San Diego

Amazon is seeking enthusiastic and engaging Tour Leaders to lead immersive 90-minute in-person tours of our state-of-the-art Robotics Fulfillment Centers. As a Tour Leader, you will play a crucial role in showcasing Amazon's technology, innovative processes, and dedicated workforce to a diverse audience. This position offers a unique opportunity to highlight Amazon's rich history, our commitment to being Earth's Best Employer, and our ambitious Climate Pledge goals. We are seeking an enthusiastic individual with good communication skills and attention to detail in providing informative and engaging tours of their fulfillment center. The ideal candidate is passionate about technology, sustainability, and creating exceptional customer experiences.At the end of each day, you'll review feedback from tour participants and contribute to continuous improvement efforts for the tour program.Key job responsibilitiesKey Job Responsibilities:1. Conduct multiple 90-minute tours per day, providing an engaging and informative experience for visitors.2. Develop a deep understanding of Amazon's fulfillment processes, robotics technology, and company history.3. Effectively communicate complex technical concepts to audiences with varying levels of technical knowledge.4. Highlight Amazon's commitment to employee development, safety, and well-being.5. Educate visitors about Amazon's sustainability initiatives and the Climate Pledge.6. Ensure tour groups adhere to all safety protocols and facility regulations.7. Maintain positive site relationships and participate in site & community engagement activities8. Staff and train Ambassador & Proxy teams 9. Respond to questions from tour participants accurately and professionally.10. Collaborate with fulfillment center teams to stay updated on the latest developments and processes.11. Maintain and update tour content to reflect new technologies and company initiatives.12. Collect and report feedback from tour participants to improve the overall experience.A day in the lifeAs a Tour Guide at an Amazon Robotics Fulfillment Center, your day will be dynamic and engaging. You'll start by reviewing the day's tour schedule and preparing any necessary materials. Before each tour, you'll greet visitors, provide safety briefings, and distribute required protective equipment.During the tours, you'll guide groups through various sections of the fulfillment center, explaining the intricate dance between human associates and robotic systems. You'll showcase how customer orders are processed, picked, packed, and shipped with incredible efficiency. Throughout the tour, you'll weave in stories about Amazon's history, our commitment to employee growth, and our sustainability efforts.Between tours, you'll have time to refresh your knowledge, update tour content, and collaborate with colleagues on our global team. You may also participate in training sessions to enhance your skills and stay current on Amazon's latest innovations.About the teamYou'll be joining a passionate team of Tour Leaders and program managers around the world that are dedicated to showcasing Amazon's innovation and commitment to customer obsession. Our team works closely with various departments within the fulfillment center, including operations, robotics, human resources, and sustainability teams. We're a collaborative group that values creativity, continuous learning, and the ability to inspire others. As part of this team, you'll have the opportunity to contribute to the development of tour content and help shape the public's perception of Amazon's fulfillment operations.This role offers an exciting opportunity to be at the forefront of Amazon's technological advancements while developing valuable public speaking and customer engagement skills. Join us in sharing Amazon's story and inspiring the next generation of innovators!BASIC QUALIFICATIONS• Speak, write, and read fluently in English • Strong written and oral communication skills ...

Amazon.com Buyer Risk Prevention (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively reduce the impact of abuse across Amazon.Please visit https://www.amazon.science for more information on customer obsession science.Key job responsibilitiesAs an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust.You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner.The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.A day in the life- Invent, implement, and deploy state of the art machine learning algorithms and systems- Build prototypes and explore conceptually new solutions- Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams- Take ownership of how ML solutions impact Amazon resources and Customer experience- Develop efficient data querying infrastructure for both offline and online use cases- Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes- Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use.- Research and implement novel machine learning and statistical approaches- Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentationsBASIC QUALIFICATIONS- Master's degree in computer science, mathematics, statistics, machine learning or equivalent quantitative field- Experience building machine learning models or developing algorithms for business application- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience programming in Java, C++, Python or related language- Experience with SQL and an RDBMS (e.g., Oracle) or Data Warehouse ...

