The Head of Business Planning and Operations requires someone who is able to think big about global opportunities to expand and grow our business, and obsesses about how to entertain over 200MM Prime members around the world. With a focus on collaborating, inventing and simplifying and delivering results, you will work across our organization to identify the highest priorities areas of improvement and investment, then work backwards to deliver against them.
The ideal candidate for this role has deep knowledge and expertise of the entertainment and streaming business. They exhibit strong business acumen capabilities enabling them to analyze market trends, exercise high judgement, create informed recommendations and execute strategic plans that drive that drive business performance and operational efficiency.
Key job responsibilities
• Develop and drive long-term growth strategies across our International business. Own the development and delivery of long-term planning (3YF), annual budget and operating plans, along with Finance, and identify ways to optimize resource allocations and investments across Prime Video International
• Identify and build business rationales for new areas of investment, including territory expansion, category expansion and audience opportunities that will deliver against key performance metrics and deliver long range business plans for VP/SVP approval.
• Identify and implement customer lifecycle management, retention and churn mitigation strategies and ensure that across PVI we are hitting key churn input metrics (DSDs, DSWs, HPC). Work closely with Product/Tech and local business teams to influence and ensure that roadmaps reflect the most strategic priorities for PVI.
• Establish and improve business and decision-making processes to drive business and P&L performance, ensuring we are maximizing revenue and operating income growth. Regularly inspect the effectiveness of operating mechanisms (QBRs, MBRs) and implement new, improved approaches as needed.
• Implement ways to reduce overhead, leverage technology, and ensure that human capital is applied towards high value functions and output.
• Work cross-functionally with senior and regional leadership across Finance, Studios, Product/Tech and Global Business teams to identify new initiatives and drive them through to execution.
• Manage a portfolio of strategic projects from planning through execution, ensuring projects are delivered on time, within scope, and within budget.
• Perform complex analysis and create business driving documents that surface key learnings and recommend new business initiatives.
• Manage monthly and quarterly business reviews to track progress, manage escalations, and continuously drive the organization towards our goals.
• Prioritize well and communicate clearly across all levels of the organization with a proven ability to influence others to adopt change.
• Collaborate with operations leads across other departments and regions to identify and execute on global operational and performance improvements.
BASIC QUALIFICATIONS
• 10+ years in the media and entertainment industry
• Experience in strategy, business operations, program management, or business development in the media and entertainment industry strongly preferred
• A passion to invent and simplify and deliver results, fostering a culture of positive improvement.
• Experience developing, analyzing, and communicating results to senior management.
• Demonstrated ability to implement processes, change management, and applying frameworks across an organization.
• A passion for film and television, digital media, and digital video.
• Strong executive level writer.
• Based in the US or willing to relocate. Los Angeles preferred.
• International travel required
PREFERRED QUALIFICATIONS
• MBA or similar degree
• Experience developing and reviewing P&Ls and pro forma business models
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $130,300/year in our lowest geographic market up to $278,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.