Executive Assistant, AWS Industry Products

Amazon is seeking an experienced Executive Assistant to support a General Manager and a Director in AWS Industry Products (AIP). We are a global organization building software to transform industries and make the world a better place. We are looking for an multitasking and self-motivated individual to be a key member of the business leadership team. This role requires superior attention to detail, the ability to organize and prioritize critical deliverables in a fast paced and changing environment, and the ability to juggle multiple competing requests. The right candidate for this role will possess strong written and verbal communication skills and be customer obsessed, enabling them to represent Amazon when interacting with Fortune 500 senior executives. A high level of integrity and discretion in handling confidential information is critical for success in this role, as is a good sense humor. We like to have fun! A successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations that require a quick turnaround, be creative in finding solutions, and take effective action without having to know the total picture. Key job responsibilities• Managing complex calendars and scheduling with global teams• Interacting clearly and proactively with senior executives • Tracking and helping in driving completion of key deliverables and following up on outstanding items • Organizing, executing, and assisting with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events) • Acting as a liaison for manager’s direct reports and supporting team-wide professional development initiatives• Working closely with the leadership team, partner teams, and other Executive Assistants to provide support to the organization • Occasional travel for off-sites or trainings • Managing domestic and international travel • Driving a vibrant and engaging organizational cultureA day in the lifeEvery day is different, but a typical day will involve managing a high volume of email, working with other Executive Assistants to schedule complex meetings, and partnering closely with executives and their business partners on projects and initiatives.About the teamAWS Industry Products is part of the broader AWS Solutions team, on a mission to accelerate our customers’ businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of senior level leadership support, or 1+ years of Amazon experience- High school or equivalent diploma- Experience with executive level calendar management ...

Principal Applied Scientist, Modeling and Optimization

Amazon is looking for a motivated individual with strong analytical and algorithmic skills and practical experience to join the Modeling and Optimization (MOP) Routing Science team. Your main focus will be on developing and improving our last-mile experience, with emphasis on algorithmic and analytical work. We are looking for candidates with proven ability to design, implement, and evaluate state-of-the-art solutions to large-scale optimization problems, working closely with software development engineers. The position requires strong background in combinatorial optimization, algorithms, algorithm engineering, and data structures, particularly as it applies to vehicle routing and related problems. Familiarity with Data Science and Machine Learning techniques is a plus.You will also play an integral role in the network planning, modeling, and analysis that will improve the efficiency and cost effectiveness of global fulfillment operations. You will identify and evaluate opportunities to reduce variable costs by improving the transportation network topology, inventory placement, transportation operations and scheduling, fulfillment center processes, and the execution to operational plans. You will also improve the efficiency of capital investment by helping plan the location and deployment of fixed assets. Finally, you will help create the metrics to quantify improvements to the fulfillment costs (e.g., transportation and labor costs) resulting from the application of these optimization models and tools.BASIC QUALIFICATIONS- Experience (10+ years) in Combinatorial Optimization, Mathematical Programming. - PhD in Operations Research, Computer Science, Mathematics or similar. - Strong coding skills in Java, C++, and Python. - Experience with mathematical programming tools. ...

Principal Product Manager - Technical, AWS Identity

Want to help customers control and secure access to some of the most sensitive data on the internet? Security is the #1 concern of customers adopting the cloud, and the AWS Identity team defines and enforces the access model for AWS. We run massively scaled, globally distributed systems that authenticate every AWS transaction. We are seeking a deeply technical product management leader in AWS Identity to drive the strategy and product roadmap for trusted identity propagation across AWS. As a Principal PMT-ES, you will define the vision for how we evolve fundamental user experiences, from simplifying the onboarding and sign-up experience to features that streamline the daily work for administrators and end users. You will have end-to-end product responsibility from working with external and internal customers to making roadmap tradeoffs and delivering revolutionary new features and functionality that improve the customer experience. The successful candidate will form a strategy that gets to the core of what customers value, set priorities that move that strategy forward, and influence across teams spanning AWS Identity, Security, GenAI, Analytics, and beyond to bring that vision to life. Candidates should enjoy working in a collaborative, analytical, and fast-paced environment and be comfortable interacting with highly technical cross-functional teams. Ideal candidates dive deep into data, have strong writing skills, and can confidently lead teams to alignment in ambiguous problem spaces.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilitiesAs a principal product manager in AWS Identity, you will drive our strategy, product roadmap for individual identity and workforce identity based products. You will have end-to-end product responsibility from working with key customers to delivering revolutionary new features and functionality. In addition, you will lead launch activities, relentlessly dive deep with customers and AWS teams, author and present data-driven narratives to AWS leadership, and more. You will truly understand what it means to operate, build, and grow a business.BASIC QUALIFICATIONS- 7+ years of working as a Technical Product Manager experience- 5+ years of technical (software development, network development, IT, other related) experience- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)- Demonstrated writing skills at a level suitable for presentation to senior executives ...

