Applied Scientist, Personalization

Are you a scientist interested in pushing the state of the art in recommendations and ranking? Are you interested in working on novel ideas that can positively impact millions of Amazon customers? Do you wish you had access to large datasets? Are you passionate about publishing your work at conferences? Answer yes to any of these questions and you will be a great fit for our team at Amazon.Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We are building ML solutions to rank content on new shopping experiences on Amazon that inspire customers to find engaging multi-modal content (videos, images, reviews) related to their interests. Amazon’s internal surveys regularly recognize us as one of the best organizations to work for in the company, with visible high-impact work, respectful work-life balance, and continual opportunity to learn and grow.As an Applied Scientist in our team, you will be working on cutting edge ways to help customers find the right products and content on their shopping journey. You will develop novel algorithms in areas such as deep learning and reinforcement learning while building scalable industrial systems. As a member of a team of talented engineers and ML scientists, you will have a unique opportunity to help design and build infrastructure that accesses terabytes of data to produce and deliver models with low latency and high reliability. We are building the next generation ML system that powers the biggest internet retailer on earth, and we hope you will join us!Key job responsibilitiesAdopt or invent new machine learning techniques in the realm of real-world ranking, recommendation and large language models.Be technically fearless and with a passion for building scalable science and engineering solutions.Serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).Work closely with stakeholders to optimize various business operationsParticipate in hiring, mentorship and leadership development.Publish results at peer-reviewed conferences/journals.Please visit https://www.amazon.science for more information.BASIC QUALIFICATIONS- PhD, or Master's degree and 3+ years of practical machine learning experience- 3+ years of building models for business application experience- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience programming in Java, C++, Python or related language ...

Business Development Manager, Training & Certification, AMERICAS

To meet the growing demand for AWS Cloud and Gen-AI Training across the Americas region, we need exceptionally talented, bright, and driven people. If you have a passion for learning, can communicate highly technical concepts to audiences at different stages in the AWS journey, and have a proven track record in consultative selling to senior business executives, we'd like to speak with you.This role requires the ability to effectively position training and enablement solutions that will help our enterprise customers achieve their digital transformation goals on AWS. You will work closely with C-suite and other senior decision-makers to understand their training requirements, develop tailored proposals, and drive the successful delivery of these programs.Successful candidates will have a strong background in solution selling and business development, with expertise in:- Consultative selling to senior-level stakeholders across various industries- Conducting training needs assessments and crafting comprehensive training plans- Presenting technical cloud and AI training solutions in a compelling, business-aligned manner- Managing the full sales cycle, from lead generation to client satisfactionThis is a highly visible position with significant customer impact. You will be responsible for driving training adoption, increasing cloud consumption, and accelerating our customers' journey to the cloud and generative AI. This is your chance to work as a Business Development Manager in our Training & Certification team covering the Americas (Canada, North America, Latin America & PubSec). Key job responsibilities• Develop training leads and manage them to closure• Work closely with Sales and Partner teams to provide comprehensive training proposals for customers and partners• Become proficient in AWS Training legal terms and conditions to execute detailed training Statements of Work (SOWs)• Work closely with clients to determine their training requirements and build tailored training proposals/plans to accelerate AWS adoption• Maintain strong relationships with customers to ensure flawless execution of training plans• Conduct Training Needs Assessments with key customers• Evangelize AWS Training & Certification at company and industry events• Build and maintain a robust pipeline of training opportunities, providing regular forecasts and business reviews to leadershipAbout the teamThe mission of the Organization is to drive the proliferation of cloud skills through customer engagement to influence AWS platform adoption. Specifically, the Organization engages customers throughout their lifecycle, from the identification of their learning needs, to the delivery of the T&C offerings, to carrying their voice and specific requirements. The Organization focuses on selling training and certifications to customers & partners, delivering training classes, enabling its resources and providing operational support across B2B and B2I customer segments. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Sales, Marketing and Global Services (SMGS)AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- 3+ years of business development, partnership management, or sourcing new business experience- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience with sales CRM tools such as Salesforce or similar software- Experience setting up and managing a sales pipeline- Experience using data and metrics to determine and drive improvements ...

