Hawthorne

Amazon Legal is looking for a talented compliance specialist to support its Ring, Blink, Key, and Sidewalk businesses, working from Ring’s Hawthorne office in the Los Angeles area. You will work on regulatory and litigation compliance and our global privacy and data protection program and a broad range of other areas: operations, international expansion, product development, go to market, marketing, advertising, and more. Our work is intellectually challenging, exciting and fast-paced. Developing innovative solutions to novel legal questions is part of our daily business. Like everyone at Amazon, we’re passionate about our customers.The successful candidate must be inquisitive, enthusiastic about technology, enjoy working hard and being continually challenged, and demonstrate sound judgment even in ambiguous situations. This role is an excellent opportunity to work in a stimulating environment with a collaborative team.Key job responsibilities• Implementing our regulatory, litigation, and global privacy and data protection compliance programs and processes• Counseling product and engineering teams in the areas of privacy, cybersecurity, consumer protection, product marketing, intellectual property, and digital media• Reviewing customer-facing assets, such as product marketing, press releases, customer support scripts• Creating and implementing legal tools, guidelines, training and process improvements• Assisting legal team with research and managing cross-functional projects as assigned• Working with U.S. and non-U.S counsel• Providing support to the business on other legal matters on an as-needed basis• Some travel, domestic and international, may be requiredBASIC QUALIFICATIONS- 3+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Would you like to do cutting-edge legal work and help Amazon launch new devices and services? If so, we have a job for you! We are looking for a talented attorney to support our rapidly growing and evolving Devices business.Key job responsibilitiesYou will serve as the primary lawyer responsible for a broad range of matters, including subscriptions compliance, product support, marketing, and privacy. You will work directly with the business, providing day-to-day input on business and strategy, and serving as counsel on strategic issues. You will develop strategies for handling legal issues in creative, business-centric ways and you will build processes that address risk and allow the business flexibility and freedom to move quickly.BASIC QUALIFICATIONS- 5+ years of legal experience- Juris Doctor and membership in one state bar or equivalent ...

Ring is seeking a Data Engineer with strong analytical, communication, and project management skills to join our team. This role will work closely with software development engineers, scientist and business stakeholders across various verticals. You will design, evangelize, and implement state-of-the-art solutions that help us provide a great customer experience. You will work with a complicated data environment, employ the right architecture to handle data, and support various analytics use cases including business reporting, production data pipeline, machine learning, optimization models, statistical models, and simulations.Key job responsibilitiesThis role will be responsible for building and maintaining efficient, scalable, and privacy/security complaint data pipelines to support our business stakeholders. These pipelines will be built using both tools available in Native AWS as well as Amazon internal tools and technologies.A day in the lifeThis Role will:- Collect and Discuss requirements from Business Stakeholders across verticals such as Subscriptions, Sales, Reverse Logistics, Finance, Product, etc.- Build new data ingestions using a combination of Native AWS services and/or internal Amazon tools.- Maintaining/Improving existing data ingestions and ensuring they meet evolving standards and corporate mandates.- Building/Improving/Maintaining frameworks or tools for internal team and external stakeholder usage to manage data.- Performing Code Reviews and ensuring best practices are followed for ETL and Data Hygiene by team members and supporting teams.About the teamRing Data Warehouse team manages the centralized data repository for Ring. We bring in and publish data from numerous internal and external sources, which are used by various stakeholders such as Ring Product engineering, Finance, Supply Chain, Marketing, Customer Support, and Sales information.BASIC QUALIFICATIONS- 3+ years of data engineering experience- Experience with data modeling, warehousing and building ETL pipelines- Experience with SQL ...

We are looking for an experienced full stack developer to join our team at Ring and hold an engineering leadership role.The successful candidate will be comfortable in operating in an ambiguous space with strong technical ability, project management skills, and background in building products and APIs from the ground up. You must be able to think and act both strategically and tactically. You should be innovative, have effective engineering leadership and communication skills, and be team oriented. You must excel in navigating cross-functional efforts and be adept at synthesizing a variety of technologies and capabilities into highly scalable, simple products that our customers will love. Through CI/CD we own our tools and have the ability to drive change through the entire lifecycle.RESPONSIBILITIES INCLUDE - Design and build Web Application components for consumption and usage - Ensure the performance, quality, and responsiveness of applications through architectural input and mentoring peers - Collaborate with a cross-functional agile team to define, design, and ship new features - Identify appropriate release branching and deployment strategies to ensure the quality delivery of software - Identify and correct bottlenecks and fix bugs - Help maintain code quality, organization, and automatizationBASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience with object-oriented design- Experience using JavaScript frameworks such as angular and react ...

