Amazon.com Services LLC - A57

Are you passionate about pushing the boundaries of computer vision and machine learning to create innovative consumer products? Join Amazon Lab126's Camera and Sensors Group in shaping the future of wearables, Echo devices, Fire TVs, and consumer robotics.About the Role:As a Principal Applied Scientist, you will lead cutting-edge productization of computer vision and machine learning, directly impacting millions of customers worldwide. You'll work with a diverse team of engineers and scientists to solve complex problems and bring revolutionary products to market.Key job responsibilitiesKey Responsibilities:* Drive strategic vision and long-term roadmap for camera and sensor technologies, influencing product teams and aligning direction across technology, silicon, and devices organizations* Lead groundbreaking ML/CV innovations, focusing on differentiated hardware technologies for advanced camera and sensor capabilities* Architect and implement state-of-the-art ML models for edge computing in consumer products, optimizing for performance and efficiency* Guide the development of next-generation AI-enabled devices, including wearables, Echo devices, Fire TVs, and robotics* Guide the invention and design of next-generation wearables, Echo devices, Fire TVs, and robotics* Collaborate with cross-functional teams to integrate ML solutions into hardware designs* Mentor and develop team members, fostering innovation and technical excellenceAbout the teamAt Amazon, we're guided by our Leadership Principles, including "Customer Obsession," "Invent and Simplify," and "Learn and Be Curious." We value innovative thinking and diverse perspectives to solve complex challenges. This role offers a unique opportunity to work on ML applications that directly improve people's daily lives. You'll be part of a collaborative team integrating AI into everyday devices, making advanced technology accessible to all. We're committed to fostering an inclusive environment where everyone can do their best work and maintain a healthy work-life balance. BASIC QUALIFICATIONSBasic Qualifications:* PhD, or Master's degree with 10+ years of experience in Computer Science, ML, or related field* 5+ years of experience building and deploying ML models for business applications, including edge AI optimization* Expertise in deep learning algorithms, particularly in computer vision and sensor fusion* In-depth knowledge of ML paradigms including traditional ML, deep learning, LLMs, and vision transformers* Proficiency in Python and C/C++ for ML development and low-level optimization* Experience with ML frameworks such as PyTorch or TensorFlow* Strong understanding of camera and sensor principles and operations ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Compensation: The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Please see below for more information.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) team ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize vendors to add rigor and depth to our processes. As a Senior Vendor Manager, you will lead the team of vendor managers to strategize, negotiate, and onboard vendors to cater to business requirements. Key job responsibilities• Hire, develop and manage a team of four vendor managers• Ensure adherence to Amazon’s global spend policy and drive compliance to local procurement policies and procedures • Iterate on and improve the vendor management strategy, including consolidation of scope, process improvement, governance, and automation • Manage the vendor onboarding life cycle • Partner closely with business teams, product teams, Finance, Legal, Tax, Information Security, and Vendors• Build effective stakeholder relationships, develop relationships with internal customers, external suppliers and other teams within respective market • Be an advocate for both Amazon and Vendors, embracing a win-win approach • Prepare negotiation strategy, write strategy documents, and conduct challenging negotiations and escalations with internal leaders and C-suite level vendor contacts• Drive vendor business and performance reviews with the key vendors• Establish standards for performance of vendors and own metrics tracking for business reviews • Work closely with Global Corporate Procurement on larger Vendor relationships and negotiations• Identify cost optimization and process improvement opportunities and influence teams with less authority to achieve the goalsAbout the teamThe Senior Vendor Manager leads a strategic team focused on ensuring the best vendors keeping in mind the cost, quality and speed for Selling Partner Services organization. They are an integral watchdog within this space. Not only does this team facilitate the end-to-end onboarding of vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. The team ensures required process control; automation; governance; planning and forecasting; data management; internal and external stakeholder management; and collaboration with teams across Amazon. The team also ensures best practices from the industry.BASIC QUALIFICATIONS- Bachelor's degree in management, business administration, economics, engineering, marketing- 5+ years of account management, project or program management or buying experience ...