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? Machine learning (ML) has been strategic to Amazon from the early years. We are pioneers in areas such as recommendation engines, product search, eCommerce fraud detection, and large-scale optimization of fulfillment center operations. The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI.The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently.You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.Key job responsibilitiesAs an Applied Scientist, you will-- Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges- Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production- Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder. Publish novel developments in internal and external papers, forums, and conferences- Provide customer and market feedback to Product and Engineering teams to help define product directionAbout the teamABOUT AWS:Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience programming in Java, C++, Python or related language- Master's degree in computer science, computer engineering, or related field- 2+ years of building machine learning models or developing algorithms for business application experience- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing- Experience with neural deep learning methods and machine learning ...

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by preventing eCommerce fraud?Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems?Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you enjoy collaborating in a diverse team environment?If yes, then you may be a great fit to join the Amazon Buyer Risk Prevention (BRP) Machine Learning group. We are looking for a talented scientist who is passionate to build advanced algorithmic systems that help manage safety of millions of transactions every day.Key job responsibilitiesUse machine learning and statistical techniques to create scalable risk management systemsLearning and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader risk trendsDesign, development and evaluation of highly innovative models for risk managementWorking closely with software engineering teams to drive real-time model implementations and new feature creationsWorking closely with operations staff to optimize risk management operations,Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementationTracking general business activity and providing clear, compelling management reporting on a regular basisResearch and implement novel machine learning and statistical approachesBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon.com’s Buyer Risk Prevention's (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models, and operational processes that minimize risk and maximize trust in Amazon.com. The BRP organization is looking for an Applied Scientist for the Buyer Abuse team, whose mission is to combine advanced analytics with investigator insight to create mechanisms to proactively and reactively reduce the impact of abuse across Amazon. Key job responsibilitiesAs an Applied Scientist, you will be responsible for modeling complex problems, discovering insights, and building cutting edge risk algorithms that identify opportunities through statistical models, machine learning, and visualization techniques to improve operational efficiency and reduce monetary losses and improve customer trust. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to build scalable solutions against high organizational standards. The candidate should be able to apply a breadth of tools, data sources, and ML techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. The candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Invent, implement, and deploy state of the art machine learning algorithms and systems - Build prototypes and explore conceptually new solutions - Define and conduct experiments to validate/reject hypotheses, and communicate insights and recommendations to Product and Tech teams - Take ownership of how ML solutions impact Amazon resources and Customer experience - Develop efficient data querying infrastructure for both offline and online use cases - Collaborate with cross-functional teams from multidisciplinary science, engineering and business backgrounds to enhance current automation processes - Learn and understand a broad range of Amazon’s data resources and know when, how, and which to use and which not to use. - Research and implement novel machine learning and statistical approaches - Maintain technical document and communicate results to diverse audiences with effective writing, visualizations, and presentationsPlease visit https://www.amazon.science for more informationBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful. This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture.As an Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Senior Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services.Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers.Key job responsibilitiesGreat candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment.About the teamKindle Direct Publishing (KDP) has empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is empowring, yet simple to use and accessible to all. We focus on building systems that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you passionate about automation, optimization, knowledge extraction, and artificial intelligence through the use of Machine Learning, Computer Vision, Optimization, Natural Language Processing, and Recommender systems? We have a team of experienced scientists with a critical business mission making revolutionary leaps forward in these spaces. On this team you will work with large multimodal datasets to build generative and discriminative models for optimizing large-scale manufacturing