About the RoleThe Head of Content Design (HCD) is responsible for setting the standard for the user experience across Ring, Blink, and Amazon Key's physical and digital product suites through content design and writing; meeting customer needs throughout their shopping and learning journeys. The HCD leverages their expertise to lead multiple teams in developing high-impact content strategies—turning them into core language systems, information architectures, and user-friendly education for a cohesive product experience at scale across all three brands. They synthesize complex customer, market, and business data to inform customer experience and business strategy; helping teams identify pain points and drive improvements for comprehension, accessibility, and conversion. This position requires flexibility to work across multiple time zones, with regular domestic and international travel for in-person meetings, events, and workshops.About YouYou are an imaginative leader and strategic thinker; experienced with managing multiple teams and driving innovation through established and successful global content design systems in a complex, multi-brand environment. You tailor products with human-centered thinking—considering every type of user and detail—to ship on-time and on-brief across diverse product lines. You bring deep expertise in verbal identity and interaction to support complex data and learning needs across various technologies. Above all, you are focused on solving real problems for real people through collaborative research, content strategy, and iteration, while balancing the unique needs of Ring, Blink, and Amazon Key.Key job responsibilities• Define and evangelize global content guidelines and best practices to standardize frameworks and methodologies for scaling design• Own content lifecycle; lead cross-org design reviews and influence product outcomes for customers• Use data analysis, user research, and benchmarking to substantiate content decisions at the executive level• Lead strategic alignment across orgs, advising on core UX disciplines and processes• Align teams towards coherent approaches; communicate complex concepts clearly across diverse portfolios• Incorporate post-launch retros and feedback for analysis-based optimization• Set content vision and optimize org structures and mechanisms to meet high-impact business goals• Align content, technology, and education challenges to scale new product solutions• Manage complex programs across multiple teams and brands• Drive cross-functional collaboration and innovation for integrated experiences• Develop and mentor leaders within the content design organization• Represent content design at the executive level, advocating for resources and strategic initiativesA day in the lifeYou’ll oversee content design teams across Ring, Blink, and Amazon Key, aligning design systems with Amazon's smart home vision. You'll set objectives for the expanding function, champion design thinking, and optimize customer journeys using advanced analytics. Collaborating with executives, you'll shape the unified product strategy for Amazon's home security solutions. You'll foster innovation across brands, represent Amazon's design philosophy externally, and lead initiatives to create transformative products that enhance our smart home ecosystem and drive market growth.About the teamRing Blink Key Sidewalk (RBKS) Design is a collaborative, multi-disciplinary organization of designers, engineers, writers, researchers, product managers, and program managers working together to bring the RBKS product vision to life. We enjoy what we do, have big ideas, and tackle complex problems by taking risks that drive global solutions. In every work stream, we immerse ourselves in insights, and invent on behalf of our customers. We brainstorm scenarios they will benefit from and solutions to pain points—crafting innovative products that aim to connect the physical and digital customer journey.BASIC QUALIFICATIONS- 10+ years of design experience- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience- Experience managing teams- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals) ...

