Irvine

Are you a scientist interested in pushing the state of the art in recommendations and ranking? Are you interested in working on novel ideas that can positively impact millions of Amazon customers? Do you wish you had access to large datasets? Are you passionate about publishing your work at conferences? Answer yes to any of these questions and you will be a great fit for our team at Amazon.Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We are building ML solutions to rank content on new shopping experiences on Amazon that inspire customers to find engaging multi-modal content (videos, images, reviews) related to their interests. Amazon’s internal surveys regularly recognize us as one of the best organizations to work for in the company, with visible high-impact work, respectful work-life balance, and continual opportunity to learn and grow.As an Applied Scientist in our team, you will be working on cutting edge ways to help customers find the right products and content on their shopping journey. You will develop novel algorithms in areas such as deep learning and reinforcement learning while building scalable industrial systems. As a member of a team of talented engineers and ML scientists, you will have a unique opportunity to help design and build infrastructure that accesses terabytes of data to produce and deliver models with low latency and high reliability. We are building the next generation ML system that powers the biggest internet retailer on earth, and we hope you will join us!Key job responsibilitiesAdopt or invent new machine learning techniques in the realm of real-world ranking, recommendation and large language models.Be technically fearless and with a passion for building scalable science and engineering solutions.Serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).Work closely with stakeholders to optimize various business operationsParticipate in hiring, mentorship and leadership development.Publish results at peer-reviewed conferences/journals.Please visit https://www.amazon.science for more information.BASIC QUALIFICATIONS- PhD, or Master's degree and 3+ years of practical machine learning experience- 3+ years of building models for business application experience- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience programming in Java, C++, Python or related language ...

How can we improve the shopping experience on Amazon.com by tailoring what we display on our pages based on customer interests and preferences? How do we use generative models to help us innovate in different ways to enhance the shopping experience? How do we generate personalized content that helps customers shop at scale? Our team's stated missions is to "grow each customer’s relationship with Amazon by leveraging our deep understanding of them to provide relevant and timely product, program, and content recommendations." Recommendations at Amazon is a way to help customers discover products. Our team strives to better understand how customers shop on Amazon (and elsewhere) and build models that streamline customers' shopping experiences by showing the right products at the right time. Understanding the complexities of customers' shopping needs and helping them explore the depth and breadth of Amazon's catalog is a challenge we take on every day. Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art models that help customers shop on Amazon. You will ask research questions about customer behavior, design state-of-the-art models that help customers shop, and deploy these models to production. You will participate in the Amazon ML community and mentor Applied Scientists and software development engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers and the retail business. We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience in a wide breadth of modeling approaches and applications ...

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges.What You’ll DoAs a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations in California. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and finance. The successful Candidate will help analyze problems, action insights, deliver recommendations, and drive change both internally and externally.Senior BCs are responsible for the following key activities:- Supporting owners as they launch, ramp, and flex their businesses seasonally to meet customer demand across the network; interviewing candidates to join the DSP program- Guiding owners as they manage an array of financial and operational issues, build scalable, quality processes to deliver consistent business results, and navigate frequent program changes- Facilitating regular business reviews to discuss overall performance and new opportunities as well as to provide benchmarking data and insights.- Driving continued DSP engagement with the program including supporting local events with DSPs and regional stakeholders- Identifying DSP program and workflow inefficiencies and implementing improvements at the network level to improve the DSP owner experienceKey job responsibilitiesRole Responsibilities- Work both strategically and tactically.- Use expertise and business judgment to determine the right priorities, inform account management activities, and design long-term solutions- Define strategy in ambiguous environments, influence and negotiate priorities with other teams, and determine where to simplify or extend solutions for the best outcome- Handle complex issues and escalations including diving deep and knowing how and when to escalate effectively- Work collaboratively in a cross-functional environment with various stakeholders- Strong interpersonal skills and experience managing and developing relationships- Excellent verbal, written, and presentation skills, particularly in delivering constructive feedback and working through complex issues- Travel (2-3 days a week); the role is based out of our Irvine, CA Hub location, but this individual will travel regularly to delivery stations to support the portfolio of DSPs in marketsAbout Amazon LogisticsAt Amazon Logistics (AMZL), our goal is to provide customers with an incredible package delivery experience through the last mile of the order. To achieve this goal, we partner with a network of small independent delivery businesses (Delivery Service Providers) to deliver customer orders. Utilizing continuous improvement initiatives and creative thinking, our Delivery Station teams ensure that millions of packages reach their final destination as efficiently as possible.BASIC QUALIFICATIONS- 5+ years of account or relationship management, small business logistics, or retail/vendor/supplier management experience- Bachelor's degree ...

