Senior Product Manager , End User Computing

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Would you like to help our customers deliver a more productive and secure working environment for their end users? Do you want to help IT organizations achieve their sustainability goals?

End User Computing helps customers improve the security of the workplace while helping them achieve their goals for sustainability and budget optimization. As Sr. Product Manager, for End User Computing, you will lead the strategy and planning to drive customer adoption and revenue growth of new Amazon WorkSpaces services including WorkSpaces Thin Client. As a Product Manager, you'll ensure our customers make the most of our capabilities to solve their business challenges. To do so you will develop positioning, messaging, and go-to-market plans for key customer use cases. You will own putting those plans into action, measuring the results, and communicating the impact. You will work in collaboration with go-to-market, marketing, sales specialists, and the broader AWS sales organization to execute your vision. You will also be responsible for identifying and mitigating friction points that come in the way of customer adoption and satisfaction with the service, building mechanisms so that your efforts can scale. You will champion the voice of the customer to make sure our development teams are always working backwards from their needs.

The ideal candidate will have a business, strategic, and technical background that enables them to deeply understand customer problems and challenges, drive a customer engagement from start to finish, and interact as easily with IT leaders as you do with IT administrators. Your ability to understand our products in-depth will earn you trust with engineering and solution architects. You should also have the ability to work cross-functionally using data to influence teams outside of your organizational boundaries. You will have a proven track record working with early-stage products and use a customer-centric mindset to help customer ramp quickly.

Key job responsibilities
• Develop go-to-market plans for product use cases within End User Computing
• Analyze customer trends within those use cases to develop positioning and value propositions for each focus area
• Apply understanding of industry and competitive context to shape messaging about how our solutions address customer needs
• Work with sales, partner development, and marketing to design and execute programs, and events that drive adoption and customer success; measure and communicate results
• Craft content for press activities and sales presentations
• Scale go-to-market efforts through internal enablement activities
• Work with engineering and inbound product managers to create a roadmap of features that drive customer adoption
• Conduct customer briefings, present at industry events,, and further thought leadership around end user computing


About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
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Inclusive Team Culture
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