Amazon.com Services LLC

Amazon Selling Partner Recruitment and Success is seeking a dynamic and motivated Account Representative for our Direct Sales new business development team. The Account Representative will be responsible for recruiting and launching new brands within the Softlines, Hardlines, and Consumables category. Key job responsibilities This person will be the primary point of contact for those companies throughout the entire sales process. The Account Representative will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed aggressive account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts, along with internal stakeholders and cross-functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.As an organization, Amazon’s North American Seller Services is uniquely highly influential by coordinating across Amazon customers, Amazon category teams and Amazon Sellers. We are a business development organization; we drive growth for over 2MM Amazon Sellers through business intelligence, cross-selling efforts and integrated Account Management. We are successful by focusing on aggressive growth for our Sellers’ businesses.A day in the lifeCore Responsibilities: - Identify, qualify, acquire and grow seller commitment to Selling on Amazon programs. - Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended. - Implement and track metrics for recording the success and quality of the sellers in your territory. Use these metrics to guide your work and uncover hidden areas of opportunity. - Manage complex contract negotiations and serve as a liaison to the legal team. - Prospect and close business to achieve quarterly quota targets for both the quantity and quality of sellers recruited. - Understand and utilize the right tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve quarterly quota goals. - Develop a thorough understanding of the e-commerce and Softlines industry and competitive environment including knowledge of competitive product offerings. - Prioritize and complete additional projects while maintaining current book of business such as mentorship, competitive analysis, and sales analysis. - Prepare and deliver business reviews regarding progress and state of health for the respective territory. - Meet or exceed quarterly revenue targets and operational metrics. - Create and articulate compelling value propositions around the Selling on Amazon product. - Develop a clear understanding of the Selling on Amazon products along with the features and functionalities. - Assist internal partners to drive change, remove roadblocks and close business.BASIC QUALIFICATIONS- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience- At least 5 years of business-to-business selling experience- Experience prospecting, qualifying, and cold-calling companies- Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach- Ability to thrive in an ambiguous environment- Ability to prioritize and manage multiple responsibilities- Superior communication and presentation skills- Always does what is right for the customer—relentlessly customer-focused ...

Reliability & Maintenance Engineering (RME) is hiring for Area Maintenance Managers!Our Reliability & Maintenance Engineering (RME) team is integral to the success of Amazon worldwide. They manage risks, minimize system downtime, and find innovative ways to improve the way we work. It’s how we’ll become a more sustainable business while building the future one innovative product, service, and idea at a time.At Amazon we believe that Every Day is still Day One! We’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.The Area Maintenance Manager will lead a team of facilities associates and ensure a safe working environment for all.If you do not meet 100% of the preferred qualifications outlined in this job description, we still encourage you to apply. We understand that skills and competencies can be gained in many ways and we are primarily interested in a demonstrated commitment to the work and the potential to grow. Experience comes in many forms and passion goes a long way. If your experience is close to what we're looking for, please consider applying.Key job responsibilities- Dedicated to supporting multi-site production by working in a safe, customer-focused manner; and must be highly self-motivated and customer-centric- Develop and design solutions to difficult problems, manage outside contractors and be on call for emergencies- Handle multiple projects and daily activities, meet deadlines and develop plans on how to accomplish departmental and distribution goals- Ensuring that all safety programs and procedures are followed, develop and maintain preventative maintenance programs and good working relationships with operations- Develop business plans and provide guidance and direction for the successful implementation of those plans- Help to develop, set and track budgets- Understand and implement safety programs- Successful candidates must have the ability to provide enriched feedback to enhance individual performance, provide associates with written performance appraisals including discipline and up to termination- Mentor all facilities associates by motivating and providing direction to help them achieve their goals and make a consistent effort to go above and beyond- Project planning and cost analysis- The Area Maintenance Manager promotes and conducts good housekeepingAt Amazon, we continuously strive to make sure our opportunities are open to all. We treat all job applications equally, and are always delighted to welcome a new Amazonian. Apply to join our close-knit team and your Amazon RME adventure will begin from day one. Where it goes and what it looks like is up to you!BASIC QUALIFICATIONS- Bachelor's degree, or 2+ years of Amazon experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Applied Scientist will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation.Key job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. We are looking for highly motivated and talented candidates who will review generated data demonstrations and provide human feedback to train LLMs. The ideal candidate must demonstrate strong analytical and communication skills, attention to details, and a commitment to excellence.This is a nine month fixed temporary assignmentAs an AI Content Writer you will be responsible for reviewing machine and human generated demonstrations in order to generate preference data for training purposes. The tasks will be clearly defined, but will require a high degree of judgement in each case. The candidate will work closely with support teams, review guidelines, suggest updates to those guidelines, and engage in team calibrations to ensure the highest quality of data generation. You will also be a part of other initiatives across process improvements, SoP and guidelines formulation, diving deep to provide data insights as and when required. Your key responsibilities will include (but not limited to) the below:• Work on clearly defined use cases, but leverage a high degree of judgement to produce preference data.• Operate with autonomy• Leverage and demonstrate expertise in a wide array of competencies such as (but not limited to) Computer Science, Literature, Music, Mathematics, Economics and Travel• Identify issues and proactively report operational challenges• Identify process improvement opportunities (enhancements and pain points) at process/ function level• Demonstrate the ability to support small to medium scale process improvement projects• Contribute in mentoring / training junior data associates on an ongoing basis• Troubleshoot issues related to process and conduct root cause analysis if requiredKey job responsibilities• Create original and engaging content across multiple work types to train LLMs.• Write clear, concise, factually and grammatically correct responses that adheres to the Standard Operation Procedures (SOPs) and style guidelines to create visually appealing and effective content.• Proofread and edit content to ensure high-quality standards, accuracy, and consistency.• Research and verify content quality based on Content Guidelines. Approve or reject contents based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.• Perform quality checks by reviewing and proofreading; provide feedback and training to coworkers and cross-company teams to ensure that quality standards are met.• Collaborate with cross-functional teams and other business units to monitor quality progress, investigate quality variations, develop and implement measures to drive quality improvement.• Develop a deep understanding of the subject matter expert (SMEs) for processes on the floor and collaborate with stakeholder teams to test new SOPs to gather insights, validate information, and ensure accuracy in content creation.• Support our leadership, business, and technical teams by actively participating in training, project/program management, etc., based on the group's needs and your own skills and inclinations.BASIC QUALIFICATIONS• Proven work experience as a Content Writer, Copywriter, or similar role.• Strong proficiency in English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

The Science Tooling And Research (STAR) Team at Amazon Robotics is seeking a passionate Applied Scientist, with a strong track record of industrial research, innovation leadership, and technology transfer, with a focus on ML Applications.At Amazon Robotics, we apply cutting edge advancements in robotics, software development, Big Data, ML and AI to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We operate hundreds of buildings that employ hundreds of thousands of robots teaming up to perform sophisticated, large-scale missions. There are a lot of exciting opportunities ahead of us that can be unlocked by scientific research. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas.As you could imagine, data is at the heart of our innovation. This role will be participating in creating the ML and AI roadmap, leading science initiatives, and shipping ML products.Key job responsibilitiesYou will be responsible for:- Independently innovating, creating, and iterating modeling solutions for given business problems. Especially, using techniques such as Spatial–temporal ML methods, Optimization, Causal Inference, etc.- Collaborating with other Science, Tech, Ops, and Business leaders to ship and iterate model products.- Promoting best practices and mentoring junior team members on problem solving and communication.- Leading state-of-the-art research work and pursuing internal/external scientific publications.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 2+ years of building machine learning models or developing algorithms for business application experience- Experience programming in Java, C++, Python or related language- Experience applying theoretical models in an applied environment ...

Our mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We develop cutting-edge Large Language Models (LLMs) that leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval.We seek a talented Applied Scientist with expertise in LLMs, speech, audio, NLP, or multimodal learning to pioneer innovations in data simulation, representation, model pre-training/fine-tuning, generation, reasoning, retrieval, and evaluation. The ideal candidate will build scalable solutions for a variety of applications, such as streaming real-time conversational experiences, talking avatar interactions, customizable personalities, and conversational turn-taking. With a passion for pushing boundaries and rapid experimentation, you'll deliver high-impact solutions from research to customer-facing products and services.Key job responsibilitiesAs an Applied Scientist, you'll leverage your expertise to research novel algorithms and modeling techniques to develop systems for real-world interactions with a focus on the speech modality. You'll develop neural efficiency algorithms, acquire and curate large, diverse datasets while ensuring privacy, creating robust evaluation metrics and test sets to comprehensively assess LLM performance. Integrating human-in-the-loop feedback, you'll iterate on data selection, sampling, and enhancement techniques to improve the core model performance. Your innovations will directly impact customers through new AI products and services.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon is a fast paced, dynamic, high-tech company based in Seattle. Amazon has an immediate opening for an Accounting Manager to support all aspects of the accounting for Project Kuiper, Amazon’s long-term initiative to design, launch and maintain a constellation of Low Earth Orbit satellites to provide low-latency, high-speed broadband connectivity to unserved or underserved communities around the world. The ideal candidate will have a deep understanding and experience operating in a complex, high-growth stage, multi-disciplinary organization. The candidate will work closely with all members of the cross-functional teams to design, develop and integrate financial information technology systems to support the operational and financial reporting requirements of the business. The candidate will serve as the subject matter expert on accounting policy and technical accounting matters. The candidate will also have technical accounting experience in reviewing commercial contracts and assessing the accounting treatment in accordance with Amazon Accounting Policy and US GAAP. This person will have operated successfully in a fast-paced, global, results-oriented environment. Strong oral and written communication skills are crucial, as well as ability to think clearly, analyze quantitatively, problem-solve, scope business requirements and prioritize. Demonstrated experience in leading teams to accomplish unusually complex challenges is expected as this is an ongoing requirement for this position.Key job responsibilities• Perform review of non-standard, complex contracts and determine accounting treatment. Create templates to document these conclusions and help operationalize the accounting. • Conduct research on accounting literature pertaining to new business initiatives, complex contracts and/or transactions. Significant accounting transactions include research and development (ASC 730), manufacturing activity involving capitalization (ASC 360) and inventory (ASC 330) considerations.• Support all aspects of our accounting and reporting process, including conducting quarterly business updates with senior leadership. • Have an ability to navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholders, clearly communicate dependencies and manage/track expectations. • Identify, evaluate and implement Project Kuiper finance systems infrastructure and reporting needs to support business growth and drive scalable tools and mechanisms.• Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned.• Partner with members of the financial operations and financial technology teams to ensure proper application of accounting policies and implement global controls, procedures and integration with Amazon global financials. • Empower the team to proactively identify accounting issues by developing trainings to coach team members on performing technical accounting assessments, contract reviews and effective documentation of technical accounting positions. BASIC QUALIFICATIONS- 5+ years of finance or a related analytical field experience- Bachelor's degree in accounting or related field- Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