Principal TPM, Alexa Shopping, Alexa Shopping

With Alexa becoming increasingly common in homes, offices, cars and on the go, Alexa is playing a significant role in helping our customers capture their needs in the moment. In the Alexa Shopping team, we are working passionately to enable this vision by becoming the preferred way to capture and manage customer's shopping needs. By combining the ease of talking to Alexa with social shopping through sophisticated AI, we are transforming how customers shop in stores and online. We will intelligently help customers anticipate and keep track of what they need, save them time, and experience the best value during shopping. We will ensure they always get everything they needed without forgetting anything.Key job responsibilitiesPrincipal TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Principal TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Principal TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Principal TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving Shopping experiencesA day in the lifeThis role will test your skills across the board, including- Massive cross-group coordination- Ability to deeply understand platform level technologies- Hard-core data analysis and reporting- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do thingsBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Senior Application Developer, US Federal, ProServe

Are you a developer who has hands-on experience with building cloud-native applications? Would you like to work with our customers to help them architect, develop and re-engineer applications to fully leverage the AWS Cloud?Do you like to work on a variety of cutting edge, business-critical projects at the forefront of application development and cloud technology adoption?In order for applications to be fully optimized, they need to be architected to take advantage of the global scale, elasticity, automation and high availability features of the AWS cloud. On the AWS platform, services such as API Gateway, Lambda, ECS, SQS, Kinesis, AI and others provide opportunities to design and build cloud-ready applications.AWS is looking for talented hands-on technical architects and senior developers to help accelerate our growing Professional Services business. This is an excellent opportunity to join Amazon’s world-class technical teams, working with some of the best and brightest engineers while also developing your skills at one of the most innovative and progressive technology companies. Here in Professional Services, we engage in a wide variety of business-critical, high-profile projects for customers and partners and help them better leverage the ever-evolving AWS platform.Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.We are looking for hands-on application architects and developers who will:- Work as a technical leader alongside customer business, development and infrastructure teams- Lead technical and design discussions with IT executives to help enterprises speed their adoption of new technologies and practices- Architect and build highly scalable, cloud-native applications on the AWS platform using core developer services such as: API Gateway, Lambda, SQS, DynamoDB and ECS- Leverage new technology paradigms (e.g., serverless, containers, microservices)- Migrate monolithic applications to micro services architectures- Advise on implementing AWS best practices- Influence infrastructure architecture by sharing your application development expertise- Represent the voice for developers internally and influence our AWS Professional Services offerings and AWS product strategy for developers by working with AWS platform engineering, Business Development and other cross-functional teamsOur Consultants work with enterprise customers locally, regionally and potentially domestically. As such, Consultants will be required to travel to client locations to sell and deliver professional services as needed.It is expected to work from one of the above locations (or customer sites) at least 1+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.About the teamWhy AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 7+ years of large scale software development or application engineering with recent coding experience in two or more modern programing languages such as: Java, JavaScript, C/C++, C#, Swift, Node.js, Python, Go, or Ruby- 5+ years of experience as a technical specialist in Customer-facing roles- Experience with Agile development methodologies and Continuous Integration and Continuous Delivery (CI/CD) experience- Cloud development experience- Current, active US Government Security Clearance of TS/SCI with Polygraph ...

