Wondery LLC

Wondery Advertising is looking for a leader of leaders for our Customer Success team. As our customer’s “go-to” experts on Wondery’s advertising processes and services, the Customer Success team earns trust and fosters frustration-free advertiser experiences through seamless project management of campaigns, data-driven optimization recommendations, and ongoing customer education, all aimed at helping advertisers grow their business in podcasting. The leader of this organization will be expected to deliver a vision for their business and the needs of their customers in relation to Campaign Management and Account management. In order to do this, senior leaders obsess over their customers through data and strong business judgment, and apply this with a company-wide context. Senior leaders are trusted to address critical business needs through the leadership of multi-year projects or programs with significant business impact. They therefore need to have demonstrable experience of tackling extremely complex problems, and of ensuring the delivery of their programs through the design and implementation of mechanisms, which may include new tools or system requirements. They have extensive leadership experience, including leading people managers and building mutually beneficial partnerships with key stakeholders.Key job responsibilities- Effectively partner with all levels of leadership, and adept at building consensus- Partner with cross-functional stakeholders to develop and refine impactful Sales Enablement resources, ensuring alignment with strategic objectives and enhancing the sales team's ability to drive revenue growth- Influence organizational priorities, business stakeholders, and possibly technology direction- Teach and coach our teams on identifying opportunities, creating solutions, and building mechanisms to operate and audit programs across multiple business segments and locales- Assess impact on revenue, business growth, and cost savings and recommend projects to senior leadership- Engage and collaborate with cross-functional stakeholders to shape and refine the product roadmap, ensuring alignment with business objectives, market demands, and technological capabilities while driving innovation and strategic growth- Structure approaches to solving complex operational problems and develop key hypotheses- Be willing to "roll up sleeves" and operate with limited guidance and in ambiguous situations- Ramp and understand Wondery’s Podcasting and Amazon Advertising business quickly, as well as the needs of our customers- Elevate the CS org into a strategic revenue function by working with our Revenue Operations team to establish KPIs and operational processes- Devise and implement strategic initiatives that reduce customer churn and increase retention and renewals- Audit and improve the AM and CM job ladder and career pathing- Play a critical role in monitoring and reviewing Wondery’s top Strategic Accounts- Scale the CS org's reporting capabilities through tooling, processes, external vendors, etc.- Work internally/externally to ensure that Wondery’s Ads organization has the right tools and ad technology to build for scale. This includes identifying system enhancements and areas to create new mechanisms.A day in the lifeThe leader of this organization will be expected to deliver a vision for their business and the needs of their customers in relation to customer success including account management and campaign management. In order to do this, senior leaders obsess over their customers through data and strong business judgment, and apply this with a company-wide context. Senior leaders are trusted to address critical business needs through the leadership of multi-year projects or programs with significant business impact. They therefore need to have demonstrable experience of tackling extremely complex problems, and of ensuring the delivery of their programs through the design and implementation of mechanisms, which may include new tools or system requirements. They have extensive leadership experience, including leading people managers and building mutually beneficial partnerships with key stakeholders.About the teamWondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, New Heights, Armchair Expert, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.BASIC QUALIFICATIONS• 10+ years experience instructing executives, managers, and associates in Customer Success Media organizations• Experience communicating goals and strategies across multiple leadership levels of an organization• Knowledge of measurement, statistics and program evaluation• Experience managing a team ...

