Amazon.com Services LLC - A57

As a WWRGD - Industrial Grocery Team Preconstruction Manager, you are responsible for project managing building industrial development including new builds, retrofits, expansion, and program initiatives from site selection through contract execution of fulfillment centers, industrial kitchens and multi-use projects. Key job responsibilities• Independently manages difficult, cross-functional industrial builds from site selection through design completion, permitting and contract execution. You will be interacting with leadership and stakeholders to resolve issues.• You will work with internal/external teams including real estate, design engineering, entitlements, construction, finance, launch/startup, architects, engineers, permitting agencies, developers and landlords to secure resources, scope infrastructure builds, set priorities, milestones and drive delivery to meet deadlines• A preconstruction manager drives results through communicating, weighing risks, making decisions, leading and influencing. You will competently represent project and technical information to many different audiences. You have good working relationships with stakeholders and vendors, and lead constructive dialogue to resolve and prevent project issues.• You manage vendor procurement, and oversee professional service providers ensuring their skills and competencies meet the needs required of entitling property and projects. You perform pricing reviews for scope inclusions/exclusions and negotiate the cost of the work with the developer, general contractor and design consultants.• Cost estimating, schedule tracking, and forecasting are fundamental components, including identifying and solving factors that may impede a successful permitted project hand-over to Amazon stakeholders.• Supervising the implementation and management of Amazon’s safety programs and standards with the entire internal and external project team in the planning phases of a project.• You are focused on site selection, scope development, coordinating with design teams to develop site plans, composite floor plans in compliance with design standards and operational requirements. You keep the scope under control and accelerate progress by driving crisp and timely decisions, identifying and clearing blockers, and escalating appropriately.• Schedule development & management, including design and permitting; selection of other vendors. You partner with the Transaction team and Developers to optimize schedule and strategy for entitlements and long lead-procurement.• You prepare and present project status/risk reports, and provide clear and concise summaries for projects under your ownership to leadership and management teams.• Interfacing and coordinating with the authorities that have jurisdiction (AHJ) on the project to ensure regulatory compliance and smooth job execution.• You will find ways to adapt to constant change and innovation finding ways to Think Big, working outside of your comfort zone to solve adaptable solutions for an evolving business.• You understand design and construction contracts, related exhibits, and provide detailed analysis and approvals of technical matters and site-specific deal structures and terms. You review additional reports such as noise and traffic reports and environmental studies.•Travel is based on project needs and Amazon provides the necessary resources to travel (Corporate card, flight, allocation and expense reimbursement)BASIC QUALIFICATIONS- 7+ years of project management, real estate development, architecture/design experience- Bachelor's degree ...

The Mobile Platform team is responsible for the One Medical mobile platform and supports feature teams in developing solutions that raise the bar for mobile experiences. We are responsible for the app architecture, developer onboarding, mobile app releases, reliability, and ensuring production issues gets routed to the right teams and resolved in a timely manner. As an iOS Engineer, you will be developing and expanding the next stage of our iOS platform, which is mission-critical to ensuring our members have access to the highest quality care. You take pride in owning everything you do, delivering elegant code, and collaborating closely with all your coworkers – technical, clinical, or operational. As a thoughtful achiever, you strive to craft the complete product, thinking through everything you build, from architecture and design to code and testing while valuing scalability, maintainability, and security. You tackle ambiguous situations using technology to solve problems quickly and insist on the highest standards. As a team player, you contribute to team objectives and leverage your technical knowledge and engineering best practices to deliver solutions with a broad business impact.About the teamAmazon’s mission is to make it dramatically easier for customers to access the healthcare products and services they need to get and stay healthy. Towards this mission, we (Health Storefront and Shared Tech) are building the technology, products and services, that help customers find, buy, and engage with the healthcare solutions they need.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

Come be a part of a rapidly expanding global business. At Amazon Retail Stores, we are passionate about building solutions and we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail developing innovative solutions to help our customers thrive. Bring your insight, imagination and a healthy disregard for the impossible. Key job responsibilities- Deliver accurate weekly reporting on pipeline and customer spend adoption, including account status updates and insights learned during deployment- Provide strategic account engagement that helps customers implement solutions that solve industry-specific procurement challenges- Focus on automating service needs for customers, while working with Product and Technical teams to develop solutions that will increase solution adoption- Relay market needs and requirements back to internal Amazon teams, including Product, Technical, and Category Management teamsBASIC QUALIFICATIONS- BA/BS degree or equivalent work experience- 3+ years of relevant sales experience- Demonstrated track record of successfully identifying, developing, negotiating, and closing opportunities across a wide spectrum of customer engagement levels- Demonstrated track record of successfully positioning and selling solutions to new and existing customers and market segments ...

