Applied Scientist III, Customer Service AI

The Applied Scientist will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation.Key job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

Applied Scientist, Learned Systems Group

Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning, systems, applied statistics and natural language technologies background to join our Learned Systems Group (LSG) and help build industry-leading large scale applied ML, AI and GenAI systems. As part of our LSG team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in systems, machine learning, artificial intelligence and human language technology. Key job responsibilitiesAs a part of the LSG, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging AWS resources, one of the world’s leading cloud companies and you’ll be able to publish your work in top tier conferences and journals. A day in the lifeYour work will directly impact millions of our customers in the form of products and services, as well as contributing to the wider research community. You will gain hands on experience with Amazon’s heterogeneous large scale distributed systems, text and structured data sources, and large-scale computing resources to accelerate advances in systems and machine learning.The Learned Systems Group at AWS helps build the scientific foundations of our analytics systems, including Redshift, Athena and RDS. We constantly push the state of the art to deploy state of the art ML and AI techniques into our large scale systems and finding new ways to delight our customers. We are constantly faced with large scale systems and we apply rigorous research methods to improve them with efficient and scalable innovative solutions.About the teamAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 3+ years of building models for business application experience- Experience applying theoretical models in an applied environment- Experience programming in Java, C++, Python or related language ...

Database Engineer , RDS/Aurora PostgreSQL

Do you want to work in Relational Database Service (RDS) for PostgreSQL which is one of the fastest growing AWS businesses? PostgreSQL (the only DBMS that has been named the database of the year 3 times by DB-Engines DBMS of the year Blog (https://db-engines.com/en/blog/DBMS+of+the+year) is also one of the fastest growing database in the industry where related expertise and experience is highly sought after. Our team’s (the Database Engineering Team For RDS PostgreSQL) mission is to build, improve and manage PostgreSQL as a fully managed database service. This is not a typical DBA/DBE role where you manage databases for specific customers. Instead, you are an integral part of the core database engineering team as you will work closely with developers and product/program managers. Your job responsibilities include:- You will translate customer’s needs and use cases into technical innovation and robust engineering solutions. - You will act as the “Voice of the Customer” to help developers understand how customers use databases in the real world. - You will own the design for system level validation of the service.- You will actively drive feature enhancements, permanently resolve the root causes of issues, and improve the performance of our managed database service. - You are viewed as the ultimate subject matter expertise for all things databases as your work will be highly sought by support team, and account teams and customers directly. - You will interact with the open-source community via forums, conferences and feature or bug-fix code submissions.In summary, you will engage and contribute in the full product cycle: feature brainstorming, design, implementation, validation and customer escalation. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services10031Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8 years experience building and maintaining complex mission-critical production database systems such as Postgres, Oracle, MySQL, Microsoft SQL Server- 5 years experience designing and maintaining PostgreSQL relational databases- 5 years experience in systems engineering, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters and troubleshooting.- 5 years experience working with customers, resolving database, systems and infrastructure-related issues and also providing systems architecture leadership.- Experience migrating databases from commercial engines to PostgreSQL- Can analyzing issues holistically, from the application tier through the database, down to the storage.- Broad awareness of customer workloads and use cases, including performance, availability and scalability- Working knowledge of relational database internals (locking, consistency, serialization, recovery paths)- Working knowledge of at least one scripting language (shell, Python, Perl).- Working knowledge of at least one application programming language (Java, C#, C, C++, Go)- Coding skills in the procedural language for at least one database engine a must (pl/pgsql, PL/SQL, T-SQL etc.) ...

Frontend Engineer II, Amazon Data Firehose

We are hiring engineers for the Amazon Firehose Team. The team owns all aspects of the Firehose service, including requirements, architecture, design & development, quality assurance, deployment and operations. As an engineer in this team, you will learn the ins and outs of building a highly available, scalable, distributed and secure system that uses all the modern cloud computing paradigms, techniques and tools.Solving problems at AWS scaleYou will build and operate the next-generation of a real-time data delivery and ingestion engine,Amazon Data Firehose, the defacto service to consume and deliver streaming data to numerous AWS and 3rd party destinations. This is a truly unique role where you’ll build a brand new service that requires partnering with multiple teams that cuts across all of AWS and 3rd party vendors. It’s humbling and energizing to build, invent, influence, scale and simplify software that numerous services depend on at AWS scale.Key job responsibilities- Help define front end architectures, own and implement specific components, and help shape the overall user experience- Contributing to defining best practices for front end development- Collaborate with UX Designers and Product Managers- Contribute to planning, design, implementation, testing, operations, and process improvement as a member of an autonomous team- Write high-quality, efficient, testable code- Mentor and support the growth of other developersA day in the lifeFrontend Engineers at Amazon partner with the customers, stakeholders, product managers and UX designers to define and execute the product goals. You challenge yourself and others to constantly come up with better solutions. You're a thought leader, but you don't just know how to solve the problem, you prove it by building the solution. Last but not the least; you have a high bar for code quality and passion for design and architecture.About the teamAmazon Data Firehose is powering many of the real-time technologies you use today, and we do this at a colossal scale. Worldwide, Firehose works with billions of events and petabytes of data each day in support of many thousands of customers running mission-critical real-time applications.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience- Experience using JavaScript frameworks such as angular and react ...

GenAI Solution Architect, AGS North America Startups

Do you like startups? Are you an expert in the development and practical application of GenAI, AI, and ML? Are you interested in the intersection of cloud computing, generative AI, and disrupting innovation? Yes? We have a role you might find interesting.Startups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and challenge the status quo. They seek to address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. This is where you come in.We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage cutting-edge AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilitiesHelp a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycleSupport startups in architecting scalable, reliable and secure solutionsSupport adoption of a broad range of AWS services to deliver business value and accelerate growthSupport the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedbackEstablish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCsDevelop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-marketA day in the lifeStartups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo. To address underserved customers or to challenge incumbents. They usually operate in an environment of scarcity: whether that's capital, engineering resource, or experience. This is where you come in.The AWS Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. We're here to help them deploy the best, most scalable, most secure, cost effective and easy to operate architectures.About the teamHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the futureBASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 10+ years of IT development or implementation/consulting in the software or Internet industries experience ...

GenAI Solutions Architect, AGS North America Startups

Do you like startups? Are you an expert in the development and practical application of GenAI, AI, and ML? Are you interested in the intersection of cloud computing, generative AI, and disrupting innovation? Yes? We have a role you might find interesting.Startups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and challenge the status quo. They seek to address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. This is where you come in.We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilities-Help a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycle-Support startups in architecting scalable, reliable and secure solutions-Support adoption of a broad range of AWS services to deliver business value and accelerate growth-Support the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedback-Establish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCs-Develop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-marketA day in the lifeStartups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo. To address underserved customers or to challenge incumbents. They usually operate in an environment of scarcity: whether that's capital, engineering resource, or experience. This is where you come in.The AWS Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. We're here to help them deploy the best, most scalable, most secure, cost effective and easy to operate architectures.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 2+ years of design, implementation, or consulting in applications and infrastructures experience- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience ...

Programmer Writer, Amazon SageMaker

Can you document and explain complex information clearly and concisely? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a technical writer to support Amazon AI and ML services. These services include Amazon SageMaker, which is our flagship machine learning service, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on cutting edge Generative AI and Machine Learning technologies. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. You will be part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!Code: 10027, 10028, 10030Key job responsibilities- Author and deliver high-quality conceptual and procedural content, API reference documentation, and code examples - Develop, negotiate, and drive content strategy in alignment with product strategy and Amazon content guidelines- Work with customer feedback, use website and content engagement data, and direct your analysis and insights into improving content performance and strategy - Advocate for optimal customer experiences, dive deep to develop domain expertise, and function as the first customer for your products- Work with other writers to improve how we write, hire and develop talent, and identify and drive opportunities to boost team efficiency.A day in the lifeOur team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work. About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. About AWSDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience- A minimum of 3 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies - Experience using content publishing tools to write, format, manage, and publish technical content on the web - Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Senior Database Engineer, RDS and Aurora MySQL

Relational Database Service (RDS) is one of the fastest growing AWS businesses, providing and managing relational databases as a service. RDS is seeking talented database engineers who will innovate and engineer solutions in the area of database technology. Do you like to innovate? We need Database Engineers who are passionate about solving real-world customer problems and able to translate customers' needs and use cases into technical innovation and robust engineering solutions on AWS.The Database Engineering team is actively engaged in the ongoing database engineering process, partnering with development groups and providing deep subject matter expertise to feature design, and as an advocate for bringing forward and resolving customer issues. In this role you act as the “Voice of the Customer” helping software engineers understand how customers use databases to help build the next generation of Aurora & RDS services -- this NOT a DBA roleAbout the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough code reviews. We encourage our team members to think big and innovate on behalf of the customer.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS - Deep knowledge and experience designing and running MySQL relational databases including knowledge of relational database internals (locking, consistency, serialization, recovery paths) - Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters and troubleshooting. - Experience working directly with customers, resolving database, systems and infrastructure-related issues and also providing systems architecture leadership - Experience engineering, administering and managing multiple relational database flavors (e.g. Oracle, MySQL, SQLServer, PostgreSQL) ...

Senior Frontend Engineer, Database Migration Service (DMS)

Amazon Database Migration Service (DMS) is looking for frontend engineers to own and build world-class experiences for our customers. If you’re an engineer with skills to create interactive and well-designed web interfaces, then AWS is looking for you. You will work with UX designers and SDEs on architecting, designing and implementing high performance console applications to delight customers who interact with DMS. The AWS Database Migration Service helps customers migrate databases to AWS easily and securely. The service is used by customers across the world to migrate their most important data from their on-premises datacenters to Amazon services. Our customers depend on our services' reliability and security to handle their business data. More information on AWS DMS is available at http://aws.amazon.com/dms Who you are: - Work closely with UX designers and product managers to develop dynamic UI experiences. - Highly-motivated and thrive in an environment where problems are open-ended. - Enjoy engaging in passionate discussions with smart people and letting the best ideas rise to the top. - Have experience in basic cross browser support, caching and optimization techniques (css sprite, minify, gzip, data uri) for faster page load times. - Genuinely excited about technology, have a strong interest in learning and playing with the latest technologies.About the teamUtility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professionalBASIC QUALIFICATIONS- 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience- 5+ years of front-end developer creating prototypes or wire-frames for enterprise web applications or workflows experience- Experience developing with MVC/MVM frameworks (e.g. React.JS, AngularJS, Vue) ...

Senior GenAI Solutions Architect, AGS North America Startups

Do you like startups? Are you an expert in the development and practical application of GenAI, AI, and ML? Are you interested in the intersection of cloud computing, generative AI, and disrupting innovation? Yes? We have a role you might find interesting.Startups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and challenge the status quo. They seek to address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that’s capital, engineering resource, or experience. This is where you come in.We are looking for technical builders who love the idea of working with early stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and diagnostics startups) and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor.As a member of the Generative AI Startups team, you will work directly with customers to help them successfully leverage AWS technology to develop, train, tune, and deploy the next generation of generative AI foundation models at scale.As well as spending time working directly with customers, you’ll also get plenty of time to learn new technologies and keep your skills fresh. We have 200+ services across a range of different categories and it’s important that we can help startups take advantages of the right ones. You’ll also play an important role as an advocate with our product teams to make sure we are building the right products and features for the startups you work with. And for the customers you don’t get to work with on a 1:1 basis you’ll share knowledge more broadly by working on technical content and presenting at events.Key job responsibilitiesHelp a diverse range of generative AI-focused startups to adopt the right architecture at each part of their lifecycleSupport startups in architecting scalable, reliable and secure solutionsSupport adoption of a broad range of AWS services to deliver business value and accelerate growthSupport the evolution and roadmap of the AWS platform and services, connecting our engineering teams with our customers for feedbackEstablish and build technical relationships within the startup ecosystem, including accelerators, incubators and VCsDevelop startup specific technical content, such as blog posts, sample code and solutions, to assist customers solve technical problems and reduce time-to-marketA day in the lifeStartups are the large enterprises of the future. These young companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo. To address underserved customers or to challenge incumbents. They usually operate in an environment of scarcity: whether that's capital, engineering resource, or experience. This is where you come in.The AWS Startup Solutions Architecture team is dedicated to working with startup companies as they build their businesses. We're here to help them deploy the best, most scalable, most secure, cost effective and easy to operate architectures.About the teamDiverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience- 3+ years of design, implementation, or consulting in applications and infrastructures experience ...

Senior Software Dev Engineer, Amazon Data Firehose

We are hiring engineers for the Amazon Data Firehose Team. The team owns all aspects of the Firehose service, including requirements, architecture, design & development, quality assurance, deployment and operations. As an engineer in this team, you will learn the ins and outs of building a highly available, scalable, distributed and secure system that uses all the modern cloud computing paradigms, techniques and tools.The ideal candidate has experience designing large-scale systems supporting millions of transactions per second, enjoys solving complex software problems, and possesses skills to innovate, design and solve problems at scale. Ideally you have an in-depth understanding of streaming data technologies like Amazon Kinesis or Apache Kafka, and experience with open-source data processing frameworks like Apache Spark, Apache Flink, or Apache Storm. Your responsibilities will include collaborating with other engineers to build a large scale AWS service, and work with senior leaders to define your team's roadmap, including identifying design and code changes needed in the underlying open source platforms. Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the teamAmazon Data Firehose is a new fully managed service to load streaming data into AWS. It can capture and automatically load streaming data into different destinations, enabling near real-time analytics with existing business intelligence tools and dashboards you’re already using today. It is a fully managed service that automatically scales to match the throughput of your data and requires no ongoing administration. It can also batch, compress, and encrypt the data before loading it, minimizing the amount of storage used at the destination and increasing security.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Dev Engineer, Amazon Data Firehose

We are hiring engineers for the Amazon Data Firehose Team. The team owns all aspects of the Firehose service, including requirements, architecture, design & development, quality assurance, deployment and operations. As an engineer in this team, you will learn the ins and outs of building a highly available, scalable, distributed and secure system that uses all the modern cloud computing paradigms, techniques and tools.The ideal candidate has experience designing large-scale systems supporting millions of transactions per second, enjoys solving complex software problems, and possesses skills to innovate, design and solve problems at scale. Ideally you have an in-depth understanding of streaming data technologies like Amazon Kinesis or Apache Kafka, and experience with open-source data processing frameworks like Apache Spark, Apache Flink, or Apache Storm. Your responsibilities will include collaborating with other engineers to build a large scale AWS service, and work with senior leaders to define your team's roadmap, including identifying design and code changes needed in the underlying open source platforms. Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About the teamAmazon Data Firehose is a new fully managed service to load streaming data into AWS. It can capture and automatically load streaming data into different destinations, enabling near real-time analytics with existing business intelligence tools and dashboards you’re already using today. It is a fully managed service that automatically scales to match the throughput of your data and requires no ongoing administration. It can also batch, compress, and encrypt the data before loading it, minimizing the amount of storage used at the destination and increasing security.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, RDS PostgreSQL

Amazon RDS for PostgreSQL runs a massive fleet of PostgreSQL databases in the world. We built software, we patent new things, and we attend conferences around the world to learn even more. PostgreSQL is the most advanced open-source database out there, and we’re proud to contribute to its success. By combining the open-source power and popularity of PostgreSQL with Amazon Web Services, for both our database engines, we think we have a winning combination for both startups and enterprises who are moving all their most important data and applications to the cloud. Check out the awesomeness of PostgreSQL at https://www.postgresql.org/. We have challenging problems to solve in distributed systems, concurrency, database internals, caching, query optimization, languages, and performance engineering. We intend to be the world’s best managed database, built by an excellent team, all while having fun - come join us on the journey! For more information about Amazon RDS for PostgreSQL, please visit https://aws.amazon.com/rds/postgresql/. A successful applicant must possess excellent software development skills, good testing aptitude, working knowledge of relational databases and distributed systems. Ability to learn new skills and concepts rapidly and work independently is essential. Candidates need to have a strong sense of ownership, passion to provide great customer experience and excellent troubleshooting skills even when in high-pressure situations.What is in it for you?· Huge impact: Work on a service that will be used, directly and indirectly, by millions of customers.· Gratification: You will know you are solving problems most software developers don’t yet know exist.· Critical: Databases are cornerstones to many of our customers’ applications.· Ownership: you will quickly become responsible for key components of the service.· Learn: If want to learn about challenges of large-scale fault tolerant systems in practice – this is an opportunity of a life time.· Innovate: We learn from our customers and invent every day.· Make history: AWS is the leader in a current industry wide revolution.· Have fun: Surround yourself with engineers that like to solve complex problems, but also work in a fun environmentAWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services10016Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, Amazon Aurora DSQL

The Aurora DSQL team at AWS is building revolutionary transactional database technology, delivering innovative customer experiences in the areas of automated operations, global scale, query processing, and storage. If contributing to the design and development of a new, first-of-its-kind, database excites you, then a role on this new initiative may be your dream job. Join us during this formative period of the product and be a leader in shaping the future of databases at Amazon and beyond!The Query Processing sub-team (QP) owns everything in the life cycle of a SQL statement like Parsing, Analysis (syntax and semantic), Rewriting, Planning (Optimizer) and Execution while providing customers access to observability metrics to help them understand their database performance better. As an Engineer on this team, you will be responsible for building a highly distributed and performant database system with a focus on query processing. This will involve designing and implementing key query processing components such as the query optimizer, planner, and execution engine. You will work on optimizing queries through techniques like heuristic-based rewrites, cost-based optimizations, improved cardinality estimations, and leveraging runtime feedback to enhance the query optimization process. You will be identifying and resolving performance bottlenecks in the overall query processing system to ensure efficient and scalable database operations. An ideal candidate has experience building databases and/or large stateful cloud services, is able to dive into complex problems, and is able to invent simple and elegant solutions for the same. They are able to design, implement and deliver cutting edge software systems and mentor junior team members. They thrive on creative and collaborative problem solving, and also enjoy the challenge of operating services at AWS scale.AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services10031Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.About AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Development Engineer, AWS Aurora MySQL Engine

Are you interested in building hyper-scale database services in the cloud? Do you want to revolutionize the way databases are built for the cloud ? Do you want to have direct and immediate impact on hundreds of thousands of users who use AWS database services?Amazon Aurora is a MySQL-compatible, relational database engine that combines the speed and availability of high-end commercial databases with the simplicity and cost-effectiveness of open source databases. It provides up to five times better performance than MySQL at a price point one tenth that of a commercial database while delivering similar performance and availability.We are looking for passionate engineers to help us deliver industry leading next generation database services for the cloud. You will be part of the team that architects, designs, and implements highly scalable distributed database systems that provide availability, reliability and performance guarantees. This is a hands on position where you will have the opportunity to do everything from building highly distributes and scalable components to mentoring other engineers.If you are interested in getting in on the ground floor within a fast growing business and help shape the technology, product and the business, we would love to hear from you.Inclusive Team CultureHere at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Work/Life Balance infoOur team puts a high value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. This position involves on-call responsibilities, typically three days a month, and also includes solving problems reported by customers. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.Mentorship opportunitiesOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks.10031*Utility Computing (UC)* AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.**Why AWS**Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.**Diverse Experiences**Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.**Work/Life Balance* *We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **Inclusive Team Culture* *Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.**Mentorship and Career Growth**We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Key job responsibilitiesOur engineers collaborate across diverse teams, projects, and environments to have a firsthand impact on our global customer base. You’ll bring a passion for innovation, data, search, analytics, and distributed systems. You’ll also:Solve challenging technical problems, often ones not solved before, at every layer of the stack.Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.Build high-quality, highly available, always-on products.Research implementations that deliver the best possible experiences for customers.A day in the lifeAs you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:Build high-impact solutions to deliver to our large customer base.Participate in design discussions, code review, and communicate with internal and external stakeholders.Work cross-functionally to help drive business decisions with your technical input.Work in a startup-like development environment, where you’re always working on the most important stuff.About the teamOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Engineer - Redshift Data Management, Redshift

Amazon Redshift is looking for talented individuals with expertise and passion for building DBMS internals. We are interested in people who can conduct independent research and have a passion for building software and systems, that is, smart people who can get the job done!Key job responsibilities- Converting functional and technical requirements into detailed architecture and design- Leading a team of engineers to implement this design- Coding and testing complex system components- Participating in code and design reviews to maintain our high development standards- Working with other teams to deliver and operate large scale, distributed services in the cloud- Steer overall system architecture, scalability, reliability, and performance- Mentoring other engineers, defining our challenging technical culture, and helping to build a fast-growing teamA day in the lifeJoining the Amazon Redshift team gives you the opportunity to:* Work on a disruptive product that’s still in its early stages* Solve challenging problems that will revolutionize database computing in the cloud* Build a product that will leverage the scale of resources available in the cloud* Work for a company that’s a recognized leader in the cloud computing space* Be involved in the fast growing, big data spaceAbout the teamAmazon Redshift is a rapidly growing, fast and powerful, fully managed, petabyte-scale data warehouse service in the cloud. It enables customers to dramatically increase their query performance when analyzing virtually any size data set using the same SQL-based business intelligence tools they use today. Storage, Performance, Scalability and Ease of Use are key focus areas within the Data Management Team.Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we strive hard to build an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough but constructive code reviews. We value your career growth and assign projects that help team members develop their engineering expertise and leadership skills and feel empowered to take on more complex tasks in the future.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Software Engineer, Amazon Redshift

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud. With AWS, you can requisition compute power, storage, and other services – paying as you go for only the resources you need. Amazon Redshift is a rapidly growing, fully managed, petabyte-scale data warehouse service in the cloud. It enables customers to dramatically increase their query performance when analyzing virtually any size data set using the same SQL-based business intelligence tools they use today. They can launch a fully operational service with a few clicks for as low as under $1000 per terabyte per year. Amazon Redshift manages all the work needed to set up, operate, and scale a data warehouse, from provisioning capacity and installing software to monitoring and backing up the cluster, to applying patches and upgrades. By automating these labor-intensive tasks, Amazon Redshift enables customers to spend their time focusing on their data and business insights, rather than on procuring and managing infrastructure.Joining the Amazon Redshift team gives you the opportunity to:Work on a disruptive product that’s still in its early stagesSolve challenging problems that will revolutionize database computing in the cloudBuild a product that will leverage the scale of resources available in the cloudWork for a company that’s a recognized leader in the cloud computing spaceBe involved in the fast growing, big data spaceWe are looking for developers with expertise and passion for building database features for large scale distributed systems. Experience with databases, database drivers, BI/ETL tools, and operating complex services running in the cloud are all pluses. In this role, you will have responsibility for:Working on state of the database featuresTranslating functional and technical requirements into detailed architecture and designCoding and testing complex system componentsParticipating in code and design reviews to maintain our high development standardsWorking with other teams to deliver and operate large scale, distributed services in the cloudOverall system architecture, scalability, reliability, and performanceMentoring other engineers, defining our challenging technical culture, and helping to build a fast-growing teamBASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

Senior Technical Writer, AI/ML Docs

Are you a writer who loves to code ? Are you excited about diving deep into AI/ML concepts and helping customers adopt generative AI technology? The Technical Content Experience (TCX) group, also known as AWS Documentation, is looking for a programmer writer to support Amazon AI and ML services. These services include Amazon SageMaker, which is our flagship machine learning service, Amazon Bedrock, and Amazon Q, and this role offers the opportunity to work on cutting edge Generative AI and Machine Learning technologies. Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation. This is an opportunity to explain complex information concisely. You will become part of a customer-obsessed, dynamic team of talented, geographically distributed, highly technical communicators. Join us on our journey to provide high-quality documentation and code examples to our customers!1002710028Key job responsibilities- Author and deliver high-quality documentation and samples- Develop, negotiate, and drive content strategy in alignment with product strategy- Engage with customers, gather data and feedback, and report insights around content performance metrics- Develop scripts, sample code, and technical procedures that are easy to use.- Help hire and develop writers on the team- Identify and drive opportunities to improve efficiencyA day in the lifeOur team puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.About the teamThe AWS Documentation team writes and provides support for a diverse technical audience, such as developers, DevOps professionals, IT professionals, and technical program managers. On behalf of our customers, we innovate, we research, we learn, and we experiment. We collaborate with product managers to understand our customers’ needs. We partner with software developers to learn about the inner workings of AWS services so that we can influence product design and the customer experience with the product. We know that what we do makes a difference to our customers. We work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid WorkWe value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our US Amazon offices.This team is a part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.BASIC QUALIFICATIONS- Degree or certification in a relevant technical field or equivalent experience- A minimum of 3 years of experience designing and producing content for a technical audience that include data scientists or business consumers of AI technologies- Experience using content publishing tools to write, format, manage, and publish technical content on the web- Ability to read and write basic example code in one or more programming languages, such as Python, Java, JavaScript, Ruby, C#, or Go ...

Software Dev Engineer II, Redshift Query Processing, Amazon Redshift

Do you want to solve business challenges through innovative technology? Do you enjoy working on cutting-edge, scalable services technology in a team environment? Do you like working on industry-defining projects that move the needle?At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand.The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years.If this sounds interesting to you, apply and come chart your own path at Amazon.Some roles may require the ability to obtain and maintain a TS/SCI security clearance with polygraph, US Citizenship required.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Software Dev Engineer, Amazon Data Firehose

Amazon Data Firehose is powering many of the real-time technologies you use today, and we do this at a colossal scale. Worldwide, Firehose works with billions of events and petabytes of data each day in support of many thousands of customers running mission-critical real-time applications. We are hiring engineers for the Amazon Data Firehose Team. The team owns all aspects of the Firehose service, including requirements, architecture, design & development, quality assurance, deployment and operations. As an engineer in this team, you will learn the ins and outs of building a highly available, scalable, distributed and secure system that uses all the modern cloud computing paradigms, techniques and tools.Solving problems at AWS scaleYou will build and operate the next-generation of a real-time data delivery and ingestion engine, Firehose, the defacto service to consume and deliver streaming data to numerous AWS and 3rd party destinations. This is a truly unique role where you’ll build a brand new service that requires partnering with multiple teams that cuts across all of AWS and 3rd party vendors. It’s humbling and energizing to build, invent, influence, scale and simplify software that numerous services depend on at AWS scale.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.About the teamAbout AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Diverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...