Santa Monica

At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to deliver best-in-class product. We are looking for a dynamic, customer-obsessed, and innovative Senior Designer specializing in Activewear to join our Amazon Private Brands Design team.In this role, you will design and develop products for Amazon's core brands, focusing on Active apparel across Men's, Women's, and Kids. The ideal candidate will have a strong design background and a passion for premium and contemporary design details. They will be highly technical and experienced in Activewear product development and have an extensive history of working directly with vendors and factories. Proficiency in digital design tools is necessary, along with a readiness to adopt new technologies and data inputs to accelerate and improve development without compromising quality.Successful candidates will demonstrate a proven ability to create cohesive, on-brand products across multiple categories with exceptional attention to detail. This hands-on role requires high judgment, executing against brand tenets, and proactive ownership. We value collaboration and creative excellence within our global team. The ideal candidate will possess strong partner and project management skills, lead with integrity, and have excellent communication abilities. This role will work cross-functionally with Business Management, Product Development, Technical Design, and Materials Teams.Key job responsibilities• Design and develop Activewear apparel (Men's, Women's, and Kids) from initial concept to pre-production approval• Manage projects across all design stages for Amazon Essentials and Private Brands• Identify opportunities to integrate emerging trends and innovations into product solutions• Deliver compelling presentations and effectively communicate with internal customers and stakeholders• Collaborate closely with creative leads and cross-functional partners, including Product Developers, Business Managers, Technical Design, Sourcing, and Project Management teams, to ensure work is delivered on time and of the highest quality• Proactively incorporate emerging technologies, industry innovation and data inputs to evolve and refine the product creation process• Establish mechanisms and conduct audits to maintain consistent brand standards across all product categories• Drive process improvements, business scalability, and seek opportunities to enhance division/brand impact• Elevate standards for design, product quality, and customer satisfactionBASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience in design- Experience partnering with technical partners for design implementation ...

At Amazon, we're working to create the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders to deliver best-in-class product. We are looking for a dynamic, customer-obsessed, and innovative Senior Designer specializing in Kids and Baby Apparel Design to join our Amazon Private Brands Design team.In this role, you will design and develop products for Amazon's core brands, primarily focusing on Kids and Baby Apparel. The ideal candidate will have a strong design background and a passion for premium and contemporary design details. They will be highly technical, experienced in Kids and Baby product development, and have an extensive history of working directly with vendors and factories. Proficiency in digital design tools is necessary, along with a readiness to adopt new technologies and data inputs to accelerate and improve development without compromising quality. Successful candidates will demonstrate a proven ability to create cohesive, on-brand products across multiple categories with exceptional attention to detail. This hands-on role requires high judgment, executing against brand tenants, and proactive ownership. We value collaboration and creative excellence within our global team. The ideal candidate will possess strong partner and project management skills, lead with integrity and have excellent communication abilities. This role will work cross-functionally with Business Management, Product Development, Technical Design and Raw Materials Teams.Key job responsibilities• Design and develop and Kids and Baby apparel from concept to pre-production approval• Manage projects across all design stages for Amazon Essentials and Private Brands• Identify opportunities to integrate emerging trends and innovations into product solutions• Deliver compelling presentations and effectively communicate with internal customers and stakeholders• Collaborate closely with creative leads and cross-functional partners, including Product Developers, Business Managers, Sourcing, and Project Management teams, to ensure work is delivered on time and of the highest quality• Proactively incorporate emerging technologies and data inputs to evolve and refine the product creation process• Establish mechanisms and conduct audits to maintain consistent brand standards across all product categories• Drive process improvements, business scalability, and seek opportunities to enhance division/brand impact• Elevate standards for design, product quality, and customer satisfactionBASIC QUALIFICATIONS- 10+ years of design experience- Have an available online portfolio- Experience in design- Experience partnering with technical partners for design implementation ...

The Amazon Fresh Grocery team is excited to welcome an Instock Manager to our dynamic team.Love food? Interested in shaping the grocery experience of Amazon Fresh? At Amazon Fresh we are pioneering the next generation of customer services, offering both ultra-fast delivery on fresh groceries and re-inventing the future of physical grocery stores at our Amazon Fresh banner brick and mortar locations.In order to be successful in as an Instock Manager, you need to be comfortable driving business decisions in an ambiguous work environment, interfacing and coordinating with various functional teams both internally and externally, and driving results through both quantitative and qualitative strategies. A successful candidate will be highly analytical, resourceful, customer focused, team oriented, and will have an ability to work with data independently under time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This role will include a mix of long-term strategic projects and short-term tactical tasks.Key job responsibilities- Work with internal stakeholders in category management, category instock, supply chain, operations, and product management to collaborate on supply chain improvement initiatives- Meet with local store and vendor leadership to discuss opportunities and ensure the success of the Vendor Managed Inventory program- Identifying automation opportunities, improving non-automated processes, and building to scale.- Influence technical teams to drive adoption of standards and creation of tools to manage: inventory health, item-level forecasting, purchase order quality, vendor self-service, and supply chain operations- Building and maintaining knowledge management toolsAbout the teamOur inclusive team culture values effective communication across teams and levels, while harmonizing the needs of internal and external customers. Your relentless focus on elevating the customer experience will be your guiding principle. Adaptability and prioritization in a dynamic business environment are key attributes. Embracing a goal-oriented, collaborative approach, our team is committed to delivering results.BASIC QUALIFICATIONS- 3+ years of with Excel experience- 3+ years of supply chain, inventory management or project management experience- Bachelor's degree, or 3+ years of professional or military experience- Experience working with complex data sets- Have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced online environment. ...