The Supply Chain S&OP team is looking for a Senior Business Intelligence Engineer. You will contribute to defining and building inventory placement success metrics, and finding ways to reduce distance to customers by placing the right items in the right Amazon building in order to increase delivery speed and reduce costs. You will chase defects in our systems, leaving no stone unturned to delight our customers with wider selection. This role will give you a unique view on Amazon systems, process and operations, interacting with planning teams, fulfillment centers and worldwide technical teams. If you are someone who has shown success in analyzing, diving deep in complex data, streamlining and identifying process improvement opportunities and pioneering new ways to do things, we’d like to talk to you. Key job responsibilitiesYou will lead critical performance management initiatives for inventory placement leveraging complex data management/visualization and presenting those to different levels within the company:- Design and own the right set of metrics measuring inventory placement performance- Recommend improvements to the placement strategy using modelling and large datasets. You'll guide planning teams and other relevant stakeholders with regards to the mix of products to place in Amazon buildings, maximizing selection and reducing distance to customers and spinning the Amazon flywheel!- Pioneer new ideas to increase speed and reduce delivery cost to customers- Pilot and implement your recommendation in production through smart configurations in Amazon systems- Develop the analytics required to visualize opportunities and measure progresses- Partner with worldwide technical teams to develop new featuresBASIC QUALIFICATIONS- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience- Experience with data visualization using Tableau, Quicksight, or similar tools- Experience with data modeling, warehousing and building ETL pipelines- Experience in Statistical Analysis packages such as R, SAS and Matlab- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling ...

At Amazon, we’re committed to promoting a safe working environment and being the most safety-centric company for every team member. If you are eager to implement effective safety improvements, inform managers of compliance issues and safety improvement opportunities, apply to join our team in Amazon Operations as a Workplace Health and Safety Specialist (WHSS)! You are provided extensive safety training and development as an entry level WHSS towards becoming an exceptional safety leader.This role will require 100% on-site attendance located within one of our Network Distribution Centers, and will not be a virtual - work from home position. At Amazon, we thrive in a dynamic and rapidly evolving work environment, and our approach to safety is no exception. Just like the organization itself, our Safety department operates with agility and adaptability. As WHS Specialist, you will have the invaluable opportunity to cultivate your own agility, learning to swiftly adjust strategies, plans, and solutions to keep pace with ever-changing business demands. You will effortlessly collaborate and lead diverse functional teams and stakeholders across all levels of the organization. Our guiding principles include embracing open-mindedness, prioritizing customer satisfaction, fostering innovation, promoting empowerment, leveraging advanced technologies, and fostering a strong sense of camaraderie within our team. These principles are what drive our WHS team to deliver cutting-edge fulfillment solutions.You may be wondering, what exactly is fulfillment? Fulfillment, in the context of Amazon, refers to the process of completing and delivering a customer's order from Amazon.com. It encompasses various stages such as picking, packing, shipping, and delivering the order, all with the aim of meeting or exceeding the customer's expectations.To better understand our operations, let's break down the workflow into three major lanes: first mile, middle mile, and last mile.• First mile: This is where the product is stored and made ready for picking when an order is placed. It's the starting point of the fulfillment process.• Middle mile: In this stage, your order is sorted and prepared for distribution to your specific area. It involves efficient logistics and transportation to ensure your package reaches the next destination smoothly.• Last mile: The last mile represents the final leg of the journey, where the product is delivered right to your doorstep. This step focuses on providing a seamless and convenient delivery experience for our customers.It's important to note that while these lanes may have slight building variations depending on the specific fulfillment center, one constant remains: our unwavering vision and dedication to serving our customers.We strive to continuously improve and optimize our fulfillment processes to ensure customer satisfaction and exceed their expectations. Here are the types of facilities in each mile segment of fulfillment:• Fulfillment Centers (North America Customer Fulfillment - NACF Network)o Large facilities with many associates, that house goods, both big and small (first-mile). These are the types of building that typically come to mind when you hear fulfillment and may contain robotics technology or house the products available when you shop Amazon.com!• Sort Centers (North America Sort Center - NASC Network)o Medium-sized facilities, localized close to larger markets, where goods are sorted for delivery (middle-mile). These buildings receive packaged orders and help the last-mile network deliver products on-time more efficiently. Orders are sorted by zip code, region, and size. These buildings operate most similarly to a regional post office or large third-party logistics building. o Air Sites (Amazon Air Network), Amazon’s dedicated Air network serving middle mile, located near or within major airport hubs. These locations require additional security clearances and background checks, managed by the local port authorities. • Delivery Stations (Amazon Logistics - AMZL Network)o Smaller facilities with fewer associates, localized close to larger markets, where goods are delivered directly to customers (last mile). This is the last stop in the life of an order, where it is packed onto a delivery truck before heading out to the customer’s address.Locations and Placement:- This role will start between January 2025 and September 2025. · This position is not a corporate role. This is a full-time position located in a fulfillment center, sort center, delivery station, or other building within the Amazon Fulfillment Network.PLEASE NOTE: This role will require the flexibility to relocate, as we prioritize placing candidates based on business need. Candidates’ placement preferences will be considered, and recruiters will do their best to accommodate location placements. Relocation benefits will be offered for those who qualify.Job Elements:• Must be able to perform the following tasks, with or without reasonable accommodation:• Willing and able to work any shift that may include overnights and holidays. Note that there is a high chance that your shift may overlap into part of the weekend.• Wear appropriate Personal Protective Equipment including safety shoes (will be provided)• Stand/walk for up to 10-12 hours per shift• Walk in/and around the warehouse with regular frequency; many facilities are over a quarter mile in length• Access all areas of building (depending on the operations building, this may include ascending and descending ladders, stairs, gangways, and shipping docks safely and without limitation) • Regularly bend, lift, stretch and reach both below the waist and above the head• Lift and move items up to 49 poundsKey job responsibilities• Coordinating and implementing all aspects of Amazon’s Global Safety Program.• Identifying and informing management of compliance issues, safety risks, and improvement opportunities through conducting daily, weekly, and monthly audits.• Facilitating incident investigations processes.• Maintaining required paperwork to comply with Amazon and OSHA regulations.• Conducting risk assessments related to jobs performed (Job Hazard Analysis).• Recording safety incident information in internal databases in a timely manner.• Innovating on process improvements and managing actions to completion.• Training and assisting team members (Area Managers, Associates, Safety Team Members, etc.) to complete safety tasks (audits, following safety rules, etc.)• Performing specific safety training as required by the Safety Manager.• Providing additional oversight for fire prevention, hazardous waste management, and other safety related activities.• Recommending appropriate risk mitigation measures to management, including ergonomics.A day in the lifeAs a WHSS, you will maintain accurate daily, weekly, and monthly metrics to report to onsite management teams. You will also conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions for associates. In addition, the WHSS leads recommending appropriate risk mitigation measures to management, including ergonomics, in our Network Distribution Centers.BASIC QUALIFICATIONSA bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You will need to have all degree requirements met before your first day). ...

