Prime Now LLC

Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.About the Role We are looking for an Area Manager who can bring Amazon’s customer obsession to life. You will manage the end-to-end operations for multiple locations and lead a team of shift leaders to delight customers. You will play a vital role in maintaining a vibrant team culture based on customer obsession, trust, respect, continuous learning, and fun. In this role, you will: • Manage a team of shift leads and associates, including hiring and onboarding new team members, directing work, managing performance, providing regular feedback, and supporting career development and employee growth. • Manage and delegate daily operations to drive exceptional results, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing training where needed. • Own the customer experience for your locations by maintaining a strong culture built on Customer Obsession and Amazon’s Leadership Principles. • Measure key performance indicators to drive performance metrics, manage inputs that deliver results, and convey performance results for regular business reviews. • Spend and prioritize time across multiple sites and invest in development of direct reports to ensure strong leadership in the stores. • Create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and packages. • Respond to escalations and provide guidance to associates on what issues should be escalated or resolved on their own. • Commute and/or travel required between 50-75% to multiple sites or locations • Work flexible hours including nights, weekends, and holidays. •You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time BASIC QUALIFICATIONS- 2+ years of people management leading teams of 20 experience- High school or equivalent diploma- Are 18 years of age or older ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits. The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendsFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- Knowledge of OSHA regulations, specifically 29 CFR 1910- High school or equivalent- A minimum of 1 year in an Environmental Health & Safety (EHS) related field OR; A Bachelor’s degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personnel issues in the workplace ...