Business Developer III - Amazon Pharmacy, Payer Team

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed.We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Account Manager, B2B to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!#everydaybetterKey job responsibilitiesImplementation of net-new Partner programsExisting program optimization and opportunity lead generationHealth and ROI of existing programsOversee project scheduling and timely deliveryProvide timely, clear and concise and complete communications to Partner and Amazon Pharmacy LeadershipAssess program risks, anticipate challenges, and request support in escalation management when necessaryRelay market needs and requirements back to internal Amazon Pharmacy teamsBASIC QUALIFICATIONS- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals- 5+ years of pharmacy benefit management or home delivery pharmacy experience in a corporate setting ...

Team Lead (Technician), Data Entry

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for an Pharm Tech Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! Amazon Pharmacy’s Inventory Manager will lead purchasing, receiving, and inventory management of consumable supplies for our pharmacy fulfillment center. Responsible for a critical function that ensures continuity of our operations and on-time delivery for our customers.#everydaybetterKey job responsibilities● Oversee and manage a team of 10-25 Pharmacy Technicians● Assist with training new employees and promoting the department to assist the team in all aspects of outbound operations● Maintain positive attitude and lead team toward daily, weekly and monthly department goals● Assist the department management team in administering new policies as well as maintaining existing policies.● Collaborate with HR and department leadership team to coach and counsel staff members accordingly for performance, quality, and attendance concerns when appropriate including proper documentation.● Develop Pharmacy Technicians and ensure a high level of accountability across the team● Partner with Pharmacy team to maintain a safe and clean pharmacy by complying with procedures,rules, and regulations● Perform other duties as assignedBASIC QUALIFICATIONS• 3+ year’s working experience working in fulfillment, supply chain or inventory planning• Completed bachelors degree in Business or similar field or 2+ years Amazon experience• Excellent communication and analytical skills• Active and unrestricted, or the ability to receive, a pharmacy technician license in the domicile state in which the FC is located ...

Business Development Manager, Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. Amazon Pharmacy is seeking an experienced business developer to establish and manage critical relationships with pharmaceutical manufacturer services providers (Hubs) and mid-market branded pharmaceutical manufacturers. This position will manage strategic opportunities and partnerships on behalf of Amazon Pharmacy to drive growth and foster patient-centric initiatives for manufacturer partners. The Business Developer will be instrumental in fostering new pharmacy relationships with Hubs and manufacturers that desire innovation and an easy customer experience. This role will be responsible for attracting and winning new business partners. This role will support and execute on the Amazon Pharmacy vision, by driving the growth and profitability of the business. Within the first year this individual contributor will grow business by establishing business relationships with Hubs and manufacturers with the goal of winning business. The business developer will manage the entire sales cycle. The Business Developer will work with a dynamic set of pharmacy leaders across multiple departments including, but not limited to Pharmacy Operations, Marketing, Finance, Data Analytics, Product and Tech. #EverydaybetterKey job responsibilities- Establish new business opportunities with manufacturer services providers (Hubs) and mid-market branded pharmaceutical manufactures - Educate potential clients about innovative new features at Amazon Pharmacy- Seek opportunities to participate in Hub programs as a dispensing pharmacy partner- Contribute to request for proposals (RFPs)- Manage the sales process for new business- Contribute to the continued evolution of our product and services offering as a SME in the Hub services and branded pharmaceutical manufacture industryBASIC QUALIFICATIONS- 5+ years of developing, negotiating and executing business agreements experience- 5+ years of professional or military experience- Bachelor's degree- Experience developing strategies that influence leadership decisions at the organizational level- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

Pharmacy Technician, Fulfillment - Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people fromtaking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7customer service support, and have their meds delivered to their doorsteps while creating programs and products thatembody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find,choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilitiesKey Job Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through qualitycontrol• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-timeshifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-state Board of Pharmacy License or ability to obtain a Pharmacy Technician• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels. ...

