Applied Scientist, Personalization

Are you a scientist interested in pushing the state of the art in recommendations and ranking? Are you interested in working on novel ideas that can positively impact millions of Amazon customers? Do you wish you had access to large datasets? Are you passionate about publishing your work at conferences? Answer yes to any of these questions and you will be a great fit for our team at Amazon.Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We are building ML solutions to rank content on new shopping experiences on Amazon that inspire customers to find engaging multi-modal content (videos, images, reviews) related to their interests. Amazon’s internal surveys regularly recognize us as one of the best organizations to work for in the company, with visible high-impact work, respectful work-life balance, and continual opportunity to learn and grow.As an Applied Scientist in our team, you will be working on cutting edge ways to help customers find the right products and content on their shopping journey. You will develop novel algorithms in areas such as deep learning and reinforcement learning while building scalable industrial systems. As a member of a team of talented engineers and ML scientists, you will have a unique opportunity to help design and build infrastructure that accesses terabytes of data to produce and deliver models with low latency and high reliability. We are building the next generation ML system that powers the biggest internet retailer on earth, and we hope you will join us!Key job responsibilitiesAdopt or invent new machine learning techniques in the realm of real-world ranking, recommendation and large language models.Be technically fearless and with a passion for building scalable science and engineering solutions.Serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).Work closely with stakeholders to optimize various business operationsParticipate in hiring, mentorship and leadership development.Publish results at peer-reviewed conferences/journals.Please visit https://www.amazon.science for more information.BASIC QUALIFICATIONS- PhD, or Master's degree and 3+ years of practical machine learning experience- 3+ years of building models for business application experience- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning- Experience programming in Java, C++, Python or related language ...

Customer Practice Manager, AMER-US-CST, HCLS -Providers

The Amazon Web Services Professional Services team is looking for Customer Practice Managers (CPM) who can lead customer programs that accelerate business outcomes. The CPM is a trusted advisor for our customers who can drive strategic and financial value for customers through promoting and selling transformational professional services programs. The CPM leads all aspects of business development, deal structuring, deal support and ensures delivery excellence and project closure in their assigned accounts or territories.AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.Key job responsibilities- Execution of long-term strategic customer transformation roadmaps, having a high Bias for Action to Deliver Results in ProServe and Platform bookings in the near term.- Lead business outcomes - ability to articulate accelerated customer outcomes through cloud technologies.- Develop a unified account plan and pursuit plan that aligns with AWS account team (platform sales).- Establish Executive relationships across Technology & Business groups, executive sponsorship of programs.- Establish an internal network at AWS, most notably with internal organizations critical to success: account team (#OneTeam), Partner team, Global Services organization, Finance, Legal.- Successful assumption of role of strategic advisor and expert with a deep knowledge of the cross-section of the customers’ business and the available cloud services.- Deliver on annual bookings targets with deal structure aligned with key customer goals and AWS - Professional Services business objectives- Support scale through shared learnings and mechanisms across the Professional Services sales team.About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- Bachelor's degree, or 7+ years of professional or military experience- Experience with selling consulting/professional services with recurring revenue from accounts/territory.- Business development experience including multiyear, multiple service offerings with a total contract value of +10M agreements and familiarity with compliance & security standards across the enterprise IT landscape.- Experience with CRM systems and maintaining a clear and dependable view of pursuits, progress, and pipeline conversion- Experience assessing customer marketplace circumstances, organizational readiness, and C-Level willingness to initiate conversations that lead to broader strategic transformation programs. ...

Data Center Physical Security Specialist

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. We are looking for a Data Center Security Specialist to join our expanding Data Center Operations team. Our ideal candidate is detail-oriented, innovative, and professional. They have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role may encompass oversight of contract employee deliverables and collaboration with Data Center Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our Data Centers. They will report to the Cluster Security Manager. Key job responsibilities - Interface with and assist in mobilizing vendors involved in system repairs and new security construction - Coordinate the activities of a professional contract guard force - Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed - Foster working relationships to educate data center stakeholders on false alarm reductions - Extract metrics and observe improvements by looking at and analyzing data - Verify Data Center security programs are delivered to meet defined global security standards - Develop strategies for improving electronic surveillance and access controls - Draft reports and prepare presentations on the status of physical security operations - Collaborate with managers in writing and implementing security processes and procedures - Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards - Be able to travel between local sites as needed, up to 50% of the workweekAbout the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - 1+ year of experience working in a standards-based professional work environment - 1+ year of experience collecting, analyzing, and utilizing data to drive process and system improvement, and effect quality assurance - 1+ year of experience with Microsoft Office tools ...

