Software Development Engineer, Buyer Abuse Prevention

Want to join a team that saves tens of millions of dollars per year for Amazon, and uses cutting edge technology, including machine learning and statistical modeling techniques, data mining and big data analytics, cloud computing services, and highly available/scalable distributed systems that support hundreds of millions of transactions across the globe? We have an exciting opportunity within the Abuse Prevention team to architect and build the next generation of engineering systems to address abuse of Amazon's customer-first policies that will impact multiple Amazon businesses across the globe. About the Amazon Buyer Risk Prevention Team: The BRP (Buyer Risk Prevention) team has a worldwide reputation as the #1 in eCommerce Fraud and Abuse Prevention. Trust and Safety of our customers comes first. Always! We thrive on maintaining the highest bar of customer experience while we deliver on those tenets. The Buyer Abuse Engineering Team, a group within BRP, strives to protect Amazon businesses exposed to customer abuse while maintaining the highest level of customer experience for our good customers. This means building highly sophisticated, data-centric systems that can detect abusive patterns across millions of transactions. We build highly scalable, flexible and distributed systems that utilize the power of data at every step - compute predictive variables, build models using machine learning algorithms and plug into different pipelines to prevent abusive transactions from taking place. As Amazon businesses grow and abusers morph to find new ways to take undue advantage of our liberal policies, our engineers and data scientists are constantly innovating to stay ahead of the game and protect Amazon and our customers. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Sr. Applied Scientist, Minerva

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful. This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture.As an Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Senior Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services. Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers.Key job responsibilitiesGreat candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment.About the teamKindle Direct Publishing (KDP) and Print On Demand (POD) have empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is powerful, yet simple to use and accessible to all. We focus on building systems that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Sr. Applied Scientist, Minerva

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful.This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture.As an Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Senior Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services. Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers.Kindle Direct Publishing (KDP) and Print On Demand (POD) have empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is powerful, yet simple to use and accessible to all. We focus on building tools that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards. Great candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment.Come join us as we continue to revolutionize the book industry!BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Sr. ASIC Design Verification Engineer, Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The Role:Be part of Project Kuiper’s sub-team responsible for defining and implementing the digital chip SOCs for communications via Low Earth Orbit satellites and Amazon gateways. This is a unique opportunity to define a groundbreaking wireless solution with few legacy constraints. The team works with customer requirements and wireless system teams to define modems, high-speed interfaces, embedded processors, and DSP solutions in latest CMOS generation technologies.In this role you will:· Implement a state of the art verification environment to facilitate testing of the RTL against reference Matlab/C models· Develop detailed test plans and write tests, run regressions, collect coverage matrices and report progress to the program· Utilize the emulation platform to improve and strengthen pre-silicon verification flow· Collaborate with cross-functional teams to leverage emulation platform for end-to-end integration testing· Work with tool vendors and drive enhancements in emulation methodology· Participate in the validation of FPGAs using test benches, which can be reused for the ASIC implementation· Run formal verification of complex blocks to ensure functional correctness· Work with the design and communication systems team and participate in system level verification using test benches constructed using UVM, System C and DPI-C· Develop a highly automated environment to run regressions that can be used to make builds and maintain organization of the databaseExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS - Bachelor's degree in Electrical / Communications Engineering or Computer Science, or related field, or equivalent experience - 15+ years of experience in verification preferably in communication systems - 5+ years of experience in UVM, C, System C, and scripting - 3+ years of experience in emulation ...

