Program Manager, Risk and Capacity Optimization

Do you have an obsession for innovation? Do you have proven analytical capabilities, ability to multi-task and thrive in a fast-paced environment, exceptional communication and project management skills, and ability to dive deep, root cause and permanently eliminate defects? If so, this opportunity may be for you.

Key job responsibilities
- Undertake daily FC data analysis and distribute reports to support key strategic decisions and formulate recommendations for stakeholders.
- Extract, manipulate, assess, maintain data quality and convert data to facilitate and conduct analysis
- Built data efficiency and automation in order to drive FC capacity management analysis, processes and tools optimization.
- Collaborate and gather feedback from multiple stakeholders
- Clearly identify input/output relationships and the impact to operational and supply chain processes.
- Research, identify, gather and curate data from multiple sources to provide a more complete picture of our outputs
- Consolidate the knowledge around the Risk and Capacity Optimization data, metrics and reports


About the team
The Risk and Capacity Optimization team is a centralized team serving Fulfillment Centers (FC) across North America.

- We seek for End-To-End net benefit. We minimize under-the-roof costs for FCs, and maximize the opportunities for the FCs to deliver customer orders within 24hrs (1D delivery). We dive deep into the metrics and identify and address opportunities within the existing systems and processes.
- We are process experts. We simplify, standardize, and improve processes by using our expertise and strategic position within Amazon Fulfillment to innovate on behalf of the customer. We provide standard ways of working; and facilitate the decision making for FCs by delivering best in class products.
- We collaborate with external teams. Our team partners with senior FC leaders and external teams to deliver best in class products and processes to address improvement opportunities impacting and influencing from the overarching planning processes through the execution of the shift.