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Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their datacenters.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. AWS is focusing on bringing even more of our innovative products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer’s workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC)).This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a SCE ACDC Deal Lead, you will be responsible for developing the end-to-end holistic project strategy, including the implementation, modernization and value proposition to accelerate the customers AWS cloud adoption, and building a compelling business case for the Customer’s C-Suite. In addition, you will be responsible for managing the end-to-end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, AWS Partners and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Open to Hire out of any AWS Hub Location.Key job responsibilities* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals* Develop the optimum implementation strategy for the customers to accelerate move to the cloud and this cover a 360 view of the project including but not limited to: 1) identify with the ProServe or partner team the optimal migration project balancing the re-platforming, modernization and refactoring needs 2) identify a mitigation plan for other direct or indirect blockers (e.g. internal team skillsets and training, assets or other contractual dependencies) and 3) identify the drivers to improve the holistic business case for the customer enabling a faster move to the cloud.* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals* Qualify and shape the customer business case to ensure viable deal commercials for all stakeholders*Contribute to developing AWS’s value proposition and solutions*Drive revenue growth and Cloud adoption*Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure- 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals- Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Do you want to use your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If you do, People eXperience Technology Central Science (PXTCS) would love to talk to you about how to make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that both improve Amazonian’s wellbeing and their ability to deliver value for Amazon’s customers. We work with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.As an applied scientist on our team, you will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, define the science vision and translate it into specific plans for applied scientists, as well as engineering and product teams. You will partner with scientists, economists, and engineers on the design, development, testing, and deployment of scalable ML and econometric models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership, organizational ability, and technical strength.Key job responsibilitiesAs an Applied Scientist, ML Applications, you will:• Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers• Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.• Partner with the engineering team to deploy your models in production.• Partner with scientists from across PXTCS to solve complex problems and use your team’s expertise to accelerate their ability get their work into production.• Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them.BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

We are a dynamic team of doers who work passionately to apply cutting edge advancements in mechatronics and robotics to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. The Control System Engineering team engages on all aspects of high-level support for the control systems within the Amazon FC’s. This work takes the form of direct field engagement for launch and existing facilities, commissioning, on-call, continuous improvement, change management, project management, training, security, infrastructure and systems administration. In this role, you will develop a team of engineers working directly with a wide number of stakeholder teams, to maximize the performance, availability and quality of the facilities in your region. To accomplish this, you will drive strategic partnerships with key stakeholders including Operations, field RME, Process Engineering, Operations Engineering, World-Wide Design and other engineering entities. Your team delivers robust lifecycle management approaches, that are scalable, reduce manual work and overall reduce the cost of ownership of the systems you support. You will deliver this through the use of statistics and data analytics, structured problem solving, implementation of global support mechanisms, system performance monitoring tools, identification and dissemination of best practices. In this role, you will develop and implement standard operating procedures, optimal code/parameter sets, performance metrics, and feedback mechanisms to ensure reliability and operational efficiency of our equipment.Key job responsibilitiesUnderstand and troubleshoot material handling control systems, including PLC/PC controllers, industrial networks (Ethernet, ControlNet, DeviceNet, Profibus, Profinet, ASi), motor control systems, servo drives, frequency drives, and electrical distribution systems.Programming and source coding for in-house built solutions based in PLC or PC controllers and SCADA/OEE platforms.Develop solutions related to Automation SystemsProject Management (PM) of large-scale initiatives that will require work activities coordination of site-based Automation Engineers (AE) to accomplish goals of the business.Apply Subject Matter Expertise (SME) on troubleshooting and dive deeps for engineering issues, supporting local teams to investigate the root cause and planning actions to eliminate/mitigate the downtime of critical assets.Create, optimize and monitor Key Performance Indicators (KPI) for control the efficiency, availability and quality of the machines, generating reports for improvement purposes.Manage and deal with Vendors to plan and coordinate tickets resolution for local teams or network wide issues.Provide technical guidance and decision making for collaboration projects or initiatives with other Amazon teams, being a key stakeholder in supporting technical and major network support requests.Ensure remote troubleshooting capability is available on a rotational system to provide 24/7/365 support for all hardware or controls software systems within the sites locations.Ability to travel up to 80%About the teamWill work on a team focused on improving Equipment performance on bottom performing ARS Sites in North America, and the new launch sites.BASIC QUALIFICATIONSBS in Industrial, Mechanical, Electrical Engineering or related discipline or BS/BA with 4+ years’ experience in maintenance or 2+ years Amazon experienceExperience leading change management in multiple site environmentsExperience commissioning or accepting equipment from integratorExperience troubleshooting and implementing corrective actions 7+ years’ experience working in industrial controls and automationExhibit knowledge and experience with the major MHE integratorsProven experience driving goals with minimal day-to-day supervisionProficient data analyst and new processes developer/adapter ...