Customer Practice Manager, AMER-US-CST, HCLS -Providers

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Data Engineer - Fire TV Data Science & Analytics*, FireTV

Are you excited about applying your data engineering skills in a top-tier business impacting millions of customers? Our Fire TV mission is to make watching TV effortless and fun for customers to enjoy all of their entertainment, so it becomes part of their daily habit for relaxing, being entertained, and spending time with family and friends. Fire TV is the #1 best-selling streaming media player in the U.S. Our mission is to make watching TV effortless and fun for customers. The staggering amount of data we process from multiple sources to work towards achieving our mission of requires the skills of an experienced and motivated Data Engineer. The successful candidate will work in our Data Science & Analytics team to help set new standards in data processing capability and data availability for our Device Sales & Customer Engagement business units. You’ll be working with Amazon-scale Big Data stored in a variety of locations including data lakes, Redshift clusters and cloud storage, helping us to bring in new datasets that will further inform our business decisions. You’ll do this while maintaining the highest levels of data accuracy, integrity and privacy, allowing us to explore new ways to engage and delight our customers and continue our success. Your opportunities with our team will include: - Working with multiple stakeholders and a variety of tools across Amazon to apply best-practice processing for very large volumes of data - Administering our AWS-based infrastructure - Analyzing, improving and maintaining the performance of our data infrastructure - Designing and implementing solutions to ensure compliance with the latest privacy laws & regulations - Developing custom tools to enhance regular workflows for analysts, BIEs, Data Scientists and managers - Defining and enforcing stringent data quality standardsBASIC QUALIFICATIONS- 5+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience mentoring team members on best practices ...

Data Engineer , Global Procurement Technology

Amazon's Global Procurement Organization manages indirect supply chain for World Wide Operations and Delivery Services. We work with massive amounts of data and leverage them for advanced analytics and applications.If you want to work with data at a very large scale, and you want to collaborate closely with Data Scientists, and Software Teams to build solutions simplifying the complexity of Amazon supply chain, you belong here with us!We are seeking a Data Engineer who is customer focused, relentless and driven to help us build out a new initiatives. You will collaborate closely with product managers, developers, data scientists and leaders across the org. To be successful in this role, you should have broad skills in database design, be comfortable dealing with large and complex data sets, modeling and designing a strong data warehouse and building self-service data platforms for stakeholders to utilize the data we manage.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience working on and delivering end to end projects independently- Experience in at least one modern scripting or programming language, such as Python, Java, Scala, or NodeJS- Experience with SQL- Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent ...

iOS Software Development Engineer, Ring

We are looking for an experienced iOS Engineer to join our team at Ring working on cross-team mobile initiatives to improve both the customer and engineer day-to-day experience.The successful candidate will be comfortable operating in an ambiguous space with strong technical ability, project management skills, and background in building solutions from the ground up. You must be able to think and act both strategically and tactically. You should be innovative, have effective engineering leadership and communication skills, and be team oriented. You must excel in navigating cross-team efforts in a variety of modern mobile technologies and be adept at delivering highly scalable, simple solutions that our customers will love.Key job responsibilitiesRing is looking for an iOS Engineer to join our application team.You will:- Design and build applications for the iOS platform- Develop with the performance, quality, and responsiveness of in mind - Collaborate with a cross-functional agile team to create, and ship new features- Evaluate application issues and fix bugs- Help maintain code quality, organization, and automatizationBASIC QUALIFICATIONS- 3+ years of Apple platform development experience- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Principal Applied Scientist (Generative AI), Personalization

How can we improve the shopping experience on Amazon.com by tailoring what we display on our pages based on customer interests and preferences? How do we use generative models to help us innovate in different ways to enhance the shopping experience? How do we generate personalized content that helps customers shop at scale? Our team's stated missions is to "grow each customer’s relationship with Amazon by leveraging our deep understanding of them to provide relevant and timely product, program, and content recommendations." Recommendations at Amazon is a way to help customers discover products. Our team strives to better understand how customers shop on Amazon (and elsewhere) and build models that streamline customers' shopping experiences by showing the right products at the right time. Understanding the complexities of customers' shopping needs and helping them explore the depth and breadth of Amazon's catalog is a challenge we take on every day. Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art models that help customers shop on Amazon. You will ask research questions about customer behavior, design state-of-the-art models that help customers shop, and deploy these models to production. You will participate in the Amazon ML community and mentor Applied Scientists and software development engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers and the retail business. We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience in a wide breadth of modeling approaches and applications ...

Principal Applied Scientist, Campaign Measurement & Optimization

The Campaign Measurement & Optimization (CMO) organization is looking for a Principal Research Scientist interested in solving one of the most challenging business problems in marketing measurement, a thought leader with deep expertise in modeling, and scaling measurement science. Working with our team of data scientists, applied scientists, research scientists, and economists, this leader will help redefine marketing measurement at Amazon and its subsidiaries.The Campaign Measurement & Optimization (CMO) organization’s mission is to be the most trusted source of measurement science solutions to drive marketing investment decisions across Amazon. The CMO team provides incrementality and efficiency measurement services to the marketing stakeholders across Amazon’s lines of business, including Stores, Prime Video, Amazon Devices, Alexa, Amazon Business, Amazon Music, Amazon Fresh, as well as subsidiaries including Audible, Ring, Whole Foods, and more. CMO applies industry leading deep learning based causal inference models to measure omni-channel effectiveness of marketing campaigns from these businesses worldwide. The impact and influence of the organization is tremendous, helping optimize spend decisions on a scale that exceeds many countries’ GDP. Our outputs shape Amazon product and marketing teams’ decisions and therefore how Amazon customers see, use, and value their experience with Amazon.This is a high-impact role with opportunities to develop systems and analyze marketing effectiveness that contributes billions of dollars to the business. As a lead research scientist in the team, you will be responsible for designing and developing cutting edge measurement and optimization models, while collaborating with businesses, marketers, and software teams to solve key challenges facing the teams. Such challenges include measuring the incremental impact of multi-channel marketing portfolios, developing Deep Learning models for estimating the impact on sparse customer actions, and scaling measurement solutions for WW marketplaces. Unlike many companies who buy existing off-the-shelf marketing measurement systems, we are responsible for studying, designing, and building systems to serve Amazon’s suite of businesses. Our team members have an opportunity to be on the forefront of marketing measurement thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists, economists and software developers in the business.In this role, you will be a technical leader in Marketing science research with significant scope, impact, and high visibility. You will champion cutting edge ML models using the latest in Deep Learning, and Transformers. You will lead strategic measurement science initiatives in CMO and across various marketing teams, scaling experimentation and measurement science models, real-time inference, and cross-channel orchestration. As a successful scientist, you are an analytical problem solver who enjoys diving into data, leads development of new frameworks, is excited about investigations and algorithms, and can credibly interface between technical teams and business stakeholders. You are an expert in employing deep learning models to solve business problems, preferably in causal inference. You are a hands-on innovator who can contribute to advancing Marketing measurement technology in a B2C and B2B environment, and push the limits on what’s scientifically possible with a razor sharp focus on measurable customer and business impact. You will coach and guide junior scientists to grow the team’s talent and scale the impact of your work.BASIC QUALIFICATIONS- Master's degree in Mathematics, Statistics, Machine Learning, or a related quantitative field- 7+ years of experience of designing and delivering highly efficient and effective AI/ML powered technical solutions that solve organizational business problems at scale- Expert in designing and supporting large-scale measurement and optimization systems in a production environment- Extensive experience applying theoretical models in an applied environment- Demonstrated proficiency in deep learning models, experience building production level systems for causal inference- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)- Solid doc writing skills- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience. The ideal candidate should be able to present business cases, and document models, analyses, and results to influence important decisions- Experience coaching and reviewing work of junior ML Scientists ...

Principal TPM – Embedded Software, Ring

As a Principal TPM at Ring, you will work closely with our different teams – Hardware, Firmware, Backend, App, and more - to plan and coordinate the execution and launch of product lines, while simultaneously keeping your team focused on meeting commitments. You must be capable of sorting through priorities, diving deep into details, defining processes that improve execution, championing engineering best practices, executing with agility, and succeeding in a complex environment. You will manage all system software aspects and cross-functional dependencies of product development and launch. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products that will be used every day.Key job responsibilities• Interact with Project Sponsors, Technical Program Managers and multiple Development Teams to define and deliver complex features. • Lead the effective and efficient delivery of the large, complex projects.• Maximize resources for the greater good of the organization. Identify, assess, track and mitigate issues and risks at multiple levels.• Create, maintain and disseminate project information to stakeholders.• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of engineering experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor’s degree in a technical discipline (Computer Science, Computer Engineering, Software Engineering).- 5+ years of experience with software development (SDLC) for embedded Linux platform.- 5+ years of experience with software development using RTOS.- 5+ year of experience with defining projects, collecting requirements, coordinating efforts to scope, and scheduling and deploying new feature sets. ...

Principal TPM, CRRE-ICS, Incident Command Systems

We’re hiring a Technical Program Manager (TPM) to help shape and drive Incident Command System’s engineering efforts as part of the incident response program for the worldwide Amazon retail websites.We are re-imagining incident management & response for Amazon’s retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It’s time to change that. You’ll be reporting directly into the single threaded owner for incident command systems and will be responsible for driving programs across multiple “two-pizza” teams. You’ll be directly responsible for helping curate complex user requirements and drive adoption of both greenfield and established tooling. When Amazon is under duress, every single minute matters. Your efforts will have an impact and influence on Amazon executive decisions and every single team at Amazon that interacts with our centralized control centers or outage calls. You’ll be required to dive into the depths of post incident analysis to understand what went wrong, how we can improve it for the future, and how blind spots will be covered in the future. Amazon incidents are complex, fast paced, and deeply nuanced. If you like a challenge, this is certainly an eye opening one. This will be a fascinating and critical culmination of technical deep diving, high impact judgment calls, program/product/process management, and sweeping assessments of company wide readiness for handling and managing incidents.As a TPM on this team, you will own short-term (< 1 year) and long-term (3+ year) vision for your programs, influence how the team operates and determine the most important new programs to initiate. You will define, scope and execute multiple simultaneous end-to-end programs based on data-driven analysis, collection of business/system requirements and creation of software architecture specifications. You will raise the bar for engineering excellence by assessing, improving and automating existing programs, tools, processes and operations. You will force-multiply your impact by introducing programs focused on improving monitoring/detection of customer impacting degradations and best-in-class incident management tooling to reduce effort, cost, duration of incidents.Your ability to work independently, address ambiguity, manage dependencies, communicate effectively, and dive deep into technical details is essential. Successful candidates will be able to balance think big with realism, deliver achievable software plans, while communicating progress to executive audiences. You will help refine and track the appropriate fine-grained metrics that best represent our efforts and progress to accelerate detection and remediation of customer impacting events. This role has the scope to affect Amazon’s entire ecosystem of tens of thousands of services and make a difference to both our customers and developers. Enhancing Amazon’s incident response posture creates a flywheel of improvements that include adoption of best practices across all organizations.About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-8 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS- 5+ years of technical product or program management experience- 7+ years of working directly with engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience ...

Program Manager, Cost Management, Transportation Engineering Services (TES)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Transportation Engineering Services Benchmarking team as a Program Manager.The Program Manager will play a critical role for defining process within the Transportation Execution team and benchmark the processes within the different business units globally. They will be responsible for defining Amazon values and technology with the best of lean management and six sigma to achieve excellence. The team will benchmark processes across Pre-Construction, Construction, Engineering, and Start up.Key job responsibilitiesDemonstrate high bias for action with strong ownership. Must be detail oriented but can move quickly to produce deliverables. Can deal with lack of established controls and navigate ambiguity. Effectively communicate to stakeholders and team members for KPIs and status of projects. Must have a thorough understanding of construction cost processes and areas in which savings can be realized. Demonstrate ability to analyze construction costs on site and at program level. Demonstrate the ability to pull and process large sets of data that need scrubbing to ensure the data is clean, as well as the ability to produce important metrics and guide stakeholders with data. A day in the lifeSupport Execution team meet Cost data governance and standards. Provides subject matter expertise and implements cost controls and compliance measures to ensure data fidelity and standardization. Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Construction Cost Management team works with construction managers and cross functional teams to ensure program-wide cost and data reporting compliance. The team establishes KPIs and deep dives cost trends for leadership, while identifying cost opportunities. When needed, we create tools and mechanisms to track and report on costs.BASIC QUALIFICATIONS- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field- 4+ years of construction cost management experience- 4+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- 2+ years of data visualization and reports tools experience ...

