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Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- Experience in digital advertising and client facing roles- Experience with annual brand and media planning- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)- Experience in digital advertising and client facing roles with a focus on data analysis- Experience owning relationships with programmatic decision makers- Experience with annual brand planning and media planning- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- Bachelor’s degree in marketing, communications, or equivalent work experience- Fluency in English ...

Amazon is seeking a highly experienced Project Manager to support fast paced new business fulfillment operations. Successful candidates will be natural self-starters who are comfortable leading large, complex facility projects. Your superior communication skills, including the proven ability to effectively manage, influence and negotiate with external/internal business partners will be utilized in order to meet organizational capacity demands. This individual will coordinate the resources required to launch new fulfillment centers with the goals of: achieving timelines, staying within budget, driving standardization and consistency within our network. Ideal candidates will have experience managing large capital projects with a minimum budget of $10M and ambitious schedule commitments.Do you know how to filter extraneous information in the face of adversity (scope change) while keeping your composure? Can you excel and remain flexible in the height of ambiguity while making sound business decisions? If so then this role is for you! In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams and individuals at all levels of the organization. Keeping an open mind, sense of humor, drive-and-ambition will help you keep innovative in our culture. This will be an exciting career for you if you possess a high level or autonomy and integrity while managing a variety of job responsibilities. You will be part of a high functioning team that is interconnected and supportive of each other to help complete multiple, complex and high capital projects simultaneously. Ultimately, what you’ll experience from this opportunity is a high level of gratification and a sense of accomplishment knowing that you have made an impact on future Amazon shipments.BASIC QUALIFICATIONS- Bachelor's degree- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Sales Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As a Sales Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Sales Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions with revenue experience• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop omnichannel media plans, campaign strategies, and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 2+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Ads is seeking a Senior Programmatic Solutions Consultant to join our team supporting Amazon DSP customers.Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.As a Senior Programmatic Solutions Consultant (Sr. PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Senior Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.A typical Sr. PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. Sr. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.Key job responsibilities- Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives- Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices- Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations- Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)- Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersAbout the team- Here at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. - Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.- Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 6+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- Experience in a client facing consultative role working with large, complex enterprise customers- Experience owning relationships with programmatic decision makers- Experience with annual brand and media planning- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)- Experience in digital advertising and client facing roles with a focus on data analysis- Experience creating processes and improving tools with measurable impact on advertisers- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- Proficient oral and written communication skills with ability to establish credibility with technical and non-technical business owners- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines- Bachelor’s degree in marketing, communications, or equivalent work experience- Fluency in English ...

Amazon Ads operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s entire canvas, including but not limited to; Kindle, Fire TV, Prime Video Ads, physical stores and the Amazon Programmatic Demand Side Platform. We are seeking customer obsessed innovators, market disruptors and emerging technologist to deliver best in class products by offering unique solutions with relentless focus and customer obsession.As we continue to innovate, we are seeking a Sr. Account Manager to help brands successfully launch new products to market through effective full-funnel advertising strategies, on and off Amazon. The dynamics of developing and launching new products can make or break product success for our customers and is a costly and challenging task for brands to execute. The suite of solutions offered by Amazon are intended to right size these strategies for brands and position these products for successful discovery.We’re looking for a results oriented Senior Account Manager, New Product Campaigns (NPC)who is passionate about solving ambiguous advertiser business problems, and mitigating risks before they become roadblocks. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customers to facilitate them reaching their business goals. This role is highly collaborative, working with Clients, Creative, Senior Sales, Product, and Insights partners and will drive process improvement to gain efficiency and foster collaboration. The Sr. Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop product recommendations grounded in performance data and insights• Own New Product Campaign reporting and optimizations• Develop campaign strategies and audience targeting recommendations for New Product Campaigns• Evaluate KPIs and optimize New Product campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on AmazonBASIC QUALIFICATIONS- 6+ years of digital advertising and client facing roles with a focus on data analysis experience- Experience with annual brand and media planning- Experience with Doubleclick (XSM, DFP), AdJuster or Salesforce ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. The global Sales Operations and Digital Analytics (SODA) team under Sales and Partner Enablement team (SPE) builds reliable data foundations and sales operation processes for sales teams to successfully function. This includes the design of the data infrastructure to track and attribute sales revenue, the segmentation model to prioritize advertiser accounts and service model, and the collection of processes to determine sellers’ books of business, sales goals and quotas. In this role, you will be a key member of the SODA team ensuring the Sales managers and Sales organization have the necessary information to operate and execute efficiently. You will design and coordinate sales workflows worldwide, from forward-looking design to execution. You will build scalable mechanisms to support business and operation processes. You will have strong oral and written communication skills enabling you to dive deep into the data to find answers, and to summarize the data into a logical analysis that ensures all stakeholders are informed. You will influence sales front-line managers, with a balance of backbone to enforce agreed upon decisions and adaptability to support strategic business changes. The candidate must be a strong leader, and will draw upon solid analytical, critical thinking, and problem-solving skills to effectively partner and influence Sales teams globally. You will need to have the ability to manage complexity, design, implement and execute processes and coordinate cross-functional teams to deliver on high standards. You will feel comfortable navigating ambiguity and solving complex problems, communicating effectively with partners, sales customers and leadership to drive results. You should have a proven work ethic, strong ownership and customer obsession. Key job responsibilities• Lead projects designed to improve operational and process efficiency. This will include accessing and analyzing data and working extensively with partner teams such as Finance, Tech Product and Sales. • Drive cross-functional coordination to deliver results based on a predefined timeline, mapping and managing the interdependencies and potential risks.• Support teams in responding to, investigating, managing and resolving complex and high-impact problems and escalations around data that impacts Sales. • Analyze existing process gaps, and develop solutions to close them. Drive towards simple, scalable solutions to difficult problems.• Work with our customers to gather and document business requirements, propose solutions, evaluate feasibility, and work with Product to prioritize features• Use high-level judgment to own complex decisions and escalate to leadership when required. • Project-manage multiple workflows and communicate complex analytical results, both written and verbal, in a clear and easy-to-understand way• Identify reporting issues, gaps in processes, and drive timely resolutionBASIC QUALIFICATIONS- 10+ years of Microsoft Excel experience- Bachelor's degree or equivalent- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent ...

Amazon Freight is a fast-growing startup, externalizing Amazon's transportation capabilities as a service. Amazon Freight provides truckload and intermodal services, on the world class network and capabilities currently used to operate Amazon’s own freight movements. As a Senior Account Executive, this role will oversee relationships with Amazon Freight’s largest Customers. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build and customize solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience. As the primary relationship manager, this role will be responsible for customer advocacy, collaborating to deliver on customer commitments, drive continuous improvement and create a high-performing profitable business with the customer(s). This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.Key job responsibilities• Own the primary commercial relationship with Customer's executive decisions makers. Responsible for building and managing healthy engagements that enable profitable business growth• Responsible for defining the account growth plan, collaborating with internal and external stakeholders to secure alignment, and execute the plan to deliver on business objectives• Identify new growth opportunities and define business plans to achieve goals• Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target financial outcomes• Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio• Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence• Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomesBASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (Financial Services vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required. Effective January 2, 2025, the in-office expectation at Amazon is five days a week on days when you are not traveling.BASIC QUALIFICATIONS• 5+ years of B2B sales experience • 7+ years of digital media ad sales experience • 5+ years of B2B sales across fortune 500 advertisers and agencies experience • Experience closing sales and revenue generation ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of Branding and Performance driven advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Fire TVs, Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Grocery Team, you will report to a Sales Manager and use your 7+ years’ of experience selling digital advertising solutions to the Fortune 500 C-Level and their ad agencies to successfully grow and scale the category’s domestic revenues. With your broad and long-standing client-side and agency relationships within the Grocery/CPG world, consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. As an individual contributor, you’ll be supported by our operations team and will benefit from working alongside the leadership team that has charted our explosive growth.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Ads. This is a key role in our recently formed Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving.Key job responsibilities* Establish and foster relationships with senior local agency leadership to drive top down account team influence and customer discovery.* Build relationships across buying, planning, account and executive teams by establishing expertise to act as a strategic partner, providing insights and relaying relevant guidance to the customer to meet shared objectives.*Drive partnership through scaled activation by providing service and support that enables agencies to grow their business with Amazon.*Invent and Simplify to develop strategies and process to provide scaled support for agency partners.* Act as single threaded owner for assigned local agencies to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Travel up to 50%BASIC QUALIFICATIONS* 5+ years of B2B sales experience * Experience with sales CRM tools such as Salesforce or similar software * Experience in account management and selling of digital media ...

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level.As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems.You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS• Master's degree in a quantitative field (economics, computer science, statistics, or equivalent).• 10+ years of experience applying ML to solve complex problems for large-scale applications.• Proven track record of hiring and managing science teams and delivering impactful results.• Expert knowledge of machine learning algorithms and techniques.• Project management experience for working on cross-functional projects.• Strong verbal and written communication skills. ...