The Amazon Key In-Garage Delivery team is inventing and implementing pioneering initiatives for secure delivery of products and services. We are focused on enhancing our customers’ experience through next generation technologies, and are seeking an exceptional, entrepreneurial Senior Product Manager-Tech with a technical background to help drive this mission.As a Senior Product Manager-Tech, you will help build a product roadmap and a coherent customer experience across an array of applications that will continue to redefine how people manage secure delivery in their life. You will work closely with software and hardware engineering teams, program managers, user experience designers, marketing managers, and with other internal Amazon product stakeholders across the company, as well as with Key’s external network of strategic partners. This role is a great fit for someone who thrives in a dynamic environment, and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. We’re looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while making history.It is still Day 1 at Amazon, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for smart home combined with an established track record delivering break-out software experiences.A day in the lifeLead end-to-end Amazon Key In-Garage Delivery customer experience product roadmap and execution planDefine the long-term strategy and vision for customers using secure deliveryWork with technical and non-technical stakeholders to understand and improve product capabilitiesAnalyze customer feedback and usage metrics to identify pain points and feature improvement opportunitiesBuild innovative concepts and successfully champion them through senior management and other teamsDrive requirement definition and customer experience designDefine and own the business metrics and KPIs for our products and servicesPartner across the Amazon ecosystem to understand their customer needs and influence adoption of new servicesAbout the teamAn exclusive Prime benefit, Amazon Key In-Garage Delivery securely delivers packages inside a customer's garage for added protection when a they are away. We've completed over 60MM in-garage deliveries worldwide and counting! Amazon Key serves as the connective tissue between Smart Home/Devices, Logistics, Operations, and Retail/Shopping. We are a team of inventors and disruptors, and we index highly on ownership, bias for action, think big, and deliver results.About the teamAn exclusive Prime benefit, Amazon Key In-Garage Delivery securely delivers packages inside a customer's garage for added protection when a they are away. We've completed over 60MM in-garage deliveries worldwide and counting! Amazon Key serves as the connective tissue between Smart Home/Devices, Logistics, Operations, and Retail/Shopping. We are a team of inventors and disruptors, and we index highly on ownership, bias for action, think big, and deliver results.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Bachelor's degree ...

Do you want to create the next generation of personalized shopping recommendations? In this role, you will lead the charter to surface contextual and relevant shoppable media to customers across the Amazon store. Amazon strives to be the Earth’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We are looking for people to help us build the future.As a Senior Technical Product Manager, you will be responsible for defining the 3-5 year strategic vision for the creation of new personalized recommendation experiences at scale. You will build and execute a roadmap with industry leading solutions that enables Amazon's Recommenders to surprise and delight our customers. This is an opportunity to be part of a ‘greenfield’ effort and innovate in a space that is poised to grow exponentially over the next few years.Key job responsibilities- Define vision, develop roadmap and drive execution of new recommendation models and customer experiences- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application- Manage prioritization and trade-offs among customer experience, performance and operational support load- Work closely with engineering, design, applied science, and program management in an agile environment to deliver products to customers- Drive product roadmap creation including working with operations, executive team, and other team members- Proactively identify and resolve strategic issues to help the team meet strategic, financial, and technical goals- Interface and partner with all levels of the Amazon businesses.- Establish standards/best practices to raise the bar on product management across the organization. - Build consensus across a cross functional team and partnering effectively with other leaders in the design/development/roll-out of new products.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