Per Diem Staff Pharmacist, Amazon Pharmacy

Per Diem Staff Pharmacist, Fulfillment Innovation is at the core of what we do. We believe that by removing and reducing the barriers thatprevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission andposition ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Per Diem Staff Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they needto get and stay healthy!#everydaybetter Schedule: Per Diem, must be available at least 19 hours per week Key job responsibilities● Check prescriptions that have been entered with high degree of accuracy and efficiency● Aid in onboarding of new customers, not limited to but including prescription transfers, accountsetup, and medication reconciliation● Provide clinical support for customers, taking the time needed to understand each uniquecustomers situation A day in the lifeAs a Per Diem Staff Pharmacist, you will play a critical role in providing exceptional service to Amazon Pharmacy customers. You will be responsible for acquiring New or Existing Amazon Pharmacy customer prescriptions from Prescribers and/or Pharmacies in a manner that maximizes quality and customer safety and in accordance with federal and state pharmacy regulations. You will also provide clinical guidance to Prescribers on medication therapy regimens. BASIC QUALIFICATIONS● Flexibility with schedule and willingness to be on call● Bachelors or Doctorate Pharmacy Degree● 1+ years experience in retail, LTC, or mail-order pharmacy● Active and unrestricted state pharmacist license. Additional licenses may be required if domicilestate differs from state of employment.● Strong work ethic and ability to work as a team ...

Overnight Staff Pharmacist, Amazon Pharmacy

Overnight Staff Pharmacist, Pharmacy FulfillmentInnovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!#everydaybetterSchedule: Wednesday - Saturday 6:00PM start, 10 hour shiftsORSunday - Wednesday 6:00PM start, 10 hour shifts Key job responsibilities• Verify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough quality assurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes a thorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects, overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.BASIC QUALIFICATIONS• Bachelor of Science in Pharmacy or PharmD Degree• Active and unrestricted Pharmacist License in the state in which you are employed, and othersupon request. Additional licenses may be required if domicile state differs from state ofemployment.• Knowledge of pharmacy laws, federal and state regulations concerning patient care• Exemplary interpersonal communication skills including written and verbal communication.• Ability to perform basic computer functions.• Warehouse work, including the ability to lift 20lbs ...

Pharmacy Technician, Fulfillment - Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilities• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsA day in the lifeCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan ProgramNon Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Health Benefits: Medical, Vision, and Dental benefits start when you do - Inclusive of domestic partners and childrenPaid Time Off begins accruing immediately401(k) Savings Plan with matchBASIC QUALIFICATIONS• Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician,Trainee, and Assistant Licenses)• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand English language labelling on product cartons and prescription labels. ...

Pharmacy Technician in Training, Amazon Pharmacy - Fulfillment

As a Pharmacy Technician in Training, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard together to make a huge impact on the company. Our pharmacy features a casual dress code in a non-retail facing environment. Successful candidates will be required to pass a pre-employment background screen and drug test. An active in-state pharmacy assistant license is required to be considered.Within 12 months in the training program, after completing 520 program hours, you will be expected to pass the exam for the National Pharmacy Technician Certification (PTCB or NHA) and obtain your pharmacy technician license from the Washington State Board of Pharmacy. Once you obtain your credential pharmacy technician license, you will be promoted to a Certified Pharmacy Technician. The cost of the exam will be paid for by Amazon Pharmacy.Key job responsibilitiesCore Responsibilities as a Pharmacy Assistant under the direct supervision of a licensed pharmacist:● Support functions including prepackaging, repackaging, labeling drugs, delivery management staging for use in prescription dispensing operations meeting HIPAA compliant standards.● Count, pour, and label for individual prescriptions and any administrative record-keeping when no interpretation is required.● Support inventory management measures including: stocking, counting, shelf location sorting, adjusting on hand quantities and assisting in the annual inventory process.● Support the regularly scheduled maintenance of the automated fulfillment equipment.● Maintain all medication canisters for automated filling equipment.● Assure canisters are cleaned and calibrated on a regular schedule.● All canisters calibrated by a pharmacy assistant will be verified by a pharmacist prior to use in the automated machine after calibration occurs.● Support quality assurance testing of bottled filled from automated filling devices.● Support online work in all areas supported by pharmacy assistants in the Fulfillment Center when necessary.● Assure automated machines are properly stocked with bottles, caps, and pharmacy labels.● Report mechanical issues regarding Automated Fulfillment Equipment immediately to pharmacy management and the Pharmacy Automation Team.● Any drugs included on the NIOSH hazardous drug list must be handled in accordance with USP, which may require use of personal protective equipment when handling the drug.Physical Requirements:During shifts that last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex, and part-time shifts may vary):● Standing, bending, reaching above the head, kneeling, crouching and/or stretching● Lifting and moving products up to 49 lbs in weight● Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:● High school or equivalent diploma● Active and unrestricted in-state Board of Pharmacy Assistant License● Willingness to become Nationally Certified within 1 year of Amazon Pharmacy start date. Amazon Pharmacy will provide PTCB training course and reimbursement assistance.● 6+ months of experience working with computer and web based tools● Ability to communicate effectively with coworkers and leadership team.● Ability to read and understand English labeling on product cartons and prescription labels. ...

