Amazon.com Services LLC

Amazon.com strives to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them a fast paced, technologically sophisticated and friendly work environment. Are you seeking an environment where you can drive innovation? Do you want to apply learning techniques and advanced mathematical modeling to solve real world problems? Do you want to play a key role in the future of Amazon's Retail business? This job for you! The Customer Behavior Analytics (CBA) team at Amazon is responsible for the architecture, design, implementation of tools used to understand customer behavior and value generation for all Amazon programs. Come and join us!Amazon’s CBA team is looking for Applied Scientists, who can work at the intersection of machine learning, statistics and economics; and leverage the power of big data to solve complex problems like long-term causal effect estimation.As an applied scientist, you will bring statistical modeling and machine learning advancements to analyze data and develop customer-facing solutions in complex industrial settings. You will be working in a fast-paced, cross-disciplinary team of researchers who are leaders in the field. You will take on challenging problems, distill real requirements, and then deliver solutions that either leverage existing academic and industrial research, or utilize your own out-of-the-box pragmatic thinking. This role requires a pragmatic technical leader comfortable with ambiguity, capable of summarizing complex data and models through clear visual and written explanations. The ideal candidate will have experience with machine learning models and causal inference. Additionally, we are seeking candidates with strong rigor in applied sciences and engineering, creativity, curiosity, and great judgment.Key job responsibilities- Understand and mine the large amount of data, prototype and implement new learning algorithms and prediction techniques to improve long-term causal estimation approaches.- Collaborate with product managers and engineering teams to design and implement solutions for Amazon problems- Design, build, and deploy effective and innovative ML solutions to improve various components of our ML and causal inference pipelines- Publish and present your work at internal and external scientific venues in the fields of ML and causal inference.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Knowledge of programming languages such as C/C++, Python, Java or Perl- Experience building machine learning models or developing algorithms for business application- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization.How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos).If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you.Come work on the Amazon Prime Air Team!Our Prime Air Drone Vehicle Design and Test team within Flight Sciences is looking for an outstanding engineer to support our acoustic analysis, anechoic chamber, and noise testing. You’ll be responsible for owning, building, and implementing our indoor and outdoor noise testing of our propellers and drone vehicle designs. Your work will feed directly into our certification and regulatory processes to launch sites and expand operations. You’ll explore new and novel propeller and drone vehicle designs in both focused and wide open design spaces, with the ultimate goal of meeting our customer requirements. You will directly support the Office of the Chief Program Engineer, and work closely across all vehicle subsystem teams to ensure integrated designs that meet performance, reliability, manufacturing, and cost requirements.About the teamOur Flight Sciences Vehicle Design & Test organization includes teams that span the following disciplines: Aerodynamics, Performance, Stability & Control, Configuration & Spatial Integration, Loads, Structures, Mass Properties, Multi-disciplinary Optimization (MDO), Wind Tunnel Testing, Noise Testing, Flight Test Instrumentation, and Rapid Prototyping.BASIC QUALIFICATIONS- Bachelors Degree in aerospace engineering, mechanical engineering, physics and 5+ years experience or equivalent- Experience with acoustic and exterior noise testing for air vehicles or rotorcraft- Hands-on experience designing, building, or operating acoustics test systems- Experience designing and building mechanical and electrical systems, test models, and test fixtures ...

