- Lead key Company-wide resource for master data maintenance and escalations
- Analyze, process, and track Change Orders and other design documentation submissions to minimize processing time between submission and implementation, optimizing department throughput
- Interface with all necessary individuals in supporting departments in order to accurately process changes and structure new products
- Analyze problems of diverse scope to identify solutions
- Participate in continuous process improvements focused on systems, reporting, and data analysis efficiencies
- Create and publish project metrics
Key job responsibilities
- You use your skills and intuition to problem solve tasks that are not clear
- Your responsibilities extend to refining processes, improving system capabilities, and ensuring seamless global implementation of documents and product data
- You influence your team and work with cross-functional teams to meet a goal, or adopt a CM Policy/Procedure/Best Practice
- You are able to understand and manage difficult problems and you use your knowledge to communicate clearly with your customers/partner teams/stakeholders
- You create concise training materials and deliver presentations with clarity
- Your work impacts the quality of products released to mass production or customers
- Direct experience in process documentation/improvement
- When it comes to improvements, you take full ownership to identify gaps, root causes, and optimize processes to enhance your teams performance
- Proficiency in Excel is required, along with an analytical mindset and the ability to understand and generate metrics reports
BASIC QUALIFICATIONS
- 3+ years of program or project management experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- 3+ years of Agile or alike PLM tools
- 5+ years of direct experience with Configuration Management processing change orders
- Experience with creating high level status reports for leadership, and updating/creating policies and procedures
PREFERRED QUALIFICATIONS
- 3+ years of direct experience in process documentation/improvement
- Demonstrated skill in collaborating with and influencing both peers and management, effectively facilitating consensus among stakeholders with diverse interests
- Excellent written and verbal communication skills, combined with outstanding relationship building skills
- Proven track record of complex and creative problem solving
- Ability to work in an ambiguous, 'internet-speed' environment
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.