Are you a seasoned user Interactive Designer that loves learning, has command of both UX design practice (with a focus on customer journey, wireframes, and prototyping for our more complicated campaigns) and visual design execution (with impeccable layout, type, and interactive design skills)? Amazon Advertising's Brand Innovation Lab is looking for a talented and passionate Interactive Experience Designer to create first-class customer experiences both on and offline. Our team is focused on helping advertisers in the Automotive Vertical promote their brands in new ways on Amazon through creative and innovative solutions. In this role, you’ll be involved in all aspects of campaign development, working collaboratively with user research, engineering, and product teams to bring new campaign ideas to life. The Interactive Designer can translate client objectives and creative feedback into bar-raising design solutions that enhance our customers’ lives. Key job responsibilitiesCollaborate with creative teams to craft advertising campaign UX and Visual Design across several digital touch points, including Amazon.com, FireTV, and AlexaDeliver high and low-fidelity UX flows and interactive prototypes, articulating non-linear experiences.Collaborate across multiple teams to drive implementations of all types (video, digital, voice integration, AR, VR, etc.)Work with program managers to ensure timelines, resources, and budget allocations meet project scope.Deliver multi-channel brand solutions of the highest standard that balance advertiser goals (KPIs) with customer goals (frictionless commerce)Review market developments and industry trends and identify potential opportunities for Amazon AdvertisingCreate ideas and executions that can become scalable executions (and revenue streams) in the future.Translate client objectives and creative feedback into bar-raising design solutions that enhance our customers’ lives.Build strategic business partnerships with your clients, inspiring and exciting them about our creative work and our delivery on their brand promise.Create a clear vision for creative solutions and ensure this vision is clearly communicated and understood with both clients, planning, and the account team.A day in the lifeIn response to advertiser and end-customer needs, from inception through launch, you will be a design owner. Responsible for delivering ambitious concepts, using data to iterate and improve them, translating needs and constraints into simple, intuitive, customer-focused solutions. You are equally effective at concept and execution, articulating end-to-end experiences, and turn that vision into high-quality design deliverables such as user interface designs for voice and screen, interaction models, design specs, prototypes, and interactive advertising campaigns. You balance your passion for inspired, compelling, elegant, and intuitive designs with a highly analytical nature, precise execution, and a drive to design, build and deliver.About the teamThe Amazon Brand Innovation Lab team is a worldwide organization working on innovative advertising experiences for Amazon customers and advertisers. This is a rapidly growing and evolving Amazon Advertising business. If you are a creative and strategically-minded builder who thrives in fast-paced environments, this is the team for you. This role will be on a team focused on top Automotive clients in the US.BASIC QUALIFICATIONS- 3-5 years of experience- Experience working at an agency or an in-house creative team as an interactive designer ...

Amazon is seeking a Manager, Content Management to join the growing Strategic Storytelling Unit within the Sellers External Relations (SER) team. The Manager, Content Management will lead the implementation of a new organization wide (DAM) Digital Asset Management System helping drive efficiencies, and lead the management, curation, metadata, sharing, organization and surfacing of creative assets, including but not limited to videos, photos, design, and motion graphics. This leader will establish product best practices and most importantly will lead change initiatives and implement solutions that benefit cross-team collaboration and functionality, both internally and externally. They will develop clear processes and communicate with teams effectively for adoption of use while adjusting for improvements and embracing cutting-edge tools and technology (such as AI) to make content management operations workflows more streamlined and time and cost efficient. In addition to working with colleagues within SER, the role will require building relationships across the Selling Partner Empowerment, Communities and Trust (SPECT) organization, with cross functional stakeholders as well as with the external agencies and partners that support key marketing objectives. They will partner to create and implement a new digital asset management best practices playbook to develop standards for the team and the organization.Key job responsibilities•Own digital asset management (DAM) workflow and management, across the enterprise to advise on content management best practices, processes, technologies and ensuring compliance of media use and efficiencies of scale•Lead and support a team of Content Managers. Mentor, empower and foster critical thinking, and innovation•Leverage new tools and technologies to make asset management operations more efficient. Introduce new tools and technologies to stay current with industry trends•Communicate and teach best practices across the organization for end-user support across the teams•Develop data ROI including own metrics/dashboards of incoming and outgoing assets and reporting•understanding coding languages including PythonAbout the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers) with the goal of improving their perception of the experience and benefits of selling in our store.BASIC QUALIFICATIONS- Bachelor’s degree in Marketing, Library Sciences, or related field- 7+ years’ working within media management and leading processes- Experience organizing and managing large sets of assets across an ecosystem of tools linked to a DAM (Digital Asset Management) (Cantemo), and fulfilling asset requests in a fast-paced, deadline- driven creative environment.- Experience working with Cloud storage, remote Editing environments and various types of CMS’- 5+ years’ experience on a creative team in an ad agency or corporate marketing department ...

