Irvine

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a QAE , you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and have good communication, collaboration, analytical, and problem solving skills.Our QA Engineers are not pure black box testers; they test at the appropriate level and are able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools. QA Engineers work with Software Development Engineers, and Business Owners to understand technical implementation of features. QA Engineers will also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process.Key job responsibilitiesKey job responsibilities-Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.- Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and stability testing- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.- Proficient in scripting and collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.A day in the lifeA day in the lifeJoin us for a challenging role where you'll handle release tasks, automation, bug triage, and test strategies daily. Enjoy the journey while directly impacting both consumers and the program's quality. Let's make a difference together!About the teamWant to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makersBASIC QUALIFICATIONS- 5+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience in quality assurance engineering ...

The Device OS Team builds the OS Components which enable internal and external partners to launch Applications, Services, and Devices that our customers love. As a Technical Program Manager you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. The Role: - Work with key stakeholders in product management and executive teams to define strategy and requirements. - Lead cross functional development on new technology from design through delivery. - Work with remote teams to deliver supporting software and services in sync with launch timelines. Communicate regularly with senior management on status, risks and change control. Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamAbout the teamThe Device OS team invents ways to help customers develop complex applications deployed on multiple device types. Developer experience ensures the software product is fully usable, well-designed, functional, and easy to navigate. This role interacts with multiple teams and will be responsible for external developers management including the product externalization process and the developer portal to cover learning materials and tutorials, well-written documentation, reference apps etc.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Americas Delivery Service Partner (DSP) organization is looking for a (Senior) Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.We are seeking a (Senior) Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.Key job responsibilities• Supply chain, transportation, or logistic network management solution experience• Manage and oversee various cross-functional programs, ensuring successful delivery.• Develop and refine program strategies, effectively leading and motivating teams.• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.• Foster collaboration with internal and external partners to optimize resource allocation and project success.• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.• Identify and mitigate risks, preventing them from escalating into major issues.• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.• Manage and communicate project budgets effectively.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

Come join our Grocery Distribution team!The Amazon Grocery Logistics (AGL) Supply Chain organization is responsible for building the next generation supply chain for Amazon’s physical grocery stores and online grocery fulfillment. Come be a part of a 100+ Distribution Center and Fulfillment Center network across North America and Europe – serving customers in as fast as 60 minutes!As part of the AGL Supply Chain organization, the Grocery Distribution Center (DC) supply chain team is looking for an experienced Supply Chain Manager to continue growing and improving our grocery DC supply chain.Amazon's grocery offerings are designed to get customers what they want as quickly as possible – whether customers are shopping in our grocery stores or ordering online to their doorstep. With ultra-fast delivery becoming increasingly important for customers, DCs represent a critical link in the supply chain to enable low-cost sourcing, storage and replenishment of merchandise to our fulfillment center and physical stores network. Our mission is to support the scalable growth of ultra-fast delivery to our customers while meeting instock, quality and selection availability goals. If this mission and the challenge of building a new supply chain in an innovative, fun and high-growth environment is exciting to you, then we would love to talk to you!The Supply Chain Manager will own regional execution of the DC to fulfillment center supply chain and be responsible for critical metrics including DC instock, DC to store transportation cost, and DC capacity utilization. You will partner closely with other Amazon teams such as Amazon Grocery Retail, DC Operations, technology partners and Finance in order to delight customers and meet our goals. We will also look to you for evaluation and implementation of new processes and execution technology products that will improve our supply chain and scale our operation for future growth.This role can be located in any of the following corporate office locations: Seattle (WA), Nashville (TN), Santa Monica (CA), Irvine (CA), or Arlington (VA).Key job responsibilitiesKey job responsibilities- Develop the overall program strategy, tactically driving teams in and outside of your organization to deliver.- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks).- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.).- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions.- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects.- Work with program managers, business leaders and executive teams to communicate and impact critical business initiatives.- Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 1+ years of supply chain experience- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field ...

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/About Us:Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.About the RoleTwitch is looking for a passionate, high energy addition to our Safety Operations team. Twitch Safety Operations Analysts are the core of our efforts to keep Twitch a welcoming and safe place for people to build communities. This role will particularly focus on supporting the vibrant and fantastic communities on Twitch by keeping them safe from online harms. Alongside other Analysts around the world, you’ll be an essential element of Trust and Safety’s efforts to foster a thriving, creative Twitch.We look for effective written and verbal communication skills, professionalism, initiative, and sound decision making in all Safety Operations candidates.You can work in Los Angeles, Irvine or Seattle.You Will: - Assess and take appropriate action on user reports of Twitch policy violations promptly and effectively- Moderate channels for special events or promoted content- Thoughtfully work through global user account suspension appeals - Prioritize swift action on sensitive community issues- Review and respond to internal and external escalations- Participate being on-call for some weekends and holidays- Maintain expert understanding of Twitch’s policies, site features, and internal documentation- Contribute your insight and skills to the Safety Operations & regional teams to support Twitch’s global communityPerks- Medical, Dental, Vision & Disability Insurance- 401(k)- Maternity & Parental Leave- Flexible PTO- Amazon Employee DiscountBASIC QUALIFICATIONS1-2 years relevant experience as a community manager, moderator, law enforcement analyst, or content reviewer in online communities or digital/social media Excellent written and verbal communication skills in EnglishEmotionally intelligent and resilient to offensive or disturbing behavior, language, and contentSensitive to diverse cultural needs and viewpointsCan evaluate information and quickly draw conclusions based on an existing frameworkAbility to multi-task and monitor several information flows simultaneouslyOrganized and detail oriented but can still think critically about higher level goals ...

Are you passionate about Generative AI (GenAI)? Do you want to help define the future of Go to Market (GTM) at AWS using generative AI? In this role, you will play a crucial role in helping customers leverage the power of generative AI to build intelligent applications. Your expertise will be centered on Amazon Bedrock's Knowledge Base feature and Retrieval Augmented Generation (RAG) techniques, enabling organizations to create AI-powered solutions that can access, reason over, and generate responses based on their proprietary data. You will engage with AWS product owners to influence product direction and help our customers tap into new markets by utilizing GenAI along with AWS Services.Key job responsibilities- Customer Advisor- Implement, and deploy state of the art machine learning solutins under Gen AI. You will build prototypes, PoCs, and explore new solutions. You will interact closely with our customers.- Thought Leadership – Evangelize AWS GenAI services and share best practices through forums such as AWS blogs, white-papers, reference architectures and public-speaking events such as AWS Summit, AWS re:Invent, etc.- Partner with Data Scientists, SAs, Sales, Business Development and the Generative AI Service teams to accelerate customer adoption and providing guidance on their customer engagements.- Act as a technical liaison between customers and the AWS Generative AI services teams to provide customer driven product improvement feedback.- Develop and support an AWS internal community of GenAI related subject matter experts worldwide. Create field enablement materials for the broader technical population, to help them understand how to integrate AWS GenAI solutions into customer architectures.A day in the lifeAs a GenAI SA at AWS, you'll be the Subject Matter Expert (SME) for helping customers design Generative AI solutions. You'll engage directly with customers to understand their needs, assist in implementation, and deliver briefings. Your role involves creating white papers, blogs, reference implementations, and presentations to enable customers and partners. You'll develop field enablement materials for the broader technical teams to help understand how to integrate AWS GenAI solutions into customer architectures. You drive effective feedback gathering from customers, and you distill and translate that feedback into clear business and technical requirements for product and engineering teams to review.About the team As part of the Generative AI Worldwide Specialist organization, you will work closely with other Machine Learning Architects from various geographies to enable large-scale customer use cases and drive the adoption of Amazon Web Services for GenAI services. You will interact with other Data Scientists and Solution Architects in the field, providing guidance on their customer engagements. Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 5+ years of IT development or implementation/consulting in the software or Internet industries experience- Deep understanding of generative AI, foundation models, and their applications in enterprise settings.- Knowledge of RAG techniques, vector databases, embedding models and prompt engineering.- Proven track record of delivering complex, large-scale AI/ML solutions.- Travel up to 50% may be required. ...

The Alexa Personality team is focused on advancing Alexa's emotional intelligence and social interaction capabilities.Key job responsibilitiesAs an Alexa Personality TPM, you will be at the forefront of AI innovation, shaping an assistant that fosters natural and productive interactions. You will have the opportunity to collaborate with brilliant minds in the fields of AI, ML, and LLM. Partnering with software engineers, applied scientists, designers, and quality assurance, you will work horizontally across Alexa, own mechanisms to prioritize and streamline communication and project delivery across a diverse and highly technical range of Amazon partners. Moreover, you will derive immense satisfaction from working on a product that resonates with your friends and family, one that they can relate to and eagerly anticipate using daily.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

The Amazon Luna team is leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers. As a Software Development Engineer working on the developer experience for Luna, you will get to combine your passion for gaming, AWS, and building great developer experiences. The team you will be joining is responsible for a wide variety of services, websites, and tools that leverage the latest technologies and languages including: ECS, Fargate, Lambda, CDK, Docker, React, Kotlin, TypeScript, C++, and more. The ideal candidate will have a good mix of distributed systems in AWS, web services design, and experience building client-side tools. You should also be customer-centric and have a passion to invent and simplify for our customers. As a Software Development Engineer, you will have help influence our overall strategy by refining these product features, drive the system architecture, and contribute to best practices that enable a quality product. To be successful, you need to be flexible and entrepreneurial, comfortable operating with ambiguity, data-driven, and able to develop prototypes quickly. If you have a flair for innovation and passion for solving challenging problems, we need you! BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

In Amazon Games, HR professionals can have a profound impact on any organization. When you’re building teams and products like these, you change lives. Your bold ideas are not only welcome, they’re essential. We seek a Sr. HR Business Partner to engage with our Amazon Games teams whose initiatives are often outside of Amazon's current space and whose ethos is to build teams that move fast, take risks, and revolutionize the problem space. The Sr. HR Business Partner will work with business leaders and managers on the talent strategy needed for high growth and unique business models, as well as build an environment where employees thrive at thinking big and inventing.The Sr. HR Business Partner will oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts. To be successful in this role, the Sr. HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The Sr. HR Business Partner will help business leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience.The role will collaborate closely with managers and employees to implement HR programs including talent reviews, compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies. The ability to collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage are critical success factors. High business acumen, coaching skills, excellent communication skills, and planning/project management skills are also essential. Finally, the Sr. HR Business Partner will balance competing priorities and conflicting opinions in order to facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Able to travel, as appropriate.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 7+ years of Human Resources experience, preferably in a HR generalist role- Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. ...