Chicago

Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to mid-to-large brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style, yield from media and or marketing world and are ready to deliver strategic advertising solutions to your clients apply today!Key job responsibilities- Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients- Retain and grow revenue from existing advertisers- Drive deals to closure in a new business environment- You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers- Deliver the highest level of sales and customer service to our clients- Utilize sales CRM to measure progress against pertinent sales activities and opportunities- Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings- Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 1+ years of sales experience - 1+ years of selling advertising, advertising-like services experience, SaaS or tech sales experience- Experience with online productivity tools such as Office 365, Salesforce or similar software- Bachelor's degree ...

Please note: this role is located onsite in Chicago, IL.Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help brands reach Amazon customers through strategic, highly targeted self-service advertising products. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. This is an opportunity to sell world class personalization technologies and drive sales across multiple platforms to new and existing small-to-medium brand and performance advertisers. There are also opportunities to grow and retain revenue from existing advertisers. If you have a consultative selling style and are able to tactfully guide customers to their goals by optimizing for the long-term, apply today! Key job responsibilities- Use your influencing and relationship-building skills to prospect, penetrate and develop executive-level relationships with clients, uncovering the business needs of Amazon's clients- Retain and grow revenue from existing advertisers- Drive deals to closure in a new business environment- You influence how decisions are made by leading with data, and are focused on understanding how Amazon's products and tools can help build relevant advertising solutions for our customers- Deliver the highest level of sales and customer service to our clients- Utilize sales CRM to measure progress against pertinent sales activities and opportunities- Understand and learn about the e-commerce industry and competitive environment, including competitor product offerings- Collaborate cross-functionally to create and execute advertising plans for different types of businessesBASIC QUALIFICATIONS- 3+ years of B2B sales experience; carrying quota- 1+ years of selling advertising or advertising-like services experience- Experience with sales CRM tools such as Salesforce or similar software - Experience in account management and selling of digital media ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our environment is fast-paced, and requires someone who is highly enthusiastic, entrepreneurial, flexible, detail-oriented, analytical, and comfortable working with multiple teams across multiple locales.This is a rare opportunity to join a start-up business within Amazon Ads and play a strategic role in building the future of Local Advertising. This is a key direct sales role in our Local Ads team. This individual will own some of our high impact local relationships as we create a brand new business and revenue stream for Amazon Ads. You will be joining a fast growing, quickly evolving organization, where the ability to wear many hats and help across projects will be crucial. You are expected to inspire, lead, think and act both strategically and tactically for your customers, using your strong business acumen and experience selling digital advertising solutions to help your partners grow and scale revenue. You enjoy solving complex problems, works effectively with cross-functional teams and thrives in a fast-paced setting that is constantly evolving. Key job responsibilities* Establish and foster relationships with leading local/regional advertisers and their agencies to drive advertising investment with Amazon.* Build relationships by establishing local ads expertise to be a strategic partner, providing insights and relaying relevant guidance to the customer to meet marketing objectives.* Act as single threaded owner for assigned region to maintain consistent messaging and delivery of new Amazon Ads narratives, with a focus on STV/Video products.* Own the quota of your assigned book of business and manage it in Salesforce.* Conduct virtual and in-person meetings demonstrating subject matter expertise and a point of view on industry and/or specific advertising solutions, with deep knowledge of your customer’s vision and objectives.* Be a strategic leader who creates future value for Amazon with local agencies, while delivering immediate results.* Determine the right goals, inform decisions, and help design scalable, long-term solutions that meet shared objectives.* Leverage an entrepreneurial mindset to solve complex problems, with solutions tailored for each customer and made as simple as possible.* Assess, develop, and advise managers and/or senior leaders on overall business strategy.* Utilize customer input to drive innovation creating ease of execution for our partners by improving policies, process and products.* Identify mechanisms to evolve and simplify the team’s practices while ensuring customer short- and long-term expectations are met.* Work with marketing and product teams to develop local specific strategies and respective narratives for local digital media advertising growth* Take ownership of the pre and post-sale process ensuring we exceed customer expectations and deliver results.* Travel up to 50%BASIC QUALIFICATIONS* 3+ years of B2B sales experience* Experience with sales CRM tools such as Salesforce or similar software * Experience in account management and selling of digital media ...