Blink (part of Amazon Devices) is looking for a data-driven, customer-obsessed marketing manager to drive scaled email marketing campaigns globally. In this role, you will be responsible for defining and executing the vision for email marketing strategies and campaigns. This role will have end-to-end ownership of subscription campaigns, including automated flows and promotional emails from strategy to execution with a strong foundation in e-commerce best practices.This is a critical role on our marketing team as we look to scale acquisition, engagement, and retention efforts for Blink. This role will manage acquisition email campaigns across Sonar and Braze including prospecting, TPR, Marquee, and re-targeting campaigns. They will manage device launch campaigns, prospecting, and campaign management. They will aim to become an Amazon Email Bar Raiser acting as the SME for all awareness, acquisition, and conversion email programs working with Developers, Creative, Product, and Business Development.Key job responsibilitiesOwn email marketing campaigns from beginning to end from gathering of requirements, design and development, to testing, launch, and reportingGenerate on-brand, best-in-class content, tailored to appropriate customersLeverage Braze, Sonar, and other email tools to increase performanceBuild email programs and execute campaigns that drive awareness, engagement, and revenueWork with stakeholders to build campaigns that inform customers of launches, promotions, news, and eventsCreate and test campaigns and templates that align content to customer preferencesAnalyze, report on, and optimize against key metrics including CTR, open rates, revenue lift, and engagementRecommend and implement iterative A/B testing to continually improve performance through optimized messaging and targetingDevelop and lead an annual email marketing plan to align on key growth areas, maintain a project schedule, and make it visible to leadershipGain subject matter expertise in customer pain points and deliver proactive solutionsResearch and develop an iterative testing strategy to gain insights and continuously improve the customer experienceWork with marketing, content, design, product, support, engineering, and leadership to align channel initiatives with business goalsAnalyze cohorts and segment effectively to drive growthTrack email best practices, industry trends, and make proactive recommendationsA day in the lifeThis role's primary focus will be to build and execute email marketing strategies and campaigns to enhance the customer experience and drive growth for our business. The ideal candidate has experience leveraging data to gain insights and solve problems, an eye for design, experience with content strategy, and technical email development skills.You will bring your proven creative, analytical, and strategic capabilities to imagine, develop, plan, implement, and optimize compelling campaigns that deliver results.You think strategically and execute flawlessly. You understand data workflows, customer segmentation, automation and personalization, ecomm and consumer marketing, and testing best practices.You earn trust with key stakeholders across multiple teams and are excited to test and learn in a data-driven environment. You work autonomously yet enjoy collaboration, handle multiple large-scale initiatives, and deliver results that raise the bar.BASIC QUALIFICATIONS- 5+ years of professional non-internship marketing experience- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- 5+ years experience developing email and in-app marketing campaigns (including automated flows) from concept to completion; including testing, sending, and reporting ...

At Ring, our software is what creates unique experiences for our customers. From seeing who’s at your front door, to sharing precious moments with loved ones, or searching for proof of extraterrestrial life, Ring’s software platforms strives in keeping people close to what’s important.The primary responsibility of the Principal Product Manager - Technical (Principal PMT) is to own and drive multiple software services and platforms as products. As a Principal Technical Product Manager in the Ring Application Platform Team, you will help create and drive the product strategy, vision, and roadmap, with a high degree of ownership over critical features that emphasize customer experience. This role is inherently cross-functional - you will work closely with HW/FW/SW engineering, product design, security, legal, privacy, customer experience facing product leaders, devices teams, and executive teams to envision, develop, and launch innovative platforms to be leveraged by millions of devices.Key job responsibilities- Manage the entire product life cycle from inception to launch- Drive the development of the strategy, roadmap, and business plan for your product areas while working with various teams.- Be a passionate advocate for the customer; understand and articulate customer needs, conduct ongoing customer research, leverage internal knowledge and expertise, and prioritize market requirements- Inspire the team with the product vision, and work cross-functionally to bring that vision to life- Write requirements documents, define use cases and CX, and own the business metrics and KPIs for your products, services and platform- Drive product launches, including working with public relations, marketing, executives, and other product management team members- Serve as the product expert, assisting marketing with press briefing, industry talks, and white papersA day in the lifeA day in the life of a successful candidate will require them to be both creative and analytical. They will effectively navigate matrix organization where product, engineering, and program exist in different reporting structures and VPs. They will be adept at synthesizing a variety of technologies and capabilities into software solutions that Ring’s customers love. This person will be customer obsessed and love our products. They will have a proven track record of building and scaling successful cloud based software solutions. This person will be responsible for driving platform roadmaps while balancing tight delivery timelines.About the teamFirst and foremost, the Ring App Platform Team believe that good software comes from motivated and passionate people. Guided by Amazon's Leadership Principles and our Organizational Tenets, we strive to build innovative services that create amazing experiences for our customers, creates value for our businesses, and drives revenue for the RBKS, Amazon, and our partners. We are committed to supporting each other by sharing knowledge, providing feedback, and pitching in when needed. We improve our own capabilities through training, job rotations, knowledge sharing, and innovation. We continuously monitor our performance and constantly adapt to feedback.BASIC QUALIFICATIONS- 8+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience technical product management ...

