Software Development Engineer, AWS Vetting

Come change the way the world sees the Cloud!

What do we do?
We build platforms and tools that ensure the health of AWS hardware by testing every new and rebuilt system across all AWS data centers. Our platform enables service owners such as EC2, EBS, S3, and other to deliver healthy servers for their service to the production. Our team leads a large-scale service that sets the bar for Amazon and the industry in platform level services, effectively enabling the hardware at scale by designing and developing the software that manages the verification and testing of every server in AWS.

Why it’s high-impact?
We set the bar high to ensure that AWS customers get the capacity they need to run their applications on a healthy hardware server within an SLA

What’s the challenge?
There are many ambiguous and difficult challenges in our fast-moving space. Our platform is mission critical and requires deep system and software expertise. You need to have the ability to work within a fast moving and startup-like environment in a large company. You will identify solutions, trying ideas, given space to fail and iterate to produce products that your customers love.

What you will do?
You will be a part of a team to build the next generation of platform level software and systems that enables us to deliver healthy hardware to AWS customers. You design and deliver technology solutions which solve difficult business problems.

Who would succeed in this role?
Deeply technical engineers, who stay close to the customer as well as the systems architecture and design. They think about customer experience and the outcome. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

Why it’s high-impact:
Our systems ensure that AWS data centers run correctly and efficiently and that our leadership has visibility into every step of every process.

Who would succeed in this role:
Deeply technical engineers, who stay close to the customer as well as the architecture and design. A person who works autonomously and dives deep in to a problem to deeply understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results.

WorkLife Balance
Our team puts a high value on work-life balance. Most days, our teams are co-located in the Seattle office locations, but we’re also flexible when people occasionally need to work from home. Some teams meet twice per week in the office and others generally keep core in-office hours.

On-Call Responsibility
The positions involve some on-call responsibilities, typically each team follows a standard process to limit the on-call requirement to a minimal. On average each engineer should expect to be on-call once every 6 weeks. We don’t like getting paged in the middle of the night or on the weekend, so we work to ensure that our systems are fault tolerant. When we do get paged, we work together to resolve the root cause so that we don’t get paged for the same issue twice.

Mentorship & Career Growth
Our teams are dedicated to supporting new team members. Our teams have a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews.
We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.


Key job responsibilities
In this role your responsibilities are and not limited to:
- Solve complex problems, applying appropriate technologies and best practices.
- Focus on a major portion of existing or new team software, including large or significant component, set of features, mid-size application or service.
- Work with your team to invent, design and build software that is stable and performant. You write code that an SDE unfamiliar with the system can understand.
- Work on project ideas with customers, stakeholders, peers and helping balance customer requirements with team requirements.
- You help your team evolve by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews.
- Improve and focus on operational excellence, constructively identifying problems and proposing solutions.
- Work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.
- As needed, support training new team-mates on how your team’s software is constructed, how it operates, how secure it is, and how it fits into the bigger picture.


A day in the life
What’s the challenge: Engineers work in fast-moving space and have a large number of ambiguous challenges. Our projects require deep technical and software expertise and the ability to work within a fast moving, startup environment in a large company. You will be responsible for identifying solutions, trying ideas, given space to fail and iterate to produce products that your customers love. Software Engineers stay close to the customer as well as the architecture and design. Engineers dive deep to understand how things work, when to make subtle change, and when to disrupt the status quo to achieve the right results

About the team
Vetting, Monitoring, and Provisioning is a software organization within AWS that develops services for preparing (provisioning), validating (vetting), and monitoring the health and security of AWS servers worldwide. Our customers are data center operation teams, hardware engineering, and service owners such as EC2, EBS, and S3. Our customers deploy servers, power shelves, storage devices, and more across AWS's global data center footprint (including co-located sites). We enable our customers to manage, secure, test, monitor, and update these devices by building authoritative control systems. We measure success based on our ability to deliver capacity quickly, to proactively detect and prevent defects that impact customers, and our customers' ability to adopt and safely use our solutions. The scale of problems we solve is unique. We have an open, inclusive, and highly collaborative and supportive team culture and spend considerable time onboarding and training our new team members.