Amazon.com Services LLC - A57

Amazon’s Customer Behavior Analytics org is looking for an Applied Scientist to spearhead the rapid growth of our Marketing Measurement solutions. The team focuses on building scalable ML and causal inference solutions to estimate the effectiveness of Amazon marketing efforts and provide actionable insights to the various marketing teams within Amazon. This is a high-impact role with opportunities to develop systems that affect investments to the size of billions of dollars. We work closely with business stakeholders and strive to continuously produce tangible impact on the company’s strategic and tactical planning and operations. A successful candidate will be a self-starter, comfortable with ambiguity, able to think big and be creative, while still paying careful attention to detail. You should be able to translate how data represents the customer journey, be comfortable dealing with large and complex data sets, and have experience using machine/deep learning at scale to solve business problems. You should have strong analytical and communication skills, be able to work with product managers and software teams to define key business questions and work with the analytics team to solve them. You will apply your expertise in ML/DL, statistics, and data-wrangling to identify opportunities for further research and to provide insights that drive larger initiatives. You will join a highly collaborative and diverse working environment that will empower you to shape the future of Amazon marketing, as well allow you to be part of the large science community within the Customer Behavior Analytics (CBA) organization.Key job responsibilitiesThe main responsibilities for this position include: - Apply your expertise in ML/DL and statistical modeling to develop solutions and systems that describe how Amazon’s marketing campaigns impact customers’ actions - Own the end-to-end development of novel causal inference models that address the most pressing needs of our business stakeholders and help guide their future actions - Improve upon and simplify our existing solutions and frameworks - Review and audit modeling processes and results from other scientists, both junior and senior - Work with marketing leadership to align our measurement plan with business strategy - Formalize assumptions about how our models are expected to behave and explain why they are reasonable - Identify new opportunities that are suggested by the data insights - Bring a department-wide perspective into decision making - Develop and document scientific research to be shared with the greater science community at AmazonAbout the teamThe Customer Behavior Analytics (CBA) organization owns Amazon’s insights pipeline, from data collection to deep analytics. We aspire to be the place where Amazon teams come for answers, a trusted source for data and insights that empower our systems and business leaders to make better decisions. Our outputs shape Amazon product and marketing teams’ decisions and thus how Amazon customers see, use, and value their experience. BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.Amazon Robotics is seeking Applied Science Interns and Co-ops with a passion for robotic research to work on cutting edge algorithms for robotics. Our team works on challenging and high-impact projects within robotics. Examples of projects include allocating resources to complete a million orders a day, coordinating the motion of thousands of robots, autonomous navigation in warehouses, identifying objects and damage, and learning how to grasp all the products Amazon sells. As an Applied Science Intern/Co-op at Amazon Robotics, you will be working on one or more of our robotic technologies such as autonomous mobile robots, robot manipulators, and computer vision identification technologies. The intern/co-op project(s) and the internship/co-op location are determined by the team the student will be working on.Please note that by applying to this role you would be considered for Applied Scientist summer intern, spring co-op, and fall co-op roles on various Amazon Robotics teams. These teams work on robotics research within areas such as computer vision, machine learning, robotic manipulation, navigation, path planning, perception, optimization and more. Learn more about Amazon Robotics: https://amazon.jobs/en/teams/amazon-roboticsBASIC QUALIFICATIONS- Currently enrolled in a Master's or PhD program in Computer Science, Robotics, Engineering, Machine Learning, Operations Research, Mathematics, or a related quantitative field- Degree program must be based in the United States with an expected graduation of December 2025 or later- Must be eligible for and available for full-time (40 hours per week) internship in person based out of the assigned office location for the whole duration of the internship/co-op- Relevant academic research or industry experience within Robotics, Computer Vision, Machine Learning, Optimization, Manipulation, Perception, Motion Planning and Controls, Movement, Autonomous Navigation, Path Planning, or related- Experience programming in Java, C++, Python, or related ...