The Brand Experience (BX) organization creates, builds and leads innovation for Brand Owners in the Amazon store worldwide. Our growing portfolio of BX tools enable Brands to tell their unique Brand and product stories, optimize content through statistical experimentation, solicit and manage reviews to earn Customer trust and grow their business as well as engage with new and loyal Customers through a variety of channels.We are looking for a Applied Scientist to drive data insights and opportunities to improve Brands’ success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to be a sophisticated user and builder of statistical models and put them in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research).BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you passionate about innovating and delivering shopping experiences that empower every Amazon customer based on their unique shopping intent? Are you looking for new challenges and solving hard problems while using top-notch LLM and GenAI techniques? Join us and you'll help millions of customers to make informed purchase decisions from a multi-billion product selection!Key job responsibilitiesYou’ll be utilizing your Generative AI, time series and predictive modeling skills, and creative problem-solving skills to drive new projects from ideation to implementation. You will lead efforts in foundational models to develop new approaches to Personalization, and provide opportunities for scientists and engineers to invent and implement scalable ML recommendations supporting new Customer Experiences. Your science expertise will be leveraged to research and deliver often novel solutions to existing problems, explore emerging problems spaces, and create or organize knowledge around them. You’ll publish papers and file patents. And you’ll work closely with engineers to put your ideas into production. You will participate in the Amazon ML community by authoring scientific papers and submitting them to ML conferences. About the teamThe Discover Innovation team is dedicated to assisting customers in fulfilling their shopping objectives and empowering other Amazon teams by leveraging our deep understanding of customer intent. Our team’s mission is to delight customers by helping them discover the right content at the right time, tailoring the shopping experience to the customer’s intent and unique shopping objectives. We are a team of dedicated Scientists, Engineers, and Designers working together to deliver new, personalized shopping experiences. In tailoring the shopping experience to each customer’s intent, we envision operating seamlessly across Amazon as a talented personal shopping assistant — a partner that is trusted, knowledgeable, and understands your unique preferences. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Does the thought of improving one of the world’s most complex logistic systems inspire you? Is your passion to sift through hundreds of systems, processes, and data sources to solve the puzzle and identify the next big opportunity? Are you a creative big thinker who is passionate about using data to direct decision making and solve complex and large-scale challenges? Are you fascinated by the interactions between operations and strategy? Do you feel like your skills uniquely qualify you to bridge communication between teams with competing priorities? If so, then this position is for you! Come help Amazon create cutting-edge science-driven technologies for delivering packages to the doorstep of our customers! The Last Mile Routing & Planning organization builds the software, algorithms and tools that make the “magic” of home delivery happen: our flow, sort, dispatch and routing intelligence systems are responsible for the billions of daily decisions needed to plan and execute safe, efficient and frustration-free routes for drivers around the world. Our team supports deliveries (and pickups!) for Amazon Logistics, Same Day, Amazon Grocery, Lockers, and other new initiatives across the world. In this role, your main focus will be to build algorithms, synthesize information, identify business opportunities, provide research direction, provide data-driven insights and communicate business and technical requirements within the team and across stakeholder groups. You will partner closely with other scientists and engineers in a collegial environment with a clear path to business impact. We have an exciting portfolio of research areas including vehicle routing, planning for electric and autonomous vehicles, district and stops planning, ultra-fast deliveries, fleet planning, and forecasting solutions for different delivery programs leveraging the latest OR, ML, and Generative AI methods, at a global scale. We are actively looking to hire scientists to lead one or more of these problem spaces. Successful candidates will have a deep knowledge of Operations Research and/or Machine/Deep Learning methods, experience in applying these methods to large-scale business problems, the ability to map models into production-worthy code in Python or Java, the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers, and the excitement to take iterative approaches to tackle big research challenges.Mentorship & Career GrowthWe care about your career growth! Whether your goals are to explore new technologies, take on bigger opportunities, or get to the next level, we'll help you get there. Our business is growing fast and our people will grow with it.Key job responsibilities* Invent and design new solutions for scientifically-complex problem areas and identify opportunities for invention in existing or new business initiatives.* Successfully deliver large or critical solutions to complex problems in the support of medium-to-large business goals.* Influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty.* Apply mathematical optimization techniques, and/or machine/Gen-AI learning models to design solution methodologies to be used by in-house decision support tools and software.* Research, prototype, simulate, and experiment with these models and participate in the production level deployment in Python or Java.* Make insightful contributions to teams' roadmaps, goals, priorities, and approach. * Actively engage with the internal and external scientific communities by publishing scientific articles and participating in research conferences.BASIC QUALIFICATIONS- 2+ years of programming in Java, C++, Python or related language experience- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience building machine learning models or developing algorithms for business application- 2+ years of hand-on experience in applying optimization methods for business application ...

Amazon is looking for a passionate, talented, and inventive Applied Scientist with a strong machine learning background to help build industry-leading language technology.Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Processing (NLP), Generative AI, Large Language Model (LLM), Natural Language Understanding (NLU), Machine Learning (ML), Retrieval-Augmented Generation, Responsible AI, Agent, Evaluation, and Model Adaptation.As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services, as well as contributing to the wider research community. You will gain hands on experience with Amazon’s heterogeneous text and structured data sources, and large-scale computing resources to accelerate advances in language understanding.The Science team at AWS Bedrock builds science foundations of Bedrock, which is a fully managed service that makes high-performing foundation models available for use through a unified API. We are adamant about continuously learning state-of-the-art NLP/ML/LLM technology and exploring creative ways to delight our customers. In our daily job we are exposed to large scale NLP needs and we apply rigorous research methods to respond to them with efficient and scalable innovative solutions.At AWS Bedrock, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging AWS resources, one of the world’s leading cloud companies and you’ll be able to publish your work in top tier conferences and journals.We are building a brand new team to help develop a new NLP service for AWS. You will have the opportunity to conduct novel research and influence the science roadmap and direction of the team. Come join this greenfield opportunity!About the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Utility Computing (UC)AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud servicesInclusive Team CultureHere at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life BalanceWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.BASIC QUALIFICATIONS- PhD, or Master's degree and 6+ years of applied research experience- 3+ years of building machine learning models for business application experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

At Amazon Robotics, we design advanced robotic systems capable of intelligent perception, learning, and action alongside humans, all on a large scale. Our goal is to develop robots that increase productivity and efficiency at the Amazon fulfillment centers while ensuring the safety of workers.We are seeking an Applied Scientist to develop innovative and scalable solutions in motion planning for complex robotic systems. In this role, you will collaborate with a world-class team of experts in perception, machine learning, motion planning, and feedback controls to innovate and develop solutions for complex real-world problems.As part of your work, you will investigate applicable academic and industry research to develop, implement, and test solutions that support product features. You will also design and validate production designs. To succeed in this role, you should demonstrate a strong working knowledge of physical systems, a desire to learn from new challenges, and the problem-solving and communication skills to work within a highly interactive and experienced team. Candidates must show a hands-on passion for their work and the ability to communicate their ideas and concepts both verbally and visually.Key job responsibilities- Develop and optimize motion planning and trajectory generation algorithms for various robotic applications- Design and implement real-time control strategies for closed loop robotic systems- Conduct simulations and experiments to validate the performance of motion planning algorithms- Collaborate closely with software engineering teams to ensure scalable, real-time implementation of algorithms- Partner with cross-functional engineering teams to deploy algorithms from initial prototyping to production-level implementationA day in the lifeAmazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of science, technology, engineering or related field experience- Experience programming in Java, C++, Python or related language- 3+ years of building machine learning models or developing algorithms for business application experience- Experience applying theoretical models in an applied environment- Experience in patents or publications at top-tier peer-reviewed conferences or journals- 3+ years of industry or academic research experience in applied research and development in robotics, with a focus on motion planning for robotic systems. ...

Amazon is looking for talented Postdoctoral Scientists to join our Amazon Robotics team for a one-year, full-time research position.The host team is developing novel approaches to mobile robot operation to carry a wide range of loads and perform different roles in Amazon logistics. These robots are used in automating material handling throughout the fulfillment and sortation processes. The team focuses in multi-robot coordination and planning, while developing cost-sensitive solutions.The postdoc is expected to develop novel control and planning algorithms for a fleet of agile robots, working closely with mechanical engineers. Experience with hands-on development and bring-up of robotic systems would be a significant contribution to team goals.Key job responsibilities• Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community.• Publish your innovation in top-tier academic venues and hone your presentation skills.• Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.• Be comfortable with a fast-paced work with a lot of unknowns and hands-on engagement.BASIC QUALIFICATIONS• PhD in a relevant field, received within 2 years of starting the program• Proven publication record in Robotics Control and Path Planning for mobile robots * Experience in multi-robot planning* Proficiency in technologies relevant to the subfield ...

The goal of the Americas Account Compliance team is to implement effective controls to ensure regulatory compliance while continuously improving the customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML and customer experience initiatives while maintaining an optimal SX as we grow.The AML and Account Compliance Program Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. The role also includes oversight of controls under Canada’s federal anti-money laundering and terrorism financing (“AML/TF”) regime, INFORM Consumers Act (for US customers) as well as oversight of tax compliance and other seller experience initiatives for the Americas. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Continuously develop and enhance the tax compliance and seller experience processes and controls for sellers in the Americas• Own the design and implementation of enhancements to AML customer due diligence, reporting capabilities, and overall SX• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to help each team member develop into a better-rounded professional.BASIC QUALIFICATIONS- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience establishing successful partnerships with internal and external teams to execute tactical initiatives or equivalent- Experience in program requirements definition, together with data and metrics leveraging to drive improvements- Experience with AML-related technologies, data analytics, and automation ...

