As a member of the Workplace Trust team, you will play a key role in operationalizing privacy across Amazon’s global employee, candidate, and contingent worker populations. This includes engaging with multiple stakeholders across the enterprise to help ensure compliant outcomes. You will be responsible for consulting with key stakeholders to drive alignment with global privacy regulatory requirements, including GDPR.
In the execution of Amazon’s global privacy obligations, you will rely heavily on your subject matter expertise, as well as your project management, analytical, and relationship building skills to develop and deploy innovative strategies for data protection.
The identified candidate will demonstrate proven experience to: support diverse stakeholders; evaluate control effectiveness; manage the execution of large, complex projects; improve process efficiency and scalability; understand levels of potential risk and how to address them; provide in-depth consultation; and have the ability to synthesize diverse data to identify patterns, draw conclusions, and prioritize remediation efforts using risk management concepts.
The ‘day-to-day’ aspect of this role will be to manage the team who reviews internal Amazon systems for compliance with global privacy obligations. You will be the point person for escalations, understanding the 'why and how', and putting in place a root cause fix. You will be responsible for identifying areas of friction and owning projects to reduce friction, clearing roadblocks your team may face in their roles. You will have assigned goals, aimed at strategically and operationally advancing privacy across Amazon, and lastly, you will be required to identify other areas of strategic improvement, understanding them fully and driving progress along the way.
The successful candidate leverages their background in compliance program management, data protection, records management, human resources, data governance, and/or data modelling to implement privacy controls across the internal technology ecosystem.
Key job responsibilities
Consult with global legal, finance, benefits, IT, information security, and HR policy, process, vendor, and application owners to ensure that sound protocols are in place to mitigate privacy risks.
Monitor known and emerging risks, measure internal control effectiveness, and develop and own action items to remediate identified risk issues.
Socialize and secure commitment for remediation and risk management strategies.
Create and execute project plans to achieve the defined deliverables.
Develop deep knowledge of employee privacy obligations and data privacy processes and solutions utilized by Amazon.
Consult on the development of business requirements for new system implementations and enhancements.
Draft written narratives to communicate obligations, risk analyses, and recommendations.
Inventory risk and compliance obligations in a governance, risk and compliance (GRC) system framework.
Prepare other supporting documentation such as manager and employee communications, FAQs, and standard operating processes.
Respond to questions and troubleshoot issues.
Manage other risk and compliance related projects as needs arise.
Ability to travel up to 10% including international destinations (post-COVID).
BASIC QUALIFICATIONS
Experience in an HR, privacy, legal, compliance or risk management role
Program management experience, including change management, project management, stakeholder management, user training, and communications
BA/BS degree or equivalent experience
PREFERRED QUALIFICATIONS
Experience with GDPR, CCPA, LGPD, India’s PDP, German Works Councils and other privacy regulations
7+ years of experience in an HR technology, compliance, or risk management role
Advanced degree in a related area (MBA or JD)
Experience working in a global, large-scale, complex, and fast-paced environment
Ability to work in an ambiguous environment and drive forward results
Problem solver, able to troubleshoot issues independently or escalate when necessary; sense of accountability and sound professional judgment
Proven analytical capabilities; experience with large amounts of data and in developing audit reports, metrics, and reporting mechanisms
Experience defining technical requirements and specifications, writing policy, and adapting requirements to technical and business needs
Excellent written and verbal communication skills
Management and leadership experience, either remote or in person
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.