Amazon internships are full-time positions, and interns should expect to work Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. By applying to this position, your application will be considered for all Data Engineer roles at all locations we hire for in the United States including but not limited to: Greater Seattle Area (Seattle, Bellevue, Redmond), Greater Bay Area (San Francisco, Sunnyvale, Santa Clara), Greater DMV (DC, MD, VA), Austin (TX), New York City (NY), Minneapolis (MN).You will be able to provide your preference of location and start date during the application process but, we cannot guarantee that we can meet your selection based on several factors including but not limited to the availability and business needs of this role. Finalization on the location and start dates available will be provided to you at the time of job offer.Start dates for our internships in this posting include the following period:1. Summer (Starts May/June 2025)Do you love building data pipelines? Are you excited by the opportunity to design tools and infrastructure needed to analyze large volumes of data? Do you want to help solve big data warehousing problems, and partner with stakeholders to understand how to best design and implement cutting edge data solutions that provide answers to key business questions? Do you want to be a part of a fast-paced environment and contribute to one of the most visited sites on the Internet?If this describes you, consider joining us as an as Amazon is looking for a data engineer intern to join one our many lines of business. Amazon interns have the opportunity to work alongside the industry’s brightest engineers who innovate every day on behalf of our customers. You will be matched to a manager and a mentor. You will have the opportunity to impact the evolution of Amazon technology as well as lead mission critical projects early in your career. Your work will contribute to solving some of the most complex technical challenges in the company.Please review the following page for information on Amazon University Talent's recruiting timeline and additional FAQs: https://techengamazon.splashthat.com/. Key job responsibilitiesAs a Data Engineer intern, you will/may:• Design, implement, and automate deployment of our distributed system for collecting and processing log events from multiple sources.• Design data schema and operate internal data warehouses and SQL/NoSQL database systems.• Own the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards that engineers, analysts, and data scientists use to drive key business decisions.• Monitor and troubleshoot operational or data issues in the data pipelines.• Drive architectural plans and implementation for future data storage, reporting, and analytic solutions.• Develop code based automated data pipelines able to process millions of data points.• Improve database and data warehouse performance by tuning inefficient queries.• Work collaboratively with Business Analysts, Data Scientists, and other internal partners to identify opportunities/problems.• Provide assistance with troubleshooting, researching the root cause, and thoroughly resolving defects in the event of a problem.A day in the lifeIn addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your summer and learn in a real-world setting.We’re on the lookout for the curious, those who think big and want to define the world of tomorrow.At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.BASIC QUALIFICATIONS- Experience with database, data warehouse or data lake solutions- Experience with SQL- Experience with one or more scripting language (e.g., Python, KornShell, Scala)- Are 18 years of age or older- Work 40 hours/week minimum and commit to 12 week internship maximum- Experience with data transformation.- Currently enrolled in or will receive a Bachelor’s in Computer Science, Computer Engineering, Information Management, Information Systems, or an equivalent technical discipline with a conferral date between October 2025 – December 2028. ...