iOS Software Development Engineer, Ring

We are looking for an experienced iOS Engineer to join our team at Ring working on cross-team mobile initiatives to improve both the customer and engineer day-to-day experience.The successful candidate will be comfortable operating in an ambiguous space with strong technical ability, project management skills, and background in building solutions from the ground up. You must be able to think and act both strategically and tactically. You should be innovative, have effective engineering leadership and communication skills, and be team oriented. You must excel in navigating cross-team efforts in a variety of modern mobile technologies and be adept at delivering highly scalable, simple solutions that our customers will love.Key job responsibilitiesRing is looking for an iOS Engineer to join our application team.You will:- Design and build applications for the iOS platform- Develop with the performance, quality, and responsiveness of in mind - Collaborate with a cross-functional agile team to create, and ship new features- Evaluate application issues and fix bugs- Help maintain code quality, organization, and automatizationBASIC QUALIFICATIONS- 3+ years of Apple platform development experience- 3+ years of non-internship professional software development experience- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Principal Applied Scientist (Generative AI), Personalization

How can we improve the shopping experience on Amazon.com by tailoring what we display on our pages based on customer interests and preferences? How do we use generative models to help us innovate in different ways to enhance the shopping experience? How do we generate personalized content that helps customers shop at scale? Our team's stated missions is to "grow each customer’s relationship with Amazon by leveraging our deep understanding of them to provide relevant and timely product, program, and content recommendations." Recommendations at Amazon is a way to help customers discover products. Our team strives to better understand how customers shop on Amazon (and elsewhere) and build models that streamline customers' shopping experiences by showing the right products at the right time. Understanding the complexities of customers' shopping needs and helping them explore the depth and breadth of Amazon's catalog is a challenge we take on every day. Using Amazon’s large-scale computing resources, you will design and deploy state-of-the-art models that help customers shop on Amazon. You will ask research questions about customer behavior, design state-of-the-art models that help customers shop, and deploy these models to production. You will participate in the Amazon ML community and mentor Applied Scientists and software development engineers with a strong interest in and knowledge of ML and generative AI. Your work will directly benefit customers and the retail business. We are looking for a passionate, hard-working, and talented Applied Scientist who has experience developing state-of-the-art models and deploying them to production. You will have an opportunity to make an enormous impact on the design, architecture, and implementation of cutting edge products used everyday by people you know.BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience in a wide breadth of modeling approaches and applications ...

Principal Applied Scientist, Campaign Measurement & Optimization

The Campaign Measurement & Optimization (CMO) organization is looking for a Principal Research Scientist interested in solving one of the most challenging business problems in marketing measurement, a thought leader with deep expertise in modeling, and scaling measurement science. Working with our team of data scientists, applied scientists, research scientists, and economists, this leader will help redefine marketing measurement at Amazon and its subsidiaries.The Campaign Measurement & Optimization (CMO) organization’s mission is to be the most trusted source of measurement science solutions to drive marketing investment decisions across Amazon. The CMO team provides incrementality and efficiency measurement services to the marketing stakeholders across Amazon’s lines of business, including Stores, Prime Video, Amazon Devices, Alexa, Amazon Business, Amazon Music, Amazon Fresh, as well as subsidiaries including Audible, Ring, Whole Foods, and more. CMO applies industry leading deep learning based causal inference models to measure omni-channel effectiveness of marketing campaigns from these businesses worldwide. The impact and influence of the organization is tremendous, helping optimize spend decisions on a scale that exceeds many countries’ GDP. Our outputs shape Amazon product and marketing teams’ decisions and therefore how Amazon customers see, use, and value their experience with Amazon.This is a high-impact role with opportunities to develop systems and analyze marketing effectiveness that contributes billions of dollars to the business. As a lead research scientist in the team, you will be responsible for designing and developing cutting edge measurement and optimization models, while collaborating with businesses, marketers, and software teams to solve key challenges facing the teams. Such challenges include measuring the incremental impact of multi-channel marketing portfolios, developing Deep Learning models for estimating the impact on sparse customer actions, and scaling measurement solutions for WW marketplaces. Unlike many companies who buy existing off-the-shelf marketing measurement systems, we are responsible for studying, designing, and building systems to serve Amazon’s suite of businesses. Our team members have an opportunity to be on the forefront of marketing measurement thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, research scientists, economists and software developers in the business.In this role, you will be a technical leader in Marketing science research with significant scope, impact, and high visibility. You will champion cutting edge ML models using the latest in Deep Learning, and Transformers. You will lead strategic measurement science initiatives in CMO and across various marketing teams, scaling experimentation and measurement science models, real-time inference, and cross-channel orchestration. As a successful scientist, you are an analytical problem solver who enjoys diving into data, leads development of new frameworks, is excited about investigations and algorithms, and can credibly interface between technical teams and business stakeholders. You are an expert in employing deep learning models to solve business problems, preferably in causal inference. You are a hands-on innovator who can contribute to advancing Marketing measurement technology in a B2C and B2B environment, and push the limits on what’s scientifically possible with a razor sharp focus on measurable customer and business impact. You will coach and guide junior scientists to grow the team’s talent and scale the impact of your work.BASIC QUALIFICATIONS- Master's degree in Mathematics, Statistics, Machine Learning, or a related quantitative field- 7+ years of experience of designing and delivering highly efficient and effective AI/ML powered technical solutions that solve organizational business problems at scale- Expert in designing and supporting large-scale measurement and optimization systems in a production environment- Extensive experience applying theoretical models in an applied environment- Demonstrated proficiency in deep learning models, experience building production level systems for causal inference- Expert in more than one more major programming / scripting languages (Python, Scala, PySpark or similar)- Solid doc writing skills- Excellent written and verbal communication skills while addressing both technical and business people; ability to speak at a level appropriate for the audience. The ideal candidate should be able to present business cases, and document models, analyses, and results to influence important decisions- Experience coaching and reviewing work of junior ML Scientists ...