Come build the future of smart security with us. Are you interested in helping shape the future of devices and services designed to keep people close to what’s important?ABOUT RINGWe started in a garage in 2012 when our founder asked a simple question: what if you could answer the front door from your phone? What if you could be there without needing to actually, you know, be there? After many late nights and endless tinkering, our first Video Doorbell was born.That invention has grown into over a decade of groundbreaking products and next-level features. And at the core of all that, everything we’ve done and everything we’ve yet to build, is that same inventor's spirit and drive to bridge the distance between people and what they care about. Whatever it is, at Ring we’re committed to helping you be there for it.(https://www.ring.com)ABOUT THE ROLEThe Senior Data Engineer within Ring Data Science and Engineering plays a pivotal role in shaping how we architect analytics and data science solutions to operate data-driven decision making at scale across all business units, carry the voice of our customers, inform business and product strategy with data, and provide a quality data foundation for AI.Key job responsibilitiesWe are seeking an experienced Senior Data Engineer to lead the technical designs of data lakes, data warehouses, and data pipelines within the Ring Data Science and Engineering org. In this role, you will:* Own the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs* Interface with other technology teams to extract, transform, and load data from a wide variety of data sources using AWS services and internal tools* Design efficient and scalable data warehouse models.* Be responsible for design and code reviews.* Build and deliver high quality data sets to support data scientists and customer reporting needs.* Identify opportunities to leverage AI for increased productivity.* Drive improvements in automation and quality.* Continually improve ongoing reporting and analysis processes, automating or simplifying self-service support for customers.* Find and create ways to measure the customer experience to drive business outcomes.* Recognize and adopt best practices in data engineering: integrity, design, analysis, validation, and documentation.* Troubleshoot operational quality issues.* Review and audit existing jobs and queries.* Recommend improvements to back-end sources for increased accuracy and simplicity.A day in the lifeYou'll collaborate with multiple teams of data, business intelligence, software, and systems development engineers shaping our data strategy through vision setting, data governance, and operational excellence; fostering an inclusive culture that encourages empathy, experimentation, and innovation. You will guide your teams in balancing strategic thinking with company objectives, and collaborate with key cross-functional leaders and teams to work backwards from the customer to ideate, validate, and execute business opportunities at the forefront of the data engineering landscape. This will include overseeing the regular application of techniques involving extracting, transforming, and loading very large datasets, architecting data platforms for feature performance, maintainability, and scale, measuring and improving data quality, and driving measurable business impact.BASIC QUALIFICATIONS- Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent- 5+ years of data engineering experience- Experience mentoring team members on best practices- Expert-level skills in writing and optimizing SQL- 2+ years development experience in python or similar scripting language for automation- 3-4+ years of work experience with ETL, Data Modeling, and Data Architecture with terabytes of data- 1+ years experience working with distributed computing and associated technologies such as Spark, EMR, etc.- 2+ years experience with Redshift. Tangible experience working with Redshift Spectrum, AWS Glue, and S3 ...

We are looking for a Senior Technical Product Manager to build experiences and services for our business customers as we look to build out the Ring Business Experience focused on delivering value for SMBs. You will build solutions that directly address the unique security and operational needs of our business customers. In this role, you'll thrive on cross-functional collaboration, technical prowess, and a keen business sense—propelling us towards seamless device experiences and raising the bar on performance.Key job responsibilities- Develop and execute comprehensive product strategies aligned with organizational goals- Oversee the entire product lifecycle, from conceptualization and development to launch and post-launch optimization- Work closely with diverse teams, including engineering, marketing, and sales, to ensure seamless coordination and execution of product initiatives- Provide technical guidance and expertise, driving the development of innovative and high-quality solutions- Conduct market research and analysis to identify trends, competitive landscapes, and opportunities for product improvement- Engage with key stakeholders, both internal and external, to gather insights, feedback, and ensure alignment with business objectives- Develop and communicate a clear product roadmap, considering market demands, customer feedback, and business priorities- Anticipate and address potential risks associated with product development and deployment, ensuring proactive risk mitigation- Establish and monitor key performance indicators (KPIs) to assess product performance and drive continuous improvement- Maintain a customer-centric approach, understanding user needs and incorporating feedback into product development processesAbout the teamSince 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell to the award-winning Ring Alarm and Ring Alarm Pro systems, Ring’s smart home security product line, as well as the Neighbors app, offers users affordable, innovative security options for the home and neighborhood. No matter what customers are looking for, Ring has a variety of devices, services, and features to meet a wide range of security needs.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

