INLT LLC

At Amazon, we're working to be the most Customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Global Logistics (AGL) Cross Border team is responsible for providing Customers a one stop shop for international transportation service, providing end to end supply chain solutions. We are seeking a Customer centric individual who wants to be part of this journey, and manage daily operational tasks and Customer queries. A Customs Brokerage Specialist owns daily operations for customs clearance on ocean, air, rail and truck cross-border shipments. A Customs Brokerage Specialist will communicate with freight forwarders/sellers/vendors for shipment and document preparation, monitor shipment clearance status and escalates issues when necessary. The Brokerage Specialist also performs data entry functions for entry filing, classifications, and inspections related delivery-form generation, tracking and compliance requirements. We invite you to be part of the team that defines how Amazon changes the world of international logistics, one shipment at a time.Key job responsibilities- Verify completeness of information upon onboarding Customers.- Prepare import documentation to ensure timely release and delivery of orders.- Verify accuracy of commercial documentation and charges.- Submit documentation to regulatory agencies.- Meet daily/weekly KPI targets for entry submission and accuracy.- Collaborate with other service providers to solve shipment issues.- Collaborate with origin and destination logistics teams.- 2nd Tier support for Customer Service queries.BASIC QUALIFICATIONS- 1+ years of logistics, transportation, supply chain, import/export operations, or data entry/data administration experience- Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)- Work 40 hours/week, and overtime as required- Experience performing accurate data entry and analysis ...

INLT Customs Brokerage, a subsidiary of Amazon is looking for a Customs Brokerage Lead. This position is a key member of our customs brokerage team, responsible for overseeing the elaborate process of importing goods on behalf of our clients. This position requires a comprehensive understanding of custom regulations and freight forwarding services, a strong grasp of customs compliance, and the ability drive production while equally ensuring accuracy. Key job responsibilities- Customs Clearance: Manage the customs clearance process for imported goods, including tariff classifications and coordination with customs authorities.- Planning- ability to understand complex data and translate that information to group performance management.- Client Communication: Act as the primary point of contact for assigned clients, addressing inquiries, providing status updates, and delivering exceptional customer service.- Problem Solving: Proactively identify and resolve import-related issues, such as customs delays, documentation discrepancies, or transportation challenges.- Vendor Relations: Collaborate with vendors, carriers, and government agencies to facilitate the import process, resolve issues, and ensure efficient cargo movement.- Reporting: Generate and maintain import-related shipment notes for the client.BASIC QUALIFICATIONS- Minimum of 3-5 years of practical experience in import operations, preferably within a customs brokerage- Customs Compliance Knowledge with an understanding of customs regulations, and familiarity with relevant government agencies.- Verbal and written communication skills to interact effectively with clients, customs authorities, vendors, and other stakeholders. Fluency in multiple languages can be advantageous.- Customer service experience, with the ability to provide exceptional service to clients, address inquiries, and resolve import-related issues promptly.- Effective problem-solving skills to identify and resolve import-related challenges, such as customs delays, documentation discrepancies, or transportation issues.- A keen eye for detail to ensure accuracy in import documentation and compliance with customs regulations.- Ability to collaborate effectively with colleagues in customs brokerage, logistics, and other departments to ensure smooth import operations.- Strong organizational and time management skills to manage multiple import shipments simultaneously and meet strict deadlines. ...