and fulfillment processes, analyze and model customer reading behavior to measure engagement and detect risks, and build AI-based systems for helping indie authors make their businesses successful. This will involve combining methods from several science domains with domain knowledge across multiple businesses into sophisticated ML workflows. Our team has mature areas and green-field opportunities. We offer scientific autonomy, value end-to-end ownership, and have a strong customer-focused culture.As an Applied Scientist at Amazon, you will connect with world leaders in your field working on similar problems. You will be working with large distributed systems of data and providing technical leadership to the product managers, teams, and organizations building machine learning solutions. You will be tackling Machine Learning challenges in Supervised, Unsupervised, and Semi-supervised Learning; utilizing modern methods such as deep learning and classical methods from statistical learning theory, detection, estimation. Applied Scientists are specialists with the deep expertise to drive the scientific vision for our products. They are externally aware of the state-of-the-art in their respective field of expertise and are constantly focused on advancing that state-of-the-art for improving Amazon’s products and services. Come join us as we revolutionize the book industry and deliver an amazing experience to our Kindle authors and readers.Key job responsibilitiesGreat candidates for this position will be experts in the areas of data science, machine learning, computer vision, optimization, NLP, or statistics. You will have hands-on experience with multiple science initiatives as well as be able to balance technical leadership with strong business judgment to make the right decisions about technology, models and methodological choices. You will strive for simplicity, and demonstrate significant creativity and high judgment.About the teamKindle Direct Publishing (KDP) and Print On Demand (POD) have empowered a new wave of self-motivated creators, tearing down barriers that once blocked writers from reaching readers. Our team builds rich applications and systems that empower anyone to realize their dream of becoming a published author. We strive to provide an experience that is powerful, yet simple to use and accessible to all. We focus on building systems that enable authors to design high quality digital and print books, reaching readers all around the world. This role will help ensure we maintain the trust of both our Authors and Readers by ensuring all books published to Amazon meet our standards.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Project Kuiper is Amazon’s initiative to launch a constellation of Low Earth Orbit communications satellites that will provide low-latency, high-speed broadband connectivity to underserved communities around the earth.The Kuiper Engineering team is seeking a detailed oriented, results-driven, customer-centric ASIC New Product Planner with experience in pre-production development and manufacture of semiconductor integrated circuit (IC) chips for digital and analog ASICs and SOCs. ASICs are the foundation of Kuiper’s innovative aerospace and terrestrial networking infrastructure equipment and data services. The ASIC new product planner is a key design engineering team member who is responsible to manage all aspects of Kuiper’s ASIC engineering sample work-order definition, execution and downstream logistical supply fulfilment from initial design release, through qualification into mass production transfer that accelerates time-to-market velocity on behalf of making life improving impact to customers around the globe.The ideal candidate possesses deep knowledge of all phases of the end-to-end semiconductor IC product lifecycle, development methodologies and manufacturing flows/dependencies/cycle-times from post-GDSII tape-out through wafer foundry, package substrate fabrication, into OSAT contract manufacturing applying module technologies such as FCBGAs, CSP, WLP, QNFs, SIPs. They combine a hands-on background of sample supply/demand operations planning with demonstrated experience executing technical interdependencies of NPI engineering builds including DFM rule checks, in-line process monitors yield data engineering review and material lot release, configuration management lot controls, assembly build instructions, and wafer probe/final class test route and binning. The successful candidate will be able to lead aligning both external vendor engineering and internal engineering teams in complex build and delivery logistics plans for on-time deployments, identify and mitigate execution schedule risks, ensure quality specification adherence, and provide status reporting and project health metrics. To be successful you are proactive, owner who is comfortable operating independently. You are passionate about semiconductors, NPI, and Kuiper’s prospective customer and societal impact. You are excited by solving difficult challenges and contributing to launching a space-craft and user terminal network that meet performance, quality, and availability objectives.Key job responsibilitiesIn this role you will:• Collect, consolidate, and priority allocate internal silicon engineering design and validation customer demand requirements to facilitate bring-up, DVT, qualification, characterization and down-stream PCBA factory integration.• Convert demand requirements into supply build plans applying line-capacity, multi-tiered yield loss, and test time constraints.• Communicate the build plan signal to 3rd party factory vendors, oversee and drive build plan execution, and ensure on-time delivery to fulfill customer demand and stock both semi-finished and finished goods inventory levels to service level agreement target policy. • Prepare product engineering build plans / assembly instruction bill of material documentation set-ups in a PLM Configuration Management. Will include defining and maintaining a product SKU naming convention, rev control and part/label schema.