Amazon AGI's product suite to automate workflows, enable lineage tracking, and establish data governance- Explore new business opportunities, interviewing customers and discovering ways to invent and simplify AI data management- Collaborate cross-functionally with business and operations teams, data associates, software engineerings, and science teams to scale data management processes- Establish mechanisms and author product communications to keep customers, leadership and stakeholders informed of the ingestion product roadmap - Work directly with software engineerings to launch new products from ideation through delivery, and grow product adoption- Optimize user experiences (UX)BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Are you interested in working with the latest technology in the cloud computing space? The Amazon Foundational People Data Services (FPDS) organization is seeking a Senior Software Development Engineer (SDE) to join our team in building innovative cloud solutions that enable Amazon's builders to address the needs of our global workforce of nearly 3 million Amazonians.Our mission is to create a workplace that empowers Amazonians to innovate on behalf of our customers. We are at a strategic inflection point, as Amazon has outgrown the third-party HR systems that we once relied upon. We are developing highly reliable builder tools (powered by AWS) that make it possible for builders to create solutions that meet Amazon's high bar, while exceeding the speed of delivery that was only possible by way of third-party tools. As a Senior SDE on our team, your primary responsibility will be to design, build and deliver software that enables other builders to deliver integrated solutions for customers of HR. You will have the opportunity to work closely with customers, test prototypes, and incorporate their feedback into our solutions. If you’re thrilled by the idea of ownership, passionate about creating new features and services from scratch, and comfortable with the pace of shipping software in cycles measured in weeks, we would love to connect with you.Key job responsibilities- Architect and build highly available software components in a distributed architecture- Collaborate with cross-functional teams - Define and drive software best practices, including coding standards, code reviews, source control management, agile development, build processes, and testing- Coach and mentor engineers on the team to foster a supportive culture of collaboration, scalability, and performanceA day in the lifeYou'll work on cutting-edge projects at the forefront of innovation, pushing boundaries and creating solutions that are shaping the future. You'll be surrounded by a team of talented individuals who are passionate about what they do. In this role, you'll have the unique ability to influence software architecture on a global scale. Your expertise and insights will have a direct impact on how our products are developed and implemented worldwide. You'll be working on projects that directly impact our customers and contribute to their success. And while you're making a difference, you'll also have continuous learning and professional growth opportunities. About the teamThe FPDS Smart Forms Builder Tools organization's primary mission is to enable the rapid development of secure, scalable, and seamless experiences and workflows for end users. We are committed to simplifying common patterns for our builder customers, empowering them to devote more time to innovating on behalf of their customers.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Effective oral and written communication skills and the ability to collaborate effectively with a diverse, talented team ...

The AWS High Performance Computing (HPC) team is looking for experienced SDE to lead a core area of a new HPC service.The HPC team is building a core set of offerings that allow our customers to plan, schedule, and execute HPC workloads across the full range of AWS compute services and capabilities.As a contributor in the HPC org, you'll be part of a world-class team in a fast-paced agile environment that involves active collaborations with other AWS teams across different locations.This is an opportunity to operate and engineer systems on a global scale, while touching and influencing large parts of the underlying AWS services.As a senior SDE you'll be involved with the definition of the architectures to build larger, more complex projects and services that surprise and delight our customers. You'll lead the design and implementation of critical components, drive software best practices concerning quality, security, operational excellence, etc., and will help the team to deliver higher quality software faster.The ideal candidate will be passionate about the opportunities that AWS HPC provides our customers, and about building simple and elegant software solutions and customer-centric products.This person has thrived, and succeeded in delivering high quality sustainable solutions when priorities shift fast, working as a team or independently as the situation dictates.If you're looking to solve challenging technical problems and create great products for customers, then this is the right role for you!To learn more about HPC: https://aws.amazon.com/hpc/*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Amazon's Artificial General Intelligence (AGI) Team leads the company’s development of artificial general intelligence—including building a family of new generative AI models that are more generalized and capable. AGI foundational models and services can be used across all businesses at Amazon. AGI Data Services is a key part of the AGI org providing data creation, curation, and analytics services to help develop, test, and train the AI models. This TPM role’s scope includes defining strategy, processes and requirements, and leading cross functional development teams from design through delivery. You will be accountable for driving the entire product lifecycle, from platform product definition through specification, coding, quality assurance and launch to the world. Most importantly, you will influence engineering teams to build the right solutions. You will be also responsible for creating leverage by ensuring capabilities are reusable and scalable to world-wide legislative changes. This position involves regular communication with senior management on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential. Key job responsibilitiesThe Sr. Technical Program Manager will interact with product management, FA/BA, cross partner teams, multiple stakeholders and leadership to deliver complex projects and programs. The person will anticipate bottlenecks, provide escalation management, make trade-off decisions, and balance business needs versus technical constraints.The person should have technical skills to provide solutions, design, build, and deliver it. This may include leading distributed technical teams to manage development, configuration, maintenance, administration, and integration with other systems. Successful candidates will have a strong technical background, be detail driven and have excellent problem solving abilities. You will have a deep understanding of product design and implementation details and will successfully represent the technical team to senior leadership and customers. Your technical expertise and operational excellence will influence the team’s decisions and drive secure and robust solutions, which have great customer experience.A day in the life• Provide technical leadership by facilitating solution/design/architectural discussions; find and research ways to utilize the tech Platform improving processes, productivity and scale.• Work closely with end users, product owners and BA/FA teams to bridge the gap between business and technical requirements and constraints.• Facilitate and oversee architecture review sessions to ensure design and configuration is consistent across the applications and standards have implemented.• Provide expertise on capacity management, level-of-effort estimation, task tracking and assignment.• Collaborate with partner teams to define deliverables, roadmaps, accompanying documentation for projects and programs.• Work with a cross-functional scrum teams to deliver projects in iterative release cycles.• Identify, anticipate, assess, track and mitigate issues, risks, roadblocks and escalations at multiple levels.• Create, maintain and communicate project status, metrics to stakeholders.BASIC QUALIFICATIONS- 3+ years of technical product or program management experience- 3+ years of software development experience- 7+ years of working directly with engineering teams experience- 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience ...