Amazon Transportation Services (ATS) manages best-in-class surface transportation programs for our internal and external customers. Connecting vendors, fulfillment centers, sort centers, air gateways, United States Postal Service (USPS) and final mile delivery stations. If a truck load needs to be moved, we deliver results. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.ATS is seeking a Supply Chain Manager/ Middle Mile Performance Manager to help develop a world class logistics process that delivers goods on time at the best cost. Our team objective is to manage freight flowing through our North American transportation networks, specifically focused on transportation carrier programs and performance.Want to learn more about working with Amazon Transportation Services? Check out this video! https://www.youtube.com/watch?v=en5YqrtBGvY&feature=youtu.beKey job responsibilities - Collaborate on the design, development, and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs. - Strategically assess how Linehaul most efficiently serves each program to identify opportunities and align with key stakeholders to insert Linehaul into the program decision-making processes. - Influence third party (3P) carrier leadership and Amazon technology teams to identify and drive process improvements that improve service, iterate technology and enhance vendor engagement and growth. - Analyze data across databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis as needed. - Identify appropriate performance metrics for each program and ensure consistent measurement and accountability. - Traveling domestically 25% - 50%. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

DESCRIPTIONAmazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing, buying models and remarketing tools, these solutions help clients build brand awareness, increase product sales, and more.Amazon Ads is in rapid and exciting growth. As part of it’s evolution, an integrated Amazon Ads program, Franchise and Fandom Experiences (FFE), was launched to maximize the power of fandom for cross-category businesses inclusive of Entertainment, Toys, Sports and Gaming. Founded in 2022, this program seeks to create connected customer journeys across multi-category offerings to deliver efficiencies for advertisers and activate new campaign windows to accelerate overall ad revenue for Amazon Ads. This is a fantastic opportunity for a strategic individual, with applied experience across entertainment and/or retail in a marketing, media, and/or sales capacity, to join the team to shape and drive Amazon Ad's integrated sales partnerships.Displaying both program lead and consultative styles, candidates must be excellent communicators, experienced at operating with senior leadership at agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and driven to innovate on new product and campaign opportunities in order to contribute to Amazon Ad's ambitious growth plans.If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities* Develop and execute cross-category franchise activation strategies: Identify annual tentpole and evergreen opportunities (entertainment, toys and sports); mobilize relevant account and product partner teams for development; build the strategic narrative for cross-franchise programs; participate in pitch presentation* Evangelize existing and develop new scalable fandom audience and activation narratives inclusive of insights, sales collateral, targeting solutions and activation roadmaps * Lead education and enablement of Franchise and Fandom strategic value, activation tools and insights at functions such as senior advertiser leadership meetings, agency education and Amazon team internal trainings * Prospect, penetrate and create new relationships with clients at all levels within brand, marketing, media, creative and retail teams * Innovate and partner with wider Amazon teams to develop ongoing desirable, transformative solutions across rate incentives, audience targeting solutions, product packaging, insights and product customizations* Maintain and a “specialist” team across Account Executive, Account Management, Insights, Ad tech, and Creative disciplines to contribute to the ongoing activation and growth of FFE* Collaboration with partner teams across Amazon Ads (e.g Account Management, Account Executives, Ad Tech, Amazon Insights, Amazon Retail, Devices, Brand Innovations Lab, Industry Marketing and Global Enterprise)* Support TelENT management with organization wide projects on an as-needed basis* This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. BASIC QUALIFICATIONS- 7+ years of entertainment marketing, audio, or other media sales experience ...

Amazon Ads is dedicated to driving measurable outcomes for brand advertisers and their agencies. Our ad solutions—including Sponsored Ads, display, audio advertising, video advertising, OOH and custom programs—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, these solutions help clients build brand awareness, increase product sales, and more. Amazon Ads is in a rapid and exciting growth phase. In order to accelerate the next phase of development, we are committed to transforming the depth, scale and ambition of our partnerships with major media agencies. This is a fantastic opportunity for an agency development individual to join the team to shape and drive Amazon Ad's strategic agency partnerships with major agencies. Displaying a consultative style, candidates must be excellent communicators, experienced at operating to senior level agencies and advertisers, and be able to earn trust with stakeholders across other Amazon teams. In addition, candidates should be comfortable with complex data sets and have the ability to invent and simplify for customers. Candidates will be self-motivated, happy to work autonomously and highly goal-oriented in order to contribute to Amazon Ad's ambitious growth plans. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.Key job responsibilities- Develop and execute a customer-led growth strategy a key Holding Companies and/or their Operating Companies- Lead education and enablement of key agency functions including delivery of agency-wide events- Identify opportunities for agency collaboration around creative solutions and large scale custom executions- Partner with wider Amazon ADM teams to identify transformative opportunities for agency partnerships offered by Amazon Ads's product development roadmap- Collaboration with partner teams across Amazon Ads (e.g Account Management, Account Executives, Ad Tech and Global Agency and Account)- Ability to lead video conversations with proficiency to help educate and grow agency Amazon’s video footprint - This role currently requires a minimum of three days working from the assigned office a week and will require travel as needed. Beginning January 2, 2025, the expectation will be five days a week of in office presence with travel as needed.BASIC QUALIFICATIONS- 10+ years of media agency and/or sales agency experience.- Knowledge of video (upfront) marketplace and working knowledge of data-driven (i.e. programmatic) media trading and media strategy- Experience working with senior agency executives and navigating agency dynamics- Experience building new customer relationships- Experience in business development working with media agencies ...

