Senior System Development Engineer, Hardware Engineering Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Come work on Amazon Web Services (AWS) Outposts; a highly recognized hybrid cloud offering from AWS. AWS Outposts is an on-premises version of AWS public cloud. To learn more about Outposts, you can visit: https://aws.amazon.com/outposts/
We are a start-up like team within a big enterprise. This allows us to take risk and experiment, allow team members to flex their technical muscles and grow in their respective careers, and an unique opportunity to be part of the product's growth story. Are you interested in building high performant hardware used to run the largest cloud computing infrastructures in the world, and managing systems at scale? If yes, come join us.

Key job responsibilities
You will be part of a team that solves systemic issues, drives changes back into development and builds mechanisms to scale and efficiently operate our infrastructure at the Edge. As a member of the AWS Hardware team, you will work with other subject matter experts in compute, memory, storage technologies to develop and deliver the best customer experience in cloud computing.
We aim to hire engineers who will thrive in a fast-paced, collaborative and open environment, who aren't afraid to dive-deep to solve seemingly impossible challenges, who want to build rock solid never-fail, highly-secure hardware at world-class scale and who obsess over customers.

A day in the life
Lead the Hardware Engineering (HWEng) System Development (SysDE) effort to define and build software and enabling tools, according to defined HWEng Software development best practices; Track and report progress. Work across internal HWEng teams, to ensure drive chosen for new Edge and Outpost delivers performance, reliability and operational health needed by the EC2, Networking and Outpost platforms. Work closely with internal customers to identify early any potential problems with on-boarding new Edge and Outpost server into their ecosystem. Build, manage, and deploy pipelines for rapid deployment of new code changes to a variety of org-owned and customer-owned systems. Build monitoring tools and metrics to ensure hardware is running properly in both test and production environments. In addition, you will:

- Partner with Hardware Design Engineers and Software Engineer undertake sustaining and root cause analysis of complex issues.
- Interact with cross functional engineering teams across the company. Solves complex technical problems and architecture problem at the team level.
- Dive into and take ownership for critical design issues.
- Participate in design reviews.
- Address all aspects of technology readiness, including system design, tests and fleet deployment.
- Help build robust methodology and processes to deliver technology to products

About the team
The team is comprised of both Hardware Design Engineers, System Design Engineers, Software Development Engineers and Technical Program Managers, all with the common goal of delivering the best specialized server fleet possible to our customers.

*Why AWS*
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

*Inclusive Team Culture*
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.