San Francisco

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs).We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up!As a Product Manger - Technical, you’ll work closely with our research and engineer teams to apply agentic technologies to customer problems within and outside of Amazon.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleJoin Twitch's Mobile Core Engineering team and help power the future of our innovative, global platform. As a Mobile Infrastructure Engineer, you will drive mobile infrastructure and continuous delivery that enables Twitch to safely and reliably ship mobile apps and cutting-edge mobile experiences to millions of users.Our mission is to empower engineers to build delightful, secure, and reliable experiences for our passionate communities worldwide. You will be a key expert and contributor in the group that delivers core mobile tools and frameworks that Twitch builders leverage to innovate on Android and iOS.This is an exciting opportunity to make a tangible impact on the Twitch platform and the millions of creators and communities we serve. If you're an experienced Mobile Infrastructure Expert with a passion for mobile build infrastructure and continuous delivery, we want to hear from you!You Will- Manage Continuous Integration/Continuous Delivery (CI/CD) systems- Research new mobile build and release technologies- Improve engineering processes and tools- Enable safe and reliable mobile app deliveryPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 3+ years of software engineering experience- Experience configuring and managing build pipelines- Proficiency in mobile build tools (Android Studio, Gradle, Xcode)- Strong understanding of build and release infrastructure ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. The Amazon Search Experience engineering team's vision is to provide a delightful experience to search, explore and discover content on Amazon Music. We build frontend and backend technology to enable a rich search experience across multiple clients, including mobile, web, FireTV and Big Screens (such as RokuTV). We build technology that retrieves, ranks and groups search results, and displays those results to our customers. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.Key job responsibilitiesAmazon Music Search is looking for an experienced Mobile/Web Software Developer for our Search Full Stack engineering team in our SFO office. We collaborate across disciplines. You will have the opportunity to work closely with product managers, UX designers, and engineers to innovate, measure, analyze and refine the search experiences we deliver to our music listeners across the planet on a daily basis. Our roles are all well defined, but we encourage individuals to cross boundaries and learn from each other.Our ideal candidate will have:* Full stack development of Android mobile application, with exposure/cross-over to iOS.* Experience including cross-development technologies like React Native. * Ability to work semi-independently with partner teams to drive innovation and issue closure.* Apply experience in mobile development to deliver the best and highly performant features for our customers, further enhancing Amazon Music’s ability to impact our customers' day-to-day lives.* Passionate about building the best customer experience and user interfaces* Goal-oriented and results-driven; thrives in a culture of ownership, delivery, and bias for action* Enjoys working in fast-paced environments, and communicates well with stakeholders, peers and team.BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience ...

Forecasting and planning are critical functions at eero that involve working closely with the Sales, Finance, Demand Forecasting, Manufacturing, and Operations teams to ensure forecasting accuracy and streamlined planning processes across our retail and ISP channels.As a Planning Systems and Data Analyst, you will support use case intake, architecture development and maintenance of apps in the eero forecasting system (Anaplan), as well as related ETL processes. You will be responsible for bridging the gap between Sales, Manufacturing Operations and Finance teams for sales planning and analytics through use of data and automation.You will help turn requirements into designs, users stories, and insightful planning models by collaborating with numerous stakeholders and the Planning Systems and Data Lead.This is a cross-functional role with an outsized impact across numerous high-profile processes. This role will report to the Planning Systems and Data Lead.Key job responsibilities- Engage and delight end users of sales, demand and financial planning tools by creating new models and developing new features in existing models- Develop and maintain modules that replace email and spreadsheet-based manual processes for planning use cases in Sales, Demand Planning, Supply Planning, Finance and other areas identified in the future- Administer and maintain the business data hub, helping ensure the relevant planning data, which is distributed across multiple systems, is accurately consolidated within our planning and financial systems in a scalable way- Closely collaborate with the Planning Systems Data Lead as well as Sales, Finance and Manufacturing Operations teams and gather requirements to build a continuously improving planning process. Some examples include: 1) improve upon existing automated, per channel forecasting methodology, 2) create dashboard views for Sales, Sales Ops, Finance, Manufacturing Operations and executive team audiences, 3) support for the cross-channel supply allocation process by building a sophisticated data model, 4) build new modules/use cases into the planning system (i.e. supply planning)- Develop, track and evangelize the metrics that are critical for achieving customer satisfaction, operational excellence and planning accuracy- Assist the eero/Amazon Bizops, Finance and BI teams with technical expertise in relation to various business systems integrationsAbout the teamWifi is the foundation of the modern home. Without it, nothing works. eero, an Amazon company, is the first company to deliver a whole home WiFi experience using mesh technology, ensuring there isn’t a home layout or connected device we can’t handle. Fixing connectivity is, however, just the start. We’re working on the building blocks of the smart home by designing our own hardware, enabling it with powerful software, and tying it all together to the cloud. A home that anticipates our needs, takes care of us and our families, keeps us safe and healthy, and saves money and energy.BASIC QUALIFICATIONS- 4+ years of design, implementation, or consulting experience in systems implementations or process design- 2+ years of experience being a super user/builder in one or more of the following planning platforms: Anaplan, Adaptive Insights, IBM Cognos TM1, Vanguard etc.- Experience with dimensional data modeling, data warehousing, and ETL tools and concepts- Experience in sales forecasting, supply chain planning and/or financial planning- Anaplan certification ...