With Alexa becoming increasingly common in homes, offices, cars and on the go, Alexa is playing a significant role in helping our customers capture their needs in the moment. In the Alexa Shopping team, we are working passionately to enable this vision by becoming the preferred way to capture and manage customer's shopping needs. By combining the ease of talking to Alexa with social shopping through sophisticated AI, we are transforming how customers shop in stores and online. We will intelligently help customers anticipate and keep track of what they need, save them time, and experience the best value during shopping. We will ensure they always get everything they needed without forgetting anything.Key job responsibilitiesPrincipal TPM need to not only excel in operating at a strategic level but also need to understand when to dive deep to keep the project on track. Specifically, Principal TPM must set the bar on the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines. Along with that, Principal TPMs need to clearly and concisely communicate, both verbally and in writing, with senior management on status, risks and required mitigations to maintain project commitments. Principal TPMs are expected to support the team in making appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. This role is a good fit for someone creative, who has strong customer focus and product sense, combined with an established track record in consumer technology products, connected devices, and a real passion for improving Shopping experiencesA day in the lifeThis role will test your skills across the board, including- Massive cross-group coordination- Ability to deeply understand platform level technologies- Hard-core data analysis and reporting- Influence technical architecture/design decisions, advocate for awesome user experiences, put in place useful processes, rip out useless processes, get in the code when necessary, and always be inventing a better way to do thingsBASIC QUALIFICATIONS- 10+ years of engineering experience- 7+ years of technical product or program management experience- 5+ years of software development experience- Experience managing programs across cross functional teams, building processes and coordinating release schedules ...

At Amazon Key, our mission is to empower our customers, both businesses and consumers, to easily manage access to their homes and workplaces. As part of the Amazon Devices and Ring team, we're inventing new devices, software, and services to solve critical access challenges for our customers.We're seeking an experienced Supply Chain Planning Manager to oversee our global supply chain planning and executional requirements including but not limited to Forecasting (Demand Planning), Supply Planning, Manufacturing Planning, Field OPS Inventory/Outbounds Planning, Planning KPI Management etc. for Amazon Key programs. In this role, you'll work through various internal and external stakeholders to manage the planning and last mile executional scope of supply chain in order to facilitate the integration of our technologies for our customers.You'll collaborate closely with cross-functional groups including Sales, Install Operations, Customer Service, Mapping, Manufacturing, Lab and Engineering. Using data and stakeholder insights, you'll create and implement successful supply chain plans for Amazon Key programs. Together, you'll drive reliable product installations for our customers and deliver great customer experiences.This is a highly collaborative role, with the feel of a startup within a larger company. You should thrive in tackling ambiguous strategic challenges, using data to inform your decisions. Proven experience in a supply chain planning role taking on short term, mid-term and long-term planning initiatives is essential.Key job responsibilities1. Lead and manage Amazon Key Supply Chain Planning areas i.e., Demand planning, Manufacturing Planning and Field OPS Supply Planning. 2. Manage Install Partner Supply and Replenishment Review on a weekly/bi-weekly basis for all global regions and install partners. 3. Lead the monthly Sales and Operations Planning (S&OP) Cycle to capture the short-term/mid-term sales demand, consolidate demand signals by hierarchies of programs/SKUs/geographies. 4. Propose a sound manufacturing plan on a monthly basis by taking S&OP inputs, supply chain policies and field variables into account for long term strategic planning, change management and on-time installation success. 5. Drive the quarterly and annual long-term Forecasting and Manufacturing Planning Processes by collaborating with Business Development, Sales, Install OPS and Finance Teams to meet program related strategic long-term objectives and inventory deliverables. 6. Collaborate with internal Trade Compliance and Logistics teams to facilitate compliant international shipping requests for internal Amazon Key stakeholders. 7. Maintain and facilitate onboarding of new vendors/warehouses/contract manufacturers on to the internal supply chain database systems to enable accurate data management and internal process flows. 8. Ensure adherence and implementation of Standard Operating Procedures (SOPs) across stakeholders to enable long term process evolution of planning practices for Amazon Key. 9. Develop and maintain key performance indicators (KPIs) to track the effectiveness of various planning areas and support operations.10. Analyze data to identify planning bottlenecks and recommend solutions for optimization through effective planning changes and process improvement strategies.11. Build and maintain strong relationships with Sales and Install OPS team members.12. Evaluate planning performance of end-to-end supply chain deliverables and address any performance gaps.13. Collaborate effectively with internal teams including Sales, Install ops, Customer Service, Mapping, Manufacturing, Lab and Engineering. 14. Communicate effectively with stakeholders at all levels, providing updates and seeking input.15. Contribute to the development and improvement of Amazon Key planning processes and products.16. Other duties and special projects will be assigned on a need to basis as it relates to supply chain planning and operational objectives. BASIC QUALIFICATIONS- Bachelor's degree- 5+ years of supply chain, forecasting, manufacturing, sourcing/procurement, or vendor management experience- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience defining program requirements and using data and metrics to determine improvements- Demonstrated experience in improving planning outcomes through planning performance management and implementation of KPIs. ...