Are you ready to lead the world's largest organizations through a software development transformation? Are you passionate about driving meaningful business changes through technological advancements? The Gen AI Next Generation Developer Experience (NGDE) organization is responsible for building tools and services that enable AWS customers to leverage foundation models to transform how they build applications on AWS with services such as Amazon Q Developer. Please see https://aws.amazon.com/q/developer/ for more details. We move quickly, experiment, and deliver new capabilities into the hands of our customers at a rapid pace. Join the Gen AI NGDE team as a Sr. Customer Advocacy Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesAs Sr. Customer Advocacy Specialist, you will lead the the effort in driving the development and adoption of the Gen AI Next Generation Developer Experience services through deep customer engagements. In this role, you would exhibit the advocacy and presentation skills of a traditional developer evangelist with the ability to gather customer and industry insight. The role provides a good balance between talking to customers and industry influencers to help them build innovative solutions and drive enterprise-wide adoption for the builder experience and working with AWS product teams internally to shape the product and processes. In this role, you’ll combine your unbridled passion and enthusiasm for developers with your unmatched creativity to generate grass-roots attention and support for the developer experience among strategic customers, key industry opinion makers and technologists. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience.Ideally, you’re someone who has background building tools and content for developers, and has an unmet need to seed developer communities and programs around a technology you heartily believe in. You have immediate credibility with developers at all levels, from students to CIOs. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement, you want to be out front leading it. If this sounds like you, this is your dream job.A day in the life* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and acting as a strategic advisor driving enterprise-wide adoption of Gen AI developer tools* Deliver compelling presentations, product demos, sample solutions and programs, events (such as Hackathons, GameDays), technical blogs, forum post updates, and discussions to drive initial and enterprise adoption of Gen AI developer tools.* Create, scale, and extend “train the trainer” models to drive expansion of Gen AI developer tools within enterprise customer organizations* Build and engage with C-level stakeholders to understand the value prop of the developer experience* Monitor customer health metrics and proactively identify risks or opportunities, implementing retention and expansion strategies.* Bring customer signals back to product teams to drive innovation on AWS product roadmaps. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- Bachelor's degree in science, technology, engineering, math, business or equivalent- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...

Are you ready to lead the world's largest organizations through their GenAI Journeys? Are you passionate about driving meaningful business changes through technological advancements? The Q Business and QuickSight organization is responsible for building tools and services that enable AWS customers can use natural language to build, discover, and share meaningful insights into their data, both structured and unstructured, in seconds, turning insights into impacts faster. We do with services such as Amazon Q Business and QuickSight. Please see https://aws.amazon.com/q/business/ and https://aws.amazon.com/quicksight/ for more details. We move quickly, experiment, and deliver new capabilities into the hands of our customers at a rapid pace. Join the Q Business and QuickSight org as a Customer Advocacy Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesAs Sr. Customer Advocacy Specialist, you will lead the the effort in driving the development and adoption of Q Business and QuickSight through deep customer engagements. In this role, you will exhibit the advocacy and presentation skills of an evangelist with the ability to gather customer and industry insight. The role provides a good balance between talking to customers and industry influencers to help them build innovative solutions and drive enterprise-wide adoption of these tools to help customers get better insights into their data. In this role, you’ll combine your unbridled passion and enthusiasm for helping customers with your unmatched creativity to generate grass-roots attention and support for the business efficiency among strategic customers, key industry opinion makers and technologists. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience.Ideally, you’re someone who has background building tools to improve business productivity, and has an unmet need to seed business users around a technology you heartily believe in. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement, you want to be out front leading it. If this sounds like you, this is your dream job.A day in the life* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and acting as a strategic advisor driving enterprise-wide adoption of Gen AI * Deliver compelling presentations, product demos, sample solutions and programs, events (such as Hackathons, GameDays), technical blogs, forum post updates, and discussions to drive initial and enterprise adoption of Gen AI tools. * Create, scale, and extend “train the trainer” models to drive expansion of Gen AI tools within enterprise customer organizations* Build and engage with C-level stakeholders to understand the value prop of the developer experience* Monitor customer health metrics and proactively identify risks or opportunities, implementing retention and expansion strategies.* Bring customer signals back to product teams to drive innovation on AWS product roadmaps. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...

Amazon Web Services (AWS) is seeking a member for the Strategic Customer Engagements (SCE) team. SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. SCE engages directly with customers and AWS leadership to drive cloud initiatives that will accelerate growth, increase efficiency, and unlock new business capabilities.By collaborating closely with our field sales teams, SCE Deal Specialist’s at AWS leverage their expertise in deal structuring, negotiating private pricing that drives sustainable growth and value for both our customers and AWS, and strategic methodologies to navigate customer pain points, gain credibility, and effectively partner with the sales organization. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders. We are a dynamic team passionate about managing transformational deals.As a Deal Specialist you will partner with AWS Service teams to develop commercial business models. You will inspire and influence AWS customers, field sales executives, and other internal stakeholders to empower our customers to address business challenges and develop innovative solutions. As a Deal Specialist you will create actionable strategies, develop and shape opportunities, and lead large, complex, or highly competitive deal engagements through negotiations and closure. This highly visible role will own alignment with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and enable private pricing, go-to-market, pan-Amazon, and other strategic relationships.Key job responsibilities• Act as trusted advisor and thought leader in the development of commercial strategy and deals: partner in the execution of the deal sales cycle for strategic commercial opportunities.• Partner closely with AWS Service teams to understand services and pricing: create frameworks that impact customer outcomes.• Inspire and influence key internal stakeholders, experts, and other indirect resources to remove barriers and achieve desired business outcomes• Advise and construct commercial deal terms: understand the competitive landscape and provide deal guidance• Facilitate alignment and effective AWS communication with internal and external stakeholders to resolve conflict and encourage develop productive interactions• Cultivate best practices through analysis and reporting in support of continuous improvementsA day in the lifeSCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities such as GenAI. This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE team and other Amazon and AWS stakeholders.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS• 7+ years demonstrated success working with customers on the structuring of substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure• 7+ years working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals• 3+ years financial modeling• Bachelor’s degree (or equivalent work experience) ...

Equal parts advisor and operating partner, Amazon’s team of Business Coaches (BCs) support our Delivery Service Partner (DSP) business owners as they build and grow independent last mile package delivery businesses. The Manager will lead a team of BCs dedicated to helping Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You'll DoAs a Manager, you will lead a team of 6-12 Business Coaches who each partner with 20-40 DSP owners assigned to delivery stations across a region. BCs on your team oversee a portfolio of owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. Together, you’ll provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also lead your team to collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The right leader will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.You will lead and develop a team that is consistently and effectively: - Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network- Guiding owners as they manage an array of financial and operational issues and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities, as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experienceKey job responsibilities- Hire and develop your team of BCs- Use expertise and judgment to determine the right goals, inform account management activities, and design long-term solutions- Work and lead both strategically and tactically- Define strategy in a sometimes ambiguous environment, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex problems/efforts, decisions, and escalations including diving deep to deliver results- Set and adjust priorities both independently and on behalf of the local team- Work collaboratively in a team environment in various stakeholders- Travel (~3 days a week); the role is based out of our Chicago Corporate Office (ORD10), but this individual will travel regularly to delivery stations to support BCs and DSPs in marketAbout the teamAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of work experience in account, relationship management, or retail/vendor/supplier management- 4+ years of experience building and leading teams of 6 or more directs ...

Are you a pragmatic leader who thrives on transforming ideas into reality with precision and purpose? Do you have a knack for cross-team coordination, simplifying the complex, and delivering reliable results? Are you eager for an opportunity to join a global team focused on driving value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer-obsessed CX Coordinator to join the Private Pricing Programs and Experiences (3PX) team. In this role, you will join a dynamic team to develop emerging products to drive innovation and automation in Private Pricing. The CX Coordinator, 3PX is responsible for managing the full lifecycle of complex, cross-functional programs with considerable impact across multiple organizations. This role requires scoping and creating project plans, developing repeatable processes, creating and managing metrics, coordinating and driving execution, and communicating to senior management on status, risks, and program and process changes. Through this work, you will play an instrumental role in building the Private Pricing Program brand, driving awareness and adoption, and increasing deal count and velocity.The ideal candidate works independently, seeking guidance as needed. With a solid understanding of the business problems, tools, workflows, and the inter-dependencies that pertain to Private Pricing, you make connections and make sure the right people are part of the conversation. You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You oversee gaps between teams, processes and systems, helping teams reduce exposure to failure risks and effectively communicate impacts. You measure success by impact (vs. size of effort), and continuously inspect both approach and output to incrementally raise the bar over time.Key job responsibilities• Define, create, and own project plans for project, portfolio, and product prioritization and implementation • Partner with leadership to define success metrics and criteria and align with internal stakeholders to achieve• Facilitate all operational checkpoint activities throughout the lifecycle of projects, proactively assessing and resolving project risks as they are encountered• Own communications and processes to continually update relevant business stakeholders of project status• Deliver on time, in budget, and ensure all projects meet success parameters and ROI targets stated in business case• Define, measure, and analyze post-launch metrics to continuously optimize design and end-to-end experienceA day in the lifeThis position requires the ability to work with minimal direction and network proactively. You must be comfortable working on multiple segments in parallel, which is why strong organizational skills with the capability to multi-task are critical. Amazon is a fast-paced and exciting environment. The ideal candidate will be comfortable with a high degree of ambiguity and will be able to thrive in a resource constrained environment.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 5+ years of Program and or Project Management Experience- 3+ years of experience in delivering end to end solutions- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Bachelors Degree ...

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in the Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across the Ozark region. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Key job responsibilities- Work both strategically and tactically- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholders- Strong interpersonal skills and experience managing and developing relationships- Excellent verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues- Travel (~3 days a week); the role is based out of our Chicago, ORD10 location, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in marketsA day in the lifeSenior BCs are responsible for the following key activities:- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experienceAbout the teamAt Amazon Delivery, our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of work experience in account, relationship management, or retail/vendor/supplier management ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering an array of digital advertising solutions that enable customers to find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, Twitch, Prime Video, and on millions of Fire TVs, Fire Tablets, and other Amazon devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive in our Consumer Electronics category, you will be responsible for selling digital advertising solutions to Fortune 500 customers and their ad agencies. You will focus on growing our customers’ business and scaling the category’s domestic revenues. With your long-standing client-side and agency relationships within the Consumer Electronics, PC and Wireless world, consultative approach, and deep understanding of the digital advertising landscape you will act as a strategic partner to your assigned clients with the support of our operations and leadership team.Key job responsibilities• Deliver the highest level of sales and customer service to our clients• Prospect, penetrate and create new relationships with clients• Drive deals to closure in a new business environment• Retain and grow revenue from existing advertisers• Understand Amazon's display advertising opportunities and tools to help build relevant advertising solutions for our advertisers• Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly and annual quota goals• Effective January 2, 2025, the in-office expectation at Amazon is five days a week on days when you are not traveling.BASIC QUALIFICATIONS• 5+ years of B2B sales experience • 7+ years of digital media ad sales experience • 5+ years of B2B sales across fortune 500 advertisers and agencies experience • Experience closing sales and revenue generation ...

The Team: Innovation is part of our DNA! The Amazon Fresh Core Processes team is looking for a Sr. Program Manager that wants to join an ambitious and driven team that is changing the landscape of retail. This role includes up to 25% travel to Amazon Fresh Stores nationwide.The Role: As a Sr. Program Manager on the Core Process team, you are the glue bringing together cross-functional teams to deliver efficient, accurate, and simplified field processes for the stores. In this role, you will own the strategy, development, and deployment of the Wall to Wall (W2W) Inventory Process. Our ideal candidate will work back from core customer needs to develop new standard operating processes that improve efficiency and drive inventory accuracy. You will consistently work with external and internal stakeholder teams, including loss prevention, category, in-stock, supply chain, finance, external vendors, and the store teams that you will serve. You will use data to track the accuracy of W2W inventory and develop work-streams to reduce future inventory defects. Key job responsibilities• Drive the expansion, improvement, and simplification of inventory accuracy processes within Amazon Fresh stores• Innovate on behalf of your customers by identifying and building solutions to reduce labor hours, improve associate efficiency and improve inventory accuracy• Develop, test, and roll out new store processes and continuously maintain training and SOPs• Enhance and implement new associate tools and other tech that enable field ops success• Create and monitor metrics to demonstrate progress towards goals, provide new insights, develop business cases, and allow for regular updates to senior leadership• Monitor store’s compliance and progress on key performance indicators. Assess data to make decisions on process iterations• Regularly create detailed written updates and progress toward program goals up to a director and vice president audience• Managing cross-functional project teams while collaborating with key internal and external stakeholders to improve processes and communication mechanisms• Build respect and credibility with individual contributors, stakeholders, management peers, and executives• Spend ~25% of your time in the field launching, supervising, and iterating on new/improved processes BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Operations leadership experience (ideally in Retail stores)- 3+ years of experience using Microsoft Excel- 3+ years of experience successfully managing priorities and resources for customer-experience-driven project/program teams- Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment- Strong verbal and written communication skills- Self-motivated, able to work both independently and collaboratively within a team- Willingness to work 15-25% of your time traveling to stores. ...