Audible, Inc.

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Conversational Designer at Audible is responsible for customer experiences that make it easier and more enjoyable for new and experienced Amazon shoppers to gather inspiration, find the right products within Audible’s vast collection, and evaluate audiobooks for purchase with ease. The Sr. Conversational AI Designer will help us refine and create new features for Alexa, Maven (Audible’s AI search assistant) and other GenAI projects (both chat and voice). To thrive in this role, you must be a pioneer with an inventor’s spirit and a strong understanding of language (inputs and outputs) and the written word who is passionate about technology and innovation. You are able to work fast, handle several projects, and quickly discern the needs of a brand as it relates to voice and tone. ABOUT YOUYou know how to present ideas professionally through a strategic and creative lens. You're comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. You have a solid understanding of conversational design fundamentals combined with a deep understanding of how to collaborate with UX designers, researchers, product management, engineering, data science, and operational teams as you go from early-stage product concepts to launches of new features and experiencesAs a Senior Designer, Conversational Design, you will...- Create world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findings- Work with Data Science, Annotation, and Content Design teams to help train the LLM to generate content that matches the intention of the designs- Demonstrate leadership in driving design processes into the organization that help refine strategy- Translate business requirements into use cases and high-level customer experience requirements- Design the interface and interaction flow of new features- Develop and maintain detailed user-interface specifications- Present design work to the user experience team, content design team, product team, engineering team, Audible leadership, and external partners for review and feedback- Work with our usability and data mining teams to assess and optimize new and existing features- Develop high level strategy for customers for both near and long term- Collaborate with other design team members on experiences, frameworks, process, and best practicesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 7+ years of design experience- Portfolio demonstrating conversational design across multiple platforms/surfaces, designing for AI enabled experience, specifically chat and voice interfaces- Experience with best practices for User Interface Design, Information Architecture, Content Design, and Interaction Design- Proficiency in translating business requirements into user experience solutions ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. ABOUT THIS ROLEThe Self Service Integration Manager, provides key support to the success and performance of Knowledge Management’s digital self service tools and efforts to drive contact deflection. Under the direction of the Director of Knowledge Management (KM), you’ll be responsible for helping to drive and deliver customer facing self-help solutions and asset strategies across the self-service journey, working closely with Product, Engineering, UI/UX, and Analytics teams to reduce customer effort and drive issue resolution digitally through high functioning and high impact self-service solutions. You will work across channels and business units to establish and manage a feedback loop to identify ongoing pain points and challenges for customers found in evaluating their self service customer journey and acting as a key advocate for customers to help define business requirements for improving the customer experience. The Self Service Integration Manager is a champion for data collection, knowledge-sharing and governance across the multiple countries in which Audible operates. You will develop, sustain and improve upon a collaborative, outcome-driven culture through data and knowledge management activities to enable an innovative culture. At Audible, we are seeking team players who will effectively collaborate in a global functional team to define processes, tools, and metrics to enable the capture, management and delivery of knowledge to help customers understand our product and services. The Self Service Integration Manager, is a vital part of the international Knowledge Management team located in Customer Care. You will work with business teams to support major launches and other high-profile (and often confidential) initiatives. ABOUT YOUYou demonstrate a deep understanding of Knowledge Management methodologies, paired with first-class writing and verbal communication skills. You exemplifies great attention to detail, the ability to effectively prioritize, and multi-task multiple time-sensitive projects with a reasonable level of autonomy. You also share the following characteristics:- You are Customer Obsessed. You seek to deeply understand the needs of your customers, both internal and external, and strive to design and advocate for solutions that will delight them.- You are Bright. You excel at understanding and diagnosing broken or frustrating customer experiences through qualitative and quantitative data and transforming it into compelling narratives to drive action. You grasp new concepts quickly and are eager to learn anything that will create value. You also easily navigate the people aspects of a complex, global organization.