The Artificial General Intelligence (AGI) team is looking for a seasoned TPM to play a pivotal role in the evolution of Alexa. You will work closely with science, engineering and product teams across Amazon. You will get to work with state of the art technologies to accomplish this vision. The right candidate will enjoy finding solutions to hard problems, possess a strong technical program management background, will have demonstrated experience leading large programs with a well-rounded technical background in software development. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Interested in working with the latest technology in the cloud computing space to impact millions of people? The Joining Amazon Technology team is building cutting edge solutions to revolutionize the way we onboard 2.8 million Amazon new workers a year in over 60 countries. We do not depend on third party monolithic HR systems. Our software products use Amazon Web Services to intelligently work through the complexity of country and role differences, and ensure new hires start successfully on Day 1 with delightful onboarding experiences. We enable all Amazon business' success to onboard new workers to meet dynamic business and market demands, and country and region holiday and prime day retail lifecycle spikes. Our mission is clear: We seek to be the most technically proficient HR organization in the world.The Prestart Domain team is the core of the end to end Joining Amazon experience, responsible to handle 100% global hiring traffic from various recruiting sources. All subsequent onboarding and HR processes depend on the HR profiles and related data Prestart systems ingest into the HR system. It is core to the success of the Joining Amazon journey as well as employee journey. Key job responsibilitiesAs a Sr. Technical Program Manager on the PreStart team, you will manage the Joining Amazon AI programs and 3rd party software migration programs, which span over 10 dependency teams. You will work with contingency teams to collect the necessary data for AI models, work with joining teams to produce and consume the results, and work with platform teams (e.g. MyHR and AtoZ) to serve the results to customers. You will need to make tradeoff decisions with the cross-functional teams to balance short-term and long-term needs, and escalate issues effectively to find paths forward when teams are blocked. You will be responsible for negotiating resources and priorities with engineering teams, product teams and service teams to unblock development and increase delivery speed. Moreover, you will identify simplification and improvement opportunities across the Joining teams to build a better customer experience, rather than just lifting and shifting the legacy functionality.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Interested in helping to define Amazon's first impression for our new employees? Our mission is to create a seamless, intuitive, and exciting on-boarding experience for incoming Amazonians. Join us as we build a delightful mobile and web experience integrated with internal and external systems, so employees don’t have to go through hoops to start their Amazon journey. No employer has ever done this level of experience or personalization before and we are breaking new ground.Mentorship & Career Growth: Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.Work/Life Balance: Our team also maintains an inclusive team culture, and we put a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success.We are looking for a passionate, results-oriented, and creative technical program manager to define and deliver innovative solutions for the Joining Amazon Tech team. The candidate should understand system design and service-oriented architecture, thrive in a fast-paced environment, be comfortable with ambiguity, and lead cross-group teams across Amazon, on an unbeaten path. The candidate should be able to recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions.Successful candidates will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. They must have experience working on complex software systems in a customer-centric environment, driven cross-group teams spread across multiple geographies and handled communication from technical developers to senior VPs.Key job responsibilitiesAs a Sr. Technical Program Manager, you'll orchestrate the delivery of high-impact, cross-functional product initiatives while adeptly juggling multiple concurrent projects. Your exceptional organizational and communication skills will be instrumental in navigating ambiguity, identifying challenges, and crafting innovative solutions. Cross-team coordination, project management, executive communication, and presentation prowess are essential for success in this role.- Spearhead the seamless delivery of large-scale, highly cross-functional product initiatives while meticulously tracking and managing a portfolio of smaller projects simultaneously.- Drive strategic cross-functional planning by collaborating closely with product managers and engineering leads. Lead the discovery and prioritization processes, developing comprehensive program plans encompassing roadmaps, dependency mapping, and resource allocation.- Critically analyze feature requests to uncover the underlying true requirements. Recommend alternative technical approaches and lead engineering efforts to meet aggressive timelines while ensuring quality.- Communicate plans, statuses, and critical updates to executive management with clarity and effectiveness, leveraging outstanding presentation skills.