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AI-powered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the cutting edge of Generative AI, going beyond a typical chatbot to provide a powerful, personalized experience to sellers running real businesses, large and small.Do you want to join an innovative team of scientists, engineers, product and program managers who use state-of-the-art Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the Selling Partner Experience Science team (SPeXSci).Key job responsibilities- Manage scientists who use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed.- Drive design, development and deployment of highly innovative models to interact with Sellers and delight them with solutions.- Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features.- Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation.- Oversee research and implementation of novel machine learning and statistical approaches.- Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment.About the teamSelling Partner Experience Science (SPeXSci) is a growing team of scientists, engineers and product leaders engaged in the research and development of the next generation of ML-driven technology to empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We are focused on building seller facing AI-powered tools using the latest science advancements to empower sellers to drive the growth of their business. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.BASIC QUALIFICATIONS- 3+ years of scientists or machine learning engineers management experience- Knowledge of ML, NLP, Information Retrieval and Analytics- Experience directly managing scientists or machine learning engineers ...

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities1. Lead the development of LLM-based chatbots and conversational AI systems for customer service applications.2. Implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.3. Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 5+ years of data scientist experience- Experience with unstructured textual data- Experience working with scientists, economists, software developers, or product managers- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Are you excited to advance one of the world's most scalable, reliable, and secure financial systems that process tens of billions of dollars in transactions across multiple businesses globally at Amazon? Have you built compelling products from vision to implementation, collaborating with global stakeholders and tech teams? If so, join Amazon's Financial Foundation Services group, where we build enterprise services in the Finance Technology space that are simple to use yet highly configurable, dealing with unparalleled complexity and scale.We are seeking an experienced, creative, and highly motivated Senior Technical Product Manager. In this role, you will define, execute, and deliver a global product roadmap that adds significant incremental value to Amazon's customer groups. You will own core products within the accounts receivable space, including setting the product strategy and vision, developing and prioritizing new features, making technical scoping trade-offs, and overseeing deployment. This is an inherently cross-functional role – you will work closely with engineering, business, operations, data science, finance, and executive teams to bring features to market and develop and grow business opportunities for Amazon. The successful candidate will have a proven track record of owning and delivering high-quality products from initial visioning through deployment. They must be highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing various technologies and capabilities into high-quality, simple products and applications that customers love.Key job responsibilities1. Product Vision: Define and align the product vision with business goals, leveraging industry knowledge to ensure the product stays current.2. Strategy, Roadmap, and Requirements: Develop the product roadmap, prioritize releases, translate customer needs into requirements, and deliver in a consistent cadence.3. Execution: Ensure consistent execution of the product lifecycle from concept to launch, advocating for your area of focus.4. Adoption: Plan and coordinate product launches across teams, delivering necessary materials and communications.5. Project Management: Define plans to achieve the product vision and business results. Collaborate activities into releases, working closely with engineering in an agile environment. Manage schedules, risks, and trade-offs.6. Communications: Facilitate meetings, deliver appropriate messaging to stakeholders, capture key decisions, and manage effective communication using company protocols.About the teamThe Amazon Financial Foundation Services (AFFS) team is dedicated to empowering Amazon businesses with robust financial management capabilities. We are building the next generation of cloud-based core financial management suites that deliver complete, accurate, timely, and auditable financial records. Our solutions streamline financial reporting, operational processes (planning, analysis, accounts payable, accounts receivable), tax compliance, statutory reporting, regulatory compliance, and managerial decision-making. We focus on creating intuitive user experiences that leverage the power of AI, ML and LLMs. By harnessing these advanced technologies, we expedite financial business processes for Amazon stakeholders enabling them to operate with unparalleled efficiency and effectiveness.BASIC QUALIFICATIONS- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with feature delivery and tradeoffs of a product- Experience contributing to engineering discussions around technology decisions and strategy related to a product- Experience managing technical products or online services- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning ...