• Coordinate and drive transportation logistics and export trade compliance across a multi-node international semiconductor supply chain. • Drive wafer lot plans, starts, package and test lot plans and work orders, package substrate and EE parts raw materials orders • Will plan and raise purchase orders, will direct deployment of chip supply to customers, will coordinate all supply operations execution logistics, and • Will maintain end-to-end Wafer Fab TO Assembly/Test Lot traceability records for tracking as-built and as-deployed sample supply chain of custody.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A day in the lifeHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.Work/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.About the teamThe position works in a fast-paced, dynamic start-up environment, collaborating closely with a versatile team of specialized IC industry product design engineers spanning wafer fabrication technology process, package substrates, chip module assembly, ATE test, and qualification disciplines to ensure pre-production technical manufacturing flows and sample build plans are defined and executed on schedule. They coordinate deliverable linkages across teams including NRE tooling, wafer start, to die probe test to down-stream OSAT build processing across configuration, routing instruction, cycle time, capacity and yield constraints ensuring sample supply feeds engineering validation teams with no limiters to sample availability health. As such, the Sr. ASIC new product planner will document and oversee internal and external vendor teams, set manufacturing engineering deadlines, make task ownership assignments, will drive core-team coordination meetings, will identify and mitigate execution risks, will coordinate multiple work-stream input/out dependencies, will prepare product schedules focused on manufacturing flows and timelines, drive progress toward target commit schedules, and prepare status reports for engineering executive leadership.BASIC QUALIFICATIONS- 5+ years of customer-facing product development and product management, including defining, launching, and optimizing product and services experience ...

Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of e-commerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging fraud threats?Our mission in Buyer Risk Prevention is to make Amazon the safest place to transact online. Buyer Risk Prevention safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, Buyer Risk Prevention designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com.As a Business Analyst in Buyer Risk Prevention, you will be responsible for analyzing terabytes of data to identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will need to collaborate effectively with business and product leaders within BRP and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities.You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.Responsibilities: - Understand the various operations across Payment Risk - Design and develop highly available dashboards and metrics using SQL and Excel/Tableau - Perform business analysis and data queries using scripting languages like R, Python etc - Understand the requirements of stakeholders and map them with the data sources/data warehouse - Own the delivery and backup of periodic metrics, dashboards to the leadership team - Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies - Execute high priority (i.e. cross functional, high impact) projects to create robust, scalable analytics solutions and frameworks with the help of Analytics/BIE managers - Perform business analysis and data queries using appropriate tools - Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area- Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.)- Draw inferences and insights from the data using EDA and data manipulations using advanced SQL for business reviewsKey job responsibilities• Understand the various operations across Payment Risk• Design and develop highly available dashboards and metrics using SQL and Excel/Tableau/QuickSight• Understand the requirements of stakeholders and map them with the data sources/data warehouse• Own the delivery and backup of periodic metrics, dashboards to the leadership team• Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies• Execute high priority (i.e. cross functional, high impact) projects to improve operations performance with the help of Analytics managers• Perform business analysis and data queries using appropriate tools• Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area• Execute analytical projects and understanding of analytical methods (like ANOVA, Distribution theory, regression, forecasting, Machine Learning Techniques, etc.)BASIC QUALIFICATIONS- Bachelor's degree in business, engineering, statistics, computer science, mathematics or related field- 1+ years of tax, finance or a related analytical field experience- Experience creating complex SQL queries joining multiple datasets, ETL DW concepts- Experience defining requirements and using data and metrics to draw business insights- Experience demonstrating problem solving and root cause analysis- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages- Experience in a BI role with a technology company or financial institution- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.- Experience using databases with a large-scale data set- 1+ year of experience working in Analytics / Business Intelligence environment with prior experience of design and execution of analytical projects ...