Quality Assurance Engineer II, Auto Software (Smart Vehicles)

Quality Assurance Engineers (QAEs) at Amazon test cutting edge applications and products at the user level and code level, both manually and with automated tools. Our QAEs are able to understand software components, perform manual testing, and write automated tests with scripting tools. They work with Development, Product Management, User Experience, and Customer Support groups to understand customer usage models and develop test plans and suites that approximate real-world environments. QAEs are responsible for understanding the domain and the product in detail and will write test plans, create and execute test cases, drive the test case sign-off processes, and report results.Key job responsibilitiesDrive all phases of testing: create test plans, write and execute test cases, and promote continuous improvements to the quality assurance processes for Ring automotive products. Work closely with engineers, business owners, and customer service professionals throughout the development and testing lifecycle, including the requirements gathering and design. Consult with and advise project management and development teams on technical issues related to planning, developing, implementing, and modifying testing procedures. Provide regular, detailed status report on project progress, including test cases executed, bugs discovered, and bugs fixed.BASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projects ...

Quality Assurance Engineer, Amazon

Come build the future of grocery with us! Amazon is re-inventing the way customers complete their grocery missions and we’re looking for a talented Quality Assurance Engineer to join our team. In this role, you will be the owner of software quality that is critical to drive the customer experience for grocery. Your work will influence customers at Amazon scale across some of the most well-known worldwide brands. At a high-level, a successful candidate will possess deep expertise in QA methodologies while also being motivated to innovate within role. Key job responsibilitiesDefine and execute on comprehensive test strategy for medium to large projects (with an emphasis on automated execution)Be able to dive deep on issues with strong analytical and troubleshooting skills to root causePossess expertise with at least one modern programming language such as Java, Python or C#Have a thorough understanding of the application development life-cycle, CI/CD, and testing in an agile environmentDemonstrate strong ownership and ability to work autonomously and find solutions when challenges are presentedHave experience with one or more test/bug management tools (eg. TestRail, JIRA, etc.)Having experience in testing and automating for large scale applicationsMentor other engineers as neededBASIC QUALIFICATIONS- 6+ years of quality assurance engineering experience- Experience in manual testing- Experience in automation testing- Experience as QA lead on medium to large sized projects ...

Senior Manager, Product Manager - Tech, Amazon Games Generative AI

We are seeking an experienced Senior Technical Product Manager to drive the product strategy and roadmap for implementing generative AI solutions in game development, operations, and gameplay. In this role, you will partner closely with our game development studios and operations teams to identify and develop generative AI-powered tools, pipelines and features at Amazon Games.Key job responsibilitiesResponsibilities- Define and propose products and solutions that are informed by market trends, competitive landscape, and customer feedback- Partner with game studios and live operations teams to understand and prioritize their needs, and pain points that could be addressed through generative AI solutions.- Research and evaluate the newest generative AI models and techniques, assessing their potential applications and value for games.- Develop product requirements and roadmaps for integrating generative AI into game engines, content pipelines, operations workflows, and gameplay features.- Work with cross-functional teams to drive end-to-end product execution from planning through launch- Serve as a thought leader, creating compelling narratives and communication plans for non-technical audiencesA day in the lifeAbout Amazon GamesAmazon Games applies the principles of Amazonian culture to the world of game design. We have a diverse team of talented, creative people pairing their love of making games with the unique strengths that come with being part of Amazon. Across all of our teams and locations, we are united by a common purpose: to share great gaming experiences with customers around the world. We believe in a future where everyone is a gamer and everyone can create, compete, collaborate and connect through games, and we are looking for the right people to help us build that future. With the power of Twitch and AWS at your fingertips, you will have the chance to innovate in gameplay, creativity, marketing, and technology, while working alongside some of the smartest and most creative minds in the industry.BASIC QUALIFICATIONS- 8+ years of experience in technical product management, with a focus on gaming or other creative software products- Technical expertise in areas such as machine learning, computer graphics, game engines, and content pipelines- Experience with end to end product delivery, from idea creation/definition through launch- Strong strategic thinking and vision-setting capabilities- Superior written and verbal communication skills- Due to the nature of the role, which requires interaction with other Amazon entities globally and with Amazon employees and stakeholders in other provinces in Canada, bilingual French and English is required for this position ...

Senior Mechatronics & Robotics Technician - Irvine, CA

About Maintenance at Amazon:Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. Reliability & Maintenance Engineering (RME) are the business partners that work tirelessly behind the scenes to make it all happen. We drive continuous improvement, and maintain all of the Robotics and Material Handling Equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!About the Role:As a Senior Mechatronics & Robotics Technician, you will lead service technicians on the team in the installation and repair of automated packaging and distribution equipment. You will support the Operations Maintenance team by designing solutions for difficult problems and managing projects. You will help train, and mentor service technicians and contract technicians.What Do We Offer?Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.Key job responsibilitiesResponsibilities include, but are not limited to• Promote a safe working environment by following all safety procedures• Maintain and troubleshoot all conveyor systems in the building• Lead and audit preventative maintenance procedures• Install, maintain, and troubleshoot relay logic, ladder diagrams, control components, photo-eyes, motor starters, limit switches, proximity sensors, solenoids, etc.• Create and close out work orders with data including labor hours, equipment maintenance and parts used• Maintain a positive working relationships across all of the Amazon Operations facility• Develop training plans for service technicians• Develop work plans for emergency repair of critical assets• Move up to 49lbs as well as stand and walk during shifts lasting up to 12 hours, with or without reasonable accommodationPlease note that while we strive to accommodate employees' preferences for shift assignments, due to operational requirements and scheduling constraints, we cannot guarantee a specific shift assignment.The following are typical shifts in the Senior Mechatronics & Robotics Technician role: Front Half Day Shift:Schedule: 4 days on, 3 days off. The days can be set according to your operational needs, a common pattern is working Sunday to Wednesday.Hours: Typically, this shift might start in the morning and end in the late afternoon. For a 10-hour shift, this could be 6:00 AM to 4:30 PM, with a half-hour break included.Back Half Day Shift:Schedule: 4 days on, 3 days off. Often, this shift could be Wednesday to Saturday to complement the Front Half Day Shift.Hours: Like the Front Half Day shift, this shift would also occur during daytime hours. Depending on your downtime windows, a typical schedule might be from 7:00 AM to 5:30 PM, with a half-hour break.Front Half Night Shift:Schedule: 4 days on, 3 days off. The days can be arranged as per your needs, such as Sunday to Wednesday.Hours: This shift would occur during the night. For example, it could run from 6:00 PM to 4:30 AM, with a half-hour break.Back Half Night Shift:Schedule: 4 days on, 3 days off. To complement the Front Half Night Shift, this might run from Wednesday to Saturday.Hours: Like the Front Half Night shift, this shift would take place during the night. Depending on your downtime windows, a typical schedule might be from 7:00 PM to 5:30 AM, with a half-hour break.BASIC QUALIFICATIONS- 1+ years of Microsoft Office products and applications experience- High school or equivalent diploma- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays- 4+ years of experience conducting quality predictive and preventative maintenance procedures- 4+ years of experience in the repair of material handling equipment (MHE) or automated conveyor systems and controls- 4+ years of Blueprint & Electrical Schematic knowledge- 4+ years of experience demonstrating Safety Standards- 3+ years of experience in troubleshooting and diagnostics of MHE systems ...

Senior Product Manager - Tech, Recommendations and GenAI, Personalization

Do you want to create the next generation of personalized shopping and recommendations? In this role you will lead Amazon's Recommendation's organization to define new products and user experiences. Amazon strives to be the Earth’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We are looking for people to help us build the future.As a Senior Technical Product Manager, you will be responsible for defining the 3-5 year strategic vision for the creation of new personalized recommendation experiences at scale. You will build and execute a roadmap with industry leading solutions that enables Amazon's Recommenders to surprise and delight our customers. This is an opportunity to be part of a ‘greenfield’ effort and innovate in a space that is poised to grow exponentially over the next few years.In this role, you will: - Define vision, develop roadmap and drive execution of new recommendation models and customer experiences - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage prioritization and trade-offs among customer experience, performance and operational support load - Work closely with engineering, design, applied science, and program management in an agile environment to deliver products to customers - Drive product roadmap creation including working with operations, executive team, and other team members - Proactively identify and resolve strategic issues to help the team meet strategic, financial, and technical goals - Interface and partner with all levels of the Amazon businesses. - Establish standards/best practices to raise the bar on product management across the organizationThis role requires an individual to have impeccable judgement, in differentiating between one way and two way doors. She/he should be adept at building consensus across a cross functional team and partnering effectively with other leaders in the design/development/roll-out of new products. The senior PMT will need to be flexible, adapting her/his approach to ensure schedules are reasonable and consistently delivered for our customers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Software Dev Engineer II, Luna

The Amazon Luna team is leveraging the power of the cloud to enable customers to stream AAA games on their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers.As a Software Development Engineer working on the core streaming infrastructure for Luna, you will get to combine your passion for gaming, AWS, and building scalable tech for the next generation of cloud gaming.We value diversity of backgrounds as we believe writing software is a learning process and that innovation is driven by learners, not knowers. We're often breaking new ground as we work with low-level details of the Windows and Linux operating systems, Wine, and Proton. Much of our work involves convincing various stack components to perform tasks that they weren't originally designed for.We are looking for an SDE that is excited to learn and build the next generations of our service. The successful candidate should be able to thrive in all phases of software development and be adaptable to work with a variety of technologies and development environments. About the teamThe Luna initiative is a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are a true owner - you are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be part of the unique and gifted Amazon Luna team working on delivering exciting and cutting-edge products and features to consumers. The Luna team is a multidisciplinary group of engineers, scientists, product managers and business people engaged in a fast-paced mission to deliver these products and features. The team faces a challenging task of balancing cost, schedule, technical invention, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership and meticulousness. You should also be comfortable collaborating regularly with colleagues across many of Amazon’s current businesses and services.The Luna initiative is a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are a true owner - you are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product. You will own distribution of Luna on Amazon devices and, Third party devices in addition to overall management of Luna Beta programs.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II | Personalization, Feed Ranking and Optimization Engine

We are seeking a talented and motivated Software Engineer to join our Personalization's Feed Ranking and Optimization Engine Team. In this role, you will be responsible for developing and implementing machine learning systems that recommend and rank content for Amazon's interest-based shopping experiences. Key job responsibilities* Design, develop, and maintain scalable personalization systems and algorithms* Collaborate with applied scientists and product managers to translate business requirements into technical solutions* Implement machine learning models and recommendation systems to enhance user experiences* Analyze large datasets to extract meaningful insights and patterns* Optimize existing personalization features for improved performance and accuracy* Participate in code reviews and contribute to best practices and coding standards* Monitor and troubleshoot personalization systems in production environments* Stay up-to-date with the latest trends and technologies in personalization and machine learningA day in the lifeAs an SDE in Personalization, you will design, write, test, and deploy code that millions of Amazon customers use each day. Code is typically written in Python, Java, or Scala. You will review the code of others to ensure it's efficient, maintainable, and scalable. You will work with other engineers, product managers, and scientists to discuss features, requirements, or technical challenges. You will work backwards from real customer problems where novel solutions are required. You may survey the literature for inspiration, and adapt ideas from other problem domains to deliver your projects. You will help grow other engineers around you. About the teamOur team builds machine learned ranking systems for interest-based shopping experiences. What differentiates what we do from other teams at Amazon is that we rank videos, photos, questions & answers, in addition to normal products. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II, Personalization