Amazon continues to invent with AI to build world-class products, services and experiences across every part of its business. We are seeking an experienced communications professional to join our team. As the PR Specialist for Amazon AI, you’ll work across the Amazon communications team – including Devices & Services, Prime Video, Stores, and more – to help manage our coordinated, multi-channel, company-wide AI storytelling. You will manage key mechanisms, such as editorial calendars, measurement and reporting; help surface opportunities for collaborative storytelling across owned, earned, and paid channels; and help share learnings and best practices across the team. The ideal candidate will be highly collaborative; adept at dealing with ambiguity and tight deadlines; and have experience working to high standards. To be successful in this role you will need excellent communications skills, exemplary writing ability, exceptional initiative, and a talent for collaboration. You should have experience delivering results with high standards under tight deadlines. Creativity and flexibility are a must, as well as knack for jumping in on projects where needed.Key job responsibilities• Help manage team goal setting, as well as cadence with internal stakeholders and external PR agencies.• Provide support to scale effectiveness of owned, earned, and paid communications programs. • Build trust with key business stakeholders, look around corners to anticipate trends and issues. • Manage unexpected, complex communications challenges utilizing high judgment and strong bias for action.About the teamThis role is part of the cross-company AI Communications team within Amazon’s Communications & Corporate Responsibility (CCR) team.BASIC QUALIFICATIONS- 5+ years of recent professional communications or public relations experience- Bachelor's degree- Experience managing media relationships and pitching stories to the media.- Ability to thrive in a fast-paced and deadline-oriented environment.- Excellent written and oral communication skills.- Strong judgment and the ability to respond quickly, yet thoughtfully, to urgent PR matters. ...

Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.AWS is one of Amazon’s fastest growing businesses, servicing customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative Startups like Netflix, Pinterest, Spotify, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung. We help global and local enterprises to use cloud to remediate their technical debt and build new innovative businesses.AWS Enterprise Support provides our customers with one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries.Enterprise customers rely on Support when running their business critical workloads on the AWS platform, and our technical account managers and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and Internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.As Premium Support BDM, you will be part of the Enterprise Support organization. You will support the Premium Support strategy and own driving the go-to-market (GTM) efforts for Support, with the objective to increase adoption for paid support offerings amongst AWS customers while maintaining target margin performance, and using Support to accelerate AWS platform adoption for the customers. You will engage our customers to understand why they need Premium Support solutions (or why not; e.g. Enterprise Support or Enterprise On-Ramp), what are the pain points and obstacles in their current support offering. You will identify areas for sharpening our Support proposition (e.g. a differentiated offering, value and return on investment vs price) and design and execute controlled experiments driving commercial innovation. You will quantify the impact of Support in driving AWS platform adoption, estimate the ROI, and design and execute initiatives to help accelerate our customer cloud adoption journey. You will enable the sales team to drive the day-to-day interactions with prospects, selling the Support value proposition, in order to build long-term business opportunity. You will engage partners to develop and pilot new Support offerings via the partner ecosystem.The ideal candidate will possess a keen business sense and exceptional analytical skills, is able to articulate and communicate a clear value proposition across customers, partners, and within the AWS organization, and is comfortable working across internal functions and geographies. The candidate will be naturally curious, going beyond the obvious to discover unexpected insights and translate those into tangible business value.Key job responsibilities• Engage customers, partners, and field teams to deeply understand and measure customer value and pain points in adoption of Enterprise Support Services (Enterprise Support, Enterprise On-Ramp, Migration Services, plus other new products launched throughout the year)• Analyze drivers of Enterprise Support Services adoption and identify levers for improvement• Identify, design and execute controlled experiments in driving Enterprise Support Services adoption• Review and analyze Enterprise Support Services pricing and costing, ensuring savings are passed on to our customers• Quantify impact of Enterprise Support Services adoption on AWS Platform adoption, estimate the ROI of Support investments in accelerating AWS platform adoption• Develop and refine sales collateral, reference cases and value proofs for customers and partners• Drive commercial innovation in Support, e.g. differentiated support offerings per customer segment. In conjunction with Field Enablement, create Support related training programs and material for the field team so that they can properly articulate the Support value proposition• Work with stakeholders across Commercial/Public Sales, Premium Support, and Enterprise• Prepare and present business reviews to the senior Sales and BD management team• Drive Enterprise Support Services deals end to end with SalesAbout the teamWhy AWS?Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 6+ years of developing, negotiating and executing business agreements experience- 6+ years of professional or military experience- 6 + years of experience in a role focused on creating and implementing organizational strategies.- Bachelor's degree ...