Amazon.com’s Buyer Risk Prevention (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. BRP organization is looking for a Business Analyst for its In Region support team. The team is being grown to provide insights and support for BRP in our emerging marketplaces and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors and bad debt, improve customer experience and predict & recommend the optimizations for future state of BRP buyer abuse in each country. Key job responsibilitiesAs a Business Analyst, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of business intelligence, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. Responsibilities: - Use analytics and data mining techniques to solve complex problems and drive business decisions. - Employ the appropriate tools, methodologies to discover patterns of risks, abuse and help reduce bad debt - Design experiments, test hypotheses, and build actionable models to optimize BRP in a specific country - Solve analytical problems, and effectively communicate methodologies and results - Build analyses for product launches - Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends, anomalies - Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus areaBASIC QUALIFICATIONS- 1+ years of tax, finance or a related analytical field experience- Experience defining requirements and using data and metrics to draw business insights- Knowledge of SQL- Knowledge of Python, VBA, Macros, Selenium scripts- Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages ...

As part of the Seller External Relations Strategy & Creative team, we use our creative and storytelling expertise, as well as knowledge gained from direct engagement with sellers and our audience, to tell the right stories in the most impactful ways. We leverage the voice of the seller to generate compelling storytelling and narratives at scale for influential-targeted paid, earned, and owned channels. We build from a combination of: 1) intentional seller story selection; 2) rich visual media; 3) data driven narratives; and 4) other creative visual content. We tell our Small Business and seller stories across an omni-channel landscape to achieve our goals. The Editorial team is looking for a seasoned journalist with a keen eye for storytelling and the ability to handle multiple, high impact assignments across various formats on deadline. You will be responsible for delivering relevant, accurate and engaging content to our audience, often with a data driven viewpoint. As a Business Content Journalist, you will play a pivotal role in driving our messaging strategy across a range of content formats. You will collaborate closely with cross-functional teams including Creative, Product, Legal, Public Relations, Public Policy and consumer business teams to create impactful and persuasive copy that captures the attention of our audience and resonates with them. Your creativity, attention to detail, and ability to work autonomously on editorial deadlines allow you to deliver results while also thinking ahead and pitching the next big story idea. There may be potential for this role to be remote. Key job responsibilitiesResearch and investigate news stories to gather relevant information from reliable sources.Conduct interviews with key individuals to gather first-hand information.Write well-crafted, concise, and compelling articles, features, and reports.Stay up to date with current Amazon events, news trends, and emerging topics to pitch and develop story ideas.Verify facts, cross-check information, and ensure accuracy in reporting.Adhere to journalistic principles, ethics, and editorial guidelines in all aspects of newsreporting.About the teamThe Seller External Relations (SER) team ensures that Amazon is viewed globally by external audiences as a valuable, accessible, partner who respects and celebrates the success of its sellers. We create content and tools that demonstrate and celebrate the positive experiences of sellers on Amazon to other sellers, the general public, and influentials (e.g., media and policymakers)BASIC QUALIFICATIONSBachelor's degree in Journalism, Communications, English or a related field. 8+ years of experience as a journalist and a proven track record of reporting across different beats/topics. News judgment and the ability to identify a compelling story. Proficiency in adhering to journalistic ethics and AP guidelines. Ability to work under pressure, meet deadlines and handle multiple assignments simultaneously.Attention to detail and accuracy in reporting. Demonstrated portfolio of writing compelling and impactful articles across various channels and formats. ...