Lead the design and implementation of large-scale, distributed systems that power critical WWGST services. Drive architectural decisions and best practices across teams to ensure scalability, reliability, and performance of mission-critical applications. Collaborate with product managers and business stakeholders to translate complex requirements into innovative technical solutions.Evaluate and integrate technologies and frameworks to drive innovation and improve processes.Mentor junior engineers to elevate quality and promote best practices. Participate in capacity planning and performance. Troubleshoot complex issues in production environments, performing root cause analysis and implementing robust solutions.Collaborate with cross-functional teams to design and implement APIs and services that enable seamless integration between various Amazon platforms.Champion a culture of operational excellence through monitoring, logging, and alerting best practices. Participate in on-call rotations to ensure high availability and rapid incident response for critical systems. Continuously improve system resilience.Key job responsibilitiesPlays a lead role in design and development efforts for significant initiatives and across major segments of the organization.Identifies tasks for automation and information management improvement and works with appropriate teams to develop viable solutions.Leads projects to design, develop, test, deploy, and support applications, interfaces and design integrations using a variety of tools and environments.Provides software advice and consultation to business partners.Engages with application developers to identify new design, coding, and other system / methodology best practices.Identifies new technologies that by applied within WWGST and help improve systems and processes overall.Mentors fellow Team Members in software application development best practices and methods.A day in the lifeAs an IT Application Engineer for international POS systems, your day centers on driving operational excellence within our SAFe framework. You'll tackle a prioritized backlog of improvements for UK and Canadian stores, focusing on system performance, and reliability. Collaborating with vendors and cross-functional teams, you'll progress high-priority items while providing daily support for critical POS functions. You'll participate in SAFe ceremonies, and engage in architecture discussions. Your expertise will be crucial in mentoring junior members and translating stakeholder requirements into innovative technical solutions that propel our global retail operations forward.About the teamWe are a small, dynamic team responsible for the Point of Sale (POS) systems in WWGST's Canadian and UK Whole Foods Market stores. Our work is critical to the smooth operation of these international retail locations. We collaborate closely with third-party software vendors to optimize our core POS solution, while also working directly with operations partners, product teams, and other technical and support teams across WWGST. Our mission is to continuously improve the POS experience for both our store associates and customers, driving operational excellence in our international retail presence.BASIC QUALIFICATIONSBA/BS degree and 3-6 years’ relevant experience OR equivalent combination of education and relevant experience. ...

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by joining Amazon’s Escalation Team.In this role you will be part of the Registration and Compliance Shared Services VCIM team, responsible for resolving Executive and Legal escalations, supporting new launches, gathering information for process improvements across multiple functions for all our worldwide regions and employees.Key job responsibilitiesKey Responsibilities:• Supporting Stakeholders with both Legal and Executive escalations • Learn new skills/processes and provide cross skill/cross site/cross region supports• Respond to Executive / Legal escalations requests in real time providing education to them with the goal of achieving first contact resolution, as well as a remarkable, reproducible customer experience. • Process Improvements: Identifies Seller, Compliance and Investigator/Associate success barriers, provides solutions, and drives change through business improvement initiatives. Should also possess great deep dive skills to identify the root cause on audits or CXT/ACES related work.• Partner with leadership and stakeholders across operations, technology, and product teams to ensure quick customer resolution on high priority escalations from Senior Vice Presidents (SVP) and Chief Executive Officers (CEO).• Conduct deep dive analysis to identify root causes of issues, brainstorm short and long-term solutions, lead stakeholder meetings to prioritize and align on implementation timelines, and finalize RCA (root cause analysis) write-ups, and corrective and preventive actions for SVP and CEO escalations.• Perform impact analysis on identified preventatives and collaborate with product, technology, and operations teams to present solution documents.• Provide guidance, support, mentoring, and training to team members as needed to help them develop their skills and knowledge.A day in the lifeIndividual will be accountable for responding and solving executive, legal, PR and regulatory escalations within a defined SLA as per target. Individual should demonstrate excellent functional skills and the ability to work independently while using departmental resources, policies and procedures. Maintains a positive and professional demeanour, always portraying the company in a positive light and effectively managing sensitive issues.About the teamThe R&C escalations team is part of the wider Customer Trust and Partner Support (CTPS) vertical. The primary function of this escalations team is to own the end-to-end resolution of escalations pertaining to the registration and verification process that have been escalated to, or by, senior leadership (L8 Amazonians and above). We provide detailed write-ups where required within an SLA of 10 business days. We strive to salvage the customer experience by working quickly to rectify mistakes that have been made in the past and seek to find effective, scalable solutions to prevent similar issues from arising among the general seller population. We work closely with our colleagues in Executive Seller Relations, Program team, APE and APUK Compliance and SPIM to identify common issues, bridge gaps and close incomplete channels, with the ultimate aim of enhancing customer experience.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 30-39 hours/week Tuesday - Saturday 8:45am to 3:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers interact with our self-serve solutions or CS Associates, we work hard to make sure they have a delightful experience with us, each and every time.We are seeking a seasoned leader to help spearhead the international product roll-out strategy and vision for many of our new and exciting customer-facing and associate-facing products and features. This role is pivotal in shaping the future of our CS experiences on a global scale. In this role, the leader will work across our Product, Tech, Science, and Operations teams to develop a multi-pronged and comprehensive strategy to deliver customer-centric, industry-leading experiences.Key job responsibilitiesThe ideal candidate will have a strong understanding of product and technology, track record of partnering with and influencing others, looking around corners and delivering tangible results. In this role, this candidate will build the vision and approach to drive global product and digital transformation, engage with senior leaders to align on priorities, and influence strategic decisions. They will experiment with, build, and implement innovative approaches to drive global adoption and generate new insights. This leader will have the ability to work in a fast-paced, dynamic environment, with a customer-focused mindset. They will have excellent negotiation and conflict resolution skills and be comfortable with managing ambiguity.Strategy Development:- Develop a holistic strategy – align our global roadmaps across teams, working back from customer needs to build solutions that improve their experience across all geographies.- Become knowledgeable about industry and global benchmarks and identify opportunities for innovation and improvement.- Create and manage critical cross-functional roadmaps for implementing products and services across international geos.- Align the product roadmap with overall business goals and objectives.Leadership and Collaboration:- Work closely with leaders across functions and geos to deeply understand the product roadmap in the context of diverse customer needs and business requirements.- Develop mechanisms for collaboration, enabling the execution of coordinated product roadmaps that integrate new technologies with existing systems and processes.- Identify and work to eliminate blockers proactively, streamlining processes to improve organizational agility.Performance & Change management:- Establish KPIs, metrics, and reporting mechanisms to measure the success of transformation initiatives.- Leverage data and insights to drive continuous improvements.- Work with cross-org leaders to implement change management mechanisms required to enable global adoption.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.The benefits that generally apply to regular, full-time employees include: Medical, Dental, and Vision Coverage Maternity and Parental Leave Options Paid Time Off (PTO) 401(k) PlanIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!BASIC QUALIFICATIONS- Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field- 10+ years of product or program management, product marketing, business development or technology experience- Experience owning/driving roadmap strategy and definition- Experience blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement- Experience with end to end product delivery- A strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams- Lead cross-organizational programs and setting and hold teams and individuals to timelines and deliverables without explicit authority ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays• Work 40 hours/week - Tuesday - Saturday 8:45am to 5:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

