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Come build the future with Amazon Global Air!A part of Amazon’s transportation solution, Amazon Global Air provides an exhilarating, customer-centric transportation option to safely and efficiently deliver goods across long distances. We’re defining the future of air cargo through a talented, diverse team, leveraging innovative technologies and a sustainability-aware mindset to solve large-scale challenges. Ready for your career to take off? Fly Amazon!#AmazonAir #FlyAmazonKey job responsibilities- Support, mentor, and motivate your team- Manage safety, quality, productivity, and customer delivery promises- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs- Work in an environment where the noise level varies and is subject to variable temperatures and weather (Air gateways include outside loading departments/ramp loading)- Supporting all safety programs, OSHA and Air Carrier FAA compliance to ensure a safe work environment for all AssociatesA day in the lifeAs an Area Manager, you will lead a team of hourly employees and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Depending on the type of job, you will be required to engage in physical warehouse and ramp activities given reasonable accommodation. The ambiguity of this role allows for creativity; you’re able to invent and enhance safer processes within aviation, all while building and maintaining a great work place for yourself and your direct reports. You will have the opportunity to influence others to enhance our Air network and develop your career on Amazon’s fastest growing and evolving team!Eligibility requirements- Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.- This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.Temperature in the Air Gateway may vary between depending on outside weather conditions and will fluctuate depending on the season and daily weather conditions. You may be working outdoors your entire shift. The ability to work outdoors in a variety of weather conditions is a must.Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Reliability, Maintenance, and Engineering (RME) is hiring for a Controls Technical Trainer. At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.This role is responsible for conducting training and evaluation of training programs. Training coordination will include communicating with appropriate RME business unit, operations management, and the training team to ensure that all training sessions are conducted on-time and to standard. Responsibilities of this position also include delivery of instructor-led training classes for new hires, new skills (cross-training) and technical training refreshers as necessary. The person hired for this role must be able to manage the learning environment and report on testing results.In addition, the Trainer will support the development of training materials. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess impact of technical training on RME business KPIs. In order to be effective, the candidate should have completed post-secondary technical education, certification or other relevant credentialing programs for the role. In addition, successful candidates have prior practical experience which enables them to deeply understand and relate to the technical content and their audiences. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.Key job responsibilities• Put health & safety best practices first in all work carried out ensuring compliance with all health & safety standards and regulations.• Serve as the technical and professional example for all technician’s in the RME organization.• Facilitate instructor led training, both in-person and remote, with safe work practices.• Travel to sites (as required) to deliver training at field locations with safe work practices.• Capture learner feedback through course surveys and provide direct feedback to drive course/program continuous improvement.• Develop training plans and technical training materials to raise the bar for RME’s technical learning programs.• Develop trainee evaluation exercises that achieve successful learner knowledge transfer.• Work cross-functionally with local and central RME, Operations, WHS and other partner teams.• Carry out planned preventative maintenance on the full range of equipment within the Center of Excellence home site.• Champion continuous improvement projects and standardization in the CoE space.• Administer LMS and CMMs tasks such as scheduling, registrations, and labor booking.• Support logistical coordination of training activities and remove barriers for customers/trainees.• Meet all performance deliverables including individual RME training compliance.• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.About the teamThe vision of the RME L&D team is to deliver world class technical training, and assist in establishing a safety-first reliability and precision maintenance work culture maximizing the capability of the Fulfillment & Logistics networks across global business units at Amazon. RME Technical Trainers are not only the face of the RME L&D team, but the entire RME organization and as such conduct themselves with outstanding professionalism.BASIC QUALIFICATIONS- Experience as a trainer and ability to manage a classroom of learners- • Advanced knowledge of automation and control systems, such as programmable logic controllers (PLCs), human-machine interfaces (HMIs), and supervisory control and data acquisition (SCADA) systems.- • Experience in advanced automation and industrial control systems for material handling equipment, including PLC programming, servo and variable frequency drives, vision systems, and electrical distribution systems; able to troubleshoot, recover from breakdowns or implement system work-arounds to maintain equipment production.- • Experience conducting planned maintenance, repairs and replacement of control cabinet components such as motor controllers, inverters, power supplies and industrial computers.- • Skilled in both electrical and mechanical disciplines; proficient in interpreting both mechanical and electrical drawings.- • Experience developing training materials, job aids and online tutorials.- • Excellent communication skills for the purpose of knowledge transfer and skill development.- • Excellent coordination and organization skills; able to work together with internal business partners and field leadership to deliver successful training programs.- • Experience with planned preventative maintenance systems.- • 3+ years of Microsoft Office products and applications experience.- • Has received formal training or accreditation in industrial controls/automation, mechatronics, electrical, mechanical or other related disciplines. ...