As a Program Manager for Amazon Ads Brand Innovation Lab, you will be responsible for leading medium to large scale projects from initiation through delivery within larger business change programs. In this role, you will gather requirements from appropriate business owners, and internal partners, write clear and detailed functional specifications, prioritize programs, features, and drive technical scoping as needed. You are responsible for leading and developing complex global programs, projects, tests and research in order to drive programs across lines of business (LOB) to deliver customer-centric solutions that meet multiple stakeholder re. Utilizing program management and project management best practices, partnering with advertisers, sales, supply chain teams, finance, management, product and program stakeholders. The ideal candidate will have experience in gathering requirements from appropriate business owners, development of clear and detailed functional specifications and technical scoping as needed. The Program Manager will build relationships between teams where direct influence is required, serves as primary escalation point for project team members, and is able to balance trade-offs and priorities in order to drive multiple organization impact. The candidate will have experience in identification, selection, scoping and leading process improvement projects at a business level. In addition, the ideal candidate will have a track record of delivering results, developing and effectively utilizing metrics and key performance indicators (KPIs) and successfully managing risks, requirements and stakeholder expectations.This position requires a customer-centric, solution-oriented candidate with a combination of experience developing and leading for leading medium to large scale projects, and an analytical mindset to develop solutions that are organized and simple to understand. This is a highly visible position that will interact at all levels across multiple lines of business. Become part of this unique opportunity to make history defining the evolution of advertising.Key job responsibilitiesThis role will be responsible for the optimization of procedures, process, and best practices. You will be responsible for the execution of a defined strategy that can require tailored adjustments to production or deployment plans which are determined by using your knowledge and skills to decide which changes are most effective to satisfy goals. • You will design short and long-term solutions across both internal and external teams, including supply chains, delivering on campaigns in partnership with other teams, with limited oversight or guidance.• You influence your team and you will work often across internal and external teams to meet goals.• Working on multiple projects at once will be standard and at times, you may work on a program-scale deliverable.• While your work is tactical, you are learning to be strategic.• You will identify and define risk-mitigation contingencies and define how to capitalize on their opportunities.• You represent the interests of the Amazon Ads organization, advertisers, and our end-customers with partners and encourage vendors to prioritize these initiatives without introducing new costs, complexities, or risks.• You are able to understand and manage difficult efforts and you use your knowledge to communicate clearly with your customers/partner teams/stakeholders. • You are able to mitigate immediate risks and determine when to escalate problems/issues that arise. • You're responsible for effectively managing your time and making trade-offs between time vs. quality vs. resources. About the teamAt Amazon Ads Brand Innovation Lab, we operate across a complete cycle of innovation, from incubation to iteration, and integration, where we integrate our innovations into complete products or features. In the earliest stage, we incubate first-of-their-kind, strategically significant programs which utilize multiple aspects of Amazon's canvas, from Prime Video to Amazon Music, Devices, Stores, and much more. We're looking for an accomplished program manager to play a vital role on the Brand Innovation Lab team across all verticals.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilitiesResponsibilities• Become a knowledgeable partner on Amazon Advertising solutions• Develop annual brand and media strategies for growth based on overall advertiser goals/objectives• Develop campaign strategies and audience targeting recommendations per brand and product line• Evaluate KPIs and optimize campaign performance using a data driven approach• Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy• Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon• Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS - 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.We’re looking for a results oriented Account Manager who is passionate about partnering with our advertisers, educating them and helping to solve ambiguous business problems, mitigating risks before they become roadblocks. As an Account Manager, you manage and deliver against complex advertiser goals and problems to drive revenue and achieve revenue targets. You nurture customer relationships and create revenue opportunities from the advertisers you own. You’ll not only dive deep into data to understand trends, but also communicate the “why” behind results and make actionable recommendations to internal and external stakeholders. Additionally, you’ll be able to leverage Amazon’s proprietary data to provide strategic and personalized recommendations, influencing both your internal team and your external customer to facilitate them reaching their business goals. This role is highly collaborative, working with Creative, Senior Sales, Product, and Retail partners and will drive process improvement to gain efficiency and foster collaboration. The Account Manager’s strategic digital expertise and influence is considered critical to unlocking greater value and impact for our advertisers.Key job responsibilities- Become a knowledgeable partner on Amazon Advertising solutions- Develop annual brand and media strategies for growth based on overall advertiser goals/objectives- Develop campaign strategies and audience targeting recommendations per brand and product line- Evaluate KPIs and optimize campaign performance using a data driven approach- Perform in-depth data analysis to deliver actionable insights & recommendations that influence short term / long term digital media strategy- Educate advertisers on performance metrics, insights, and how to achieve greater results on Amazon- Work cross-functionally with sales and other Amazon partners to drive incremental revenue and increase advertiser satisfactionBASIC QUALIFICATIONS- 5+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc.- Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing- Adept at solving problems that span business and technology- Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions—including sponsored, display, video, and custom ads—leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place. Amazon’s video ads program is fast growing segment of our business, and offers opportunities for advertisers to show case their brand and product via video. Our Streaming TV advertising program includes opportunities within premium content and live events, providing unparalleled measurement. Amazon Advertising is seeking an Account Manager to support our Mid-Market team within our Large Customer Sales organization. This is an exciting opportunity to support our rapidly growing Streaming TV business, reporting to the Senior Manager, Account Management. This role will be focused on activating and growing net-new business. As the primary account owner of net-new business post-launch, ideal candidates will over-index on ownership and an ability to automate whenever possible. Candidates should excel at leveraging Amazon strategies and performance insights to drive revenue growth through upsells and renewals.Key job responsibilities* Sales Account Manager generates advertising revenue through upselling post-launch through performance insights and strategies* Automate through client education of self-service tools and existing, relevant auto-pitches and automated content* Intake of converted pipeline and full ownership of sales calls post-launch, delivering superior customer service.* Earning Trust while influencing buying decisions.* Map account strategies, aligning resources and uncovering which of our video products best serve the advertiser’s needs.* Establishes credible relationships with agencies and advertiser decision makers* Prepares and delivers customized sales presentations to clients.BASIC QUALIFICATIONS- 3+ years relevant experience in a client facing role including but not limited to digital marketing, analytics etc. - Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing - Adept at solving problems that span business and technology - Influence process improvement that scales broadly; inventing and simplifying within existing processes ...

Amazon Softlines Private Brands seeks a skilled, passionate apparel Technical Designer to deliver best in class fit and quality across its direct development products. We are looking for a highly experienced candidate in either kids and baby apparel, or adult intimates and swim (bras and panties). The Global Fit team aims to delight customers of all shapes and sizes around the world with products that fit perfectly. We safeguard product integrity throughout the full lifecycle, including commercialization, while driving continuous improvement within our mature selection. Central to this charter is our worldwide fit and expansion strategy, new product fit engineering and block maintenance, delivering fit CX excellence, vendor fit training and driving fit innovation. The ideal candidate is driven, meticulous, and capable of applying and conveying robust, pertinent technical expertise to diverse stakeholders worldwide. They must also be adept at analyzing size and fit data from various global regions to refine and innovate products, processes, and the overall customer experience. Previous experience in a similar role is crucial, as is a passion for working as a specialist. Key job responsibilitiesIn this role, you are responsible for the fit strategy within your relevant Softline’s categories. You manage the entire fit commercialization process, from conducting market research and internal data analysis to developing detailed technical specifications that align with brand standards. Your expertise spans a wide range of fit engineering techniques, including pattern making, draping, garment construction, virtual 3D fit simulation, and block development. You collaborate closely with Design, Materials, and Product Development teams to ensure all developments meet technical requirements, align with economic constraints, uphold quality standards, and are completed within deadlines. Additionally, you leverage diverse data sources to inform and shape your fit strategy, while also playing a crucial role in developing processes and tools that enhance workflow efficiency. Key job responsibilities- Deliver clear specifications on Tech Packs to include fit, construction and quality, being cognizant or target prices- Lead fit sessions ensuring fit, sizing, construction and quality consistency is achieved in line with standards- Work with Design to ensure that relevant blocks and patterns are in place (2D and 3D)- Develop or update existing Technical Literature and SOPs as required- Leverage Technical knowledge to conduct wearer testing through development and post production- Evaluate garments to determine compliance of specs, construction, quality and fit intent versus the agreed standard- Track and manage workflow and workload for own product or team- Travel to factories, working with technical teams to advance fit approval timelines and drive right first time development- Conduct root cause analysis and customer data deep dives in line with strategy/defect escalations- Lead technical conversations with Vendors, including quality and fit issue escalations- Be comfortable reading, evaluating and manipulating data led fit reporting BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and actively participate in continuous improvement initiatives to multiply impact beyond their portfolios. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Store. If you are interested in growing Amazon’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, develop solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations where out of the box thinking is necessity. Present compelling value propositions using a strategic and consultative approach.• Lead business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive customer success with Amazon.• Possess the ability to manage and deliver against complex account goals where strategy is not defined. Able to make tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business advocate.• Deliver timely, accurate and professional operational support to all Sellers in your portfolio within a specified SLA.• Drive optimal program and Customer Success Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with oversight of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on Amazon through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to keep Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an ever-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve Amazon product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to advocate to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.A day in the lifeAs a Sr Customer Success Manager, a typical day might include:• Reviewing Key Performance Indicators, bridging opportunities, and sharing recommendations to close gaps to goals with your Customer(s) in your weekly call.• Educating a new contact at your Customer on how to better leverage Amazon tools and systems. • Deep diving and resolving an item buyability issue that was surfaced by your Customer. • Following up with internal Amazon teams who you are dependent on to deliver tasks for your Customer(s). • Meeting with your Retail Category Manager to understand Category strategy and discuss your Customer(s) role in their strategy.• Lead a meeting with your Customer and internal Amazon team members to educate them on a new Amazon Supply Chain program.About the teamThe Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one of five major categories: (1) A designated Sr. Customer Success Mgr, (2) Strategic business advice, (3) Support, (4) Operational execution, and (5) Programs, Pilots, Betas, and Advance Coaching. In this role, you will be a member of the Consumables Category team, and the designated Sr. Customer Success Mgr supporting one to four Selling Partners within the Consumables categories. Consumables categories consist of Health & Personal Care, Pets, Grocery, Beauty, Premium Beauty, and Baby. The role offers broad scope as the Selling Partners supported by this role may span numerous Brands, end Customer segments, and product categories. **This role is posted for Seattle, WA, candidates selected can be located in any of our approved office locations: Austin, or Arlington (HQ2)**BASIC QUALIFICATIONS• Experience: 4+ years professional experience in Buying, Merchandising, Planning, and/or relevant experience within Account Management, Management Consulting, and/or relevant experience in negotiating, nurturing, and growing customer relationships.• Education: Bachelor's degree• Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.• Relationship Development: Proven track record of building and cultivating relationships with internal and external stakeholders, driving decisions collaboratively, resolving conflicts, and ensuring follow-through.• Communication: Excellent verbal and written communication.• Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.• Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.• Self-Starter: Demonstrated ability to work in a fast-paced environment where continuous innovation is desired and ambiguity is the norm. ...

Amazon Vendor Services has teams in multiple locations. This role can be based in one of our approved office locations in Seattle, WA or Santa Monica, CA dependent on business need. Do you enjoy having ownership to create daily and long-term strategic impact on customers and businesses?As a Senior Customer Success Manager with Amazon Vendor Services, you will work with Amazon’s top vendor partners, influencing growth across their businesses on Amazon.com and improving end-customer experience. You will provide data driven strategic insights and ensure high operational standards. Your personal engagement and analytical skills are key to developing, influencing, and implementing strategic joint business plans with vendors.The Amazon Vendor Services Team works with Vendors who sell products such as:Home & Lifestyle (Toys, Furniture, Kitchen, Music/Video, Major Appliances, Home Improvement, Lawn and Garden, etc.)Our goals include providing the best vendor experience, a rewarding Senior Customer Success Manager experience, and ultimately to enhance the experience of our end customers. You will collaborate with a team of 6-10 Senior Customer Success Managers to innovate, continuously improve, learn, and grow for the benefit of both vendors and Amazon’s millions of customers.The teams are supportive, engage regularly for fun events, and encourage each other in continuous improvement. Senior Customer Success Managers have a clear path to roles across Amazon, including a direct path to management within our team. We work hard to ensure your individual professional growth.Daily Roles and Responsibilities: Act as the primary point of contact and as the internal advocate for vendor issues, questions, requests, escalations, and concerns Identify, advise, and execute strategic vendor priorities across marketing, merchandising, and supply chain management Analyze data from multiple sources and present recommendations to vendors on trends and opportunities Provide oversight, support, and strategic business recommendations while working with internal teams to ensure operational performance Develop and deliver reports to vendors specific to their needs and strategic growth goals Educate vendors on tools, policies, processes, and relevant growth opportunities through Amazon programs and products Engage multiple stakeholders to problem solve, surface defects, extract and analyze data, and drive continuous improvement for your vendors and the organization Identify, solve, and scale process improvements across the team and broader organization Manage challenging account goals, problems, and projectsBASIC QUALIFICATIONS3+ years of professional experience in client or vendor facing roles with a focus in relationship management and negotiation skills Experience analyzing data and best practices to assess performance driversBachelor's DegreeData analysis experience including manipulating large datasets from complex systems and interpreting results Experience developing and implementing strategies Experience influencing stakeholders Proficient in Excel Time management, prioritization, and problem-solving skills Strong written and verbal communication skills Experience rapidly adapting to change and dealing with ambiguity ...