The Ring team is looking for a passionate and talented iOS Software Development Engineer who has experience building world-class mobile apps. You will be responsible for developing mobile applications that interact seamlessly with our devices and delight our customers.You will join a team that owns some of the most important functionality in the Ring app. With a huge audience and an exciting roadmap, this is a rare opportunity to shape the community experience for millions of users.Our goal is to provide the best possible experience to our customers, building solutions and supporting new products that help Ring on their mission to make neighborhoods safer.Key job responsibilities* Design, develop and maintain our iOS mobile applications* Work with team members to investigate design approaches, prototype technology and evaluate technical feasibility* Lead architecture and design of features, from conception to launch* Help to improve engineering processes and tools to increase team effectiveness* Be part of an agile development process to deliver high-quality softwareA day in the lifeThis role provides a unique opportunity to be a key part in shaping the core of Ring's offerings to our customers. You will work across teams to prototype ideas and solve complex problems, and raise the bar of our applications by advocating and driving software best practices, automating tasks and identifying pitfalls. As part of the team, you will continue to learn and become an expert in challenging fields. You will have the opportunity to contribute your creative ideas and energy, working with world-class experts, distributed cloud systems and home security devices.About the teamWorking on exciting new features and fully owning some of the most visited and core experiences in the Ring app, our team is always looking to learn and innovate. We frequently collaborate with cloud, firmware and other mobile teams to solve problems, come up with solutions and delight our customers. We are data driven, value and promote ownership, working backwards from our customers to bring them an innovative and seamless home security experience.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- 2+ years of Apple platform development experience ...

Ring's mission is to make neighborhoods safer. We strive to make safety and peace of mind accessible to everyone and empower communities to work together for one another. We are looking for a driven, innovative and motivated Software Development Engineer (SDE) to to join the Ring Access/Edge Orchestration Services.Key job responsibilitiesThe Ring Access/Edge Orchestration Services Team is responsible for supporting the experiences our customers use to interact with our doorbells, cameras, and other devices. You will get to build low-latency systems operating at hundreds and in some cases thousands of TPS, with the required uptime of a security system. You will also get to work alongside a talented team, invested in making each other successful, as well as building new features for our products. You will be working closely with a cross-functional team of engineers and product managers to design, test, learn and iterate on solutions in a fast-paced environment.Responsibilities* Design and document distributed systems and microservices.* Implement robust and maintainable code with clear documentation.* Deliver customer value in an iterative fashion while working towards a long-term vision.* Communicate status and changes to the work you are responsible and accountable for, and keep all stakeholders informed of changes and updates to the original plan.* Implement test automation on all code implemented through unit and integration testing. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Bachelor’s degree in Computer Science or related field.- 3+ years of experience working on systems.- 3+ years of experience working with OO / principles.- 3+ years of experience working with RESTful for web services.- 3+ years of experience in a variety of modern programming languages (, C/, Go, Ruby, ).- Experience working with services (CloudFormation, DynamoDB, CloudWatch). ...