We are looking for an experienced risk manager with background in compliance, risk intelligence analysis, and implementation of large-scale gap mitigation strategies. The ideal candidate contains high competency in advanced technical (cybersecurity, crypto, security engineering, etc.) or data analysis skills (SQL, Python, Machine Learning, Data Science, etc.). This role will manage critical and high impact security policy compliance initiatives and projects and scale their findings through technology and analytics (machine learning) to interpret risks across Amazon’s entire business segment while developing feasible and systematic solutions to solve endemic problems. The ideal candidate should be passionate about the use of advanced data analytics and technology to identify risk patterns and establish connections to uncover process, access, and policy gaps to prevent data loss across Amazon stores worldwide. To be successful, the candidate must possess a customer-oriented attitude; have the highest standards of professionalism; and thrive in a work environment where everyone's views are respected and valued.Key job responsibilities• Complete risk analyses using complex data sets (SQL, Python, R etc.).• Use high-level judgment to own our most complex risk mitigation and security policy compliance initiatives.• Identify gaps and risks in Amazon's current mechanisms and policies and recommend solutions to product/policy owning teams.• Use data and/or technical skills to discover new ways to scale risk signals resulting in the identification of non-compliance trends and data security risk.• Break problems into manageable pieces, meticulously prioritizing, and delivering results in an ambiguous and constantly changing environment.• Conduct large scale deep dives to derive insights about data security risks related to the use of third-party solutions, identifying gaps and risk in Amazon's current mechanisms, systems, and policies.• Discover solutions and convey detailed technical knowledge (verbally, in writing, and via diagram) to engineering, legal, and program/product management teamsAbout the teamThe Trust & Store Integrity team (TSI) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. The Special Projects and Investigations (SPI) team within TSI designs and implements policies, tools and technology innovations to protect customers by identifying and preventing abuse worldwide. Our growth requires highly skilled candidates who move fast, have an entrepreneurial spirit to create new solutions, a tenacity to get things done, and are capable of breaking down and solving complex problems. We value individual expression, respect different opinions, and work together to create a culture where each of us is able to contribute fully. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.Our team is comprised of experts in risk domains such as fraud, cybersecurity, data security, insider risk, regulatory compliance, etc. with a strong dependence on data analysis and or technical skills. We complement specialized industry skills with broad risk experiences gathered through years of experience to deliver results. We make mistakes, learn from them, and support each other. Our work is to solve hard puzzles - typically with data and always with a lot persistence and curiosity. If you like the sound of that, come join us.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information- 5+ years of relevant experience in risk analysis and/or regulatory compliance.- Highly proficient in data analysis (SQL or experience with multi-terabyte and petabyte relational databases) or scripting (i.e. Python, R, MATLAB).- High level of integrity and discretion to handle confidential information.- Excellent written and verbal communication skills to communicate security and business risk to a broad range of technical and non-technical audiences.- Demonstrated analytical and quantitative skills using hard data and metrics to back up assumptions and develop business cases.- Proven ability to deliver complex projects across multiple teams.- Excellent leadership, negotiation, teamwork, and collaboration skills.- Strong critical thinker with the vision to work both tactically and strategically.- Experience implementing repeatable processes and automation or standardization.- Proficiency in Microsoft Excel. ...

As a Design Verification manager, you will lead a team of ASIC design verification engineers to verify IP and Subsystems that be integrated into multiple ASICs that are integral to the Kuiper Communication link. The team will verify communications level signal processing IP and sub-systems. These products will span terrestrial and in space usage. You will work closely with SoC Architects, software and design teams to verify that IP meets the power, performance and area goals for Kuiper. You will lead a team defining the processes, methods and tools for design verification of large complex IP blocks and subsystems. Key job responsibilitiesIn this role you will:- Build, manage and mentor a team of ASIC DV engineers.- Define and own IP through ASIC DV development methodologies- Act as a technical point of contact to the different IP and SoC design teams- Work with cross functional teams to complete verification- Work with the different stakeholders and functional teams to ensure delivery of high quality IP to SoC product teams- Provide technical leadership through personal example, mentorship, and strong teamworkExport Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- BS degree or higher in Electrical or Computer Engineering- 10+ years or more of practical semiconductor ASIC DV experience including owning end-to-end verification of major SoC blocks- 3+ years’ experience managing a team of engineers, including including hiring, scheduling and budgeting- Successful tape outs as an owner of a major design block ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.As a DSP Modem Embedded Software Design Engineer, you will participate in all phases of DSP physical layer software development from requirements through implementation and test to operations. Our team tackles all of the layer 1 tasks on the satellite system.Key Responsibilities:- Develop embedded software in assembly, C, and C++ in a real-time operating system environment for broadband satellite modem systems.- Write real-time critical software to augment and interact with hardware blocks such as FFT, correlator, codec, DPD, etc.- Write device drivers and system applications for satellite broadband link management.- Work closely with Modem and Hardware and Platform teams to support board bring-up, integration, and testing.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.BASIC QUALIFICATIONS- MS degree in Computer Science or Electrical Engineering or similar.- 5+ years of non-internship professional embedded software development with real time constraint experience including code development methodologies, debugging, version control, and code maintenance.- 5+ years with Signal processing (Audio/video), Communication or AI chips. ...