Senior Applied Scientist

AWS is looking for a passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading technology. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in multimodal LLMs and VLMs in Computer Vision.Key job responsibilitiesAs part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use of speech and language technology. You will gain hands on experience with Amazon’s heterogeneous speech, text, and structured data sources, and large-scale computing resources to accelerate advances in spoken language understanding.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Applied Scientist, Amazon Health, Amazon

About Amazon HealthAmazon Health’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.Job summaryWe are seeking an exceptional Senior Applied Scientist to join a team of experts in the field of machine learning, and work together to break new ground in the world of healthcare to make personalized and empathetic care accessible, convenient, and cost-effective. We leverage and train state-of-the-art large-language-models (LLMs) and develop entirely new experiences to help customers find the right products and services to address their health needs. We work on machine learning problems for intent detection, dialogue systems, and information retrieval. You will work in a highly collaborative environment where you can pursue both near-term productization opportunities to make immediate, meaningful customer impacts while pursuing ambitious, long-term research. You will work on hard science problems that have not been solved before, conduct rapid prototyping to validate your hypothesis, and deploy your algorithmic ideas at scale. You will get the opportunity to pursue work that makes people's lives better and pushes the envelop of science.#everydaybetterKey job responsibilities- Translate product and CX requirements into science metrics and rigorous testing methodologies.- Invent and develop scalable methodologies to evaluate LLM outputs against metrics and guardrails.- Design and implement the best-in-class semantic retrieval system by creating high-quality knowledge base and optimizing embedding models and similarity measures.- Conduct tuning, training, and optimization of LLMs to achieve a compelling CX while reducing operational cost to be scalable.A day in the lifeIn a fast-paced innovation environment, you work closely with product, UX, and business teams to understand customer's challenges. You translate product and business requirements into science problems. You dive deep into challenging science problems, enabling entirely new ML and LLM-driven customer experiences. You identify hypothesis and conduct rapid prototyping to learn quickly. You develop and deploy models at scale to pursue productizations. You mentor junior science team members and help influence our org in scientific best practices.About the teamWe are the Health AI team at HST (Health Store and Technology). The team consists of exceptional ML Scientists with diverse background in healthcare, robotics, customer analytics, and communication. We are committed to building and deploying the most advanced scientific capabilities and solutions for the products and services at Amazon Health.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 6+ years of building machine learning models for business application experience- Knowledge of programming languages such as C/C++, Python, Java or Perl ...

Senior Applied Scientist, LLM Code Agents, NGDE Science

AWS is looking for world class scientists and engineers to join Amazon Q Developer Machine Learning team to develop groundbreaking generative AI technologies like Amazon Q and CodeWhisperer. Our scientists push boundaries in training large language models, code generation, retrieval-augmented generation, and beyond to invent creative solutions. You will invent, implement, and deploy state-of-the-art machine learning solutions at Amazon scale, having a direct impact on revolutionary products used by millions. You will make breakthroughs that challenge the limits of AI and machine learning while collaborating with leading academics and interacting directly with customers to bring new research rapidly to production. You will publish your work at top Machine Learning and Natural Language Processing conferences.The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world.If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Senior Software Development Engineer, Customer Engagement Technology

Amazon.com is broadly recognized as a leader in providing exceptional Customer Service globally. At Amazon, we are driven by innovation and customer obsession, which is deeply ingrained in everything we do, especially in the Customer Engagement Technology (CET) department. Leveraging conversational Artificial Intelligence (AI) and machine learning (ML) technology, we strive to predict and resolve customer issues through self-service and automation solutions.The CET team leads AI and Large Language Models (LLM)-driven customer experience transformation using task-oriented dialogue systems. We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are designed to adapt to changing company policies and invoke correct APIs to automate solutions to customer problems. Additionally, we enhance associate productivity through response/action recommendation, summarization to capture conversation context succinctly, retrieving precise information from documents to provide useful information to the agent, and machine translation to facilitate smoother conversations when the customer and agent speak different languages.Key job responsibilities- Architect and lead the development of robust inference infrastructure for Amazon's conversational AI customer service chatbots, leveraging state-of-the-art LLMs.- Design and implement advanced deployment pipelines for seamless integration of LLM models into production environments, ensuring rigorous testing and validation protocols.- Lead the creation of a sophisticated ML inference service that orchestrates complex interactions between multiple models, including issue prediction, item recommendation, and response generation, to deliver coherent and contextual responses.- Drive the integration of cross-team services to enable advanced retrieval-augmented generation (RAG) systems, combining LLMs with external knowledge sources and actuation capabilities.- Innovate and implement observability and logging mechanisms for proactive issue identification, troubleshooting, and maintenance of dialogue states crucial for offline training and continuous model improvement.- Provide technical leadership and mentorship, collaborating closely with Product Managers, UX designers, Applied Scientists, and other Software Development Engineers to drive the application of machine learning models in delivering exceptional conversational AI experiences.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior UX Designer, Industry Products, Automotive