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities1. Lead the development of LLM-based chatbots and conversational AI systems for customer service applications.2. Implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.3. Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 5+ years of data scientist experience- Experience with unstructured textual data- Experience working with scientists, economists, software developers, or product managers- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

For our Customers, the most important thing we can do is give them access to Earth's largest store. Our Sellers and our Customers are in every country around the world, and our team helps connect them regardless of where they manufacture or where they live. Our team builds cross-border fulfilment solutions that help Fulfilment by Amazon (FBA) Sellers to make their selection available to Customers across every Amazon Store, with the sharpest possible prices and with locally available inventory. We develop scalable systems and services, utilizing cutting edge technology (e.g., machine leaning, big data, etc.), to enable world-class global logistics solutions.We are currently looking a Program Manager to join our growing organization. This role creates project plans, develops processes, coordinates and drives execution, and communicates to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage program and project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.Key job responsibilities- Manage and oversee cross-functional programs, ensuring successful delivery.- Develop and refine program strategies, effectively leading and motivating teams.- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.- Foster collaboration with internal and external partners to optimize resource allocation and project success.- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.- Identify and mitigate risks, preventing them from escalating into major issues.- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.- Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.- Manage and communicate project budgets effectively.A day in the lifeAmazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:1. Medical, Dental, and Vision Coverage2. Maternity and Parental Leave Options3. Paid Time Off (PTO)4. 401(k) PlanLearn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stockBASIC QUALIFICATIONS- 3+ years of program or project management experience- 3+ years of defining and implementing process improvement initiatives using data and metrics experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience using data and metrics to determine and drive improvements- Experience working cross functionally with tech and non-tech teams ...

The Web Frameworks team, part of the Store Rendering Technologies organization, is chartered with creating the frameworks and developer tooling used to build mobile applications and website experiences millions of Amazon shoppers use every day, all over the world. The rendering services and developer experiences we build empower thousands of Amazon developers to innovate with the latest reactive and declarative programming patterns and Java frameworks.The technologies our team delivers are changing how Amazon developers work for the next 10 years!Web Frameworks is seeking a Software Development Engineer II (SDE) to develop features to Amazon’s most used Java development framework. The right candidate will possess a strong Java development background and has experience developing production quality code on a regular cadence. You will develop new features in Java, make regular security and maintenance updates to vulnerabilities in the Java framework, and develop new testing automation to reduce the total cost of maintaining the Java development framework.Key job responsibilities- Own the design and implementation of a Java web framework supporting a wide range of use cases, at high scale with high quality.- Collaborate within a team and across other teams to launch best in class technical solutions.- Optimize, tune and maintain quality, performance and availability of systems.- Learn and be curious, and in turn teach, mentor and grow other engineers.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Who are we?Interested in joining our dedicated team at Amazon that makes the return of pickup and packages convenient for our customers at our Locker+ retail locations? Curious to be at the heart of where innovation meets customer obsession? Customer Experience Operations (CXO) is an exciting organization within Amazon specializing in delighting our customers with quality service in an ever-changing environment. Our goal is to go beyond assisting with customer orders. We strive to connect personally with our customers and uplift their lives – even if for just a few moments. We operate out of designated retail locations – where it’s convenient for our customers – helping facilitate the delivery and return of customer orders.As a CXO Site Lead, you will be the face of Amazon and contribute to the vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You possess strong attention to detail, the ability to quickly prioritize tasks, the willingness to learn new things, and a commitment to delighting our customers. You will assist with customer service operations and floor leader responsibilities.Key job responsibilitiesKey Responsibilities:• Interact with customers by effectively using customer engagement strategies and model desired behavior for the rest of the team.• Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate• Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices• Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the manager in building a strong site culture.• Work with a manager to maintain the physical safety and quality standards of the site• Work in a fast changing and ambiguous environment• Perform additional duties, as assigned• Work flexible hours including nights, weekends, and holidays + Tuesday - Saturday 8:45am - 5:15pm• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairsBASIC QUALIFICATIONS- High school or equivalent diploma- Are 18 years of age or older- Experience in training others ...

The goal of the AML Expansions team is to implement effective controls that ensure regulatory compliance while maintaining positive customer experience. We are expanding our team and seeking a dynamic candidate to drive our AML initiatives and ensure robust compliance as we grow.The Senior AML Expansions Manager will be responsible for overseeing the expansion and enhancement of the organization's anti-money laundering (AML) program and compliance program as the business grows and evolves. This role involves developing and implementing AML-related risks and compliance requirements across new products, services, markets, and channels while also emphasizing on best in class customer experience. The Expansions manager will work closely with compliance, risk, operations, and technology teams to ensure the AML program keeps pace with evolving business needs and regulatory requirements.Key job responsibilities• Develop and execute a comprehensive strategy to extend the organization's AML compliance framework in alignment with business objectives and regulatory expectations• Collaborate with business leaders to understand emerging compliance risks and requirements associated with new initiatives and develop appropriate AML mitigations• Own the design and implementation of enhancements to AML transaction monitoring, customer due diligence, sanctions screening, and reporting capabilities• Oversee the development and deployment of new AML-related technologies, tools, and data sources• Establish AML policies, procedures, and training programs to support the expansion of the compliance framework• Manage AML-related projects, including resource planning, budgeting, and stakeholder communication• Provide strategic guidance and subject matter expertise to cross-functional teams on AML compliance matters• Report on the performance, initiatives, and ongoing enhancements of the AML program to senior management and the board of directorsAbout the teamHere at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 6+ years of progressive experience in AML compliance, financial crimes prevention, or a related field- Fair understanding of AML regulations, standards, and leading industry practices- Proven track record of leading successful program expansions and enhancements- Exceptional collaboration and communication skills to work effectively with diverse stakeholders- Excellent project management, problem-solving, and strategic thinking skills- Experience developing and implementing of standards, policies and programs or equivalent- Experience with AML-related technologies, data analytics, and automation- Bachelor's degree in a relevant field ...