We are Amazon’s Finance Operations organization and responsible for Amazon’s strategic customers Payables and Receivables. We are responsible for making on-time, accurate payments, billings and collections on behalf of North America Retail. We are seeking an Accounts Receivable (AR) Analyst that will work directly with our customers, upstream billing, sales and finance teams to coordinate on time collection of revenue. You will l own the relationship with the customers and provide day to day support to enable timely payments. This position will lead efforts to dive deep into vendor payment data, drive process improvements, standardize processes, and eliminate root-cause defects within existing systems. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Primary responsibilities:- Systemically intake, escalate, and triage customer payments (payables and billings), contacts, and issues and follow-through to resolution, including executive-level communication.- Recognize escalation trends and identify underlying defects and root causes.- Partner with and influence upstream and downstream teams- Meet or exceed monthly collections goals- Leverage data from numerous databases and internal tools (using Excel, SQL, or other data management systems) to perform reporting and analysis.- Communicate directly with customers to resolve invoice and billing discrepancies and ensure timely and accurate payment.- Work across US time zones as needed. Key job responsibilities- Single point of contact for all billing and collections related task for strategic Government and Commercial customers for AWS- Understand the end to end relationship with the customers and proactively manage past due balances- Create statement of accounts, communication plans, SOPs for specific customer accounts- Report collections related key metrics on daily, weekly and monthly basis- Create and share root cause analysis & write documents for dive deep sessions- Escalate to senior leadership key issues that could impact collections- Deliver on multiple data requests and participate in process improvement workshops- Manage highly ambiguous situations and communicate effectively with multiple stake holders This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.A day in the lifeThe Accounts Receivable Analyst is responsible to collect against a portfolio of accounts.Analysts are required to work to collect against past due and aged accounts; meeting or exceeding monthly collections goals. Performance on collections is the top metric for success in this position. Analysts are also expected to recommend process improvements, write documents explaining the health of assigned accounts, and build SOPs and training plans.About the teamWhy AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.Mentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Diverse ExperiencesAmazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.BASIC QUALIFICATIONS- 2+ years of tax, finance or a related analytical field experience- 4+ years’ experience with key performance indicators (KPIs) and applying them to analyses- Ability to communicate effectively with Senior Government Officials in a collections type role- Experience identifying, leading, and executing opportunities to improve, automate, standardize or simplify tools and processes- Current, active US Government Security Clearance of TS/SCI with Polygraph. ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Amazon Business is a B2B marketplace on Amazon.com that gives businesses of all sizes access to hundreds of millions of products in a shopping experience built for businesses. The Amazon Business teams are dedicated to developing solutions inclusive of an expanded marketplace that combines the selection, convenience, and value customers have come to know and love from Amazon.Account Executives are responsible for both building and managing their book of business by leveraging solution-selling, traditional and digital prospecting tactics, and supporting long-term strategic customer relationships following the initial prospect/onboarding and stabilization period. The primary areas of responsibility include prospecting, expert knowledge of features and products to create a personalized solution for each institution (feature adoption), and developing relationships with buying decision makers across functional areas such as Information Technology, Facilities, and more.The Account Executive will ensure recommended solutions meet our customer’s procurement needs and will recommend approaches and alternatives that fit their environment, including but not limited to contracting and competitive requirements unique to public institutions, eProcurement integration, advanced payment, and automated reconciliation processes. The candidate will work closely with customers to manage deployment and ensure that our solutions are successfully adopted. The ideal candidate will have relevant consultative sales experience and have a proven track record of meeting and exceeding program goals and revenue targets.This is an Inside Sales role with limited travel 10% (tradeshows and customer meetings). This role is focused on the mid-market segment, working with customers and prospects in the Manufacturing & Industrials space.Key job responsibilitiesDeliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deploymentProvide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challengesDrive and accelerate spend adoption by advising customers on best practices for using Amazon Business solutionsFocus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoptionRelay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of B2B sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

At Amazon, we are excited to offer graduate students the opportunity to launch into big careers with limitless possibilities. We know searching for an internship is as much about finding a company where you can picture yourself being successful as it is about finding the right role. We look forward to meeting you and your classmates this year. As we get to know you more, we invite you to get to know us better.Visit www.amazon.com/about to:• Learn more about our businesses by reviewing Press Releases on our Investor Relations site, Letter to Shareholders, and the first letter shared in 1997, which is included in our annual report each year.• Learn more about Amazonians and follow us on Facebook, Twitter and LinkedIn.• Learn more about our commitment to our communities, diversity and military veterans.• Learn more about our headquarters in Seattle as well as where we operate around the world.Sr. Program Manager (PGM):PGMs at Amazon act as internal consultants, designing and launching process and product improvements for diverse sets of business challenges. PGMs work to find solutions to complex problems within operations, supply chain, demand planning, logistics and innovate on leading edge solutions to manage programs broadly across businesses within Amazon. PGMs are given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions They drive efforts independently and as part of larger project teams, and have a significant impact on the customer experience and the business. PGMs are placed across lines of business at Amazon and work cross functionally. Examples of organizations where PGMs may work include: Amazon Web Services (AWS), Supply Chain, Procurement, Operations, Devices, Prime Video, Global Delivery, Consumer and more.Key job responsibilities- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver- Report on objectives, analyze data and drive improvements that are quantified with metrics- Write high quality documents with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)- Work with program managers and business leaders to communicate and impact critical business initiatives- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across projectsAbout the team- Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.- Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team. - Internship start dates will be between May- June 2025 for a 12-week, consecutive internship.- For more information, please visit https://amazon.jobs/content/en/career-programs/university/mbaBASIC QUALIFICATIONS- Are 18 years of age or older- Currently enrolled in MBA or equivalent master’s level program at the time of application with anticipated graduation dates between December 1, 2025 and September 30, 2026.- 3+ years of full-time industry work experience, which occurred between graduation from your undergraduate program and prior to starting your MBA or master’s program, OR 3+ years of military work experience prior to starting your MBA or master’s program. ...

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Applied Scientist, to support the development and implementation of cutting-edge algorithms and models for supervised fine-tuning; with a focus across text, image, and video modalities.As an Applied Scientist, you will play a critical role in supporting the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences.Key job responsibilities- Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI- Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results- Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems- Communicate results and insights to both technical and non-technical audiences, including through presentations and written reportsBASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience with generative deep learning models applicable to the creation of synthetic humans like CNNs, GANs, VAEs and NF ...