AWS Industry Products (AWS IP) is seeking a Senior UX Designer to join our design and research team. We are looking for candidates who thrive in a fast-paced startup-like environment and have a passion for solving complex problems at a massive scale.AWS IP is an AWS organization chartered to build industry-specific products by diving deep with industry innovation leaders to unblock entire industries from new business models, step changes in efficiency, and transformative business outcomes. We are builders and innovators applying Amazon innovation mechanisms and AWS technologies, like machine learning and IoT, to build new AWS products that empower industry customers to achieve and sustain the game changing benefits of digital transformation at scale. We are curious, passionate, fun, and like to GSD (get stuff done).Key job responsibilitiesThe Senior UX Designer will work directly with product and engineering in collaboration with a global automotive industry partner. You will take technical and abstract concepts and turn them into a compelling and meaningful user experience that transforms automotive software development. You must be mission-driven, creative, and independently motivated to succeed.As a Senior UX Designer, you will:• Design developer experiences and cloud-based software management services for the automotive industry.• Contribute to strategic decisions around product definitions and roadmaps.• Brainstorm and prototype concepts, and specify designs according to use cases.• Create end-to-end user experiences that are useful, usable, and desirable.• Understand and advocate for customers and their needs through research and the design and development of solutions.• Integrate business requirements and market research to assist in developing use cases and high-level design requirements.• Design information architecture, user interface, and interaction flow of services and experiences.• Develop personas, customer journey maps, conceptual diagrams, wireframes, and prototypes.• Facilitate design processes, present to stakeholders, and iterate on designs based on feedback and user research.• Develop and maintain detailed user interface specifications for developer handoff.• Contribute to product management and engineering to instill UX best practices throughout a customer’s journey.• Chart a course for yourself in ambiguous situations. • Mentor and assist other designers.A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.BASIC QUALIFICATIONS- 7+ years of UX designer or interaction designer experience- Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience in delivering design solutions for projects of large scope and complexity- Experience with design tools such as Figma and digital collaboration tools like Miro ...

Software Dev Engineer II, AWS EC2 Edge Frontier

Do you want to grow and be part of a team that is building hybrid-edge cloud services used in virtually all corners of the world, in the most demanding industries, and the most challenging use cases? If you said yes, come join the AWS EC2 Edge Frontier family of services and help us revolutionize the world of hybrid-edge cloud computing!AWS Outposts is a family of fully managed solutions delivering AWS infrastructure and services to virtually any on-premises or edge location for a truly consistent hybrid experience. Outposts solutions allow customers to extend and run native AWS services on premises, and is available in a variety of form factors, from 1U and 2U Outposts servers to 42U Outposts racks, and multiple rack deployments.With AWS Outposts, customers can run some AWS services locally and connect to a broad range of services available in the local AWS Region. Run applications and workloads on premises using familiar AWS services, tools, and APIs. Outposts supports workloads and devices requiring low latency access to on-premises systems, local data processing, data residency, and application migration with local system interdependencies. AWS EC2 Edge Frontier technology enables delivery of AWS services, and more specifically EC2, closer to customers and their infrastructure, outside the confines of an AWS Region. The Frontier technology businesses based on it including AWS Outposts, Wavelength, Local Zones, Telco, and Snow. Within EC2 Edge, the Frontier Core Engineering team is responsible for developing, provisioning, deploying, and operating the core software and devices running on the deployed Frontier and Snow devices.Key job responsibilitiesAs an experienced developer on the team, you will contribute to all aspects of the software development life-cycle with a strong focus on embedded software: bootstrap, OS, file system & encryption as well as testing and deploying software and firmware updates to Snow and Frontier devices.You will design and develop secure, reliable, scalable, and high-performance on-device software that helps expand the edge compute business. You will also contribute to cloud-based software to prepare devices for use. You measure and identify areas of improvement in our frameworks, tools, processes and strive to make them better. You will own the new features from inception through development and release.We are constantly evaluating our success metrics and are obsessed with identifying new ways to measure our solution’s effectiveness and how to improve them. Work/Life Balance - Our team puts a high value on work-life balance. On-Call Responsibility - This position involves on-call responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our products are exceeding customer expectations. When we do get paged, we work together to resolve the issue and ensure that root cause is addressed systemically.Mentorship and Career Growth - Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our SDEs and other AWS EC2 Edge members truly enjoy mentoring and on-boarding new SDE members through one-on-one mentoring and thorough, but kind, doc reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded SDE and enable them to take on more complex features and services in the future.Inclusive Team Culture - Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer III, AWS EC2 Edge Frontier

