Key job responsibilities
- Analyze shipper performance data and identify areas for improvement
- Develop and implement coaching strategies for underperforming shippers
- Create actionable recommendations to enhance shipper efficiency and compliance
- Collaborate with cross-functional teams to drive best practice adoption
- Manage performance metrics and report on progress to key stakeholders
A day in the life
As a Shipper Performance Coach, you'll start your day reviewing performance data and identifying trends. You'll then conduct coaching sessions with shippers, offering tailored advice to improve their processes. Throughout the day, you'll collaborate with various teams to implement new strategies and track their effectiveness. You'll also participate in innovation sessions, brainstorming ways to revolutionize the transportation shipper experience.
About the team
Our team is passionate about reinventing transportation logistics. We thrive on learning, innovating, and having fun while delivering results. With a direct line to our users, we're customer-obsessed and constantly pushing the boundaries of what's possible in the industry. Join us in building the future of logistics at an unparalleled scale and pace.
BASIC QUALIFICATIONS
- High school or equivalent diploma
- 1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
- Work 40 hours/week, and overtime as required
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Are 18 years of age or older
PREFERRED QUALIFICATIONS
- A completed Bachelor’s Degree from an accredited university or 2+ years of Amazon experience.
- Experience in logistics, transportation, or supply chain operations
- Six Sigma or Lean certification
- Experience in project management and process improvement
- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.