Sr. ASIC Implementation Engineer, DBF Silicon

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.The Role:Be part of Project Kuiper’s sub-team responsible for defining and implementing the digital chip SOCs for communications via Low Earth Orbit satellites and Amazon gateways. This is a unique opportunity to define a groundbreaking wireless solution with few legacy constraints. The team works with customer requirements and wireless system teams to define modems, high-speed interfaces, embedded processors, and DSP solutions in latest CMOS generation technologies.In this role you will:• As the implementation lead you will set up the flow for both logic and physical synthesis flow for various technology nodes.• Work with the ASIC design and DFT teams to understand the design and create timing constraints.• Check the RTL design for clean synthesis run, perform STA and LEC on netlist.• Work with RFIC teams to make sure the top level integration of analog blocks are done properly and correct by construction, including formal connectivity checks.• Work with P&R teams to ensure a smooth hand off of netlists, ensure the timely execution of the P&R responsibilities by that team.• Participate in flow reviews of all the blocks with the P&R team to ensure that they achieve the best PPA for all blocks.• Lead the timing sign-off for the post P&R database.• Ensure that the chip meets the required DFM criteria by verifying the IR/EM results. Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. BASIC QUALIFICATIONS • Bachelor's degree in Electrical / Communications Engineering or related field, or equivalent experience.• 7+ years of experience in ASIC implementation, i.e., synthesis, STA and working with P&R for deep sub-micron nodes, preferably 16nm or smaller.• Experience leading or solely developing the methodology and scripts for physical synthesis.• Proven track record in taping out chips that have gone in to high volume production.• Familiar with implementing chips that have multiple power islands and power gating. ...

Sr. Data Scientist, Minerva

Are you passionate about working with Amazon-scale data, advanced analytics, and data science?Do you love bringing data together from diverse systems and sources and working on innovative advanced analytics problems for creating deep understanding of customer behavior and generating actionable business insights? Does the idea of working closely with a team of highly experience machine-learning scientists and engineers excite you? We looking for an experienced, self-driven Data Scientist to help us synthesize data into knowledge for our Comixology business. If you love comics, manga or graphic novels, and want to harness the power of data to develop a deeper understanding of customer behavior, identify growth opportunities, impact comics shopping & discovery experiences and influence the business strategy to develop products and features that have a direct impact on the creator and reader experience, this is the role for you!Key job responsibilitiesAs a Sr. Data Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with massive-scale data and providing analytic leadership to scientists, product managers, engineers using these data. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will closely collaborate with business, scientists, and engineers. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities.About the teamMinerva is a cross-functional science, analytics, and ML org of highly experienced scientists, BI/data engineers, and software engineers with a critical business mission making revolutionary leaps forward using massive-scale data with advanced analytics and machine learning and helping democratize the publishing industry. We build science-based systems for marketing and content-discovery for indie authors, fraud/abuse, and content risk for our publishing businesses. We also use science to optimize manufacturing, fulfillment, and quality processes.BASIC QUALIFICATIONS- 4+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of data scientist or similar role involving data extraction, analysis, statistical modeling and communication experience- Bachelor's degree ...

Sr. DSP Modem Embedded Engineer - Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As a Sr. DSP Modem Embedded Software Design Engineer, you will participate in all phases of DSP physical layer software development from requirements through implementation and test to operations. Our team tackles all of the layer 1 tasks on the satellite system.Key Responsibilities:- Develop embedded software in assembly, C, and C++ in a real-time operating system environment for broadband satellite modem systems.- Write real-time critical software to augment and interact with hardware blocks such as FFT, correlator, codec, DPD, etc.- Write device drivers and system applications for satellite broadband link management.- Work closely with ASIC design, Verification and MAC systems and software teams to support board bring-up, integration, and testing.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- MS degree in Computer Science or Electrical Engineering or similar.- 7+ years of non-internship professional embedded software development with real time constraint experience including code development methodologies, debugging, version control, and code maintenance.- 7+ years with Signal processing (Audio/video), Communication or AI chips. ...

Sr. Embedded Software Development Engineer, Kuiper MAC

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting, developing and testing the communication systems payload software that provides the radio link connectivity between the satellites to customer-terminals and the ground-based internet gateways. Key job responsibilitiesIn this role, you will drive the design, development, and operation of a variety of key functions such as commanding, telemetry, power control, hardware interfaces, and autonomous capabilities for each satellite throughout its lifetime – from launch to de-orbit. In this role, you will: - Own unique embedded software functions through design, implementation (in C, C++, RUST or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. - Write software to control silicon devices using proprietary and standard communication buses, such as Interlaken SerDes, JESD, PCIe, I3C, I2C, SPI, RS-422, RS-485, Ethernet, etc. - Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. - Follow best practices in high reliability embedded software development to ensure very high levels of system reliability and availability.- Debug low-level issues at the intersection of hardware/FPGA/firmware/software on multicore SOCs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeCome work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics and communication systems payload!About the teamOur team tackles many critical satellite payload functions including payload power management, hardware interfaces, command & telemetry, operational state management, thermal management, resiliency and redundancy, hardware and software integration. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Mixed Signal RF Engineer, Project Kuiper