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

Global Services (GS) plays a central role in our customers’ transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers’ end-to-end experiences with AWS. Across our key customer adoption success services - Training & Certification, Professional Services, Support Operations, Managed Services and Security - our builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, our work enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact Global Services has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.The Global Services Deal Lead (GSDL) is a global member of the Global Services Deals Engine (GSDE) organization, residing within GS Go-To-Market (GTM). The GSDL is responsible for building / executing packaged GS solutions and/or specialized commercial deal strategies required for winning GS business across World Wide Commercial and Public Sectors (WWCS and WWPS). This is a unique opportunity to drive Go-To-Market (GTM) with customers across all phases of their cloud journeys, unlocking opportunities for high-growth and scale both for AWS and customers.You will partner with leaders across Sales and GS GTM to unlock and grow GS business, with the GSDL engaged when there is either a need to package specialized GS solutions and/or deliver seamlessly across multiple GS organizations. For such deals, GSDL will partner with GTM teams on GS solution sell-through and executing deal investment & pricing strategies to enable a one-GS win strategy. You will collaborate across GS GTM teams including broader Business Development organizations, Sales, Product, Offerings, Finance, Legal, and Operations to negotiate, make trade-offs, and carve paths to enable success of the new GS GTM. This individual has a high aptitude for navigating ambiguity, a strong backbone to influence and negotiate with both internal and external stakeholders and customers, and the tenacity to carve pathways for the team, delivering short, mid, and long-term results.The right candidate will have demonstrated experience leading complex pursuits & developing commercial strategies, with a superior track record of customer/deal wins at a technology products and services organization. Experience with AWS services and how various capabilities in Global Services help drive adoption of AWS will also be very helpful for a fast-start. The role will need a strong consulting/advisory background, analytical acumen, synthesis, structuring, and problem-solving skills to translate ambiguous and incomplete information into actionable plans and deliver results. The role will need to be ‘right a lot’, have bias for ‘invent and simplify’, and ‘insist on the highest standards.’ Demonstrated experience in business development, cross-functional stakeholder management and alignment, strong communications and influencing skills, a customer-obsessed, collaborative approach, and strong data/metrics bias is needed to be successful in this role.Key job responsibilities• Collaborate cross-functionally to drive demand planning activities for GS pursuits tied/adjacent to Private Pricing Agreements (PPA) and/or stand-alone opportunities. Key activities include uncovering customer objectives, assessing GS opportunity size and identifying GS value-add (solutioning & commercials, or primarily commercials). For select pursuits, GSDL to also develop & maintain GS demand plan and associated win strategy, and sell-through proposed GS solution. • Develop and execute specialized deal strategies, including: triaging of GS solution, pricing, investments, mental models, deal modeling, deal approval policies, deal margin KPIs. Similar responsibility will be required for GS coverage withing select AWS Growth Initiative mechanisms (i.e. T2K, VMCCO).• Identify and capitalize on opportunities to leverage new GS GTM motions (packaged solutions & investment strategies) to unlock incremental GS business and expedite deal execution.• Experiment with deal strategies, measure results, and drive reinvestment and disinvestment where appropriate to empower optimal scalability.• Influence stakeholders to remove barriers to success (i.e. one GS voice during customer pursuits, negotiations, drive new product/pricing/offering iterations).• Influence and contribute to Director, VP, and SVP level goal achievement across all GS GTM teams. About the teamABOUT AWS: Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 10+ years of relevant experience in GTM/BD/Sales/Product roles at a technology products/services company- 5+ years of experience in deal/commercial roles at a technology products/services company with demonstrated results- Experience in global or world-wide roles, including international experience ...