Amazon Ads is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day!The Bespoke Shopping Experience team within SP develops customer facing experiences and machine learning models to better understand and address the diverse needs and behaviors of various shopper cohorts. As an Applied Scientist on the team, you will:- Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity.- Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience.- Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models.- Run A/B experiments, gather data, and perform statistical analysis.- Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving.- Research new and innovative machine learning approaches.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 3+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

We’re working to improve shopping on Amazon using the conversational capabilities of LLMs, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, across the breadth of Amazon Shopping and AGI to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey! BASIC QUALIFICATIONS- 5+ years of building machine learning models for business application experience- PhD, or Master's degree and 7+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- 5+ years of applied research experience ...

Are you excited about developing cutting-edge generative AI, large language models (LLMs), and foundation models? Are you looking for opportunities to build and deploy them on real-world problems at a truly vast scale with global impact? As part of AFT (Amazon Fulfillment Technologies) AI, a group of over 50 scientists and engineers, we are on a mission to build a new generation of dynamic end-to-end prediction models (and agents) for our warehouses based on GenAI and LLMs. These models will be able to understand and make use of petabytes of human-centered as well as process information, and learn to perceive and act to further improve our world-class customer experience – at Amazon scale.We are looking for an Applied Scientist who will help us build next-level process prediction and shift simulations for all systems in a full warehouse with the help of generative AI, graph neural networks, and LLMs. Together, we will be pushing beyond the state of the art in simulation and optimization of one of the most complex systems in the world: Amazon's Fulfillment Network.Key job responsibilitiesIn this role, you will dive deep into our fulfillment network, understand complex processes, and channel your insights to build large-scale machine learning models (LLMs and Transformer-based GNNs) that will be able to understand and predict the state and future of our buildings, network, and orders.You will face a high level of research ambiguity and problems that require creative, ambitious, and inventive solutions. You will work with and in a team of applied scientists to solve cutting-edge problems going beyond the published state of the art that will drive transformative change on a truly global scale.If you thrive in a dynamic environment and are passionate about pushing the boundaries of generative AI, LLMs, and optimization systems, we want to hear from you.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamAmazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.The AFT AI team has deep expertise developing cutting edge AI solutions at scale and successfully applying them to business problems in the Amazon Fulfillment Network. These solutions typically utilize machine learning and computer vision techniques, applied to text, sequences of events, images or video from existing or new hardware. We influence each stage of innovation from inception to deployment, developing a research plan, creating and testing prototype solutions, and shepherding the production versions to launch.BASIC QUALIFICATIONS- PhD, or Master's degree and 3+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- 1+ years of building models for business application experience ...

Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.Key job responsibilities* Support, mentor, and motivate your hourly workforce* Manage safety, quality, productivity, and customer delivery promises* Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives* Lift up to 49 pounds and frequently push, pull, squat, bend, and reach* Stand/walk for up to 12 hours during shifts* Work in an environment where the noise level varies and can be loud* Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)* Continuously climb and descend stairs (applies to sites with stairs)Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Area Managers based on location preference and the business’ current openings.BASIC QUALIFICATIONS- 2+ years of employee and performance management experience- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays ...

The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in deep learning, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems.Key job responsibilitiesAs part of the AGI team, an Applied Scientist will collaborate closely with talented colleagues to lead the development of advanced approaches and modeling techniques, driving forward the frontier of LLM technology. This includes innovating model-in-the-loop and human-in-the-loop approaches to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. An Applied Scientist will also have a direct impact on enhancing customer experiences through state-of-the-art products and services that harness the power of speech and language technology. A day in the lifeAn Applied Scientist with the AGI team will support the science solution design, run experiments, research new algorithms, and find new ways of optimizing the customer experience; while setting examples for the team on good science practice and standards. Besides theoretical analysis and innovation, an Applied Scientist will also work closely with talented engineers and scientists to put algorithms and models into practice. The ideal candidate should be passionate about delivering experiences that delight customers and creating robust solutions. They will also create reliable, scalable and high-performance products that require exceptional technical expertise, and a sound understanding of Machine Learning.BASIC QUALIFICATIONS- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- 1+ years of building models for business application experience- Experience programming in Java, C++, Python or related language- Experience with Large Language Models (LLMs) or multimodal architectures ...

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon team that takes the company’s Think Big leadership principle to the max. We focus on creating entirely new products that will positively impact millions of lives.As a Technical Program Manager, you will work alongside software management to become the central point of control and deployment for software. You will be responsible for coordination and execution between multiple teams to manage internal and customer facing software releases. Additionally, you will create/establish mechanisms and processes that ensure code interoperability, integrity of the software build and overall quality of code versioning as well as integration across development, test and production environments. You will be required to track, communicate status and independently drive issues to resolution.Key job responsibilities• You will work closely with system architects, engineers, and scientists to drive technical de-risking efforts in hardware, software, and algorithms to prepare the technological readiness.• You will manage how-to balance delivery with technical excellence, provide accurate estimates, anticipate roadblocks, and find ways to overcome those to help the team push forward.• You will design and implement scalable mechanisms to streamline close collaborations within our multi-disciplinary teams to enhance overall team productivity.• You will work with the initiative lead on regular communications with VP-level management on key business trends, major risks in technology, product, and business, and paths to green.About the team-Most roles for this position will be located at Amazon’s company headquarters in Seattle, WA or Arlington, VA. Successful applicants will be expected to relocate to their team location upon starting at Amazon.-Role and team placement are based on business needs and as Amazon continues to grow and flex, we are looking for candidates who want to own, build and impact the customer experience rather than are tied to a specific role or team.-Internship start dates will be between May-June 2025 for a 12-week, consecutive internship.BASIC QUALIFICATIONS- Currently pursuing an MBA/Master’s degree with a graduation conferral date between December 31, 2025 and September 30, 2026- Bachelor's degree in Computer Science, Engineering or related field- 3+ years of full-time professional and/or military experience which occurred which occurred between graduation from your undergraduate program and prior to starting your MBA program ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't even imagine yet. Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse teams come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.This role is a 6 month co-op to join AR full time (40 hours/week) from July-December 2024. Come join us in North Reading, MA, or in our newly expanded innovation hub in Westborough, MA!The Simulation Execution Analysis & Management Team at Amazon is seeking passionate and talented software development engineers to help build out our suit of tools used to simulate and explore new robotic solutions. Our team is challenged with high impact projects, including the evaluation of creative ideas that will pave the way for the future of Amazon’s fulfillment and delivery network.We are developing AWS-based tools to automate execution and evaluation of discrete-event simulation experiments. If you are looking to get hands-on experience building utilizing the full development lifecycle at Amazon and utilizing the latest AWS technologies then this is the job for you. The ideal candidates have previous co-op or extensive project experience in front-end development utilizing REACT.As a Front End Engineer Co-Op, you will:· Identify and develop software solutions to current business problems· Work with your manager and team to create milestones and deliverables· Participate in daily scrums and reviews with development teams· Develop design documentation and lead reviews with other engineers· Write code and unit tests and integrate code with other software components· Work directly with customers to test software prototypes and incorporate feedback· Utilize Amazon Robotics and Amazon engineering tools, processes and technologiesCurrently, the position is planned to be in the Boston, MA office. We are open to hiring candidates to work out of one of the following locations:North Reading, MA, USA | Westborough, MA, USABASIC QUALIFICATIONS- Currently enrolled in college/university and must have at least one semester/term/quarter of school left to complete after the end of the co-op- Must be eligible and available for a full-time (40h / week) 6-month co-op between July 15 to December 20, 2024- Completion of at least junior year of degree program is required, graduating in December 2024 or later- Working towards B.S. degree or higher in Computer Science, Engineering, applied math or other algorithmic-centric discipline- Experience in one of the following languages: JavaScript/NodeJS, Python, Java, or C++ ...