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship. Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse.Must be an approved candidate for Hiring our Heroes (HOH) 25-2.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting, developing and testing the communication systems payload software that provides the radio link connectivity between the satellites to customer-terminals and the ground-based internet gateways. Key job responsibilitiesIn this role, you will drive the design, development, and operation of a variety of key functions such as commanding, telemetry, power control, hardware interfaces, and autonomous capabilities for each satellite throughout its lifetime – from launch to de-orbit. In this role, you will: - Own unique embedded software functions through design, implementation (in C, C++, RUST or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. - Write software to control silicon devices using proprietary and standard communication buses, such as Interlaken SerDes, JESD, PCIe, I3C, I2C, SPI, RS-422, RS-485, Ethernet, etc. - Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. - Follow best practices in high reliability embedded software development to ensure very high levels of system reliability and availability.- Debug low-level issues at the intersection of hardware/FPGA/firmware/software on multicore SOCs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeCome work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics and communication systems payload!About the teamOur team tackles many critical satellite payload functions including payload power management, hardware interfaces, command & telemetry, operational state management, thermal management, resiliency and redundancy, hardware and software integration. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2 ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting, developing and testing the communication systems payload software that provides the radio link connectivity between the satellites to customer-terminals and the ground-based internet gateways. Key job responsibilitiesIn this role, you will drive the design, development, and operation of a variety of key functions such as commanding, telemetry, power control, hardware interfaces, and autonomous capabilities for each satellite throughout its lifetime – from launch to de-orbit. In this role, you will: - Own unique embedded software functions through design, implementation (in C, C++, RUST or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. - Write software to control silicon devices using proprietary and standard communication buses, such as Interlaken SerDes, JESD, PCIe, I3C, I2C, SPI, RS-422, RS-485, Ethernet, etc. - Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. - Follow best practices in high reliability embedded software development to ensure very high levels of system reliability and availability.- Debug low-level issues at the intersection of hardware/FPGA/firmware/software on multicore SOCs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeCome work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics and communication systems payload!About the teamOur team tackles many critical satellite payload functions including payload power management, hardware interfaces, command & telemetry, operational state management, thermal management, resiliency and redundancy, hardware and software integration. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband internet connectivity to un-served and under-served communities around the world. In this role, you will be bringing that vision to life by architecting, developing and testing the communication systems payload software that provides the radio link connectivity between the satellites to customer-terminals and the ground-based internet gateways. Key job responsibilitiesIn this role, you will drive the design, development, and operation of a variety of key functions such as commanding, telemetry, power control, hardware interfaces, and autonomous capabilities for each satellite throughout its lifetime – from launch to de-orbit. In this role, you will: - Own unique embedded software functions through design, implementation (in C, C++, RUST or other), test, and integration in an embedded Linux or real-time operating system (RTOS) environment. - Write software to control silicon devices using proprietary and standard communication buses, such as Interlaken SerDes, JESD, PCIe, I3C, I2C, SPI, RS-422, RS-485, Ethernet, etc. - Work closely with hardware teams to support board design, bring-up, and verification, as well as integration and test. - Follow best practices in high reliability embedded software development to ensure very high levels of system reliability and availability.- Debug low-level issues at the intersection of hardware/FPGA/firmware/software on multicore SOCs.Export Control Requirement:Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. A day in the lifeCome work at Amazon! We need people who want to join an ambitious program that continues to push the state of the art in space-based systems design. Come help us solve the difficult and rewarding development challenges in building highly reliable, power efficient and low-cost satellite avionics and communication systems payload!About the teamOur team tackles many critical satellite payload functions including payload power management, hardware interfaces, command & telemetry, operational state management, thermal management, resiliency and redundancy, hardware and software integration. We are looking for an outstanding software engineer to participate in all phases of software development from requirements through implementation and test to operations.