Amazon Shopping Video (ASV) is a new strategic program in Advertisement that leverages the potential of video to help millions of customers find product inspiration through videos. ASV is seeking an exceptionally skilled and enthusiastic applied scientist to join the Amazon Live team. Our mission is to provide a delightful video experience to Amazon’s customers by pushing the envelope in Computer Vision, image processing and multimodal LLM. You will work collaborate closely with product managers and work alongside with other scientists to develop novel approaches, algorithms and modeling techniques to improve live streaming experience for our customers and influencers. You will conduct research in computer vision and natural language processing to develop new models and algorithms to solve for content personalization, image and video understanding, and recommendation systems. You will collaborate closely with the engineering teams to integrate the models into the production systems. About the teamASV's mission is to help millions of customers find product inspiration, learn more about products they are interested in, and interact with creators and their communities every day across the globe. We enable customers to find relevant content and explore our vast library of product-focused videos on our home experiences across desktop, mobile and FireTV, and throughout their shopping journey on Amazon. We are very much a startup within Amazon aiming to reinvent the way customers use video to shop, and we are looking for motivated, thoughtful self-starters who can partner effectively across our multi-disciplinary teams to drive innovation.BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning ...

Amazon Advertising seeks a strategic business partner to provide data insights to its Ads Sales Team responsible for influencing new ad product and feature development. We are looking for a top analytical mind to develop key performance indicators to provide guidance for new sales initiatives and product feature launches.This role will work closely with both Sales and Product stakeholders to determine the long-term strategy on how best to delight Amazon's customers and drive long-term success.A successful candidate will embrace ambiguity and combine deep analytical skills with strong business acumen to deliver results in a fast-paced environment.Key job responsibilitiesManage and execute entire projects or components of large projects from start to finish including project management, data gathering and analysis, problem solving, and clear communication of insights and recommendations.Develop quantitative models necessary for evaluating technology product/feature adoption.Build, iterate, and automate financial reports, metrics, and scorecards to support short and long-term planning while working closely with Business Intelligence Engineers (BIE).Provide financial reporting on the performance of the business and contribute deep-dive analyses and insights for Weekly/Monthly/Quarterly Business Reviews.Partner with cross functional teams such as Product, Sales, Analytics, and broader Finance teams for automation and scalability.Audit business/financial performance regularly and coordinate with other stakeholder teams including Product and partner Finance teams.Provide strategic support to Stakeholders to aid in prioritization of focus to deliver key business objectives. A day in the lifeThe successful candidate will be comfortable with ambiguity and have highly respected business acumen. This role partners directly with cross-functional leadership and multiple Advertising Finance teams, and requires a combination of strong communication and technical skills.About the teamThe Sales and Partner Enablement (SPE) org drives product and program initiatives that make it easier for Sales to engage with and deliver on advertiser and agency needs.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

As a WWRGD - Industrial Grocery Team Construction Manager, you are responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution of fulfillment centers, industrial kitchens, and multi-use development projects. Key job responsibilities• Manage multiple projects and effectively influence, negotiate, and communicate with internal and external business partners, contractors and vendors.• Establish and maintain project schedules and budgets, responsible for overall project delivery including all FF&E and construction.• Responsible for on-site supervision during the construction process to include management of General Contractors, and Owner vendors.• Deliver projects on time and on budget.• Participate in the design development process to collaborate and value engineer construction methods to reduce time and cost.• Manage change order negotiations and contract compliance.• Serve as the liaison to developer/landlord reps to coordinate building envelope delivery.• Manage and adhere to AIA contract documentation process.• Establish effective relationships along with an understanding of municipalities and permit processes.• Lead job site meetings, produce minutes and strive for a collaborative team environment.• Ensure contractor compliance of life safety/OSHA requirements are met on all job sites to minimize risk.BASIC QUALIFICATIONS- 7+ years of project management, real estate development, architecture/design experience- Bachelor's degree ...