Amazon Games is seeking a highly effective Senior Game Developer - AI/ML to build and integrate innovative AI systems and tools into our game pipelines and customer experiences. Our mission to be the most customer obsessed video game company requires exploration into these cutting-edge tools to improve the quality and quantity of fun gameplay for our players; while ensuring their ethical and responsible implementation.At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover.Key job responsibilities- Implement libraries and middleware for advanced ML and AI use cases using a combination of cloud services and embedded models provided by our scientists.- Collaborate with game teams—directly embedding when required—to deliver the generative AI & ML features their game designs require.A day in the life- You thrive in a collaborative environment where your decisions have significant impact and influence.- You are passionate about building game experiences that delight players.- You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement.- You want to be part of something exciting and unique in the gaming ecosystem.About the teamThe Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.BASIC QUALIFICATIONS- 8+ years of non-internship professional software development experience- 5+ years of Games Industry (supporting title Development, Release, or Live Ops) experience- 5+ years of programming with at least one software programming language experience- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience as a mentor, tech lead or leading an engineering team- Experience with Unity, Unreal, CryEngine, Lumberyard or proprietary 3D game engine, or industry-equivalent technology (3D animation, simulation, etc)- Bachelor's degree in computer science or equivalent- Proficiency in C++- 1+ year of AI/ML integrations in games. ...

This is not a corporate, remote or office-based position. This is a full-time, entry level position located within one of Amazon’s fulfillment centers, sort centers, delivery stations or other operations buildings. Amazon is seeking customer focused individuals to lead a team of hourly employees across our cutting-edge Operations network! Our warehouses are fast-paced environments where standing, walking, and having on-the-production floor conversations are common as a supply chain leader.As an Area Manager, you will be responsible for engaging, leading and developing your team in a warehouse environment. Your main focus will be motivating, mentoring, and managing your team to meet goals. Amazon provides extensive training and development to become an exceptional people leader. As a people manager, you will ensure that your team has all the tools needed to succeed and maintain the highest levels of safety, quality, attendance and performance at work. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,100/year in our lowest geographic market up to $73,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.Benefits: Medical, financial, and/or other benefits (www.amazon.jobs/en/benefits)Visit www.aboutamazon.com/workplace/facilities to find more information on each of our building types. Please note we are not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.This posting encompasses all openings in the state(s) listed in title. Site placement is determined by aligning your location preferences with location availability after your interview. Relocation benefits are offered at time of offer to eligible candidates.Key job responsibilities• Support, mentor and motivate 50-100 direct report Amazon Associates• Work independently and operate in an autonomous environment• Stand/walk during shifts lasting up to 12 hours• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT equipment (at applicable facilities) and step in as needed.• Work in an environment where the noise level varies• Lift up to 49 pounds and frequently push, pull, squat, bend and reach• Climb and descend stairs (when applicable)BASIC QUALIFICATIONS• A bachelor’s or master’s degree with all requirements completed between May 2023 and August 2025. (You must have all degree requirements met before your first day). ...

If you're passionate about fit excellence, then this position could be an excellent match for you. Amazon Softlines Private Brands seeks a skilled, passionate apparel Technical Designer to deliver best in class fit and quality across its direct development products. The Global Fit team aims to delight customers of all shapes and sizes around the world with products that fit perfectly. We safeguard product integrity throughout the full lifecycle, including commercialization, while driving continuous improvement within our mature selection. Central to this charter is our worldwide fit and expansion strategy, new product fit engineering and block maintenance, delivering fit CX excellence, vendor fit training and driving fit innovation. The ideal candidate is driven, meticulous, and capable of applying and conveying robust, pertinent technical expertise to diverse stakeholders worldwide. They must also be adept at analyzing size and fit data from various global regions to refine and innovate products, processes, and the overall customer experience. Previous experience in a similar role is crucial, as is a passion for working as a specialist. Key job responsibilities- Deliver clear specifications on Tech Packs to include fit, construction and quality, being cognizant or target prices- Lead fit sessions ensuring fit, sizing, construction and quality consistency is achieved in line with standards- Work with Design to ensure that relevant blocks and patterns are in place (2D and 3D)- Develop or update existing Technical Literature and SOPs as required- Leverage Technical knowledge to conduct wearer testing through development and post production- Evaluate garments to determine compliance of specs, construction, quality and fit intent versus the agreed standard- Track and manage workflow and workload for own product or team- Travel to factories, working with technical teams to advance fit approval timelines and drive right first time development- Conduct root cause analysis and customer data deep dives in line with strategy/defect escalations- Lead technical conversations with Vendors, including quality and fit issue escalations- Be comfortable reading, evaluating and manipulating data led fit reporting BASIC QUALIFICATIONS 7+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership ...

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities• Define and implement robust HITL strategies to effectively expedite LLM models scaling process.• Collaborate with human annotators and subject matter experts to establish clear guidelines and quality control measures.• Analyze feedback loops and iterate on model performance to ensure continuous improvement.• Conduct in-depth analysis of large-scale conversational datasets to identify patterns, trends, and potential challenges.• Independently document methodologies, findings, and results in a clear and concise manner, ensuring reproducibility and knowledge sharing.• Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms. • Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.• Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 3+ years of data scientist experience- 3+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 3+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science ...

