Thornton

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.• Lead and supervise a team of Process Assistants and NES Learning Ambassadors (2-5 front-line non-exempt leaders and 1-2 Learning Ambassadors depending on location) and associates for bilingual approved cohorts in outbound or inbound operations.• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures. At times this may require the need to support in both English and/or Spanish, depending on the associate population need.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- Able to communicate fluently in both English & Spanish ...

Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.Workforce StaffingThe Workforce Staffing team is a skilled, customer obsessed, support team that owns hiring across multiple locations for entry-level warehouse and fulfillment associate roles. We are looking for exceptionally talented, bright and driven people to help build the future Amazon talent pipeline.As a Sr. Staffing Administrator, you will be the primary candidate facing member of our staffing team, serving in both executional and decision-making roles. Staffing Administrator ensure that our candidates and stakeholders experience the highest level of Customer Obsession by leading a smooth, efficient and positive hiring process. Staffing Administrator assist in the tactical development and delivery of community engagement strategies and execution of candidate generation activities. Sr Staffing Administrator will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business.Successful candidates are obsessed with delivering an exemplary hiring experience with every candidate interaction. They are strategic and hands-on with a passion for process improvement and thrive in an innovative, fast-paced environment. This role directly impacts the candidate experience by uncovering issues, diving into data and implementing new solutions as we strive to be the world’s best employer. Our team’s schedules vary and require travel to multiple sites according to business needs. We roll up our sleeves, work hard, have fun and make history!Key job responsibilitiesKey job responsibilities• Responsible for administering the staffing process from candidate generation to starting on Day 1.• Serve as the lead to plan, execute and audit hiring events based on labor projections.• Complete post-event audits, resolving any errors and communicates event metrics to staffing leadership.• Consult with applicants on the best match for their desired position and available opportunities.• First escalation point for teams during hiring events.• Meet critical deadlines for initiating background screening, completing drug test process and 100% compliance for work authorization documentation.• Act as the lead and a peer coach in alignment with standard operating procedures.• Subject Matter Expert (SME) on utilizing Applicant Tracking System and various other technologies.• Lead resolving candidate escalations by identifying and resolving issues.• Assist with development and execution of vision and goals for the team by driving results.• Execute process improvements including data collection and review and makes recommendations for improvements to maximize value of resources.• Partner with Staffing Manager, Team Lead and/or Engagement Specialist to support Community Engagement initiatives, including but not limited to workforce development agencies, local community colleges, People with Disabilities (PwD) and veteran organizations.• Create and maintains community partner relationships.• Train team on best practices to ensure standard work is followed.• Track data and statistics and provides daily/weekly reports to staffing leadership.• Maintain 100% confidentially with candidate’s personal information and sensitive topics.• Work on projects assigned by the leadership team, including within the region and network-wide initiatives.• Must be able to travel as needed to conduct events in various locations within your designated assigned geographical area. Local travel up to 75% required.• Maintain supplies and transports materials to/from hiring and community events.• Sr Staffing Administrators will work a flexible schedule that may include nights and weekends based on business needs. Overtime may also be required to support the needs of the business.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or experience in a professional field or military- 2+ years’ experience in a fast paced, customer-oriented environment, such as operations, administrative support, customer service, retail, hospitality, staffing, recruiting, human resources or another related field.- Intermediate to advanced level proficiency with Microsoft Office (Word, Excel, PowerPoint) required as well as tech understanding of other platforms ...