Are you ready to shape the marketing strategy for a rising home security brand? Amazon’s Blink Marketing team is seeking a highly motivated Head of Growth & Lifecycle Marketing to lead North America’s media, lifecycle and Marketing measurement strategy, driving both performance and brand business objectives. In this role, you’ll lead the development of integrated media plans that align with our business goals while spearheading Lifecycle Marketing initiatives to engage and retain customers throughout their journey with Blink. You will manage a team of channel experts, guiding them in planning and executing campaigns: crafting media briefs, directing 1p and 3p partners, and closely monitoring performance for all paid (e.g., Streaming TV, Social, Programmatic, Search) and owned (e.g., e-mail, eCommerce site, in-app) channels to ensure they’re meeting brand and performance objectives. Leveraging research and measurement tools, you’ll optimize our marketing and media effectiveness to ensure strategies are data-driven and impactful. This is a pivotal role that offers the chance to shape our NA cross-channel Marketing strategy and directly drive brand and sales growth. Our ideal candidate is a strategic thinker with an ability to translate business objectives into tactical plans and can action against them to drive results. If you thrive in fast-paced environments, enjoy the flexibility of working on different types of projects, and the challenge of connecting customer and business needs, we want to hear from you.Key job responsibilities* Establish cross-channel media strategy and effective go-to-market tactics across paid channels.* Lead the development and execution of lifecycle marketing strategies to activate, engage, and retain customer base.* Work cross-functionally with Strategy, Brand, Creative, Ecommerce and other teams to execute campaigns with excellence and drive knowledge sharing.* Manage and collaborate with media partners to create holistic activation plans, including establishing measurable objectives aligned with business goals.* Guide measurement and reporting on an ongoing basis, ensuring the development and execution of a robust measurement framework that provides clear and actionable recommendations.* Lead a large team of Managers and Individual Contributors. BASIC QUALIFICATIONS- 10+ years of experience in a Media Marketing role.- Proven experience in defining strategy and driving full-funnel marketing campaigns.- Bachelor’s degree in Marketing, Business, or a related field.- Experience leading teams across disciplines.- Ability to work in a fast-paced environment.- Strong analytical skills and attention to detail.- Strong written and verbal communication skills.- 1-3 years of experience with Braze. ...

Amazon Advertising seeks a strategic business partner to provide data insights to its Ads Sales Team responsible for influencing new ad product and feature development. We are looking for a top analytical mind to develop key performance indicators to provide guidance for new sales initiatives and product feature launches.This role will work closely with both Sales and Product stakeholders to determine the long-term strategy on how best to delight Amazon's customers and drive long-term success.A successful candidate will embrace ambiguity and combine deep analytical skills with strong business acumen to deliver results in a fast-paced environment.Key job responsibilitiesManage and execute entire projects or components of large projects from start to finish including project management, data gathering and analysis, problem solving, and clear communication of insights and recommendations.Develop quantitative models necessary for evaluating technology product/feature adoption.Build, iterate, and automate financial reports, metrics, and scorecards to support short and long-term planning while working closely with Business Intelligence Engineers (BIE).Provide financial reporting on the performance of the business and contribute deep-dive analyses and insights for Weekly/Monthly/Quarterly Business Reviews.Partner with cross functional teams such as Product, Sales, Analytics, and broader Finance teams for automation and scalability.Audit business/financial performance regularly and coordinate with other stakeholder teams including Product and partner Finance teams.Provide strategic support to Stakeholders to aid in prioritization of focus to deliver key business objectives. A day in the lifeThe successful candidate will be comfortable with ambiguity and have highly respected business acumen. This role partners directly with cross-functional leadership and multiple Advertising Finance teams, and requires a combination of strong communication and technical skills.About the teamThe Sales and Partner Enablement (SPE) org drives product and program initiatives that make it easier for Sales to engage with and deliver on advertiser and agency needs.BASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 2+ years of applying key financial performance indicators (KPIs) to analyses experience- 2+ years of creating process improvements with automation and analysis experience- Bachelor's degree in finance, accounting, business, economics, or a related analytical field (e.g., engineering, math, computer science) ...