Integration Program Manager, Pharmacy Automation Management Team

Amazon Pharmacy is on a mission to reinvent pharmacy and drive the future of healthcare. We use design, service, and technology to provide the best possible customer experience and change the way people think about healthcare. We are looking for an Integration Program Manager with a persistent delivery record and experience to own and manage high visibility, cross-functional operations and technology projects from concept to completion to deliver on being the earth’s most customer centric Pharmacy. This critical role will require influencing business, software and third party vendor teams across the company to prioritize projects which support both new products/programs and existing operations and supply chain systems. Our goal is to improve and enhance the Fulfillment Network to ultimately drive the best customer experience in the safest, most reliable and cost-efficient manner. The Program Manager will have talent and relentless desire to challenge the status quo and improve technology systems/processes in order to exceed customers’ expectations. A strong bias for action, internal/external customer obsession, quantitative analysis, and the ability to organize and deliver new initiatives involving leadership across cross-functional operations, software development, business, and external contracting teams is essential.#everydaybetterKey job responsibilities- The right candidate will have a proven record of working cross functionally with key business stakeholders, to mitigate system based defects, through partnerships internally & externally. - The ability to understand whether action is required to update a process, a system feature, or upstream input; and triage appropriately will be critical to this candidate’s success.- Triage, Deep Dive, assign and escalate appropriately on tickets that enter the queue for resolution at the defined SLA - Partner with the Technology team and the Business stakeholders to capture the business needs and translate them into program requirements for systems that integrate with our production management system.- Earning trust across functional and business teams, to plan, organize, manage, and execute complex programs- Create and drive plans to oversee the prioritization, development and delivery of the APIs, system integrations and enhancements.- Developing projects to scale fulfillment according to new business initiatives with complex operational components - Innovating for step-change improvement in compliance, safety, quality, and cost metrics- Be the voice of the customer and their advocate in all discussions. Review, evaluate, and incorporate voice of the customer feedback into program development.- Oversee program implementation efforts; define and establish goals, supporting metrics, and success indicators.A successful candidate will also demonstrate:- Commitment to learning and expanding professional, technical, and industry knowledge- High attention to detail including proven ability to manage multiple, competing priorities simultaneously- Demonstrated ability to dive deep in understanding the product, our business, and the competitive landscape- Ability to clearly communicate insights to others through data- Ability to think strategically and execute methodically- Ability to work in a fast-paced environment where continuous innovation is desired, all information may not be available, and trade-offs are required - Ability to hold lateral teams accountable without direct authority, and ability to utilize high judgment to escalate issues appropriately- Demonstrated ability to influence teams and communicate with senior leadership- Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases- Individuals can expect 25% travel (variable throughout the year) based on business needs at the time.BASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams- Bachelor's degree ...

Pharmacy Technician (Remote), Remote Pharmacy Technician - Amazon Pharmacy

As a Customer Service Associate, you will play an essential role in empowering our customers to take their medications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a nonretail facing environment.Key job responsibilities● Answer incoming telephone calls from Customer Care associates on a daily basis and maintain metrics as assigned● Make outbound calls including for a variety of purposes. Including situations deemed urgent by clinical pharmacist team● Assist clinical pharmacist team with outgoing MD, pharmacy, and/or customer calls● Assist Customer Care Associates by providing guidance and feedback utilizing a consultative approach to continually develop staff knowledge● Complete tickets to support Customer Care Team and Clinical RPh team● Maintain advanced understanding of all Amazon Pharmacy’s policies and procedures as well as Amazon Pharmacy products and services● Monitor and process all help desk assigned tasks on a daily basis● Act as primary point of contact for escalated calls by Customer Care Associates, handle escalated calls and follow through until resolution has been met● Manage reporting of customer complaints and provide resolution per set SLA’s, escalating as appropriate● Investigate and report pharmacy errors● Learn pharmacy laws and regulations nationwide● Serve as a point of contact for any system or technology/software outages and notify all appropriate parties for resolution● Maintain confidentiality of all customer information● Work autonomously and proactively identify areas in need of improvement● Constant collaboration with teammates● Customer-centric and commitment to quality● Work a flexible schedule - shifts will possibly start and end outside of normal business hours● Perform other tasks assigned while working in a fast paced environmentBASIC QUALIFICATIONSActive and unrestricted in-state Board of Pharmacy License or ability to obtain a Pharmacy TechnicianLicense through the State Board of Pharmacy within 30 days of start date (Reimbursement assistanceprovided). Additional licenses may be required if domicile state differs from state of employment.● High school or equivalent diploma ...

Lead Pharmacist (Nights), Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers thatprevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We provide customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their medications delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy. We are looking for aPharmacist Team Lead to join us on our journey to make it drastically easier for customers to find,choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!We are looking for a Team Lead (Pharmacist) to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!#everydaybetter Key job responsibilities● Management and oversight of a team of pharmacists who work in the department.● Coordinate with Operations Managers to provide clinical guidance to process and projectchanges in coordination with the Pharmacist in Charge (PIC)● Manage and develop quality improvement measures● Monitor packet and bulk set production to ensure the appropriate medication qualityassurance checks are being conducted● Answer clinical questions, provide clinical guidance where necessary surrounding departmentprocesses● Work directly with the department/site’s Pharmacist in Charge to ensure regulatorycompliance in daily operations● Responsible for the training and development of the Pharmacist team● Create rotational job assignments and coordinate with the Department/Site Leader on dailyand weekly shift plans● Investigate quality errors and facilitate proper resolution, reporting, and coaching asnecessary BASIC QUALIFICATIONS● Bachelors or Doctorate Pharmacy Degree● Active and unrestricted Pharmacist License in domicile state● Active and unrestricted Pharmacist License in a minimum of 8 out of 17 US states whichrequire a Non-resident PIC license, or willingness to obtain within the first 6 months in role. PICwill assign the 8 state licenses based on what is currently needed for redundancy purposes. Thisrequirement is only applicable to roles that are tied to a dispensing pharmacy location. ...

Senior Manager Business Development , Amazon Pharmacy

About Us: At Amazon Pharmacy, we believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.The Role: We seek a Principal Business Development leader to drive growth within our strategic payer accounts. This role focuses on expanding relationships with existing pharmacy benefit managers (PBMs), health plan clients and other payers; identifying new revenue opportunities, and ensuring exceptional client satisfaction. You'll lead a team of BD and account management professionals who must provide high-quality client support (e.g., reporting and data analytics, periodic business review meetings), address client needs, and think creatively with those clients to grow customer adoption. You will also bring the voice of the customer – our strategic accounts and clients – in working with a high functioning product and technical team to develop the products and services that will grow business.You will be adept at building relationships and have a successful record of growing accounts and revenue generation, and also at building relationships with peer stakeholder groups internally to launch new large-scale accounts successfully. You are a people manager with demonstrated skill in developing talent and implementing systems that scale the work of your team. You enjoy working closely with customer teams to develop strategies that highlight industry-leading successes across various forums and events. You’ll leverage creativity to build and convey compelling value propositions and work cross-organizationally to foster alignment and eliminate obstacles. Key job responsibilities- Deepen C-suite relationships within existing strategic accounts to uncover growth opportunities- Develop and execute account-specific growth strategies that align with Amazon Pharmacy’s and the client's business objectives- Lead RFP responses for expanded business opportunities and contract re-negotiations - Partner with product and technical teams to ensure our roadmap addresses strategic client needs- Build and mentor a high-performing team of BD and account management professionals- Create scalable processes and frameworks to support account growth and team efficiency- Serve as the voice of our key clients within Amazon Pharmacy, advocating for their needs and translating them into actionable insightsBASIC QUALIFICATIONS- 12+ years of developing, negotiating and executing business agreements experience- Experience managing teams- Bachelor's Degree or higher- 12+ years of healthcare business development or strategic account management experience- Proven track record of growing revenue within existing enterprise healthcare accounts- Deep understanding of PBM and health plan business models and buying processes- Demonstrated success building and maintaining C-level relationships in healthcare- Experience leading and developing high-performing teams- Strong analytical skills and ability to translate complex data into actionable insights- Thrive in a rapidly changing environment, which requires prioritization, constant learning, juggling multiple responsibilities at once, and taking calculated risks- Excellence in executive communications and presentations- Ability to influence and align multiple stakeholders across a large organization- Ability to travel up to 20-50% for client visits and engagement ...

Staff Pharmacist, Fulfillment- Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!Work schedule: 1. Thurs-Mon 8 hours, starts at 9am 2. Sat-Wed 8 hours, starts at 9am#everydaybetterKey job responsibilities• Verify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough quality assurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes a thorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects, overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.BASIC QUALIFICATIONS• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • If applicable relocation for this role would be preferred within 30-45 days of offer acceptance ...

Certified Pharmacy Technician, Fulfillment - Amazon Pharmacy

As a Certified Pharmacy Technician, you will play an essential role in empowering our customers to take theirmedications correctly and achieve better overall wellness. Our pharmacy features a casual dress code in a non-retail facing environment. An active in-state pharmacy technician license is required to be considered.#everydaybetterKey job responsibilitiesCore Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules, and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition orders through different workflow stages from initial dispense through quality control• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shippingboxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:•During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shiftsmay vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-state Board of Pharmacy License (This includes Pharmacy Technician, Trainee,and Assistant Licenses)• National Pharmacy Technician Certification (PTCB or NHA)• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels. ...

Business Development Mgr, B2B, Payer

Amazon Pharmacy is seeking a driven, talented, and experienced business development manager to define and manage critical relationships with large Health Insurance organizations. This position will focus on managing strategic opportunities and partnerships on behalf of Amazon Pharmacy to drive growth and foster patient-centric initiatives for Health Insurance organizations (i.e. Payers) and other strategic partners. This role will be instrumental in fostering pharmacy relationships with payer organizations that desire innovation and an easy customer experience. This role will manage critical relationships with external business partners and support the creation of new products and services that will drive growth and innovation across the pharmaceutical industry.This role will support and execute on the Amazon Pharmacy vision, by driving the growth and profitability of the business through business development activities which may include (Request for Proposals (RFPs) support, contract negotiations, sales presentations, business reviews, etc.). Within the first year this individual contributor will support and grow existing relationships and strongly influence the business development team’s trajectory.You will work with a dynamic set of pharmacy leaders across multiple departments including, but not limited to, Pharmacy Operations, Marketing, Account Services, Data Analytics, Legal, Product and Fulfillment.Key job responsibilitiesPartner with counterparts on the Health Insurer's team to create a differentiated member experience.Identify opportunities to drive member education and adoption of Amazon PharmacyDevelop and implement business strategies BASIC QUALIFICATIONS- 3+ years of business development, or account management with a proven ability to deliver results experience- Bachelor's degree- Experience with sales CRM tools such as Salesforce or similar software- Experience in setting up and managing a sales pipeline- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace. ...

Pharmacy Technician, Fulfillment - Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people fromtaking their medications, we can help customers conveniently get the medications they need, when they need them andtake them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7customer service support, and have their meds delivered to their doorsteps while creating programs and products thatembody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find,choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered. #everydaybetterKey job responsibilitiesKey Job Responsibilities:• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy• Maintain a safe and clean pharmacy by complying with procedures, rules and regulations• Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication• Transition Amazon Pharmacy orders through different workflow stages from initial dispense through qualitycontrol• Count and fill prescription vials and affix labels on bulk prescription items• Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes• Sort and triage the right boxes to ship at the right time• Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing• Clean, and help maintain, equipment and work areas• Package medications for dispensing and for delivery• Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-timeshifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsBASIC QUALIFICATIONSBasic Qualifications:• Active and unrestricted in-State Board of Pharmacy License (This includes Pharmacy Technician,Trainee, and Assistant Licenses)• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand Englishlanguage labelling on product cartons and prescription labels ...

Staff Pharmacist, Fulfillment- Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Staff Pharmacist to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy!Work schedule: Wed-Sat (7am-5.30pm)#everydaybetterKey job responsibilitiesVerify medication quality assurance for all packet and bulk dispenses.• Collaborate with other staff pharmacist to ensure all produced packet and bulk sets undergo a thorough qualityassurance check prior to shift end.• Collaborate with other staff pharmacist to ensure all production relative to new business lines undergoes athorough quality assurance check prior to shift end.• Complete ancillary housekeeping pharmacy tasks including checking returns, inputting medication rejects,overseeing medication substitutions, and canister approval.• Answer clinical questions, provide clinical guidance• Investigate errors and facilitate proper resolution and reporting.• Collate and deliver pertinent pharmacy information to distribution team.• Ensure compliance with all company procedures, Federal/State laws, rules and regulations.• Collaborate with other members of the pharmacy team to maintain customer satisfaction.BASIC QUALIFICATIONS• Bachelor of Science or PharmD Degree • Active and unrestricted Pharmacist License in the state in which you are employed, and others upon request. Additional licenses may be required if domicile state differs from state of employment • Knowledge of pharmacy laws, federal and state regulations concerning patient care • Exemplary interpersonal communication skills including written and verbal communication. • Ability to perform basic computer functions. • Warehouse work, including the ability to lift 20lbs ...

Pharmacy Technician, Fulfillment - Amazon Pharmacy

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.We are looking for a Pharmacy Technician to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! An active instate pharmacy technician license is required to be considered.#everydaybetterKey job responsibilities• Assist pharmacist in filling prescription items, as permitted by the state board of pharmacy • Maintain a safe and clean pharmacy by complying with procedures, rules and regulations • Work daily with Leadership to ensure the right medications are put in the right packets• Run automated machinery required to pre-sort and package medications• Fill exception trays with appropriate medication • Transition Amazon Pharmacy orders through different workflow stages from initial dispense through quality control • Count and fill prescription vials and affix labels on bulk prescription items • Pack and ship completed orders including printing and affixing appropriate labels on dispenser, shipping boxes • Sort and triage the right boxes to ship at the right time • Aid the distribution manager and distribution pharmacists with receiving, shipping, counting, and packing • Clean, and help maintain, equipment and work areas • Package medications for dispensing and for delivery • Work a flexible schedule - shifts will possibly start and end outside of normal business hoursPhysical Requirements:• During shifts last up to 12 hours (standard full-time shifts are 10 hours excluding overtime, flex and part-time shifts may vary):• Standing, bending, reaching above the head, kneeling, crouching and/or stretching• Lifting and moving products up to 49 lbs in weight• Manual dexterity of hands and wristsA day in the lifeCareer Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!Earn More: Eligibility for a pay increases every 6 months through our Employee Step Plan ProgramNon Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offerAmazon employee discountAmazon Health Benefits: Medical, Vision, and Dental benefits start when you do- Inclusive of domestic partners and childrenPaid Time Off begins accruing immediately401(k) Savings Plan with matchBASIC QUALIFICATIONS• Active and unrestricted in-state Board of Pharmacy License or ability to obtain a Pharmacy Technician (This includes Pharmacy Technician, Trainee, and Assistant Licenses)• License through the State Board of Pharmacy within 30 days of start date, if required by State Board of Pharmacy• High school diploma or equivalent• 6+ months of experience working with computer and web based tools• Ability to communicate effectively with coworkers and supervisor. Ability to read and understand English language labelling on product cartons and prescription labels. ...

Area Manager L5

Amazon Pharmacy is committed to building the future of pharmacy and to deliver on being the earth’smost customer centric Pharmacy. To get there, we need exceptionally talented, bright, and driven people.If you are passionate about the future of healthcare this is your chance to make history by joining thePharmacy Operations team.What’s This Job All About?As a Team Lead you will play a key role in ensuring the pharmacy operations in an efficient manner todrive productivity and quality for our customers by managing a team of pharmacy technicians. This rolewill report into the department’s Floor Manager. #everydaybetterKey job responsibilitiesOversee and manage a team of 10-25 Pharmacy Technicians● Assist with training new employees and promoting the department to assist the team in allaspects of outbound operations● Maintain positive attitude and lead team toward daily, weekly and monthly department goals● Assist the department management team in administering new policies as well as maintainingexisting policies.● Collaborate with HR and department leadership team to coach and counsel staff membersaccordingly for performance, quality, and attendance concerns when appropriate includingproper documentation.● Develop Pharmacy Technicians and ensure a high level of accountability across the team● Partner with Pharmacy team to maintain a safe and clean pharmacy by complying withprocedures, rules, and regulations● Participation in personal growth and development● Constant collaboration with teammates● Perform other duties as assignedBASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Credentialing Specialist I, Amazon Pharmacy

Amazon Pharmacy is committed to build the future of pharmacy by offering technology solutions that drive and enable us to be the world’s most customer centric pharmacy option. The Payer Operations team is seeking an L4 Risk Manager to develop and execute foundational reporting, risk analysis, and tactical requests from internal stakeholders. This position will be heavily involved in cross-functional activity and external PBM & State Medicaid communications. This individual will build and scale operational processes for pharmacy credentialing and launches while ensuring alignment with 3P risks and regulatory requirements. Payers represent 88%+ of US prescription spend and a clean and organized input filing is a requisite for AP’s success. This role is critical to AP as it is the primary mechanism to maintain payer credentials and reduce unintended network impacts. The ideal candidate will have a broad understanding of the healthcare sector with strong organizational skills, an analytical toolset to deep dive, create efficiencies, manage risk tolerances, and optimize existing policies.Key job responsibilities• Streamline Payer & Medicaid credentialing and cross-team processes by introducing improved controls, enhancing operational efficiency, and successfully delivering projects• Manage upstream dependencies (Payer Relations, Compliance, Ops Compliance, Tax, Legal, Global Risk, Ops & Biz Tech), and downstream dependencies (FinOps, Reimbursement, Audit, Accounting, B2B, and Quality) to ensure timely & accurate collection, validation, and ultimately dissemination of information to external customers.• Develop tracking mechanisms and implement risk management policies by partnering with Legal & Compliance stakeholder groups to proactively minimize identified risks and reactively address operational gaps.• Improve existing processes iteratively and introduce new initiatives to help drive down risk while meeting compliance and policy requirements as it pertains to financial penalties, customer accessibility, insurance coverage of new FCs, electronic remittance, and payments.• Handle day-to-day stakeholder inquiries, route payer correspondence to the relevant owners, and collaborate with partner teams to drive projects, while creating long-term scalable solutions that improve stakeholder accountability.• Evaluate and address potential risks to the company with upstream and downstream stakeholder groups, including network termination, financial penalties, operational blockers, and payer compliance risks.• Ensure compliance with relevant laws and regulations through collaboration with cross-functional teams.• Work backwards with key stakeholders in developing proactive mechanisms in order to evaluate operational gaps and scope out new business initiatives, considering the potential risks and rewards.• Provide expert guidance and support to team members on risk management escalation and issues.• Stay informed of industry developments, changing regulations, and emerging risks in the pharmacy sector.BASIC QUALIFICATIONS• 3+ years of experience managing financials/projects, Bachelor’s degree.• Experience in owning and navigating financial metrics in a disrupted industry.• Ability to understand cross-function interdependence among partner teams. • Advanced proficiency in MS Excel, Word, document writing.• Basic understanding of the Pharmaceutical industry including PBMs, manufacturers, distributors, providers, and payers.• Excellent communication/interpersonal skills, analytical and problem-solving skills. ...