AWS is seeking a world class sales professional to manage our global customer relationship with one of the largest Retail/CPG companies in the world. The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage resources. You will define a CXO relationship strategy within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews and maintain customer satisfaction. You will further serve as a strategic Voice of the Customer for the Retail and CPG Business Unit on behalf of the company you directly manage.Key job responsibilitiesThe Global Account Manager is responsible for teaming with the customer’s leadership and Lines of Business Organizations across IT, Products, Networks and Video to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. Additional responsibilities include selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Global Account Manager will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.BASIC QUALIFICATIONS- 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 10+ years of business development, partner development, sales or alliances management experience ...

Amazon Web Services (AWS) is seeking a Deal Lead for the Strategic Customer Engagements (SCE) team to help our customers accelerate out of their datacenters.SCE is a specialized global deal team that engages with commercial and public sector customers on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive opportunities. AWS is focusing on bringing even more of our innovative products and services to a wider array of customers, faster than ever. To accomplish this goal, SCE is working with our customers to evaluate how we can accelerate moving Customer’s workloads faster to the AWS cloud (i.e., Accelerate to the Cloud from your Data Center (ACDC)).This is a unique opportunity to engage with AWS customers on strategic opportunities, increase the growth of AWS (Americas/EMEA/APJ), and to establish AWS as their key cloud technology provider. These opportunities range across industry verticals, such as Financial Services, Telecommunications, Media & Entertainment, Energy, Healthcare Life Sciences, Automotive and Manufacturing, and Public Sector, and customer size (from start-ups to enterprise customers). These engagements may also involve Pan-Amazon and AWS go-to-market opportunities involving close partnership between the SCE global deal team and other Amazon and AWS stakeholders.As a SCE ACDC Deal Lead, you will be responsible for developing the end-to-end holistic project strategy, including the implementation, modernization and value proposition to accelerate the customers AWS cloud adoption, and building a compelling business case for the Customer’s C-Suite. In addition, you will be responsible for managing the end-to-end Deal Cycle for strategic, large, complex or highly competitive deals. You will focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of AWS services, and to enable private pricing, go-to-market, pan-Amazon, and other strategic relationships. You will work collaboratively to drive results by partnering with AWS customers, AWS field sales executives, AWS Partners and other internal stakeholders to empower our customers to evolve, address challenges, and to create innovative solutions.Open to Hire out of any AWS Hub Location.Key job responsibilities* Lead negotiations and customer closure for strategic, large, complex or highly competitive deals* Develop the optimum implementation strategy for the customers to accelerate move to the cloud and this cover a 360 view of the project including but not limited to: 1) identify with the ProServe or partner team the optimal migration project balancing the re-platforming, modernization and refactoring needs 2) identify a mitigation plan for other direct or indirect blockers (e.g. internal team skillsets and training, assets or other contractual dependencies) and 3) identify the drivers to improve the holistic business case for the customer enabling a faster move to the cloud.* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals* Qualify and shape the customer business case to ensure viable deal commercials for all stakeholders*Contribute to developing AWS’s value proposition and solutions*Drive revenue growth and Cloud adoption*Closely collaborate with key stakeholders across the organization for (Americas/EMEA/APJ) regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 12+ years demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure- 12+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals- Bachelor degree in Business, Economics, Technology or Finance (or equivalent work experience) ...

Do you want to use your expertise in translating innovative science into impactful products to improve the lives and work of over a million people worldwide? If you do, People eXperience Technology Central Science (PXTCS) would love to talk to you about how to make that a reality. PXTCS is an interdisciplinary team that uses economics, behavioral science, statistics, and machine learning to identify products, mechanisms, and process improvements that both improve Amazonian’s wellbeing and their ability to deliver value for Amazon’s customers. We work with HR teams across Amazon to make Amazon PXT the most scientific human resources organization in the world.As an applied scientist on our team, you will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, define the science vision and translate it into specific plans for applied scientists, as well as engineering and product teams. You will partner with scientists, economists, and engineers on the design, development, testing, and deployment of scalable ML and econometric models. This is a unique, high visibility opportunity for someone who wants to have impact, dive deep into large-scale solutions, enable measurable actions on the employee experience, and work closely with scientists and economists. This role combines science leadership, organizational ability, and technical strength. Key job responsibilitiesAs an Applied Scientist, ML Applications, you will:• Design, develop, and evaluate innovative machine learning solutions to solve diverse challenges and opportunities for Amazon customers• Advance the team's engineering craftsmanship and drive continued scientific innovation as a thought leader and practitioner.• Partner with the engineering team to deploy your models in production.• Partner with scientists from across PXTCS to solve complex problems and use your team’s expertise to accelerate their ability get their work into production.• Work directly with Amazonians from across the company to understand their business problems and help define and implement scalable ML solutions to solve them.BASIC QUALIFICATIONS- Master's Degree in machine learning, recommender systems, statistics, computer science, operations research, or other highly relevant field- Three or more years’ experience applying ML to solve complex problems for large-scale applications- One or more years of experience specifically with deep learning (e.g., CNN, RNN, LSTM)- Experience in using Python or other programming languages ...

Amazon is looking for a Business Developer. This candidate will partner in launching a new start-up from the beginning of its life cycle, and will lead sales generation with small to medium sized customers.Amazon Freight is building systems and capabilities to ensure that external shippers’ freight in the Amazon network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. To meet this goal, we are continually striving to innovate and provide best-in-class service levels. You will efficiently negotiate terms and close deals with external shippers. Internally, you will work with functions that cut across the organization including legal, technology, marketing, transportation, and customer service to drive great customer experience for our program.You will communicate with senior stakeholders within the Amazon Leadership team, as well as work with leaders at major companies to strengthen partner relations. You will build customized, innovative logistics solutions, drive process improvement, standardize procedures and negotiate.*** This candidate may also be based out of Chicago, Illinois or Nashville, TN. Key job responsibilities- Prospect to identify, create and qualify opportunities through cold calling and e-mail outreach. - Work with Business Development to ensure the opportunity is understood and that next steps are clearly defined- Once qualified, you will use opportunity management processes to ensure that opportunities are handed off to appropriate Business Development resources in a timely, customer friendly manner- Your success will be measured by achievement of individual and team activity and opportunity creation goalsAbout the teamAmazon Freight is building systems and capabilities to ensure that external shippers’ freight in the Amazon network (vendors, suppliers, sellers) is moved with the highest service and lowest possible costs. To meet this goal, we are continually striving to innovate and provide best-in-class service levels.BASIC QUALIFICATIONS- Bachelor's degree- 2+ Years experience in full funnel Business to Business (B2B) Sales ...

Seeking a seasoned professional with extensive expertise in multifamily real estate, particularly focused on prop tech and access control solutions. In this role, you'll be a part of our Direct BD/sales team. The BD/sales team is in charge of building strategic relationships with the top real estate management companies, effectively leading Key for Business (KfB) and our other products and services through top down real estate property initiatives. You'll be responsible for outbound/inbound activities related to many products including Amazon KfB building footprint expansion - where Key for Business technology is installed. In this role, you'll work closely with Operations (for installing products), Marketing (for how to position our products to the customer personas) & Program Management (how to scale). It will be this team job to manage our top customer relationships and serve as escalation path for the success of our building management customer service.Key job responsibilitiesOrganize sales prioritiesMeet specific sales goalsManage, maintain go-to-market strategyServe as sponsor for key customer relationshipsManage issues/problems/observations coming from customersDevelop and ownership of new mechanisms to scale goalsOwnership of the input goals (relationships & pipeline) and output goals (unit/building installs)About the teamAmazon Key for Business is the multiunit arm of Amazon's secure delivery team. We enable 1-Click access to Amazon logistic's delivery drivers to customers doorsteps, improving the bottom line of our last mile operations and increasing Amazon's accountability and security for property owners/managers.The Business Development and Marketing team provides strategic partnerships and go-to-market strategy to drive customer adoption.BASIC QUALIFICATIONS- 5+ years of professional or military experience- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- Experience with sales CRM tools such as Salesforce or similar software ...

Amazon Advertising operates at the intersection of advertising and eCommerce, and offers advertisers a rich array of media solutions across Amazon’s mobile and desktop websites, proprietary devices including Kindle and Fire TV, and the Amazon Programmatic Demand Side Platform. We are looking for a highly motivated Campaign and Creative Manager who is passionate about helping our advertisers make effective, analytically driven marketing decisions. Change the world as our advertiser’s “go-to” experts on Amazon Advertising’s policy, process, creative services and retail business.Impact and Career Growth:-Become a knowledgeable partner on Amazon Advertising solutions-Develop never-been-done-before executions with advertisers and internal partners during the pre-sales stage-Establish and standardize creative and operational best practices with advertisers to drive creative performance and provide frustration-free campaign launches-Grow and broaden your skills as you work in an environment that thrives on creativity, experimentation, and product innovationKey job responsibilities-Manage the planning and delivery of high quality advertiser engagements to educate advertisers on Amazon policies and creative best practices to positively impact campaign performance-Project managing the execution of complex advertising campaigns with internal Design, AdOps, Sales, Quality Assurance and Account Management teams as well as external stakeholders-Consulting with advertisers on creative strategy using historical advertiser and industry data-Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle-Dive deep on data to develop and manage process and product improvement projects with internal and external stakeholders to improve cross-vertical/cross-locale efficiencyA day in the lifeYou will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns, data-driven creative strategy recommendations and ongoing advertiser education, all aimed at helping advertisers grow their business on Amazon while upholding our end customers’ experience. You will work with our partners to deliver results that matter to our advertisers for long-term growth. This means diving deep on creative data, recommending creative testing, and providing creative insights to our advertisers. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.About the teamThis role may support various categories/verticals based upon the needs of the business. CCMs provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.BASIC QUALIFICATIONS- 3+ years of digital advertising and client facing roles experience- Experience analyzing data and best practices to assess performance drivers- Experience with annual brand and media planning ...

The Amazon Web Services Professional Services team is looking for a Customer Practice Manager (CPM) who can lead and support significant customer programs during the solution and pursuit stages, develop a long-term Professional Services strategy and execute that strategy within our Financial Services vertical. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM manages all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. This is a customer facing - new customer acquisition role may require up to 50% travel to customer sites.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales)- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamAbout AWS:Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- BA/BS degree with vertical industry sales and delivery experience with cloud services and solutions.- 8+ years of management consulting and IT experience with business, product, and digital transformation knowledge including overcoming challenges in customer-facing roles.- Experience with selling consulting/professional services with recurring revenue from accounts/territory in the capital market industry and its research and data ecosystem.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience evaluating customer market conditions, organizational readiness, and C-Level engagement to drive strategic transformation initiatives. ...

The North American Employee Relations (ER) team supports Field Operations organizations across fulfilment and logistics business lanes. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. The individual will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success in the position. The Manager will possess employee and labor relations expertise, excellent judgment, and highly-developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with front-line employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles. This is a full-time position that reports into the WW Consumer organization for Amazon.com. The resident location of the individual preferably based in the Midwest, in the geographic area of primary support and preferably in a location near a major airport convenient for air travel. This position will support sites across one or more operational regions so comfort with travel is key. The successful candidate must be capable of significant domestic travel, sometimes with short notice, up to 50% of the time.Key job responsibilities - Detect and Mitigate Risks: Apply employee and labor relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks - Crisis Management: Work reactively on crisis-oriented partner issues under extreme time limitations while exercising excellent judgment - Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommends solutions; design and deliver highly-engaging training sessions - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions - Work at Scale: Launch and manage sustainable mechanisms for entire networks BASIC QUALIFICATIONS- Bachelor’s degree required - 7+ years of relevant experience employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations - Successful record of creating, improving and executing programs at scale - Excellent skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or communication skills - Ability to quickly connect with people across a wide variety of backgrounds - Skilled in MS Excel, Word, SharePoint & PowerPoint; curious about new learning technologies ...

As a Google Cloud Platform (GCP) Cloud Intelligence (CI) SA you will be a leader with deep technical and business expertise influencing the AWS field on sales strategy and helping to design cloud-native solutions for their customers. You will develop and maintain cloud migration and modernization acumen across AWS and other public cloud offerings. You will document and share your insights to scale your expertise, and will also use these insights to improve our product offerings, and go-to-market campaigns. The ideal candidate is an individual who understands the public cloud and has a passion for continual learning about new cloud offerings and the latest industry developments. You must be able to collaborate with cross-functional teams, think strategically about the complex business and technical needs of our customers, and be equally comfortable communicating with C-level executives and technical decision makers. You must have a proven track record as a consultant, advisor, or main stake holder delivering cloud native solutions.Key job responsibilities* Serve as a subject matter expert on GCP technology and GCP’s go-to-market strategy.* Consult with field SAs and BDs to analyze customers’ business and technical requirements and determine how the needs can best be met by AWS. * Present your recommendations and designs directly to customers, demonstrating proficiency interacting with business executives (CxOs) and technical audiences (Architect/Director). * Analyze trends and competitive offerings to generate technical and business insights. Foster a community of compete specialists who leverage your insights. * Technical content creation (decks, whitepapers, recordings)* Deliver technical presentations and trainings to field SAs, BDMs, and product stake holders.* Deliver operational excellence managing a pipeline of technical engagements that requires rapid delivery and frequent reprioritization.A day in the lifeThe AWS Cloud Intelligence team is a specialty services organization that provides cloud compete expertise globally. We are subject matter experts (SMEs) covering top and emerging competitors, key domains, and industry segments. Cloud Intelligence enables field teams to help their customers quickly by removing both business and technical blockers in the sales cycle. We advise account teams and their customers through at scale content, gather and analyze insights surrounding comparable cloud providers, and highlight product and position gaps that our customers are experiencing to continuously improve AWS’ overall value proposition. In addition to on-demand self-service resources, the CI team provides targeted support for specific competitive opportunities through one-to-one customer engagements. This team hires SAs and BDMs who are SMEs in one or more public clouds to advise AWS field teams on the best strategies to develop compelling business cases to support customers co-existing and partnering with competing public cloud services.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 2-4 years of enterprise technology experience- 2-4 years experience with GCP- 2 years experience architecting cloud solutions in GCP- 2 years in a customer facing role- Computer Science/Technical degree or equivalent experience ...

AWS is seeking a world class sales professional to manage our global customer relationship with one of the largest Retail/CPG companies in the world. The Global Account Manager will be responsible for providing global business leadership and management of this global account. You will build and maintain key relationships, develop and manage opportunities, monitor deployment projects and engage resources. You will define a CXO relationship strategy within the account, including engaging with AWS senior leadership team for executive sponsorships, coordinating executive business reviews and maintain customer satisfaction. You will further serve as a strategic Voice of the Customer for the Retail and CPG Business Unit on behalf of the company you directly manage.Key job responsibilitiesThe Global Account Manager is responsible for teaming with the customer’s leadership and Lines of Business Organizations to build strategic relationships across the account, articulating a clear vision and generating enthusiasm, while impacting all business groups. Additional responsibilities include selling at the most strategic level within the account and implementing a broad strategy for earning customer acceptance and service implementation. The Global Account Manager will work with all appropriate AWS resources (Executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams and Professional Services) to support customer interests. This includes dotted line responsibility for downstream sales and technical resources that may be geographically distributed.Development of formal case studies and other forms of references highlighting activity and workloads running on AWS is core to the role.About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.BASIC QUALIFICATIONS- 6+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience- 6+ years of business development, partner development, sales or alliances management experience- 6+ Experience in Retail / Consumer Packaged Goods industries. ...

Pay starts at $19.20 per hour with benefits available.Reduced Full-Time: Average work between 30-39 hrs per week. This role requires open availability between the hours of 5am-10pm Sunday-Saturday. As a Lead Associate, you will be the face of Amazon and contribute to a vibrant store culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, willingness to learn new things, and a commitment to delighting our customers. You will assist the manager with store operations, maintain a key to the store and have floor leader responsibilities.Key job responsibilities- Be an expert in interacting with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Provide ongoing training in areas including product knowledge, product quality training, and store operations, and assist manager in identifying training needs.- Maintain a key to the store and open and close the store following the proper procedures.- Support floor leader responsibilities including providing peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches.- Support supervisory tasks such as scheduling, payroll management, timesheet verification, and time and attendance.- Participate in associate onboarding and in associate interviews as required.- Ensure consistent execution of inventory workflow processes, guiding associates as needed including receiving, stocking and replenishing product.- Contribute to continuous improvement of the customer experience and store operations by participating in the development of best practices and continuous product knowledge.- Utilize inventory management systems to scan, process, and count product.- Be responsible for ensuring store and all surfaces are kept clean at all times.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong store culture.- Work with a manager to maintain the physical safety and high quality standards of the store.- Work in a fast changing and ambiguous environment.- Perform additional duties as assigned.About the teamAmazon Go is a new kind of store with no checkout required. With Just Walk Out shopping, you can get in and out quickly without scanning any items or waiting in a checkout line. Amazon Go is our take on a convenience store that offers customers a range of grab-and-go items from delicious sandwiches and salads for breakfast, lunch, dinner, plus everyday essentials and more. Simply use the Amazon app to enter the store, take the products you want, and go! No lines, no checkout. (No, seriously.) BASIC QUALIFICATIONS- 1+ years of floor leader or other leadership, or 1+ years of Amazon experience- 3+ years of retail or customer facing, or 1+ years of Amazon experience- High school or equivalent diploma- Are 18 years of age or older ...

We are looking for a talented, innovative, and experienced individual to represent Amazon Web Services (AWS), the cloud computing business of Amazon, before state and local policymakers, and senior government executives in the US Midwest. This role on the AWS Public Policy team is focused on increasing adoption of cloud computing services throughout the region, supporting our technology infrastructure and operations, and advancing other policy priorities across these regions. You will address risks and opportunities for AWS and our customers at the state and local level and within educational institutions. This position will achieve goals through a variety of tactics, including direct lobbying, managing consultants, leveraging AWS’s participation in key trade associations, and building coalitions that are critical to advancing AWS’s public policy and business objectives in the state and local government and education sectors. You will become familiar with all aspects of AWS’s businesses, and interface directly with relevant business units and technology and services teams at AWS to develop and execute effective government affairs advocacy strategies to create a policy environment that promotes cloud adoption and helps customers succeed.Key job responsibilities- Assist in developing and executing government affairs advocacy objectives and public policy priorities for AWS in Midwestern states, including Illinois, Minnesota, Iowa, Nebraska, North Dakota, South Dakota, and other states as needed. - Identify and communicate potential state, local, and education public sector market segment and public policy opportunities and threats, develop enhancement or mitigation strategies and policy positions for issues affecting the AWS business; manage and coordinate external advocacy efforts, outreach programs and key initiatives in concert with AWS business objectives;- Facilitate high-level meetings between AWS executives and key stakeholders, including state and local policy makers and executives, industry associations, and alliance partners to promote and advocate the company’s public policy policies; and- Leverage appropriate corporate membership opportunities in industry associations and policy organizations on behalf of AWS, and ensure appropriate utilization of outside consultants.- Preferred location would be in our Chicago, IL or Minneapolis, MN office. Some travel required.BASIC QUALIFICATIONS- 7+ years with state lobbying and/or commensurate legislative or executive branch experience or 7+ years representing a large company or association in the Internet/Tech industry before state & local policymakers in the Midwestern region of the United States. - Strong knowledge of and background in advocacy and public policy development pertaining to information technology (IT) issues and policies such as cloud computing, IT governance, budget reform, data security, privacy, education, energy, sustainability, procurement, public sector acquisition and government contracting, cybersecurity, corporate compliance, regulated industries, and taxes.- A Bachelor’s degree is required, preferably in a relevant discipline (Political Science, Public Policy, etc.). ...

Amazon Ads is seeking an experienced Manager for our Programmatic Solutions Consultants team to join our growing business based in Chicago.Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon.Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.As a manager, you will own a critical portion of our DSP Services team, which works with enterprise agency and advertiser customers. You will own a team of Programmatic Solutions Consultants with expertise in advertising technology, programmatic advertising, and the Amazon DSP, who are leveraging this expertise to develop our customers into proficient users. Your team provides services ranging from custom training programs, to product and campaign strategy sessions, to technical troubleshooting. We help our customers understand how to integrate our technology into their workflow, driving self-sufficiency within the Amazon DSP.You have experience managing a team and are able to work and inspire directly and indirectly across the US and WW teams. You have a great track record of delivering complex projects and have impressed your stakeholders at all levels with your ability to communicate both written and verbally. You have demonstrated problem-solving capabilities across both technical and non-technical teams. The right candidate also possesses strong analytical acumen and is comfortable drawing metric-based conclusions by managing an extensive amount of data. You stay on top of industry and competitive trends, and you are able to execute at both a tactical and strategic level to drive customer satisfaction.Key job responsibilities- Navigate a high level of ambiguity. You love whitespace, and treat this space as your own company. You identify key business problems to prioritize then present the solutions to solve them on behalf of the business. - Take ownership of managing a team of Programmatic Solutions Consultants, including resource planning and driving success for the team’s customer category, possessing a complete understanding of internal and external variables that impact the business- Work tactically and strategically. Determines the right strategy and where to simplify or extend solutions for the best outcome of the assigned category- Be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions- Set goals and direction for the team, ensuring alignment with broader business goals and vision- Hire, develop, and lead a team of Programmatic Solutions Consultants- Thrive on technology and data and have expertise in monitoring and managing a services organization to maximum efficiency, productivity, and quality.- Generate and implement big ideas to drive business improvement, innovation, and scale within the team and across the business as a whole. Lead cross functional collaboration to get big ideas implemented. - Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, anticipate and make trade-offs- Have strong communication skills and experience working across diverse stakeholder groups- Represent Amazon when meeting with senior executive teams from top customers and build long term strategic relationshipsA day in the life- You lead the frontline team tasked with enabling trading desk customers to be successful in using the Amazon DSP. - As a results-oriented supervisor, you attend a meeting with client leadership to review customer certification and support plans. - You join a call with Ad Tech Sales stakeholders to determine strategy and coverage for specific accounts. - You meet with product and partner teams to review a document you and your team wrote, proposing feature upgrades to unblock customer needs and influence roadmap prioritization. - You attend a one-on-one with a direct report, and discuss where they are headed in their career path, as well as the rollout of a new tool- You prepare your section of a weekly business review document, to review data-driven insights and spark discussion with leadership on team wins and areas for improvement.About the team- Here at Amazon Ads, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. - Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.- Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.- We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 6+ years professional experience- 3+ years experience managing direct reports- 2+ years experience in programmatic advertising- Experience in digital advertising and client facing roles- Experience analyzing data and best practices to assess performance drivers- Experience with influencing internal and external stakeholders- Excellent oral and written communication skills with ability to establish credibility and influence with technical and non-technical business owners- Ability to handle changing priorities and use good judgment when working in stressful situations- Organizational skills including prioritizing, scheduling, time management, and meeting deadlines- Bachelor's degree in marketing, communications, or equivalent work experience- Fluency in English ...