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team.Love food? Interested in shaping the grocery experience of Amazon Fresh? At Amazon Fresh we are pioneering the next generation of customer services, offering both ultra-fast delivery on fresh groceries and re-inventing the future of physical grocery stores at our Amazon Fresh banner brick and mortar locations.In order to be successful in as an Instock Manager, you need to be comfortable driving business decisions in an ambiguous work environment, interfacing and coordinating with various functional teams both internally and externally, and driving results through both quantitative and qualitative strategies. A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work with data independently under time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This role will include a mix of long-term strategic projects and short-term tactical tasks.Key job responsibilities- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives- Meet with local store and vendor leadership to discuss opportunities and ensure the success of the Vendor Managed Inventory program- Identifying automation opportunities, improving non-automated processes, and building to scale.- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations- Building and maintaining knowledge management toolsAbout the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- Bachelor’s degree or 3+ years of professional or military experience- 3+ years of experience using Microsoft Excel- Ability to travel to stores within the region ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This opportunity will own the AWS Supplier Health & Safety Assurance and Development Programs across the AWS supplier base worldwide. They will work cross functionally with suppliers, procurement, and operational teams to establish mechanisms and mental models for supplier selection, assurance, and development. This role will assure hired suppliers meet our expectations, are effectively onboarded, their performance is monitored on key metrics, and that they contribute to Amazon’s efforts to be Earth’s Best Employer.Key job responsibilities• Build and develop AWS Global Strategy for Supplier H&S assurance and development. • Develop a deep working relationship and partnership with legal teams, business units, procurement teams and operational H&S teams.• Develop and deploy associated programs, tools, and dashboards to manage supplier H&S performance across three procurement organizations. • Improve upon prequalification, requalification, and evaluation processes. Providing performance data through mechanisms that drive year over year improvement. • Establish supplier onboarding mechanisms which guide suppliers through AWS H&S management system expectations regarding leadership, planning, support, operational controls, performance monitoring, and continuous improvement • Secure agreements and develop strategies with procurement organizations for supplier/commodity assurance and development initiatives • Coordinate global efforts or campaigns to highlight suppliers who insist on high standards in H&S, and facilitate collaboration events which share best practices and lessons learned • Own the H&S safety management program for Vendor Management, including global updates using PRFAQ. • Establish mechanisms for procurement teams to equip them with health and safety data for supplier business review sessions• Serve as H&S Program liaison for contractor outreach, communications, and with Amazon.com World Wide Operations Contract Risk Management Team. A day in the lifeYou will own the global function for how AWS manages the H&S of suppliers working for us. You will use data and anecdotes from programs like Avetta to provide intelligence to business leaders on supplier performance. You will recognize trends, launch initiatives to address risks, and automate mechanisms for the businesses to monitor supplier performance. You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in interfacing with suppliers in person and through approved channels. You must have diplomacy, patience and tact to earn trust with internal partners. About the teamYou will be integrated with a global network of H&S professionals including program specialists, regional safety managers, and regional safety engineers in operational teams.BASIC QUALIFICATIONS- +4 years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience. - Experience utilizing Supplier Management Software such as Avetta, ISNetWorld, PICS, Browz, Appruv, etc.- Bachelor's degree or equivalent - Experience handling confidential information ...

Join the world class safety culture at Amazon Web Services (AWS) and be part of supporting the largest cloud computing infrastructure team as a Regional Safety Engineer. This is a fantastic opportunity for an experienced Safety Professional (EHS Manager, Safety Specialist or Safety Engineer) to join our global Edge Safety team in the Global Data Center Health and Safety organization. This position will support our Edge and Machine Learning business partners and Colocation Data Centers in multiple states in American North Central and AMER East sub-regions. As well as this, there may be opportunities to support other regions or countries.As the Regional Safety Engineer, you will lead the implementation of health and safety standards and support our business partners to driver safety culture in the responsible sub-regions. Some of the key aspects of this role will include, but will not be limited to, developing safety requirements and monitoring compliance, delivering safety training, conducting risk assessments, preparing emergency response standards and carrying out audits in all the related spaces across multiple jurisdictions. As a result, there will be extensive travel required (approximately 40-50%) throughout US. Each day you will work with the people who make run the cloud. You will work closely with experts in Security, Project expansion, Operations, Logistics, Compliance and Corporate Counsel to further enhance our global health and safety program. You will partner with employees as well as contractors to achieve health and safety goals and improve our already strong safety culture. As AWS deploys new products and expands into new locations, you will partner with key stakeholders to ensure risks are identified and mitigated prior to live operations and then support the safe ongoing operation of these facilities. You will work in a fast-paced environment where our operations are rapidly changing, advocating safe changes in the face of new infrastructure, new tools, and new products/processes. The ideal candidate will be an effective communicator, who sends clear, concise and consistent messages verbally, in written form, and public speaking forums. You will advise, instruct and train company personnel on safety policies and procedures, as well as assist the teams in incorporating and improving our safety standards. This role will report to the Global Manager – Edge Safety.Key job responsibilities- Support the implementation of health and safety standards, policies and practices including but not limited to; safety management systems, training, risk assessments, assist with industrial hygiene assessments, and applicable safety regulations.