Do you have a passion for data? Are you matriculating in a Master’s or PhD program? Amazon is looking for driven data science students with strong modeling skills who are comfortable owning and executing data. To be successful in this internship, you will need the ability to develop, automate, and run analytical models for our systems. During this internship, you will build tools and support structures needed to analyze and dive deep into data to resolve systems errors and changes. You will have the ability to present your findings to our business partners and help drive improvements.Previous applicants demonstrated the aptitude to manage medium-scale modeling projects, identified requirements, and built methodology/tools that were statistically grounded.For more information on the Amazon Science community please visit https://www.amazon.scienceBASIC QUALIFICATIONS- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Can relocate to where the internship is based- Experience with data scripting languages (e.g. SQL, Python, R etc.) or statistical/mathematical software (e.g. R, SAS, or Matlab)- Experience in data science, machine learning or data mining- Experience with big data: processing, filtering, and presenting large quantities (100K to Millions of rows) of data- Must be actively enrolled in a Master's or PhD program ...

The Applied Scientist will play a critical role in the research, develop, and implementation of solutions to key challenges in developing conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves tackling complex problems in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation.Key job responsibilities1. Research and development of LLM-based chatbots and conversational AI systems for customer service applications.2. Design and implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation.3. Collaborate with cross-functional teams, including data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.7. Collaborate with internal and external research communities, participate in conferences and publications, and contribute to the advancement of the field.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environment.If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary:Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- Master's degree- 2+ years of building machine learning models or developing algorithms for business application experience ...

Do you want to join an innovative team of scientists who use deep learning, natural language processing, large language models to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support and provide the best customer and seller experience by automatically mitigating risk?Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and simplify processes?If yes, then you may be a great fit to join the Machine Learning Accelerator team in the Amazon Selling Partner Services (SPS) group.Key job responsibilitiesThe scope of an Applied Scientist II in the SPS Machine Learning Accelerator (MLA) team is to research and prototype Machine Learning applications that solve strategic business problems across SPS domains. Additionally, the scientist collaborates with project leaders, engineers and business partners to design and implement solutions at scale. The scientist focuses on components of large-scale projects, systems and products and can work independently and with the team to deliver successful solutions with medium to large business impact. The scientist helps our team evolve by actively participating in discussions, team planning, and by staying current on the latest techniques arising from both the scientist community in SPS, the larger Amazon-wide community, and beyond. The scientist develops and introduces tools and practices that streamline the work of the team, and he mentors junior team members and participates in hiring.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Amazon Robotics co-op & internship opportunities will be based out of the Greater Boston Area in our two state-of-the-art facilities in Westborough, MA and North Reading, MA. Both campuses provide a unique opportunity to have direct access to robotics testing labs and manufacturing facilities.This role is a 3 month internship from May - August 2025. The Supply Chain team is seeking Summer 2025 Interns with interest in supply chain purchasing, logistics, planning, procurement, and process improvement/data analyst. The successful candidate for this position will have a high sense of urgency, the ability to work cross functionally, and the desire to improve the outcome for our customers.Key job responsibilities• Developing an understanding of our Supply Chain and Systems and Tools processes and identify targets for improvement in transactional and operations efficiencies• Supporting the execution of supply chain cost/lead time, safety stock, procurement, planning, warehousing/logistics, and/or new product introduction programs, including the exploration of opportunities across multiple Amazon business units• Leading projects to automate our cross-functional processes between Supply Chain, Finance, Operations, Deployment, and Engineering• Developing processes and mechanisms related to expanding capacity and programs in our Robotics Operations Center of Excellence• Developing efficient and accurate metrics and mechanisms for measuring and reporting supply chain performance. Support the introduction of new software/tools/dashboards• Actively support and foster a culture of inclusionA day in the lifeThe Supply Chain Intern works within the Supply Chain organization to support the development of business processes for the Supply Chain Planning, Strategic Sourcing, Logistics, and Systems and Tools teams. The Intern should have a good understanding of supply chain, operations, finance, and general business practices.About the teamThe Amazon Robotics Operations and Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. BASIC QUALIFICATIONS* Currently pursuing a Bachelor’s or Master’s in field of Operations, Supply Chain Management, Engineering Management, Industrial Engineering, or related field* Currently enrolled in college/university and must have at least one semester/term/quarter of school left to complete after the end of the internship* Dec 2025 graduation date or later* Must be eligible and available for a full-time (40h / week) internship from May - August 2025 ...