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.Global small business customers are a key segment to attend, both in terms of their unique purchasing behavior and their impact in revenue. The Amazon Business (AB) Acquisition team is seeking a smart, creative, and self-directed Marketing Manager to drive global acquisition email campaign strategies and enable more small businesses to unlock the value of AB. In this role, you will drive marketing execution, while will also find ways to optimize through scale and continuous experimentation.The Acquisition Marketing Manager will implement and execute global email campaigns across various geographies and languages. Our ideal candidate has technical expertise and demonstrated experience/success delivering results within the email marketing channel, with strong communication skills, while working cross-functionally across multiple teams. The right candidate also has a high degree of ownership, with a roll up your sleeves attitude, being comfortable working in a fast-paced, high-pressure entrepreneurial environment. If you’re looking to join a dynamic, growing team, we want to speak to you!Key job responsibilities- Campaign Creation and Deployment: To develop, execute, and maintain high-impact multi-touch email campaigns that inspire consumers and drive business customers acquisition. They will work with tech and non-tech Managers to build programs, email assets and landing pages and usher them through translations to ensure the timely launch across marketplaces.- Maintain Email Campaign Health: The Email Marketing Manager will build and monitor reports across active email campaigns to ensure they are functioning properly and will deep dive into issues affecting program health.- Establish Email Best Practices and Drive Channel Consistency: The Email Marketing Manager will have visibility across all email programs and will work to drive best practices and consistency within the team. Additionally, this role will also serve as the liaison with Amazon Business central Email Marketing Team to ensure alignment with Amazon-wide standards and best practices.- Stakeholder Collaboration: Collaborates with local marketing Managers, the Email Marketing Team, and other internal stakeholders to create customer obsessed experiences for Amazon Business customers.- Develop and optimize a rapid experimentation plan. Test and refine new approaches to reach and engage key prospect audiences.- Work at both the strategic and tactical level to champion bold, creative ideas.About the teamOur team blends different backgrounds, tenure, and cultures. We embrace challenges and complex problems, aware of our big mission to empower smart buying for all current and prospective small businesses by providing the best value and shopping experience. We strive to work smart, fueled by our collaborative spirit, where best practice sharing and willingness to help each other come natural. We enjoy team building. For new members, we invest heavily in training and coaching, to put everyone in a position to enjoy the work and be a successful Amazonian for the long-term.BASIC QUALIFICATIONS- 2+ years of professional non-internship marketing experience- Experience building, executing and scaling cross-functional programs or marketing campaigns from concept to completion- Experience presenting ideas to various levels of an organization to gain support for initiatives- Experience managing and measuring marketing performance in various channels- Experience managing external partners to develop marketing programs- Experience using data and metrics to measure impact and determine improvements- Knowledge of analytical reporting tools (ie Excel, Tableau)- bachelors degree ...