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.Come work at Amazon!As an RF and Mixed Signal Design Engineer, you will engage with an experienced cross-disciplinary team to conceive and design innovative product solutions. You will work closely with colleagues throughout Project Kuiper’s inter-disciplinary team, and engage third party suppliers, in order to drive key aspects of product definition, execution and optimization. You must be responsive, flexible and able to succeed within a collaborative and fast-paced environment.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.Key job responsibilitiesAs a member of the team, you will be responsible for implementation of hardware for use in both space and ground systems.In this role you will: • Work with EE team to design and deliver mixed signal and RF subsystems.• Perform frequency planning using high speed ADC and DAC transceivers to accomplish mission objectives.• Work with RF system, hardware, modem, and software teams to design and deliver mixed signal and RF subsystems.• Have understanding of OSI protocol stack and amiliarity with wide-band modulation schemes like OFDM.• Specify, design, and build up test bench for RF design verification.• Evaluate and optimize RF design in the lab to demonstrate design meets with system requirements.• Work with RF system, power, software, mechanical engineering, baseband and compliance teams to ensure solution integrates with overall system objectives.• Troubleshoot integrated hardware/software issues with modem and RF mixed signal frontend data converters. A day in the lifeAs a Sr. Mixed signal RF Engineer you will work in a multi-disciplinary environment to design and deliver hardware for space. This requires the ability to work from concept to production. Candidates must be comfortable to work in the lab to debug and verify their designs. About the teamThe RF Hardware and Systems team is full of talented engineers who are the best of the best. They cover a wide range technical areas from power supplies, high speed digital, mixed signal, and RF. So members of this team need to be comfortable in multiple domains.BASIC QUALIFICATIONS• Bachelor's degree in Electrical Engineering, or related discipline, or 7+ years of relevant equivalent experience• 5+ years of experience with mixed signal and RF design• 3+ years of experience board bring up and debugging in lab environment• 3+ years of experience using lab equipment including oscilloscopes, logic analyzers, and spectrum analyzers, Signal Generator,s Network Analyzers ...

Sr. Operations Manager

Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.Responsibilities:• Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.• Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.• Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.• Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.• Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.• Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.Additional Job Elements:• Lift and move totes up to 49 pounds each• Regular bending, lifting, stretching and reaching both below the waist and above the head• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length• Continual standing and/or walking an average of 5 miles daily• Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)BASIC QUALIFICATIONS- A completed Bachelor’s Degree from an accredited university- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment- Experience with performance metrics and process improvement and Lean techniques- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations- Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays ...

Sr. Program Manager, Buyer Risk Prevention, Payment Risk team

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Program Manager who is passionate about Operations, has strong bias for action, and has experience leading multi-organizational projects.We are seeking a Program Manager who can drive organizational changes through global communication strategy, messaging, and adoption. This role requires the ability to thrive in a dynamic, ever-changing environment and a passion for solving complex, ambiguous problems. The right candidate will be able to see beyond short-term impact and prioritize the solutions which will secure long-term success. Key job responsibilitiesProject Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project. Program Managers contribute cross-functional business and technical skills, assess and manage risks, measure and report on progress, anticipate and resolve bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs with the technical constraints.Change Management & Innovation: Develops and/or influences new ideas and approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.Reporting: Reporting on progress of multiple projects, providing regular updates to senior management.Planning: Coordinate Quality Assurance plan, baselining metrics, setting and monitoring goals.Standard Operating Procedure (SOP) Development: Build and document the SOP specific to the investigation and quality assurance processes, and work to deploy globally.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Sr. SDE, Amazon Foundational Security Services

