Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.
At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.
A proactive automation controls and technical support role for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs.
Key job responsibilities
Responsibilities include, but are not limited to
- Coordinate and plan work activities for the Control Systems Techs/Leads to accomplish goals and objectives of North America Customer Fulfillment teams
- Work closely with building Operations, Operations Engineering, FC Start up Team, AFT Software teams, ACES team, and Safety in supporting MHE systems optimization and project implementation
- Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
- Monitor MHE metrics and partner with maintenance/operations for system performance issues and provide analysis across all operations.
- Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, troubleshooting locally and remotely and repair all hardware or controls software systems within the building
- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
- Mentor Control System Technicians (CST) and Control System Leads (CSL) within your assigned building
- Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents
- Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems
- Perform, Utilize, and provide analysis building System Assessments to assess material handling system performance
- Partner with other building Operations leadership, equipment vendors and parts suppliers to plan and coordinate new technology installations. Act as the technical consultant for capital projects inside the building
- Utilize building network support resources for guidance and assistance, and provide assistance to peers, as needed
- Communicate technical issues and project timelines with building leadership, operations and the maintenance team. Explain production impacts
- Assist with skill assessments for the Technical positions within building operation maintenance teams
- Handle flexible work load which may come from management or other operations
- Participate in AE conference calls and coordinate with AE central team to complete all tasks required
- Provide weekly site controls reliability information to AE central team
- Travel up to 20% post-launch
- 50% or more travel requirement pre-launch to complete various building launch and training tasks.
At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!
BASIC QUALIFICATIONS
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in PLC based controls design, development, implementation and support
PREFERRED QUALIFICATIONS
- Experience in dealing with material handling, flow and capacity
- Experience with Industrial control systems, both hardware and software
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.