RBKS is seeking an experienced Senior Program Manager to join their accounting and integration team. This is a high-visibility, strategic role responsible for supporting new product launches and expansion efforts. This role requires a self-motivated, analytically-minded leader with strong oral and written communication skills. The ideal candidate thrives in a fast-paced, global environment and has a passion for delivering world-class financial solutions. This role will work closely with the accounting operations teams, tax, treasury, and others and represent the accounting organization to various stakeholders. This role will support highly impactful, cross functional, multi-year projects that have high visibility with leadership in the Finance and Operations organizations.Key job responsibilities• Own and manage full project lifecycles - from planning to requirements gathering to UAT to project close-out• Lead automation initiatives to streamline financial processes and improve accuracy• Support the continuous integration of the RBKS business by ensuring controlled, materially correct financial processes• Partner cross-functionally as a valued consultant to stakeholders across the organization• Make empowered, impactful decisions to drive project completionSuccessful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Financial Systems.About the teamWhy Amazon? Amazon's Devices and Services division is at the forefront of innovative home technologies. As the Senior Program Manager, you will play a critical role in supporting the growth and success of this pioneering product line. You'll have the opportunity to leverage your financial expertise, develop new skills, and collaborate with diverse, talented teams. Amazon offers competitive compensation, comprehensive benefits, and the chance to make a real impact on the future of home access.If you're ready to accelerate your career with an industry-leading technology company, we encourage you to apply today.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements ...

We’re hiring a Senior Software Development Engineer to help shape and drive Monitoring & Detection engineering efforts as part of the incident response program for the worldwide Amazon retail websites.We are re-imagining incident management & response for Amazon’s retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It’s time to change that.As a Senior Software Development Engineer on our team, you will play a pivotal role in the design and implementation of a strategic platform for the central incident response team. When Amazon is under duress, every single minute matters, and your technical contributions will have a direct impact on the decisions made by Amazon executives and the teams that rely on our centralized control centers and outage management capabilities.You will be required to dive deep into the intricacies of post-incident analysis, uncovering what went wrong, identifying opportunities for improvement, and ensuring that blind spots are addressed in the future. Amazon incidents are inherently complex, fast-paced, and highly nuanced, presenting a unique and challenging environment for technical problem-solving. Key job responsibilitiesAs an Sr.SDE on our team, you will play a crucial role in defining, building, and integrating key performance indicators for various services into our platform. This will require you to navigate the complex architectural landscape of Amazon and work collaboratively with service owners across the organization.Your technical expertise and insightful architectural design instincts will be instrumental in developing simple, elegant, and scalable solutions that can support the monitoring of thousands of unique services. You will be expected to take initiative and thrive in a relatively unstructured environment, leveraging your problem-solving skills to deliver innovative technical solutions.A deep passion for understanding the retail business and providing real-time visibility into Amazon's operational health will be a key requirement for this role. You will need to enjoy working within the Amazon ecosystem, collaborating with sister teams and retail experience owners, and building foundational solutions that will empower the central response team.Mentoring and supporting junior engineers will be a crucial aspect of your role, as you work to foster a culture of continuous learning and improvement within the team.Maintaining a deep understanding of the broader incident management ecosystem and its interdependencies will be essential. A day in the lifeThe challenges you will face will not be easy. The sheer scale of Amazon's operations and the semi-connected nature of its systems will present unique technical problems that require creative problem-solving and persistence. However, these are the types of big challenges that will have a substantial impact on the Central Reliability and Response organization, contributing to its ongoing efforts to improve operational resilience and responsiveness.By embracing these challenges and leveraging your technical expertise, you will play a vital role in enhancing the monitoring capabilities that are crucial for safeguarding the seamless operation of Amazon's retail experiences. About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-10 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