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to make history. Entering the business to business (B2B) market is one of Amazon’s most exciting growth opportunities and since launching in 2015, The B2B Payments team is focused on building tailored payment products that enable AB’s customers to enjoy a seamless purchasing experience. We are growing fast and require a talented finance professional to help us scale as we are launching a number of exciting new products and services. B2B Payments Finance offers a rich learning experience and an opportunity to develop professionally. We are a young business that will challenge you to weigh in on decisions that have long-term strategic importance, and to produce insightful analytics that help us accelerate growth. You will work closely with business partners and get exposure to senior leaders while you become a subject matter expert. We are looking for an individual who can influence business partners to drive results and who welcomes the challenge of building structure while supporting high growth in a fledgling organization with senior management visibility. This role has a matrix report based in Bangalore and is ideal for someone looking to gain people responsibility/ grow their management experience. The person in this role is responsible for long and short term financial planning, controllership, developing and reporting on weekly financial and operational performance metrics, and providing analytical support for the AB Payments team. This position will be a key risk/controllership gateway for the payments business and requires a candidate with strong communication and leadership skills. A portion of the time will be spent on ad hoc analysis to support the growing business’ needs. The B2B Payments Finance team works closely with a number of other finance and business teams, so any candidate should be able to work well with cross functional teams. The ideal candidate must have superior attention to detail and the ability to successfully manage multiple competing priorities simultaneously. Strong analytical skills are required.Ideal candidates will have the following strengths: - Comfortable working independently in a fast-paced environment - The ability to translate large amounts of data into useful information and actionable conclusions - Strong written and oral communication skills combined with the ability to meet tight deadlines and prioritize workloads - An understanding of finance issues in an operational environment of rapid growth - The ability to work cross-functionally with product, operations, marketing and BI teams - Solid business judgment and controllership focus - Strong financial modelling skills, including good knowledge of SQL and excellent knowledge of Microsoft ExcelBASIC QUALIFICATIONS- 5+ years of tax, finance or a related analytical field experience- Bachelor's degree in engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

About Amazon Advertising:Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers of all types to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you’re interested in joining a rapidly growing team working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.About our team:Our team, CreativeX optimizations, is responsible for tailoring the visual experience of ads to each context in real time. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), reinforced learning (RL), Computer Vision, and related methods.Key job responsibilitiesWe are looking for talented Applied Scientists who are adept at a variety of skills, especially with reinforcement learning and recommendations, and familiarity with LLMs, latent diffusion, or related foundational models that will accelerate our plans to dynamically optimize ad creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring cutting edge research to raise the bar within the team.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Amazon Advertising is one of Amazon's fastest growing businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers.Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising time aims to democratize access to high-quality creatives (images, videos) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), reinforced learning (RL), and image + video and audio synthesis.You will be part of a close-knit team of applied scientists and product managers who are highly collaborative and at the top of their respective fields. We are looking for talented Applied Scientists who are adept at a variety of skills, especially with computer vision, latent diffusion or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring cutting edge research to raise the bar within the team. As an Applied Scientist on this team, you will:* Drive end-to-end GenAI projects that have a high degree of ambiguity, scale and complexity.* Build Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.* Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.* Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.* Identify and action data collection and labelling in conjunction with team members.* Research new and innovative machine learning approaches.* Present results and explain methods to senior leadership.Why you will love this opportunityAmazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate.Key job responsibilitiesThis role is focused on computer vision, latent diffusion models, and the related foundational models to produce generative imagery and videos. You will develop core models that will be the foundational of the core advertising-facing tools that we are launching. You will conduct literature reviews to stay on the cutting edge of the field. You will regularly engage with product managers, who will partner with you to productize your work. A day in the lifeOn a day-to-day basis, you will be doing your independent research and work to develop models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership.About the teamThe team consists of applied scientists and machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.BASIC QUALIFICATIONS- 3+ years of building ML models- PhD, or Master's degree and 5+ years of CS, CE, ML or related field experience- Experience programming in Python or C++ or a related language- Experience with GenAI model training and tuning ...

We are a part of Amazon Alexa Devices organization with the mission “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. We are developing an advanced system using Large Language Model (LLM) technologies to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware speech assistant. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions.Key job responsibilitiesAs an Applied Scientist on the team, you will collaborate with other applied scientists and engineers to develop novel algorithms to enable timely, relevant and delightful recommendations and conversations. Your work will directly impact our customers in the form of products and services that make use of various machine learning, deep learning and language model technologies. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in the state of art.BASIC QUALIFICATIONS- PhD, or Master's degree and 3+ years of building machine learning models for business application experience- 3+ years of building models for business application experience- Experience programming in Java, C++, Python or related language ...