About the Role:
As a Senior Automation Engineer, you will play a crucial role in maximizing equipment reliability and operational performance in our fulfillment centers by providing proactive controls automation and technical support. Your expertise will be essential in troubleshooting complex control systems, analyzing performance metrics, and driving continuous improvement initiatives. You'll mentor junior engineers and lead cross-functional teams to optimize material handling equipment (MHE) systems, implement innovative projects, and develop system design improvements to enhance site throughput. You'll work with state-of-the-art technology, including conveyors, sortation systems, scanners, cameras, print and apply systems, and SCADA devices and programs. Through your technical leadership and design optimization efforts, you'll directly contribute to ensuring our customers receive their orders with Amazon's signature speed and accuracy while building team capabilities and driving operational excellence.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire-resistant daily wear and composite toe safety shoes for your safety!
Key job responsibilities
Responsibilities include, but are not limited to:
- Serve as the site expert for maintaining automation systems critical to operations
- Collaborate with building Operations, Operations Engineering teams, FC Start-up Team, AFT Software teams, ACES team, and Safety to support MHE systems optimization and project implementation
- Understand, maintain and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
- Monitor MHE metrics and partner with maintenance/operations to address system performance issues and provide analysis across all operations
- Provide second-level escalation support to site technicians and automation engineers, both locally and remotely
- Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation.
- Facilitate Failure Analysis and Incident Review processes to drive continuous improvement
- Perform and analyze building System Assessments to enhance material handling system performance
- Communicate technical issues and project timelines clearly to building managers, operations staff and maintenance teams
At Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!
BASIC QUALIFICATIONS
- 4+ years of PLC programming experience
- 2+ years of PLC/SCADA integration experience
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 5+ years of professional or military experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
PREFERRED QUALIFICATIONS
- Experience with electrical theory, robotics, controls components and automated equipment
- Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
- Experience identifying, maintaining, troubleshooting, and modifying Motor Controls including motor starters, Variable Frequency Drives, DC drives, and standard electrical components
- Industrial electrical hands-on experience and troubleshooting, including 480V 3-phase, 110 VAC, and 24VDC systems
- Experience interpreting, modifying, and developing mechanical and electrical drawings
- Experience identifying, maintaining, and utilizing SCADA systems and KPIs
- Experience with programming software such as RSLogix5000 studio, FT View, and other controls software platforms
- Reasoning, analytical and problem solving skills.
- Experience acting in a team lead capacity, supporting, training, and mentoring less experienced automation engineering professionals
- Ability to interpret and understand policies and procedures and relate them to others
- Systems controls design or programming experience
- Systems integration experience
- Field service engineering experience
- Systems trainer or training experience
- Experience supporting a wide range of different conveyors and sortation systems
- Excellent written, verbal and customer service skills
- Proven history of remote technical phone support
- Experience with advanced automation controls systems
- Experience with industrial robotics
- Experience with Automated Storage and Retrieval Systems (ASRS)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.