We are open to hiring candidates to work out of one of the following locations:San Diego, CA, USAWhen was the last time you heard of a cyber-attack that took down a host of companies due to poor Authentication controls? Likely a few times in the last few months. At Amazon Security, our team is building out a renewed set of Foundational Access Management capabilities for all of Amazon’s digital and physical resources. We are a fun, collaborative team, and we focus on empowering everyone on the team achieve their next goal.We are responsible for the protection of customer and corporate data, while being connected to all parts of Amazon's business and its massive worldwide service-oriented architecture. Whether you're passionate about building highly scalable and reliable systems in the cloud or a software developer who likes to solve interesting and complex business problems, AWS Security is the place for you.We are looking for a Sr. Software Development Engineer to design and build large scale next generation of Authentication Management System. There is ample opportunity to innovate and deliver high impact outcomes. You will collaborate with the leadership team to own and drive key engineering and business decisions that will influence the Amazon developer experience. You will contribute to all parts of the software development and deployment lifecycle across the entire Amazon development community, including design, implementation, documentation, deployment and operations across multiple products.Successful candidates for this position will have strong software engineering fundamentals such as object-oriented design, algorithms, data structures, and a good grasp of advanced systems concepts and design. They must possess strong verbal and written communication skills, be self-driven and deliver high results. They need to really enjoy working closely with their peers within a group of very talented engineers and builders.This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.About the teamDiverse ExperiencesAmazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why Amazon Security?At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.Inclusive Team CultureIn Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.Training & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Sr. Software Development Mgr, SPS Machine Learning Accelerator

Are you interested in being part of a fast-paced technology company with the largest e-commerce platform in the world, and build scalable AI systems that protect customers to earn their trust? You will be building scalable systems that use Machine Learning (ML) to continuously learn and prevent malicious actors, and preserve customer trust. You will have the opportunity to solve the toughest technical problems in the industry and develop powerful tools, which enable rapid business growth. Group OverviewSelling Partner Services (SPS) is the organization that constantly makes high-judgment decisions across a wide breadth of constituents. We build and deliver services for Buyers, Sellers, Vendors and other customers. We ensure that Amazon is a safe and trustworthy place to shop and an amazing place for software developers to help building a successful business, selling products. We support our many partners in this journey. We face constant trade-offs and competing objectives that we need to appropriately balance. We have to do all of this at high scale, which only happens through technology and science. We are a large organization that leads innovation in many areas, so we also play a critical role in helping Amazon more broadly beyond our own goals. We’re the SPS Machine Learning Accelerator (MLA) team, a team of senior scientists and software engineers, focusing on inventing, prototyping and proving out new and advanced ML techniques that solve fundamentally hard problems and provide step-function improvements over a multi-year period to the SPS mission and goals. These technical innovations are deeply rooted in business needs and require close collaboration with both technical communities within SPS, and SPS business leaders alike. The SPS MLA team spearheads technological advancement, and demonstrates its effectiveness in production, while also acting as a center of excellence for ML practices within SPS. We create next-generation solutions that help accelerate AI and ML development and business deployment, with end-to-end, scalable, highly-automated and intelligent ML model building and ML feature engineering solutions. We not only leverage industry leading AI technology such as AWS AI, open-source AI framework, we innovate our own solutions that are ahead of the curve. Key ResponsibilitiesYou will be a technical leader on your team, working closely with software engineers and ML scientists. You will work efficiently and routinely to deliver the right projects with limited guidance. You will have the autonomy to drive technical breakthroughs and influence the broad SPS tech community, with strong support from tech and business leaders. Your work focuses on ambiguous problem areas to create next-generation ML-rooted solutions to delight customers and stop bad actors. 1. Take ownership of team architecture, providing a system-wide view and design guidance. 2. Split work into parallel tasks that can be performed by you and others and then reassembled successfully. 3. Provide context for current technology choices and guide future technology choices. 4. Influence software decisions made by other teams. 5. Make right technical trade-offs between short-term technology or operational needs and long-term business needs. 6. Actively recruit and help others leverage your expertise, by coaching and mentoring in your organization. BASIC QUALIFICATIONS- 12+ years of engineering experience- 7+ years of engineering team management experience- 12+ years of planning, designing, developing and delivering consumer software experience- Experience partnering with product or program management teams- Experience managing multiple concurrent programs, projects and development teams in an Agile environment ...