At Amazon Freight, we're revolutionizing the transportation industry by providing enterprise customers access to Amazon's world-class freight network and services. We seek a Principal Supply Chain Solutions Engineer to drive technology enabled innovation and process improvements that enhance customer experiences and accelerate business growth. In this role, you'll lead strategic initiatives that transform how we deliver freight solutions across multiple transportation modes. Key job responsibilities• Own and engineer complex technical solutions for enterprise freight customers, leading 2-3 concurrent strategic initiatives• Develop comprehensive business cases and GTM strategies for new solutions that drive significant revenue impact• Partner with Product, Engineering, and Business teams to influence roadmaps and drive development of market-ready solutions• Lead cross-functional teams to execute on strategic initiatives that enhance customer experience and drive business growth• Analyze project outcomes and present results to senior leadership, measuring impact against forecasted targets• Identify opportunities to scale solutions across the freight transportation ecosystem• Drive innovation in freight technology solutions while maintaining operational excellenceAbout the teamAmazon Freight is focused on developing an industry leading transportation product offering. We provide external freight customers access to the world class network and freight services used to operate Amazon’s own business. Our enterprise-ready freight offerings ensure our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation (Truckload, LTL, Intermodal and Boxtruck).BASIC QUALIFICATIONS- 7+ years of developing, negotiating and executing business agreements experience- 7+ years of professional or military experience- Bachelor's degree- Experience influencing innovation through a partner ecosystem with either solutions or programs that have demonstrated success at enterprise customers- Experience in transportation/logistics technology, enterprise software solutions, or related field- Experience leading complex technical initiatives with demonstrated business impact- Track record of successful partnership with Product and Engineering teams- Experience in business case development and financial modeling- Strong analytical and problem-solving capabilities ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This opportunity will own the AWS Supplier Health & Safety Assurance and Development Programs across the AWS supplier base worldwide. They will work cross functionally with suppliers, procurement, and operational teams to establish mechanisms and mental models for supplier selection, assurance, and development. This role will assure hired suppliers meet our expectations, are effectively onboarded, their performance is monitored on key metrics, and that they contribute to Amazon’s efforts to be Earth’s Best Employer.Key job responsibilities• Build and develop AWS Global Strategy for Supplier H&S assurance and development. • Develop a deep working relationship and partnership with legal teams, business units, procurement teams and operational H&S teams.• Develop and deploy associated programs, tools, and dashboards to manage supplier H&S performance across three procurement organizations. • Improve upon prequalification, requalification, and evaluation processes. Providing performance data through mechanisms that drive year over year improvement. • Establish supplier onboarding mechanisms which guide suppliers through AWS H&S management system expectations regarding leadership, planning, support, operational controls, performance monitoring, and continuous improvement • Secure agreements and develop strategies with procurement organizations for supplier/commodity assurance and development initiatives • Coordinate global efforts or campaigns to highlight suppliers who insist on high standards in H&S, and facilitate collaboration events which share best practices and lessons learned • Own the H&S safety management program for Vendor Management, including global updates using PRFAQ. • Establish mechanisms for procurement teams to equip them with health and safety data for supplier business review sessions• Serve as H&S Program liaison for contractor outreach, communications, and with Amazon.com World Wide Operations Contract Risk Management Team. A day in the lifeYou will own the global function for how AWS manages the H&S of suppliers working for us. You will use data and anecdotes from programs like Avetta to provide intelligence to business leaders on supplier performance. You will recognize trends, launch initiatives to address risks, and automate mechanisms for the businesses to monitor supplier performance. You must be an effective communicator, sending clear, concise and consistent messages verbally, in written form, and/or public speaking forums. You will play a key role in interfacing with suppliers in person and through approved channels. You must have diplomacy, patience and tact to earn trust with internal partners. About the teamYou will be integrated with a global network of H&S professionals including program specialists, regional safety managers, and regional safety engineers in operational teams.BASIC QUALIFICATIONS- +4 years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience. - Experience utilizing Supplier Management Software such as Avetta, ISNetWorld, PICS, Browz, Appruv, etc.- Bachelor's degree or equivalent - Experience handling confidential information ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand programmatic advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Our Amazon DSP team is looking for a Programmatic Solutions Analyst to join Amazon Advertising's growing team based in New York.As a Programmatic Solutions Analyst, you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks, driving the overall expertise in our programmatic advertising DSP.The Programmatic Solutions Analyst develops our customers into proficient users of Amazon DSP. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Advertising internal account teams, support engineering, sales, and product to address customer needs, acting as the voice of the customer to help drive product enhancements, and create solutions on behalf of a diverse set of customers. You will be passionate about understanding customer objectives, and addressing them via training, product deep dives, adoption of Amazon technologies.A typical engagement with our customers could include conducting deep dives to quality check campaign set-up, campaign performance monitoring, providing optimization recommendations, reviewing defect ticket trends to find opportunities for training, analyzing customer satisfaction surveys, and owning internal requests for onboarding new customers.You will advocate for the customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. The Programmatic Solutions Consulting team operates as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership and curiosity will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.Key job responsibilitiesOwning the relationship with programmatic traders, engaging with them to understand their needs and blockersProviding services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practicesAnalyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendationsDriving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)BASIC QUALIFICATIONS- 2+ years of programmatic advertising experience- Experience with Excel- Experience analyzing data and best practices to assess performance drivers- Experience in omni-channel marketing, search engine marketing or search engine optimization- Bachelor's degree in marketing, communications, or equivalent work experience- Fluency in English ...

