Program Manager - Supplier Assurance and Development, AWS Health and Safety

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

This opportunity will own the AWS Supplier Health & Safety Assurance and Development Programs across the AWS supplier base worldwide. They will work cross functionally with suppliers, procurement, and operational teams to establish mechanisms and mental models for supplier selection, assurance, and development. This role will assure hired suppliers meet our expectations, are effectively onboarded, their performance is monitored on key metrics, and that they contribute to Amazon’s efforts to be Earth’s Best Employer.

Key job responsibilities
• Build and develop AWS Global Strategy for Supplier H&S assurance and development.
• Develop a deep working relationship and partnership with legal teams, business units, procurement teams and operational H&S teams.
• Develop and deploy associated programs, tools, and dashboards to manage supplier H&S performance across three procurement organizations.
• Improve upon prequalification, requalification, and evaluation processes. Providing performance data through mechanisms that drive year over year improvement.
• Establish supplier onboarding mechanisms which guide suppliers through AWS H&S management system expectations regarding leadership, planning, support, operational controls, performance monitoring, and continuous improvement
• Secure agreements and develop strategies with procurement organizations for supplier/commodity assurance and development initiatives
• Coordinate global efforts or campaigns to highlight suppliers who insist on high standards in H&S, and facilitate collaboration events which share best practices and lessons learned
• Own the H&S safety management program for Vendor Management, including global updates using PRFAQ.
• Establish mechanisms for procurement teams to equip them with health and safety data for supplier business review sessions
• Serve as H&S Program liaison for contractor outreach, communications, and with Amazon.com World Wide Operations Contract Risk Management Team.


A day in the life
You will own the global function for how AWS manages the H&S of suppliers working for us. You will use data and anecdotes from programs like Avetta to provide intelligence to business leaders on supplier performance. You will recognize trends, launch initiatives to address risks, and automate mechanisms for the businesses to monitor supplier performance.

You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in interfacing with suppliers in person and through approved channels. You must have diplomacy, patience and tact to earn trust with internal partners.

About the team
You will be integrated with a global network of H&S professionals including program specialists, regional safety managers, and regional safety engineers in operational teams.