We are looking for a Podcast Strategist to join the Revenue Operations & Strategy team that supports Wondery’s advertising business. In this role, you will act as a vital link between our Originals Content team, Partner teams, and podcast talent to create new moneization opportunities. You’ll collaborate closely with studio teams, partner teams, Ad Sales, Ad Production, and Marketing to launch new shows and offerings while creating unique and exiciting branded content integrations.Key job responsibilities* Act as a key liaison between Content, Partner Management, Ad Production, Marketing, and podcast talent to define how podcasts are monetized through advertising.* Work with editorial and content teams to translate upcoming show launches into revenue-generating opportunities for the Sales team.* Coordinate with Content and Marketing teams during the Upfront sales process to integrate “first-look” opportunities, marketing promotional support, and other benefits that help sell through annual spend commitments from our most strategic advertisers.* Partner with teams to develop branded content or advertising integrations for priority podcasts.* Create a scalable and repeatable process for launching new shows and monetization opportunities for ad sales.* Establish a system for providing ad sales insights and feedback to content teams, shaping future content development and licensing opportunities.* Work closely with our Pricing & Inventory Lead to determine rates and other buying guidelines for new sales opportunities* Ensure our advertising collateral are tied to and accurately reflect the overall editorial tone and positioning of our podcasts, working cross-functionally to ensure we have the best narrative in market* Ensure smooth onboarding of new partner podcasts to the Advertising organization and maintain strong relationships with podcast talent, facilitating clarity and minimizing disruption in sales efforts.About the teamWondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, Morbid, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.BASIC QUALIFICATIONS- 6+ years of Microsoft Excel experience- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.- Experience defining, refining and implementing sales processes, procedures and policies or equivalent- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

We are looking for a seasoned Principal, eCommerce & IP Devt to join our Franchise team which is responsible for establishing Wondery as a driving force in creating, cultivating, and monetizing podcast IP. The ideal candidate possesses a blend of commercial acumen and creativity, is both strategic and roll-up your sleeves ready, and excited to blaze new trails for Wondery’s portfolio and talent.This role requires a broad set of expertise as the remit is to spearhead all aspects from strategy to execution for Wondery’s online retail/DTC strategy and presence in order to delight fans, serve our podcast talent/hosts, and drive growth. This seasoned and entrepreneurial executive will report directly to the Chief Brand Officer while actively engaging with internal teams (e.g., Product Development/Design, Content, Marketing, Licensing, Research, Business Planning, Ad Sales, Amazon Shopping) as well as podcast talent, agents, and licensing partners. Helping build out Wondery IP, and differentiate the Company in the fast-moving and fast-growing podcast space will require an entrepreneurial mindset, the ability to excel in a fast-paced environment, sound judgment, and the leadership to represent the effort as a whole including building relationships with anyone in the industry.They will be able to deliver results at both a strategic and tactical level across all aspects of the business, innovate and overcome hurdles, and achieve profitable long-term growth. They will also have strong verbal and written communication skills and work effectively with stakeholders across all levels of the organization. Key job responsibilities• Formulate and execute a comprehensive eCommerce plan that will delight fans, exceed talent expectations, and drive growth.• Oversee WonderyShop.com and www.Amazon.com/wonderykids, and development of new eCommerce storefronts; set roadmaps, identify vendors and collaboration partners, negotiate contracts, determine new product lines/drops, and manage product assortment and inventory.• Prepare annual forecast, monitor performance, generate reports and analyze data to identify insights to inform strategy and optimize performance.• Develop pitch decks, annual plans, and quarterly updates to present to talent and key stakeholders.• Collaborate with Product Development/Design, Content/Production, Marketing and podcast hosts to maximize the opportunity and align eCommerce with broader Company plans.• Liaise with Marketing/PR and podcasters on promotional plans.• Listen to and understand the fans, and be obsessed with meeting and exceeding their expectations.• Have a thorough understanding of the industry, business trends, events, and continually monitor both industry and competitor developments.BASIC QUALIFICATIONS- 10+ years of professional or military experience- 10+ years of developing, negotiating and executing business agreements experience- Experience developing strategies that influence leadership decisions at the organizational level- Bachelor's degree- Experience with eCommerce best practices, digital marketing, and online customer behavior and experience- Experience with eCommerce platforms (e.g., Shopify, Magento), Amazon.com, web analytics tools (e.g., Google Analytics), and/or digital marketing (SEO, SEM, digital advertising). ...