As we continue to expand our ability to provide extraordinary, human-centered primary care services across the country, the teams that support the providers and frontline teams are growing as well. We are seeking to hire an Access & Capacity Planning Manager responsible for partnering with operational and clinical leaders to ensure our members receive best-in-class access to care across all of our markets and service lines. Reporting to the Senior Manager of Strategic Operations, you will build and automate capacity plans that support our teams through rapid growth and change. Specifically, you will drive projects that address patient access, capacity planning, strategic forecasting, and workforce planning. You are an analytical problem-solver with an eye for detail, who can also effectively communicate how those details fit into the bigger picture to team members across the organization. Driven by continuous improvement, you love identifying creative solutions to complex problems, and have demonstrated persistence in accomplishing objectives regardless of circumstance. Experience integrating quantitative and qualitative information to draw accurate solutions will be important to your success. Naturally at ease with cross-functional partners, you are able to work collaboratively across multiple teams, and are comfortable with shifting priorities, styles, and work environments in an exciting, evolving role. If you are passionate about solving problems related to access and capacity planning, have stellar project and program management skills, and want to make a tangible impact on how we deliver care to our patients, we would love to hear from you!Key job responsibilitiesManage Nationwide Clinic Capacity- Develop and manage operational capacity models for short and mid-term planning. Create plans and tools to enable operations to identify and manage dependencies and risks. Seek opportunities to evolve toward automation.- Empower senior operations leaders to make informed decisions about their workforce, capacity, deployment, hiring and schedule design to accurately support patient demand.- Drive and Monitor Cost of Care Initiatives while partnering and aligning with Financial Planning. - Develop tools to track initiatives, dependencies and mitigation plans to increase capacity, demand and decrease cost of care.Manage Access SLAs- Support local leaders in optimizing staffing plans and deployment to meet service line standards (SLAs), panel management models and patient demand- Drive operational strategies, including pilots, utilize experimentation as necessaryIdentify & Drive Demand Opportunities- Support long-term growth by collaborating with corporate, clinical and tech teams, prioritizing and driving thought leadership around Access.- Develop demand forecasting model in coordination with growth, financial and data science teamsProduct Innovation- Hands on work with data scientists and analysts to automate capacity and demand planning and forecasting models.- Identity opportunities to integrate and automate features of demand and capacity processes into core systems.BASIC QUALIFICATIONS- 5+ years of direct experience in quantitative research or analysis- 3+ years in workforce planning, capacity management, supply chain or related fields- 3+ years in program & project management- 3+ years building forecasting and/or planning models in excel or other more advanced tools- Background in mathematics, statistics, computer science, engineering, economics, operations research or related field- Working fluency in SQL- Familiarity with other scientific and scripting - languages such as Python or R and familiarity with technical systems to deploy production models- Experience translating key performance indicators and recommendations to senior leaders- Strong commitment to exceptional customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment ...

Amazon Games is seeking a highly effective generative AI scientist to build and integrate new groundbreaking AI into our game pipelines and customer experiences. Our mission to be the most customer obsessed video game company requires exploration into these cutting-edge tools to improve the quality and quantity of fun gameplay for our players; while ensuring their ethical and responsible implementation. At Amazon Games we are creating games like the open world MMO New World and working with partners to publish hit games like Lost Ark. Amazon is working on unannounced titles for PC, console, and mobile platforms.We believe passionately that employing a diverse workforce is central to building the best games for our players. We make recruiting decisions based on your experience and skills and value your passion to discover, invent, simplify, and build.Key job responsibilities- Drive, design, develop, and support highly ambiguous and complex generative AI services for games using AWS or local hardware resources.- Collaborate with game team engineers to integrate generative AI tools into developer workflows.- Stay up to date with and analyze the latest advancements in generative AI technology and continuously improve product features where meaningful improvements in cost, scalability, quality, or functionality can be achieved.- Work with other game teams in the organization to expose sharable pieces of generative AI technology.- Consult and contribute to evaluations of other internal or 3rd party generative AI services that could be leveraged by the project or the organization.- Proactively identify and solve problems that affect the quality of life for players, operations, and other developers.- Assess costs (both monetary and environmental) of generative AI features.- Be an advocate for players and developers: Insist on the highest standards, drive to operational excellence, help create functional and engaging customer-centric features.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows and tools to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.- Your day-to-day involves working closely with designers and artists to unlock generative AI features and tools; this involves a few regular meetings but mostly a lot of interaction either face-to-face or invirtual channels - the structure of your day includes these interactions but also a lot of focus time in implementing these ideas.About the teamOur product is an unannounced game built by a team with veterans from many popular titles like Destiny, Bioshock, Bioshock Infinite, Hogwarts Legacy, Mortal Kombat, World of Warcraft, EverQuest, EverQuest 2, PlanetSide 2, and H1Z1. Come join our passionate team and help make the next game that everyone will be downloading to their PCs and consoles!BASIC QUALIFICATIONS- 3+ years of building machine learning models for business application experience- PhD, or Master's degree and 6+ years of applied research experience- Experience programming in Java, C++, Python or related language- Experience with neural deep learning methods and machine learning- PhD or Masters of Science degree in Machine Learning, Natural Language Processing (NLP), or a related quantitative field and 6+ years of Research Experience- Experience utilizing ML frameworks (i.e. PyTorch, TensorFlow, Keras, or similar)- Extensive knowledge and practical experience in at least one of these areas of machine learning: Deep Learning systems, NLP, Reinforcement Learning- Experience in designing, deploying ML/AI services and making them ready for production ...