Seller Fulfillment Technology (SFT) team located in Bangalore is looking for a SDE-2 to deliver strategic goals for Amazon ecommerce systems. This is an opportunity to join our mission to build tech solutions that empower sellers to delight the next billion customers. You will be responsible for building new system capabilities grounds up for strategic business initiatives. If you feel excited by the challenge of setting the course for large company wide initiatives, building and launching multiple customer facing products, this may be the next big career move for you. We operate in a high performance co-located agile ecosystem where SDEs, Product Managers and Principals frequently connect with end customers of our products. Come and be a part of Amazon India’s amazing growth story and innovation!As a Software Development Engineer, you will design and build our tech stack as a coherent architecture and deliver capabilities that impact all aspects of the Seller Experience and fulfillment. You will get the opportunity to own problems end-to-end and work with some of the best minds in Amazon. This role is for a full-stack developer with an emphasis on designing highly scalable and extensible applications. You will design flexible and scalable solutions, and work on some of the most complex challenges in computing by utilizing your skills in data structures, algorithms, and principles of programming. You will have a broad range of responsibilities from design, development, testing, deployment and operations. You would have easy access to Senior SDEs and Principal Engineers to bounce off your ideas and discuss tech solutions.Key job responsibilities• Work closely with senior and principal engineers to architect and deliver high quality technology solutions.• Own development in multiple layers of the stack including distributed workflows hosted in native AWS architecture.• Operational rigor for a rapidly growing tech stack.• Measure success metrics, demonstrate thought leadership and influence evolution of the tech product.• Contribute to patents, tech talks and innovation drives.• Assist in the continual hiring, mentoring, and development of technical talent.BASIC QUALIFICATIONS- 3+ years of non-internship professional software development experience- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience- Experience programming with at least one software programming language ...

The Data Scientist in NLP within Customer Engagement Tech, Self-Service and Automation team will work on the research, design, and implementation of solutions to key challenges in developing, evaluating and deploying solutions based on large pretrained language models into conversational AI systems that can understand and communicate with customers in a natural and contextually appropriate manner. This involves model development in areas such as multi-turn dialogue management, knowledge grounding, and open-ended generation and assessment of dialogue quality and style of the conversational model.Key job responsibilities1. Lead the development of LLM-based chatbots and conversational AI systems for customer service applications.2. Implement state-of-the-art NLP and ML models for tasks such as language understanding, dialogue management, and response generation and dialogue quality assessment.3. Collaborate with cross-functional teams, including applied scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon's customer service platforms.4. Develop and implement strategies for data collection, annotation, and model training to ensure high-quality and robust performance of the chatbots.5. Conduct experiments and evaluations to measure the performance of the developed models and systems, and identify areas for improvement.6. Stay up-to-date with the latest advancements in NLP, LLMs, and conversational AI, and explore opportunities to incorporate new techniques and technologies into Amazon's customer service solutions.A day in the lifeWe thrive on solving challenging problems to innovate for our customers. By pushing the boundaries of technology, we create unparalleled experiences that enable us to rapidly adapt in a dynamic environment. Our decisions are guided by data, and we collaborate with engineering, science, and product teams to foster an innovative learning environmentIf you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!Benefits Summary: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) PlanAbout the teamJoin our team of scientists and engineers who develop and deploy LLM-based Conversational AI systems to enhance Amazon's customer service experience and effectiveness. We work on innovative solutions that help customers solve their issues and get their questions answered efficiently, and associate-facing products that support our customer service associate workforce.BASIC QUALIFICATIONS- 5+ years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience- 5+ years of data scientist experience- Experience with unstructured textual data- Experience working with scientists, economists, software developers, or product managers- Master's degree in a quantitative field such as statistics, mathematics, data science, business analytics, economics, finance, engineering, or computer science- 5+ years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience- Experience applying theoretical models in an applied environment ...