Do you have the business savvy, GenAI background in the Startup space, and sales skills necessary to help position AWS as the cloud provider of choice for customers? Do you love building new strategic and data-driven businesses? Join the Startup Organization (SUP) team as GTM Executive GenAI Startups!We're seeking a customer-obsessed builder to join our Startup Organization (SUP) team as GTM GenAI Startups lead. The GenAI team drives revenue, adoption, and growth from the largest and fastest-growing GenAI startups through strategic partnerships and effective GTM strategies.We work backwards from our customer’s most complex and business critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. GenAI teams include sales, business development and technical solutions architecture. As part of GenAI SUP team you'll provide expertise across the entire life cycle of an GenAI startups’ initiative, from developing ideas for new services to accelerating the adoption of established businesses. We pride ourselves on thinking big, delivering exceptional results for our customers, and working across AWS as #OneTeam.The GenAI team helps customers adopt our newest and most advantageous technologies. We are technology specialists and a team dedicated to helping Startups scale quickly and cost-effectively on AWS. We want Startups to grow better when they choose AWS and we make it easier by recommending the right technologies and then by helping Startups get up and running quickly.This position specifically is part of the GenAI team, where you will be a Technical Business Developer that helps Startups adopt AWS’ technologies with a focus on Sagemaker, Bedrock, EC2 among others. Key job responsibilities- Design and execute bespoke GTM strategies with AWS's top generative AI startups- Engage with C-Suite executives, developers, and technical architects to: (1) Explore and establish strategic partnerships (2) Secure GenAI lighthouse customers (3) Drive top-line revenue- Develop and maintain deep understanding of AWS offerings (particularly Sagemaker, Bedrock, and EC2) to identify partnership opportunities- Create strategic documentation for both startups and AWS leadership- Serve as a trusted business & technical advisor to our top Generative AI startup partners- Lead/oversee cross-functional execution of GTM strategiesAbout the teamAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of GTM, Sales, or Consulting experience- 8+ years of technology domain experience in LLM, Machine Learning, AI, and GenAI- Bachelor's Degree- Strong data-based storytelling skills- Cloud expertise demonstrated by relevant certifications- Experience working with startup executives and closing strategic deals ...

Prime Video offers customers a vast collection of movies, series, and sports—all available to watch on hundreds of compatible devices. U.S. Prime members can also subscribe to 100+ channels including Max, discovery+, Paramount+ with SHOWTIME, BET+, MGM+, ViX+, PBS KIDS, NBA League Pass, MLB.TV, and STARZ with no extra apps to download, and no cable required. Prime Video is just one of the savings, convenience, and entertainment benefits included in a Prime membership. More than 200 million Prime members around the world enjoy access to Amazon’s enormous selection, exceptional value, and fast delivery. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!As a Principal Product Manager for the Video Playback team, you will help define and build the video playback roadmap and customer experience for video across all platforms and geographies. You will participate in developing the video strategy and vision, and develop product roadmaps to execute on that vision. This role is inherently cross-functional; you will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, content acquisition, and executive teams to bring products to market, develop and grow business opportunities, and enhance our customer experience. We are looking for someone with experience in one or more areas of core video playback (encoding, delivery, live broadcast, ads insertion, client playback), who is highly analytical, resourceful, customer focused, team oriented, and has the ability to work independently under time constraints to meet deadlines. You will also have a consistent track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.In this role you will: - Develop a deep understanding of the Prime Video customer, both existing and potential. - Develop a thorough understanding of the digital video market segments, and continually assess the competitive landscape and emerging industry trends. - Partner with key stakeholders to define the product vision, strategy, roadmap and supporting metrics required to deliver and enhance a best in class digital video customer experience. - Own the development of detailed product requirements documents. - Work cross-functionally with engineering, design, and project management teams to deliver on the product roadmap. - Drive projects, products, and feature launches with other teams both inside and outside of the Prime Video team including: business development, content acquisition, legal, marketing, finance, customer service, and operations. BASIC QUALIFICATIONS- 2+ years of end to end product delivery experience- 8+ years of technical product or program management experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience leading engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Do you like startups? Are you an expert in the development and practical application of deep learning and generative AI? Are you interested in the intersection of cloud computing, generative AI, and disrupting innovation? Yes? We have a role you might find interesting.Startups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and challenge the status quo. They seek to address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. This is where you come in.We are looking for technical builders who love the idea of working with early stage life sciences startups to help them as they grow. In this role, you’ll work directly with a variety of interesting life sciences customers (such as drug discovery, next gen sequencing, and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage cutting-edge AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilities- Help a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycle- Support startups in architecting scalable, reliable and secure solutions- Support adoption of a broad range of AWS services to deliver business value and accelerate growth- Support the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedback- Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs- Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-marketA day in the lifeStartups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo. To address underserved customers or to challenge incumbents. They usually operate in an environment of scarcity: whether that's capital, engineering resource, or experience. This is where you come in.The AWS Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. We're here to help them deploy the best, most scalable, most secure, cost effective and easy to operate architectures.About the teamDiverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 10+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- Bachelor's degree in computer science, engineering, mathematics or equivalent- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.The BD Partnerships team at Amazon Music is focused on driving growth through 3P partnerships and programs that attract and engage customers, while innovating with partners to find new ways for people to find and listen to music. We are seeking a Product Manager to join the BD team’s tech team to support this vision.As a Product Manager for BD Partnerships, you will be responsible for helping to drive the strategy and execution of Amazon Music integrations with third-party partners. You will work closely with Business Development, Engineering, and external partners to deliver high-quality music experiences across various platforms and devices.Key job responsibilities• Drive the product strategy and roadmap for Amazon Music's 3P integration platform and developer tools• Work with engineering teams to define technical requirements and deliver new features and capabilities• Partner with Business Development teams to understand partner needs and translate them into scalable technical solutions• Define and track key metrics to measure success of partner integrations and inform product decisions• Manage prioritization across multiple stakeholders including internal teams and external partners• Drive improvements to developer experience and partner onboarding processes• Collaborate with cross-functional teams to ensure successful partner launches and ongoing optimization• Lead regular stakeholder reviews and maintain clear communication about roadmap and prioritiesBASIC QUALIFICATIONS- 4+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleAs the Product Marketing Manager for Creators, you will be responsible for the global, end-to-end marketing of products that empower creators to take control of their growth by guiding them to adopt tools and best practices based on their journey. You will partner closely with the Community Experiences product team to bring innovative new features to market as well as drive adoption for existing Twitch products, developing a strategy that is based on the needs of the audience and bringing together a cross-functional team to execute that strategy. You will demonstrate a mastery of consumer insights and creativity to develop their strategy, bring together cross-functional stakeholders to execute on their plans, and will confidently align senior product leadership around those plans. You will understand market trends, the competitive landscape, and have experience leveraging those to positively drive consumer sentiment and adoption of features both in the short and long term. You will thrive in a fast-paced product development environment. You will report to the Senior Director of Product Marketing.You Will- Oversee the development of go-to-market strategy for new and existing product features on Twitch, working closely with research to align the strategy to customer needs and insights- Guide a team of cross-functional stakeholders (including Product, Marketing, Data Science, PR, Design, Engineering and Creative) to deliver outstanding product-marketing launches- Embed yourself on the product team to develop and influence the product roadmap based on highest customer needs and insights- Manage internal creative partners to ensure quality, on-budget, on-time delivery of marketing programs and assets across multiple channelsPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountAbout the teamThe Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.BASIC QUALIFICATIONS- 4+ years of professional experience in a corporate or startup environment- 2+ years in a marketing capacity at a technology company- Experience partnering with and influencing Product Management, Research & Analytics, Comms, and senior executives- Fluency with data, including forecasting and partnership with