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics- Available to work flexible shifts including days, nights and/or weekendFor those that do not have an adult First Aid, CPR, AED certification from the American Heart Association or American Red Cross, must obtain within 3 weeks of start date.BASIC QUALIFICATIONS- High school or equivalent- A minimum of 1 year in an environmental Health & Safety (EHS) related field OR; A bachelors degree in EHS-relevant background OR; 6 months experience performing in a safety-related role within Amazon- Knowledge of OSHA regulations specifically 29 CFR 1910- Experience using Microsoft Word and Excel in a professional capacity- Experience maintaining confidentiality in matter involving security and/or personal issues in the workplace ...

The Sponsored Products Ad Response Prediction Team, characterized by its spirited collaboration, tenacious drive, and a lively sense of camaraderie, invites you to be a part of our dynamic community. We're in search of a seasoned Machine Learning Engineer possessing a profound inclination for innovation at the nexus of customer experience, deep learning, and large-scale machine-learning systems. This role will spearhead the technical trajectory of ML solutions, working tirelessly to enhance their efficacy, reliability, and scalability.Amazon Advertising, functioning at the convergence of eCommerce and advertising, is fervently investing in the development of an unrivaled advertising business. We are the architects of an array of self-service performance advertising products that catalyze product discovery and sales. Our offerings are strategically crucial to our Retail and Marketplace businesses, propelling enduring growth. We serve billions of ad impressions and millions of clicks daily, pioneering new territories to create world-class products that amplify the experience of both shoppers and advertisers. Endowed with a broad mandate to experiment and innovate, we're growing at an exceptional pace, opening up an infinite array of opportunities.We're seeking a Sr. Software Development Engineer with Machine Learning knowledge for our Sponsored Products Ad Response Prediction team to elevate our business to new heights. Our mission is to deliver superior real-time machine learning services, connecting shoppers with perfectly-matched ads across all platforms and surfaces globally. By developing a profound understanding of shoppers and products, we help shoppers uncover products they'll adore, provide the most efficient platform for advertisers to reach their customers, and enable Amazon to continually innovate for the benefit of all its customers. As a Sr. SDE ML, you will operate across various technologies within the organization. Your responsibilities will include designing, coding, troubleshooting, and supporting scalable machine-learning pipelines and online serving systems. You'll also work with implementing end-to-end ML solutions and optimizing their performance. Beyond being a passionately motivated individual contributor, you'll also mentor junior engineers, guiding them to realize their full potential.BASIC QUALIFICATIONS- 7+ years of non-internship professional software development experience- 7+ years of programming with at least one software programming language experience- 7+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team ...

As a Principal TPM at Ring, you will work closely with our different teams – Hardware, Firmware, Backend, App, and more - to plan and coordinate the execution and launch of product lines, while simultaneously keeping your team focused on meeting commitments. You must be capable of sorting through priorities, diving deep into details, defining processes that improve execution, championing engineering best practices, executing with agility, and succeeding in a complex environment. You will manage all system software aspects and cross-functional dependencies of product development and launch. You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of cutting-edge products that will be used every day.Key job responsibilities• Interact with Project Sponsors, Technical Program Managers and multiple Development Teams to define and deliver complex features. • Lead the effective and efficient delivery of the large, complex projects.• Maximize resources for the greater good of the organization. Identify, assess, track and mitigate issues and risks at multiple levels.• Create, maintain and disseminate project information to stakeholders.• Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities.BASIC QUALIFICATIONS- 8+ years of technical product or program management experience- 10+ years of engineering experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules- Bachelor’s degree in a technical discipline (Computer Science, Computer Engineering, Software Engineering).- 5+ years of experience with software development (SDLC) for embedded Linux platform.- 5+ years of experience with software development using RTOS.- 5+ year of experience with defining projects, collecting requirements, coordinating efforts to scope, and scheduling and deploying new feature sets. ...

Come build the future as a Software Development Engineer at Amazon, where you will be inspired working along best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our customers, and your work will impact millions of people around the world.As an Amazon Software Development Engineer, you will solve unique and complex problems at a rapid pace, utilizing the latest technologies to create solutions that are highly scalable. You will find that there is an unlimited number of opportunities within Amazon, where developing your career across a wide range of teams is highly supported. We are committed to making your work experience as enjoyable as the experiences you’ll be creating for our customers.Apply now and you will be eligible for Amazon Software Development Engineering positions that are based on your preferred location, team, tech stack, domain, language and more. We’re hiring across Amazon Stores in the United States and Canada. Teams with available positions including, but are not limited to:• Consumer Technology: Build new generation features and products for amazon.com, constantly improving the Customer and Seller experience for billions around the globe. Whether building site wide features such as reviews and recommendations, category specific software for the likes of Pharmacy, Electronics, Digital Software and Video Games or seller infrastructure, there are a variety of complex problems to tackle using a range of technologies in the design of your technical solutions. • Operations Technology: Shape the future of transportation planning and execution on a global scale, that impacts hundreds of fulfillment centers, thousands of Amazonians, and millions of customers across the world. Your technology will support thousands of operators worldwide to design, build and run the best-in-class Amazon transportation network. We are building intelligent software to make transportation more reliable, faster, and less costly, providing a better and less expensive experience for our customers.• Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon's current and future business needs. Use big data technologies to design and develop services that facilitate global financial transactions worth billions annually. You’ll lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.• Human Resources Technology: Create a seamless experience for millions of Amazonians and/or candidates. Whether supporting technologies for onboarding, time and attendance, compensation, ama-zon.jobs, or recruiting, you’ll deliver robust feature sets, elegant designs, intuitive user interfaces and systems that make it easy for Amazonians to excel at performing critical business functions.Key job responsibilitiesDepending on your experience, interests and business needs, you will own the front-end, back-end, or full stack design and development of product features, building scale, efficiency, and differentiated customer experiences. We’re looking for software engineers passionate about building software solutions end-to-end, have strong software development experience delivering at scale solutions, and systems design skills. You should have a demonstrated ability delivering within a DevOps delivery model from scoping requirements, requirement analysis, design, development, test, CI/CD, security implementation, and operational excellence with the ability to work cross-functionally with Product Managers, business stakeholders and other tech teams through the actual launch of the project. You should also have experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.A day in the lifeWork/Life BalanceOur team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career GrowthOur team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.Inclusive Team CultureHere at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

As a UX writer focused on conversational design, you’ll be instrumental in defining and refining user interactions within our AI-powered conversational product. In this role, you’ll collaborate with cross-functional teams, including product managers, UX designers, engineers, and data scientists to deliver an optimized, cohesive, intelligent conversational experience that delights our sellers. You’ll help shape and test key features, onboard APIs, and optimize hero use cases, ensuring our solutions meet the highest standards of quality and user satisfaction.About youYou’re a designer who’s passionate about leveraging conversational AI to solve meaningful problems. You're a precise communicator with a discerning ear for voice and tone, and you have the ability to ruthlessly eliminate the unnecessary. You’re obsessed with understanding the nuances of how our customers think, and you fiercely advocate on their behalf for the best possible solutions. You strive to ensure that customers have the right information—presented in perfect harmony with the visual and interactive design elements of the UX. You quickly gain expertise in the products and services to which you provide content, using them with the mindset of the customer. You proactively gather data to inform your decisions, and demonstrate sound judgement when faced with ambiguity. You identify opportunities and risks, escalate effectively, and ensure resolution.Key job responsibilitiesGeneral• Work with cross-functional partners to onboard, test, troubleshoot, and align functionality with conversational content design principles.• Partner with product and UX teams to design and optimize conversational features that enhance user engagement and address critical user needs.• Participate in the ideation and development of new conversational features, translating complex processes into simple, intuitive conversational flows.• Develop user journeys and personas to guide the design and refinement of key features, advocating for a user-centered approach.Conversational quality evaluation• Conduct regular assessments of conversational interactions to ensure high-quality responses, clarity, consistency, and relevance.• Identify patterns, gaps, and improvement opportunities in conversational flows, leveraging data-driven insights and user feedback.API and feature onboarding and integration• Partner and collaborate with engineers, science and product teams to optimize and understand API/feature functionalities. Work with design to integrate workflows and map API capabilities to conversational use cases.• Define and document requirements for API-based interactions, ensuring a smooth, user-friendly experience when new APIs and features are incorporated.Design conversational hero use cases• Design hero use cases that showcase the capabilities and value of conversational solutions, ensuring these cases set a high standard for quality and functionality.• Collaborate with stakeholders to define tone, style, and language that resonates with users and aligns with our brand.A day in the lifeA typical day could start with meeting with key stakeholders and design partners to discuss the scope and requirements of an ongoing project. After these initial meetings, your focus would shift to concentrated, collaborative work to develop the right content to support the user experience. This could involve research, writing, editing, ideation, evaluation, and refinement to craft content that effectively meets the user’s needs and aligns with our high standards for conversational quality. You will engage with stakeholders to refine content interactions. You may have multiple projects occurring simultaneously and will be responsible for managing dueling priorities.About the teamYou will be embedded in a UX team that owns the search, support, and communications experiences on Seller Central, the tool third party Sellers use to run their business on AmazonYour peers will be UX designers, researchers, scientists, and product who are all addressing facets of seller workflows.BASIC QUALIFICATIONS- Have an available online portfolio- Experience designing and prototyping with tools such as Sketch, Photoshop, Illustrator, InVision, or similar- 2+ years of UX writing or related experience ...

Are you ready to help Amazon shape the future of eCommerce shipping? Amazon Shipping is a package delivery service powered by the speed, reliability, and technology of Amazon’s delivery network. We’re building our US Marketing team to fuel growth and seek an experienced Channel Marketing Coordinator to lead our digital execution.The Channel Marketer will play a critical role in driving and maturing our digital marketing across email, web and in-product surfaces. The right candidate has experience working hands on with digital tools and can work closely with our Acquisition and Lifecycle Campaign Managers to activate campaigns. You’ll be the subject matter expert that can consult on and implement plans that help us achieve our growth goals. Our environment is fast-paced and innovative and we are looking for a candidate who is flexible and thrives in ambiguity, with the ability to think strategically while paying careful attention to detail.Key job responsibilitiesKey job responsibilities• Lead digital build for email, in-product and web for campaigns in the US.• Partner closely with Acquisition and Lifecycle Marketing Managers to define and implement channel strategy for campaigns.• Raise the digital bar; level-up campaigns with strategies that can help us exceed annual targets.• Drive alignment on priorities for digital execution with team-level stakeholders.• Develop channel KPIs and metrics and work closely with Business Analytics team to implement into reporting that can drive actionable improvements into campaigns and keep senior leadership informed of momentum.• Act as the liaison with the Marketing Automation and Business Process Automation team to identify key business requirements for capability improvements.• Roll up your sleeves and get work done, with painstaking attention to important details, delivered at lightning speed… even when at times it’s outside the scope of the job.BASIC QUALIFICATIONS- Experience in professional non-internship marketing- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience creating and sending email marketing campaigns in Marketo or a similar Marketing Automation platform. ...

Business Analysts are responsible for converting data into actionable business insights. They are analysis experts who leverage a variety of data platforms and analytical tools to provide timely, meaningful, and consumable information. They build deep contextual and domain knowledge. They ensure data quality and build scalable tools. They communicate findings with the most effective and influential methods. Amazon is seeking an exemplary Business Analyst with broad technical skills to develop data visualizations and build automation solutions that drive business decision making and process improvement. The ideal candidate will draw upon advanced analytical, problem solving skills, and passion for delivering business insights and analytics. We look for candidates who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun.The complexity of research and skills for a Business Analyst is well beyond basic data entry and extraction. It involves design and development of automated data pipelines, sophisticated analytical modeling and intuitive data visualization. This role will directly be responsible for maintaining front end code using Python, SQL, HTML, Java, and R, or other similar coding languages. Proficiency in the aforementioned languages is not required, but an ability to be a quick learner and gain proficiency is required for a successfully candidate. This role will have high level visibility due to the nature of the toolsets being maintained, built, and the network impact of analysis conducted. This role has great exposure to a broad scope that can really help shape the future of operational fulfillment and promotes career progression.Key job responsibilities- Provide data management processes such as accessing raw data feeds, building queries and macros, writing VBA code, organizing data and designing reports that present status-at-a-glance visualization for business performance.- Retrieving and analyzing large sets of data using Excel, SQL, and other data management systems.- Designing and implementing reporting solutions to enable stakeholders to manage the business and make effective decisions.- Taking ownership of reporting processes to ensure that each report is accurate and timely with a high degree of customer focus in resolving data discrepancies.- Building and managing related key performance indicators (KPIs) to measure, control, and benchmark reporting processes.- Monitoring existent metrics, building new metrics, and partnering with internal teams to identify process and system improvement opportunities.- Supporting cross-functional teams on the day-to-day execution of the existent program implementation.- Generating complex queries to dive deep on process issues- Innovating to improve customer experienceBASIC QUALIFICATIONS- 3+ years of tax, finance or a related analytical field experience- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience- 3+ years of business or financial analysis experience- Experience defining requirements and using data and metrics to draw business insights- Experience with Excel- Experience with SQL- Experience making business recommendations and influencing stakeholders- Bachelor's degree or equivalent ...