WONDERY is seeking a Sr.Marketing Manager, Video; to play a critical role in leading our video marketing efforts across organic, paid social and emerging video platforms. The right candidate has robust content marketing experience,developing video marketing strategies that drive engagement, brand awareness and customer acquisition. This role will manage all aspects of our video marketing initiatives, from content development, creation,distribution, analytics and ensuring our brand stands out in a competitive digital landscape. This position will report into the Head of Marketing Resources and will manage multiple video agencies. The Digital Marketing Manager, Video requires an individual who is highly data driven, organized and analytical with strong strategic and tactical skills. The candidate will develop and execute detailed strategic plans ; plan schedules and manage multiple video campaigns; while collaborating across multiple teams (Content, Franchise, Sales, Show Marketing and Analytics).Key job responsibilities- Develop and implement comprehensive video marketing strategies for YouTube, social media platforms (e.g. Facebook, Instagram, TikTok, X, Linkedin) and emerging platforms (e.g. FAST, AVOD and SVOD) that align with brand/show goals and target key audiences.- Create distribution strategies for engaging short-form video tailored to each digital platform's unique format and audience preference. - Develop go-to-market plans for video across all platforms.- Oversee production of high-quality promotional video content, including scripting, shooting, editing and post production in collaboration with external partners.- Collaborate with YouTube Channel Managers to ensure growth across our channels, including content planning, optimization (SEO, Thumbnails, titles, tags), audience engagement and expansion and performance analytics.- Monitor and analyze the performance of video content with all available external tools (e.g. YouTube Analytics, Sprinkler, Sprout) to deliver regular reports and insights with actionable recommendations to improve our growth, reach and engagement.- Stay current with the latest trends in video marketing, algorithms, emerging platforms to ensure our strategies remain innovative and effective. - Cross-Functional collaboration with internal and external stakeholders to align video content with our marketing campaigns and objectives. - Work with platform partners to ensure the business is adopting the latest product features and best practices.- Strategically develop and execute workflows that will help our video marketing efforts.About the teamWondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, as well as distribution of hit partner shows MrBallen, Morbid, and How I Built This. Wondery was behind six of the “Top 25 New Shows of 2023” (according to Podtrac) and is the #3 podcast network in the US (according to Podtrac and Triton) including Exposed, Ghost Story, Stolen Hearts, MrBallen’s Medical Mysteries, Frozen Head, and Spellcaster. 54 shows from Wondery have hit #1 on Apple Podcasts. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized, podcast-first listening experience, including access to its premium offering Wondery+. With Wondery+, fans get a premium listening experience, including exclusive podcasts, early access to new episodes of hit shows, ad-free listening, merch discounts, live streamed events, and more.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- Experience using data and metrics to drive improvements- Experience building, executing and scaling cross-functional marketing programs- Experience communicating results to senior leadership- Experience in emerging video platforms such as YouTube and FAST , or similar ...

Wondery is seeking an experienced and passionate Senior Marketing Manager to lead the strategic marketing efforts for our diverse portfolio of podcasts, driving customer engagement, and building dedicated fan communities. As a seasoned marketing professional with a passion for podcasts and content marketing, you will play a pivotal role in shaping and executing marketing campaigns that resonate with listeners and elevate Wondery’s presence in the industry. In this role, you will collaborate with high-profile podcast hosts, producers, and creators, as well as internal teams across Content, Ad Sales, PR, and Franchise to drive growth and enhance Wondery’s market leadership.Key job responsibilities- Lead the development and execution of marketing campaigns for new podcast launches across various genres, including lifestyle, history, sports, and more, targeting diverse audiences.- Conduct pre-launch and post-campaign analysis to evaluate effectiveness and drive continuous improvement.- Partner with the Franchise team to build comprehensive marketing strategies aimed at driving revenue, expanding franchise potential, and growing audiences across new and existing content (e.g., History Tellers).- Serve as the primary point of contact for key content initiatives, including new podcast launches, tentpole events, and major releases.- Collaborate with Content and Production teams to establish and communicate strategic objectives, ensuring alignment across Wondery.- Build and maintain strong relationships with internal and external stakeholders, facilitating communication and collaboration across Creative, Marketing, Legal, Business Affairs, Finance, and Production.- Manage partnerships with podcast creators, fostering relationships that support Wondery’s goals.- Work closely with Research and Analytics to gain deep insights into target audience behaviors and preferences, using data to inform marketing decisions.- Monitor and assess competitive landscape and industry trends to keep Wondery at the forefront of the podcast space.BASIC QUALIFICATIONS- 6+ years of professional non-internship marketing experience- 7+ years of developing and managing acquisition marketing or channel programs experience- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience building, executing and scaling cross-functional marketing programs- Experience developing and executing campaigns across a multitude of timezones and languages ...