Network Install Technician

Amazon Web Services (AWS) is looking for an Infrastructure Delivery Install Technician to join our growing team within infrastructure operations. Our Infrastructure team is responsible for day to day installation of servers and network equipment, structured cabling, project work and capacity management. This technician will also be involved with installation and troubleshooting of structured cabling, management of infrastructure inventory levels, physical installation of network and server racks and/or devices and management of data center services vendors. By applying to this position your application will be considered for all locations we hire for in Arizonia. This position requires the successful candidate report to a site location.

You will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. You will launch cutting edge server technologies and solve diverse networking impairments. You will quickly and accurately assess a wide range of infrastructure issues, which requires a good understanding of computers, servers, switches and various networking devices from both a hardware and software perspective and a demonstrated willingness to learn and apply new technology.

To be successful in this role you should possess technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. In addition, you must possess strong analytical skills with demonstrated problem solving ability. You will be able to leverage your experience exercising high levels of initiative, judgment, and diplomacy.

NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion



Key job responsibilities
Partner with cable vendors to install, inspect and troubleshoot cabling
Installation and maintenance of copper and fiber cable infrastructure
Install, test and troubleshoot fiber optic and copper cabling, including patch panels and patch cords
Ensure that the Data Center and vendor installations comply with all installation practices
Report current status via ticketing system, status reports, email and slack
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
Exhibit quality workmanship on all work and maintain site cleanliness
Work with a partner to move integrated enterprise equipment from loading docks into planned positions
Manage, check and coordinate all materials to be delivered to site daily
Carry cell phone for communication, information, and emergencies
Up to 50% travel within geographical work area may be required; some travel outside traditional work area may be requested

All physical requirements are expected with reasonable accommodations:

Walk job sites in uneven terrain
Some regional travel may be required
Work safely at heights and from ladders
Ability to work on your feet conducting site walks and installation tasks for the entirety of an 8-hour shift.
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
Ability to work in an environment that operates 24/7 with an ability to participate in after-hours support as needed

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.