Join the rapidly expanding Global Logistics team that offers global shipping solutions for selling partners, retail vendors, internal Amazon businesses, and external shippers. This is a strategic company priority as part of Supply Chain by Amazon. We are making significant investments in transportation, storage, and distribution services to provide our customers with a complete solution to quickly and reliably move products from manufacturing locations to customers worldwide.We are seeking an outstanding B2B marketing leader with global experience to own the development and execution of our marketing strategy to drive brand awareness and demand generation. The ideal candidate is a highly capable leader who can inspire and direct a team of global marketing managers, develop compelling campaigns, drive high performance across both existing and new marketing channels, pitch and align senior leadership to new ideas, and effectively collaborate with global cross-functional teams and stakeholders. This candidate will have experience in both targeted performance marketing and mass marketing, a strong data orientation, and a history of success in building customer demand and brand awareness for emerging brands.Key job responsibilities- Develop and execute strategies that drive brand awareness, adoption, and engagement for our logistical services- Work across business, operations, product, quality, marketing channels, insights, retail, tech, and key external partners globally to create bold, innovative, and strategic plans- Leverage customer insights to build and drive full-funnel customer engagement strategies and brand awareness- Demonstrate deep understanding and hands-on experience with integrated marketing, digital demand generation, CRM, and global marketing- Build and develop a global, diverse marketing team, setting strategic direction, cultivating a learning-oriented and collaborative culture- Navigate ambiguity, investigate complex challenges, and effectively influence cross-functional stakeholders- Work backwards from the customer, apply innovative thinking, and identify and mitigate gaps- Develop targeting and segmentation strategies, marketing channel measurement and reporting, and strategies to retain customers and deliver topline targets- Build and own the playbook for new marketplace and product launches- Represent Global Logistics as the Head of Marketing in internal and external meetings, conferences, and trade shows- Collaborate with PR teams to design strategies and campaigns to drive Global Logistics brand awareness- Align and leverage marketing capabilities across Supply Chain by Amazon teamsCandidate must be able to travel internationally and within USA.A day in the lifeThe ideal candidate will be a passionate engagement lifecycle marketer and leader, with a track record of building teams, creating strategies, and delivering results. You are highly analytical, and adept at synthesizing quantitative and qualitative customer learning into a tight, clear marketing plan. You will have strong understanding of all aspects of the marketing funnel, with strong ownership and a problem-solving orientation. You will need to communicate clearly and persuasively, both verbally and in writing.About the teamGlobal Logistics is part of Supply Chain by Amazon and encompasses a set of supply chain services that get products from manufacturers to customers around the world. We are the first part of the supply chain from the factory door and offer a complete end-to-end solution that keeps products in stock, provides faster and more reliable shipping, and significantly lowers costs. We offer international and domestic logistic solutions. Our cross-border expertise enables Amazon's introduction into new markets. Global Logistics cultivates global expansion with the highest standard of quality, accountability, and transparency. Our multicultural, multilingual team works with merchants, sellers, vendors, providers, governments, and trade officials from the busiest to the most remote locations worldwide, applying a global perspective with a local approach.BASIC QUALIFICATIONS- 10+ years of professional non-internship marketing experience- Experience managing teams- Experience using data and metrics to drive improvements- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)- Experience driving direction and alignment with cross-functional teams ...

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds in machine learning, artificial intelligence and related fields.Amazon scientists employ the company's working backwards method to identify problems to solve on behalf of customers in research areas ranging from machine learning to operations, GenAI, robotics, quantum computing, computer vision, economics, search, sustainability and more.Learn more about Amazon Science here: https://www.amazon.science/We are hiring across multiple businesses and in many locations across the US. Apply here to learn more about open roles that could be a compelling fit for your background. Key job responsibilitiesYou will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).BASIC QUALIFICATIONS- 10+ years minimum of hands-on science application experience- PhD in a relevant technical field (or equivalent experience in some cases) ...

Have you ever thought about what it takes to detect and prevent fraudulent purchases among hundreds of millions of e-Commerce transactions across the globe? Selling Partner Services (SPS) team ensures Amazon's Selling Partners and Customers are able to transact in the safest way possible. In order to ensure this safety, we utilize vendors to add rigor and depth to our processes. As a Manager, Vendor Strategy & Cost Optimization, you will lead the team of vendor managers to strategize, negotiate, and onboard vendors to cater to business requirements. Key job responsibilities• Hire, develop and manage a team of four vendor managers• Ensure adherence to Amazon’s global spend policy and drive compliance to local procurement policies and procedures • Iterate on and improve the vendor management strategy, including consolidation of scope, process improvement, governance, and automation • Manage the vendor onboarding life cycle • Partner closely with business teams, product teams, Finance, Legal, Tax, Information Security, and Vendors• Build effective stakeholder relationships, develop relationships with internal customers, external suppliers and other teams within respective market • Be an advocate for both Amazon and Vendors, embracing a win-win approach • Prepare negotiation strategy, write strategy documents, and conduct challenging negotiations and escalations with internal leaders and C-suite level vendor contacts• Drive vendor business and performance reviews with the key vendors• Establish standards for performance of vendors and own metrics tracking for business reviews • Work closely with Global Corporate Procurement on larger Vendor relationships and negotiations• Identify cost optimization and process improvement opportunities and influence teams with less authority to achieve the goalsAbout the teamThe Manager, Vendor Strategy & Cost Optimization leads a strategic team focused on ensuring the best vendors keeping in mind the cost, quality and speed for Selling Partner Services organization. They are an integral watchdog within this space. Not only does this team facilitate the end-to-end onboarding of vendors, they also protect Amazon by adhering to due diligence procedures that mitigate legal, tax, security, and financial risks to the company. The team ensures required process control; automation; governance; planning and forecasting; data management; internal and external stakeholder management; and collaboration with teams across Amazon. The team also ensures best practices from the industry.BASIC QUALIFICATIONS- Bachelor's degree in management, business administration, economics, engineering, marketing- 5+ years of account management, project or program management or buying experience ...