Sr. STAM Data/Analytics, AWS Enterprise Support, Strategic Industries

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS)? At AWS Enterprise Support we’re looking for a Sr. Technical Account Manager (TAM) to influence the largest enterprises in the world to gain the best value and service from AWS. In the role, you will support our customers’ creative and transformative spirit of innovation across technology areas, such as Compute, Storage, Database, Big Data, AI/ML, Networking, Serverless and more. You will have the opportunity to be the technical leader to Fortune 500 enterprises while being their advocate, and ‘voice of the customer’ to AWS product teams.Key job responsibilitiesAs a Senior TAM, you will craft and execute technical cloud strategies to drive customers adoption and use of AWS services. Your technical acumen and customer-facing skills will enable you to effectively represent AWS at our customer, and drive discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.You will provide advocacy and strategic technical guidance to plan and build solutions using best practices, and proactively keep the customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us!A day in the lifehttps://www.youtube.com/watch?v=l48WpOmM5j4About the teamAbout AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- Bachelor’s Degree in Computer Science, Math, or related discipline, and 5+ years of equivalent work experience or 7+ years of related work experience.- 5+ years of technical engineering experience.- Experience in Informational Technology operations ...

Program Manager, Buyer Risk Prevention

Have you ever thought about what it takes to detect and mitigate risk among hundreds of millions of customer transactions and be involved in a new business? What would you do to create a trusted marketplace where millions of buyers can safely transact in a physical retail environment? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Program Manager who is passionate, has strong bias for action, and has experience leading multi-organizational projects. We are seeking a Program Manager who can drive process improvement initiatives and support new launches within the Payment Risk space to reduce bad-debt and reputational risk exposures for our Digital Stores business, preventing bad actors and improving the customer experience.Key job responsibilitiesProject Management: Lead projects for cross-functional teams focused on the delivery of a new feature, service, product, or system. Gather business requirements, document functional and design specifications, identify appropriate resources needed, assemble the right project team, assign individual responsibilities, and develop the milestones and launch schedule to ensure timely and successful delivery of the project.Change Management & Innovation: Develops and/or influences new ideas/approaches. Establishes procedures, plans and practices which promote the adoption of appropriate solutions and sustainability of desired results in complex operational environments. Develops strategies to enhance decision making.Results & Accountability: Ensures that effective controls are developed and maintained across the organization. Takes corrective action, as appropriate. Strong commitment towards goals and outcomes and to ensure the completion within established timeframes. Drives and facilitates moderately complex projects; focuses on results and measuring attainment of outcomes.Reporting: Reporting on progress of multiple projects, KPIs for Business and Consumer Payments, and providing regular updates to senior management. Collaboration: Partners with (advises and supports) the global process owners, Business partners, Site leaders, Operation managers in identifying, defining and executing various process improvement projects BASIC QUALIFICATIONS- 3+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

Site EHS Manager

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Workplace Health and Safety (WHS) Manager to join our team. In this position, you will serve as the site’s designated first aid provider in the warehouse, coordinating and implementing the Amazon Global Program. The Site WHS Manager will be responsible for partnering with an Operations Team at the site level to execute company WHS policies and ensure compliance to all applicable local, regional and federal regulations. This individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates. The Site WHS Manager must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and WHS data analysis.The Site WHS Manager will be responsible to lead and develop a team of WHS professionals. This individual must create and execute leadership development plans for their teams. They must communicate team expectations and provide frequent feedback, and ensure the team is executing to the core competencies of an Amazon WHS professional. Responsibilities include but are not limited to:- Provide guidance and oversight to ensure compliance to all applicable Amazon WHS Policies- Possess a thorough understanding of local/regional/domestic regulations and company policy- Leads initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our associates- Establishes high quality relationships with both site and regional leadership- Measure site’s performance against published requirements in EHS policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Drive accountability for the plan- Analyze WHS metrics and review incident trends to justify the allocation of appropriate resources to areas where the WHS risk is highest.- Perform frequent site WHS audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FC’s- Audit recordkeeping practices and WHS Information System entries to ensure compliance to global WHS standards and local regulations- Audit the workplace organization and Associate behaviors to ensure that training, auditing and scoring methods are accurate and consistent- Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required WHS training- Must be able to work flexible shifts which could include day, nights, and weekendsFor those that do not have an adult First Aid, CPR, and AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of increasing responsibilities in EHS and/or environmental programs in manufacturing, production, or service operations- 5+ years of increasing responsibilities in people and performance management- Experience implementing lean principles and process improvement in an operational environment ...