Principal TPM – Embedded Software, Ring

As a Principal TPM at Ring, you will work closely with our different teams – Hardware, Firmware, Backend, App, and more - to plan and coordinate the execution and launch of product lines, while simultaneously keeping your team focused on meeting commitments. You must be capable of sorting through priorities, diving deep into details, defining processes that improve execution, championing engineering best practices, executing with agility, and succeeding in a complex environment. You will manage all system software aspects and cross-functional dependencies of product development and launch. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products that will be used every day.Key job responsibilities• Interact with Project Sponsors, Technical Program Managers and multiple Development Teams to define and deliver complex features. • Lead the effective and efficient delivery of the large, complex projects.• Maximize resources for the greater good of the organization. Identify, assess, track and mitigate issues and risks at multiple levels.• Create, maintain and disseminate project information to stakeholders.• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of engineering experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor’s degree in a technical discipline (Computer Science, Computer Engineering, Software Engineering).- 5+ years of experience with software development (SDLC) for embedded Linux platform.- 5+ years of experience with software development using RTOS.- 5+ year of experience with defining projects, collecting requirements, coordinating efforts to scope, and scheduling and deploying new feature sets. ...

Senior Program Manager, RBKS

RBKS is seeking an experienced Senior Program Manager to join their accounting and integration team. This is a high-visibility, strategic role responsible for supporting new product launches and expansion efforts. This role requires a self-motivated, analytically-minded leader with strong oral and written communication skills. The ideal candidate thrives in a fast-paced, global environment and has a passion for delivering world-class financial solutions. This role will work closely with the accounting operations teams, tax, treasury, and others and represent the accounting organization to various stakeholders. This role will support highly impactful, cross functional, multi-year projects that have high visibility with leadership in the Finance and Operations organizations.Key job responsibilities• Own and manage full project lifecycles - from planning to requirements gathering to UAT to project close-out• Lead automation initiatives to streamline financial processes and improve accuracy• Support the continuous integration of the RBKS business by ensuring controlled, materially correct financial processes• Partner cross-functionally as a valued consultant to stakeholders across the organization• Make empowered, impactful decisions to drive project completionSuccessful candidates will have deep experience in the following three disciplines – Accounting, Program Management and Financial Systems.About the teamWhy Amazon? Amazon's Devices and Services division is at the forefront of innovative home technologies. As the Senior Program Manager, you will play a critical role in supporting the growth and success of this pioneering product line. You'll have the opportunity to leverage your financial expertise, develop new skills, and collaborate with diverse, talented teams. Amazon offers competitive compensation, comprehensive benefits, and the chance to make a real impact on the future of home access.If you're ready to accelerate your career with an industry-leading technology company, we encourage you to apply today.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Bachelor's degree- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Experience using data and metrics to determine and drive improvements ...

Senior Software Dev Engineer, Incident Command Systems

We’re hiring a Senior Software Development Engineer to help shape and drive Monitoring & Detection engineering efforts as part of the incident response program for the worldwide Amazon retail websites.We are re-imagining incident management & response for Amazon’s retail operations. Amazon is evolving faster than our incident management/response programs can keep up. It’s time to change that.As a Senior Software Development Engineer on our team, you will play a pivotal role in the design and implementation of a strategic platform for the central incident response team. When Amazon is under duress, every single minute matters, and your technical contributions will have a direct impact on the decisions made by Amazon executives and the teams that rely on our centralized control centers and outage management capabilities.You will be required to dive deep into the intricacies of post-incident analysis, uncovering what went wrong, identifying opportunities for improvement, and ensuring that blind spots are addressed in the future. Amazon incidents are inherently complex, fast-paced, and highly nuanced, presenting a unique and challenging environment for technical problem-solving. Key job responsibilitiesAs an Sr.SDE on our team, you will play a crucial role in defining, building, and integrating key performance indicators for various services into our platform. This will require you to navigate the complex architectural landscape of Amazon and work collaboratively with service owners across the organization.Your technical expertise and insightful architectural design instincts will be instrumental in developing simple, elegant, and scalable solutions that can support the monitoring of thousands of unique services. You will be expected to take initiative and thrive in a relatively unstructured environment, leveraging your problem-solving skills to deliver innovative technical solutions.A deep passion for understanding the retail business and providing real-time visibility into Amazon's operational health will be a key requirement for this role. You will need to enjoy working within the Amazon ecosystem, collaborating with sister teams and retail experience owners, and building foundational solutions that will empower the central response team.Mentoring and supporting junior engineers will be a crucial aspect of your role, as you work to foster a culture of continuous learning and improvement within the team.Maintaining a deep understanding of the broader incident management ecosystem and its interdependencies will be essential. A day in the lifeThe challenges you will face will not be easy. The sheer scale of Amazon's operations and the semi-connected nature of its systems will present unique technical problems that require creative problem-solving and persistence. However, these are the types of big challenges that will have a substantial impact on the Central Reliability and Response organization, contributing to its ongoing efforts to improve operational resilience and responsiveness.By embracing these challenges and leveraging your technical expertise, you will play a vital role in enhancing the monitoring capabilities that are crucial for safeguarding the seamless operation of Amazon's retail experiences. About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-10 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Software Dev Engineer II, Incident Command Systems

We're hiring a Software Development Engineer II to contribute to our Monitoring & Detection engineering efforts as part of the incident response program for Amazon's worldwide retail websites. As we reimagine incident management and response for Amazon's rapidly evolving retail operations, we need skilled engineers to help us keep pace. In this role, you will play an important part in developing and implementing key components of our strategic platform for the central incident response team. Your work will directly impact the decisions made by Amazon teams during critical incidents, where every minute counts. You'll collaborate with senior team members to analyze post-incident data, identify improvement opportunities, and address potential blind spots in our systems. This position requires a mix of technical problem-solving skills and the ability to work in a fast-paced, complex environment. While you may not lead major initiatives, you'll be deeply involved in the technical aspects of our incident management capabilities, contributing significantly to the stability and reliability of Amazon's retail platforms.Key job responsibilitiesAs a Software Development Engineer II on our team, you will play an important role in building and integrating key performance indicators for various services into our incident management platform. Working within Amazon's complex architectural landscape, you'll collaborate with service owners across the organization to develop and maintain software features for our monitoring systems. Your responsibilities will include designing scalable solutions that support the monitoring of numerous services, with guidance from senior team members to ensure alignment with long-term strategies. You'll be deeply involved in the full software development lifecycle, from scoping and design to coding, testing, deployment, and maintenance. Collaborating with stakeholders to understand business and customer value will be crucial as you work to deliver appropriate solutions. You'll contribute to documentation, participate actively in code reviews, and demonstrate operational excellence in all aspects of your work. Balancing new feature development with operational needs, you'll make effective priority trade-offs and help resolve root causes of issues. As you grow in this role, you'll have opportunities to mentor junior engineers and support new team members. This position requires a passion for understanding Amazon's retail business and providing real-time visibility into its operational health. You should be comfortable working in a dynamic environment, leveraging your problem-solving skills to tackle complex challenges, and collaborating across the Amazon ecosystem.A day in the lifeA day in the life of a Software Development Engineer II on our team is filled with the challenge of navigating Amazon's complex, semi-connected systems. The scale of the company's operations presents unique technical problems that require creative problem-solving and persistence. One moment, you might be collaborating with service owners to design a scalable monitoring solution for a critical service. The next, you could be diving deep into post-incident analysis, uncovering root causes and identifying areas for improvement. Throughout the day, you'll work closely with your teammates, contributing to code reviews, documenting systems, and mentoring junior engineers. While the challenges may not be easy, you'll find immense satisfaction in knowing that your efforts directly contribute to enhancing the monitoring capabilities that are crucial for safeguarding the seamless operation of Amazon's retail experiences. By embracing these complexities and leveraging your technical expertise, you'll play a vital role in the central reliability and response efforts, helping to improve Amazon's operational resilience and responsiveness.About the teamThe Incident Command Systems team at Amazon is responsible for envisioning and building programs, which consistently improve remediation times for outages. This group consists of multiple 2-pizza teams (teams of 6-10 engineers) that each own software components for monitoring, anomaly detection of website degrading issues as well as incident management software used during these outages.BASIC QUALIFICATIONS3+ years of non-internship professional software development experience2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experienceExperience programming with at least one software programming language ...

Software Dev Engineer II, Luna

The Amazon Luna team is leveraging the power of the cloud to enable customers to stream AAA games on their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers.As a Software Development Engineer working on the core streaming infrastructure for Luna, you will get to combine your passion for gaming, AWS, and building scalable tech for the next generation of cloud gaming.We value diversity of backgrounds as we believe writing software is a learning process and that innovation is driven by learners, not knowers. We're often breaking new ground as we work with low-level details of the Windows and Linux operating systems, Wine, and Proton. Much of our work involves convincing various stack components to perform tasks that they weren't originally designed for.We are looking for an SDE that is excited to learn and build the next generations of our service. The successful candidate should be able to thrive in all phases of software development and be adaptable to work with a variety of technologies and development environments. About the teamThe Luna initiative is a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are a true owner - you are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be part of the unique and gifted Amazon Luna team working on delivering exciting and cutting-edge products and features to consumers. The Luna team is a multidisciplinary group of engineers, scientists, product managers and business people engaged in a fast-paced mission to deliver these products and features. The team faces a challenging task of balancing cost, schedule, technical invention, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership and meticulousness. You should also be comfortable collaborating regularly with colleagues across many of Amazon’s current businesses and services.The Luna initiative is a fast paced, highly collaborative start up like environment inside Amazon. To be successful you need to be flexible and entrepreneurial, comfortable operating with ambiguity and willing to develop quick proof of concepts. You are a true owner - you are passionate about the potential customer and societal impact and will operate at all levels, diving deep into the details while providing strategic inputs for the product. You will own distribution of Luna on Amazon devices and, Third party devices in addition to overall management of Luna Beta programs.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer - Luna, Luna DevX

The Amazon Luna team is leveraging the power of the cloud to enable customers to experience the rich and immersive world of gaming on all of their existing devices. Luna represents an exciting and truly new product and business, with a high degree of innovation, and an opportunity to reach a large volume of passionate customers. As a Software Development Engineer working on the developer experience for Luna, you will get to combine your passion for gaming, AWS, and building great developer experiences. The team you will be joining is responsible for a wide variety of services, websites, and tools that leverage the latest technologies and languages including: ECS, Fargate, Lambda, CDK, Docker, React, Kotlin, TypeScript, C++, and more. The ideal candidate will have a good mix of distributed systems in AWS, web services design, and experience building client-side tools. You should also be customer-centric and have a passion to invent and simplify for our customers. As a Software Development Engineer, you will have help influence our overall strategy by refining these product features, drive the system architecture, and contribute to best practices that enable a quality product. To be successful, you need to be flexible and entrepreneurial, comfortable operating with ambiguity, data-driven, and able to develop prototypes quickly. If you have a flair for innovation and passion for solving challenging problems, we need you! BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer II | Personalization, Feed Ranking and Optimization Engine

We are seeking a talented and motivated Software Engineer to join our Personalization's Feed Ranking and Optimization Engine Team. In this role, you will be responsible for developing and implementing machine learning systems that recommend and rank content for Amazon's interest-based shopping experiences. Key job responsibilities* Design, develop, and maintain scalable personalization systems and algorithms* Collaborate with applied scientists and product managers to translate business requirements into technical solutions* Implement machine learning models and recommendation systems to enhance user experiences* Analyze large datasets to extract meaningful insights and patterns* Optimize existing personalization features for improved performance and accuracy* Participate in code reviews and contribute to best practices and coding standards* Monitor and troubleshoot personalization systems in production environments* Stay up-to-date with the latest trends and technologies in personalization and machine learningA day in the lifeAs an SDE in Personalization, you will design, write, test, and deploy code that millions of Amazon customers use each day. Code is typically written in Python, Java, or Scala. You will review the code of others to ensure it's efficient, maintainable, and scalable. You will work with other engineers, product managers, and scientists to discuss features, requirements, or technical challenges. You will work backwards from real customer problems where novel solutions are required. You may survey the literature for inspiration, and adapt ideas from other problem domains to deliver your projects. You will help grow other engineers around you. About the teamOur team builds machine learned ranking systems for interest-based shopping experiences. What differentiates what we do from other teams at Amazon is that we rank videos, photos, questions & answers, in addition to normal products. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Development Engineer, Corp - Global Procurement