Alexa is the voice activated digital assistant powering devices like Amazon Echo, Echo Dot, Echo Show, and Fire TV, which are at the forefront of this latest technology wave. To preserve our customers’ experience and trust, the Alexa Sensitive Content Intelligence (ASCI) team creates policies and builds services and tools through Machine Learning techniques to detect and mitigate sensitive content across Alexa. We are looking for an experienced Senior Applied Scientist to build industry-leading technologies in attribute extraction and sensitive content detection across all languages and countries.An Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies.We are looking for a leader with strong technical expertise and a passion for developing science-driven solutions in a fast-paced environment. The ideal candidate will have a solid understanding of state of the art NLP, Generative AI, LLM fine-tuning, alignment, prompt engineering, benchmarking solutions, or CV and Multi-modal models, e.g., Vision Language Models (VLM), zero-shot, few-shot, and semi-supervised learning paradigms, with the ability to apply these technologies to diverse business challenges. You will leverage your deep technical knowledge, a strong foundation in machine learning and AI, and hands-on experience in building large-scale distributed systems to deliver reliable, scalable, and high-performance products. In addition to your technical expertise, you must have excellent communication skills and the ability to influence and collaborate effectively with key stakeholders.You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you.Key job responsibilitiesYou'll lead the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. You set examples for the team on good science practice and standards. Besides theoretical analysis and innovation, you will work closely with talented engineers and ML scientists to put your algorithms and models into practice. Your work will directly impact the trust customers place in Alexa, globally. You contribute directly to our growth by hiring smart and motivated Scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need.A day in the lifeYou will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership.About the hiring groupAbout the teamThe mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics.The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...

At Amazon we believe that every day is still day one.We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you are considering taking your career to the next level and would like to work in a fast-paced, innovative environment, this is your chance to make history by joining Amazon’s Escalation Team.In this role you will be part of the Registration and Compliance Shared Services VCIM team, responsible for resolving Executive and Legal escalations, supporting new launches, gathering information for process improvements across multiple functions for all our worldwide regions and employees.Key job responsibilitiesKey Responsibilities:• Supporting Stakeholders with both Legal and Executive escalations • Learn new skills/processes and provide cross skill/cross site/cross region supports• Respond to Executive / Legal escalations requests in real time providing education to them with the goal of achieving first contact resolution, as well as a remarkable, reproducible customer experience. • Process Improvements: Identifies Seller, Compliance and Investigator/Associate success barriers, provides solutions, and drives change through business improvement initiatives. Should also possess great deep dive skills to identify the root cause on audits or CXT/ACES related work.• Partner with leadership and stakeholders across operations, technology, and product teams to ensure quick customer resolution on high priority escalations from Senior Vice Presidents (SVP) and Chief Executive Officers (CEO).• Conduct deep dive analysis to identify root causes of issues, brainstorm short and long-term solutions, lead stakeholder meetings to prioritize and align on implementation timelines, and finalize RCA (root cause analysis) write-ups, and corrective and preventive actions for SVP and CEO escalations.• Perform impact analysis on identified preventatives and collaborate with product, technology, and operations teams to present solution documents.• Provide guidance, support, mentoring, and training to team members as needed to help them develop their skills and knowledge.A day in the lifeIndividual will be accountable for responding and solving executive, legal, PR and regulatory escalations within a defined SLA as per target. Individual should demonstrate excellent functional skills and the ability to work independently while using departmental resources, policies and procedures. Maintains a positive and professional demeanour, always portraying the company in a positive light and effectively managing sensitive issues.About the teamThe R&C escalations team is part of the wider Customer Trust and Partner Support (CTPS) vertical. The primary function of this escalations team is to own the end-to-end resolution of escalations pertaining to the registration and verification process that have been escalated to, or by, senior leadership (L8 Amazonians and above). We provide detailed write-ups where required within an SLA of 10 business days. We strive to salvage the customer experience by working quickly to rectify mistakes that have been made in the past and seek to find effective, scalable solutions to prevent similar issues from arising among the general seller population. We work closely with our colleagues in Executive Seller Relations, Program team, APE and APUK Compliance and SPIM to identify common issues, bridge gaps and close incomplete channels, with the ultimate aim of enhancing customer experience.BASIC QUALIFICATIONS- 4+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience- Bachelor's degree or equivalent- Experience handling confidential information ...

We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!Key job responsibilitiesWe seek strong Applied Scientists with domain expertise in machine learning and deep learning, transformers, generative models, large language models, computer vision and multimodal models. You will devise innovative solutions at scale, pushing the technological and science boundaries. You will guide the design, modeling, and architectural choices of state-of-the-art large language models and multimodal models. You will devise and implement new algorithms and new learning strategies and paradigms. You will be technically hands-on and drive the execution from ideation to productionization. You will work in collaborative environment with other technical and business leaders, to innovate on behalf of the customer.BASIC QUALIFICATIONS- 3+ years of building models for business application experience- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience- Experience in patents or publications at top-tier peer-reviewed conferences or journals- Experience programming in Java, C++, Python or related language- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing ...