San Francisco

The Amazon Delivery Services Employee Relations (ER) team supports both Amazon and contractor teams that execute Amazon’s last mile delivery services. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, the overall responsibilities of an ER Manager fall into proactive and reactive categories. We are seeking an ER Manager with a demonstrated ability to collaborate with and influence field operations managers, human resources, and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. This is a full-time position that reports into the WW Consumer organization for Amazon.com. Any successful candidate must be capable of significant domestic travel, sometimes with short notice, at least 50% of the time.This role can be located anywhere in Northern California (the geographic area of primary support is San Francisco). Key job responsibilitiesThe ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single station, within a specific geographic region, or network-wide. Balancing time between projects and crisis-response is a critical component for success. This particular position will focus initially and primarily on proactive initiatives designed to promote the employee experience.BASIC QUALIFICATIONS• Bachelor's Degree• 7+ years of relevant experience in employee relations, labor relations, or labor/employment law with emphasis on labor and employee relations Experience supporting large hourly workforces highly desired• Successful record of creating, improving and executing programs at scale Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee experience• Skilled in MS Excel, Word, SharePoint & PowerPoint ...

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.Amazon is seeking a self-starter and results-oriented individual to join the AWS Energy team that sits within the AWS Infrastructure Services org in pioneering the future for data center utility power by developing and executing the strategy by which AWS delivers energy projects and partners with electric utilities and energy companies across the Southwest (PHX) region of the US. This individual will define the end to end, including generation, transmission, distribution, and backup power strategy, for scaling and operating AWS’ diverse, low-cost energy supply. In this role, you will manage multiple, large-scale ((100+ MW)) and technically complex power infrastructure projects across multiple geographies by facilitating close collaboration between both internal and external stakeholders. Within the overarching strategy, this individual must be resilient in exploring and discovering new supply opportunities (that delivery both near term capacity with an accelerated path to net-zero carbon supply), ultimately converting them into tactically sound and executable energy projects while working to reduce energy capital and operating expenses. Internally, responsibilities outside of implementing the defined strategy include reporting status, risks, mitigations and successes to C level and VP level leadership, as well as influencing multiple cross-functional partner teams in the overall data center capacity delivery business process. Externally, this role takes ownership of managing utility interactions, coordinating efforts between real estate, engineering and planning teams in site evaluation, project engineering, scheduling and budgeting, including influencing and contracting with the utility, EPC and/or Owner’s Engineer to meet AWS’ needs. The individual will work in an integrated team to implement a strategy that meets and exceeds AWS’ energy program requirements while delivering projects on time, with tangible reliability and cost-saving results.The ideal candidate will possess a strong energy background and a proven track record of developing and delivering on innovative energy projects. Experience working with regulated electric utilities, especially those in WECC region, to develop, contract and deliver medium and high voltage power infrastructure, including related tariffs and supply agreements, is a must. In this role, you will negotiate and execute power supply contracts across AWS regions and create innovative supply structures that integrate our renewable energy portfolio and support the growth of clean energy via utility partnerships. The right candidate will have a demonstrated ability to think strategically about the business, operations, and technical challenges, with the skill-set to drive tactical execution of project schedules, contracts, initiatives and team goals. The candidate must have experience in reliably driving initiatives to completion in high speed, constrained and ambiguous environments, with practice in escalating and reporting to many organization leaders and teams across multiple levels. By establishing and growing business and technical relationships, and managing the day-to-day interactions with these partners, you will be responsible for ensuring energy requirements needed to support AWS’s global infrastructure expansion are met.This role may require some domestic travel (less than 20%).Key job responsibilities· Manage multiple Utilities, EPC and Owner's Engineers to deliver a portfolio of inflight medium voltage and high voltage power infrastructure projects.· Manage capital budgets for electrical infrastructure and energy projects.· Collaborate with the internal teams and regulated utilities on the implementation and management of energy and projects in a timely and accurate fashion.· Identify and develop innovative cost savings projects and initiatives related to energy infrastructure and supply. Responsible for completing due diligence on in-market opportunities and developing those opportunities into cost savings for the business.· Work with utility regulators to develop policies and guidelines that enable broader AWS strategies and objectives.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- Bachelor's Degree required in Electrical Engineering with the focus on power and energy field- 5+ years of experience working in utility/energy industry in a project engineering, project management, construction management role- 2+ years of experience developing and delivering Medium Voltage and High Voltage electric infrastructure projects in a planning or project management role- 1+ years of experience analyzing energy projects and negotiating contracts with utilities and contractors- 1+ years of experience collaborating with external stakeholders to deliver projects on-time and on-budget ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the Position: At Twitch, we’re always looking for high-potential talent. If you’re a current student at a North American college or university interested in computer science, we’d love to see you apply. See below for just a few reasons why our cohort-based internship program is one-of-a kind. Project-Based Learning at Scale: Twitch operates at a massive scale, requiring us to push the boundaries of technology and experiment with techniques used by only the largest websites. As an intern, you’ll have the opportunity to work on some of the most challenging engineering problems in the industry, making every project a valuable learning experience. Comprehensive Support Team: To ensure our interns thrive, we provide a dedicated support system, including a Manager, Mentor, and Early Careers Advisor. This team will work closely with you to guide your project from start to finish and ensure you have the resources needed to succeed. Enriched Intern Community: In addition to hands-on engineering work, you will participate in leadership and interpersonal development curriculum, as well as gain valuable industry insights from Twitch leaders through fireside chats. To complement the technical aspects of the program, we offer a variety of enrichment activities, including cohort trips, weekly advisory sessions, and local community events. We also provide housing assistance to make your summer internship as rewarding and enjoyable as possible.Want to learn more? Check out the Early Careers Page for internship and student-focused content. You Will:- Contribute to product design and implementation discussions- Find and build unique solutions to implement projects from the idea phase to production- Test and iterate code before and after production release- Connect with intern peers, new teammates, and colleagues from across the businessPerks-Housing stipend provided (for in person)BASIC QUALIFICATIONS- Eagerness to investigate challenges and present reasonable solutions reliably and quickly- Excitement to pick up a new language and be productive with it in a week- Desire to work collaboratively in a team environment- BA/BS Graduation Year: December 2025 & 2026. No Masters/PhD- Completed coursework in or have an understanding of Data Structures and Algorithms ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the Position: At Twitch, we’re always looking for high-potential talent. If you’re a current student at a North American college or university interested in computer science, we’d love to see you apply. See below for just a few reasons why our cohort-based internship program is one-of-a kind. Project-Based Learning at Scale: Twitch operates at a massive scale, requiring us to push the boundaries of technology and experiment with techniques used by only the largest websites. As an intern, you’ll have the opportunity to work on some of the most challenging engineering problems in the industry, making every project a valuable learning experience. Comprehensive Support Team: To ensure our interns thrive, we provide a dedicated support system, including a Manager, Mentor, and Early Careers Advisor. This team will work closely with you to guide your project from start to finish and ensure you have the resources needed to succeed. Enriched Intern Community: In addition to hands-on engineering work, you will participate in leadership and interpersonal development curriculum, as well as gain valuable industry insights from Twitch leaders through fireside chats. To complement the technical aspects of the program, we offer a variety of enrichment activities, including cohort trips, weekly advisory sessions, and local community events. We also provide housing assistance to make your summer internship as rewarding and enjoyable as possible.Want to learn more? Check out the Early Careers Page for internship and student-focused content. You Will:- Contribute to product design and implementation discussions- Find and build unique solutions to implement projects from the idea phase to production- Test and iterate code before and after production release- Connect with intern peers, new teammates, and colleagues from across the businessPerks-Housing stipend provided (for in person)BASIC QUALIFICATIONS- Eagerness to investigate challenges and present reasonable solutions reliably and quickly- Excitement to pick up a new language and be productive with it in a week- Desire to work collaboratively in a team environment- BA/BS Graduation Year: December 2025 & 2026. No Masters/PhD- Completed coursework in or have an understanding of Data Structures and Algorithms ...

How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians II (EOT’s) help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry. Let’s work hard, have fun, and make history!AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. A day in the lifeDay in the Life of an EOT I - Tasked with driving innovation while reducing operational costs in the facilities. - Drive projects with moderate complexity.- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).- Perform rack installs, rack decommissioning, operational readings and facility management.- Provide key performance indicators to senior engineers. - Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.- Ensure all safety procedures are adhered to while performing work.- Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.- Maintain data center critical infrastructure equipment ensuring 99.999% uptime of the world's largest cloud computing portfolio.- Role may support more than one location/site. - Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder- Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull. About the teamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- High school or equivalent diploma- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint) ...

At Amazon Health, we are making it dramatically easier for people to get and stay healthy. Amazon Health Finance works with Health's leadership to deliver performance insights, lead strategic planning, and drive financial controllership. We are hiring a Finance Manager to lead strategic finance for Health Partnerships and Marketing (HPM). The role works cross-functionally to build financial mechanisms and provide strategic analyses for HPM's four business units. The ideal candidate has outstanding business acumen, intense curiosity, excellent analytical abilities, and superior verbal and written communications skills. The candidate should also have a strong bias towards data-driven decision-making and be comfortable with ambiguity in a fast-paced, dynamic environment.This position offers a unique opportunity to work closely with Amazon Health's leadership and own a consolidated P&L for Health Partnerships and Marketing (HPM). The successful candidate will have strong project management and interpersonal skills and experience consolidating and analyzing inputs and information from disparate business units. Other important qualities include a high bar for accuracy and controllership, a deep-dive mentality, and technical skills.Key job responsibilitiesThe Finance Manager role has the following responsibilities:• Quarterly guidance cycles, and OP1 and OP2 financial reviews• Monthly, quarterly, and annual financial reporting to VP and business leaders• Consolidated forecasting for HPM's long-range plan• WBRs• HPM and Finance goals• Calendar for financial deliverables• Internal head-count reporting and hiring best-practicesBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field (e.g., Engineering, Math, Computer Science) and 5+ years of finance experience, or Master’s degree and 3+ years of finance experience ...

Are you excited to build products that are used by Amazon customers all over the world? As a Front-End Engineer, you’ll have the opportunity to work closely with experienced developers to create the user-facing side of software. You’ll collaborate with team members and stakeholders on UX and the full software development lifecycle, including scoping, software design, code, testing, documentation, deployment, and maintenance. NOTE: By applying to this position, your application will be considered for all Front End Engineer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).Key job responsibilitiesAs a Front-End Engineer, you will/may: - Deliver software components and improvements to software features with your team’s software.  Work with stakeholders and product partners to deliver high-quality UX. - Take feature specifications and deliver working code that is maintainable and extendable. - Help provide operational support for your team and work to ensure that root causes are identified and resolved. - Participate in code reviews and daily stand-ups. - Collaborate with your team to positively impact the software quality, customer experience, and maintainability of your team’s products.A day in the lifeWe’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.BASIC QUALIFICATIONS- Experience in HTML, CSS, or JavaScript- Currently working towards a Bachelor’s or Master’s Degree in Computer Science, Computer Engineering, Information Science, Web Development, Human-Computer Interaction, or other equivalent discipline, with an expected conferral date between September 2023 – September 2024 and/or completed your degree no more than 12 months ago- Proficiency in at least one object-oriented programming language (e.g., JavaScript, Python, C#).- Understanding of computer science fundamentals (e.g., data structures & algorithms, OO design). ...

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services, gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.The Global Deal Strategy and Programs (GDSP) organization is responsible for the AWS Private Pricing Program, designed to offer AWS Customers access to commercial benefits in exchange for multi-year spend commitments. GDSP is made up of 2 distinct yet closely linked teams; Private Pricing Programs & Experiences and Strategic Customer Engagements. 3PX is responsible for the design and delivery of the end-to-end Private Pricing experience for Customers, Sellers, and Solution Providers to drive scale and growth. SCE is a specialized global deal team that engages with Customers, and partners with the field on deal strategy, structuring, and negotiations through contractual closure for transformational, strategic, large, complex, and/or highly competitive Customer opportunities. Reporting to the Director, GDSP you will lead a team responsible for centralizing approvals-related policies and processes to ensure consistent application of Amazon Spending and Transaction Policies (S&TP) while improving operational efficiencies to maximize deal velocity and maintain highest standards. The successful candidate will synthesize diverse inputs from large internal customer segments and stakeholders to set the vision and design strategy to achieve consensus on goals and priorities while leading internal and external cross-functional teams to build scalable policies and process improvements to increase operational efficiencies. In this highly visible role, we are seeking a motivated leader with strong mentoring and development acumen.Key job responsibilities• Lead a global organization defining and centralizing the Private Pricing Program and S&TP Approvals • Lead centralized documentation of all Private Pricing deal approval policies (the rules that govern approvals) and processes (operationalizing those rules), while streamlining and eliminating policies and processes that stifle innovation and impact approvals velocity.• Ensure the Approvals Team upholds Amazon policies, Private Pricing mental models, established approval guidelines, and best practices.• Collaborate with cross functional stakeholders to identify, investigate, and resolve existing deal approval policies and process escalations, blockers, issues, gaps, and pain points that impact deal velocity.• Leverage your organizational experience, advanced business judgement, and understanding of the impact on stakeholders to drive goals to completion.• Identify opportunities and define the roadmap to achieve organization-wide objectives while, streamlining or eliminating excess processes.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 10+ years of leadership experience, managing teams, driving strategic programs, and influencing policy in a large and complex organization- 15+ years of business operations experience (may include finance, legal, contracts, approvals, or other comparable experience), leading end-to-end transformational initiatives.- Bachelor's Degree or equivalent experience ...

About Amazon MusicAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Come join us as we make history by launching exciting new projects in the coming year.We are looking for a Product Marketing Manager to the in-app messaging experience for unauthenticated across both mobile and desktop platforms. You will be responsible for our in-app messaging channel, optimizing our sign-in funnel, and improving attribution across Acquisition and Engagement. Your mission is to help Amazon Music scale globally and you will work cross-functionally across growth, product, promotions, and BI to drive the growth of Amazon Music. You are a data-driven marketer and a leader who’s particularly energized by driving aggressive growth and looking for new areas to learn and scale. Success in this role requires strategic and analytical thinking in the marketing space, where you will build ambitious plans and test white space opportunities. You will identify how to acquire customers at scale, while ensuring quality listening experiences. Overall, you will be entrepreneurial, push boundaries and execute breakthrough campaigns.This role can sit in either of the following offices: SFO, LA, or NYCKey job responsibilities* Drive global In-app Messaging (IAM) strategy, testing and execution globally for Amazon Music for unauthenticated customers and in-app landing pages* Responsible for developing requirements for Marketing tools with product and tech teams* Optimize sign-in rates and funnel analytics with BIEs and Data Science. Set KPIs, establish reporting and review in-app messaging measurement and performance* Own strategy, execution and performance in app marketing campaigns, including all messaging and translation. Establish ongoing creative refresh and optimization program, working closely with design team* Test and learn across new placement modals, managing multivariate and A/B testing campaigns* Complete weekly, monthly, and quarterly performance business reviews and projections for each country, showcasing results the team has delivered and presenting to country and executive leadershipBASIC QUALIFICATIONS- 4+ years of professional non-internship marketing experience- 4+ years professional experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion. Proven ability to drive and scale global programs across multiple languages and markets- Proven analytical and quantitative skills, with a natural curiosity to measure, test, learn and iterate in order to get the best results possible. Advanced experience using data to measure impact and determine incrementality- Advanced professional leadership and communication skills to drive recommendations, articulate tradeoffs and influence senior executives.- Exceptional writing, verbal communication, and presentation skills- High attention to detail, across both business and technical domains ...

WiFi has become a critical component to every home worldwide. eero, an Amazon Company, is the first product to deliver a whole home WiFi experience using mesh technology to make sure you never have to worry about connectivity ever again. We believe customers' deserve the best connectivity and smart home experience possible. To find out more about eero, please visit eero.com.Key job responsibilities- Establish best practices for AWS infrastructure and terraform management for other teams at the company to follow.- Operate eero’s Kubernetes infrastructure on EKS, and ensure we are following industry best practices- Own eero’s build and deploy tooling and infrastructure for teams across the company- Improve the logging and monitoring story for cloud services- Identify processes that require manual work and drive towards automated solutions- Drive operational excellence through readiness reviews and retrospectivesA day in the lifeAs a part of the team, you will build and maintain the shared infrastructure that powers many of these core services to ensure that eero’s cloud is always available and performant. You will empower other engineering teams at eero to build and deploy their services in a maintainable and secure manner. This job involves managing infrastructure as code with Terraform and CDK, along with writing scripts and tooling to automate manual tasks.About the teameero's ​Cloud Systems and Infrastructure team is responsible for the cloud infrastructure we operate in AWS, setting best practices for feature engineerning teams to follow and writing tools to make their jobs simpler. eero's cloud services power critical features that enable customers to view, manage, and troubleshoot their networks.BASIC QUALIFICATIONS- Experience in automating, deploying, and supporting large-scale infrastructure- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust- Experience with Linux/Unix- Experience with CI/CD pipelines build processes ...

Are you passionate about solving technical challenges and helping people? Do you thrive in a dynamic, high-impact environment? Join Amazon's IT Services team as an ITS Support Engineer and be part of the engine that powers Amazon’s seamless operations. We're seeking customer-focused, innovative problem-solvers who excel in a fast-paced, collaborative environment. As a part of our IT Services team, you'll have the opportunity to make a direct impact on Amazon's corporate global workforce, making sure their laptops, servers, and websites work seamlessly so they can build the technology that businesses worldwide rely on.As an ITS Support Engineer you'll be the go-to expert for Amazon's corporate offices nationwide, providing essential and exceptional on-site infrastructure support to ensure productivity is uninterrupted. Amazon’s ITS Support Engineers are committed, dependable and customer focused, owning the overall IT experience ensuring our corporate offices and employees have reliable and secure technology.ITS Support Engineers have an advanced understanding of IT infrastructure technologies and devices deployed throughout Amazon. They maintain a high degree of technical aptitude over a large scope of IT software, hardware and networking disciplines. Working independently or collaborating with partner teams, vendors and contractors, they manage projects while maintaining a high level of productivity to meet goals. Quickly adapting to new processes and procedures, they act as a mentor and main partner for escalations within the team.Your day will be filled with exciting challenges and opportunities to showcase your technical expertise. You’ll collaborate extensively with cross-functional teams to solve and manage network related events. You'll be a trusted advisor, a problem-solver, taking initiative to diagnose and troubleshoot cabling infrastructure and connectivity issues ensuring successful solutions. Our Engineers guide and empower both technical and non-technical Amazonians to rapidly implement workarounds, unblocking issues, so our employees maintain productivity. Key job responsibilities Partner closely with our Network Engineering and Network Technical Project Manager teams to drive efficient, seamless implementation of new designs and products through workflows Collaborate with various stake holders and vendors to lead, execute and deliver infrastructure projects Leverage technology, automating and eliminating time-consuming manual activities to improve overall operational efficiency Participate in hiring efforts, training and developing peers and new team members as a mentor, seeking and leveraging diverse perspectives in all activities Troubleshoot cabling infrastructure and connectivity issues using best practices and methodologies Provide on-call support for high severity incidents and act as an escalation point of contact for the team Continuously expand skills, learning the latest technologies and maintaining knowledge of IT policies to provide technically accurate solutions Travel between buildings in the local area as requiredA day in the lifeIf you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill-sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. , The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) PlanAbout the teamOur IT Services team is a dynamic and diverse group of passionate problem-solvers who thrive on challenges and continuously push the boundaries of innovation. We foster an inclusive and collaborative environment where every voice is heard, and every idea is valued. Join us and be part of a team that truly makes a difference in the lives of Amazonians worldwide.Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career Growth: We're continuously raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.If you're ready to join a team of passionate problem-solvers and make a real impact, apply now to become an ITS Support Engineer at Amazon!BASIC QUALIFICATIONS- High school or equivalent diploma- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience- 2+ years of troubleshooting in a multi-user high availability environment experience- 2+ years of PC repair, troubleshooting, deployment and liquidation experience- 2+ years of IT client, server, and network service delivery experience- • Excellent customer facing skills- • Occasional travel required based on needs of the business ...

At Amazon, we are committed to being Earth's Safest Place to Work. To get there, we are looking for an exceptionally talented and empathetic leader for the position of a Lab Safety Engineer in a permanent position. A relocation will be possible if certain criteria are met. As a Lab Safety Engineer you lead the EHS department at the respective location. You will work closely with the local management and report directly to the AR EHS Global Lab Safety Manager.Key job responsibilities- Owning EHS compliance for a robotics research and development lab - Conducting risk assessments and influencing implementation of risk reduction measures- Advising employees and management on the subject of occupational health and safety and environmental regulations - Advising and influencing designs around machinery safety requirements and standards- Implementing legal and Amazon internal requirements in occupational health safety and environmental regulations- Working with various support functions (HR, Engineering, Facilities). - Ensuring compliance with California Occupational Safety and Health laws and guidelines as well as company guidelines and completing the necessary formalities to comply with them - Evaluating accidents and statistics and developing prevention programs to avoid accidents - Supporting environmental regulations and programs- Creating a safe work culture and promoting dedication to occupational health and safety measures of management and teams A day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's Degree in safety, engineering, or similar technical field- Knowledge and experience with foundational machinery safety standards such as ISO 12100, R15.06, ISO 10218, ISO 13849, NFPA79, etc. - Experience in the field of EHS- Strong communication, leadership and teamwork skills - Technical expertise to support business strategy by planning/ supervising preventive and corrective work.- Qualifications or experience with measures in the field of environmental protection. ...

Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.The ideal candidate is interested in being part of a growing team that is passionate about experimenting and innovating for customers, has a demonstrable track record of success in delivering new features and products, and is excited about having end-to-end ownership of high-impact, high-visibility projects. A commitment to collaboration, proficiency in evaluating alternative solutions, and strong communication skills (with both business and technical partners) are absolute requirements. The role requires having a solid depth of technical knowledge, being well-versed in industry best practices, and possessing attention to details.Key job responsibilitiesKey responsibilities are enhancing core ML Infrastructure for tagging music content and helping improve Music similarity. You will work closely with Research scientists to deploy scalable ML models to production, improving model performance and architecture. A day in the lifeInvestigate design approaches, prototype new technologies, and evaluate their technical feasibility, such as Auto ML, real-time ML serving systems.- Collaborate with scientists to design and build data pipelines for processing massive datasets and scaling machine learning models.Develop and maintain platforms/services for developing, evaluating, and deploying machine learning models used in real-world applications.About the teamOur team is responsible for enhancing the quality and breadth of metadata within the Amazon Music Catalog. Our primary focus is on improving the accuracy and completeness of existing metadata while also enriching it to support advanced voice and visual experiences. We own refinement, augmentation and generation of specialized metadata such as Genre, Era, Mood, and Activity. Additionally, the team is responsible for improving overall "Music IQ" by producing sophisticated knowledge features like semantic audio characteristics and GenAI based audio, thematic, and cultural embeddings to improve Music similarity. BASIC QUALIFICATIONS- 2+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence ...

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs).We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up!Key job responsibilitiesAs a Principal Technical Program Manager, you’ll work closely with our research and engineer teams to build our agentic platform. BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs).We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up!Key job responsibilitiesAs a Product Manger - Technical, you’ll work closely with our research and engineer teams to build our agentic platform.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition ...

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs).We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up!Key job responsibilitiesAs a Principal Product Manger - Technical, you’ll work closely with our research and engineering teams to build a best-in-class agent.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product ...

Are you interested in a unique opportunity to advance the accuracy and efficiency of Artificial General Intelligence (AGI) systems? If so, you're at the right place! We are the AGI Autonomy organization, and we are looking for a driven and talented Member of Technical Staff to join us to build state-of-the art agents.AGI Autonomy is focused on developing new foundational capabilities for useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled.In this role, you will work closely with research teams to design, build, and maintain systems for training and evaluating state-of-the-art agent models.Our team works inside the Amazon AGI SF Lab, an environment designed to empower AI researchers and engineers to work with speed and focus. Our philosophy combines the agility of a startup with the resources of Amazon.Key job responsibilities* Evaluate performance of the training infrastructure, diagnose problems and address any gaps that exist.* Develop reliable infrastructure to schedule training and model evaluation jobs across clusters.* Work closely with researchers to create new techniques, infrastructure, and tooling around emerging research capabilities and evaluating models to meet customer needs.* Manage project prioritization, deliverables, timelines, and stakeholder communication.* Illuminate trade-offs, educate the team on best practices, and influence technical strategy.* Operate in a dynamic environment to deliver high quality software.About the teamThe Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.BASIC QUALIFICATIONS5+ years of non-internship professional software development experience5+ years of programming with at least one software programming language experience5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience as a mentor, tech lead or leading an engineering team ...

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs).We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up!Deep technical expertise and detailed understanding of neural networks, large language models, reinforcement learning, model evaluation, data annotationA day in the lifeAs a Principal Technical Program Manager, you’ll work closely with our research and engineering teams to build a best-in-class agent.BASIC QUALIFICATIONS- 7+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Amazon AGI SF Lab is focused on developing new foundational capabilities for useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the commitment to pursue high-risk, high-payoff research.Key job responsibilities- Collaborate across AGI Autonomy to align team goals with the broader Autonomy research program- Identify and prioritize research opportunities to unlock the next set of agent capabilities- Mentor and guide team members to achieve their career goals and objectives- Other management activities, e.g., communicating with stakeholders, structuring work, and growing the teamBASIC QUALIFICATIONS- 5+ years of experience in formal management roles (i.e., with at least 3 direct reports)- Expertise in machine vision, autonomous systems, natural language processing, or related AI/ML field- Track record of successful projects in an applied research context ...

The Amazon AGI SF Lab is focused on developing new foundational capabilities for enabling useful AI agents that can take actions in the digital and physical worlds. In other words, we’re enabling practical AI that can actually do things for us and make our customers more productive, empowered, and fulfilled. The lab is designed to empower AI researchers and engineers to make major breakthroughs with speed and focus toward this goal. Our philosophy combines the agility of a startup with the resources of Amazon. By keeping the team lean, we’re able to maximize the amount of compute per person. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research.Key job responsibilities- Develop cutting edge multimodal Large Language Models (LLMs) to observe, model and derive insights from manual workflows for automation- Work in a joint scrum with engineers for rapid invention, develop cutting edge automation agent systems, and take them to launch for millions of customers- Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI- Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results- Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports- Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the teamBASIC QUALIFICATIONSPhD, or Master's degree and 5+ years of applied research experience3+ years of building machine learning models for business application experienceExperience programming in Java, C++, Python or related languageExperience with neural deep learning methods and machine learning ...