We are looking for exceptional Technical Program Managers that are passionate about exceeding customer expectations and managing the lifecycle of multiple cross-functional programs. We are looking for individuals that are energized by rapid innovation, customer challenges, and opportunities to deliver ground-breaking functionality.

Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.


Key job responsibilities
• Lead the effective and efficient delivery of a large, complex technical program and its associated projects

• Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities.

• Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints
• Identify, assess, track and mitigate issues, and risks at multiple levels

• Create, maintain, and communicate program information to stakeholders

A day in the life
This role requires strong project management, analytical, and stakeholder management skills.
You are expected to have strong communication skills (both verbal and written) and be able to create project plans, define requirements, track and convey project status transparently, and drive work across teams.

About the team
Here at AWS Marketplace, we build amazing services and experiences to help millions of customers discover, purchase, and manage IT solutions in the cloud. Sound interesting? If so, read on!

AWS Marketplace makes it easy to buy and sell cloud-based IT solutions, and we're one of the fastest-growing businesses in AWS. We're bringing Amazon's e-commerce expertise to cloud-based IT solutions, and fundamentally changing how IT solutions are bought and sold in the cloud — and we need your help! We are building the world's leading global technology marketplace to enable millions of developers and information workers to discover and deploy any software or service.

Our goal is be the best online platform for global sellers to list their digital products and services, and for global buyers to discover and procure them. We strive to innovate amazing new ways to help our customers successfully transition to the cloud. We are builders creating large-scale, distributed applications, systems, services and connectors.

ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- BS Degree
- 7+ years of technical program management or technical leadership experience.
- Experience with project delivery for large, cross-functional projects.
- Experience and proficiency with cloud, API and web technologies.
- Strong verbal and written communication skills. Ability to cater the communication appropriately to the level of the audience from peers, engineering teams, to external partners, and GMs, and C-Suite executives.

PREFERRED QUALIFICATIONS

- MBA
- Experience in software development and managing large, complex technical projects across several teams and functions.
- Demonstrated ability to manage multiple programs and competing priorities simultaneously.
- Skills in data analysis, telemetry and instrumentation processes.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.