Amazon Global Procurement Organization (GPO) is seeking a Software Development Engineer to help automate Amazon's procurement.In this role, you will be working in one of the world's largest and most complex supply chain business environments. Job Responsibilities:1. Solution Design & Architecture: - Design and architect end-to-end cloud-based solutions utilizing AWS services like Lambda, ECS, DynamoDB, Bedrock, SageMaker, and related technologies. - Develop scalable, resilient, and secure cloud architectures for Gen AI-based solutions, ensuring optimal performance and cost-effectiveness. - Lead technical discussions and collaborate with cross-functional teams to align architectural designs with business requirements.2. Pipeline Development & Integration: - Build and maintain robust data pipelines and integrations for Generative AI models using AWS Bedrock. - Implement CI/CD pipelines to automate deployments and manage version control for AI models and cloud infrastructure. - Develop APIs and microservices to facilitate seamless interaction between Gen AI models and business applications.3. Machine Learning Support: - Collaborate with data scientists and ML engineers to integrate machine learning models into cloud-based solutions. - Understand and implement basic ML concepts such as model deployment, versioning, monitoring, and scaling within AWS infrastructure. - Provide guidance on model training and tuning using AWS SageMaker.4. Security & Compliance: - Ensure solutions adhere to AWS best practices for security, governance, and compliance (e.g., IAM, data encryption, monitoring, etc.). - Conduct security assessments and implement controls to protect sensitive data, especially when working with AI models.5. Monitoring & Optimization: - Set up monitoring, logging, and alerting mechanisms for AWS services and AI model performance using CloudWatch, CloudTrail, and other AWS tools. - Continuously optimize cloud resources and pipelines to improve performance and reduce costs.Key job responsibilities1. Solution Design - AWS Expertise: Strong experience with AWS services such as Lambda, ECS, DynamoDB, AWS Bedrock, SageMaker, S3, API Gateway, and CloudFormation/cdk. - DevOps & Automation: Hands-on experience with CI/CD pipelines, infrastructure as code (cdk), and containerization (Docker/Kubernetes). - Integration Skills: Proficient in building RESTful APIs and integrating third-party services with AWS cloud solutions. - Data Handling: Experience with database technologies (NoSQL & SQL), ETL processes, and data storage best practices in the cloud.2. Machine Learning & AI: - Basic understanding of ML concepts such as model training, deployment, inference, and monitoring. - Ability to collaborate with data scientists and integrate ML models into production environments.A day in the lifeBenefits Summary": Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!"BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software QA Engineer, VegaOS UpperStack

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.As a QAE , you will champion the quality of our features in our development pipeline using both automated and manual tests, reporting and verifying defects, and signing-off on features and release candidates. You will own authoring and the execution of test plans and test cases. You will have a significant impact in the quality and delivery speed of our software, our business, and most importantly our customers. You will work closely with developers, product managers, and other QA in order to ensure the features we deliver to our customers have a high level of quality. In addition, you will also have the opportunity to propose improvements to our existing processes and automated tools in order to improve the team’s speed, quality and efficiency. The candidate will have good hands-on experience in test automation and testing, with good knowledge of the core software testing techniques and have good communication, collaboration, analytical, and problem solving skills.Our QA Engineers are not pure black box testers; they test at the appropriate level and are able to understand software internals, debug problems using log files, and write automated tests with scripts and/or user-level automated tools. QA Engineers work with Software Development Engineers, and Business Owners to understand technical implementation of features. QA Engineers will also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests and driving the software development process towards quality focused methodologies, always seeking to avoid defects or find them earlier in the process.Key job responsibilitiesKey job responsibilities-Design and develop comprehensive test strategies, frameworks, and methodologies to ensure the quality and reliability of software products.- Collaborate and influence cross-functional teams including developers, product managers, and project managers to understand software quality requirements and design effective test strategies.- Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including functional, regression, performance, and stability testing- Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality.- Proficient in scripting and collaborate with automation engineers to implement and maintain automated testing frameworks and test suites.- Define key metrics for measuring and reporting on the quality of software products and test effectiveness.A day in the lifeA day in the lifeJoin us for a challenging role where you'll handle release tasks, automation, bug triage, and test strategies daily. Enjoy the journey while directly impacting both consumers and the program's quality. Let's make a difference together!About the teamWant to work on software that ships in multiple different Amazon devices and enable 3rd-party devices to access Amazon services? Are you looking for a startup culture, high impact problems to solve and opportunities to grow? Come work on the Device OS team! We own software components, services, tools, and application development frameworks that power our next generation of devices, and enable key features for device makersBASIC QUALIFICATIONS- 5+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience in quality assurance engineering ...

Sr Product Manager - Tech, Key

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for businesses and customersWe are seeking a motivated and multi-talented Sr Product Manager - Tech to lead the pilot, launch and scaling of a new product/business line within Amazon Key. This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and build 0-1 products with P&L ownership.Key job responsibilities - Lead the definition, design, development and launch of products that delight customers - Lead the development of the product strategy and vision supported by internal and external analysis - Create buy-in for the product vision both internally and with key external partners - Define creative, high quality, simple product roadmaps based on product strategy and vision - Work closely and collaboratively with design and product teams from partner organizations - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load - Work closely with hardware and software engineering teams to deliver features to market - Launch products to market by working with Marketing, public relations team, Sales, Finance and Operation teams - Build and manage the P&L for the business lineProactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr Technical Program Manager, Device OS

The Device OS Team builds the OS Components which enable internal and external partners to launch Applications, Services, and Devices that our customers love. As a Technical Program Manager you will engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products. The Role: - Work with key stakeholders in product management and executive teams to define strategy and requirements. - Lead cross functional development on new technology from design through delivery. - Work with remote teams to deliver supporting software and services in sync with launch timelines. Communicate regularly with senior management on status, risks and change control. Key job responsibilities* Lead multiple, complex cross-functional initiatives simultaneously from initiation through delivery. Involves anticipating bottlenecks, providing escalation management and communicating status broadly across all levels* Make tradeoffs while balancing the business needs with technical constraints* Work closely with product and engineering teams to define near term and long term product roadmap* Create mechanisms to drive timely, accurate, and comprehensive project execution. Create clarity, eliminate obstacles and drive issue resolution to ensure deliverables & timelines are met. Drive continuous improvement efforts to ensure delivery mechanisms get better over time* Serve as a trusted advisor to product and engineering teamAbout the teamThe Device OS team invents ways to help customers develop complex applications deployed on multiple device types. Developer experience ensures the software product is fully usable, well-designed, functional, and easy to navigate. This role interacts with multiple teams and will be responsible for external developers management including the product externalization process and the developer portal to cover learning materials and tutorials, well-written documentation, reference apps etc.BASIC QUALIFICATIONS- 7+ years of working directly with engineering teams experience- 5+ years of technical product or program management experience- 3+ years of software development experience- 5+ years of technical program management working directly with software engineering teams experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Sr. HR Business Partner, Amazon Games

In Amazon Games, HR professionals can have a profound impact on any organization. When you’re building teams and products like these, you change lives. Your bold ideas are not only welcome, they’re essential. We seek a Sr. HR Business Partner to engage with our Amazon Games teams whose initiatives are often outside of Amazon's current space and whose ethos is to build teams that move fast, take risks, and revolutionize the problem space. The Sr. HR Business Partner will work with business leaders and managers on the talent strategy needed for high growth and unique business models, as well as build an environment where employees thrive at thinking big and inventing.The Sr. HR Business Partner will oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts. To be successful in this role, the Sr. HR Business Partner must understand business priorities and translate them into an HR agenda that drives the business. The Sr. HR Business Partner will help business leaders look around corners with data-driven recommendations for innovative and scalable solutions as well as iterating on current programs to improve performance, retention and the employee experience.The role will collaborate closely with managers and employees to implement HR programs including talent reviews, compensation planning, career development, performance management, actioning employee survey data, and internal processes and policies. The ability to collaborate across groups, influence all levels of the organization, and roll up your sleeves and engage are critical success factors. High business acumen, coaching skills, excellent communication skills, and planning/project management skills are also essential. Finally, the Sr. HR Business Partner will balance competing priorities and conflicting opinions in order to facilitate the best decisions for employees and the business in an environment of ambiguity and rapid change.Able to travel, as appropriate.BASIC QUALIFICATIONS- Bachelor's degree or equivalent experience- 7+ years of Human Resources experience, preferably in a HR generalist role- Knowledge of employment laws such as ERISA, COBRA, ADA, and other federal and state laws covering discrimination and equal opportunity employment. ...

Sr. Product Manager - Technical, Personalization - Deals Shopping Experiences and Recommendations

Do you want to create the next generation of personalized shopping and recommendations? In this role you will lead Amazon's Recommendation's organization to define new products and user experiences. Amazon strives to be the Earth’s most customer-centric company, where customers can research and purchase anything they might want online or offline. We are looking for people to help us build the future.As a Senior Technical Product Manager, you will be responsible for defining the 3-5 year strategic vision for the creation of new personalized recommendation experiences at scale. You will build and execute a roadmap with industry leading solutions that enables Amazon's Recommenders to surprise and delight our customers. This is an opportunity to be part of a ‘greenfield’ effort and innovate in a space that is poised to grow exponentially over the next few years.In this role, you will: - Define vision, develop roadmap and drive execution of new recommendation models and customer experiences - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage prioritization and trade-offs among customer experience, performance and operational support load - Work closely with engineering, design, applied science, and program management in an agile environment to deliver products to customers - Drive product roadmap creation including working with operations, executive team, and other team members - Proactively identify and resolve strategic issues to help the team meet strategic, financial, and technical goals - Interface and partner with all levels of the Amazon businesses. - Establish standards/best practices to raise the bar on product management across the organizationThis role requires an individual to have impeccable judgement, in differentiating between one way and two way doors. She/he should be adept at building consensus across a cross functional team and partnering effectively with other leaders in the design/development/roll-out of new products. The senior PMT will need to be flexible, adapting her/his approach to ensure schedules are reasonable and consistently delivered for our customers.BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Sr. Program Manager, Global Procurement Technology (GPT)

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.Amazon Global Procurement Organization is seeking an experienced Sr. Program Manager to plan and execute on our vision of a digitally integrated and automated Indirect Supply Chain. This role will take responsibility for orchestrating communication, leading stakeholders and engineering teams through project inception, discovery and planning, driving cross-org alignment, scheduling projects, removing roadblocks, executing and delivering projects, working directly with engineering to deliver on roadmap objectives, and matching the needs of customers and stakeholders with the solutions and resources needed to deliver business value.Given the breadth of the technology solutions we develop and integrate, this role will require coordination across internal and external Amazon teams as well as third party vendors. You’ll work with customers, partners, and business stakeholders to align prioritized features with engineering solutions that deliver the most value and customer satisfaction. You will partner with Product Management and Engineering to define new capabilities and solutions through expertly crafted narratives, business requirements and product specifications, while driving clarity for business partners and engineers alike.The successful Sr. Program Manager candidate will have progressive career experience in Project Management and Program Management roles, operating in both traditional program management (PMBOK) environments and Agile (Scrum/SAFe) environments. The ideal candidate will have 8+ years experience managing multi-phase software development programs, and demonstrate the ability to engage with technical teams on software technology topics with some degree of familiarity.Successful applicants will have experience developing functional and non-functional requirements, reviewing technical specifications, facilitating business and technical meetings, partnering with resources outside of the team to get things done, scheduling and pivoting project plans, communicating status, resolving risks, removing barriers, leading cross-functional teams, and communicating to a large number of stakeholders. Candidates must demonstrate experience managing complex programs and interrelated projects across multiple engineering and stakeholder groups. This role will be expected to communicate effectively to all levels within the company, both in writing and in meetings. The candidate should thrive in a fast paced environment, deals well with ambiguity, develops and builds clarity, and is willing to roll up their sleeves to dig into any project or problem. The candidate will exercise high standards for themselves and everyone they work with, and constantly looking around corners to prevent short sighted solutions and decisions. We are looking for proven ability to work closely with the engineering team, and someone who is excited to take on new, ambiguous projects that rely on the candidate's ability to generate clarity, solutions and a path to successful outcomes. MAIN RESPONSIBILITIES: - Support multiple business groups within the Global Procurement Organization's Technology Team (GPT), converting requests into well-formed projects, features and deliverables to support multi-national operations.- Orchestrate the creation and organizational adoption of automated systems and metrics to support the organization in meeting its strategic business objectives through technology enablement.- Plan, document and evangelize program scope, success criteria and adoption while driving program outcomes that meet business strategy and goals.- Apply a structured change management approach and program management methodology to effectively meet customer needs.- Operate as a single-threaded-leader of the projects within the assigned program portfolio, taking responsibility for creatively delivering results through partnerships, engineering and process improvements.KEY PERFORMANCE INDICATORS: - Earn the trust of key stakeholders both inside and outside of the department - Manage intake requests for features and projects, responding to requestors and managing expectations - Become a subject matter expert in the user systems and processes within assigned programs. - Champion standards and process improvements - Create and manage metrics that track adoption, and utilization of systems and features, using KPI's to measure and drive successful goal completion - Speak the language of business; speak the language of engineering; think the discipline of program management - Write clear and high quality documents that raise the bar for Amazonian Doc Writing, demonstrating collaborative leadership, championing stakeholder alignment and bias for action. TRAVEL REQUIREMENT: 20-30% Key job responsibilities- Customer Intake review and response - customers submit requests to digitally solve business problems, automate KPI's, build applications, add feature enhancements, etc.- Solutions Assessment - match customer needs with multiple possible solutions that may include non-tech processes, buying & integrating software, leveraging existing Amazon systems or building new systems.- Requirements Management - Reviewing business requirements and decomposing them into work-breakdown-structure, including Epics, Features, User Stories, System Stories and how to organize them into a project schedule while tracking key risks and decisions.- Driving Alignment - Orchestrating between customers, Product Managers, other Program Managers and Software Development Managers to translate business requirements into resource-committed project schedules and delivery plans.- Writing documents to propose solutions, solicit feedback, align stakeholders, drive decisions and foster both change and acceleration of delivered customer value.- Identifying and/or developing both business and systems metrics to drive transparency and measurable positive change.- Appropriately challenging or pushing back on customers, engineers, product managers, and peers when noticing that the status-quo is insufficient or that desired goals will not be met.About the teamThe Global Procurement Technology (GPT) team drives the mission to leverage existing technology and build new digital solutions that digitalize, scale and advance worldwide procurement business capabilities for the indirect supply chain at Amazon. We presently develop and support over 20 software products, with more underway, which serve worldwide Amazon business teams and third-party suppliers. Our technology solutions and ever-evolving digital strategy have gained the attention of pan-Amazon business and technology teams. We strive to design solutions globally, deliver locally, and attract customers through results.Our technology teams operate primarily out of 5 global hubs: Irvine CA, Bellevue/Seattle WA, Arlington VA, Luxembourg and Hyderabad India.BASIC QUALIFICATIONS- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- 3+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience- 5+ years of working cross functionally with tech teams experience- Bachelor's degree- Hold a current certification in either traditional program management from PMI (PMP) or a reputable Agile Software Development certification (CSM, ICS/ICP, PSM, SAFe POPM, APMG) ...