We're hiring a Software Development Engineer II to contribute to our Monitoring & Detection engineering efforts as part of the incident response program for Amazon's worldwide retail websites. As we reimagine incident management and response for Amazon's rapidly evolving retail operations, we need skilled engineers to help us keep pace. In this role, you will play an important part in developing and implementing key components of our strategic platform for the central incident response team. Your work will directly impact the decisions made by Amazon teams during critical incidents, where every minute counts. You'll collaborate with senior team members to analyze post-incident data, identify improvement opportunities, and address potential blind spots in our systems. This position requires a mix of technical problem-solving skills and the ability to work in a fast-paced, complex environment. While you may not lead major initiatives, you'll be deeply involved in the technical aspects of our incident management capabilities, contributing significantly to the stability and reliability of Amazon's retail platforms.Key job responsibilitiesAs a Software Development Engineer II on our team, you will play an important role in building and integrating key performance indicators for various services into our incident management platform. Working within Amazon's complex architectural landscape, you'll collaborate with service owners across the organization to develop and maintain software features for our monitoring systems. Your responsibilities will include designing scalable solutions that support the monitoring of numerous services, with guidance from senior team members to ensure alignment with long-term strategies. You'll be deeply involved in the full software development lifecycle, from scoping and design to coding, testing, deployment, and maintenance. Collaborating with stakeholders to understand business and customer value will be crucial as you work to deliver appropriate solutions. You'll contribute to documentation, participate actively in code reviews, and demonstrate operational excellence in all aspects of your work. Balancing new feature development with operational needs, you'll make effective priority trade-offs and help resolve root causes of issues. As you grow in this role, you'll have opportunities to mentor junior engineers and support new team members. This position requires a passion for understanding Amazon's retail business and providing real-time visibility into its operational health. You should be comfortable working in a dynamic environment, leveraging your problem-solving skills to tackle complex challenges, and collaborating across the Amazon ecosystem.A day in the lifeA day in the life of a Software Development Engineer II on our team is filled with the challenge of navigating Amazon's complex, semi-connected systems. The scale of the company's operations presents unique technical problems that require creative problem-solving and persistence. One moment, you might be collaborating with service owners to design a scalable monitoring solution for a critical service. The next, you could be diving deep into post-incident analysis, uncovering root causes and identifying areas for improvement. Throughout the day, you'll work closely with your teammates, contributing to code reviews, documenting systems, and mentoring junior engineers. While the challenges may not be easy, you'll find immense satisfaction in knowing that your efforts directly contribute to enhancing the monitoring capabilities that are crucial for safeguarding the seamless operation of Amazon's retail experiences. By embracing these complexities and leveraging your technical expertise, you'll play a vital role in the central reliability and response efforts, helping to improve Amazon's operational resilience and responsiveness.About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-10 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS3+ years of non-internship professional software development experience2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience programming with at least one software programming language ...

Amazon's Artificial General Intelligence (AGI) Team mission is to build the world’s best Artificial General Intelligence that will enable every Amazon business to deliver more value to its customers and benefits humanity. AGI foundational models and services can be used across all businesses at Amazon. AGI Personal Grounding Services org is responsible for growing our customer understanding and personalization for any Amazon product and conversational assistant.We are looking for Software Development Engineers to join the Event Timeline team in AGI Personal Grounding Services org.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Amazon Luna team is leveraging the power of the cloud to enable customers to stream AAA games on their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers.As a Software Development Engineer working on the core streaming infrastructure for Luna, you will get to combine your passion for gaming, AWS, and building scalable tech for the next generation of cloud gaming.We value diversity of backgrounds as we believe writing software is a learning process and that innovation is driven by learners, not knowers. We're often breaking new ground as we work with low-level details of the Windows and Linux operating systems, Wine, and Proton. Much of our work involves convincing various stack components to perform tasks that they weren't originally designed for.We are looking for an SDE that is excited to learn and build the next generations of our service. The successful candidate should be able to thrive in all phases of software development and be adaptable to work with a variety of technologies and development environments. About the teamAbout the teamThe Luna initiative is a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are a true owner - you are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product.You will be part of the unique and gifted Amazon Luna team working on delivering exciting and innovative products and features to consumers. The Luna team is a multidisciplinary group of engineers, scientists, product managers and business people engaged in a fast-paced mission to deliver these products and features. The team faces a challenging task of balancing cost, schedule, technical invention, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership and meticulousness. You should also be comfortable collaborating regularly with colleagues across many of Amazon’s current businesses and services.The Luna initiative is a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are a true owner - you are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product. You will own distribution of Luna on Amazon devices and, Third party devices in addition to overall management of Luna Beta programs.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Production experience with C and C++ programming languages. ...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a QAE , you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and have good communication, collaboration, analytical, and problem solving skills.Our QA Engineers are not pure black box testers; they test at the appropriate level and are able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools. QA Engineers work with Software Development Engineers, and Business Owners to understand technical implementation of features. QA Engineers will also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process.Key job responsibilitiesKey job responsibilities-Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.- Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and stability testing- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.- Proficient in scripting and collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.A day in the lifeA day in the lifeJoin us for a challenging role where you'll handle release tasks, automation, bug triage, and test strategies daily. Enjoy the journey while directly impacting both consumers and the program's quality. Let's make a difference together!About the teamWant to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makersBASIC QUALIFICATIONS- 5+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience in quality assurance engineering ...

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for businesses and customersWe are seeking a motivated and multi-talented Sr Product Manager - Tech to lead the pilot, launch and scaling of a new product/business line within Amazon Key. This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and build 0-1 products with P&L ownership.Key job responsibilities - Lead the definition, design, development and launch of products that delight customers - Lead the development of the product strategy and vision supported by internal and external analysis - Create buy-in for the product vision both internally and with key external partners - Define creative, high quality, simple product roadmaps based on product strategy and vision - Work closely and collaboratively with design and product teams from partner organizations - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load - Work closely with hardware and software engineering teams to deliver features to market - Launch products to market by working with Marketing, public relations team, Sales, Finance and Operation teams - Build and manage the P&L for the business lineProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Global Procurement Organization is seeking an experienced Sr. Program Manager to plan and execute on our vision of a digitally integrated and automated Indirect Supply Chain. This role will take responsibility for orchestrating communication, leading stakeholders and engineering teams through project inception, discovery and planning, driving cross-org alignment, scheduling projects, removing roadblocks, executing and delivering projects, working directly with engineering to deliver on roadmap objectives, and matching the needs of customers and stakeholders with the solutions and resources needed to deliver business value.Given the breadth of the technology solutions we develop and integrate, this role will require coordination across internal and external Amazon teams as well as third party vendors. You’ll work with customers, partners, and business stakeholders to align prioritized features with engineering solutions that deliver the most value and customer satisfaction. You will partner with Product Management and Engineering to define new capabilities and solutions through expertly crafted narratives, business requirements and product specifications, while driving clarity for business partners and engineers alike.The successful Sr. Program Manager candidate will have progressive career experience in Project Management and Program Management roles, operating in both traditional program management (PMBOK) environments and Agile (Scrum/SAFe) environments. The ideal candidate will have 8+ years experience managing multi-phase software development programs, and demonstrate the ability to engage with technical teams on software technology topics with some degree of familiarity.Successful applicants will have experience developing functional and non-functional requirements, reviewing technical specifications, facilitating business and technical meetings, partnering with resources outside of the team to get things done, scheduling and pivoting project plans, communicating status, resolving risks, removing barriers, leading cross-functional teams, and communicating to a large number of stakeholders. Candidates must demonstrate experience managing complex programs and interrelated projects across multiple engineering and stakeholder groups. This role will be expected to communicate effectively to all levels within the company, both in writing and in meetings. The candidate should thrive in a fast paced environment, deals well with ambiguity, develops and builds clarity, and is willing to roll up their sleeves to dig into any project or problem. The candidate will exercise high standards for themselves and everyone they work with, and constantly looking around corners to prevent short sighted solutions and decisions. We are looking for proven ability to work closely with the engineering team, and someone who is excited to take on new, ambiguous projects that rely on the candidate's ability to generate clarity, solutions and a path to successful outcomes. MAIN RESPONSIBILITIES: - Support multiple business groups within the Global Procurement Organization's Technology Team (GPT), converting requests into well-formed projects, features and deliverables to support multi-national operations.- Orchestrate the creation and organizational adoption of automated systems and metrics to support the organization in meeting its strategic business objectives through technology enablement.- Plan, document and evangelize program scope, success criteria and adoption while driving program outcomes that meet business strategy and goals.- Apply a structured change management approach and program management methodology to effectively meet customer needs.- Operate as a single-threaded-leader of the projects within the assigned program portfolio, taking responsibility for creatively delivering results through partnerships, engineering and process improvements.KEY PERFORMANCE INDICATORS: - Earn the trust of key stakeholders both inside and outside of the department - Manage intake requests for features and projects, responding to requestors and managing expectations - Become a subject matter expert in the user systems and processes within assigned programs. - Champion standards and process improvements - Create and manage metrics that track adoption, and utilization of systems and features, using KPI's to measure and drive successful goal completion - Speak the language of business; speak the language of engineering; think the discipline of program management - Write clear and high quality documents that raise the bar for Amazonian Doc Writing, demonstrating collaborative leadership, championing stakeholder alignment and bias for action. TRAVEL REQUIREMENT: 20-30% Key job responsibilities- Customer Intake review and response - customers submit requests to digitally solve business problems, automate KPI's, build applications, add feature enhancements, etc.- Solutions Assessment - match customer needs with multiple possible solutions that may include non-tech processes, buying & integrating software, leveraging existing Amazon systems or building new systems.- Requirements Management - Reviewing business requirements and decomposing them into work-breakdown-structure, including Epics, Features, User Stories, System Stories and how to organize them into a project schedule while tracking key risks and decisions.- Driving Alignment - Orchestrating between customers, Product Managers, other Program Managers and Software Development Managers to translate business requirements into resource-committed project schedules and delivery plans.- Writing documents to propose solutions, solicit feedback, align stakeholders, drive decisions and foster both change and acceleration of delivered customer value.- Identifying and/or developing both business and systems metrics to drive transparency and measurable positive change.- Appropriately challenging or pushing back on customers, engineers, product managers, and peers when noticing that the status-quo is insufficient or that desired goals will not be met.About the teamThe Global Procurement Technology (GPT) team drives the mission to leverage existing technology and build new digital solutions that digitalize, scale and advance worldwide procurement business capabilities for the indirect supply chain at Amazon. We presently develop and support over 20 software products, with more underway, which serve worldwide Amazon business teams and third-party suppliers. Our technology solutions and ever-evolving digital strategy have gained the attention of pan-Amazon business and technology teams. We strive to design solutions globally, deliver locally, and attract customers through results.Our technology teams operate primarily out of 5 global hubs: Irvine CA, Bellevue/Seattle WA, Arlington VA, Luxembourg and Hyderabad India.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- 5+ years of working cross functionally with tech teams experience- Bachelor's degree- Hold a current certification in either traditional program management from PMI (PMP) or a reputable Agile Software Development certification (CSM, ICS/ICP, PSM, SAFe POPM, APMG) ...

As we launch new technologies that drive future customer experiences, the Core Device Software team is looking for a highly motivated and customer-focused Sr. Solutions Architect experienced with React Native. You will be a trusted partner to application developers and others in the application development community, advising them on how to build world-class solutions and experiences. You will engage with partners to understand their product and business drivers, assess their product and technology needs, and design performant, reliable, and cost-effective architectures. You will work closely with our engineering teams to share first-hand feedback from developers, helping drive improvements and innovation. As we grow continue to grow developer community, you will capture and share our best practices, generate technical content, and evangelize our solutions. This position requires technical expertise, the ability to effectively communicate and evangelize, and a relentless commitment to long-term customer outcomes.Key job responsibilities- Quickly understand technical architectures to identify how our solutions can deliver for our developers- Build proof of concept solutions to guide and shape the developer and customer journey- Build reference architecture, frameworks, and toolkits to drive adoption at scale- Develop unique, compelling, and exciting presentations and demonstrations of new Amazon technologies- Deliver persuasive, passionate, high impact, high quality presentations to senior decision makers- Document best practices and create development resources that can be used by developers- Assist with complex challenges.About the teamAmazon Devices and Services is an inventive research and development organization that designs, engineers, and builds high-profile consumer electronic devices and solutions. We deliver delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical. Device OS is a global team in Amazon Devices and Services that is responsible for developing critical software and technologies that powers many Amazon and third-party devices. BASIC QUALIFICATIONS- Bachelor's degree in engineering, computer science, or a related technical discipline (or comparable industry experience)- 8+ years of experience in design and development of device, mobile, or user interface solutions- 2+ years of customer-facing roles, evangelizing technologies and building/maintaining developer relations- Experience with React Native and other development languages or frameworks- Excellent verbal and written communication skills ...

We are seeking an experienced and entrepreneurial Senior Product Manager-Technical to lead key Monetization initiatives for Amazon Alexa which is the world’s best AI-powered digital personal assistant. This product leader should have a successful track record of leading product initiatives from concept to successful launch leading to significant growth of product and business. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. Experience in the following domains is preferred: e-commerce, online advertising, search, AI powered personal assistants, and related areas.As Senior Product Manager-Technical for Alexa Monetization, you will drive product strategy, product definition, design, launch, and go-to-market for mission critical initiatives for Alexa Monetization. You will collaborate with engineering, business and partner teams to develop and launch new product initiatives, and maintain ownership over the course of a product life-cycle. Your work will impact hundreds of millions of customers world-wide and drive significant growth for Alexa.Key job responsibilitiesDrive the development of product strategy for Alexa Monetization. Create buy-in for the plan across the Alexa organization and partner teams in Amazon.Create product roadmaps for the key areas you are leading.Establish metrics and key performance indicators for success.Develop detailed business requirements, user stories, and product specifications.Partner with engineering and partner teams to drive product launch and business growth. About the teamAlexa Monetization / Alexa Ads team is responsible for leading advertising powered monetization of Alexa, which is the world's best AI-powered digital powered personal assistantBASIC QUALIFICATIONS- 5+ years of technical product or program management experience- Bachelor's degree ...

We are seeking an experienced and entrepreneurial Principal Product Manager-Technical to lead key Monetization initiatives for Amazon Alexa which is the world’s best AI-powered digital personal assistant. This product leader should have a successful track record of leading product initiatives from concept to successful launch leading to significant growth of product and business. The ideal candidate is a self-starter with excellent product management skills, a strategic thinker, and a strong communicator with excellent cross-org collaboration skills. Experience in the following domains is preferred: e-commerce, online advertising, search, AI powered personal assistants, and related areas.As Principal Product Manager-Technical for Alexa Monetization, you will drive product strategy, product definition, design, launch, and go-to-market for mission critical initiatives for Alexa Monetization. You will collaborate with engineering, business and partner teams to develop and launch new product initiatives, and maintain ownership over the course of a product life-cycle. Your work will impact hundreds of millions of customers world-wide and drive significant growth for Alexa.Key job responsibilitiesDrive the development of product strategy for Alexa Monetization. Create buy-in for the plan across the Alexa organization and partner teams in Amazon.Create product roadmaps for the key areas you are leading.Establish metrics and key performance indicators for success.Develop detailed business requirements, user stories, and product specifications.Partner with engineering and partner teams to drive product launch and business growth. About the teamAlexa Monetization / Alexa Ads team is responsible for leading advertising powered monetization of Alexa, which is the world's best AI-powered digital powered personal assistantBASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- 7+ years of technical product or program management experience- Experience working with and influencing senior level stakeholders- Experience owning feature delivery and tradeoffs of a product ...

The Global Procurement Technology Team is inventing new approaches to take hands-off-the-wheel in the most complex areas of indirect supply chain management. If you are looking for complex problems to solve that spans across multiple teams and organizations, this is the position for you!BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...