Come build the future of data streaming with the Amazon Managed Streaming for Kafka (MSK) team!We are seeking builders for our Amazon MSK service, a fully managed service that makes it easy for customers to build and run applications that use Apache Kafka to process streaming data. We are looking for engineers who are enthusiastic about data streaming, and are as passionate about contributing to open source as they are about solving real customers' business needs, at AWS scale.As a member of the Amazon MSK team, you will be making contributions to the entire stack - the APIs and the workflows that make up the MSK service, the core Kafka platform, and stand-alone tools that make it easier for Kafka community to operate Kafka better. Upstream compatibility is a core tenet of MSK. Your code changes to the Kafka platform will be released back to open source. As a member of an AWS service that builds on top of a popular open source technology, this is a unique opportunity to work on a team that straddles both worlds – open source and Amazon-internal software. You will design and build new features, make performance improvements, identify and investigate new technologies, prototype solutions, build scalable services, and test and review changes, to deliver an exceptional customer experience.The ideal candidate has experience designing large-scale systems supporting millions of transactions per second, enjoys solving complex software problems, and possesses analytical, design and problem-solving skills. Ideally you have an in-depth understanding of streaming data technologies like Amazon Kinesis or Apache Kafka, and experience with open-source data processing frameworks like Apache Spark, Apache Flink, or Apache Storm. Your responsibilities will include collaborating with other engineers to build a large scale AWS service, and work with senior leaders to define your team's roadmap, including identifying design and code changes needed in the underlying open source platforms.Learn more about Amazon MSK: - AWS re:Invent 2018: Amazon Managed Streaming for Kafka (Amazon MSK) Launch* AWS re:Invent 2020: How Goldman Sachs uses an Amazon MSK backbone for Transaction Banking Platform* AWS re:Invent 2020: How New Relic is migrating its Apache Kafka cluster to Amazon MSK* AWS re:Invent 2021: How Coinbase uses Amazon MSK as an event store for applications* MSK Tiered Storage: Optimize cost and improve Kafka scalability* AWS re:Invent 2023: How Rivian builds real-time analytics from electric vehiclesBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Leading brands like Epic Games, Lyft, AirBnB, and Vanguard use Amazon Kinesis Data Streams as their foundation for real-time streaming data. With Amazon Kinesis Data Streams, customers process Gigabytes per second of real-time user engagement data for gaming and marketing analytics, build real-time IoT sensor data analytics solutions, analyze millions of financial transactions in real time, perform network intrusion detection for security analytics, transform and load logs into data lakes, and much more. These customers choose Kinesis Data Streams because it is a fully-managed service that makes real-time streaming data ingestion and processing, reliable, easy, and at low cost. Tens of thousands of customers worldwide, ranging from large commercial enterprises, federal and state governments, regulated industries like healthcare and finance, to small start-ups have moved from batch to streaming with Amazon Kinesis Data Streams, and we are just getting started.We are currently looking for an experienced Senior Software Development Engineer to join our team. The ideal candidate is excited about the incredible opportunity that cloud computing represents, and is passionate about delivering high quality services in a hyper-growth environment where priorities can shift fast. As a member of our team, you'll work alongside outstanding engineers and leaders, refine product requirements with product and program managers, define architecture, and be a leader in the implementation and launch of software.All team members actively participate in product definition, technical architecture review, iterative development, code review, and operations. Along with this, you’ll have the opportunity to interact with enterprise customers to ensure their needs are met -- clear, professional communication with teammates and customers is an important part of the job.Cloud computing represents a fundamental shift in how businesses think about managing their information needs. While this emerging area of computing has seen tremendous growth over the past few years, we are still in the early stages of realizing its full potential. We're looking for a smart, passionate and detail oriented engineer to help us continue to define this exciting new technology.Key job responsibilities- You solve difficult problems, applying appropriate technologies and best practices.- You work with your team to invent, design and build software that is stable and performant.- You are proficient in a broad range of design approaches and know when it is appropriate to use them (and when it is not). Your solutions are pragmatic.- You consider the legacy of the code you produce and write code that an SDE unfamiliar with the system can understand.- You limit the use of short-term workarounds. You do things with the proper level of complexity the first time (or at least minimize incidental complexity).- You create flexible software without over-engineering. You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies.- You are efficient with resource usage (e.g., system hardware, database, memory/CPU, etc.)- You work on project ideas with customers, stakeholders, and peersAbout the teamInclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Come build what’s next with us! Amazon Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF) are looking for a strong leader to help us continue to build our e-commerce and supply chain solutions . We offer a unique opportunity to join a high-visibility organization that will be a significant driver for the company’s growth and will reimagine the way people shop. We are looking for a highly motivated Solution Architect to join our team. You will be the trusted partner working shoulder to shoulder with our customers and advising them on how to best achieve performance at scale. The role requires deep technical expertise, a strong sense of technical evangelism, and a relentless commitment to long term customer outcomes. You will be expected to quickly understand technical architectures, research, build, and deliver proof of concept solutions to pattern and guide and shape the customer journey. You should be a passionate tinkerer, and be able to dive deep, speaking to builder patterns and practices with fluency. The ability to build repeatable artifacts, and assess deliverables as a force multiplier is a critical skill for the Solution Architect role. You should have a demonstrated ability to think about business challenges and articulate technical solutions to solve those problems. As part of the SA community you will capture and share best practices with your peers, generate internal and external technical content, and participate in evangelist and workshop activities to grow the community. To be successful in this role, you should: - Have a strong background in AWS Services, and be able to demonstrate technical excellence when building scalable architectures. - Be a passionate communicator, advisor, and advocate for the Customer. - Demonstrate a deep understanding of Software Development. - Be passionate about developing your peers, and participating in hiring. - Experience working with eCommerce and Supply Chain solutions About the teamBuy with Prime (BwP) and Multi Channel Fulfillment (MCF) are helping people reimagine the way they shop….wherever they do! Our vision is to enable every entrepreneur in the world to reach every customer in the world through every channel they can imagine. Buy with Prime (BwP) is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.Multi-Channel Fulfillment (MCF) aims to enable organizations across the world with reliable, cost effective, and flexible end-to-end eCommerce fulfillment solutions in order to help them scale, succeed, and offer best in class experiences to their customers. MCF represents the core fulfillment capability of Buy with Prime (BwP), a new business initiative for Amazon.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience ...