Do you want to grow and be part of a team that is building hybrid-edge cloud services used in virtually all corners of the world, in the most demanding industries, and the most challenging use cases? If you said yes, come join the AWS EC2 Edge Frontier family of services and help us revolutionize the world of hybrid-edge cloud computing!AWS Outposts is a family of fully managed solutions delivering AWS infrastructure and services to virtually any on-premises or edge location for a truly consistent hybrid experience. Outposts solutions allow customers to extend and run native AWS services on premises, and is available in a variety of form factors, from 1U and 2U Outposts servers to 42U Outposts racks, and multiple rack deployments.With AWS Outposts, customers can run some AWS services locally and connect to a broad range of services available in the local AWS Region. Run applications and workloads on premises using familiar AWS services, tools, and APIs. Outposts supports workloads and devices requiring low latency access to on-premises systems, local data processing, data residency, and application migration with local system interdependencies. AWS EC2 Edge Frontier technology enables delivery of AWS services, and more specifically EC2, closer to customers and their infrastructure, outside the confines of an AWS Region. The Frontier technology businesses based on it including AWS Outposts, Wavelength, Local Zones, Telco, and Snow. Within EC2 Edge, the Frontier Core Engineering team is responsible for developing, provisioning, deploying, and operating the core software and devices running on the deployed Frontier and Snow devices.Key job responsibilitiesAs an experienced developer on the team, you will contribute to all aspects of the software development life-cycle with a strong focus on embedded software: bootstrap, OS, file system & encryption as well as testing and deploying software and firmware updates to Snow and Frontier devices.You will design and develop secure, reliable, scalable, and high-performance on-device software that helps expand the edge compute business. You will also contribute to cloud-based software to prepare devices for use. You measure and identify areas of improvement in our frameworks, tools, processes and strive to make them better. You will own the new features from inception through development and release.We are constantly evaluating our success metrics and are obsessed with identifying new ways to measure our solution’s effectiveness and how to improve them. Work/Life Balance - Our team puts a high value on work-life balance. On-Call Responsibility - This position involves on-call responsibilities. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our products are exceeding customer expectations. When we do get paged, we work together to resolve the issue and ensure that root cause is addressed systemically.Mentorship and Career Growth - Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our SDEs and other AWS EC2 Edge members truly enjoy mentoring and on-boarding new SDE members through one-on-one mentoring and thorough, but kind, doc reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded SDE and enable them to take on more complex features and services in the future.Inclusive Team Culture - Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Software Development Engineer