- You are Bold. You are a self-starter, taking initiative to influence others and drive progress with minimal direction. You are not afraid to challenge the status quo, applying strong business judgment to find novel solutions to problems. You thrive in a culture of empowerment, innovation, and rapid change. - You are Passionate. You are excited to drive existing opportunities and discover new ones. You imbue a passion for excellence into everything you do, not only raising the bar, but also having fun along the way. Most importantly, you can’t wait to be part of a customer-centric revolution! - You are Agile and have a Bias for Action. You prioritize quick actions with frequent reassessment and adaptation of plans and live by the motto of “progress not perfection.As a Self Service Integration Manager, you will...- Support Customer Care and Knowledge Management to define business requirements for improving self-help solution effectiveness across all digital self service assets- Convey validated concepts to product managers, UX designers, engineers and leadership- Use usage data to challenge and validate self-help solution methodologies that continuously evolves to meet changing customer needs- Work hand in hand with the KM Directors to build persona based journey maps to lead the discovery, design, and development of self-help solutions for Audible Help, ACX Help, Contact Us and other self-help channels- Partner with Customer Care to analyze and plan actionable insights based on top contact drivers and other data to find opportunities to improve the self-help experience- Determine critical processes enhancements and technical changes and assess the impacts of these CX improvements on overall contact deflection efforts- Define and track KPIs related to the self-help solutions delivered and be able to articulate trends, identify root cause analysis, and define actions on a weekly and monthly basis- Recommend new technologies and experiences wherever possible in the customer workflow to reduce customer effort, increase self service and drive a positive customer experience- Handle reporting for self-serve channels that will enable us to better understand performance and volume across multiple channels, self-serve usage, and self-serve trendsABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.BASIC QUALIFICATIONS- A bachelors degree or equivalent that translates to work in digital self service environment.- 2+ years of experience in digital self service and/or customer service- Proficiency in process improvement design and workflow analysis- Experience in scoping, developing, and executing business requirements and project plans in a cross functional, multi-team environment- Experience in customer support ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE We are looking for an Associate Director, Global Product Marketing to help further grow and accelerate our unique offering and content, globally. As Associate Director, Global Product Marketing, you’ll have the opportunity to help shape and conduct the future of Audible’s products by translating customer needs into customer-centric strategies that inform technology, content, and marketing investment that surprise and delight audiences across the globe – North America, APAC, Europe, UK, Brazil (Audible’s existing regions/marketplaces). You’ll contribute to defining our go-to-market strategy, with an eye on expanding Audible’s value proposition, member base, and lifetime value across end consumers and creative stakeholders. ABOUT YOU You have a passion for data-driven results, a bias for action, a spirit that anything is possible, and an unapologetic focus on the customer. You thrive in a highly entrepreneurial, rapidly evolving climate, and collaborative environment where people are driven, enthusiastic, collaborative and not afraid to take risks. Your mission (and ours) is unique and powerful: fill hearts, minds, and souls with premium audio content that entertains, informs, and enriches.As an Associate Director, Global Product Marketing, you will… - Continuously improve the value of membership by partnering with Product, Content and Country Leadership on new core features, benefits, and CX enhancements that will delight and engage current and future customers- Craft product stories to existing and prospective customers in an increasingly exciting category by creating clear and consistent propositions articulated through effective messaging- Drive and orchestrate the go-to-market strategies and oversee implementation for high-impact product and feature launches, collaborating closely with Product Managers, Country Managers, and Growth Marketers- Work in lockstep with our research team to uncover key customer insights and validate hypotheses; champion customer needs throughout the organization- Communicate business plans and marketing strategy to senior leadership- Partner with surface and channel Marketing teams to deploy GTM plans, and guide cohesive messaging strategy across outbound and inbound marketing channels- Partner with Communications team to craft our external story and press approach around product evolution• Partner with Finance, Analytics, and Data Science to define, measure and report on success and opportunity areasABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of experience in product marketing and business strategy, with experience in defining and driving new customer-centric products and features toward market launch rollout- Bachelor’s degree in Business, Economics, Marketing or a related field of study ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible’s Quality Assurance organization promotes product quality, and organizational quality ownership thru well-defined measurable processes, comprehensive quality assessment and identification of risk. In addition, the organization provides tools and infrastructure needed to support agile feature delivery, improve quality and increase engineer productivity. The team includes Quality Assurance Engineers and Software Engineers working side by side with Software Development Engineers, Product Managers, User Experience, and Customer Support staff to understand features, bugs, customer usage, and technical implementation to deliver high quality products to our customers. We are