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The team, within the Alexa-Conv A Modeling&Learning in Amazon, is seeking an experienced Support Engineer to join our dynamic team. In this role, you will play a critical part in enhancing customer experience through triage of defects and analyzing customer feedback, primarily focusing on Large Language Models (LLMs). The Support Engineer will:- Build a thorough understanding of system components and behaviors, and mechanisms/methods for addressing improvements- Identify and escalate system defects, trends, opportunities and to implement improvement to the system- Collect the appropriate information to satisfy the requirements of each investigation and to create relevant reports and recommendation for solution- Deliver high quality data output under a tight deadlines covering unique data analysis requests from a range of customers- Dive deep into ambiguous issues and implement solutions- Contribute to process improvements to reduce handling time, data output, and faster solution for customersIn addition, the Support Engineer will have strong machine learning background and hands-on-experience with LLM, quickly understand changes in response to customers’ requests and adjust workflows accordingly. The Support Engineer must have a passion for data, efficiency, and accuracy as well as:- Proactive in addressing issues and problems and an ability to work autonomously, with minimal or no direction- Be comfortable working in a fast paced, highly collaborative, dynamic work environment- Support several projects at one time, and to accept re-prioritization as necessary- A history of successfully keeping up with high levels of ambiguity, changing project conventions, and shifting prioritiesBASIC QUALIFICATIONS- 2+ years of software development, or 2+ years of technical support experience- Bachelor's degree in engineering or equivalent- Experience troubleshooting and debugging technical systems- Experience in Unix ...

Amazon Robotics is building new automation systems which will transform warehouse operations. The team is seeking a talented and motivated System Development Engineer to design and develop controls for the integration of robotics systems and industrial automation equipment.The System Development Engineer will be responsible for designing, developing, integrating, troubleshooting, and optimizing various automation solutions, while acting as an integration resource for our internal product development teams, and on behalf of our global Amazon customers.Key job responsibilities- Design, simplify and continuously improve system controls architecture including machine control code, networking, electrical design and safety design - Develop controls code utilizing structured text and ladder-logic on CodeSys and Studio 5000 platforms - Identify and implement system optimizations - Contribute to value engineering of the system’s electrical and controls hardware components - 50% travel expected to support onsite system testingIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!To apply for this role, candidates must initiate an informational meeting with the hiring manager by clicking the "Request Informational" button at the top of the job listing.BASIC QUALIFICATIONS- 5+ years of systems design, software development, operations, automation, and process improvement experience- 5+ years of control system working experience in PLC-based controls design, development, implementation and support- 5+ years machine control code development experience with practical experience in structured text and/or ladder-logic- Experience with Allen-Bradley PLCs, Siemens PLC and Soft PLCs/IPCs- Experience deploying and supporting industrial automation products at scale- Experience utilizing software development best practices for code management and code reviews ...

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.The WW Technology Deployment org is seeking a talented and solutions-oriented NPI engineer to contribute to delivering transformational innovation to the business. You will be part of a team with the mission to ensure that robotics technologies maturing through the development pipeline are vetted and tested to identify and resolve issues upstream before deployments at scale.Key job responsibilitiesThis role is a key part of a technical team, with the following responsibilities:• Participate in strategic Deployment Readiness projects with significant technical depth and breadth;• Proactively engage and interface with field deployment and hardware design teams to bridge the gap in product design and deployability;• Define deployment metrics• Validate and provide feedbacks to deployment models; contribute to the development of practical modeling and analysis tools• Leverage the lab to conduct in-depth and controlled experimentations to improve deployment rate, efficiency, and scalability; drive fast-paced development cycles• Conduct field trials, collect and analyze data to measure deployment process performance and evaluate scalability; identify bottlenecks in deployment processes• Propose, validate, and document best practices;• Troubleshoot equipment and process issues;• Ensure compliance with safety and quality standards;• System design, implementation, and integrationA day in the lifeAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.BASIC QUALIFICATIONS- • BS in Computer Science, Electrical, Manufacturing, Operations Research, Industrial or Software Engineering, Physics, or equivalent through experience;- • 7+ years relevant experience in engineering, with at least one position in team leadership roles- • Familiarity with one or more programming languages (e.g. python, Matlabs);- • Experience with systems testing and validation, including end-to-end system integration;- • Ability to learn quickly and prioritize complex workstreams;- • Excellent written and oral communication skills. ...