Join our passionate team and contribute to building a best-in-class transportation experience for all partners who sell their goods on Amazon. As a Senior Supply Chain Manager for Cargo Integrity & Recovery Services (CIRS), you will play a crucial role in upholding financial compliance, cargo integrity, and creating end-to-end visibility in Amazon's inbound supply chain network. This fast-paced and exciting environment offers the opportunity to make a significant impact, fostering a supportive and inclusive work culture.Key job responsibilities- Deliver programs and inventory management to support load integrity, security, and improved chain of custody for freight within Amazon's inbound transportation network.- Drive the adoption of Amazon's required security measures and identify the right key performance indicators (KPIs) to ensure compliance with Amazon's security policies.- Understand the diverse customers within Amazon's supply chain (operations, carriers, selling partners, business units) and develop programs to achieve the goal of scaling best-in-class trailer security across different programs and shipment legs.- Own accountability initiatives to ensure adherence to security requirements.- Increase visibility and accuracy of the chain of custody for shipments inbound to Amazon.- Deliver key initiatives in the short-term (1-12 weeks) and build a strategic roadmap to establish Amazon as an industry leader in cargo security.- Leverage a team to coach selling partners, carriers, and Amazon on best practices, and deliver clear and measurable metrics to track progress and compliance.- Simplify the experience to reduce costs while simultaneously increasing security and documented chain of custody for shipments.A day in the lifeAs a successful candidate, you will set the right KPIs and goals to deliver results and earn trust through partnerships with multiple stakeholders from different organizations. Strong communication skills, both verbal and written, are essential to convey complex decisions, trade-offs, and potential solutions clearly to leaders. We seek a well-rounded individual who can deliver short-term strategic deliverables and think big to accomplish broader organizational goals, providing a delightful customer experience. Your responsibilities will include:- Leading complex cross-functional programs that impact multiple organizations throughout the entire life cycle.- Developing strategies, guiding teams inside and outside your organization, prioritizing, and ensuring successful delivery.- Defining the program's mission, vision, and objectives, analyzing data, and overseeing reporting to measure progress with metrics.- Understanding business challenges, automation limits, scaling factors, and the reasons behind leadership decisions.- Bridging gaps between teams, processes, and systems to prevent common failure scenarios.- Collaborating with managers and executives to drive critical business initiatives.About the teamThe Cargo Integrity & Recovery Services (CIRS) team is part of Global Logistics (Amazon Inbound Transportation) and is focused on creating trust and reducing risks for our customers. We work in a fast-paced and exciting environment where our efforts are visible and impactful. We are passionate about delivering results and fostering a supportive and inclusive work environment.BASIC QUALIFICATIONS- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field- 5+ years of program or project management experience- 5+ years of supply chain experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)- Familiarity of SQL- Experience with inventory management ...

If you're passionate about fit excellence, then this position could be an excellent match for you. Amazon Softlines Private Brands seeks a skilled, passionate apparel Technical Designer to deliver best in class fit and quality across its direct development products. The Global Fit team aims to delight customers of all shapes and sizes around the world with products that fit perfectly. We safeguard product integrity throughout the full lifecycle, including commercialization, while driving continuous improvement within our mature selection. Central to this charter is our worldwide fit and expansion strategy, new product fit engineering and block maintenance, delivering fit CX excellence, vendor fit training and driving fit innovation. The ideal candidate is driven, meticulous, and capable of applying and conveying robust, pertinent technical expertise to diverse stakeholders worldwide. They must also be adept at analyzing size and fit data from various global regions to refine and innovate products, processes, and the overall customer experience. Previous experience in a similar role is crucial, as is a passion for working as a specialist. Key job responsibilities- Deliver clear specifications on Tech Packs to include fit, construction and quality, being cognizant or target prices- Lead fit sessions ensuring fit, sizing, construction and quality consistency is achieved in line with standards- Work with Design to ensure that relevant blocks and patterns are in place (2D and 3D)- Develop or update existing Technical Literature and SOPs as required- Leverage Technical knowledge to conduct wearer testing through development and post production- Evaluate garments to determine compliance of specs, construction, quality and fit intent versus the agreed standard- Track and manage workflow and workload for own product or team- Travel to factories, working with technical teams to advance fit approval timelines and drive right first time development- Conduct root cause analysis and customer data deep dives in line with strategy/defect escalations- Lead technical conversations with Vendors, including quality and fit issue escalations- Be comfortable reading, evaluating and manipulating data led fit reporting BASIC QUALIFICATIONS 7+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...