As Manager of Software Engineering, Ring SITE, this role will lead the Ring SITE team in Malvern. This is a visible and impactful role, as the individual in this role will own growing the team to deliver features and customer innovations for the Ring SITE (Security, Infrastructure, Tools, and Experience) products.This role will work closely with both engineering leadership and product teams to deliver on the long-term vision. With a strong background in leading teams that build and maintain highly scalable, business-critical systems, and a keen focus on operational excellence and automation, an individual in this role will own the delivery of reliable, secure, and scalable end-to-end solutions.The role will also be responsible for driving and guiding the strategic technical roadmap of the Ring SITE products, ensuring they meet high standards of performance, reliability, and security. This includes scaling infrastructure, improving site reliability, enhancing developer tools, and optimizing customer experiences through innovative solutions. This leader will foster collaboration across teams, provide mentorship to engineers, and implement best practices for software development and operations.Key job responsibilities• Lead the engineering and operations roadmap for the team.• Execute on the vision and strategy for Ring subscription software platform.• Monitor, refine and manage key customer based metrics.• Work with the security product teams to deliver on new features and products.• Drive engineering best practices around security, privacy and reliability into the team day-to-day.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- 8+ years of leading the definition and development of multi tier web services experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers. We are seeking a motivated and multi-talented Sr Product Manager - Tech who is passionate about building products with a strong emphasis on design, quality, performance and customer satisfaction. The individual will lead product development for one of our B2C products and related app experiences. This role is inherently cross-functional - this leader will work closely with engineering, product/program management, design, operations, finance, legal, business development, customer service, and executive teams to 1) bring products to market, 2) develop and grow business opportunities, and 3) enhance our existing products and features. A successful candidate will be highly analytical, resourceful, customer-focused, team oriented, and will have an ability to work independently under time constraints to meet deadlines. The leader will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.Key job responsibilities - Lead the definition, design, development and launch of products that delight customers - Lead the development of the product strategy and vision supported by internal and external analysis - Create buy-in for the product vision both internally and with key external partners - Define creative, high quality, simple product roadmaps based on product strategy and vision - Work closely and collaboratively with design and product teams from partner organizations - Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application - Manage backlog prioritization and trade-offs among customer feedback, performance, and operational support load - Work closely with hardware and software engineering teams to deliver features to market - Launch products to market by working with Marketing, public relations team, Sales, Finance and Operation teams - Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goalsA day in the lifeYou will lead customer experience for one of our B2C products. You partner with product leaders, mobile leadership as well as engineering, legal, privacy, marketing and more to deliver delightful customer experiences. You will own the app features end to end and anticipate customer needs and plan for future features and improvements. You will advocate for customer experience and maintain strong ownership over customer experience.Working with a rapidly growing team, you will quickly adapt to new developments and invent and simplify as we take on ambitious growth goals for our org!About the teamAt Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers. Learn more at: https://w.amazon.com/bin/view/Key_for_Business/BASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience- Bachelor's degree- Experience with feature delivery and tradeoffs of a product- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Ring is looking for a leader to join our team as a Senior Demand Planning Manager for our portfolio of devices. This position will support the continued growth of Ring as we advance our mission to help make neighborhoods safer.As a Senior Demand Planning Manager, you will serve as the demand planning POC for your assigned device programs. Further, you will own, shape, and refine your demand plans based on insights from key product, category, sales, and retail teams. Along with day-to-day operations, you will be heavily involved in long-range planning objectives, the drafting of documentation needed to substantiate monthly purchasing decisions to leadership, the management of new product introductions and a critical liaison in the S&OP/SIOP process. Key job responsibilities- Manage the end-to-end demand planning processes for core devices- Drive the forecasting of new product launches and maintain a proper phase-in/phase-out process- Serve as a subject matter expert for overall demand planning, pricing, promotional planning, in-stock/retailer demand and a conduit for supply planning processes- Own and communicate the global demand plan, along with changes/exceptions therein, to stakeholders- Work to continuously improve key demand planning performance indicators such as (W)MAPE and Attainment- Support in the implementation/management of S&OP process via reporting, ad hoc analytics and facilitation of monthly meetings About the teamThe mission of our planning organization is to deliver accurate forecasts, inventory targets and allocation plans to ensure customers are able to purchase the product they want, when and where they want to. You will own and manage the worldwide planning for specific categories of Ring devices. This position requires the ability to think critically, manage without authority, and leverage a broad cross-functional organization of business teams. This role is highly visible throughout the organization and will lead the management/generation of large-scale demand plans that are presented to senior leaders and C-level executives.BASIC QUALIFICATIONS- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Knowledge of Excel on an advanced level (Power Pivot, Power Query, embedded SQL and some VBA) and the ability work with/join disparate data sets. ...

Ring is looking for a Sr. Finance Analyst to support the topline financial planning, budgeting and analysis as well provide business insights for contra-revenue efficiency initiatives. Become part of Ring’s growth story and show your finance expertise in a hands-on environment. In your role you will be a business partner to sales and category teams in North America. You will work closely with all department heads, finance counterparts as well as Amazon stakeholders. Key job responsibilities• Data driven reporting and analysis to create meaningful insights to sales and unit demand planning for strategic planning, business improvements and promotion strategy.• Deliver and improve forecasts for financial and non-financial metrics• Work with other functions - especially sales, marketing and category - to analyze and improve sales performance and profitability• Save guard ROI of investments and promotions• Proactive management of department budgets • Managing various Finance & Accounting projects• Weekly trend analysis of ASP and Profit per unitAbout the teamSince its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell to the DIY Ring Alarm system, Ring’s smart home security product line offers users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone – while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.BASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- 5+ years of multiple finance and accounting roles experience- 6+ years of applying key financial performance indicators (KPIs) to analyses experience- 6+ years of building financial and operational reports/data sets that inform business decision-making experience- Bachelor's degree in finance, accounting or related field, or Bachelor's degree and 5+ years of finance or a related analytical field experience ...

Come join Ring to help advance our mission to make neighborhoods safer. From the first-ever video doorbell to the award-winning Ring Alarm system, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security.At Ring, we are committed to making home and neighborhood security accessible and effective for everyone, while working hard to bring communities together.Key job responsibilitiesIn this role, you will: - Take a role in identifying, scoping, and delivering large initiatives through their Product or Software Development Lifecycle. - Work with key stakeholders in product management and executive teams to define strategy and requirements - Assist in leading cross functional development of technology through delivery - You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs and technical constraints. - Work with remote teams to deliver supporting software and services in sync with launch timelines - Communicate regularly with senior management on status, risks and change control. - Take on large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner.A day in the lifeThe right candidate will possess proven program management skills and demonstrate their experience leading medium to large products and projects. You are expected to be versatile and able to thrive in a dynamic, entrepreneurial environment. You are not hindered by managing competing priorities and are able to bring order to ambiguous scenarios. You are data-driven and analytical. You can clearly and effectively communicate (written as well as verbally) across the business and with senior leadership.About the teamRing Security team is seeking an experienced, self-motivated Technical Program Manager possessing a balance of Security, Software Engineering, and Technical Program Management skills to join our Security Team. In this role with a wide scope, you will work with cross-functional teams of technical and non-technical key stakeholders to define strategy, capture requirements, plan for dependencies, and interpret, communicate, and drive full lifecycle security programs. You will partner with Legal, Product teams, and Engineering teams to maintain, evaluate and develop security and privacy features and services. If you enjoy working in a rapidly changing environment and influencing the strategic direction of a global organization, this position will provide you with a challenging opportunity.BASIC QUALIFICATIONS- 5+ years of working directly with engineering teams experience- 4+ years of technical product or program management experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Ring is looking for a Sr. Software Development Engineer to help build/architect device health/status report services that support millions of Ring devices. These services are used by other applications/services for various device states. Examples of states are online/offline. You will get to work closely with software, firmware, and product teams across Ring and Amazon, and actively participate in defining and implementing repeatable architecture pattern. This is a great opportunity to build highly secure, scalable, and fault-tolerant distributed systems using AWS technologies while influencing the development of novel products and features for Ring customers.Key job responsibilities* Design, develop, test, deploy and maintain large scale software solutions using best practices* Write clean, readable and maintainable code and debug complex problems spanning across different systems* Communicate complex features, problems and solutions effectively and in details* Work with other teams to design, deliver and maintain large scale features* Enhance the architecture, scalability, reliability, and performance of the system* Provide mentorship and support to junior engineersAbout the teamDevice Doctors team work on service to ingest device diagnostic information to provide near real-time device health statistics (online/offline, battery percentage, firmware version, etc). It also manages status report data coming in from firmware.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Ring is actively seeking a Senior Financial Analyst to provide financial support the company’s operations, subscriptions, and cost efficiency efforts. You will be responsible for working with a team that will partner with Ring subscriptions and operations teams to help them understand and manage their budgets and forecasts, quantify cost reduction efforts and proactively deliver cost related insights to relevant constituents. You will completely own automation initiatives and help the team enhance data management and processes for reporting and forecasting. You will also deliver insightful financial analyses and reports to internal and external Business Partners and work closely with the accounting function to ensure timely and accurate financial reporting. You will get as much responsibility as you demonstrate you can handle!Locations for this role include: Los Angeles, CA area. Key job responsibilities• Provide visibility to Ring and Blink’s P&L, including Subscription Revenue, Bill of Material (BOM), and other cost of goods sold (COGS)• Work with the finance team to maintain updated forecasts and identify and communicate areas for improvement in the processes. • Assist in automation efforts and implementation of new financial tools.• Work with cross functional teams (Subscriptions, Logistics, Procurement, operations, Accounting, PM, Reverse Logistics, etc.) to manage their financial goals and drive efficiency and productivity• Recommend, implement and report on benchmarks for measuring financial and operating performance• Assist in the production and analysis of monthly, quarterly and annual financial reports to determine key drivers impacting the company’s performance• Aid in various ad-hoc financial analyses and projectsBASIC QUALIFICATIONS- 3+ years of finance or a related analytical field experience- Bachelor's degree in finance, accounting or related field- Knowledge of standard software including Excel, Access, Oracle, Essbase, SQL or VBA skills ...