We are looking for a passionate, hard-working, and talented Software Development Engineer who has experience building mission critical, high volume applications that customers love. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.Key job responsibilities- You will provide technical leadership to our engineering team and work closely with engineering and product leaders to deliver solutions to our customers.- You will assist in solving ambiguous business problems by mapping them to elegant technical solutions.- You will use object-oriented concepts, algorithms and data structures to build and future-proof systems at Amazon scale.- You will design, launch, and re-architect multi-tier distributed systems with large amounts of data.- You will quickly adapt to a fast-paced development environment with bias towards simple and extensible code.- You will provide mentorship and guidance for peers on their journeys at Amazon.About the teamAmazon’s Personalization organization is an impactful, high-performing group that leverages Amazon’s expertise in machine learning, big data, and distributed systems to deliver the best shopping experiences for our customers. You may already be familiar with features such as “Customers Who Bought Also Bought” and “Recommended for You” - that's Personalization! Our team owns a foundational backend system within the Personalization ecosystem. Our team’s culture is centered on rapid prototyping, experimentation, and data-driven decision-making, as we deliver essential changes for the service we operate; ranging from new business functionality, re-architecting software components, and optimizing code. We care deeply about our customers, as well as the well-being and growth of our team members. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow. This is a track record we are proud of and will continue to uphold. We are looking for creative and innovative engineers with a similar penchant for deeply-technical problem solving and the ability to run engineering projects, mentor peers, and deliver while upholding Amazon’s leadership principles.BASIC QUALIFICATIONS- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience ...

Software Development Engineer, Corp - Global Procurement, Corp - Global Procurement

Amazon Global Procurement Organization (GPO) is seeking a Software Development Engineer to help automate Amazon's procurement.In this role, you will be working in one of the world's largest and most complex supply chain business environments. Job Responsibilities:1. Solution Design & Architecture:Design and architect end-to-end cloud-based solutions utilizing AWS services like Lambda, ECS, DynamoDB, Bedrock, SageMaker, and related technologies.Develop scalable, resilient, and secure cloud architectures for Gen AI-based solutions, ensuring optimal performance and cost-effectiveness.Lead technical discussions and collaborate with cross-functional teams to align architectural designs with business requirements.2. Pipeline Development & Integration:Build and maintain robust data pipelines and integrations for Generative AI models using AWS Bedrock.Implement CI/CD pipelines to automate deployments and manage version control for AI models and cloud infrastructure.Develop APIs and microservices to facilitate seamless interaction between Gen AI models and business applications.3. Machine Learning Support: Collaborate with data scientists and ML engineers to integrate machine learning models into cloud-based solutions.Understand and implement basic ML concepts such as model deployment, versioning, monitoring, and scaling within AWS infrastructure.Provide guidance on model training and tuning using AWS SageMaker.4. Security & Compliance:Ensure solutions adhere to AWS best practices for security, governance, and compliance (e.g., IAM, data encryption, monitoring, etc.).Conduct security assessments and implement controls to protect sensitive data, especially when working with AI models.5. Monitoring & Optimization:Set up monitoring, logging, and alerting mechanisms for AWS services and AI model performance using CloudWatch, CloudTrail, and other AWS tools.Continuously optimize cloud resources and pipelines to improve performance and reduce costs.Key job responsibilities1. Solution DesignAWS Expertise: Strong experience with AWS services such as Lambda, ECS, DynamoDB, AWS Bedrock, SageMaker, S3, API Gateway, and CloudFormation/cdk.DevOps & Automation: Hands-on experience with CI/CD pipelines, infrastructure as code (cdk), and containerization (Docker/Kubernetes).Integration Skills: Proficient in building RESTful APIs and integrating third-party services with AWS cloud solutions.Data Handling: Experience with database technologies (NoSQL & SQL), ETL processes, and data storage best practices in the cloud.2. Machine Learning & AI:Basic understanding of ML concepts such as model training, deployment, inference, and monitoring.Ability to collaborate with data scientists and integrate ML models into production environments.A day in the lifeBenefits Summary": Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!"BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...