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Are you excited by the prospect of a team environment focused on delivering highly personalized customer experiences, across Amazon’s retail ecosystem, to hundreds of millions of end-users at an International scale? If so, you have come to the right place! The US Prime & Marketing Tech (UPMT) organization helps customers discover and engage with new, popular and relevant products and services across Amazon worldwide. We do this by combining technology, science, innovation and creativity to build new customer-facing features and experiences alongside advanced tools for marketers. We believe in rapid development and frequent experimentation, allowing us to continuously improve the customer experience. The team provides a great opportunity to make an outsized impact in a burgeoning space and on fresh or even yet to be built services. There are few opportunities anywhere to start on a new team and make an immediate impact at this scale.Great candidates for this position possess a depth of understanding for front-end design alongside computing fundamentals. You may have familiarity in iOS / Android domains; you are excited to learn about them irrespective. In addition, we are looking for individuals who share our passion and desire to make a profound impact for our customers. You will also have the opportunity to collaborate with diverse business and technical partners to shape our technology.You are an experienced engineering leader who can set the vision for more junior peers, communicating well with stakeholders who may span across a number of organizations. You have a track recording for engineering excellence and delivering results through a variety of front-end software frameworks. You have a strong sense of ownership, even when in high-pressure situations.Your responsibilities will include:· Driving strategic decision-making on critical UI feature development, from design through implementation and to testing and deployment· Coaching and mentoring junior peers who share a common passion for front-end work, but may have little to no experience in its development· Maintaining and raising the technical bar across all software development, but in particular around front-end work as you work to help foster a front-end engineering community within UPMT· Working closely with software and science managers, product owners, and business stakeholders across different teams on a daily basis to define system architecture, elaborate user stories and discuss business and technical trade-offsWe need a leader who is eager to learn with us as we defining the future of Amazon’s Prime and Merchandising experiences. If you think you could be a good fit – please apply for a chance to make a real impact as the Sr. Front End Engineer in the UPMT organization!BASIC QUALIFICATIONS- 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 5+ years of front-end developer creating prototypes or wire-frames for enterprise web applications or workflows experience- Experience developing with MVC/MVM frameworks (e.g. React.JS, AngularJS, Vue) ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking an experienced and innovative Injury Prevention Specialist to join our team. In this position, you will be a part of the onsite Workplace Health & Safety (WHS) Team and will lead both injury prevention and proactive activities. This position will work in an Amazon Fulfillment Center and report directly to the Site WHS Manager. The Injury Prevention Specialist (IPS) will be expected to proactively analyze tasks for potential ergonomic risk factors, perform biomechanical assessments and lead injury prevention activities. The IPS will champion proactive safety, job coaching, ergonomic training, and one-on-one engagements with Associates. The goal of the IPS is to improve technique prior to the onset of soreness or injury. Responsibilities include but are not limited to: - Minimize the risk of ergonomic injury to employees through awareness, education and early intervention - Dive deep and learn each job function within the FC and understand the body ergonomic and physical demands of each task. - Be actively involved with improvements to the standard work process, evaluating potential poor ergonomic conditions through change management processes - Evaluate trends and provide analysis of all soft tissues injuries and develop actions plans to mitigate risk - Frequent engagements with both associates and operational leaders - Support site leadership in implementation and management of Job Hazard Analysis (JHA) and Job Rotation policies - Partner with onsite medical team to implement treatment plans for first aid cases based on injury type - Will be required to maintain all first aid credentialsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS - Must be a Certified Athletic Trainer, by either the Board of Certification (BOC) or equivalent State Certification - Must have a valid card evidencing successful completion of a First Aid, CPR, and AED course from the American Heart Association or American Red Cross. - Bachelor’s Degree - Proficiency in Microsoft Office and digital recordkeeping ...