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP.As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs.Key job responsibilities* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists)* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customersA day in the lifeA typical PSC engagement with our customers could include onboarding new traders, delivering trainings on new product features, assisting a customer with a beta feature, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations and monitoring their impact, conducting deep dives to determine root causes of issues and informing customers of the best course of action.You will advocate for customer in internal forums, provide troubleshooting support and triage when needed, and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day, and ensure customers gradually develop into a proficient users of our DSP, who see Amazon DSP as their preferred means to their goals.You will be passionate about understanding customer objectives, and address them using our book of services and engagement best practices, to drive adoption of Amazon technologies. Your ownership, curiosity, and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion, authority, empathy, and clarity.About the teamAmazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300+ million worldwide active customer accounts, and first-party insights based on shopping, streaming and browsing signals, brands can craft relevant campaigns that enhance customer experiences. Our solutions on Amazon.com, services like Twitch, IMDb TV, Alexa, Amazon Music, and partnerships with third-party publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places, both on and off Amazon. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.Here at Amazon Advertising, we embrace our differences. We are committed to furthering our culture of inclusion. We have 13 employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team puts a high value on work-life balance. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfilment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 4+ years of experience in programmatic advertising in a consultative role, providing hands-on customer service- Experience in digital advertising and client facing roles- Experience with annual brand and media planning- Experience (technical and operational) with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, bidding engines, second-price vs first-price auctions, pixel and tag managers, cookies, viewability, etc.)- Experience in digital advertising and client facing roles with a focus on data analysis- Experience owning relationships with programmatic decision makers- Experience with annual brand planning and media planning- Ability to effectively present to and confidently communicate with business-to-business (B2B) customers, including facilitating onboarding and training, or presenting plans to customer leadership (e.g. Head of Programmatic at an agency or advertiser)- Bachelor’s degree in marketing, communications, or equivalent work experience- Fluency in English ...