Sr. Devices Business Manager , Devices Business Management (DBM)

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The Business Manager is the relationship owner for the Amazon Electronics Manufacturing Services (EMS) Device Manufacturing Services suppliers that provide co-development resources, procure components, design, manufacture and test digital devices in the Emerging Products space. In this capacity the Business Manager has the responsibility to:

- Lead the sourcing, selection, contract negotiation and management of one or more EMS suppliers in alignment with the overarching EMS strategy and within the Integrated Management System. Ensure a competitive sourcing environment leading to continuous improvement in Engr. Services, Line Readiness, Quality, Business Management, Contract management and adherence, delivery, cost and social responsibility.

- Actively engage the Device Operations and Engineering organizations with the EMS suppliers on one or more products/product lines to achieve the programmatic objectives.

- Lead the commercial and contractual aspects of the relationship and drive multifunctional teams relative to EMS Suppliers involvement.

- Leading the EMS supplier Performance Management and leading cross-functional business reviews.

This requires that the Business Manager be both an advocate for the supplier within Lab126 and be their harshest critic to ensure the best possible performance. Upon success, the Business Manager will instill a forward-thinking collaborative and mutually-beneficial long-term relationship with a holistic point of view, not just a product or single supplier perspective – a business owner. These high profile responsibilities require significant breadth and business acumen as the responsibilities are very diverse and impactful:

Technical - Solid understanding of the EMS supplier landscape and capabilities in addition to Digital Device technologies and manufacturing / testing methodologies. Drive EMS Supplier relationships to ensure Amazon content is integrated in a way that supports our brand.

Negotiation Skills – Lead all commercial discussions related to EMS relationships. Able to negotiate best in class contract pricing, terms and conditions on large contracts with suppliers who are exceptionally skilled at protecting thin margins. Exercise good judgement in knowing when and how best to address issues or drive change.

Contract Management – Ensure that the suppliers execute and adhere to the contracts and renegotiate whenever possible to realize benefits from bundling work with Strategic Suppliers. This is not limited to dollars but being able to protect Amazon’s bottom line in all aspects – IP, indemnity, confidentiality, etc. as these are all crucial to how Amazon is able to have successful launches (products that “wow” the customer). In the case of an EMS relationship ensure that the contracts protect Amazon’s brand and meet customer requirements.

Financial – Responsible for managing the business relationship including contracts, pricing, terms and conditions and claims. Must be an effective negotiator. The value of these supplier engagements can reach the billion-dollar level.

Relationship Builder – Have the ability to engage, influence and arbitrate both the supplier and the Lab126 stakeholder organizations at the operational and Sr. Executive levels. Build excellent business cases and have executive presence.

Export Control Requirement
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


About the team
Devices Business Management (DBM) is responsible for the business relationship with the EMS Suppliers. The DBM team is structured by Business Managers, CapEx Business Managers, Advanced Sourcing, Strategy leads and Implementation lead based in in different geographies. The team collaborates cross functionally with Product Operations, Engineering, Quality, legal and Finance throughout product life cycle to innovate, design for cost and quality ensuring timely delivery