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship. Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer. Ring is looking for experienced Software Development Engineers to help build new initiatives for our Ring/Blink teams which is critical to expanding our services business and support our customers.The ideal candidate will be curious, creative, goal-oriented, and excited to support other internal team members. You take ownership of your work and are passionate about software quality, consistency, maintainability, performance, and security.You will own the maintenance, design, development, and deliver of features that delight our neighbors and support our mission of safer neighborhoods. You will have the opportunity to directly contribute to new initiative and services within the Ring ecosystem to enable advanced features like video recording, computer vision detection, voice assistant integrations, among others.Key job responsibilities- Design, create, and update functionality for the Ring Billing and Subscription services used by our customers across Amazon and Ring using reusable, test-driven & efficient code.- Deliver & Improve the architecture of the application by developing highly scalable systems & APIs that can support a growing business.- Engage with internal (Engineering, QA, Product, Marketing, Support, etc.) and external stakeholders to lead technical discussion for new product features, analyze feasibility and provide estimates.- Identify & execute on opportunities to improve the user experience on the platforms by researching & incorporating new capabilities to increase efficiency.- Own the operation excellence, tech debt & security roadmap for the team and prioritize & deliver working closely with Product teams.- Guide team members to build scaleable & maintainable solution by conducting design review, reviewing team code and participating in defect analysis/RCA.A day in the life- Design & Build new features and provide maintenance, support and enhancements for existing ones.- Create documentation related to the services, APIs and software the team supports- Take ownership of the team's platform by participating in on-call support/rotation.- Interact with other Ring and/or Amazon engineering teams on a daily basisAbout the teamRing, since its founding in 2013, has been on a mission to keeping our neighbors close to what's important. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language- Must be an U.S. Military member with ~180 days of time in service remaining or an employment ready military spouse. Must be an approved candidate for Hiring our Heroes (HOH) 25-2 ...

We are seeking an entrepreneurial Program Manager in owning a variety of initiatives to further expand Sidewalk network connectivity and collect data from the field. This involves the management of internal partnerships and third-party vendors.Key job responsibilitiesYou will play a key role in helping us achieve Sidewalk goals and roadmaps. Additionally, this individual will work cross-functionally to ensure engineering and product teams have the necessary data to make key-decisions on network design and performance.About the teamAmazon Sidewalk is a new long-term effort to greatly extend the working range of low-bandwidth, low-power, smart lights, sensors, and other low-cost devices customers install at the edge of their home network. We believe customers shouldn’t have to settle for connected devices that lose functionality past the front door. With Amazon Sidewalk, customers will be able to place smart devices anywhere on their property and know the devices will work, even in dead spots where Wi-Fi and Bluetooth don’t reach, helping bridge the connectivity gaps around our homes!BASIC QUALIFICATIONS- Experience in program or project management- Experience owning program strategy and end to end delivery- Experience working cross functionally with tech and non-tech teams- Experience working with, presenting to and influencing senior executives up to VP level- Bachelor's degree ...