- Conduct health and safety audits of the Colocation Data Centers to ensure compliance with health and safety requirements as well as life safety requirements.- Ensure compliance and implementation of global health and safety programs that exceed regulatory requirements.- Develop health and safety plans for on-site emergencies, business continuity, and other unique events.- Maintain safety record keeping and data integrity.- Perform data trend analysis to present to cluster leadership to support business and safety initiatives.- Consult and partner with the AWS H&S Program team and Legal teams for interpretations and guidance.- Identify risks and partner with Operations and other stakeholders to mitigate them via the hierarchy of controls.- Daily interactions with our stakeholders delivering health and safety guidance.- Work as part of a global team and provide safety support to facilities across other states and countries when required. - Other duties as assigned.About the teamAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Minimum four year college degree in a health and safety, physical science, related field or equivalent experience in health and safety management.- 3 or more years with a degree, or 5 or more years without a degree of field health and safety experience in general industry or construction.- 1 or more years of experience designing, revising, and implementing health and safety processes and procedural documentation. ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities· Become a knowledgeable partner and leader on Amazon Advertising solutions· Deliver the highest level of sales and customer service to our clients.· Retain and grow revenue from existing advertisers.· Drive deals to closure in a new business environment.· Develop annual media strategies for growth based on overall advertiser goals and objectives· Develop campaign strategies and audience engagement recommendations· Evaluate success metrics and drive campaign performance using data· Perform in-depth data analysis to form and deliver actionable recommendations for both short- and long-term advertising strategy· Educate advertisers on performance metrics, insights, and how to drive greater results· Work cross-functionally with Senior Sales and other Amazon partners to drive incremental revenue and increase advertiser satisfaction · Travel to clients is required based on business need.BASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, STV, or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Are you looking for an innovative, fast-paced, highly-collaborative environment? If so, come join Worldwide Retail Growth and Development! The Worldwide Retail Growth and Development team is responsible for the strategic planning, acquisition, design, construction, launch, and maintenance of Amazon Worldwide Grocery Stores' real estate assets. This includes Whole Foods Market, Amazon grocery stores, and industrial properties that fulfill online grocery orders.WWRGD Growth and Development Change Management is looking for a Program Manager with project management and design or construction experience to own strategic and tactical delivery of change requests that physically impact our stores. This role requires scoping and creating project plans for physical changes to our stores, coordinating and driving execution, and communicating across a variety of stakeholder teams.Key job responsibilities-Manage and drive continuous improvement of the change management intake and decision-making mechanism-Own cross-team coordination, project/process management and executive presentation. Ensure alignment with business stakeholders and internal teams such as Design, Construction, Finance, and Capital Planning-Critically assess change requests and ensure business justification, financial analysis, and timeline impacts are quantified. Identify appropriate stakeholders and approvers for change requests, and manage mechanisms to gain alignment-Dive deep in understanding our stores and the impacts change requests may have on customers, operators, as well as Design and Construction teams.-Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery-Own program communication, accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate-Establish and drive to meet operational goals and metrics for the portfolio-Present operational metrics regularly to the leadership teamsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Join our dynamic team of Software & Data Engineers driving data-driven decisions for Amazon Physical Stores' growth and development strategy. As a Software Development Engineer, you'll collaborate with engineers, scientists, and product teams to build scalable infrastructure and innovative solutions. If you're passionate about big data, geospatial analytics, open source technologies, AWS, or GenAI. and want to play an impactful role in shaping Amazon's physical store strategy, come join us!What We Offer:- Strong work-life balance- Continuous learning opportunities- Exposure to cutting-edge technologies and innovationsWhat We Build:- Central Datalake solutions for comprehensive data management- Scalable backend & frontend infrastructure to support efficient management, optimization and strategy of Amazon Physical Store portfolio- AI-powered chatbots and data extractorsTechnology Stack:We leverage a modern tech stack, including but not limited to:- Frontend: ReactJS, MapLibre, Deck.gl- Backend: Apache Iceberg, Apache Sedona, Apache Spark- Cloud & AI: AWS Bedrock, AWS AppSync, AWS AppFlowA successful candidate will have a passion for innovation, interest in cutting-edge technology, and excitement about working in a high-impact domain, proven ability to deal with ambiguity to deliver highest quality solutions, and will: - Design and implement complex, large-scale systems, including data lakes and chatbots - Evaluate and guide current and future technology choices - Mentor junior engineers and contribute to team development- Work with a high degree of independence to deliver high quality solutionsKey job responsibilities- Write clean, efficient, and maintainable code that adheres to industry best practices- Participate in code reviews and provide constructive feedback to peers- Actively engage and participate in software architecture and design reviews- Oversee and continually improve production operations, including optimizing data delivery, re-designing infrastructure for greater scalability, code deployments, bug fixes and overall release management and coordination.- Work closely with Product teams, Scientists and engineers to explore new solutions and improve existing ones. - Design and develop full stack solutions from front end to back endA day in the life - Collaborating with peer engineers, scientists, economists and location analysts, product/program managers - Collaborating with to product managers on future vision of our products build data products - Invest time in learning new technologies. - Play a key role in the technology that will power Amazon's physical store growth.About the teamOur vision is to be the world’s leading science, engineering, and analytics provider, coupled with expert knowledge, supporting Amazon Physical Stores. We strive to build a best-in-class network of experiences across all banners, formats and channels within the WW Grocery Stores portfolio. Our mission is to deliver products, services and data capabilities leveraging cutting edge science and technology to increase long-term free cash flow for WW Grocery stores. We optimize decisions that require spatial analysis, including site selection, portfolio optimization, long-term topology planning, and macro space planning within stores. We tackle problems holistically, and combine data, applications, and business judgment in our solutions.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As a Senior Business Coach, you will partner with 20-30 Delivery Service Providers (DSP) owners assigned to delivery stations across the a specific region. The Sr. Business Coach will work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. The Sr. Business Coach will collaborate with an integrated internal team of Station Operations Managers, Program Managers, and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. Sr. Business Coaches support owners by removing obstacles and improving financial, operational, and safety practices at the network level. The Sr. Business Coach will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally.On a daily basis, Senior Business Coaches are responsible for: - Supporting owners as they onboard to the program and prepare to launch. - Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak periods. - Coordinating Business and Financial Health Reviews to discuss business performance and new opportunities, as well as to provide bench-marking data and insights. - Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. - Willingness to travel (~2-3 days/week); the role is based out of our Chicago office location, but the Candidate should be flexible with hours and travel to support the portfolio of assigned DSP owners as needed. BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience ...

Amazon Freight is a fast-growing startup, externalizing Amazon's transportation capabilities as a service. Amazon Freight provides truckload and intermodal services, on the world class network and capabilities currently used to operate Amazon’s own freight movements. As a Senior Account Executive, this role will oversee relationships with Amazon Freight’s largest Customers. We are looking for complex problem solvers who are able to build and manage relationships with senior leaders at Fortune 500 customers. In this role, the Senior Account Executive will drive new business growth by unlocking new commercial opportunities and selling creative solutions aligned to customer needs while also maximizing retention of an existing portfolio of business. The position will build and customize solutions with internal Pricing, Sales, and Operations teams that will unlock new business while also delivering a high-quality customer experience. As the primary relationship manager, this role will be responsible for customer advocacy, collaborating to deliver on customer commitments, drive continuous improvement and create a high-performing profitable business with the customer(s). This role requires a collaborative business builder mindset to work cross- functionally to operate in a startup environment at Amazon. If you are excited to be part of something new, where you will directly impact the direction of the business, then this is the role for you.Key job responsibilities• Own the primary commercial relationship with Customer's executive decisions makers. Responsible for building and managing healthy engagements that enable profitable business growth• Responsible for defining the account growth plan, collaborating with internal and external stakeholders to secure alignment, and execute the plan to deliver on business objectives• Identify new growth opportunities and define business plans to achieve goals• Partner with operations leaders to define scalable operating plans for the accounts in your portfolio that help achieve target financial outcomes• Prioritize and effectively communicate asks of partner teams to unlock new business opportunities and growth across your portfolio• Manage opportunity pipeline and monitor the health of the account which includes, but is not limited to, Customer KPI review, revenue quality monitoring, identifying additional opportunities, contract and term review to ensure contract adherence• Be a trusted partner to Shipper / 3PL / Broker / Managed Transportation customer segments, helping customer and internal stakeholders in maximizing targeted business outcomesBASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience developing strategies that influence leadership decisions at the organizational level- Experience influencing internal and external stakeholders ...

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. If you are interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Financial Services Advertising Sales team you will report to a Sales Manager and use your 7+ years experience selling digital advertising solutions to Fortune 500 brands and their ad agencies to successfully grow the category’s US revenues. With your broad and long-standing client-side and agency relationships within the digital media world (Financial Services vertical experience preferred), consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned advertisers and sell a broad range of advertising solutions that will ensure that their business goals are met. You will further use your relationship building, networking, and strong communication skills to identify, develop and scale new business opportunities. Partnering with internal, cross functional teams successfully to deliver results for your advertising customers is required. This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS• 5+ years of B2B sales experience • 7+ years of digital media ad sales experience • 5+ years of B2B sales across fortune 500 advertisers and agencies experience • Experience closing sales and revenue generation ...

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of Branding and Performance driven advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Fire TVs, Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.As a Sr. Account Executive on our Grocery Team, you will report to a Sales Manager and use your 7+ years’ of experience selling digital advertising solutions to the Fortune 500 C-Level and their ad agencies to successfully grow and scale the category’s domestic revenues. With your broad and long-standing client-side and agency relationships within the Grocery/CPG world, consultative approach and deep understanding of the digital advertising landscape, you will act as a strategic partner to your assigned clients and sell a broad range of advertising solutions that will ensure that their business goals are met. As an individual contributor, you’ll be supported by our operations team and will benefit from working alongside the leadership team that has charted our explosive growth.This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- 5+ years of B2B sales across fortune 500 advertisers and agencies experience ...

Would you like to own strategic partnerships and drive revenue for one of the top companies for programmatic media and emerging Ad Tech? Would you like to be part of a sales team focused on increasing adoption of Amazon Ads technology products by engaging with advertising agencies and enterprise customers? Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With our first-party insights, 300+ million worldwide customer accounts, Amazon properties, and third-party publishers and exchanges - brands can reach the right audiences in the right places, both on and off Amazon. With a rapidly changing landscape, agencies and enterprise marketers are adopting Amazon Ads technology, including our DSP, measurement and cloud products, and APIs to enhance the customer experience, exceed their business goals, and navigate complex marketing problems. Do you have the sales experience, industry knowledge, and customer relationships to help establish Amazon Ads as a leading Ad Tech platform?Key job responsibilitiesIn this role, Ad Tech Account Executives are subject matter experts of multiple products within the Amazon Ad Tech Suite. They focus on accelerating tech feature activation and usage - which improve campaign planning, activation, and measurement - as an enabler to drive media growth and tech revenue fueled by our ad tech flywheel. The Ad Tech Account Executive role involves selling features, products, or an entire suite of products, to optimize the advertising process. Examples include Amazon Marketing Cloud, Amazon DSP, APIs, and AWS components. They remain customer obsessed by collaborating with other internal Advertising and AWS sales teams to develop strategic customer plans to grow programmatic media investment through adoption of Amazon’s entire ad tech suite. They possess a deep understanding of the ad tech / marketing technology industry and regulations, to advise which products and features within Amazon’s ad tech stack best address each customers’ main needs and challenges. For example, an Ad Tech Account Executive communicates to customers the benefits of investing in Amazon Marketing Cloud, including insights of their core customer, creating durability in measurement with industry shifts in identity, or developing custom models to evaluate the lifetime value of customers. Ad Tech Account Executives play a strategic role in the overall growth of the Amazon Ads business.About the teamThis team partners with many of the largest advertisers and agencies focused on growing revenue through the adoption of advanced ad tech features.BASIC QUALIFICATIONS- 5+ years of B2B sales experience- 7+ years of digital media ad sales experience- Experience closing sales and revenue generation ...

Do you want to leverage your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If so, People eXperience Technology Central Science (PXTCS) would love to discuss how you can make that a reality.PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that enhance Amazonians' well-being and their ability to deliver value for Amazon's customers. We collaborate with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.In this role you will lead and grow a team of scientists responsible for the science strategy and technical implementation innovations across our predictive modeling and forecasting work-streams. These machine learning work-streams include existing models and future models that power leaders across Amazon to make decisions about their businesses. You will build and develop a high-performing team while serving as the strategic science advisor to PXT leaders operating at the Director, VP, and SVP level.As a people manager, you will coach and mentor your team to identify opportunities where science investment can have material impact on our long-term objectives or annual goals, and help them build consensus around needed investments. You will guide your team across different business domains (corporate, operations, safety) and analysis levels (individual, group, organizational), using various modeling approaches (linear, tree, deep neural network, and LLM-based), enabling stakeholders to make challenging and strategic decisions. While primarily focused on people leadership, you maintain technical depth to effectively review and guide your team's development and delivery of complex science modeling and implementation problems.You will develop your team's technical vision while staying current with emergent AI/ML science and engineering trends, helping your organization focus in a rapidly evolving landscape. Key responsibilities include organizational planning, hiring strategy, career development, and building the next generation of technical leaders. We are looking for a people leader who can create an inclusive team environment, think big, move fast, and inspire their team to transform the way leaders use data to drive business success. If you excel at building and leading high-performing technical teams and are passionate about developing both technology and people, come join us as we work hard, have fun, and make history.BASIC QUALIFICATIONS• Master's degree in a quantitative field (economics, computer science, statistics, or equivalent).• 10+ years of experience applying ML to solve complex problems for large-scale applications.• Proven track record of hiring and managing science teams and delivering impactful results.• Expert knowledge of machine learning algorithms and techniques.• Project management experience for working on cross-functional projects.• Strong verbal and written communication skills. ...

Are you ready to lead the world's largest organizations through their GenAI Journeys? Are you passionate about driving meaningful business changes through technological advancements? The Q Business and QuickSight organization is responsible for building tools and services that enable AWS customers can use natural language to build, discover, and share meaningful insights into their data, both structured and unstructured, in seconds, turning insights into impacts faster. We do with services such as Amazon Q Business and QuickSight. Please see https://aws.amazon.com/q/business/ and https://aws.amazon.com/quicksight/ for more details. We move quickly, experiment, and deliver new capabilities into the hands of our customers at a rapid pace. Join the Q Business and QuickSight org as a Customer Advocacy Specialist!The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist and technical solutions architecture. As part of WWSO, you'll provide expertise across the entire life cycle of an AWS customer initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam. Key job responsibilitiesAs Sr. Customer Advocacy Specialist, you will lead the the effort in driving the development and adoption of Q Business and QuickSight through deep customer engagements. In this role, you will exhibit the advocacy and presentation skills of an evangelist with the ability to gather customer and industry insight. The role provides a good balance between talking to customers and industry influencers to help them build innovative solutions and drive enterprise-wide adoption of these tools to help customers get better insights into their data. In this role, you’ll combine your unbridled passion and enthusiasm for helping customers with your unmatched creativity to generate grass-roots attention and support for the business efficiency among strategic customers, key industry opinion makers and technologists. In this role, you will manage a portfolio of strategic customer projects, aligning cross-functionally to ensure seamless delivery and an exceptional customer experience.Ideally, you’re someone who has background building tools to improve business productivity, and has an unmet need to seed business users around a technology you heartily believe in. You love to share your passion with others and exhibit good judgment in selecting strategic opportunities to do so. You don’t just want to be part of an industry movement, you want to be out front leading it. If this sounds like you, this is your dream job.A day in the life* Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and acting as a strategic advisor driving enterprise-wide adoption of Gen AI * Deliver compelling presentations, product demos, sample solutions and programs, events (such as Hackathons, GameDays), technical blogs, forum post updates, and discussions to drive initial and enterprise adoption of Gen AI tools. * Create, scale, and extend “train the trainer” models to drive expansion of Gen AI tools within enterprise customer organizations* Build and engage with C-level stakeholders to understand the value prop of the developer experience* Monitor customer health metrics and proactively identify risks or opportunities, implementing retention and expansion strategies.* Bring customer signals back to product teams to drive innovation on AWS product roadmaps. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience- Bachelor's degree in science, technology, engineering, math, business or equivalent- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams ...