Serving as a content and editorial lead, the Sr. Communications Manager is responsible for contributing to the internal strategic communications function, working closely with business stakeholders across Global Services, as well as PR, Marketing, Sales, and HR, to deliver creative and engaging stories across different mediums and channels. They work backwards from the needs of our internal customers and measure success through both quantitative and qualitative data points.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
Key job responsibilities
- Identify and own critical internal storytelling opportunities that support goals across the Communication team and Global Services at large, while emphasizing impact, creativity, efficiency, and speed.
- Serve as the team's primary editor and subject matter expert on journalistic best practices, implementing processes and mechanisms that ensure the highest quality standards are consistently met.
- Support business unit communication managers during high volume periods to provide additional content creation resourcing when necessary.
- Build compelling communications that capture attention across a variety of mediums and channels, including email, digital, video, graphic, and visual communications.
- Work closely with our Shared Services team to analyze data, assess content and channel effectiveness, and determine necessary continuous improvement efforts.
- Exercise high judgment and a flexible problem-solving approach to deliver results quickly in an ambiguous and evolving environment.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
BASIC QUALIFICATIONS
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- 5+ years of program or project management experience
- Bachelor’s degree in Communications, Marketing, or a related field with 5+ years of executive communications experience.
- Experience developing and delivering communication strategies, from audience and stakeholder analysis through implementation and success metrics tracking.
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- 3+ years of experience managing and developing people, either direct or matrixed reports.
- Experience managing multiple long-term communication plans, campaigns, and projects simultaneously.
- Demonstrated experience in stakeholder management.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.