Palm Desert

We are looking for an Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.• Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.• Delegate effectively to drive results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.• Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.• Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store. • Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store. • You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.• Must be able to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.Key job responsibilities• Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.• Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.• Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.• Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.• Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store. • Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.• You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.• Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.BASIC QUALIFICATIONS- 3+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years Amazon (Blue Badge/FTE) experience, or Bachelor's degree from an accredited university. ...

Pay starts at $20.05 per hour with benefits available.Reduced Time Hours: Average work between 30-39 hrs per week. This role requires open availability Tuesday -Saturday between 8:45am and 3:15pm.As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilities- Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.- Utilize inventory management systems to scan, process, and count product.- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate.- Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices.- Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.- Work with a manager to maintain the physical safety and quality standards of the site.- Work in a fast changing and ambiguous environment.- Perform additional duties, as assigned- Work flexible hours including nights, weekends, and holidays.- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.About the teamInterested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.BASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- 1+ years retail or customer-facing, or 1+ years floor leader or other leadership, or 1+ years Amazon (Blue Badge/FTE) experience ...

We are looking for an experienced Store Manager who can bring Amazon’s customer obsession to life in a grocery retail environment. You will be accountable for the end-to-end operations and overall performance for your store, leading a team of Assistant Managers and engaged grocery associates to deliver a memorable experience for customers. You will lead your store by monitoring, analyzing, and responding to business metrics that include sales, labor, customer satisfaction, productivity, and safety, among others. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. You will work within your store to execute on scalable processes and sound business operations. You will contribute your retail and grocery knowledge to influence the evolution of a fast-growing grocery business. Store Managers are process-driven, comfortable with a high degree of ambiguity, detail-oriented, able to think outside the box, and able to analyze business metrics and implement effective solutions. Store Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, develop a team of solution-oriented leaders, a willingness to learn new things, and a commitment to the customer and employee experience. Key job responsibilities• Manage a team of assistant managers, including setting goals, relaying expectations and managing performance, providing regular feedback, and supporting career development. • Delegate and influence to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to assistant managers.• Analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews. • Using business acumen, analyze data and guide the team to adjust as needed, use business metrics to measure and drive performance, and convey results in regular business reviews. • Create and maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers, analyzing qualitative and quantitative inputs, and independently implementing solutions to solve problems. • Create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store. • You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift.• Must be able to work flexible hours including nights, weekends and holidays.Candidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. BASIC QUALIFICATIONS- 4+ years of leadership experience in a customer-facing retail, hospitality, or grocery environment (including 1+ year directing store operations as a Store Leader, or equivalent), or 2+ years of Amazon (Blue Badge/FTE) experience.- Bachelor's degree from an accredited university or 8+ years of customer-facing retail, hospitality, or grocery industry experience. ...