Embedded Software Development Engineer - HoH/SkillBridge Fellowship, Kuiper Team

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship. Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse.Must be an approved candidate for Hiring our Heroes (HOH) 25-2.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting, developing and testing the communication systems payload software that provides the radio link connectivity between the satellites to customer-terminals and the ground-based internet gateways. Key job responsibilitiesIn this role, you will drive the design, development, and operation of a variety of key functions such as commanding, telemetry, power control, hardware interfaces, and autonomous capabilities for each satellite throughout its lifetime – from launch to de-orbit. In this role, you will: - Own unique embedded software functions through design, implementation (in C, C++, RUST or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. - Write software to control silicon devices using proprietary and standard communication buses, such as Interlaken SerDes, JESD, PCIe, I3C, I2C, SPI, RS-422, RS-485, Ethernet, etc. - Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. - Follow best practices in high reliability embedded software development to ensure very high levels of system reliability and availability.- Debug low-level issues at the intersection of hardware/FPGA/firmware/software on multicore SOCs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeCome work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics and communication systems payload!About the teamOur team tackles many critical satellite payload functions including payload power management, hardware interfaces, command & telemetry, operational state management, thermal management, resiliency and redundancy, hardware and software integration. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2 ...

Senior Embedded SW Engineer, Kuiper Payload software

Have you wanted an opportunity to lead a software team in an advanced satellite broadband telecom service?This is a Senior Software Development Engineer role in Project Kuiper, Payload Platform software team, responsible for driving the research, development and deployment of the Satellite and Ground gateway Payload software systems. Our software controls forwarding of customer and control communications across the satellite and ground gateway to enable connectivity between satellites and the ground gateways and customer terminals, and also provides device drivers and services for managing redundancy, and availability.Key job responsibilitiesAs a senior member of the team, you will be responsible for identifying top level requirements and participate in all phases of embedded software development, from concept and design to development and maintenance. You will work with other members of the Kuiper team to support hardware bring-up and debug, and develop production software. You must be comfortable leading software and architecture design reviews, ensuring Amazon’s high development standards are met and team best practices are followed.- Have in-depth knowledge with real-time embedded software philosophies and practices- Knowledge of Operating Sytem kernel internals (process scheduler, memory management, concurrency/synchronization, memory allocation, file systems) and networking subsystems architecture- Strong debugging skills in kernel context- Developing embedded software in assembly, C/C++, Rust or other languages, code for embedded cores in an ASIC/Network Processor (including hardware drivers).- Knowledge of low-level communications, PCIe, Ethernet, SPI and I2C would be desirable.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeAs a Senior Embedded software engineer you will be responsible for leading the design of embedded software for RTOS/BSP/Kernel/Communication used in the Project Kuiper products. You will work in a collaborative environment with teams inside and outside of Amazon. You will mentor a team of software engineers on best practices while you guide your software designs from requirements gathering through mass production. You will need to be flexible and responsive to high priority issues.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- 5+ years of hands-on experience in Embedded systems software. ...

Senior Technical Program Manager, Amazon Grocery

If using technology to make peoples lives easier sounds fun to you, we would love to hear from you!Amazon is looking for a Senior Technical Program Manager(TPM) within Amazon’s Grocery business to join a highly innovative team that is building brand new, mission critical software for millions of Amazon customers. This is a unique opportunity for someone interested in working in an entrepreneurial environment within a large company where teams experiment, fail fast, learn, and scale rapidly. The right candidate will possess a strong program management background, have demonstrated experience leading large programs, and have a well-rounded technical background. As a leader on the team you will own and drive large projects across the Grocery management technology space. Responsibilities include collection of business and systems requirements from internal and external customers, writing specifications, driving project schedules from design to release, and managing the production launch. You will lead and coordinate design and implementation efforts collaborating with sharp engineers and highly-engaged users, coordinating across multiple teams to develop optimal solutions in an agile environment. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Amazon Tour Leader, Amazon Tours

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilitiesKey Job Responsibilities:1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

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