2025 Central Flow Lead (Tempe, AZ & Nashville, TN), Central Flow - Central Ops

This is a corporate and office-based position. This is a full-time, entry level position. Amazon is looking for recent and upcoming graduates with high-potential to join our Central Flow team. Amazon North American Customer Fulfillment (NACF) Planning and Execution Team (PLEX) is a central part of Amazon and at the heart of our supply chain processes. The Central Flow team focuses on operational execution, risk mitigation, and best practices to deliver for our customers.

As a Central Flow Lead, you will have an opportunity to work with stakeholders across North America and develop a collaborative leadership style, while utilizing the tools and processes that have helped create the most customer-centric company on Earth. You will manage building workflow, guide the hourly and daily decision making of our operations leaders to help deliver on our customer promise via audits & daily syncs. Your main focus will be using data to quantify risk, provide guidance and direction, and influence our fulfillment centers deliver strategy. You will ensure that the Amazon sites you support have all the tools needed to succeed for any task during a shift. You will also get the chance to develop projects in partnership with your team leadership that will impact Amazon supply chain planning and execution.

The Central Flow team provides critical operational insights and works with leaders to develop advanced and intuitive automated flow control for Amazon operations. Central Flow is comprised of multiple business verticals each tasked with monitoring and overseeing different aspects of daily operations throughout Amazon’s fulfillment network.

Central Flow Leads will bring Amazon’s customer obsession to life in an execution focused environment. You will work on a team of engaged flow leaders to deliver a best-in-class fulfillment experience for customers and stakeholders. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, safety, and fun. Central Flow Leads are natural leaders who are comfortable with change and are always looking for ways to improve their operation through data-driven decision making. Central Flow Leads demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, willingness to learn new things, and a commitment to the customer and employee experience.

Compensation: Hourly base pay ($23.32-
$25.91 range - location based), sign on payments, and restricted stock units.

Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)

Locations: Tempe, AZ and Nashville, TN

Program Quick Facts and Location
• This position is a corporate role in an office setting.
• This position supports stakeholders across the US and Canada from centralized locations in Tempe, AZ or Nashville, TN.
• This role requires ability to work night shift, varying time zones, weekends, and or holidays supporting Amazon Fulfillment Centers operating 24/7.
• Relocation (if qualified)


Key job responsibilities
• Ensure procedures are followed for flow management and daily execution.
• Partner with site management teams to establish and maintain quality control standards.
• Maintain performance goals and targets to ensure accuracy and quality for customers.
• Shifts will require willingness to work nights, weekends, and holidays
• Work overtime as required based on business need.
• Utilize existing tools, reporting, or data sources to deep dive problems and provide resolution or corrective action as needed.

Eligible candidates must have work authorization without employer intervention to be considered for this role. Amazon is unable to provide any immigration related support or sponsorship now or in the future for this position. Proof of work authorization will be required prior to starting in the position.