The Amazon Employee Relations team supports Amazon North America operations employees and field leaders and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to i) quickly assess data, workplaces, behaviors, and relationships to identify risks and gaps in the work environment; ii) develop and execute sustainable, scalable initiatives, mechanisms, and programs that affect long-lasting changes at all levels; iii) influence leaders to win alignment, support, and change agents; and iv) work on centralized team with ER professionals. The Principal will possess significant employee and labor relations expertise, excellent judgment, and highly-developed analytical and communication skills. The Principal will report directly to an Employee Relations Director and serve as a key member of the North America Employee Relations leadership team. This is a full-time position that may require travel, up to 20% of the time over the course of the year to the various Amazon locations.Must sit out of KCVG (Erlanger Kentucky) Key job responsibilities- Risk Detection and Mitigation: Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs - Crisis Management: Work reactively on crisis-oriented issues under extreme time limitations while exercising excellent judgment and leadership - Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee and contractor experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and move solutions from concept to execution - Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Design solutions for a single person, station, or situation then translate, design, and launch sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 10+ years of relevant experience in employee relations, labor relations, labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short term assignments within Amazon employee relations - Demonstrated experience producing executive level written materials and presenting before executive audiences - Experience supporting large hourly workforces highly desired - Successful record of creating, improving and executing programs at scale - Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience • Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures• Maintain and troubleshoot all conveyor systems in the building• Lead and audit preventative maintenance procedures• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.• Create and close out work orders with data including labor hours, equipment maintenance and parts used• Maintain a positive working relationships across all of the Amazon Operations facility• Develop training plans for service technicians• Develop work plans for emergency repair of critical assets• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years of experience demonstrating Safety Standards- 3+ years of experience in troubleshooting and diagnostics of MHE systems ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete responsibility for inbound, outbound, package sortation and ramp operations or a functional process responsibility within the hub on a specified shift or across multiple shifts. Responsibilities: • Lead and manage the outbound, inbound, package sortation and ramp operations within the Air Hub• Responsible for the overall safety, quality, performance and customer experience of the shift. • Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.• Accountability for meeting and exceeding operational goals. • Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.• Mentor, train and develop teammates for career progression and learning • Ability to develop and share best practices across the shifts and network.• Develop and implement processes required to support hub launch. • This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment. Additional Job Elements: • Lift and move totes up to 49 pounds each • Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the building and around area with great frequency; facilities are over a quarter mile in length • Must be able to stand/walk for up to 10-12 hours• Should be able to work in environments (building and ramp) with variable noise levels, lighting conditions and temperature variation • Able to access all areas of building; ascending and descending ladders, stairs, gangways safely and without limitationEligibility Requirements: •Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).•Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.•This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon AIR personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.BASIC QUALIFICATIONS• A completed Bachelor’s Degree• Direct experience managing and leading an operation (Gateway, Warehouse, Ramp, Fulfillment Center, Sort Center, etc.) • Experience with performance metrics, process improvement, and Lean techniques (how, when, who)• Candidates must be able to work overnights and may be required to work weekends ...

RME - Learning AmbassadorReliability, Maintenance, and Engineering (RME) is hiring for RME Technical Trainers to join the RME Technical Learning Team! At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. We continue to develop technical courses, skills-based training, practical exercises and assessments for our Maintenance teams who maintain equipment within our Fulfillment, Transportation, and Global Specialty Operations (GSO) centers. We have adopted a blended approach by mixing both instructor-led, web-based and skills-based (practical hands-on) methods of delivery. Key Responsibilities: · Travel to sites to deliver technical training on MHE and Robotics assets · Develop training plans for service technicians · Develop and maintain technical training content and deliverables · Administer LMS tasks such as schedule sessions, register participants and instructor resources · Partner with learning strategy team to preserve consistent program experience for all learners through defined curriculum, milestones, and interactions · Develop and document workflows and processes · Provide content and class feedback to learning strategy team to drive improvements · Coordinate local logistics · Ensure conducive learning environment and facilities · Mentor technicians by motivating, providing guidance and directions to help them achieve their goals · Develop and maintain good working relationships across all levels in the organization · Provide enriched feedback to enhance individual performance · Work all days and shifts, including overtime (24 hours a day, 7 days a week operation, including holidays)BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- 4+ years of conducting predictive and preventative maintenance procedures experience- 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience- 4+ years of reading blueprints and electrical schematics experience- 4+ years of demonstrating safety standards experience- 3+ years of troubleshooting and diagnostics of material handling equipment (MHE) experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Experience in automated conveyors systems and controls, electrical and electronic principles, preventative maintenance procedures, blueprint and schematic reading, industrial electrical, industrial controls, industrial electronics, Programmable Logic Control (PLC) programs, National Electrical Code (NEC), work order management- Experience using CMMS (Computerized Maintenance Management Systems) to plan proactive maintenance and record reactive tasks ...

Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.Key job responsibilities-Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.-Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.-Develop and implement Reliability plans that support increasing the Uptime of the facility-Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.-Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.-Provide oversight for budget development and execution, and capital planning.-Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.-Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.-Leverage the entire maintenance team for the benefit of the North American network.-Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.-Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.-Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.-Help create a world-class Maintenance organization.-Be willing and able to relocate for the needs of Amazon.BASIC QUALIFICATIONS- BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.- Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.- Experience leading change and maintenance teams in multiple site environments.- 7+ years’ experience managing employees and their performance. ...