analytics and campaign owners to surface insights, and a track record of grounding all consumer marketing in data & audience insights- Project management skills, with experience working with and executing marketing strategy ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleAs the Product Marketing Manager for Commerce, you will be responsible for the global, end-to-end marketing of ads, sponsorships, and commerce products that empowers creators to earn money while engaging their audiences. You will be developing Go To Market plans that guide them to adopt tools and best practices based on their journey. You will partner closely with the Ads and Sponsorship Product teams to bring innovative new features and frameworks to market, developing a strategy that is based on the needs of the audience and bringing together a cross-functional team to bring that strategy to life. You will demonstrate a mastery of consumer insights to develop their strategy, bring together cross-functional stakeholders to execute on their plans, and will confidently align senior product leadership and C-Suite executives around those plans. You will understand market trends, the competitive landscape, and have experience leveraging those to positively drive consumer sentiment and adoption of features. You will thrive in a fast-paced product development environment. You will report to the Senior Director of Product Marketing within the larger GTM Marketing team. You can work in San Francisco, CA; Irvine, CA; New York, NY; or Seattle, WA.You Will- Oversee the development of go-to-market strategy for new product features on Twitch, working closely with research to align the strategy to customer needs and insights- Guide a team of cross-functional stakeholders (including Product, Marketing, Data Science, PR, Design, Engineering and more) to deliver effective marketing launches- Embed yourself on the product team to develop and influence the product roadmap based on highest customer needs and insights- Manage internal creative partners to ensure quality, on-budget, on-time delivery of marketing programs and assets across multiple channelsPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountAbout the teamThe Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.BASIC QUALIFICATIONS- 4+ years of professional experience in a corporate or startup environment- 2+ years in a marketing capacity at a technology company- Experience partnering with and influencing Product Management, Research & Analytics, Comms, and senior executives- Experience working on ad supply and sponsorship products is a plus ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleJoin a dynamic legal team working on a variety of novel legal issues across the entire company. Support a number of teams across our business on product launches, marketing initiatives, customer support documentation and escalations, responses to governmental authorities, enforcement, and intellectual property matters. Leverage strong communication, project management, and organization skills to build relationships with business partners, drive projects to completion, and have fun tackling complex issues arising from a global service for user generated content. Have the ability to come into our San Francisco, CA office. You Will- Investigate potential infringement of intellectual property or contractual rights, and partner with counsel and internal stakeholders to pursue enforcement, as appropriate.- Review and collaborate with internal stakeholders on marketing and promotional materials to ensure compliance with company policies and applicable legal requirements on content clearance, messaging, and disclosures.- Provide exceptional, responsive, and customer-focused user support in response to legal questions or escalations from our customer support and marketing teams.- Conduct detailed and timely factual investigations, collect relevant records, and create accurate and complete reports.- Manage legal projects and outside counsel for quality assurance, timeliness, compliance with expectations, and progress against goals.- Design, develop, refine, and simplify legal processes to increase efficiency, support scalability, and ensure quality (such as establishing and documenting Standard Operating Procedures and reporting against desired timeframes for responding). - Collaborate with legal team members to improve processes, increase efficiency, provide training, and ensure business needs are met.- Partner with and provide backup for other team paralegals as needed to achieve team priorities, including providing assistance on litigation and regulatory matters.Perks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- Bachelor's Degree or equivalent- 4+ years of paralegal work or equivalent experience, with at least some experience in a technology company setting- Experience supporting one or more areas identified above (customer inquiries, regulatory responses, investigation and enforcement, marketing clearance, project management, etc.) within a law firm or in-house legal department- A curious, critical mind, with excellent judgment and creative problem-solving ability- Demonstrated organizational and project management skills, including the ability to multitask and manage competing and time-sensitive demands- Passion for inventing or improving good processes to scale legal operations- High level of comfort with technology and Internet services- Strong communication and interpersonal skills, collegial attitude, and desire to work on a highly collaborative team- Enthusiasm, flexibility, and a great sense of humor ...

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, occupancy planning, capital investment management, workplace strategy and facility operations for Amazon’s corporate office portfolio globally. This role is on the Global Business Partnering (GBP) team who’s overarching purpose is to create a bridge between each business unit and GREF to align real estate strategies in support of business objectives. As a Manager on GREF’s Business Partnering team, you will serve as a business partner (BP) for the Devices and Services (D&S) business unit, working with the org's and GREF’s senior leaders. This role connects Amazon’s Devices and Services business globally to all of GREF’s services and programs, requiring a high-degree of cross-functional collaboration. The role serves two primary functions: 1/ identify and reduce defects pertaining to Devices and Services corporate real estate so that we may improve both D&S and GREF’s ability to scale; and 2/ elevate the influence of GREF’s suite of products and programs within D&S to provide greater customer experience and efficiencies.The optimal candidate is an experienced business partner who excels in an entrepreneurial culture, building trust quickly. They have a strong mastery of the range of challenges and scope within corporate real estate and workplace experience. They have vision, strong leadership and communication skills, and are comfortable with C-Suite executives. This person must be able to dive deep and deliver on behalf of the customer while dealing with ambiguity.You will implement real estate and workplace reporting mechanisms to support Amazon leaders with the data, analytics, and insights necessary to inform their business goals and spend approvals. Key job responsibilities- Partner across enterprise partners (e.g., Finance, PXT, Public Relations, Legal, Security, etc.), all cross-functional GREF real estate teams, Corporate FP&A, and Public Policy to support executive leaders in managing through ambiguity while inspecting and understanding the consequences of choices and trade-offs.- Build systems and tracking mechanisms to deliver agreed upon SLAs - Establish rhythm of business for each org, integrating GREF into business-level OP1/OP2 planning process and WBR/MBR/QBR cadence- Implement reporting mechanisms to support D&S leaders with data, analytics, metrics and research to make the best decisions- Balance D&S expectations and needs with Amazon fiduciary stewardship, as well as cost savings mandates and GREF standards/protocols - Lead and support the development and delivery of S-team executive-level real estate presentations, recommendations, and business cases; incorporate input from GREF teams to secure decisions and alignment for those presentations- Oversee issue escalation processes- Partner with GREF teams and external stakeholders to drive the successful development, implementation, and execution of GREF strategies across organizations and regions - Provide thought leadership, industry best practices and market insights to D&S leadership to inform recommendations and decisionsBASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements- Experience implementing repeatable processes and driving automation or standardization- Experience working cross functionally with tech and non-tech teams ...

Overview of roleBusiness Data Analytics is a critical function at eero, reporting to the Head of Business Operations. This technical role, which falls under the Business Intelligence Engineering job family, will be responsible for analyzing large sets of business data and building automated dashboards and reporting. They will work closely with the Sales, Marketing, Finance, BI, Manufacturing, and several other Operations teams to develop robust end-to-end analytical workflows and data-informed analyses, ultimately supporting successful business growth, operational efficiency, and sales acceleration. As a Senior Business Intelligence Engineer, you will be responsible for architecting scalable, best-in-class business intelligence solutions and processes. This is a highly visible role in which you will have a high degree of autonomy, and outsized impact.We’re looking for someone who:- Is both technically excellent in SQL, as well as strategically sound so they an partner the business teams well - Has extensive experience working directly with business teams, and most specifically, go-to-market (GTM) teams, such as Sales, Marketing and Partner Success - Is highly analytical and process-driven, can assist with strategic planning, drive decisions forward, execute on high-impact projects, and lead through influence. - Understands numbers intuitively: if the numbers don’t add up, you spot it first. If you find yourself or others repeating work, you automate it. - Demonstrates ability to think strategically and analytically about business, product, and operational challenges. - Has experience managing stakeholders at all levels. - Enjoys rolling up their sleeves in a fast paced startup environment and getting things done. - Is able to work cross-functionally with many teams and multi-tasks with a sense of urgency. - Has an uncanny ability to embrace ambiguity and see around the corners. - Has impeccable attention to detail, follow-through, and resourcefulness.Key job responsibilitiesWhat you will do:- Analyze large business and sales data sets to identify patterns, understand drivers, and generate insights to accelerate sales and drive operational efficiencies- Write queries to extract data and insights combining datasets within eero with Amazon datasets and or/publicly available datasets- Design, build, and maintain automated reporting, dashboards, and produce value-added data analyses to enable executive decision making or a change in the status quo: our business generates a lot of data and only so much can be analyzed effectively to drive decision making. As you get to know the business from multiple perspectives, you'll be responsible for proactively bringing together data insights and crafting data-informed stories. - Build the Business Intelligence roadmap: you will spot the highest priority business intelligence initiatives and improvement areas, and plan to address those in the short, medium and long term- Enable data access, literacy and self-sufficiency: As you work with various teams at eero, you will gather a sense of their business and data-related needs, and craft scalable solutions to address them. You will automate manual data collection and manipulation traditionally done in Excel, and create robust data marts where stakeholders can easily generate business insights.- Work closely with our Finance and BI teams on consolidating key data sources in one place, building the foundation to enable efficient data analysis across several business teams. - Drive weekly, monthly, and quarterly business reporting to leadership across eero and Amazon: you will be the hub for business data and communication, and act as the primary point of contact for key business data for some of eero’s largest sales channels. - Leverage Amazon systems and tools to effectively work with, process, and analyze large datasets- Deliver comprehensive, written strategy documents considering different types of data and inputs across a broad range of stakeholdersBASIC QUALIFICATIONS- 5+ years of SQL experience- Experience in scripting for automation (e.g. Python) and advanced SQL skills.- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with AWS technologies- Knowledge of data warehousing and data modeling ...

We are looking for a Spoken Word Content Marketer to leverage integrated content marketing programs to drive awareness and new listener growth for our global audio streaming service. The content marketer will be part of the Global Spoken Word team and will be responsible for our global content marketing strategy including setting quarterly and monthly content themes that all global teams will focus on. In addition, this role will own the GTM process from development through execution in working closely with initiative owners to turn content strategy into marketing output across various marketing channels (e.g. paid media, partner marketing, direct reponse, etc.). This person will work closely with Spoken Word product marketing, programming, social, industry relations, and product teams on customer and partner-facing initiatives.Key job responsibilities- Develop and manage a quarterly content calendar aligned with spoken word’s team business objectives and goals.- Connecting content investment decisions with integrated content marketing campaigns through strategic direction in partnership with local marketplaces and partner licensing team- Lead go-to-market (GTM) process from strategy development to channel coordination and recapping with future recommendations- Collaborate with product and channel teams to ensure effective content marketing testing and experimentation is achieved across various channels.- Monitor and analyze content performance metrics, using data-driven insights to refine and evolve the content strategy.About the teamThe Spoken Word marketing team is a dynamic group of professionals dedicated to growing awareness of Amazon Music, driving new listeners through acquisition and content marketing strategies, and engaging current customers through personalization and lifecycle marketing experiences. We use data, insights, and creative thinking to invent, test, and scale programs that connect with our target audience. We collaborate across various cross-functional teams including analytics, finance, product, creative, and more to deliver impactful results.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 6+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Strong writing and editing skills with the ability to produce clear, compelling content for various formats and channel. ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleWe are seeking an exceptional Data Science Manager to lead analytics for our Community Health organization and Trust & Safety team at Twitch. This pivotal role will drive data-driven decision-making across critical areas of our platform, ensuring the safety and well-being of our vibrant community.As the Data Science Manager, you will work closely with the Community Health and Trust & Safety teams, reporting directly to the Director of Data Science - Community. Your team will be responsible for operational analysis and product analytics across the organization, shaping goals, metrics, experimentation, and dashboards. You’ll level up the understanding and capabilities of cross-functional stakeholders and guide them towards better decision making from the available data.This role works very closely with the Community Health and Trust & Safety teams. Community Health builds the development of internal and external-facing products that protect viewers and creators from harm (e.g., harassment, spam, and illegal content). Trust & Safety elevates operational excellence and policy implementation to maintain Twitch as a trusted platform for thriving communities. Trust & Safety’s operations help support and inform the Community Health products. You Will- Hire and develop a growing team of analysts- Establish the vision and roadmap for the team, prioritize the most impactful analysis, and guide the team in solving ambiguous and complex problems.- Influence our overall product strategy; drive key product decisions through data and insights; set goals and KPIs and identify the right levers to achieve those goals.- Lead the team to deliver reusable tools that can be productized or used by operational teams.- Advocate for your data verticals by contributing to business cases that drive prioritization and proactively identify new trends and opportunities for your space. - Cultivate relationships with cross-functional partners across operations, product, policy, and engineering to remove roadblocks, provide insight, and execute on high-impact projects to reduce harm to the Twitch community. - Help the team prioritize and execute in the face of ambiguity: work with stakeholders and mentors to distill the problem, adapt your tools to answer complicated questions, and identify the trade-offs between speed and quality of different approaches.Perks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- 7+ years of experience (or MS with 5+ years) in data science or analytics roles- 2+ years of people management experience, managing data scientists and data analysts- Experience in partnering with product teams to define goals, metrics, and experiments- Track record of guiding teams through unstructured technical problems to deliver business impact- Full stack experience across data science, analytics, and data engineering- Graduate (PhD preferred) degree in Statistics, Computer Science, Engineering, or equivalent experience- Passion for creating safe and healthy online communities- Comfortable working with highly sensitive and/or disturbing content ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleReporting to the Senior Manager of Corp FP&A, we are looking for a motivated Senior Financial Analyst to join Twitch's Corporate FP&A team. You will work closely with various partners including Finance, Accounting, and Amazon Corp teams to address challenges that directly impact Twitch's financial metrics. You will support the forecast consolidation process, deliver management reporting, and use planning systems to expand data-driven decision making. The successful candidate will design new processes, enhance existing reports, and build new models that provide actionable insights to the business.You can work in San Francisco, Los Angeles, Irvine, Seattle or New York. This role will produce analysis and reports that directly contribute to decisions by our executive team, CFO, and all levels of finance leadership. If you're passionate about finding insights that enhance productivity and improve financial results, come join us! You Will- Prepare Twitch’s Monthly Business Review including the Consolidated P&L and variance commentary through leveraging Cognos TM1 and partnering with the business to understand variance drivers - Support our team in financial planning through building complex financial models and analytical tools to measure overall financial performance, managing the financial planning calendar, guiding our FP&A team through forecast submissions and preparing review materials for our executive team- Take a lead role in developing, standardizing, and continuously improving financial input templates to improve accuracy and accelerate forecast cycle times- Perform ad-hoc financial analysis as needed and present findings to senior leadersPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS- Bachelor's degree in finance, accounting, business, economics, or a related analytical field- Experience: 3+ years in finance, ideally with experience in Corporate FP&A at a public company- Strong understanding of financial statements and GAAP accounting foundations- Experience using enterprise planning systems (e.g. Cognos TM1, Oracle Hyperion or SAP) for analysis and reporting- Experience building financial models using Excel or Google Sheets modeling and data analysis- Strong attention-to-detail, written and communication ability ...

The Mobile Platform team is responsible for the One Medical mobile platform and supports feature teams in developing solutions that raise the bar for mobile experiences. We are responsible for the app architecture, developer onboarding, mobile app releases, reliability, and ensuring production issues gets routed to the right teams and resolved in a timely manner. As an iOS Engineer, you will be developing and expanding the next stage of our iOS platform, which is mission-critical to ensuring our members have access to the highest quality care. You take pride in owning everything you do, delivering elegant code, and collaborating closely with all your coworkers – technical, clinical, or operational. As a thoughtful achiever, you strive to craft the complete product, thinking through everything you build, from architecture and design to code and testing while valuing scalability, maintainability, and security. You tackle ambiguous situations using technology to solve problems quickly and insist on the highest standards. As a team player, you contribute to team objectives and leverage your technical knowledge and engineering best practices to deliver solutions with a broad business impact.About the teamAmazon’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.#everydaybetter BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleThe Senior Manager, Corporate Communications will be responsible for supporting the development and execution of Twitch’s corporate and crisis communications strategy. You will report to the Head of Corporate Communications and be responsible for managing issues and media relations that have the potential to impact community trust and reputation. This person must have demonstrated experience in regularly engaging with media and influencing the tone and premise of a story.In this role, the individual will intake press inquiries, work with business partners on messaging, and make recommendations on the communications approach for escalations related to topics such as community safety, business performance, and product updates. In addition to reactive issues management, this person will coordinate with peers and partner teams to understand areas where Twitch can proactively amplify key narratives with media to validate community trust and Twitch's reputation as the leader in livestreaming. This position is ideal for someone who excels in a fast-paced, deadline-oriented environment. The individual must be able to think quickly, manage multiple ongoing issues on parallel paths, understand technical and nuanced topic areas, have exceptional writing skills, and deliver communications strategy concisely with a variety of stakeholders. This ideal candidate is people-oriented and culturally attuned, with a passion for Twitch and our people. You are comfortable with highly structured work as well as ambiguity, high-level strategizing, and detail-oriented execution. You can lead with influence and are confident and comfortable working closely with senior executives.This role may be based in San Francisco, CA; Los Angeles, CA; Irvine, CA; or Seattle, WA.You Will- Manage day-to-day reactive media inquiries, diving deep with colleagues to fact find and identify ground truths, and work directly with reporters to represent Twitch- Have a proven ability to formulate a clear point of view, developing concise and well-written narratives and recommendations- Monitor, assess, escalate, and resolve a variety of reactive issues occurring simultaneously with excellent judgement- Build and maintain relationships with key media outlets/reporters to discuss and manage challenging stories, correct inaccuracies, and establish a connection point for future story development- Develop reactive messaging, FAQs, and forward-looking scenario plans for emerging issues- Provide strategic counsel to senior executivesPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountAbout the teamThe Twitch community is like no other - a passionate and engaged group of creators and active participants who are uniquely invested in what we’re all building together. The Marketing & Communications team at Twitch serves to authentically activate the Twitch community (and beyond) in ways that inform and inspire. Members of our team work across a range of areas including internal and external communications, content & partnerships, creative services, and marketing strategy.BASIC QUALIFICATIONS- Minimum 7 years of experience in corporate communications, including experience working in-house- Established relationships with a broad range of media and outlets- Proven success building and implementing corporate communications programs- Ability to operate at both strategic and execution levels- Ability to work independently and exercise sound judgment in dynamic environments- Strong collaboration and project management skills- Experience counseling C-level executives- Exceptional written and verbal communications skills- Enthusiasm for Twitch and our community ...