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. If you are eager to implement effective safety improvements, inform managers of compliance issues and safety improvement opportunities, apply to join our team in Amazon Operations as a Workplace Health and Safety Specialist (WHSS)! You are provided extensive safety training and development as an entry level WHSS towards becoming an exceptional safety leader.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Specialist, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions.You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly.• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers.It's important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.Locations and Placement:- This role will start between January 2025 and September 2025. · This position is not a corporate role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Job Elements:• Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 10-12 hours per shift• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsKey job responsibilities• Coordinating and implementing all aspects of Amazon’s Global Safety Program.• Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits.• Facilitating incident investigations processes.• Maintaining required paperwork to comply with Amazon and OSHA regulations.• Conducting risk assessments related to jobs performed (Job Hazard Analysis).• Recording safety incident information in internal databases in a timely manner.• Innovating on process improvements and managing actions to completion.• Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.)• Performing specific safety training as required by the Safety Manager.• Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities.• Recommending appropriate risk mitigation measures to management, including ergonomics.A day in the lifeAs a WHSS, you will maintain accurate daily, weekly, and monthly metrics to report to onsite management teams. You will also conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions for associates. In addition, the WHSS leads recommending appropriate risk mitigation measures to management, including ergonomics, in our Network Distribution Centers.BASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

Amazon Robotics is seeking a talented and motivated technician who is interested in the subtractive andadditive manufacturing process of rapid prototyping components for robotics systems and industrialequipment. This position reports to the Prototype Lab Manager.This role is an opportunity to join AR full time (40 hours/week). Amazon Robotics opportunities will bebased in the Greater Boston Area, in our state-of-the-art facility in North Reading, MAKey job responsibilitieso Fabrication of mechanical prototypes using manufacturing methods of Water-Jet, CNCMilling/Lathe, and 3d printing.o Assist with the day to day operation, maintenance and safety.o Finished product deburring, tapping, and/or secondary operations.o Work with engineers to ensure mechanical prototypes are completed.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!About the teamThe Machine Shop and Rapid Prototyping team focuses on manufacturing bespoke to small scale rapid prototyping solutions for many internal robotics customers. BASIC QUALIFICATIONS- Prepare, Set-up and Operate multiple CNC and manual machines.- Develop and refine manufacturing processes to meet all design requirements.- Inspect parts to verify dimensions. (Micrometers, Vernier, Gage pins, etc.)- Ability to read blueprints including GD&T- Interpret and complete machining operations from CAD models, drawings or verbal instructions.- Meet delivery dates.- Intermediate knowledge of tool holders, cutting tools, boring bars, fixtures, inserts and other accessories used on various machines.- Communicate with shop leader on roadblocks and process improvements.- Aid engineers about manufacturability of their projects.- Machine maintenance: Oils, coolants, additives and cleanliness.- Must troubleshoot and solve problems with machines, tools or programs.- Interoperate dimensions from solid models or prints.- Use of hand tools.- Basic knowledge of 3d printing principals. ...

MULTIPLE POSITIONS AVAILABLECompany: AMAZON.COM SERVICES LLCPosition Title: Technical Program Manager IILocation: New York, New YorkPosition Responsibilities:Work independently with 2+ engineering teams implementing cross-functional projects. Manage small programs, partnering with technical managers to secure resources while setting priorities and milestones. Transform raw thoughts into clear, accurate technical documentation. Competently represent the team’s systems to customers and other technical teams. Maintain engineering scope and accurately report progress to stakeholders to ensure successful deliveries. Internally, identify and implement processes to unblock delivery, reduce cost, accelerate innovation, and improve quality. Focus on interaction with multiple teams within the same organization. Own driving technical and scalable solutions to compliance challenges. Respond to potential security and compliance challenges managed through the Remediation Issue Queue that require technical solutions, as well as issues that have undefined technological solutions, requiring defining and enabling engineering teams to meet goals that the solution is dependent on. Influence service and engineering teams to adopt the technological solutions proposed to close current and prevent future challenges.Position Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week.Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation40 hours / week, 8:00am-5:00pm, Salary Range $139,900/year to $189,200/year. #0000BASIC QUALIFICATIONSPosition Requirements:Bachelor’s degree or foreign equivalent degree in Computer Science, Information Systems Management, Mathematics, Accounting/Auditing, or a related field and one year of experience in the job offered or a related occupation. Must have one year of experience in the following skills: security, software engineering, compliance, or process management work in support of a highly technical environment; and managing complex projects or programs at scale. Partial telecommuting permitted; employees will be required to report to office multiple days per week. #0000 ...