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.Do you want to design, build and operate services that are used by millions of customers every day? Are you passionate about architecting highly available and large-scale services?If the answer is yes, the Appstream 2.0 team wants to talk with you. AppStream is a rapidly-growing service that offers customers incredibly scalable and robust application and virtual desktop streaming. We have a number of new exciting features to launch in the next year next year and are looking for talented and motivated engineers to join the team.AppStream 2.0 is an AWS End User Computing (EUC) service that enables SaaS application streaming or delivery of virtual desktops. We are growing at an incredible pace with a rapid increase in adoption and usage. As a result, we offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast and highly scalable solutions. You will get to build on top of AWS utilizing industry-leading patters on EC2, S3, DynamoDB, Kinesis, Lambda, APIGateway, etc. We strive to deliver innovating solutions and features that enable millions of concurrent streams, snappy click to app stream start, faster than human perception end to end streaming latency, lowest possible cost per streaming session, secure and isolated streams for best compute and graphics utilization, high fidelity graphics, broad server OS selection as well as client OS footprint. We are looking for people who believe in providing world-class application streaming experience for AWS Enterprise and ISV customers.Key job responsibilities- Design, Develop, Deliver and Operate secure, reliable and scalable solutions for customer features as well as internal operational improvements.- Maintain high standard by delivering high quality in your own work as well as and push for a high bar in code, design and other document reviews for the team.- Work across team boundaries and help deliver on team projects by showing high bar of ownership, earn trust and deliver results.- Develop a deep understanding of the system as well as the overall service, understand core customer usage patterns and workflows. Be part of the team's oncall rotation and help in directly engaging with customers and stakeholders and drive ticket and issue resolution. - Demonstrate customer obsession in your work (design, implementation, testing, deployments, operations). - Develop your communication skills and leverage written and verbal communication to earn trust and drive consensus and required outcomes while collaborating with team mates and across team-boundaries. - Be closely engaged in team meetings and processes and help continuously identify and drive improvements for the team's efficiency and effectiveness.- Be a mentor and role model for junior engineers by exemplifying and re-inforcing the Amazon's LPs every day.A day in the lifeOur team works together to provide work/life balance for all team members. We recognize that the circumstances of our team members vary, and we balance work across the team so that we’re all able to maintain high standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. We pride ourselves on a high level of ownership in the work we do. We maintain a regular on-call rotation across our teams with engineers and managers all taking part to resolve the inevitable issues that arise. We work hard to minimize getting paged in the middle of the night as we recognize that a well-rested employee is a productive employee.About the teamThis team is a great fit for you if:- You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.- You like to be part of a collaborative environment where the team supports each other and you have access to mentors and senior engineers for guidance- You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 1+ years of non-internship professional software development experience- 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II - Network Performance Monitoring, NPM (Network Performance Monitoring)

Want to drive the development and innovation in a service that impacts thousands of AWS customers? We are currently looking for a software development engineer to help us deliver the future of application and network monitoring at AWS. This role is for building the core functionality of services under the AWS Network Performance Monitoring (NPM) suite and is a good fit for you if you are passionate about autonomous software systems that transform the way applications and networks are built and operated. We are currently looking for a software development engineer to help us deliver the future of software-driven network observability at the core of our global network. This role may be for you if you are passionate about software systems that transform the way networks are built, controlled and operated. You build high quality, highly available, always-on services. You are happiest when you are working with empowered, world-class leaders and engineers to solve fundamental challenges in planet-scale networks. Finally, with your curiosity and strong ownership bias, you have an infectious desire to continually improve how things are done.Come join us and do what nobody else in the world is doing… literally. Gain world class knowledge and expertise on the inner workings of the Internet and the Amazon network.Define, design and build the next generation of Amazon’s Software Defined Network. Create, enhance, and run scalable autonomous controller services that observe the state of the network, make active decisions to optimize traffic based on programmable business logic. Build massive real-time systems which inform and drive complex changes across the global network and Internet. Collaborate with and learn from world leaders in networking and distributed systems. Gain practical experience building incredible software using Amazon Web ServicesKey job responsibilities-Leverage, develop, and implement industry-leading algorithms and techniques to automate and optimize network and internet observability.-Collaborate closely with cross-functional teams (developers, network experts, scientists, leaders) to translate the business requirements into technical specifications.-Design, test, and deploy scalable software systems that leverage Generative AI techniques to enhance network performance and reliability.-Participate in code reviews, provide constructive feedback, and contribute to a culture of excellence in software engineering practices.-Proactively identify and address technical challenges, troubleshoot issues, and drive resolution to ensure smooth operation of software solutions.-Communicate effectively with stakeholders to convey project status, solicit feedback, and align on strategic objectives.-Own the operational excellence of the software you put into production.-Contribute to improving our documentation, processes, and tools so that we improve our performance as a team.About the teamThe Network Performance Monitoring (NPM) team is responsible for the services that monitor the health of Amazon’s traffic to and from the the Internet and within Amazon's internal network. NPM is a fully-managed network performance monitoring service that provides near real-time visibility of network performance, enabling customers to rapidly detect and attribute network driven impairments to their AWS workloads. We provide the foundations for network health, observability and triangulation for AWS customer resources. Our biggest value proposition is to look at a variety of input data sources and come up with a network health indicator indicating the source of the impairment, associated visualizations, alarms, and fault isolation.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II, Network State Manager (NSM)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As a Software Development Engineer at AWS, you are driving a wave of innovation and bringing sweeping changes to the way we manage our networks. You are developing software that allows us to build the most reliable, available and self healing network in the world. On a daily basis you work closely with your teammates and surrounding teams to bring adaptive and creative solutions to operational and business goals. At AWS, we are pushing the boundaries of what we can achieve every day, and we are a highly motivated and collaborative team of engineers who thrive on solving challenging problems.Virtualization, incredible scale, hardware commoditization, and automation are revolutionizing networking and network software. In AWS Networking, we leverage big data technologies and analytics software to run one of the largest networks in the world. We push the boundaries of robustness, fault-tolerance and smart adaptive algorithms that can react intelligently to real-world events. This is your time to make history by building large-scale distributed software systems.The AWS network is composed of millions of heterogeneous network devices, all of which need to be managed in a consistent manner, abstracted away from platform-specific differences, and reduced in complexity for our customers. The Network State Manager (NSM) Core Platform team has an exciting charter to provide scalable platform services for building authoritative data services for the Amazon Network. The NSM team is also responsible for designing and scaling search services across AWS network devices, interfaces and links. We are the primary source of network state data and our team offers a set of services and APIs which work in tandem to share this authoritative view with the core services needed to run the AWS network.Do you believe that good systems design is about looking around corners and designing to scale? Are you passionate about using technology to solve problems that have a huge impact?Come build the future of networking at AWS.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon

Would you like to innovate on the most highly visible and persistent feature on Amazon website and app, impacting every customer who visits and support many partners across the company? Would you like to build low latency, highly resilient distributed systems at scale? Would you like to be a part of transforming the online shopping experience for hundreds of millions of customers across the world? If so, Navigation Experience (NavX) has an opportunity for you. Serving tens of thousands of transactions per second and billions of views per day, we have a large and visible footprint.You would be working in an agile development environment and shipping code daily via continuous deployment pipelines. As a full-stack SDE, you will be responsible for building out and optimizing all of our back-end systems for scale and speed as well as delivering world class CX for the Amazon shopper on all devices.You will be joining NavX-Core team which is part of NavX organization. We are responsible for the navigational experience which makes it easier for a customer to find what they are looking for by combining search and browse actions into a seamless experience that lets a customer navigate to any destination type. Our mission is to serve as an indispensable guide that helps customers find what they need, whenever and wherever they need it, and get out of the way when they don’t need our help. We focus on making the best use of the space navigation occupies while ensuring that customers can still quickly and easily succeed in their shopping tasks via the Hamburger Menu, Navigation Bar, and Footer components across all form factors on web. Our vision is to build a tailored navigation experience which brings forward the most important and relevant information for a customer at any stage in their shopping journey.We are a highly diverse, intellectually curious team that loves to have fun and accomplish big things.The ideal candidate will have excellent technical design, problem solving and communication skills and be comfortable interacting with technical and non-technical stakeholders at all levels. The candidate has experience building and operating mission critical cloud software services and an understanding of design for scalability, performance, and reliability. The candidate should have interest and desire to learn new skills and do things never done before. In addition, the ability to work backwards and think from a customer perspective is crucial. The candidate will mentor team members to promote engineering excellence and continually "look around the corner" for the benefit of our customers and improving the team architecture.About the teamNavigation Experiences (NavX): The NavX team is responsible for navigation across all devices on the Amazon retail website, including browsing destinations in Hamburger, shopping within Store Modes, finding account and personalized content in Me Tab, and discovering strategic programs easily in the Strategic Subnav and Discovery Bar. We are responsible for the navigation chrome on all rendering platforms, as well as the platform aspects of its flyouts and tool-tips. To support the builders across Amazon, we also own LinkTree to enable partners to specify navigation links and hierarchies through our experiences.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Amazon Connect (AWS)

