Inventory Support Tech, Avengers

This role is with our AWS Outposts Operations team – delivering a new way for Infrastructure to be delivered to our customers. AWS Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can now use the same AWS APIs, tools, and infrastructure across their on-premises and the AWS cloud to deliver a truly consistent hybrid experience. The provided AWS Outposts infrastructure is fully managed, maintained, and supported by AWS directly to deliver access to the latest AWS capabilities for our customers.
We are looking for a results-oriented individual to support Outposts operations to ensure a high level spare parts availability and assisting the supply chain team to ensure that customers’ expectations are exceeded. The candidate will work directly with internal customers to order, transfer, and manage Outposts spare inventory for customers in a timely manner and across global locations.

The Inventory Support Tech at times will be the first point of contact for our Outposts Operations team worldwide. This role will require a good ability to clearly communicate with teams who require actions be taken on very short notice. Working as part of a global team, processes are standardized globally and ensuring that this process standardization is maintained is critical for success.

The ideal candidate is a self-starter, possesses strong verbal and written communication skills, and has strong attention to detail. You must be able to work independently and generate high-quality work in an ambiguous environment. You must have a professional demeanor and be able to communicate appropriately with people at every level, from technicians to upper management. Operating in a fast-moving and sometimes ambiguous environment you will be required to work autonomously taking full control and responsibility for achieving business objectives. This role provides a real opportunity to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. It will be critical to embrace and model Amazon’s Leadership Principles and have a “get it done” mentality.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.



Key job responsibilities
Ordering of data center hardware components
Purchase order tracking and consolidation
Manual receipt of ordered components in internal ordering database
Spare part inventory tracking and replenishment
Order approvals tracking and communication
Initiate transfer of assets process as needed
Monitor and report shipment issue alerts (eg. delays, cancellations, expeditions)
Handling and distribution of needed shipment labels (for new equipment as well as returns)

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.