operating at the forefront of technological innovation and generative artificial intelligence.As a Senior Quality Assurance Engineer, you will... - Drive the creation and execution of test strategy, test plans, test cases as well as utilize automated tools to optimize the STLC- Perform exploratory testing, automate repetitive tasks and work side by side with software development engineers to deliver high quality product to Audible customers- Review BRD with Product, development engineers for conformity and functionality- Design, develop, and execute automated test scripts for backend services- Conduct end-to-end testing for complex backend systems and APIs- Collaborate with development teams to understand system architecture and identify testing needs- Utilize AWS services for testing environments and deployment of test solutions- Analyze test results and provide actionable insights to improve software quality- Identify, document, and track defects using appropriate tools- Mentor junior QA engineers and contribute to team knowledge sharing- Participate in the development and maintenance of testing frameworks and tools- Continuously improve QA processes and methodologies to enhance efficiencyABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ year of experience working as a Quality Assurance Engineer or SDET- Experience with test automation using a programming or scripting language (Java or Python preferred)- Experience owning the full test strategy through test completion for major components of a software system ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll be essential in ensuring the team can reach their potential; working closely with them, reviewing their work, mentoring, and supporting them to develop. Together, you’ll build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT YOUYou feel pride in every step forward, however big, or small; to you, each challenge represents a well-executed venture to support our listeners. If you’re looking to build on your skills and grow into a leader, this is your next step. We look for people who take responsibility, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive. With opportunities to challenge yourself and a talented team by your side, you’ll find what you’re looking for at Audible.As a Software Development Engineer, you will...- Design, develop, and test software components and applications for a leading global provider of audiobooks- Collaborate on an agile engineering team, writing scalable and maintainable code and influencing team decisions- Collaborate with stakeholders to envision, design, develop, test, and launch customer-centric software solutions- Utilize technology to tackle challenging problems and deliver high-quality code on schedule- Demonstrate proficiency in a wide range of data structures and algorithms, applying them effectively- Independently clarify technical requirements, assess development estimates, and employ diverse design approaches- Conduct code reviews and provide constructive feedback to team members- Foster continuous improvement in software quality, customer experience, and product maintainability- Mentor and lead developers, fostering curiosity and deep technical understandingABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor’s degree in Computer Science or related field, or equivalent experience- 2+ years of non-internship professional software development experience- Programming experience with one or more modern language (e.g., Java, C++, C#), including object-oriented design- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current system- Experience writing clear, maintainable and extensible code ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLE As a Lead Software Development Engineer, it’s up to you to define, design and refine the tech that keeps us one step ahead of listeners. Anticipate. Innovate. Bring challenging ideas and we’ll support you with the latest tech, tools and systems that you need to succeed. You’ll drive the team forward, guiding them over every obstacle and leading the way to develop exciting, original and effective solutions. Leading the way, you’ll bring our team together to build and maintain our platform to bring thousands of stories to millions of listeners and unleash the power of the human voice.ABOUT THE TEAM The Android Apps team creates the unmatched customer experiences on our Audible Android application. By driving a strong engineering culture and leveraging cutting-edge mobile development techniques, our team expands and strengthens deployment on the Android app.ABOUT YOU You’re in your element when you’re being challenged, and you’re always eager to share your ideas, take on responsibility and keep developing at an exciting pace. We look for people who show initiative, set their standards high and see every failure as an opportunity to learn. You’re looking for an environment where you can thrive and help your team reach their potential. With opportunities to challenge yourself and lead a talented team to success, you’ll find what you’re looking for here at Audible.As a Lead Software Development Engineer, you will... - Independently lead complex technical initiatives within your team- Mentor and lead developers by cultivating curiosity and deep technical understanding- Explore technical needs and bring solutions to the table- Work with other lead engineers to develop a unified technical strategy for AndroidABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of non-internship professional software development experience and deployment of distributed multi-tier applications.- Experience in developing technical roadmaps and architecting Android applications- Experience in app development and integration with RESTful service architecture- Experience in building release strategies for seamless app development- Experience as a mentor, tech lead or leading an engineering team ...

At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking an experienced, proactive, and detail-oriented Coordinator, Digital Asset Ops to facilitate the production and delivery of our growing audiobook catalog, including both traditional recordings and those supported by generative AI (text-to-speech) technology. As the Coordinator, Digital Asset Ops, you will be instrumental in supporting our content production process. You will collaborate with in-house teams, third-party producers, and key stakeholders to help shape and optimize our production workflows and best practices. Your role will focus on managing digital assets throughout the audiobook creation lifecycle, ensuring efficient operations and high-quality output.As a Coordinator, Digital Asset Ops, you will…- Oversee and manage digital audio assets throughout the complete production lifecycle- Perform comprehensive quality control assessments on audiobook content, cover artwork, and metadata- Identify, analyze, and resolve processing and publishing challenges to maintain production continuity- Execute time-sensitive metadata modifications through the established ticketing system- Deliver actionable feedback to cross-functional teams to optimize asset delivery- Maintain and enhance internal documentation and standard operating procedures- Drive continuous improvement initiatives through strategic collaboration with internal stakeholdersABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners' imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 2+ years of experience as an Operations or Production Coordinator, or similar role, with administrative experience- Experience in a media production environment, with a strong focus on audiobook or audio content creation ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is seeking a Senior Product Manager to define and build key experiences that will help us bring Audible’s unique value prop and experience to new customers and help them discover great content. As part of the Product team you will elevate the core product experience for Audible’s customers, leading to deep engagement and long term retention of our passionate listeners. From the moment a customer lands on Audible – our goal is to create a seamless and delightful experience.The Senior Product Manager will focus relentlessly on customer needs, working with user experience designers to craft product features that will surprise and delight our customers. They will be responsible for representing the voice of the customer as you work with design, engineering, marketing and analytics leaders to set strategy and define the product experience.ABOUT YOUYou have a thirst for continuous learning, commitment to action, an attitude that anything is possible, an ability to execute cross functional projects and a relentless focus on the customer. You live and breathe consumer experience. You’re an accountable, hands on problem-solver with a positive attitude, letting nothing stand in the way. You know how to influence others. You’re a natural collaborator equally comfortable talking tech with developers, user experience with designers, copy and positioning with product marketers, numbers with finance and marketing, and strategy with executive leadership. You are an ambitious self-starter with a passion for building best-in-class customer experiences. You have proven data-driven decision making skills, strong persuasive writing skills, broad business experience, the tenacity to develop ideas independently, and thrive in a fast-paced environment.As a Senior Product Manager, you will...- Define and execute the product roadmap with clearly articulated and well measured goals- Identify and execute on projects that will elevate the usability and seamlessness of Audible’s experience, with an ownership mindset from ideation through launch- Collaborate with engineering, design, fellow product managers, marketing and insights teams to drive outcomes- Define, execute, evaluate and launch experiments (A/B tests) to maximize customer and business value, using best-practices, statistical rigor and high judgment- Proactively accelerate, unblock, de-risk and help optimize the work of the delivery teams working on your in-flight features- Partner with UX and UX Research to define good outcomes for qualitative testing, ensuring we are building the right experience for a diverse set of customers- Plan and prioritize the backlog for development teams to ensure maximum value in deliverablesABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- Bachelor's degree in a technical, analytical or related field- 5+ years of experience in consumer product management, with 1+ year in complex organizations- Experience in data driven hypothesis testing and experimentation- Experience working with design teams to build seamless experiences for customer facing products/features ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs a Senior Product Manager - Tech at Audible, you will be responsible for delivering value to customers, creators, and our business. This may include a variety of areas of expertise, including but not limited to consumer experiences, creator experiences, and foundational systems such as content publishing and contract management.ABOUT YOUYou're an entrepreneurial thinker, with experience building and launching products that drive both long and short term objectives. As a data-driven professional, you have experience establishing and measuring impactful KPIs. You're a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You're an independent problem-solver, who can confidently lead teams through ambiguity. You're customer obsessed and excited to power experiences for customers.As a Senior Product Manager - Tech, you will...- Frame and lead discussions with key business and technical stakeholders to assess opportunities, make data-driven recommendations, and build consensus / drive alignment by leading tradeoff discussions that produce actionable decisions- Support building the long-term strategy and roadmap for your area, helping to set the vision and guidance- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact- Build and keep the product roadmap alive and groomed, showcasing a strong focus on KPIs and a flexible prioritization rubric- Write and communicate functional requirements, partnering with various product, tech, marketing, UX and insights stakeholders- Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Manage dependencies, and unblock your teams to optimize discovery and delivery work- Escalate issues early and adjust your plans based on new information- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Be the authority on the customer, creator, and business areas that you manage. Use this expertise to drive your area of ownership and to support your peers in all of Audible’s critical initiatives- Continually monitor media industry trends to ensure Audible is delivering the highest value for our customers’ evolving needsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 6+ years of relevant management experience in consumer technology- Experience maintaining a product roadmap and leading delivery of value- Demonstrated experience in agile, lean product management processes on high-velocity teams- Ability to understand and discuss technical concepts, manage tradeoffs, and evaluate ambiguous new ideas ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAs the Senior Product Manager, Creator Products at Audible, you will be responsible for supporting one or more of Audible’s creator products including the Audiobook Creation Exchange (ACX), one of the largest spoken word audio marketplaces in the world.ABOUT YOUYou are an entrepreneurial product thinker, with proven experience building and launching creator or consumer-facing products at scale. You are a data-driven leader, with experience establishing and measuring impactful KPIs. You are a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You are an independent, problem-solver that can confidently lead teams through ambiguity. You are customer obsessed and excited to build products for the creative community.As a Senior Product Manager, Creator Products, you will...- Advocate for, and obsess over Audible’s Creators- Write and communicate functional requirements, partnering with various product, marketing, UX and insights stakeholders- Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions- Develop and own a product roadmap, demonstrating a strong focus on KPIs and measurement- Frame and lead discussions with key business and technical stakeholder to assess opportunities, make data-driven recommendations, and build consensus ahead of important investment decisions- Be the authority on the creator experience that you manage- Understand your product’s strengths and weaknesses- Find the right opportunities to innovate and enhance the experience with the right combination of essential and magical- Manage dependencies and unblock your teams to optimize discovery and delivery work- Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business- Support building the long-term strategy and roadmap for Creator Products, helping to set the vision and guidance- Identify new Creator Product opportunities in the creation, growth and monetization space- Drive alignment by leading tradeoff discussions that produce actionable decisions- Be the authority on the customer experiences that you manage- Find the right opportunities to innovate and skillfully balance big ideas with incremental impact for your customers- Continually monitor creator tools and trends to ensure Audible is delivering value for creatorsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of relevant product management experience in consumer technology- Experience maintaining a product roadmap and leading delivery of software products- Demonstrated experience in agile, lean product management processes on high-velocity teams ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Director of Software Development for Audible’s Consumer Domains group. We are the team that creates and powers Audible’s applications, components and services for our global listeners across Audible and Amazon web. We are the home for tech talent that wants to grow Audible’s market leading business and build the sites and services (APIs) across desktop and mobile devices. The team is comprised of developers who work in an agile environment and partner closely with Audible and Amazon tech teams, Product, UX and QA teams. This role is based in Newark, NJ.As a Director of Software Development, you will...- Lead cross-functional project delivery across Audible and Amazon teams- Promote development and operational excellence for our flagship solutions- Mentor and support high-performing engineers, fostering their growth and expertise- Collaborate with diverse teams to create innovative software that captivates our community and motivates our colleagues- Handle all aspects of software development, including operational metrics and support for your team's software- Drive continuous improvement of delivery performance and quality in an agile environment- Take charge of 1-2 Scrum teamsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of engineering team management experience- 7+ years of working directly within engineering teams experience- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations- Experience partnering with product or program management teams ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThe Associate Director, Rest of the World Content, will focus on acquiring rights for distribution and/or production of premium audio content across new territories where Audible is still not available (Rest of the World). In this role you’ll generate, negotiate, and close a high volume of new deals for book-based audio content and audio originals with prospective partners, including publishers, authors, content creators, literary agents, and recognized IP brands, at terms that benefit Audible customers. You’ll have responsibility for acquired content, ensure successful post-signing go to market planning across the relevant teams at Audible and Amazon, and contribute to defining strategic development affecting Audible’s overall growth and success. As an Associate Director, ROW Content, you will...- Manage content acquisition efforts in select international territories, including partner management, deal negotiation and implementation- Research and identify potential content partners in multiple territories and languages- Develop, grow, and maintain strong relationships with existing and potential content partners, including publishers, authors, content creators, agents and IP brands- Independently manage, prioritize, and execute high volume deal flow, structuring, negotiating, and executing deals that support Audible’s content strategy and initiatives- Identify and prepare projects for internal support and valuation by presenting data, preparing budgets, P&Ls, and drafting proposed deal terms- Build relationships and represent the Rest of the World content team to various internal stakeholders including Editorial/Creative, Finance, BI, Marketing, PR, Content Services, Content Partnerships, and Content Creation teams- Track and communicate deal terms within the organization and provide for first line of enforcement of deal terms if necessary- Coordinate closely with members of the content teams at Audible to maintain consistency in messaging and policy- Draft well-written and data-backed concise documentsABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 5+ years of experience in book publishing, content, media rights, business development, or digital media- Experience in deal-making, negotiations, and relationship management- International experience ...

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEThis opportunity is for a Software Development Engineer for Audible’s Machine Learning Engineering (MLE) team to drive initiatives on the leading edge of Machine Learning (ML), Large Language Models (LLMs), personalization, and content discovery. MLE is an enabling team that works alongside our applied science teams to train, productionize, monitor and deploy machine learning models on a massive, worldwide scale. These models help Audible customers find their next listen, and are central to everything from the recommendations listeners see to the structure and content of their home screen. MLE’s platforms run the gamut from data pipelines that serve tens of thousands of requests for real-time, low-latency data per second to internal tools that leverage LLMs for process automation and productivity. As a member of the MLE team, you’ll be working on infrastructure that is core to the listener experience, and helping to shape how Audible and Amazon build, monitor and deploy LLMs for production use-cases. Our engineers use a mix of software engineering and machine learning skills to build massively scalable, high-availability systems that allow our internal partners and customers to experiment more quickly, retrain and refresh recommender models, and respond to changing patterns of user behavior. Achieving this vision means continuously innovating, enhancing the tools and strengthening our development process, how we work and leveraging new technologies to deliver services. We need your help to develop and deliver on this global vision. ABOUT YOUYou are a skilled communicator who can tailor their message to ensure clarity and understanding among a variety of stakeholders. You possess a detail-oriented approach to problem-solving, relishing the opportunity to dig deep and find the best solutions to challenges. You are curious and unafraid to ask questions in order to gain a deeper understanding of complex issues. You are flexible and collaborative team player who always strives to bring their best to every interaction, inspiring others to do the same. You are passionate about bringing their skills to Audible while remaining open and eager to learn new things.As a Software Development Engineer, Machine Learning, you will...- Drive the direction of our technical solutions, across disciplines varying from deep learning, embeddings LLMs, data pipelines, and real-time ML serving systems- Design, develop, and production software to support scalable offline machine-learning pipelines and online serving components- Work closely with applied scientists to optimize the performance of machine-learning models, improve the team’s machine learning productivity, and advance the technical foundation to empower our science innovation.ABOUT AUDIBLEAudible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Bachelor's degree in computer science or equivalent ...