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you inspired to work with a team than launches products with direct and massive impact on Amazon’s customers? Are you excited to join one of the newest and most exciting AWS services?Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.See our section in Andy Jassy 2020 re:Invent keynote - https://www.youtube.com/watch?v=xZ3k7Fd6_eU&t=7516sWe have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.Key job responsibilitiesAs a developer on our team, you’ll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You’ll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and morA day in the life1. Evaluate design decision that will make the system under design secure, scalable, fault tolerant, highly available with low latency.2. Implement software solutions based on agreed upon design.3. Improve the operational excellence of the services that the team owns.4. Provide cross team impact by mentoring others, participating in operation, design, doc and other reviews and be a good team player on achieving team/org goals.About the teamABOUT AWS:Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, BlackWatch Core Platform

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Anti-DDoS team is the frontline defense for all DDoS threats world-wide, against all Amazon & AWS customers and services. Our architecture must be highly scalable, performant, and continually evolve against threats as they emerge.The Anti-DDoS team is looking for software engineers to solve incredibly challenging low-level networking problems, deliver new capabilities, and continue to scale our platform to meet the increasing needs of our customers world-wide. The ideal candidate has strong technical background in computer networking and programming experience in Java, C, C++, Python.Candidates who enjoy computer networking, building scalable user interfaces and performance sensitive control plane infrastructure, deep packet analysis, systems programming and have deep analytical skills and excellent communication skills will find the Anti-DDoS team to be inline with their interests and desire for challenge. You must be able to highly collaborate, be creative, analytical and thrive in fast-paced environments, all while interacting with highly technical software and networking development teams.Key job responsibilitiesThe AWS Shield Anti-DDoS team is looking for a Software Development Engineer who can help us build the next generation of our service's Control Plane infrastructure. Our team also owns and maintains the existing control plane infrastructure, while also ensuring that packet processing metrics are delivered in a timely and efficient manner. In addition to this, the team is responsible to scale and maintain the Anti-DDoS service's configuration dashboard and user interface, which provides insight and visibility into the SoW (state of the world) for our service.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, BlackWatch Core Platform

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Anti-DDoS team is the frontline defense for all DDoS threats world-wide, against all Amazon & AWS customers and services. Our architecture must be highly scalable, performant, and continually evolve against threats as they emerge.The Anti-DDoS team is looking for software engineers to solve incredibly challenging low-level networking problems, deliver new capabilities, and continue to scale our platform to meet the increasing needs of our customers world-wide. The ideal candidate has strong technical background in computer networking and programming experience in Java, C, C++, Python.Candidates who enjoy computer networking, building scalable user interfaces and performance sensitive control plane infrastructure, deep packet analysis, systems programming and have deep analytical skills and excellent communication skills will find the Anti-DDoS team to be inline with their interests and desire for challenge. You must be able to highly collaborate, be creative, analytical and thrive in fast-paced environments, all while interacting with highly technical software and networking development teams.Key job responsibilitiesThe AWS Shield Anti-DDoS team is looking for a Software Development Engineer who can help us build the next generation of our service's Control Plane infrastructure. Our team also owns and maintains the existing control plane infrastructure, while also ensuring that packet processing metrics are delivered in a timely and efficient manner. In addition to this, the team is responsible to scale and maintain the Anti-DDoS service's configuration dashboard and user interface, which provides insight and visibility into the SoW (state of the world) for our service.About the team*Why AWS*Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.*Diverse Experiences*Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.*Mentorship and Career Growth*We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, EKS Anywhere

As a Software Engineer in the Elastic Kubernetes Service (EKS) team working on EKS Anywhere, you will help us deliver the mission of helping customers run containers successfully anywhere. At Amazon EKS, we are building a core set of functionality that allows our customers to create and use Kubernetes at scale in their data centers or on AWS. You will be part of an exceptional team moving the needle towards making containers as the next generation compute platform everywhere. This is an opportunity engineer systems on a massive scale, and to gain top-notch experience in distributed systems and cloud computing.You will be solving challenging technical problems, often ones not solved before, alongside with peers with remarkable technical expertise. The solutions you build will be high impact and rolled out to our large customer base across the world. If you are excited to work in a dynamic environment, we would love to hear from you!Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future10017BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...